The burgers are good here. The quality is consistent, from day to day and location to location. There's always new burgers popping up, and some of the old favorites come back too. This location is a zoo during the weekends. There's always a line out the door, so be prepared to wait. During the week, you'll have no problem, and if you work in the mall, you get a little discount. The bar is nice, with a TV playing local sporting events, and the bartenders have been consistently friendly and attentive. The only reason this place is not 5 stars is because they used to value mall employees business and promotion of their restaurant by giving extra fries to go, to share with our co-workers. While I do understand that there is a bottom line, I wish the management would understand that when we bring fries back to our stores, it encourages our co-workers to have lunch at RR. I'm still going to go there once in a while, and you should too.
(4)
Sean A.
I have to say they have the wait system down, very easy and great communication. As for the services our server was very nice but it took almost 15 minutes for chips and salsa appetizer to arrive. We were also not given any silverware or napkins after the chips and salsa arrived. Our burger was cooked well and tasted good, although our server never even asked how we would like it cooked. I had eaten half of the burger before our server even came by to check on us. We asked for more of the bottomless sweet potato fried and were told it would be 4 minutes and it was over 10. The food was delicious but this three star rating is because of the worse than average service. We saw more people dealing with getting people to their seats then bussers and the servers seemed over taxed. Would like to see more bus and serve staff.
(3)
Sara D.
WHOA! Never again! It was filthy and more than half of the tables hadn't been bussed in the hour plus we were there. There were buckets of dirty dishes sitting in multiple booths and on multiple tables. The hostess had a hard time finding us a clean place to sit. Took over 30 min for our really gross and cold food. The man who appeared to be the manager looked like he hated his life. We got our check before my son got his silverware... WILL NOT BE RETURNING.
Yum! If you're a burger connoisseur, come. It's a children's environment though. So be prepared. Otherwise, good burgers. Endless fries, regular or seasoned. Would recommend.
(4)
Jasmine L.
Overall OK, about average compared to other burger places. The wait is a little bit long but I don't blame them, lunch hour is busy. The only thing I dont like is the chicken breast I ordered is burned.
(3)
Danielle S.
I've been to a few Red Robins in my lifetime, and they have all been consistent. This one was no different. Their service is always good, the burgers are pretty tasty (really good for a chain), and the bottomless fries are a nice perk! The Banzai burger is my go-to favorite. I like the sweet/salty combo. It's a good spot to go to if you are at/around the mall and just want a good burger.
(4)
Alan P.
Great burgers and the staff was very friendly, well-informed about their menu. Plus the burgers are great.
(5)
Clyde M.
I have been to numerous locations that have good service and food. This has never been the case at this location. I started asking for my burger rare to that it might come medium, but it is always well done. They don't know how to cook burgers here. The service is always terrible. This past weekend was my last trip to this location!
(1)
Jennifer P.
My boo and I stopped in this past Friday night for some dinner before a comedy show. Needless to say I was worried about the time (we sat down an hour til the show started!), but service was fast. I wish I got the name of our server - he was fun, but really speedy and continued to check in on us without hovering. He also gave us directions to the Improv, which ended up being super helpful! I got the Garden (veggie) Burger, and my better half got the Bleu Ribbon Burger. He said his was good. My patty was really disappointing since it was undercooked - it was very pale and mushy when it should have a good crispiness or sear on it. Next time I'll try the cod. I wish they offered non-fried fish options! You can't get your bottomless fries BEFORE your burger comes out, but they oblige afterwards. There's a $1.50 upcharge for sweet potato fries, but they're yummy! Our speedy server got us hot fry refills very quickly - both kinds, thankyouverymuch. I'm still surprised we had time to eat our burgers AND indulge in 2x bottomless fry orders within the hour AND we were on time for the show. Oh, and the directions our server gave us prevented me from flipping my ish (since being late = anxiety). Score. We'll be back.
(4)
Larissa D.
We went here for lunch last Friday. We were seated promptly. The atmosphere is a bit crowded as this location is a bit smaller than the others I've been to. Food: I got the famous Red Robbin Burger with fries. The burger was fine, nothing special, but at least it was real beef! My bf had a piece of metal in his fish batter, however the manager took care of this issue and didn't charge him for his meal. If your looking for a burger or finger foods, this will satisfy the tastebuds.
(3)
Howard L.
Nice mall location and good burgers. $8.99 for a nice cheeseburger and bottomless fries - that's a decent burger deal. They also have a nice beer selection and I had a 22 oz Revolution Anti-Hero IPA for $5.99 - also a good value offering!
(4)
Stefanie B.
I've always loved Red Robin. The Royal Red Robin Burger was always a simple classic and my favorite until my most recent visit where I saw pictures of their new angus burgers! Oh Red Robin you got fancy huh?! The D.G.B. angus burger with roasted garlic aioli, roasted tomatoes & arugula with citrus olive oil on a ciabatta roll. Oh and I added a fried egg...cuz, well you know! Don't forget to make your bottomless fries garlic parmesan! Dannng that was one Damn Great Burger :) I'm sad tho that you guys took off your nacho mexican pizza appetizer off the menu though and your strawberry lemonade is awesome but I'd suggest blending the strawberries into instead of slices because it always clogs the straw!!
(4)
Zaib N.
Today for lunch I picked up the fish and chips. The only thing about my meal was the tarter sauce. The fries were ok but the fish was super bland.
(1)
Al B.
Don't tell them the order is incorrect they'll come back and argue and tell you that you're wrong. As if I don't know what I ordered
(1)
Arlene G.
my little niece loves this place cuz she likes gettin a balloon so we went here after her dance recital this past weekend. i ordered the cheeseburger with the egg on it with sweet potato fries. i LOVE those damn fries & wish i had some NOW as im writing this cuz im so hungry! anyway, we had burgers, chicken wraps, salads & mac n cheese kid meal. evrybody liked their food & our waitress was really nice to my niece so i appreciate that!
(5)
Kevin L.
Stopped in with the family today. Burgers were delicious. Loved the sweet potato fries. Our server Ryan was amazing! She was friendly, always smiled and really on the ball! Made the meal even better.
(5)
Joseph R.
I couln't give a five star because the store,hostess, and foods are not that great, tho its a good place to be when ur tired/done shopping and wanted to grab something(burger) to eat.
(4)
Foodie S.
I like the interior of this place. It's so American !!! You feel like you suddenly travelled to some other place the minute you step in here from the mall.. Their grilled chicken tastes good. My favorite is their "Ginger Bread Smoothie" available only in holiday season.. I give 5 stars for their service..
(4)
Heidi L.
I said the dreaded 5 words after a meal here, "Should have gone to Portillo's". If you just want a basic (cheese)burger and fries, which I did, then you should head to Portillo's. If you want something more fancy then go to Red Robin. I'm not a fan of the "endless fries" here. You get a very small portion at first, and unless you really TRY to inhale the fries first, you probably won't get or need a second portion before you're finished or need a box for your burger. Of course this was me, and I felt like I did not get my money's worth. The fries are also a little too fat and mashy (?) in the middle for my tastes. I like thinner fries that aren't as soft. Service here was great. Overall, I'd give a 3.5 stars if that was an option.
(3)
Nina S.
Seated quickly, it was very busy but clean and comfortable. I got the southwestern chicken salad and my boyfriend got the brushetta chicken both were amazing! Very nice and respectful waitor. Very pleased :)
(5)
Michelle F.
Hmmmm, the service was good, but what is with the spaciness?! My daughter had a softball game nearby, and afterward, she wanted to go to Red Robin to celebrate her birthday. We would have had 16 people, so we called to see if we could do a "call ahead" situation for a few hours from then. "No problem", the woman said. She took down our name, and our group size. We called back TWICE MORE to tell them of the changing group size. We were assured with a "NO PROBLEM" every time. We get there....they'd never heard of us. So it took about 30 minutes to get a table. Really...?
(3)
Julie Y.
Only been here once or twice but Red Robin has great burgers and bottomless fries! I usually get the build your own so I can add everything on it but my experience has always been good! My friends really like the lemonade/ ice tea here. BTW the service is great, i feel like the servers really go out of their way to be friendly.
(4)
Rosa J.
I have to be fair to Red Robin as I'm writing this review. As a food fanatic from the "actual" city of Chicago, there are a plenty of burger joints that can surpass the taste and quality of Red Robin. However, I'm still a semi-regular to Red Robin because of the perks they have with their loyalty program. To be honest, there are a number of items that I recommend: A1 peppercorn and blue cheese burgers. let's talk depth about the loyalty program. Every burger you order, it's one (1) point accumulated. Every 10th burger is free and you can get a free burger on the month of your birthday. Occasionally, they will load coupons onto your loyalty card and it entices me to pay a visit to the restaurant. The service is always decent as my husband and I are, for the most part, self-sufficient as customers. Tonight I ordered the Loyal Red Robin burger. The only I didn't' like as much was the bun. It was too soft to hold up the ingredients in between. Overall, Red Robin is a good place to dine and to earn perks, yet I am not super crazy about it.
(3)
Jeff K.
My daughter loves Red Robin because it has the best chicken sticks and brownies. My son says it's his fourth best cheeseburger. My oldest likes the decor at this Red Robin location. My wife appreciates the bottomless sweet potato fries. And I enjoy the convenience of the location being attached to Woodfield Mall.
(4)
Ericka L.
Bottomless fries with campfire sauce please!! Oh and I always get their Ensenda Chicken Platter with the salsa ranch and I love it. You can opt for two chicken breasts or just one, depending on how piggish you feel.
(3)
Mira V.
