Osteria Pronto
10 South West Street, Indianapolis, IN, 46204
Osteria Pronto Menu
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Starters
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Soup & Salads
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Pizzas
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Pastas
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Entrees
Healthy Meal suggestions for Osteria Pronto
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Starters
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Soup & Salads
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Pizzas
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Pastas
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Entrees
Visit below restaurant in Indianapolis for healthy meals suggestion.
Visit below restaurant in Indianapolis for healthy meals suggestion.
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Address :
10 South West Street
Indianapolis, IN, 46204 - Phone (317) 860-5777
- Website https://www.jwindy.com/dining/osteriapronto
- Click To Get Directions
Opening Hours
- Mon :6:00 am - 11:00pm
Specialities
- Takes Reservations : Yes
Delivery : No
Take-out : No
Accepts Credit Cards : Yes
Good For : Dinner
Parking : Garage
Bike Parking : Yes
Good for Kids : No
Good for Groups : Yes
Attire : Dressy
Ambience : Classy
Noise Level : Average
Alcohol : Full Bar
Outdoor Seating : Yes
Wi-Fi : No
Has TV : No
Waiter Service : Yes
Caters : No
Categories
Italian Cuisine
The immense popularity of Italian cuisine globally isn't unknown. You can find an Italian Pizzeria around every corner of almost every city in the United States. Not to forget that in every house, people enjoy mac and cheese as comfort food. But it would be wrong to believe that Italian food starts with pizza and ends with good pasta as this Mediterranean country has much more to offer other than these two dishes. In Italian Cuisine, there is a high use of fresh tomatoes, all kinds of herbs, great quality of cheese, all types of meat, seafood and fresh handmade pasta. Many find it hard to believe that Italians have been making noodles long back.
Italian and Greek cuisines are always mistaken to be same, but they are poles apart. The primary difference between the two cuisines is the use of cheese in most of the Italian dishes. Italians love to cultivate their own cheese and process them as per their food requirement. It is believed that some cheese is so expensive that cheese producers secure them in lockers.
If you are bored eating the same old pasta or pizza, you can try some of the authentic Italian dishes like Risotto, Polenta, Ribollita, Lasagna, Fiorentina Steak, Bottarga, Ossobuco, Carbonara, Focaccia, Arancini and Supplì. Another item which Italians love to relish every morning is a good cup of Italian Coffee. Once you taste a freshly brewed cup of Italian Coffee, you might not visit Starbucks ever again. Authentic Italian food is made with heart and soul, so go find a restaurant where you can relish Italian cuisine in your city.
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Robin P.
I'm sitting here right now finishing my delicious dessert from the lunch buffet. $14 for excellent food great ambiance and service. I must return for dinner and breakfast before I leave this week.
(5)Leslie H.
It's located at the JW. Expect fancy, modern, and just gorgeous. Been here for dinner several times and I have t say...I am a fan. I love the bread that they offer. They incorporate local food sources. It is not a chain!!! Just that alone is a big YAY for Indianapolis. The food is just wonderful. The wine selection is great. The servers are professional and very friendly. The food is priced right. Plating is like a work of art..similar to how beautiful the main dining room is. There are private rooms available. It is easy to make reservations. Coat service is on par. Bathrooms are aesthetically pleasing. It is just overall a nice and great place for a hotel restaurant.
(4)Mahrukh K.
It was just okay. I expected fancier since it's in the JW Marriott. It was my husband's birthday and they seated our party by the kitchen which is open and in the middle. So it was pretty loud and our pictures at the table didn't have a good background. The pizza was soggy. The eggplant Parmesan was good. The service was slow. Nothing memorable.
(3)Jon C.
I stayed at the JW overnight recently and breakfast was included in my room rate. I had heard from others that the lines can get somewhat long on Sunday mornings, so I met some friends just before 8 am. Our party of 5 was seated immediately, although there were quite a few people waiting as we left. Breakfast had a decent selection, including a waffle and omelet station as well as your everyday breakfast items. I especially liked the salmon and fresh mozzarella cheese with a nice tangy mustard. Delicious. Our server was very attentive. Coffee, juice and water were refilled time and time again, and the dirty plates disappeared quickly. I doubt I'd wait in a long line for this breakfast, and I wouldn't visit specifically for it, but if I'm here on a Sunday morning again, I'll definitely check it out.
(4)Anthony G.
Excellent service to start with. I had gotten in late from my flight and I was hungry and tired. The front desk whisked me to OP and they sat me down even though they were about to close. A Brit waiter was so sweet and brought me a Porcini Pizza with some orange peppers and it was divine (So was he). I had a glass of Pinot and a wonderful salad. Lunch was amazing! You must come here for a romantic night or a business lunch! Who knew Indiana had such a gem. The hotel also is exquisite! Such Grand Hotel service, I felt like Garbo!
(5)Lauren S.
Quick service, delicious food! Starter bread is yummy, Salmon with mashed potatoes and asparagus was great. Tiramisu for desert got two thumbs up! Came for devour downtown 2 people for $45 but will probably come back again! Can't wait to try the pizza.
(5)Jeremy M.
I've only been here for breakfast and lunch, so don't count on my review for dinner. The wive and I stayed at the JW awhile ago and had breakfast included with the room. They offered a good selection of breakfast items, both hot and cold. There were the usual eggs and bacon type things, plus the omelet station and waffle maker. They also offered a variety of pastries, fruit, and even smoked salmon. My only complaint would be that the restaurant isn't arranged the best for a buffet. It was awkward getting around to the different stations and there wasn't a lot of room for lines to form. It was a good buffet, but not perfect. If I weren't staying here I don't know that I'd make a special trip just for breakfast when there are many other good options in the area. More recently, I came here with a group for lunch during work. We were there at 11:30, right when they opened, so we were seated immediately and were the only ones in the place until around noon. I ordered pasta and the rest of the group ordered a variety of pasta and sandwiches, all of which looked quite good. My food was great - hearty and filling, just like good pasta should be. We enjoyed our lunch, but the service was pretty bad. After taking our drink orders and returning with our selections, our waitress said she'd give us a few more minutes to look over the menu as it was some people's first time there. After about ten minutes we had to flag her down to come take our order. And we were still the only people in the restaurant! After that she did pretty well keeping drinks filled and whatnot, but again had to be flagged down to get the check and again to take the payment. What should have been an hour long workday lunch turned into an hour and a half or more. I like a bit of pacing and appreciate when waiters don't try to get you in and out as quickly as possible, but I'd also like someone to be at least a little aware of timing in the other direction. So, in summary, I like Osteria Pronto for their good food and snazzy restaurant, but have a hard time loving them because of their slow service. I enjoyed both of my visits here, but don't plan on making it a regular stop.
(3)David D.
Food - 4 star Ambience - 3 star Service - 3 star The 3.5 average they have currently is accurate. If I were staying at the JW, this would be a great place to go. The place is nice looking and conveniently located. First thing I noticed, it was kinda loud. I was 20-30 feet away from the kitchen and could hear everything going on in there. Now my reason for going here is I live in Indy and was wanting to take my wife to a new restaurant near the canal that we'd never been to before. So we picked Osteria Pronto. We were seated promptly. Waiter came quickly. But that was the joke of the evening for my wife and I. He didn't stay at the table longer than an average 5 seconds. It was like he was leaving as he confirmed the order. Not much of a relationship. Drinks show up. Perroni for me (can't screw that up), wine for the wife and before she can take the customary taste test the waiter pours the entire glass. Guess he had confidence in the glass of wine that she'd like it. Food was decent but confusing. Ordered what I thought was a side salad with my entree. Ended up being a dinner salad. Waiter didn't bother to tell me. Ended up after two drinks, two salads, and two entrees at $100. A bit higher than I was expecting, but given I had two dinners technically, I understand why it was so high. To be honest, unless Im staying at the JW anytime soon, we won't be back.
(3)Leo B.
We came to Osteria Pronto for the Devour Downtown menu and were not disappointed. The portions were very large and we ended up taking home have of the Pollo and Pasta dishes. The meatball starter was just the rights size to share for two. The JW was 100% occupied and very busy, as the parking garage we were told was full and we needed to go across the street to park and then walk back over the skywalk to the restaurant. We decided to try our luck in the Marriott garage and found a spot to park. This is one of the downsides of the restaurant as it's at the mercy of the hotel when it comes to parking. Despite a very full house, we were seated within 15 minutes of our reservation and escorted to a nice booth in the center of the restaurant. I give 5 stars to our waiter Joe-one of the best experiences we have had-just the right about of attentiveness and suggestions about the menu. Very pleasant demeanor. Proactively offered the parking voucher to compliment the parking costs.