Had their Tower of Onion Rings which is always a win with plenty of camp fire sauce for dipping. A frozen raspberry Sauza margarita went well with it. I had the Ragin Cajun Chicken sandwich for my entree and it was hot. Straight up Louisiana Hot Sauce hot. The fiance's dinner...ahhh the Red Robin burger with an egg. Don't order a burger with an egg if you're not in a breakfast restaurant. He ordered it over easy it came out barely cooked. Sent it back it came back over hard...very hard. Our server Ashley whose waited on us before was very friendly and took the burger back once and had a manager come over the second time to take the burger off our bill. We didn't ask for that but they did a great job handling the situation. With the exception of the egg on the burger everything else was fresh, hot and delightful. Kudos the manager, we didn't get his name but he was a long haired guy and did a great job making everyone happy.
(4)
Troy K.
The food is decent. My kids love this place which is nice. A little pricey but not terrible. Our waiter was not very intelligent.
(3)
Kimsy S.
Meh. Not the worst, but certainly not the best. I dragged my boyfriend here because I hadn't been to a Red Robin in a while, and I don't remember what all the fuss what about. After coming here, I still don't. We came on a very busy Sunday afternoon, so we didn't expect lightning-fast service. But surprisingly, we got it. Our server, Shannon, was dead tired, but made sure that she took very good care of us. We never had to ask her for refills or flag her down for the check. She rocks. The service is great. The food is just okay. It wasn't terrible, and I could eat it again if I weren't paying so much for it. The meat was similar to Wendy's, and without the toppings, it lacked flavor. The bottomless fries were okay, but the Campfire sauce makes them awesome. Tangy, creamy, and yummy. All things considered, I'd probably come back to Red Robin again, but I won't rush. I've had better burgers elsewhere.
(3)
Tenzin D.
Yummy burgers, delicious onion rings, awesome shakes. Love this place. I especially loved my waiter, so friendly with great attentive service. (: young Hispanic fellow whose name started with an "F"? I'm not sure but he's awesome. TIp him well guys. Place is usually crowded though..
(5)
Alex L.
Red Robin is the only chain sit-down restaurant I still go to. Burgers were delicious, as were the garlic parm fries and the onion rings. If you're like me you'll leave in a content, half-conscious stupor and won't feel too bad about it.
(4)
Ashley E.
I went to red robin on my lunch break with a friend. We did not have much time but we found parking at the mall and went inside. Once we walked in we noticed that there was nobody at the door to great us or to seat us. So we looked around for some menus and sat ourselves. After noticing the manager behind the bar o thought he would tell someone we just sat ourselves. We sat down at our own table and then sat there for another 10 minutes while servers walked past over and over and yet nobody bothered to stop by and see if we needed anything. Anyway, I have never been here and I will never be back. This restaurant has terrible service and I never even tried the food.
(1)
Lauren R.
Food is great and fast! I had the server ask if we wanted more fries. I love the tower rings. Even though it is at the mall, I never felt it being that way. Service from waiter I think Oscar was great. He was new at the time I ate like 4 months ago and he did amazing job. Also mentioned he was grateful to be working so he was super humble. Keep it up!
(4)
Dwayne J.
One of the best place to eat Veggie Burger with unlikited fries. This place is always packed. Don't forget to try Blumoon-Shake.
(5)
Erick P.
Decent burger Decent service Decent fries Decent everything Decent review, What else can I say?
(3)
Pari P.
Red Robin, yum. It's the family friendly place where you can get an all-american burger and endless fries. Yes, there are certainly other burger champions in Chicago but the great thing that I love about Red Robin is that there are no rules or stipulations. It's simply quality food with great service. You also won't find any French cheeses with odd pronunciations here. The burgers here have the right bun to meat ratio unlike other places where the burger comes out like the shape of the roman numeral one. For me, the Blue Ribbon Burger continues to be my favorite - blue cheese, steak sauce, and fried onion straws. It's the perfect combination of strong flavors and textures. For this non-hipster and fellow suburbian, Red Robin is my place for burgers.
(5)
Ed R.
I went with my wife and 2 kids. The food was good, but the service was absolutely outstanding. My daughter did not like her meal and the server went out of his way to get her something else free of charge. The great service was not just from our waiter, another guy that I'd guess was the manager also was checking on us after he found out about my daughter's meal and was super friendly and helpful. I could go on and on, but all I have to say is WOW.
(4)
Valerie W.
yuuuummmmm. Isn't that how all Red Robin reviews should start? I feel like every time I say or hear someone say "Reeeeed Robin" I have to respond with "yummmmm." My mom and I went to Red Robin last week after spending too much time at the mall where she got to buy a lot of cute things and I was broke-as-a-joke and couldn't buy anything. Anyway, after her spree we were both pretty hungry and didn't want to risk waiting for a table at Cheesecake Factory. I hadn't been to a Red Robin in years. The burger section of the menu was significantly smaller than I remember, but the other items (fish & chicken sandwiches, entrees) seemed to have grown. The burger was as I remembered it (I had the one with bleu cheese, chipotle bbq, and onion strings) and my mom tasted a new menu item, the cajun salmon sandwich. Overall, everything was good. We had to wait for refills, ketchup, and extra sauces a bit longer than I would have liked, but not a bad experience.
(3)
Scott H.
Janet the bartender is awesome very friendly very helpful with knowing the menu and is very talkative the food is great along with the staff very clean bathrooms always look tip top shape I love this place I always recommend it
(5)
Wildy P.
Honest review. Do not go to this place. The people that works here are literally dumb and stupid. Especially, the managers. So, my wife and I and my new born decided to go out and try out this joint. Right when we got to the door. There was a crowd of people lined up, already. It was 2 lines. No sign what so whoever that says line up to the left to get sitted and line up to the right to be sitted. No structure what so ever. So we waited about 30mins just to get at the door. And the female at the door said to me, you have to line up to the left so you get sitted. I'm like huh? I didn't wna argue with the host. so we went ahead and line up to the left. We waited another 20 mins just for them to take my phone number down. to get a text on my phone to be sitted. We line up to the right of the door. At this point , I'm already frustrated. So, after another 15mins of waiting. We finally got a text. Saying our table is ready. When we got the door to finally get sitted. The same exact person that took down my phone number. Told me I can't take my stroller inside. This idiot couldve just told me that when I was waiting in line for 45 mins. And cudve went some where else. I ask politely if I could talk to the manager. Manager comes out all flustered. So, after telling the manager my whole dilemma. This freaking idiot tells me "you, do know this is our busiest time of the year " . I told him, I don't give a rats asss. Holiday or not. You guys got to have some sort of a structure or signs that says line up to the left to be sitted and line up to the right to get sitted. Or a sign the indicates that you can't have strollers. The manager didn't NOT even apologize to my family. He just hurried back in the restaurant. What a complete waste of time.
(1)
Nikki S.
I was here with a small group for lunch on a Friday. The restaurant was full of customers and they did an excellent job taking care of us. Our food came out as ordered and up to Red Robin's standards. The only complaint I have is it was a tight squeeze to get to some tables as they try to get as many patrons in as possible.
(4)
Jen P.
Whenever I go shopping here, I tend to stop at red robin to eat. I usually order a burger and fries because each time I go there I really can't resist, and they have that "bottomless" fries deal as well. Their shakes are really good, and their portions are really big too.
(4)
Bobi L.
Always good. Service time is expected dieing the weekend. It always seems busy at Woodfield mall.
(4)
Sarah S.
I went on Monday with my lunch crew for my birthday lunch and it was great. they sent me a coupon for a free burger and you can't really go wrong with a free $10 burger endless fries. What is it with this Red Robin having a bunch of hot female waitresses? Super weird! I digress... Our waitress was great. Brought me balloons for my birthday because I'm a big winner and they all came out and sang me Happy Bday plus gave me a free sundae. I was so stuffed that I gave it to my coworker but still, a great choice for a bday lunch because of all the goodies! I ordered the Mint Brownie shake and in all truth it was so filling I couldn't even touch my burger and fries. The shake was fabulous! How can it go wrong with mint chocolate chip ice cream and chunks of brownie inside? Honestly, I don't think it's possible. I had the leftover burger and fries for dinner tonight. They have some great honey mustard...it's a bit different then other places but man it's good. Their fries are always just okay but in house they are all you can eat which is nice & fun. The Royal Red Robin burger was awesome, even a couple days later. I loved the egg on it and of course gotta love the bacon. A great burger! I keep coming back to Red Robin with the lunch crew and someone keep getting seated at the same table. We love it!
(4)
Matt M.
I'm baffled by the good reviews. This place is mediocre on its best day. The food is subpar and reeks of defrosted flavoring. It exactly the type of restaurant you expect the movie "Waiting" to be based off of... The burgers here are a 3.5/10. The fries are a 2.25/10. The services isnt horrible, but that doesnt make up for not-any-good food.
(2)
Tortuga M.
We went to RR to get a quick bite to eat. The hosts greeted us with a smile and quickly seated us at a nice table in the middle of the restaurant. It wasn't too busy and to me, it seemed as if she really understood that this table was exactly where she should place a small family (3 adults + a 12 yr old). The hosted told us the waitress would be right there and within a few minutes, Ashley came and introduced herself. She had a smile on her face and was friendly welcoming. She asked if we had been to a RR before and for those of us who hadn't she made sure to sound especially gracious and welcoming. We ordered the onion rings as an appetizer and they were amazing. They were not greasy and the batter was flavored just right. I personally didn't use the ranch dressing or the bbq-mayo dipping sauces but the rest of my family loved them. Ashley was attentive and brought our drinks in a timely manner. She was even nice enough to deal with my sister-in-law who is picky about her choices. She had Ashley switch her drink from flavored tea to regular tea to sprite and Ashley never made a face or complained. Instead she was very accommodating and insisted that it was "no problem". I had the Tavern burger "cry baby" style. I too am picky about what I eat so I asked Ashley to have them make mine with just lettuce, onions and the pepper ketchup. My sister-in-law got a chicken salad and my brother got a chicken wrap. My nephew also ate a chicken burger. Everyone loved their meal, but I was absolutely blown away at how the burger was made exactly to my request. From the first bite, I knew we had made a great decision. The crunchy onions, sauteed onions and the pepper ketchup combined well to give it just the right amount of crunch and kick to the burger. I couldn't wait to get my second bite of the burger and when I did, it was like heaven. My family who had eaten at a RR before thought I was joking when I kept telling them how much I was enjoying the burger. I couldn't even talk sometimes as I kept eating and eating bite after bite. I just wanted to savor the flavors again and again. The endless steak fries were good but they could be a little less seasoned. The service at this RR was so great, I made it a point to talk to the manager (forgot his name, sorry) to let him know how impressed I was with the service and the quality of food. I didn't tell him that I noticed he held a meeting with his staff, but now that I think about it; that is probably why they have great service. Kudos to this RR and to the leadership team and staff. I would highly recommend this Red Robin and I would definitely come back again and again. Now, I can't wait to try the RR near my home in California. I hope they impress me too!
(5)
Mikey M.
So I'm on vacation and my parents drag me to Red Robbin, of all places, I do not want a simple hamburger on my vacation, so I'm naturally unhappy, having to wait 20 mins for a table, for again, something I can get locally. But we're sat at a table and we're greeted by the most friendly waiter. That's what really sells me on this location, we got quick, fast service, by a guy who from what I can tell, really enjoys his job. He brought us extra fries, even though we didn't request it, so yes, it's just Red Robbin, but a location with great service!
(4)
Cheryl L.
Great family restaurant . Food is great & so is the service. We've been going there for years . Bottomless fries & refills on drinks make it worth it for the kids.
(5)
Elizabeth W.
Red Robin is a great place to take kids. Every time we come here, there are happy parents and their happy offspring putting away mouthfuls of food. Unlike some other Red Robin locations, though, the staff here seems to know how to organize high chairs and such to prevent a huge clog in the aisles. They even have birthday parties with balloons and other swag. I predict a lot of visits to this place in my future once my little one is big enough for a high chair herself. The staff here will not give you the stink eye because your kid drops a piece of food--they expect that and understand that your child might also leave little ketchup fingerprints on the table. It's clearly so popular with families for a reason. The food isn't bad, either. For a burgers and fries kind of place, they have pretty good selection and a fair number of healthier offerings. I love that I can opt to "build a burger" and get a boca vegan patty or gardenburger vegetarian patty and my choice of toppings and bun. Or, diners can opt to omit the bun and enjoy their burger "protein style," wrapped in lettuce. For a small price increase, you can also get sweet potato fries here instead of regular french fries. I am always surprised by how good the sweet potato fries are here since so many places seem to screw them up somehow, usually either by not salting them at all or drowning them in brown sugar. They also offer more beer, shakes, and other beverages than you'd expect. One down side is that the service is pretty hit or miss. On some visits, I leave totally satisfied with the job our server did. Other times, we aren't offered a refill or more "bottomless" fries until we've finished eating and have been sitting there for a while--in other words, until it's too late. Sometimes things run smoothly, and we're in an out pretty fast, while other times we sit and wait for the check so long that we end up running late. Usually the servers are at least friendly and nice, but recently we had one who noticed my Cubs shirt and decided to rant at me about how much better the White Sox are while he had me captive. In addition to being rude and inappropriate, I was pregnant at the time and VERY HUNGRY. This guy was playing with fire--getting between a pregnant lady and her food is a dangerous game. He's lucky he didn't lose a hand. My husband was really annoyed that we had to wait for this guy to close his cakehole and give us our food, so he spoke with a manager about it, though we never heard back from the manager about whether he told the server to chill the hell out with that stuff. (Note to the server in question if you happen to read this--you might want to check out this video: FunnyOrDie.com/m/6q01 And for the record, Zambrano had a no-hitter two seasons ago.) In short, sometimes we have a four or even five star experience here, but other times, Red Robin falls far short. This is a great place to go if you are looking for a burger joint that can feed a carnivore, a vegetarian, and a vegan or a group of children of various ages. For date night, go elsewhere, unless you think having to tell off a server is romantic.
(3)
Nichole W.
The food here is always just ok. Frozen burger patties at a burger place? Come on, you can do better. The meat lacked flavor and seasoning majorly this time around. Nice server. Clueless hosts...asked us to leave our stroller outside with our baby sleeping in it.
(3)
Ethan C.
Red Robin's menu is basically an above average selection of burgers, sandwiches and wraps. As far as chain restaurants go, I would put it at the higher end in terms of quality. But the main reason I'm reviewing this location in Woodfield is to talk about how good the customer service is, along with the kid's meals. We've all heard that the teens and twentysomethings of today's generation are supposed to be pre-occupied with texting their friends on the Twitter and all that, but every single time I've taken my family to this location, no matter how busy and hectic this place is (and during the holiday's it's a madhouse) the hosts and servers at this location are always attentive, courteous and fast. Also, if you have to take your kid to a chain restaurant, especially in a place like Woodfield, you really can't find a better selection of kid's meals. There's lots of healthy options for little ones, and they are tasty enough that your kid will actually want to eat them. And you might actually want to finish what they don't. I mean, I don't vulture on my kids food at all, but you might want to. Really good customer service, the best kids meals around, and they have Coke Zero in the fountain, which always gets extra credit from me.
(4)
Nicole M.
We had come in late earlier this week right when they were closing actually and they still let us be seated. I know working in a restaurant they probably want to get out of there as quick as possible but our waiter was super friendly. Our food was the only thing in the kitchen so it was super fast. I got the banzai burger and it was pretty good. I feel like there was more flavor last time I went. You can't beat their delicious bottomless fries though! Will be back again :)
(4)
Bernice R.
SURPRISED! Red Robin, not too shabby. I ate my whole burger and my whole portion of fries. I honestly can't remember the last time I did that. I think I was able to conquer this feat because one, the meal was a good size AND two, I was freakin' hungry! At any rate, it was scrumptious and I enjoyed it. I had the guacamole and bacon burger. They loaded a ton of guac and a ton of crispy and thick bacon. Who ever thought of this combo is a genius. My burger was cooked to a nice medium and my fries were great. FYI: I suggest the seasoning salt on the table. Well, if you can get pass the exuberant amount of decorations and the occasional outburst of happy birthday singalongs, this is a solid place for burgers (and endless fries). I know I've been been pretty snobby with other burger places, but I'm stepping down my high horse and saying good job Red Robin, good job.
(4)
Mairee P.
Crazy good burgers.....what lured me in was the bottomless steak fries. LOVE steak fries.....their steak fries are very good. Delicious shakes....nice big burgers. I hate leaving a place hungry....you won't here.
(5)
Irene Z.
My kids always love it here and it's one of their first choices for restaurants, particularly the Schaumburg Woodfield location. Great value on the kids meals, entree, side and drink and a good variety in menu choices. I like the healthy options for the sides. My kids love veggies so the carrots (choice of raw or steamed) and the broccoli are a hit with them. For the adults - the variety in the burgers is fantastic. Our faves are the Royal Red Robin (egg on a burger is ingenious!), Mushroom, and Banzai Burger. Never had a burger that wasn't cooked perfectly. I get mine medium and it always has the perfect amount of pink. The onion rings are awesome it's a regular appetizer for us. And who doesn't love endless steak fries? We usually put a generous helping of the Red Robin seasoning on them, but they're good plain as well. We've been here often enough that I tell myself I have to try the other things on the menu (fish and chips, pastas, salads), but the burgers are so good that I have to stick with them...but one of these days I'll be able to write an update review on their other entrees! Definitely have to agree with the rave reviews on customer service at the Woodfield location. Each and every time we've been here, the service has been outstanding no matter what time it is, busy or not. Quick, friendly, and efficient service. The manager also almost always does rounds at each table to ensure that things are running smoothly. Food is served quickly and they really move tables without making you feel rushed. About half the time we've been here, there's been a line (crowds being in Woodfield), but they always give you an accurate sense of wait time...and get you in when they say they will. Easy to see why it's one of our favorite places. Red Robin...Yummmm : )
(4)
Jesse M.
Awesome food. I tried the BBQ chicken wrap and it had a lot of taste to it. Make sure to get the camp fire sauce for the fries. It's not spicy tastes like BBQ and chipotle mixed together. Hamburgers you can't go wrong on any one of those since they all taste really good.
(5)
John L.
We've been here a few times and always enjoyed ourselves. So many burgers to choose from but HELP, I'm stuck on their Bleu Ribbon burger. The service is good and it's a fun place to take your family after a day's shopping at Woodfield. IBB
(4)
Sludge R.
Four and a half stars is more like it. The food is good. The service is great. I mean, really great. The kids love it (think free balloon). And it is clean.
(5)
Osiris V.
RED ROBIN!! YUMMMM! Lol I specially love the commercial with Big Foot. I have always loved Red Robin but there isn't one close enough for me!! So when I was shop pins at Woodfield and saw it, I was ecstatic! I got the Red Robin Gourmet Cheeseburger. Boring I know but I just wanted a good burger!! It came with the bottomless fries, but I was too full to get more. Madre got the Burnin Love Burger; Jalapeños rings, salsa, pepper-jack cheese on a cayenne seasoned patty on a kaiser bun with Chipotle mayo. She said it tasted how it sounded, RICO!! Lol I need to try their milkshakes!
(4)
Jennifer C.
I had the Burnin' love burger which was awesome. My hubby had the chili burger which wasn't as good as mine, but was still pretty good. My hubby had some of the extra fries which he loved. We split a raspberry malt which was very good. Our server didn't have a ton of personality, but he was a very good and efficient server. We also used my free Birthday burger coupon which was hassle-free to use. I did have to call Red Robin's 1-800 number because they didn't email it to me at first, but using it was a breeze.
(4)
Jacob J.