(4)Joe U.
Every part of the meal wes excellent from the sourdough bread with her bed olive oil thru the house salad, seafood carbonara. So excellent and filling but had to try dessert and wasn't disappointed with the strawberry tart They even made a southern smash for me. Will eat here tomorrow
(5)Ryland B.
This place is great! Desmond and Brittany are the best bartenders. Go see them first before eating... Sarah was my waitress and was very attentive. She helped me pick out a different veggie due to my dietary needs. I can't say enough about how please I was with the service. The Lasagna was excellent!! It was different, light but on point. Sea bass was also excellent. Love this place!
(5)Lucas W.
Overall, the restaurant was ok. Nothing great or inspired but nothing bad either. Started with an interesting cocktail I hadn't seen before - the Godfather (amaretto di sarono and scotch) - but It was a strange combination and the two flavors mixed well but formed a rather strange tasting drink. I would not recommend this and would not get it again but I admit it was interesting to try the first time around. We started with the octopus salad. I've had octopus a number of times but this octopus just seemed rather soggy. I think it was a result of adding faaaaar to much lemon juice and slices of lemon. It had an strong lemon flavor while the octopus itself lacked the flavor it normally retains. For my entree I had the pappardelle. I would say the experience was somewhat similar to the octopus, it was ok, but not great. The lamb was the best part of dish. The pasta was pretty good, but the bolognese was pretty poor. It was salty and rather runny; it was especially poor sauce in comparison to the bolognese I had at Meridian Restaurant & Bar the other week which was superb. A friend got the ossubuco which came over risotto. He said the meat was great and I tried the risotto which was full of flavor so there are some good dishes on offer by the sounds of it.
(3)Tia Noelle P.
During a recent trip, I ate at Osteria Pronto twice and thoroughly enjoyed the experience. On my first visit, I had the breakfast buffet. The comprehensive selection included an omelet station and waffle station. The menu pricing seems designed to direct guests to the buffet rather than the a la carte menu. For example, a glass of orange juice would be a whopping $5 if ordered from the a la carte menu. Yet, it is included with the $19 price of the buffet. I had an omelet with breakfast potatoes from the buffet line. The freshly made omelet was hot, the eggs were cooked perfectly, and the cheese was perfectly melted. On my second visit, I had the Garganelli for dinner. The pasta was perfectly al dente while the dish's other components: sausage, tomatoes, shallots, and mushrooms were delicious thus making the dish wonderfully balanced and full of flavor. On both occasions, the service friendly and attentive. If I'm in town, I would definitely go back to Osteria Pronto.
(4)David Y.
I'm torn as to how I should rate this restaurant. The atmosphere and service was excellent. I had the best chicken soup I've ever had at a restaurant here followed by some of the best spaghetti I've ever eaten in a restaurant. Even the after dinner coffee was to die for. However... Afterwards, I got violently ill and spent the night vomiting. Not what I wanted to do all night before a major trade show. I rated this restaurant a 4 instead of 5 because of the vomiting, which might have been just a fluke, but barring the food poisoning, this place is a 5.
(4)Ken B.
Had the breakfast buffet here one morning. I'm a big fan of breakfast buffets and this one was just okay. To be fair, I didn't try the omelette bar, which others told me was pretty good. The service was a little slow but they were busy. The server charged me twice by mistake and luckily I caught it. She was very apologetic and I appreciated her sincerity. I'll give it another try in the future.
(3)Carlos H.
Excellent service and food. Brought a crowd of 12 and Mike was wonderful. Will be back.
(4)Lane C.
Food was great, service was amazing, and the atmosphere was beyond inviting. My fiance and I stopped here for dinner and it was a surprisingly fantastic restaurant.
(5)Kila O.
The calamari is the best I have ever had! Seriously how do you improve on this starter? But they did. Everything was very good.
(5)Kristin M.
Went here while at a conference in Indy. Food was okay, though we were there close-ish to closing time, so that could've explained the so-so experience. The arancini di risk were flavorful, though sort of room temperature--as was the pizza giardino. Could definitely taste the truffle oil but tasted sort of like a pre-frozen pizza. The cocktails were just okay, but the wine selection was nice. The prosecco--from California at the time--was interesting--different than other proseccos I've tried. If you're in the area and want a decent bite, this would be a fine place to go.
(3)Stefan M.
Uhhhh....I was so hoping this place would be SO much better than it was, in both food and service...No such luck :( I went to Osterio Pronto on a Sunday evening with a party of 10. We had reservations and the table iteslf was great (FYI if you have a party of this size or larger, try to get the private dining room in the back). We all decided to meet here after a Colts game but before a concert over at the lawn at White River. We had 2 hours planned for dinner and without us "coaxing" the staff we would of never been able to get out of here on time. For the food, I decided to try the Osterio mixed greens salad. It was OK...JUST OK. For $7.99 this should of been a more robust salad in either quality or size but it was little with mixed greens, some shaved parm and some uber crunchy croutons. maybe worth $3.99. I also ordered the chicken and carmelied onion pizza. Being that their wood burning pizza oven is so prominent right when you walk in I was definiley excited to try their piza. Their pizza selection on the menu was pretty scarce but covered the basics. Then the pizza arrived it was a littled charred (which I dont mind) so I was expecting to have a nice wood fire pizza that I could pick up...No luck. Every piece was soggy and limp and the chicken looked like it came from a can, so much so that I thought that there wasnt any chicken on my pizza. I only ended up munching on the crust and that was just because I was hungry. Others in my party had the Lemon Butter Veal (which was described as decent food for a nursing home by the person who ended up eating it), the Osso Bucco (which was a little greasy but the best thing at the table), the Mezze Penne with sausage (which was accompinied by a pool of grease at the bottom of the bowl) and the sea bass which none of the 3 people that ordered it finished. In fact the only plate that was cleaned at our table was the spaghetti and meatballs that the person who ordered commented that the pasta was good but the meatballs had no taste. Other notes: It is my feeling that since we had a larger party, our server felt that he had already earned his tip just by us showing up since they automatically add gratuity for larger parties. We had multiple bottles of wine and beers ordered initially but when it came time check in on us for refills and such our server was no where to be found, so much that one of our party went and tracked our server down to get a round of refills. This is physically, a beautiful and comfortable resturant in an amazing hotel but super sub par food and service. PLEASE NOTE: We did have drinks in the bar in front of the resturant prior to our reservation and the bartenders, servers and staff were SUPER friendly and helpful. I would definitley return just to get drinks. My ending thought: When walking out of Osterio Pronto on our way to the lawn at White River I just remeber thinking a staement I have never thought in my life and it was echoed by multiple people in our party, that comment, "We should of just gone to TGIFridays!"
(1)Vijay V.
Well, unless you like to wait, don't bother to go in to this restaurant. I waited 10 minutes to order my drink and I never got to the point where I can order the food. It took the waitress forever to come to me as she was making drinks for other customers. I left the place after one drink. And guess what!!!! When I wanted to check out, I had to wait for another 5 minutes. Really bad customer service.
(1)David H.
Located in the JW Marriott hotel, this is a very good venue for Italian and American cuisine. My colleagues and some business partners visited for lunch. I had an eggplant sandwich while the others had either salads or chicken parm. All done very well. We opted for the house made sparkling water as well which was a good choice. Only issue we had was with the bill. We were charged the dinner price for the lunch branzino which I caught and it was quickly corrected.
(4)Kavitha D.
*DEVOUR DOWNTOWN REVIEW* Came here last night with a friend for their devour downtown experience. My friend and I are not Italian restaurant fans (Olive Garden and Buca Di Beppo should die), but we looked at their menu and it wasn't filled with disgusting Chicken Alfredo and Breadsticks, so we thought we'd try it. We were pleasantly surprised!! We had the meatball appetizer, my friend had the chicken entre, and I had the salmon entre. For dessert we shared a tiramisu (one of my FAVORITE desserts). All of the food was very good, the mashed potatoes were really buttery, but whatever, it's mashed potatoes. I really enjoyed the tiramisu as well. Based on my devour downtown experience here, I'd definitely go back and try other things on their menu, and would recommend it to others! (Also had their devour downtown cocktail which was a bourbon drink, super yummy!)
(4)Richard H.
I put off going here for so long, because it's a hotel bar, and, yes, it remains a hotel bar, but it's actually a pleasant, open space with impeccable service. If I were booked in any hotel with Osteria Pronto off the lobby, I would be very pleasantly surprised. Caveat: I was here for Devour Downtown, but the rest of the menu is not particularly adventuresome. The bread with the electric green pesto was yummy, and the green salad with the out-of-season strawberries was a fine salad. The roasted chicken was delicious, the garganelli rich and cheesy, the tiramisu perfectly delightful. All in all a very typical and perfectly serviceable American-Italian restaurant. I loved sitting by the big, open kitchen and would return again. (By the way, the lobby bar at the J. W. Marriott -- where you can also order from Osteria Pronto -- is super cool.)