The most fun dining experience for a kid. Bright colors everywhere, menu's, walls, decor. Free refills is a staple, free steak fry refills and refills on three types of juice or tea infused beverages. One drink which comes to mind, Minute maid lemonade with sliced strawberries, ice and grenadine. $3.99. Appetizers and meals are about $9+. Drinks $3.50+ They've got over 12 varieties of hamburger, a few of salmon, fish and chicken. Salads, fajitas and other junk. Friend and I both ordered drinks, buffalo wing appetizer, I got the Red Robin Royal (which is a 3 bacon cheeseburger with a fried egg on top) and a BBQ burger, total = $36. and some change. For a busy weekend, I was surprised how quickly they were able to bring out the food. This could be fun for young couples, families and people sheltered from the city. Looking at the tiny bar, I did think I could stop in for happy hour. But that was only because of the plethora of cute girls working the bar area. Cool option for mall food.
(3)
Jay L.
4 STARS, yes i gave RED ROBIN 4 stars....you may be thinking, JAY, what is wrong with you.... I am a sucker for excellent customer service and neat presentation when it comes to my food, and Schaumburg is where it is at..... The Royal Red Robin Burger with a fried egg on top is the bomb... But it is not a 4 star burger to be honest, more like a 3 star burger.... But the customer service and presentation of the burgers is excellent, and is a huge difference from other Red Robin locations....
(4)
Mary P.
Redddd Robin! Grubbbbb! I dunno about this place! The burger and fries meal I ordered tasted mediocre. I wouldn't go here if you want to impress someone! It's more of a lower-middle class family restaurant. Our server was nice!
(2)
Gino D.
Red Robin has a nice atmosphere and the staff is friendly for kids. We have been here several times. However, the last several visits have been a but disappointing. The portions for the kids meals get smaller and smaller. Don't get me wrong, smaller portion is a good thing but when you get 4 fries and more cheese than macaroni- something is not right. Other than that, still pleased
(3)
Betsy T.
Gluten Free buns for burgers and sandwiches. Woo hoo!
(3)
Greg T.
Your kid starts crying. Your grandma is lonely. Your boyfriend is hungover. You're estranged daughter just finished serving a 5-year stint at the local county cell. Where you gonna go? You're going to go to Red Robin. Let me tell you why. Their fries are endless. Trust me, they will keep bringing fries out to you. They're tasty too. Now, you're going to pay extra for cheese sauce or jalapenos, but let me tell you, these fries don't need no dressing up. Sprinkle some of that Red Robin special blend. I tell ya, those were the spices Columbus came to this great nation for. Now i've had some burgers in my time, but nothing beats the burgers at Red Robin. These are big, tender, juicy find pieces of freshly pattied meat. They've even got some salads, that will fill you're tender heart with holiday spirit. And let me tell ya. The service is top-rate. Good old boy, Chris, you'll see him chatting it up and delivering burgers, you might be moved to tip a little extra. Ya should. Go there now. What you waiting for.
(5)
Peter R.
I love hamburgers. I love eggs. I LOVE, LOVE, LOVE, BACON!!! The Royal Red Robin Burger is the epitome of burger excess. This is one of my absolute favorite burgers on the planet. The perfect combination of juicy ground beef, hickory smoked bacon, American cheese, and a fried egg, makes me tremble with joy. This is the only burger I've ever tried at Red Robin, and that's because it's the only one I ever want to eat. The meal wouldn't be complete without the bottomless steak fries. I order mine with parmesan cheese drizzled on top. I have also tried the chocolate milk shakes, and hot fudge sundaes on several occasions, and its always thick and creamy. The menu is quite extensive, with everything from appetizers, regular burgers, to chicken, fish, turkey, and garden burgers, desserts, and even a kids menu. I believe there are 13 gourmet burgers on the menu, and I'm sure all of them are good in their own right. The only burger for me is the Royal Red Robin. Maybe one day I will be bold enough to try another burger on the menu, but why mess with a good thing???
(4)
Akash M.
Nice place, service is okay. Blackened chicken burger is the bomb! My wife is vegetarian and she loves their garden burger. Go!
(4)
Fate O.
Been here more than five times this year b/c this is our children's favorite restaurant... price is a bit pricey but my husband and I always grab our favorite: Red Robin Royal Burger. Same thing over and over and never get tired of it. Staff are always pleasant and patient with us. Thank you! Went there yesterday for daughters' birthday. They didn't give free burgers as promised on their advertisement (for birthday member) but maybe next time?
(5)
Review P.
Best burgers! I get the Royal burger (the one with the fried egg on it) almost every time and I compare every burger to that burger. The BBQ Whisky burger is amazing too. Awesome onion rings! The bottomless fries are great and I always ask for campfire sauce (mayo/bbq mix) to dunk the fries in....soooo good! Must try!
(5)
Ren S.
They lost my order and didn't tell me so I waited about 30 minutes... They were trying to figure out what I ordered so what they served me was incorrect.. I probably wouldn't come here again because everything cost so much.
(3)
Zack G.
I thought the onion rings were yummy but everything else was just okay. I ordered the California Chicken Burger and I thought that the chicken was really dry and nothing else on the burger stood out, but I did like that I was able to change out the mayo for honey mustard without any issues/extra$$. The fries were just okay but tasted better with their seasoning. The service was fine but nothing special.
(3)
Bob R.
Ate here last night. They certainly have a great selection of burgers but have some surprising additions like clam strips. The steak fries that come with their burgers are all you can eat. Overall the food is just okay - I've had better burgers for less money elsewhere. The place itself is very colorful and eclectic and very loud - great for kids. However, the service was outstanding.
(3)
Joe B.
Red Robin.... YUM!!! I can see why they use that slogan! The Guacamole Bacon and Red Robin burgers are great! The unlimited fries will just be too much after a while :( So looking for a rockin' burger and some tasty fries.. this place is for you. Its a good place to get a big burger with alot of flavor... The service has also been pretty groovy both times I've been there....
(4)
April P.
Great variety of burgers and other entrees. Home style fries are all you can eat....love them drizzled with some Heinz Malt vinegar. Another favorite is their strawberry lemonade. Free refills of the sugary tart goodness. Burger joint that prides its workers on customer service. Mayra was our server and she wins server of the year award by far. Everytime we needed something, it was like she read my mind and was already bringing it to the table...."We need napkins"...here came our "genie"...... "gosh, I wish I had a refill." Here comes Mayra with 2 glasses filled to the rim. The best part is that she seemed like she enjoyed her job, and wasn't just "working for a tip" and being that fake surgary nice that screams, "pay me more than 15%". Such a nice change of pace. Parking ample in the evenings.
(5)
Cori S.
Loved my burger! Loved the bottomless fries Loved my refillable iced tea Loved my daughters birthday coupon! I LOVE RR!!!
(5)
Insun M.
Felt like a salad at the cheesecake factory but the wait was 45 minutes on a wednesday...so we decided to get burgers and unlimited fries at Red Robin..it makes complete sense. Burgers were really good, I tried the new burger with fried jalepenos and the guacamole burger. I preferred the jalepeno burger because I thought it had a lot of kick and flavor to it. The guacamole burger seemed kind of bland to me...needed much better guacamole. Good, cheap, quick, unlimited drinks and fries.
(4)
Kamila T.
The good: Unlimited refills on drinks and steak fries. The average: Their chicken wrap was just OK. The sauce was not spread evenly and there was way to much cheese. The bad: When walking in from the mall you actually walk right into the dining area - there is no entry "buffer" zone.
(3)
DeeDee L.
On the way back from Wisconsin, & trying it for the first time. Fun atmosphere, good service, and some really awesome burgers. waitress came and took away half a burger tho, which we had wanted wrapped. when it was mentioned she returned with another whole order! Nice save: ) Guinness on tap, a wacky onion ring tower and a good spinach/artichoke dip served with a variety of things for dipping - celery, thin nachos and a very good garlicky flat bread. I'd have finished my burger, but I was driving and didn't want to risk the food coma.
(4)
Amanda C.
One of our four regular restaurant stops when my husband and I visit Woodfield Mall. While I am not a big on red meat burgers, Red Robin has something to offer for everyone. I usually get the Whiskey River BBQ Chicken sandwich, and the hubby opts for something different every time. Yesterday, he went for the blackened salmon burger, and had nothing but praise for the quality of the food. The service is exceptional, and merits an above-standard tip. While I can never manage to finish more than one order of the steak fries, he usually gets through two in addition to chowing down his burger before I can even get through half of mine. While I wish I could make room for the onion rings and delicious-looking desserts, the sandwiches and fries are all I can stomach for our usual lunchtime visit when we're in town.
(5)
Linda N.
Average burger. I had bigger expectations from all the hype. For what I got and what I paid, I'd much rather go to a neighborhood spot for burgers (namely, Sugar Bowl). Catty, unprofessional servers. I'd consider this as a last resort
(2)
Pari S.
I love this place...They have really good burgers here... and lots to choose from. My favorite is the Royal Red Robin Burger... juicy.. perfect size..(huge) and the egg in the middle... just completes this burger. On top of that, I would bring my hubby here... and he loves steak fries. Yes, they have unlimited steak fries... and he can eat them by the baskets. =P Everytime I've been here, it is always packed with people. Lot's of kids.. so if you want to bring them here.. its a great place for that. I always notice balloons too... jus had to mention that. But the staffs are great here.. very friendly. I have no complaint here. The price is good... not overly expensive, or cheap either. But you are paying average $6 to $9 bucks for a burger with fries meal. Oh, one last thing... must try the shakes here too. Its YUM!!!
(4)
Shawn D.
Went here in the middle of the afternoon in the middle of the week. I was seated quickly, but the waitress took her time getting to my table. The food was good and was cooked how I wanted it. Giving it four stars because the waitress did step up and made sure I always had a full drink.
(4)
Alex R.
I got a Red Robin Cheeseburger. It was retry good and I liked that it came with "bottomless" steak fries even through I didn't eat that many.
(4)
Goldie B.
The waitress was very sweet, friendly and efficient. The wood was plentiful and quite good, but your assistant manager, Elizabeth is the best!! She opened the door for us as we were about to leave the restaurant......personality plus!! We will be back!!
(5)
Frank A.
This place has really good burgers. I love having unlimited steak fries with every burger and always feel like I've had a manly man's meal after leaving. LOL. My favorites include the Teriyaki Burger, the Royal Red Robin Burger. UGH. That is a heart attack of a burger, but that's what I call an awesome burger though! Anything with egg and bacon in it is alright in my book! I also like the shroom burger when I feel like having a shroom fix. =o) The only time I had a bad experience, and it's by no fault of the restaurant, is when my filling fell out while eating a steak fry! LOL. It just brings back great memories of me picking out the filling and proceeding to finish my burger chewing only on one side. My burger was that good! They have good french onion soup and other sandwiches, but obviously, the star of the show is the burgers here...
(4)
Chris M.
The A1 Peppercorn Burger is one of the best burgers I've ever had. If I have one complaint it's that it's too big to finish!
(5)
Luke S.
Awesome burgers......you can drink in the mall.
(4)
Brent W.
Not a bad place for a burger that includes many interesting options for toppings and variations. The place is as everyone describes it, bright colorful with a crapload of kitch and chochkies adorning the walls and indeed the ceiling itself. Amidst all the clutter, it is a very clean space, which was great. I chose the Whiskey River BBQ Burger that included an excellent kicked up bbq sauce, crispy onion straws, cheddar cheese, lettuce, tomato and mayo. The combination of flavors was very, very tasty but the burger itself was just ok....for a place that "specializes" in burgers, i'd think they would be a bit thicker and juicier, and while it wasn't bad by any stretch, my expectations were just a bit high. The fries were a thicker cut steak fry but still had a nice crispy texture with an excellent dash of seasoning, solid 3/5. I ordered a Mai Thai to kick things off and it was very weak but overall tasted pretty good. With so many places to get a good burger, I can't say i'd go out of my way to eat here but wouldn't *not* go should the missus (who wanted to go there) or others chose it.
(3)
Marcia T.
Both times I've been here I have no complaints...I've had the burger with the blue-cheese and mmmm it's so yummy! A lil messy but I don't mind lol...fries are yummy too...big portions...resonable prices...well both times I didn't have to pay lol...but I don't think it's that pricey...oh and good service =) will come again
(4)
Chris D.
I love Red Robin. I dont like to frequent chain restaurants but I can tell you that this is the place to go for a great burger. They have a ton of choices, fun atmosphere, and endless fries. I have been to three across the country and it is always they same. good food, good experience.
(4)
Karina G.
I live in a city where there is no Red Robin. And yet for some reason there are always commericals for them. This is definitely an example of good advertising because the moment I figured out that my sister lives close by to a Red Robin, I said we had to go! Our waitress was ok. She could have used better attentitve skills. The burgers were just as ok. Nothing out of this world. But what I fell in love with was the garlic fries! If you are a garlic lover like I am then you need to try them! They are soo good! In the end, I would come back just for the fries & maybe to give you guys a second try.
(3)
Emily C.
Yeah, it's in Woodfield, which means this place is pretty impossible to get into on a weekend for lunch. Nonetheless, the shakes are good, the service is quick, the place is clean and bright, and the food... ...well, if there was a "Whiskey River Chicken Sandwich Eaters Anonymous", I'd be a member. Or, more likely, I'd be avoiding membership, because those sandwiches are an addiction I just don't want to cure, baby!
(5)
Justin G.
Extensive menu of burgers, with a few other items thrown in. Unlimited steak fries. If I have to say more before you give it a try, you officially suck.
(5)
Samra M.
Unlimited FRIES!!! MMMM yum yum yum! It's busy but always a kids favorite place to eat. They have good service that always checks up on you. Ask for campfire sauce with your fries yum!
(4)
Amanda S.
I thought the atmosphere was fun but got really sick after eating here. I love burgers, but once was enough and unfortunately I just can't get up the nerve to go back...too afraid!
(1)
Lindsay K.
I'm from Orlando where they play commercials for Red Robin but don't have any restaurants. Red Robin was pretty good. I had a blue cheese burger, but it wasn't one that was so good that I'm dying to go back (the way I feel about Five Guys). The service at this location was a little slow, but I think it was just our particular server. Definitely try out the strawberry lemonade--it was really good and there are unlimited refills on their specialty drinks.
(3)
Lori W.
TASTELESS!!! After the movies, my husband and I decided to give RR a try. We have seen all the tv ads, and live in the city, so this would probably be the only time we'd have an opportunity to visit a RR. Maybe because we got there 1/2 hour before closing, but each of our burgers were pretty much tasteless....my husband ordered the "Burnin Love" buger, which one woul think would have TONS of flavor, and I got the BB burger. We would have been better off going to Burger King, just down the street! For spending $25 on burgers and drinks, not to mention the cold french fries, we will NOT B BACK!!!
(1)
Theresa M.
Went to Woodfield Mall on a Thursday. We were hungry and upon looking at the "map" of the place and deciding where to eat, I was surprised to see they had a Red Robin. The rest of my family had been to a more local one, without me, some time ago, so I was ready to try what they were talking about. First off, I really like that this type of restaurant is IN the mall. Not to often you will find a burger joint. Usually only pizza or chinese restaurants or usual mall food court fair. Place was not crowded at all, and we were seated right away. They easily accommodated our fairly large party (2 adults,2 teens, 2 young girls and a baby in a high chair.) We had a stroller too, and they sat us at a seat that accommodated what really just turned into a rolling carrier for all our bags :) There is a sign posted outside the establishment that says that they only have a certain amount of tables to accommodate strollers..and they if they are all taken, they don't allow strollers in the restaurant. I can see how this might be an issue, because it is a little tight here and there, and I really could only see a few tables that would accommodate a stroller. Okay.. the most important part...the FOOD. Kids Menu's first. Cheese pizza, ckn sticks, and pasta....all good according to the kids and generous sizes....moderatly priced. I like the multiple side options like mandarin oranges, side salad (which is really nice), etc. Adult food. We all just basically got the Deluxe cheeseburger. Nicely put together and I like how they serve it -coming out of parchment paper. HOWEVER, maybe it was all the hype or this "type" of restaurant that would have led me to believe they served some awesome burger or something. It was good...don't get me wrong, but not SPECTACULAR. I've had lots better. My friend ordered the "skinny" version which was nice because it was a bit smaller and they take off $1 from the menu price. Fries are unlimited, and actually REALLY good. They are thicker cut, seasoned fries that were cooked to perfection. I really enjoyed them! I think I will try the BBQ burger that everyone always talks about, maybe I missed their "signature" sandwich! DRINKS....well for a burger joint (well they do have pasta, and wraps and other sandwiches, but to me it just "looks" like a burger joint) I really like that they serve beer and drinks and stuff. I didn't get any...BUT they have fun non alcoholic drinks. Kids like the speckled lemonaide or something like that. It was good...but not as good as MY pomegranate blueberry limeaide with sprite (or whatever it was called). Kids were instantly jealous after tasting mine. Good thing it is free refills on all drinks including the fun ones. I liked that. Over all a good place, good service, I wouldn't say that anything was outstanding, but I really liked the place and the food in general. I would go again and probably pick this place over numerous other restaurants in the area.
(4)
Kelly W.
I went to Red Robin for the first time with one of my good friends. I had a burger with french onions, fries and a vanilla milkshake. There was a hair in my milkshake, so they gave me another one free of charge. The burger was big, juicy and tasty. The fries were good as well. I want to go back and try other items on the menu. It was a good experience overall.
(4)
Isabella W.
I love Red Robin -- it's a must-visit if you're ever in Schaumburg. Don't even think of getting anything but the burgers, stacked onion rings, and bottomles strawberry lemonade. My fav burger is the one with the egg and bacon in it -- so delicious. I hate to say it, but I can't wait to go back to Schaumburg!
(5)
Cee. D.
1 star this time, but I forgive you Red Robin (RR)....I'LL BE BACK! re: 7/5/10 carry out from RR (Schaumburg); my #2 experience.....word to the wise, CHECK YOUR ORDER BEFORE LEAVING THE RESTAURANT and walking through a crowded parking lot in 90+ degree heat! My burger/fries were a big disappointment, esp. after my #1 eat in experience was YUMMM. My burger was not well done and was slaughtered in mayo when I requested and was told that the burgers come plain, with no sauce. In my opinion, my fries were the step-fries that would not be served to the customers eating in, so I was given them, sight unseen, to go. P.S. RR gift card is in the mail! THANK YOU RR!
(1)
Laura E.
I have not had many items from the menu yet. The Garlic Fries are AWESOME! If you get nothing else and are a garlic lover, you HAVE to get these. Last time I just got these as a snack and asked for extra garlic-OMG YUM!!!
(4)
Kerri M.
Good food and good service. We didn't wait to get in and were quickly attended to.
(4)
Bridgette K.
After a long day walking around the mall for hours we stopped off in to see what this place was about. There isn't a lot of restaurants to chose from inside the mall so we figured what the heck. It looked like a seen from a movie. We ordered the onion rings and they were just OK they had some hard pieces of onion and very bland. I ordered the BBQ burger and it was actually pretty good. My guest wasn't very happy as to what she had ordered and it too was some fancy burger (special burger on the menu) The service though not so much. It took her literally one hour to finally bring us our bill. We must have asked for her about 10x and no one seemed to know where she was at. We were trying to beat traffic cause it was a week day to head back to the city and no that didn't happen. I'd give it a try again cause my burger was OK but hopefully next time I won't have a problem with service.
(3)
Sara G.
Great burger place. I've been to 2 different locations for this chain and both times I had a great burger and great service. I totaly recommend it to anyone looking for a delicious burger.
(4)
Tegan F.
This place is great to grab a bite to eat. I am a huge fan of the speckled lemonade. The service is always top notch, the servers are very attentive and polite. I took my boyfriend there for the 1st time at the beginning of the year and he cant get enough. Its a great place for everyone. The prices are reasonable and the portions are huge. If you are in a rush you still are able to have lunch/dinner here without falling behind schedule.