(3)Charlotte S.
Really nice hotel restaurant. If you are staying at the JW, this far surpasses most hotel options. Sea Bass was good and service was great. Not a standout, but definitely a solid choice!
(3)Robert G.
Blah pizza, and not very authentic.
(2)Kevin B.
Hard to make a dining experience much better... Had 2 apps, 2 entrees, a glass of wine, a mixed drink and a dessert for $130(20% tip included). Everything was great from start to finish! Located in the J.W.Marriot hotel, this place is beautiful! Give it a try for a nice meal if you're in town.
(5)Cindy M.
The breAkfast Buffett is Amazing. Don't let the $19 a person on Sunday scare you away. That includes all the food, coffee, milk (white & chocolate), orange juice , pastries etc.... They have the best omelettes, scrambled eggs, bacon, sausage, biscuits and gravy. They will also validate your ticket for the parking garage in the JW. Just ask your waiter. We will soooo be back and real soon!!! One more compliment . While you wait they have complimentary coffee or juice!!!! :)
(5)Tennyson M.
I guess I hit this restaurant at the right time. I thought the food was imaginative and flavorful. My waiter was a pro, and had no reserve in telling me so. Why I mention this is because he backed his words with concise, perfect direction for me. I let him choose the entire dinner and beverage assortment. The food was excellent, and the assorted glasses of wine matched each course flawlessly. Sometimes things just click. This restaurant clicked for me. I recommend highly.
(5)Deborah B.
My first experience at Osteria Pronto was at an Elite event quite a while back. I was highly impressed with the food and always meant to return for dinner. For some weird reason, it took me this long to return, and a few weeks ago, we took advantage of Devour Downtown. First off: Our server was excellent, attentive, gracious, friendly and informative. You could tell she had been at it a while, and actually liked her job and, and likes people. First criteria for anyone in the service industry should be that they love people, or at least do an excellent job of convincing you they do. My dining companions and I ordered off the devour Downtown Menu, which was such an amazing value here! I had: Insalata di Pomodori e Mozarella-which is basically a caprese salad Pollo Limone-Really good, mouth-watering good!! And finished with the Tiramisu for desert. There were four of us and we shared a couple of bottles of wine. The only thing that I found underwhelming was the tiramisu. I could probably do as well at home with some graham crackers, whipped cream, and a little sugar free pudding. Ok well, maybe it wasn't that bad but was probably the worst approximation of a tiramisu I've had in a good long while. I love the ambiance, food, and again, our dining experience and server were well above average, despite having ordered off the DD menu. Will return for sure.
(5)Laura R.
My significant other and I wanted Italian food, but we didn't want Americanized Italian. After some research we decided to try Osteria Pronto; it looked promising. I was impressed with the layout of the restaurant, even though it was located in a hotel. The atmosphere made you feel like you were in a fancy, upscale restaurant. The service was tremendous. The waiter was very informative, easygoing, and charming (he even played along when we joked about ordering an absurdly expensive Cognac). I was pleased with the food that we had ordered and the portions of the meals. They even served you bread with olive oil to eat while waiting on your food. I recommend the gnocchi! The only concern I had was that we ordered the calamari for an appetizer thinking there would be a filling amount; but instead they served what seemed like a seafood platter. It only had two calamari and the rest was scallops and shrimp.Over all I recommend Osteria Pronto if you are in the mood for real Italian food. It is worth the price!
(4)Sarah S.
I had lunch here before leaving town after a four night stay at the hotel. I sat in the lobby bar, which has the Osteria Pronto menu. The restaurant itself is beautiful, but, I wanted to do some work and enjoy the more social environment of the lovely lobby. The waiter was very friendly and made sure my drinks were filled. I had chicken parmesan and it was filling and satisfying, with a nice touch of spice and garlic. The lunch portion was too big for me! So, they packaged it neatly up. Nice for a working lunch, free wifi for the public in the lobby, too!
(4)Ashley R.
I had dinner here and everything was good. The red wine from Chianti is amazing. I had the roasted chicken dinner the meat was juicey and flavorful it came with asparagus, potatoes and artichokes. It was very good!! It was also a large portion. I had the chocolate and vanilla gelato. It tasted just as good as italian gelato. The service was friendly and good. Great atmosphere for intimate occasions
(5)C H.
The menu has plenty of options but the service was slow and iffy. We ordered pizza ...which was 3 stars at best ...and we never did get the red pepper flakes we asked for. Ah well...
(3)Aaron P.
I didn't visit the restaurant, but I did find use of the bar during my stay in Indianapolis since it was in the hotel where the event I was attending was being held. In general, it's pricey and nothing too special. The hotel is fairly fancy, and so is the atmosphere in this bar, which is an extension of the hotel's lobby. I tried two cocktails here. One was a vodka soda, which for some reason was too sweet for my tastes. I actually had the bartender check to make sure she didn't make me a vodka tonic instead, but she insisted it was club soda, not tonic. The other cocktail I had was a "Ginger Crush," which had cucumber vodka, lemon juice, cucumber, finer, strawberries, and simple syrup. For the life of me I couldn't' taste the ginger. It tasted like a strawberry daiquiri. When asked how I was doing, I told the server this, and she seemed concerned and came back with another one, which was nice. However, the next one tasted exactly the same. Not bad, just not gingery at all. Again, the server was very cordial about this, and overall the interaction was pleasant. If this place wasn't so pricey, and if the drinks fit the descriptions, I could see giving it four stars, but the only reason to go to this bar instead of one of the myriad other options in the area is if you're staying at, or attending an event at, the hotel, or if you just really dig the vibe of the place.
(3)Kay B.
This was the absolute best meal I've ever had in my life. The service was amazing. Eggplant Parmesan might not seem very sexy to most, but I promise you it's hard to perfect. The calamari was perfection as well. Edit: Several months later we went back and it was good, but not great. I was still satisfied but it wasn't "best meal ever" level again.
(5)Aaron W.
We came here for the first time during Devour Downtown and the meal was really quite lovely, as well as the service. The chef's take on tiramisu was the standout. Other than that one dinner, it is all about the daily breakfast buffet. I like to consider myself a Master of Breakfast Buffets. I have actually almost (almost!) grown tired of them from my trips to Hawaii. Lately, it has been a nice breakfast of Kona coffee and manapua or poi donuts. However, this buffet is actually just as good if not better than ANY buffet at the resorts of Hawaii and has rejuvenated my dwindling passion for the Art. This includes Four Seasons Hualalai, Royal Hawaiian, Grand Wailea, Sheraton Waikiki, Fairmont Orchid, Turtle Bay, Kauai Marriot, Moana Surfrider, Ritz Carlton Kapalua or even the JW Marriott Ihilani. Here is why: The scrambled eggs at this buffet just get me. They are creamy and fluffy at each of the many times I have visited. No Hawaiian buffet has matched this. The waffle/omellette station has always churned out the most perfect waffles. The breakfast meats are well cooked and everything is held/replenished perfectly. Oh, grab one of those great Nutella packets near the toast station to spread over your fruited and buttered waffles. Also, top your luxurious scrambled eggs with some diced onion, tomato and capers from the smoked salmon/cold meats section.
(4)Kristie S.
I've written a review for the other restaurant in the JW Marriott, and it seems the JW just hasn't figured out the bar tending attentiveness and WOW service I expect from such a place. The drinks were okay, but not a wonderful personality or "on-it" factor from the bartender. It was pretty busy with lots of buzz from conference goers, so maybe I would give it a try on a less busy day. It was ok, just not the wonderful experience I was expecting.
(3)Binnan O.