(4)
jackie m.
I love red robin and am a constant at the new location at village crossing. So me and the girls came for a fun filled day at woodfield and lo and behold....a Red Robin plopped right before my eyes. The food is great, the prices are good, and best of all I always love the service we get. Our server last night as Daniel and he was excellent. He even graciously participated in our friendly wager. ( no he wasnt in on the wager) Us ladies decided to try and guess his name and age (we were all wrong btw) Overall... will we go back??? Hellz yeah.lol
(5)
Marina E.
I haven't eaten at Red Robin in almost 6 years since there isn't one where I currently live. When I ordered my old favorite, the turkey crossaint avocado and bacon sandwich....well it didn't fail to deliver. The sandwich just about slapped me in the face. It was that good. I love Red Robin, the prices are reasonable and the service was extremely friendly.
(4)
Dave P.
The service is good at this location, even when its busy. They have a large variety of burgers. I'd say stick to a burger or wrap when you come here for the first time. The dinner entrees arent so great. And strawberry lemonade is why i come here!
(4)
Yvette C.
The fries & the drinks are awesome. They even have a couple non-meat meals for us veg. Love it!
(4)
Tim Y.
Typical Red Robin food. Nothing too terribly exciting, but decent given the mall alternatives. Very attentive staff. I was there when a ceiling pipe burst and caused water to come streaming in (and down) the restaurant. I felt they should have evacuated long before the television set and entire bar area turned into our very own Niagara Falls. That said, they cleared folks out without taking any payment and apologized quite a bit for something clearly well out of their control. Flooding, and the overwhelmingly ridiculous response by Schaumburg's Finest (I kid you not, the "DISASTER SERVICES" van was there within 10 minutes...) made for a memorable lunch.
(4)
Renato P.
Let's start things by identifying this place as a mall , chain restaurant. Not the place to take a date , but perfectly qualified to fill my son and I on a weekend lunch.First things first , this place is always busy , if you have a party more than 2 , be prepared to wait. The service is iffy , I don't think they get many professional waiters/waitresses there. My son gives a huge endorsement for the Banzai burger , topped with cheese , terriyaki, and pineapple, I think it's pretty good. The bacon cheeseburger is really good , the onion rings are huge and good. There is also a cheeseburger with fried onion strings and bbq sauce on it which is really good. The onion soup is good , especially for a burger joint. I have to say the bottomless fries are a major selling point , in that they are really good.
(4)
Tiffany T.
I've never eaten here, but I give it five stars for the secret bar in the back that is one of the only bars in Woodfield. Perfect place to tip back a few when you're supposed to be "shopping."
(5)
S to the izzo F.
Red Robin has a great burgers and Awesome Chicken sandwiches but better yet are the steak cut french fries with the Red Robin Seasoning. if its been one of those days and you just don't care anymore about what you're putting in that temple you all call your body or when you want to just splurge on calories. Hit Red Robin and get a thick milk shake to kick up your meals calorie count to like 3000 in one sitting. I love the food here but really can only eat it every once in a while. I use it as my reward food when I attain certain goals. Five star fast food! Great drink Menu too.... their Bloody Mary Rocks! it Rocks!
(5)
Jared L.
As usual, great food. However, the staff was fairly incompetent, forgetting that we needed to be seated. Once we were seating, it was the usual goodness.
(4)
Happiness L.
This is a great place for a burger. Yummy! They make it the way you want it and the service was great and attentive. Delicious shakes and smoothies too.
(5)
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Address :120J Woodfield Mall
Schaumburg, IL, 60173
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Drive-Thru : No Caters : No
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
Hamburgers are also categorized into two types in the United States. Fast food hamburger and individual hamburgers served at restaurants are two basic types of burgers served in the United States. The individual hamburgers served at restaurants are prepared using everything including lettuce, onion, tomato, and sliced pickles as well as melted cheese on the patty or crumbled on top. American restaurants also serve veggie burgers for those who don't relish meat. Cheeseburgers are also hot favorite in the United States.
McDonalds is the most popular fast food burger restaurant serving different types of burgers in the United States. On the other hand, there are several restaurants such as Burger King are famous for serving the best hamburgers in the United States. Most burger restaurants in the United States often serve hamburgers with French fries and other condiments. If you have a liking for burgers in the United States, then you won't be disappointed. You can easily find the best burger restaurants in your city on our Restaurants Listings directory. Check the reviews and ratings of the top burger restaurants and savor yourself with the best hamburger in the city.
Brian F.
The burgers are good here. The quality is consistent, from day to day and location to location. There's always new burgers popping up, and some of the old favorites come back too. This location is a zoo during the weekends. There's always a line out the door, so be prepared to wait. During the week, you'll have no problem, and if you work in the mall, you get a little discount. The bar is nice, with a TV playing local sporting events, and the bartenders have been consistently friendly and attentive. The only reason this place is not 5 stars is because they used to value mall employees business and promotion of their restaurant by giving extra fries to go, to share with our co-workers. While I do understand that there is a bottom line, I wish the management would understand that when we bring fries back to our stores, it encourages our co-workers to have lunch at RR. I'm still going to go there once in a while, and you should too.
(4)Sean A.
I have to say they have the wait system down, very easy and great communication. As for the services our server was very nice but it took almost 15 minutes for chips and salsa appetizer to arrive. We were also not given any silverware or napkins after the chips and salsa arrived. Our burger was cooked well and tasted good, although our server never even asked how we would like it cooked. I had eaten half of the burger before our server even came by to check on us. We asked for more of the bottomless sweet potato fried and were told it would be 4 minutes and it was over 10. The food was delicious but this three star rating is because of the worse than average service. We saw more people dealing with getting people to their seats then bussers and the servers seemed over taxed. Would like to see more bus and serve staff.
(3)Sara D.
WHOA! Never again! It was filthy and more than half of the tables hadn't been bussed in the hour plus we were there. There were buckets of dirty dishes sitting in multiple booths and on multiple tables. The hostess had a hard time finding us a clean place to sit. Took over 30 min for our really gross and cold food. The man who appeared to be the manager looked like he hated his life. We got our check before my son got his silverware... WILL NOT BE RETURNING.
(1)Sandra Y.
Worst service ever. We were basically avoided the whole time we were there. Our server kept saying they were busy, but had time to go to every other table, except ours. I'm not sure what we could have done wrong?? The only time he was attentive was when he was giving us the check & picking it up.... We didn't even have to ask for that. If you're gonna have bottomless items on the menu, it shouldn't take half an hour to get a new one. My cousin got the broccoli & the first time it was steamed nicely. The second time, not so much. The server said they boil it really quick, but they were dry and raw. They seemed to have been microwaved for a few seconds. Yet, they took forever to come out. I don't understand. Also, I wanted garlic parmesan fries, thinking they'd be fresh crushed garlic & parmesan tossed with the fries... but nope, they use garlic powder! What a disappointment! Do not order this, ever! Other than that, the appetizers and burgers were good. We got the cheese sticks, tower of onion rings, and fried zucchini. Burgers we got were sautéed shroom and the big pig out. I appreciated that the apps came out super fresh. That's really the only thing keeping me from giving one star. You can get a good burger anywhere else, but these were still pretty decent. It seems like a hit or miss whenever I come here. Sometimes I like the burgers, sometimes I don't. I've noticed the service at this location sucks more than the other Red Robin locations I've been at. I wonder why?
(2)Jason M.
Yum! If you're a burger connoisseur, come. It's a children's environment though. So be prepared. Otherwise, good burgers. Endless fries, regular or seasoned. Would recommend.
(4)Jasmine L.
Overall OK, about average compared to other burger places. The wait is a little bit long but I don't blame them, lunch hour is busy. The only thing I dont like is the chicken breast I ordered is burned.
(3)Danielle S.
I've been to a few Red Robins in my lifetime, and they have all been consistent. This one was no different. Their service is always good, the burgers are pretty tasty (really good for a chain), and the bottomless fries are a nice perk! The Banzai burger is my go-to favorite. I like the sweet/salty combo. It's a good spot to go to if you are at/around the mall and just want a good burger.
(4)Alan P.
Great burgers and the staff was very friendly, well-informed about their menu. Plus the burgers are great.
(5)Clyde M.
I have been to numerous locations that have good service and food. This has never been the case at this location. I started asking for my burger rare to that it might come medium, but it is always well done. They don't know how to cook burgers here. The service is always terrible. This past weekend was my last trip to this location!
(1)Jennifer P.
My boo and I stopped in this past Friday night for some dinner before a comedy show. Needless to say I was worried about the time (we sat down an hour til the show started!), but service was fast. I wish I got the name of our server - he was fun, but really speedy and continued to check in on us without hovering. He also gave us directions to the Improv, which ended up being super helpful! I got the Garden (veggie) Burger, and my better half got the Bleu Ribbon Burger. He said his was good. My patty was really disappointing since it was undercooked - it was very pale and mushy when it should have a good crispiness or sear on it. Next time I'll try the cod. I wish they offered non-fried fish options! You can't get your bottomless fries BEFORE your burger comes out, but they oblige afterwards. There's a $1.50 upcharge for sweet potato fries, but they're yummy! Our speedy server got us hot fry refills very quickly - both kinds, thankyouverymuch. I'm still surprised we had time to eat our burgers AND indulge in 2x bottomless fry orders within the hour AND we were on time for the show. Oh, and the directions our server gave us prevented me from flipping my ish (since being late = anxiety). Score. We'll be back.
(4)Larissa D.
We went here for lunch last Friday. We were seated promptly. The atmosphere is a bit crowded as this location is a bit smaller than the others I've been to. Food: I got the famous Red Robbin Burger with fries. The burger was fine, nothing special, but at least it was real beef! My bf had a piece of metal in his fish batter, however the manager took care of this issue and didn't charge him for his meal. If your looking for a burger or finger foods, this will satisfy the tastebuds.
(3)Howard L.