Ambiance: The new Marriot is a beautiful building with tons of glass letting in lots of light. The ceilings are high and gradiose with clean edges and tasteful pairing of metals and woods. The restaurant is equally modern with an open-kitchen you can see from your comfy booth. Service here is very friendly although our server sometimes lacked a little common sense. When we asked for extra bread, she obliged but brought only one plate of olive oil for dipping for the whole table. When we ordered dessert to celebrate a graduation, they spoke with the chef and he made a custom-made platter with ice-cream, berries, a mini molten-lava cake plated with the word 'congratulations' on it but the server only brought 2 spoons, again, for the 4 of us. The staff was overall great and obliging, however. Food: I got the crab cake thinking to share it with someone but was surprised to see it was only a single crab cake. It was one of the most delicious crab cakes I've had served on a succulent portabello and bed of lettuce lightly touched by the tangy sauces adorning the plate. My fiance's grandparents had the caprese salad which was consisted of 4 large slices of tomato covered in thick slices of fresh mozarella and basil. I had the lamb shank with lamb sausage, potatoes, and grilled vegetables. The dish was excellent, the shank was cooked perfectly medium rare and served with a savory pan sauce. The sausage moist and tender as well. The issue for some might be that you basically get 2 lamb ribs, half a sausage, and perhaps a cup of veges all in all. Osteria pronto is flat out delicious, the dishes are extremely well-executed and cooked to perfection. The dishes are served by a friendly staff in a modern restaurant and will definitely leave you wanting more. If it weren't for the very high premium you pay for all of this, I would come to this place more often.
(4)Tracey C.
EPIC fail! Met good friends here towards the end of their meal . . . didn't want to make them sit there while I ate, so I just had a Carpaccio appetizer, which was good, albeit small if this were to be shared. After spending some nice time with them up in the JW Lounge, which, btw, is very nice, I decided to sit down at the bar and grab dinner, as I did not want to go drinking on a relatively empty stomach. Now, it was 9:30, the restaurant was slow, and the bartender was very nice . . . ordered Calamari & Cioppino. The Calamari came out, and it looked like a giant mish mosh of everything that was left in the fryer . . . carrots, some other vegetables, and Calamari, and it was covered in a nondescript sauce. Let me tell you, there was less Calamari on the plate than anything else . . . I found myself digging through the mess, trying to actually find edible morsels . . . this was not a good start, but my friend had eaten the Cioppino, and it looked good, so I figured it would make up for the app . . . boy was I wrong! So when you travel, you spend a lot of time by yourself . . . so here I am, sitting at the bar alone, with conversations going on around me waiting on the main course . . . 5 minutes, to minutes, 15 minutes . . . 20 minutes later my Cioppino shows up . . . the bartender actually had to send somebody back to find out what happened . . . Now don't get me wrong, the dish LOOKED great . . . took my first spoonful . . . YIKES! Salty and TART . . . not the two words I think of when think Cioppino. Had to try another spoonful to make sure I was not crazy, as I've eaten this dish dozens of times . . . but nope, it tasted like the chef had dumped slat and lemon into a bowl of fish. Pushed the bowl away. Bartender comes over and I explain that not only had I waited 20 minutes for a simple dish in a fairly empty restaurant, but the dish was horrible. He apologizes, removes the dish, and makes the obligatory beeline for the manager. I see them speak, and thinking she would head directly over, am surprised that she goes and chats with another couple of people before finally coming over to ask what was wrong. I explain, to which she says, "We can make you another, but it will take a bit." I chirp back, "Do you think I want to sit for another 20 minutes by myself?" Seemingly perturbed, she says, "I'll take care of your meal." MEAL? I had the worst Calamari I have ever had, and a glass of Coke . . . If you've ever eaten good Italian food, and find yourself in the JW Marriott Indianapolis, avoid this place at all costs . . .
(1)Taylor F.
Fuzzy pear excellent just ask! Ask for Ryan he did a great job! The food was delicious! It was a great night out with my wife! Ryan was super professional and knows how to take care of people. Our table location was excellent we opted for a booth that overlooks the dining room and the open kitchen concept! The Tomato Caprese Salad was certainly fresh and bright for a summer's cool antipasto! Classic! Great addition to downtown!
(4)Dexter M.
When in Indy this is probably as good as Italian gets. I don't if would even be a bleep on the radar in Boston's North End. I got the Veggie Pizza, it was very good. Just the right size for one person. Everyone else at my table seemed disappointed in the small portions.
(3)Jill C.
Not your average hotel restaurant. Our meal was great! The service was attentive and helpful. Our group had the 'wine room' table which was great ambiance and helped out group feel like we weren't disturbing others. Definitely a restaurant that alone could be a destination if you are looking for a nice dinner.
(4)Susan M.
Excellent food and outstanding service. Our server made sure our celebration night was perfect. Our complements to the Chef and Sarah, our server.
(5)Brittany S.
I Devoured the hell out of Osteria Pronto. Excellent olive oil mixed with herbs and Parmesan accompanied with sliced airy baguette, rolls and bread sticks to start off. My only complaint on this round was that the appetizer came out before the bread. Official Round Uno: Bruschetta drizzled with vinaigrette reduction. Moto bene! Fresh tomatoes and crostinis that weren't overly difficult to chomp down on. Official Round Due: Cornish hen with polenta cakes, pearl onions, carrot spears and green beans. Smart portion size - I especially enjoyed the polenta cakes, the fact that I'm a sucker for all things cornmeal might factor into this. Official Round Tre: Strawberry tart with foamed sugar (fancy code language for whipped cream). Very light and refreshing - the tart's shell was even all sorts of flaky deliciousness. I am sure they were very busy with the Devour Downtown crowd, but the service was a bit on the slow side. Which, I might add, added to the feel of the Italian theme. So, I'm not complaining too much:) I spent 6 months living a few miles from where Chef Rino Baglio was working (Lago di Como in northern Italy). I highly recommend trying his gnocchi - extremely authentic. (ordered during a previous visit)
(4)Ingrid W.
never thought we would find such great Italian food in Indianapolis!! mark, our waiter, was very good as well. Caesar salad, white bean soup of the day, and gnocchi were perfect. now on to the tortellini!(old fashioned cooked to order doughnuts) YUM!!:)
(5)Rhonda M.
Will not return here. Well I was so excited to try Osteria Pronto and have my first trip to the JW during Devour Downtown. Checked out the menu, made my reservation, got dressed up and off we went. Food was ok, I had a salad and the shrimp appetizer. My friends got the Devour menu. The Polpettine alla Toscana were really good. The highlight of the night was the Pollo, that sauce was spectacular. The Garganelli could have been served at Olive Garden, quite frankly, not bad but not good either. The reason that our visit gets one star can be summed up in one word, Kaitlyn, our server. We arrive and are seated promptly, Kaitlyn arrives to get us water promptly, one of my companions asked for a beer list, she doesn't know if they have one, but they have soooo many varieties. She comes back to tell him some names and he tells her which one he wants, neither myself nor other friend are asked if we would like something besides water. Since I am not a wall flower I ask for my cocktail and for plates for the bread that appeared on our table. The beer and cocktail arrive, no plates, I again ask for plates, and am given a dirty look. Plates arrive, order is taken. No wine suggestions given. Appetizer comes, bread basket remains on the table. Salad and entrees arrive, basket and now appetizer items are still on the table. Kaitlyn has not returned. Not to ask how we are, refresh our drinks, ask how the appetizer was, nothing. Now I need another cocktail, thank goodness i'm not shy so when she was walking by I asked for a drink. I get my drink. Still no removing of any dishes at all, its all still on our table. I go outside my friends get their dessert, still all the plates, seeing a theme here? When the dessert arrived one friend asks her name, because of course I have already commented that YELP here I come...lol She looks at him like a deer in headlights, since let's face it she knows she has done messed up with this table, and reluctantly gives her name. Bills are brought by drive by, whoosh now you see her now you don't whoosh. Thank God my friends and I can enjoy anything as long as the company is good, and it was. And the service was so bad it became comical by the end of the night. But Kaitlyn, oh dear Kaitlyn, you did ruin my first trip to the JW and I will never return to Osteria Pronto.
(1)Guy R.
We had an enjoyable dinner. We arrived early and were seated right away. The calamari appetizer was excellent. I had the surf and turf (filet and shrimp). Shrimp was a little too salty. My filet was dry but I should have ordered it medium instead of med well. My wife had sea bass which was excellent. Our Caesar salad and caprese salad were both excellent. Dinner finished off with gelato which was on the house as we were celebrating a birthday. Wait staff was very attentive and the meal progressed at a nice pace.
(4)L T.
This restaurant has a really cool atmosphere, and the servers were really nice, but the food just wasn't great. I had minestrone soup, which I'm pretty certain was from a can or a bag, and the manicotti was just forgettable. It had the cheese on top that comes from a Kraft shaker instead of real grated parmesan. To their credit, my friend ordered the wood fired pizza, and that actually looked really good, so maybe I just had bad luck with my order. So: stick with the pizza!
(3)Lori M.