Nice mall location and good burgers. $8.99 for a nice cheeseburger and bottomless fries - that's a decent burger deal. They also have a nice beer selection and I had a 22 oz Revolution Anti-Hero IPA for $5.99 - also a good value offering!
(4)Stefanie B.
I've always loved Red Robin. The Royal Red Robin Burger was always a simple classic and my favorite until my most recent visit where I saw pictures of their new angus burgers! Oh Red Robin you got fancy huh?! The D.G.B. angus burger with roasted garlic aioli, roasted tomatoes & arugula with citrus olive oil on a ciabatta roll. Oh and I added a fried egg...cuz, well you know! Don't forget to make your bottomless fries garlic parmesan! Dannng that was one Damn Great Burger :) I'm sad tho that you guys took off your nacho mexican pizza appetizer off the menu though and your strawberry lemonade is awesome but I'd suggest blending the strawberries into instead of slices because it always clogs the straw!!
(4)Zaib N.
Today for lunch I picked up the fish and chips. The only thing about my meal was the tarter sauce. The fries were ok but the fish was super bland.
(1)Al B.
Don't tell them the order is incorrect they'll come back and argue and tell you that you're wrong. As if I don't know what I ordered
(1)Arlene G.
my little niece loves this place cuz she likes gettin a balloon so we went here after her dance recital this past weekend. i ordered the cheeseburger with the egg on it with sweet potato fries. i LOVE those damn fries & wish i had some NOW as im writing this cuz im so hungry! anyway, we had burgers, chicken wraps, salads & mac n cheese kid meal. evrybody liked their food & our waitress was really nice to my niece so i appreciate that!
(5)Kevin L.
Stopped in with the family today. Burgers were delicious. Loved the sweet potato fries. Our server Ryan was amazing! She was friendly, always smiled and really on the ball! Made the meal even better.
(5)Joseph R.
I couln't give a five star because the store,hostess, and foods are not that great, tho its a good place to be when ur tired/done shopping and wanted to grab something(burger) to eat.
(4)Foodie S.
I like the interior of this place. It's so American !!! You feel like you suddenly travelled to some other place the minute you step in here from the mall.. Their grilled chicken tastes good. My favorite is their "Ginger Bread Smoothie" available only in holiday season.. I give 5 stars for their service..
(4)Heidi L.
I said the dreaded 5 words after a meal here, "Should have gone to Portillo's". If you just want a basic (cheese)burger and fries, which I did, then you should head to Portillo's. If you want something more fancy then go to Red Robin. I'm not a fan of the "endless fries" here. You get a very small portion at first, and unless you really TRY to inhale the fries first, you probably won't get or need a second portion before you're finished or need a box for your burger. Of course this was me, and I felt like I did not get my money's worth. The fries are also a little too fat and mashy (?) in the middle for my tastes. I like thinner fries that aren't as soft. Service here was great. Overall, I'd give a 3.5 stars if that was an option.
(3)Nina S.
Seated quickly, it was very busy but clean and comfortable. I got the southwestern chicken salad and my boyfriend got the brushetta chicken both were amazing! Very nice and respectful waitor. Very pleased :)
(5)Michelle F.
Hmmmm, the service was good, but what is with the spaciness?! My daughter had a softball game nearby, and afterward, she wanted to go to Red Robin to celebrate her birthday. We would have had 16 people, so we called to see if we could do a "call ahead" situation for a few hours from then. "No problem", the woman said. She took down our name, and our group size. We called back TWICE MORE to tell them of the changing group size. We were assured with a "NO PROBLEM" every time. We get there....they'd never heard of us. So it took about 30 minutes to get a table. Really...?
(3)Julie Y.
Only been here once or twice but Red Robin has great burgers and bottomless fries! I usually get the build your own so I can add everything on it but my experience has always been good! My friends really like the lemonade/ ice tea here. BTW the service is great, i feel like the servers really go out of their way to be friendly.
(4)Rosa J.
I have to be fair to Red Robin as I'm writing this review. As a food fanatic from the "actual" city of Chicago, there are a plenty of burger joints that can surpass the taste and quality of Red Robin. However, I'm still a semi-regular to Red Robin because of the perks they have with their loyalty program. To be honest, there are a number of items that I recommend: A1 peppercorn and blue cheese burgers. let's talk depth about the loyalty program. Every burger you order, it's one (1) point accumulated. Every 10th burger is free and you can get a free burger on the month of your birthday. Occasionally, they will load coupons onto your loyalty card and it entices me to pay a visit to the restaurant. The service is always decent as my husband and I are, for the most part, self-sufficient as customers. Tonight I ordered the Loyal Red Robin burger. The only I didn't' like as much was the bun. It was too soft to hold up the ingredients in between. Overall, Red Robin is a good place to dine and to earn perks, yet I am not super crazy about it.
(3)Jeff K.
My daughter loves Red Robin because it has the best chicken sticks and brownies. My son says it's his fourth best cheeseburger. My oldest likes the decor at this Red Robin location. My wife appreciates the bottomless sweet potato fries. And I enjoy the convenience of the location being attached to Woodfield Mall.
(4)Ericka L.
Bottomless fries with campfire sauce please!! Oh and I always get their Ensenda Chicken Platter with the salsa ranch and I love it. You can opt for two chicken breasts or just one, depending on how piggish you feel.
(3)Mira V.
Had their Tower of Onion Rings which is always a win with plenty of camp fire sauce for dipping. A frozen raspberry Sauza margarita went well with it. I had the Ragin Cajun Chicken sandwich for my entree and it was hot. Straight up Louisiana Hot Sauce hot. The fiance's dinner...ahhh the Red Robin burger with an egg. Don't order a burger with an egg if you're not in a breakfast restaurant. He ordered it over easy it came out barely cooked. Sent it back it came back over hard...very hard. Our server Ashley whose waited on us before was very friendly and took the burger back once and had a manager come over the second time to take the burger off our bill. We didn't ask for that but they did a great job handling the situation. With the exception of the egg on the burger everything else was fresh, hot and delightful. Kudos the manager, we didn't get his name but he was a long haired guy and did a great job making everyone happy.
(4)Troy K.
The food is decent. My kids love this place which is nice. A little pricey but not terrible. Our waiter was not very intelligent.
(3)Kimsy S.
Meh. Not the worst, but certainly not the best. I dragged my boyfriend here because I hadn't been to a Red Robin in a while, and I don't remember what all the fuss what about. After coming here, I still don't. We came on a very busy Sunday afternoon, so we didn't expect lightning-fast service. But surprisingly, we got it. Our server, Shannon, was dead tired, but made sure that she took very good care of us. We never had to ask her for refills or flag her down for the check. She rocks. The service is great. The food is just okay. It wasn't terrible, and I could eat it again if I weren't paying so much for it. The meat was similar to Wendy's, and without the toppings, it lacked flavor. The bottomless fries were okay, but the Campfire sauce makes them awesome. Tangy, creamy, and yummy. All things considered, I'd probably come back to Red Robin again, but I won't rush. I've had better burgers elsewhere.
(3)Tenzin D.
Yummy burgers, delicious onion rings, awesome shakes. Love this place. I especially loved my waiter, so friendly with great attentive service. (: young Hispanic fellow whose name started with an "F"? I'm not sure but he's awesome. TIp him well guys. Place is usually crowded though..
(5)Alex L.
Red Robin is the only chain sit-down restaurant I still go to. Burgers were delicious, as were the garlic parm fries and the onion rings. If you're like me you'll leave in a content, half-conscious stupor and won't feel too bad about it.
(4)Ashley E.
I went to red robin on my lunch break with a friend. We did not have much time but we found parking at the mall and went inside. Once we walked in we noticed that there was nobody at the door to great us or to seat us. So we looked around for some menus and sat ourselves. After noticing the manager behind the bar o thought he would tell someone we just sat ourselves. We sat down at our own table and then sat there for another 10 minutes while servers walked past over and over and yet nobody bothered to stop by and see if we needed anything. Anyway, I have never been here and I will never be back. This restaurant has terrible service and I never even tried the food.
(1)Lauren R.
Food is great and fast! I had the server ask if we wanted more fries. I love the tower rings. Even though it is at the mall, I never felt it being that way. Service from waiter I think Oscar was great. He was new at the time I ate like 4 months ago and he did amazing job. Also mentioned he was grateful to be working so he was super humble. Keep it up!
(4)Dwayne J.
One of the best place to eat Veggie Burger with unlikited fries. This place is always packed. Don't forget to try Blumoon-Shake.
(5)Erick P.
Decent burger Decent service Decent fries Decent everything Decent review, What else can I say?
(3)Pari P.
Red Robin, yum. It's the family friendly place where you can get an all-american burger and endless fries. Yes, there are certainly other burger champions in Chicago but the great thing that I love about Red Robin is that there are no rules or stipulations. It's simply quality food with great service. You also won't find any French cheeses with odd pronunciations here. The burgers here have the right bun to meat ratio unlike other places where the burger comes out like the shape of the roman numeral one. For me, the Blue Ribbon Burger continues to be my favorite - blue cheese, steak sauce, and fried onion straws. It's the perfect combination of strong flavors and textures. For this non-hipster and fellow suburbian, Red Robin is my place for burgers.
(5)Ed R.
I went with my wife and 2 kids. The food was good, but the service was absolutely outstanding. My daughter did not like her meal and the server went out of his way to get her something else free of charge. The great service was not just from our waiter, another guy that I'd guess was the manager also was checking on us after he found out about my daughter's meal and was super friendly and helpful. I could go on and on, but all I have to say is WOW.