My husband, son, and I were in the mood for Italian, so we came to Osteria Pronto to take advantage of Devour Downtown. 1) We had to ask for the Devour Downtown menu and the server was pretty annoyed at having to provide it. Seriously....if you don't want to participate in DD then don't. And if you do participate, instruct the servers to minimize the sighs when you ask for the menu. 2) The server was just downright awful. He took 2 stars away just for his lack of attention, enthusiasm, and manners. He completely ignored my 10-year old son, who goes to restaurants weekly and is not only capable of ordering his own meals but is also quite opinionated about how he would like his food to be prepared. My husband and I received dessert as part of the DD deal, but my son was never asked if he would like dessert so when the "adult" dessert showed up at the table it was a bit awkward to have to ask for a menu and then wait to eat (or eat in front of him). Also, his extra food was cleared with no chance for us to ask for the leftovers to be boxed. This is not only rude but wasteful. 3) The bread and pesto dipping sauce was fantastic. The meatball ap was also very good, but a spoon for the sauce would have been nice. My chicken was good, it was perfectly cooked and the sauce was nice. However, it just wasn't memorable. My husband's lasagne was ok, but there was a very heavy hand with the bachemel, almost as if someone was trying to make the dish look more substantial but instead the whole thing ended up a bit bland. The tiramisu was very nice, not too liquidy. The doughnuts that my son was finally able to order were fantastic. Overall, I would be willing to try the food again but the service makes me want to run away screaming.
(1)Amy C.
I really wanted to love this place. It has a good atmosphere, comfortable seating and the menu sounded promising. It was just O.K. The ladies at the front were very friendly, but our waiter was like a robot. No real interaction on any level, not even about the menu. They have a limited wine by the glass menu, We had the seasonal Chardonnay and the only chianti available by the glass. We ordered the calamari , it was a large portion of thinly sliced zucchini and sweet potatoes and a small amount of calamari. The calamari was cooked and seasoned perfectly but the veggies were overly salted. We also ordered the risotto balls. They were $9 for three tiny balls. They were good, but come on rice is cheap! Make them a little larger or add a few! The bread and pesto dip was really good. Now for our main courses, the girls ordered the gnocchi and was it ever good! The chunks of mozzarella floating in the sauce were it for me! The guys had lasagna and Penne- they said they were just so so. Nothing they would order again. We were staying in the JW marriott, that's why we decided to eat here, I don't think I would return to this restaurant, the food and service just wasn't up to par, for the price.
(3)Jason O.
Stopped here for lunch recently and tried the Sea Bass. I have to say it was excellent. The staff was friendly and very efficient considering there was a large convention in town and they were packed! I also organize a work event here and had a very good experience with their event planner and the food and event went very well! 2 for 2 will certainly go back!
(4)Melissa W.
Excellent food and great service. Do yourself a favor and try the crab cake appetizer!
(5)Caryn W.
My roommates and I decided to go to Osteria one night for dinner while we were at a conference at the JW this summer. It's a really nice restaurant and it just seems to scream "fine dining." I liked the variety of bread available and the amuse (spelling?) we were given before our main dishes came. I ended up ordering a lobster ravioli. It came with 3 ravioli pieces and a small lobster tail. I can't remember the price, but I remember thinking that it was kind of overpriced, but hey, it's a hotel restaurant. We ended up having to wait a long time for our dessert. It definitely wasn't worth the 20 minutes we waited. Overall, the restaurant was nice with it's surroundings and decor. I think it's also the place where people can order drinks and enjoy them in the lounge area.
(3)Tamre M.
Every meal I've had at Osterio Pronto has been delicious. If you find a pairing dinner that looks interesting, do it! I attended the Banfi wine dinner and the food was amazing. A gnocchi fondue was the highlight for me. The service is always good and the servers are knowledgeable in suggesting wine pairings for your meal. It makes for a fun date night!
(4)Wm H.
This place was given so many praises, that we figured it had to be the perfect place for a birthday dinner. The Chef was touted so highly by those in the hotel that we figured it was worth a try. Well we were wrong, and very sadly mistaken, as this turned out to be a less than celebratory place to have a Birthday dinner. We ordered a lamb entrée and a salmon entrée. The salmon was dry, and the lamb was OK, but the sauce was so greasy and salty that it was a shame to waste good lamb. The potatoes were limp and tasteless, I felt they had been left over from the breakfast service. We ordered a white wine, which was way overpriced, but hey this is a big hotel, and the money is always made on the wine and spirits, but 50 bucks for a bottle of New Zealand white wine, was very much on the pricey side. Plus it was not served in a cooler, and this wine needed to be served ice cold for it to be good. When we complained about our meal, they were very nice, they did take the cost of the lamb off the bill, but they also wanted us out of there so quickly they almost brought us the bill before we had telling them about our meal. On top of that, since we were two males, they asked if we wanted separate checks. When we said we wanted coffee, they brought us coffee (which was not so great either, but that may have been my taste buds from the greasy meal, and then we waited and waited for them to bring our check. We did go in the next morning for the breakfast service, which was very nice, but nothing remarkable. It was a big hotel breakfast buffet. This place is not on our return visit list when we go back to Indy!
(1)Thomas B.
Restaurant did not appear all that busy, but it took well over an hour before our main courses arrived. I ordered the filet and asked for the sauce to be on the side, it didn't come that way. Filet was ok, I have had worse, and I have had better. The decor is very nice, as was our server.
(3)Rachel H.
My new favorite spot for Caprese. Yum. The balsamic was light and the mozzarella was chewy. Perfecto! We also really enjoyed the tiramisu. Just the right amount of espresso taste that really complimented the rum lady-fingers. I would also recommend the Asiago Risotto Fritters. Oh my, those were fabulously decadent. The only downside that I could see was that we were in a private room for our event which was on one end of the restaurant and one has to walk through the entire restaurant to get to the ladies room. A bit of a pain to navigate through the service area and guest tables. If the restaurant had been very crowded, this may have been even more difficult. All in all, the service was impeccable and the drinks were defintely NOT watered down. I would recommend Osteria Pronto to anyone.
(4)William C.
UPDATE- I am very impressed with the vigilance of the JW Marriott hotel and this restaurant. I had an almost immediate response to my post here from the hotel manager and the food service manager. They spent time and energy to address my thoughts on my experience and to rectify my experience. They were attentive, and listened to every detail of my experience here and worked to understand details. I do believe, based on their attention to my concerns, that they will learn from my experience and place adequate processes to mitigate the issues that I experienced. I was not planning on returning to either the hotel or restaurant, but I will now due to their willingness to listen to my concerns and their genuine dedication to make things excellent. Based on my experience, I did not expect this result. In fact, I was convinced that the management was not concerned based on my initial experience. Scott and his management team have turned me around, and I look forward to trying the establishment again! Originally, I gave 1 star. Considering the concern from the management, I have changed that to 3, and look forward to making it more based on my next stay! What follows is my initial experience. Food-below average. I tried the salmon which was a bit overcooked and had a tomato based topping that was dry and took away from the dish. The asparagus were discolored between a pale green and white, and the fingerling potatoes were grainy and drenched with oil which considering this could have been a healthy dish, missed the mark. The minestrone soup was about as good as you can get from a can. Nothing to write home about, and certainly nothing to reorder. Finally, I ate at the bar ordering from the restaurant menu. The bar tenders were horrible at customer service. There were five of us in our group. Only 3 orders came out correct, one never came at all, and one was completely wrong. When a person in our party had a question, the bartender was very rude and obviously hated her job. She was not at all helpful and acted as if she was doing us a favor by serving our group.
(3)James T.
Nice restaurant and for a hotel restaurant the prices are reasonable. Had the lasagna and it was very good. The wait staff was very attentive and friendly. The lasagna was recommended and didn't disappoint.
(4)AV G.
No. This is not the place to go. this is hotel dining ala 1970--not very good--not real expensive--not concerned about a lot of repeat business, but rather capitalize on the mega-Mariott hotel guests. This started out with a very jive server, who was going through a script that i am sure he was required to deliver that dogged Italian/American cusine and lauded the mama/nonna chops that were passed down to the alleged chef from Italy. I have eaten plenty of food in Italy and have dined with many others who have been raised in Italian households and never ate food like this. The pizza was not good--i was shocked to see a woodburning oven--they should learn how to use it. The calamai was served as some type of frito misto that had some kind of mayo on it. The pastas were overcooked, the chicken was over salted. They do, however, have a nice wine list if you will sort through it, rather than be duped by the waiters' upsell for $60 bottles of wine that should be half that, since they are $10 in the wine store. There are so many options for Italian food--dont waste your money and calories on this place. By the way, i am shocked at this JW Mariott property, compared to their very excellent high end JW Mariott in Chicago.
(1)Mike C.
The service was good but the menu was not very adaptable to our liking. The pasta was freshly made and the cream sauce was some of the best. Reasonably priced for a hotel lobby restaurant.
(4)Alex H.
Good food good service...prices are not too bad
(4)Neesha M.
Here's the thing, I so want to love Osteria Pronto. I really do. I LOVE the decor; it really took me back to a lovely restaurant I ate at in Florence (Osteria del Chiangale Bianco). The food. Well. The food. And, what really killed it was the service. First things first, the food: I loved the bread basket. YUM. I had the calamari as an appetizer and I just didn't think it was very special. It was rubbery (eww!) and just not that good. My main was the gnocchi. And I have to say, it was delicious. Many might find it salty, but I loved it. I finished it all. It was lovely. I was too full for dessert, but if I ever go back I'll skip the appetizer so I can have dessert. And now, the service. If you've read my reviews you know I'm big on service. It matters. And at OP, it was just overbearing, a little snooty, not well-timed, and overall, not what I expected. What was even crazier was that the waiter wanted to treat my table as if we were at some fine-dining, chic chic establishment, when at the table next to me, there was a baby literally wailing for about 2 hours. It was the oddest thing. Funnily enough, the person I assume was the manager came over to see how they were doing (the couple with the baby) but never stopped to see how we were. I found that a little strange since it seemed like he was making rounds. it was as if he knew what I was going to say. Any way, three stars. It's kind of an eh for me.
(3)Krista R.
Osteria Pronto offers tasty Italian food in a romantic setting at a great price. We ordered the calamari, shared the giglio salad (skip this one) and had a veggie pizza. We also had some wonderfully mixed cocktails. The calamari was fresh and lightly battered and we devoured it! Its' presentation was unique and we enjoyed the thinly sliced veggies in the dish, too. Definately recommended. The giglio salad was tasty but hardly enough for 1 person let alone two... Next time I'll order the caprese salad or the bruschetta and not share! The pizza we ate had artichoke hearts, asparagus, tomatoes and some other veggies. The crust was PERFECT. It was a satisfying dish that didn't make us feel stuffed. We were, unfortunately, too full for desert but the tables around us indulged. Our loss as the deserts looked incredible. We will definately be back! Recommend for couples.
(4)Kara F.
For being called Osteria Pronto, it sure isn't pronto, I went here for he first time last night with three colleagues colleagues, and getting bread, then appetizers, then food took a long time, even though the restaurant was barely half full. Othwise, it's a pretty restaurant, the staff were friendly and professional, and the food was great. Even the bread basket was good. I highly recommend the risotto appetizer. The Mezz Penne con Ragu' Di Salsiccia e broccoletti is AMAZING.
(4)Mari B.
Yum! Yum! Yum! I think this place has the best sea bass I have had my entire life. I stayed at the JW Marriott and had the opportunity to eat here for lunch and dinner during my stay. The service is always great and they make great recommendations! For dinner I had the sea bass with risotto! It was amazing! So light and flavorful! Plus you can't pass up the assortment of bread and olive oil dipping sauce they make for you! You try but the will power was gone. Dessert was great! We had the strawberry tart and it was light and flavorful! We shared it but it was small so next time - no sharing desserts! :-) For lunch I had their house salad which was basic and filling. I had one of their pizzas, and it wasn't too shabby! But all I could think was that I should have gotten that sea bass with salad for lunch! :-)
(4)Belinda A.
Great experience here! I heard the gnocchi was a must so I asked for an appetizer (on the menu as an entree) and they happily obliged. It was so good and satisfying that I was almost full! It was warm and inviting comfort food. I had the seafood cannoli for my entree and it far exceeded my expectations. The outside was crispy but not too crispy and the seafood was abundant. My husband loved the caprese salad. I can't wait to go back when I can have wine...the selection was amazing. A must go for good Italian in Indy!
(5)Jessica M.
Food was delicious. The waitress have a great wine selection. The entrees were large enough to share and prices were pretty good.
(5)Mike F.
Osteria Pronto is located inside the JW Mariott, and serves great Italian cusine. They offer small portions and are reasonably priced. The service was excellent. I enjoyed the food, but don't think that it is the best in Indianapolis.
(4)Alex N.
Disappointing to say the least. I had moderately high expectations due to the semi-famous chef, offset by the understanding that it is the hotel restaurant (which historically are not top-notch). Unfortunately, this place falls into the bad hotel restaurant bunch. The space is great. Awesome textured wood floors, reclaimed wood rafters, and modern, yet rustically comfortable seating. Sadly, that was the highlight. Our group ordered an appetizer, which I don't remember because it never came out. Instead we got our entrees. Their meatballs are apparently world-class, but none of us were amazed. I've had better and they came from the meat counter at Whole Foods. The sauce was apparently not life-changing either. The osso bucco was also sub-par. Since the cut of veal is supposed to be from the thigh, you would expect a higher proportion of meat. There was clearly more fat than meat and certainly not worth the $31. The saffron risotto accompaniment was perfectly cooked however. Dessert of affogato needs improvement. I find it is usually best served in a deep bowl or even a cup. This place serves the espresso cold in a shallow wide dish, so you end up unable to consume most of the espresso without looking like an idiot. Poor execution. To top it off, service was less than stellar. We took note that they did not bring out the appetizer at all. They also did not bother to apologize. Additionally, another patron had lost something on the floor. The waitstaff proceeded to move every table.. with diners still eating.. to search for the missing item. No explanation really was given either. I attempted to order limoncello, to no avail. No limoncello at an Italian restaurant? I must've lost my mind. 2 stars for what seems to be a restaurant with potential, but terrible service. Frankly I will now not even consider stay at the JW for future travel due to the restaurant. I am perfectly content at the Conrad.
(2)Brittney L.
Our server Mark was amazing - he was very knowledgeable of the menu and checked in on us just enough. He was friendly and genuine. Our food and drinks were delicious, especially the ginger crush. Our food arrived quickly and the spacing between the arrival of apps and dinner was perfect. I also liked the design of the restaurant and that it was quiet. The fried cheeese risotto was yummy!
(5)Corinne W.
I have been to Italy multiple times and the pizza here is BETTER. I can't get enough of it! Totally addicted. The service is fantastic and the ambience is great. You feel like you're in New York City in Indianapolis!
(5)Gessica A.
Wonderful! The calamari, crab cake, sea bass, and lamb chops are all amazing!! We finished up with warm italian doughnuts-FABULOUS!
(5)DineoutGal A.
As I mentioned in my JW Marriott review, this is definitely one of the top hotel breakfasts I've had. $16 breakfast buffet (mine was included with my stay) provides a waffle and omlette station, pastries, oatmeal, eggs, sausage (regular and turkey), the best crispy bacon ever, cereal, fresh fruit and even smoked salmon. Everything tasted fresh and I like that there were lots of healthy choices. Bright, sunny room with friendly and attentive staff! Did I mention how much I loved the bacon here?
(4)David F.
We ended up here for a family pre-holiday celebration simply because they had a table available. Although expectations re not particularly high, it turned out to be a nice meal. First of all, the place looks great. It's got that new zen meets old world look. The bread basket is fantastic, a fine detail. The salads were magnificent. Entres were fine but not spectacular. An order of sea bass came out under done and, wile disapponting, the issue was addressed quickly by the management, who apologized repeatedly. Deserts were awesome. The kids, who are 10 and 15, enjoyed it and felt like it was a special evening out. As a bonus, you are connected to the skywalk with access to most of downtown. It turned out to be a winning evening enjoyed by all.
(4)Jessica M.
OMG - Don't order ham as your breakfast meat unless you want more ham than you can possibly imagine! I arrived for breakfast and ordered my standard 2 eggs, hash browns, toast and chose ham as my "meat." You can imagine my surprise when two full sized ham steaks arrived on my table along with everything else I just mentioned. I mean, Indy doesn't mess around when it comes to ham! Regardless of ham overload - service was great and quick and I enjoyed my first meal at Osteria Pronto. Considering the excess from day 1, I ordered oatmeal and fruit on morning #2. This was fantastic and much lighter than my previous breakfast so I can speak to both ends of the breakfast spectrum. Both yumm and both made the early morning visit to the hotel restaurant worth while. And for you coffee lovers out there, they leave you the whole pot on your table...one of my favorite things at breakfast!
(3)Maureen S.
While I was traveling for work, I stopped in here for dinner. I had a really nice experience with two exceptions: 1. The fire alarm went off twice (not the restaurant's fault) 2. The molten chocolate cake tasted like the microwave variety (docked 1 star) That said, I would definitely go back to this restaurant. The bread and oil/"pesto" was a great intro to the dinner. The pasta I had was really good. It was this: MEZZE PENNE CON RAGU' DI SALSICCIA E BROCCOLETTI. Definitely recommend! No complaints on the entree at all. Also, the service was good. I don't know what it's like when it's busy, but it wasn't full and my waitress was very attentive and friendly without being overbearing.
(4)John M.
We had dinner here for our wedding anniversary. The staff was excellent - just terrific service. The waiter knew his menu exceptionally well and was attentive and prompt and even brought us a couple of glasses of champagne for free. Food was very good. Tasty olive oil and herbs/parmesan served with a nice selection of breads. The waiter also brought us a complementary snack of cucumber slices and mousse / sauce. Nice. We ordered the calimari appetizer and really enjoyed it - for a nice change on normal calimari, they mix in very thinly sliced veggies and the fried coating is very light. That was probably the best we've had - and we have tried a lot of types of calimari. We both really liked our entrees. I had the "COSTINE DI MANZO" - Braised boneless short ribs, served in a Chianti reduction, garlic mashed potatoes, roasted ratatouille of vegetables. My wife loved her "Pan seared sea bass, squash risotto, sautéed spinach." Desserts were nice as well. We enjoyed the Tiramisu and fruit tart. We'd certainly return for another special event in the future. More info here: osteriapronto.com/dining…
(4)Jason B.
Went for dinner last week... The atmosphere is really nice, it's clean and inviting... hosts were welcoming and sweet. We have been looking for Italian in Indy and having been coming up short in our search. We decided to give this hotel establishment a shot... the chef has amazing credentials after some research before hand... the food was solid... not spectacular. I would have probably not written a review at all as it was an average dining experience... but I have to say our server... he was the oddest guy I have ever encountered. He made my girlfriend and I very uncomfortable and he seemed to be too cool to talk to us about wine... as if he was far more educated than I... newsflash, he wasn't. He came off like a snob and we would not be recommending this establishment due to this character. my girlfriend felt him looking at her from across the room all night. His steps of service were fine, maybe a little pushy... but I was ok with that, cause he made us wanna hurry out of there! if you get a server named Aaron there, do yourself a favor, ask for a new waiter, he will ruin your experience. This guy is a joke. Best of luck Osteria Pronto he is hurting your business.
(2)Chris B.
I stayed in the hotel for 2 weeks, so I was here a few times. Cleanliness- it's a clean place, I can't knock them at all for that. Breakfast- well priced and has decent food. I was especially pleased to see bagels, lox and creem cheese. An omelet station as well as eggs to order and scrambled eggs on the buffett. Not a terrible selection. The bacon is thick sliced and tender- not crunchy as I typically find in warming trays. Dinner- The Cabrice salad was good- I'd get it over the salads I saw at the table. HUGE portion, more than enough for 2 people. The Osso Bucco was tender and very tasty, but I've never had that dish before, so I can't speak to the overall quality. I can tell you- Gordan Ramsey would throw a FIT over their risotto- it was bland, overly gummy and cold. I love risotto and typically seek it out on menues (it was the reason I picked this dish), so I know what it's supposed to be like- this fell way short. The other dishes on our table looked good enough and seemed to make people happy...kinda like dishes tend to do in most upscale hotels. Good selection of deserts. Service- I had numerous experiences to draw from and it was very hit and miss- like their Velocity bar. My concluding experience was aweful! I arrived at 10:30am for breakfast (they stop breakfast at 11:00). I saw the waiter frown at the hostest when she sat me. I asked for lettuce, as I had 2 other times, he said "what we have is on the bar"...so he was unwilling to get it for me. As we were talking, I watched the omlette station attendant close down, the bagels get wrapped and removed as well as the eggs from the warming trays. I looked at my watch and it was 10:35- I was pissed and told him to forget it and left. With all 3 meals I had here, I asked for Diet Coke...The first time, it came out with no ice...WHAT?! I didn't touch it, I drank my OJ and never got around to the DC. The next time I asked for ice- but still drank the OJ only. Not uncommon for me to do at breakfast places. The third time, I was told "we don't have Coke- we have Pepsi". I was ok with it, because I figured I'd only drink the OJ, but I was a bit ticked that the previous two waiters hadn't told me. I'll be back next year and will most definately eat here- it's ok, but not great.
(1)Samuel W.
It took 3 hours for our table to get appetizer, main course and desert. 3 HOURS. I'm glad we had time to spare. The food? mediocre. I'm a decent cook-not great. I like to eat out b/c it brings up new flavors and ideas. I walked away from this wishing I had eaten at home for 1/5 the price.
(2)Joy B.
I had dinner here about two weeks ago and was AMAZED!!! The Cioppino Alla Tuscana was DELICIOUS!!!! The scallops, squid, shrimp and fish were cooked perfectly and sat on a crispy crouton in the middle of tomato garlic broth. Andrew, our server was attentive, without being obtrusive. I have recommended Pronto to friends and hope to be back soon.
(4)Sean A.
Stopped in for lunch during a work conference and despite my group's table being full the staff was quick to make room for me to join. We had a very courteous waiter and the food, oooh was it delicious. I highly recommend the Pollo y Formaggio pizza!
(5)Moistnchewie L.
I hear that the Master Chef at this restaurant was the former personal chef for the late Princess Diana and cooked for the royal family. Came here for a corporate dinner on a Saturday night. The prices were surprisingly reasonable $15-$20 an entree for a restaurant within the JW Marriott, but then again it is Indiana after all... Honorable mention on the food and would definitely come back again. Antipasto Pronto - a great variety of meats. Drinks - wish there were more variety, cocktails all seemed super sweet. Seabass Wrapped in Bacon - fish was tasty, the pesto pasta was over-cheesed. Bolognese/Gnocchi - I would describe these as "grandma's comfort food" I wanna try the osso bocco next time. Purtini candies at the hostess' desk. Reasonable prices. A definite must try if you're in town!
(4)J H.
I work right by the JW Marriott so my colleagues will regularly lunch here as a quick stop. The place regularly seems empty at lunch but they have good salads and pastas. The bread basket is fantastic with foccacia, asiago breadsticks and soft sourdough rolls. It's a carb lovers dream here! Service is a bit overbearing when you're trying to conduct business though and the timing of everything is a little off. I agree with other posters that the food is really salty though. I enjoyed the pear/goat cheese salad but the pastas I've had were overly salted. I also felt the portions were a little small for the prices.
(3)Robert R.
Nice Italian food. Surprisingly good for a hotel. The service was a little spotty, since it appeared that our server was new.
(4)Howard L.
We checked out this new restaurant, as well as the new J.W. Marriott during a weekend visit with the son. It's only been open since Feb. It's a nice modernistic and comfortable restaurant with a large dining capacity in a long rectangular layout. I would say the food was only in the ok category though - pricey, smallish portions, and on the salty side (again) for us. I may have to say something one day to these places that oversalt in my opinion, but it all seems futile sometimes. The appetizers though were knockouts - the calamari came with delicately fried veggies (like tempura), and was a unique presentation and delicious. It was also quite reasonable at $8. The lamb meatballs were nice too. We had between us osso bucco, sea bass over risotto, and veal scallopini with linguine. We wouldn't return per se for the food , except maybe for the appetizers, but it's worth seeing this impressive brand spanking new restaurant and hotel (host hotel btw for Super Bowl no. 46 in Feb 2012 if there's an NFL season!). Convenient self parking in lower level of the hotel, but make sure you get your 3 hour restaurant validation - otherwise it's $28, and that's a yikes for Indy. There's also valet parking for $7.
(3)John P.
Great breakfast and daily lunch and dinner specials. Located right in the lobby of the JW, we found our group going here for breakfast and dinner a few times during the week and were never disappointed.
(5)TOMMY o.
i could eat my weight in the appetizer meatballs they are so good, they even come in their own mini Enameled Cast Iron pots, so cute, their Lasagna with white sauce is to die for, so delish did i mention Illy coffee one of the few places that serve Illy downtown, i think everywhere in the J.W. Marriott , servers are always professional
(5)Christina C.
Called ahead and the manager stated they had a Gluten Free menu. At the table our server stated that they had no GF options. My roommate, who was a little peeved, went and spoke with the manager who again said they had a Gluten Free Menu. The manager sent a waiter to our table who then stated that there was one penne pasta dish with vegetables (not on the menu) and two meat dishes (on the menu) that could be made without sauce, that were Gluten Free. I had the penne pasta with veggies. It was okay. The restaurant was very noisy, lots of foot traffic around the tables, our waitress brought out the wrong appetizers, and the carbonara dishes were incredibly dry. Since this was a special occasion and I was being treated, I do not know how much the Gluten Free pasta with veggies were... but generally the menu seemed a bit pricey for mediocre pasta.
(3)Holli N.
We stopped by last night for a dinner after deciding to stay in the hotel for the evening. I was blown away. For the price, the service and quality of food we received made this meal way better than others I've experience downtown including Palomino's, Capital Grille, Occeannaire and many more. Our waiter, Matthew, was very cultured on the wine list, and tastes of the entire menu. He was attentive throughout the entire meal and really made the food come alive. The atmosphere itself too made for a very romantic and nice meal which would've normally only lasted an hour but we were enjoying ourselves so much we stayed for two drinking wine. We also learned they recently switched GM's which has helped the service improve a lot. We ordered the calamari and meatballs for appetizers and were impressed by both. The calamari was cooked just right and the added vegetables were a nice addition. The meatballs were tender and the sauce wasn't overbearing which was nice as I typically don't like marinara sauce. For an entree I had the lobster ravioli which is cooked in a saffron broth, all of it was delicious. My boyfriend had the lamb and it was tender as well. For a dessert we tried the chocolate lava cake, the cake itself was nothing special but the sauce it was topped with and the vanilla bean gelato were amazing. We also went back for the breakfast buffet this morning and were impressed with that as well. The place was more crowded but for the price and food we received it was worth it. I especially appreciated the cage free eggs and nitrate free bacon. The waitress also went above and beyond and had the chef prepare some pancakes for my boyfriend who had mentioned he wished they were on the buffet. I highly recommend trying this place, this is much better than your typical chain restaraunts downtown and priced better.
(5)Aileen C.
Can't say I'm impressed. The Caprese salad was so flavorless I had to add salt, pepper, olive oil and vinegar to it. The salmon was dry and also did not have much flavor. The mashed potatoes served with the salmon were the best part of my meal. How sad. I only saw my server when he took my order and brought my check.
(2)Sonal S.
This is a great place with great food! The service was great and the food was good too! Every time I come to Indianapolis, I come here for a meal. The gnocchi was super good as was the caprese salad. It was an enjoyable meal, and I will come back again!
(4)Mark H.
Good food in the JW Marriott.
(3)Joanne R.
If your looking for breakfast/brunch, this is a must breakfast/brunch buffet with friendly service that tops your coffee cup and your OJ glass when your not looking. Our waiter consistently encouraged us to go up for more and the breakfast/brunch layout was complete with a chef making your choice of omelettes and/or waffles, and he's exceptionally friendly too. Places like this make me love breakfast food more.
(5)Cicily H.
The food was fancier than necessary
(3)Lauren D.
Homemade lasagna with bechamel sauce....enough said, it's Delicious. Great Lobster ravioli, yummy and, they put a lobster tail on top, bonus! Nice atmosphere good wine. My favorite Italian place in Indy.
(5)Jolanda B.
We went around Downtown Devour and the customer was the worse. The food was okay. I was very very disappointed with the whole experience. I will never come here again.
(1)Sunah K.
Had breakfast here during our stay one weekend and was pleasantly surprised---breakfast buffet for only $16? They have quite a nice spread--made to order omelette station, whole fruits and pastries on the cold side, eggs, bacon, regular and turkey sausage on the hot side, cold and hot cereal (with all the fixins), belgian waffles were the special of the day, bottles of smoothies, toast, smoked salmon.... And a full breakfast menu to order from, which we actually didn't even look at. Lots of friendly wait staff (some wearing earpieces..?) And even tho there were lots of people there, it didn't feel too crowded.
(4)Lexi M.
$16 for a breakfast buffet is a pretty good deal. Had brunch here twice during my stay at the Marriot. Lots of choices- Omelette station, waffles, many pastries, fruit and other breakfast items. Unlimited coffee/juice. Great service too and comfortable seating. Very enjoyable. Definitely recommend.
(5)Alex B.
Its very nice and the service is a actually pretty good I travel the world and I'm very very picky the pizza still need some improvement to be a real Italian pizza but for US its ok.
(4)Staci N.
Gross! Expected more from a JW! I ordered sea bass, it came cold and the center raw and fishy tasting. Sent it back but the precedent was set. Would not recommend this place!
(2)Alexis G.
I flew into Indy for a half-marathon and (naturally) we decided that was a great excuse for good, starchy Italian food, so my local friends decided we should try Osteria Pronto. The good: -Food was decent. 3.5/5 stars. Bread basket was above average (especially the crunchy breadsticks). I started with the pear/walnut/goat cheese salad which was tiny, but tasty. For my meal I ordered the smaller risotto with seafood. The risotto was pretty good, the seafood on top was average. -The space is attractive and comfortable. The bad: -The service was not very good. Our server was nice but clearly had too many tables. I had to ask for water refills about 4 times (and TWICE I had to ask other servers after asking ours). We also asked for more breadsticks and never got them. Granted, this is a very busy weekend for Indianapolis (the 500 Fesitval Mini Marathon draws about 40,000 crazies like me), but since this should have been anticipated, I don't think it's a very good excuse for being understaffed on a Friday night. -Small portions for the price. -We were seated at a high table and asked if we could move to a booth but were told they were too busy, even though a bunch of booths were empty. By the time we left they were full, so I guess you have to request a booth when you make your reservation. -Parking is a nightmare if it's busy at all - we were told the new Westin has 1000 rooms and only 600 guest parking spaces (over half of which were taken up by valet - cute scam). If you are lucky enough to find a space, the restaurant will validate, but otherwise plan on spending $7 to valet. Most of my gripes are directly related to the crowds , but for a restaurant clearly aiming to be upscale, lousy service and poor planning just ruined the experience for me.
(3)Tim B.
While we did not eat dinner here, I have to say, the breakfast buffet is one of the best hotel breakfasts I have ever had. Omlet station, while common in hotels now, was superb, with more meats, cheeses and veggies than I have ever seen at a station. Waffle bar was right up there as well. Service levels high. Baked goods very fresh and creative. Everyone should eat breakfast and this is one, if in Indy that is worth the trip
(4)Meredith J.
Not as pricey as I expected. Food was amazing. The goat cheese salad is wonderful
(4)curtis h.
Terrible over cooked processed food. It's a shame it's a beautiful space.
(1)Joe A.
The food is always great. However the service this time was horrible. The most disappointing this was that when we approached the waiter about the terrible service, his response was yes we are busy.
(2)David R.
The meal was delicious. I had the Black Sea Bass. However, the dessert was horrible. The dessert was pre-made and was several days old. My server was very apologetic and did not make me pay for it. I would eat there again but would skip dessert.
(3)Anne E.
Looks great, needs help on substance. Bottled salad dressings just don't cut it at this price point and the markup on wine is ABSURD - I'm guessing they think the majority of their expense account guests won't care. That's too bad as it will keep them from getting a following among those of us who live here and like good food that is well prepared. Luckily we have a number of non-chain places - Hello, Black Market!
(2)Emily B.
Got a dirty glass for my first beer, but they quickly replaced it! Over all good atmosphere.
(3)Dee B.
Excellent dinner - lovely salad, exceptional sea bass on risotto, really delicious bread and herbed dipping oil. Service was also perfect. What a great meal!
(5)Joseph N.
We had been wanting to try this place since it opened, so I got a group of three couples together to try it. As others have mentioned, the bread basket was quite nice, and the food is good - if just slightly on the small side for the price. The main issue that detracted from the experience was that it was very loud. It was difficult to hold any sort of conversation at our table. Not bad, but not a must-go.
(3)Morgan W.
We had a wonderful evening eating at Osteria Pronto. The chef came to our table to make sure that our food was prepared to our liking. Delicious!
(5)Beebe G.
my colleague and i were staying at the jw marriott for work. we worked late and by the time we arrived downstairs for dinner we were starving when we sat down on a late thursday evening dinner. we started with a wonderful glass of chablis that the waiter recommended. we ordered the antipasto pronto, a wonderful sampler of salamis, prosciuto, cheeses, olives, grilled artichokes and bruschetta. what a great beginning! my colleague had the pere de frommagio and i ordered the caesar salad that tasted so fresh! my favorite part was my entree, the risotto - perfectly prepared! the scallops, shrimp and calamari was frest and the risotto was the ideal texture. i came back for the breakfast buffet on sunday and it was well stocked with all the great fixins. the only thing i'd like to see is the bacon crispier and the sausage should have nice burn marks. i like my meat cooked well. i hope to come back in the near future!
(4)Anthony W.
My wife and I ate dinner on Saturday evening before heading to a baseball game. The service from the moment we stepped in, was outstanding. The seafood risotto was excellent and our waiter was extremely professional. We will definitely be back again and again.
(5)