(4)Valerie W.
yuuuummmmm. Isn't that how all Red Robin reviews should start? I feel like every time I say or hear someone say "Reeeeed Robin" I have to respond with "yummmmm." My mom and I went to Red Robin last week after spending too much time at the mall where she got to buy a lot of cute things and I was broke-as-a-joke and couldn't buy anything. Anyway, after her spree we were both pretty hungry and didn't want to risk waiting for a table at Cheesecake Factory. I hadn't been to a Red Robin in years. The burger section of the menu was significantly smaller than I remember, but the other items (fish & chicken sandwiches, entrees) seemed to have grown. The burger was as I remembered it (I had the one with bleu cheese, chipotle bbq, and onion strings) and my mom tasted a new menu item, the cajun salmon sandwich. Overall, everything was good. We had to wait for refills, ketchup, and extra sauces a bit longer than I would have liked, but not a bad experience.
(3)Scott H.
Janet the bartender is awesome very friendly very helpful with knowing the menu and is very talkative the food is great along with the staff very clean bathrooms always look tip top shape I love this place I always recommend it
(5)Wildy P.
Honest review. Do not go to this place. The people that works here are literally dumb and stupid. Especially, the managers. So, my wife and I and my new born decided to go out and try out this joint. Right when we got to the door. There was a crowd of people lined up, already. It was 2 lines. No sign what so whoever that says line up to the left to get sitted and line up to the right to be sitted. No structure what so ever. So we waited about 30mins just to get at the door. And the female at the door said to me, you have to line up to the left so you get sitted. I'm like huh? I didn't wna argue with the host. so we went ahead and line up to the left. We waited another 20 mins just for them to take my phone number down. to get a text on my phone to be sitted. We line up to the right of the door. At this point , I'm already frustrated. So, after another 15mins of waiting. We finally got a text. Saying our table is ready. When we got the door to finally get sitted. The same exact person that took down my phone number. Told me I can't take my stroller inside. This idiot couldve just told me that when I was waiting in line for 45 mins. And cudve went some where else. I ask politely if I could talk to the manager. Manager comes out all flustered. So, after telling the manager my whole dilemma. This freaking idiot tells me "you, do know this is our busiest time of the year " . I told him, I don't give a rats asss. Holiday or not. You guys got to have some sort of a structure or signs that says line up to the left to be sitted and line up to the right to get sitted. Or a sign the indicates that you can't have strollers. The manager didn't NOT even apologize to my family. He just hurried back in the restaurant. What a complete waste of time.
(1)Nikki S.
I was here with a small group for lunch on a Friday. The restaurant was full of customers and they did an excellent job taking care of us. Our food came out as ordered and up to Red Robin's standards. The only complaint I have is it was a tight squeeze to get to some tables as they try to get as many patrons in as possible.
(4)Jen P.
Whenever I go shopping here, I tend to stop at red robin to eat. I usually order a burger and fries because each time I go there I really can't resist, and they have that "bottomless" fries deal as well. Their shakes are really good, and their portions are really big too.
(4)Bobi L.
Always good. Service time is expected dieing the weekend. It always seems busy at Woodfield mall.
(4)Sarah S.
I went on Monday with my lunch crew for my birthday lunch and it was great. they sent me a coupon for a free burger and you can't really go wrong with a free $10 burger endless fries. What is it with this Red Robin having a bunch of hot female waitresses? Super weird! I digress... Our waitress was great. Brought me balloons for my birthday because I'm a big winner and they all came out and sang me Happy Bday plus gave me a free sundae. I was so stuffed that I gave it to my coworker but still, a great choice for a bday lunch because of all the goodies! I ordered the Mint Brownie shake and in all truth it was so filling I couldn't even touch my burger and fries. The shake was fabulous! How can it go wrong with mint chocolate chip ice cream and chunks of brownie inside? Honestly, I don't think it's possible. I had the leftover burger and fries for dinner tonight. They have some great honey mustard...it's a bit different then other places but man it's good. Their fries are always just okay but in house they are all you can eat which is nice & fun. The Royal Red Robin burger was awesome, even a couple days later. I loved the egg on it and of course gotta love the bacon. A great burger! I keep coming back to Red Robin with the lunch crew and someone keep getting seated at the same table. We love it!
(4)Matt M.
I'm baffled by the good reviews. This place is mediocre on its best day. The food is subpar and reeks of defrosted flavoring. It exactly the type of restaurant you expect the movie "Waiting" to be based off of... The burgers here are a 3.5/10. The fries are a 2.25/10. The services isnt horrible, but that doesnt make up for not-any-good food.
(2)Tortuga M.
We went to RR to get a quick bite to eat. The hosts greeted us with a smile and quickly seated us at a nice table in the middle of the restaurant. It wasn't too busy and to me, it seemed as if she really understood that this table was exactly where she should place a small family (3 adults + a 12 yr old). The hosted told us the waitress would be right there and within a few minutes, Ashley came and introduced herself. She had a smile on her face and was friendly welcoming. She asked if we had been to a RR before and for those of us who hadn't she made sure to sound especially gracious and welcoming. We ordered the onion rings as an appetizer and they were amazing. They were not greasy and the batter was flavored just right. I personally didn't use the ranch dressing or the bbq-mayo dipping sauces but the rest of my family loved them. Ashley was attentive and brought our drinks in a timely manner. She was even nice enough to deal with my sister-in-law who is picky about her choices. She had Ashley switch her drink from flavored tea to regular tea to sprite and Ashley never made a face or complained. Instead she was very accommodating and insisted that it was "no problem". I had the Tavern burger "cry baby" style. I too am picky about what I eat so I asked Ashley to have them make mine with just lettuce, onions and the pepper ketchup. My sister-in-law got a chicken salad and my brother got a chicken wrap. My nephew also ate a chicken burger. Everyone loved their meal, but I was absolutely blown away at how the burger was made exactly to my request. From the first bite, I knew we had made a great decision. The crunchy onions, sauteed onions and the pepper ketchup combined well to give it just the right amount of crunch and kick to the burger. I couldn't wait to get my second bite of the burger and when I did, it was like heaven. My family who had eaten at a RR before thought I was joking when I kept telling them how much I was enjoying the burger. I couldn't even talk sometimes as I kept eating and eating bite after bite. I just wanted to savor the flavors again and again. The endless steak fries were good but they could be a little less seasoned. The service at this RR was so great, I made it a point to talk to the manager (forgot his name, sorry) to let him know how impressed I was with the service and the quality of food. I didn't tell him that I noticed he held a meeting with his staff, but now that I think about it; that is probably why they have great service. Kudos to this RR and to the leadership team and staff. I would highly recommend this Red Robin and I would definitely come back again and again. Now, I can't wait to try the RR near my home in California. I hope they impress me too!
(5)Mikey M.
So I'm on vacation and my parents drag me to Red Robbin, of all places, I do not want a simple hamburger on my vacation, so I'm naturally unhappy, having to wait 20 mins for a table, for again, something I can get locally. But we're sat at a table and we're greeted by the most friendly waiter. That's what really sells me on this location, we got quick, fast service, by a guy who from what I can tell, really enjoys his job. He brought us extra fries, even though we didn't request it, so yes, it's just Red Robbin, but a location with great service!
(4)Cheryl L.
Great family restaurant . Food is great & so is the service. We've been going there for years . Bottomless fries & refills on drinks make it worth it for the kids.
(5)Elizabeth W.
Red Robin is a great place to take kids. Every time we come here, there are happy parents and their happy offspring putting away mouthfuls of food. Unlike some other Red Robin locations, though, the staff here seems to know how to organize high chairs and such to prevent a huge clog in the aisles. They even have birthday parties with balloons and other swag. I predict a lot of visits to this place in my future once my little one is big enough for a high chair herself. The staff here will not give you the stink eye because your kid drops a piece of food--they expect that and understand that your child might also leave little ketchup fingerprints on the table. It's clearly so popular with families for a reason. The food isn't bad, either. For a burgers and fries kind of place, they have pretty good selection and a fair number of healthier offerings. I love that I can opt to "build a burger" and get a boca vegan patty or gardenburger vegetarian patty and my choice of toppings and bun. Or, diners can opt to omit the bun and enjoy their burger "protein style," wrapped in lettuce. For a small price increase, you can also get sweet potato fries here instead of regular french fries. I am always surprised by how good the sweet potato fries are here since so many places seem to screw them up somehow, usually either by not salting them at all or drowning them in brown sugar. They also offer more beer, shakes, and other beverages than you'd expect. One down side is that the service is pretty hit or miss. On some visits, I leave totally satisfied with the job our server did. Other times, we aren't offered a refill or more "bottomless" fries until we've finished eating and have been sitting there for a while--in other words, until it's too late. Sometimes things run smoothly, and we're in an out pretty fast, while other times we sit and wait for the check so long that we end up running late. Usually the servers are at least friendly and nice, but recently we had one who noticed my Cubs shirt and decided to rant at me about how much better the White Sox are while he had me captive. In addition to being rude and inappropriate, I was pregnant at the time and VERY HUNGRY. This guy was playing with fire--getting between a pregnant lady and her food is a dangerous game. He's lucky he didn't lose a hand. My husband was really annoyed that we had to wait for this guy to close his cakehole and give us our food, so he spoke with a manager about it, though we never heard back from the manager about whether he told the server to chill the hell out with that stuff. (Note to the server in question if you happen to read this--you might want to check out this video: FunnyOrDie.com/m/6q01 And for the record, Zambrano had a no-hitter two seasons ago.) In short, sometimes we have a four or even five star experience here, but other times, Red Robin falls far short. This is a great place to go if you are looking for a burger joint that can feed a carnivore, a vegetarian, and a vegan or a group of children of various ages. For date night, go elsewhere, unless you think having to tell off a server is romantic.
(3)Nichole W.
The food here is always just ok. Frozen burger patties at a burger place? Come on, you can do better. The meat lacked flavor and seasoning majorly this time around. Nice server. Clueless hosts...asked us to leave our stroller outside with our baby sleeping in it.
(3)Ethan C.
Red Robin's menu is basically an above average selection of burgers, sandwiches and wraps. As far as chain restaurants go, I would put it at the higher end in terms of quality. But the main reason I'm reviewing this location in Woodfield is to talk about how good the customer service is, along with the kid's meals. We've all heard that the teens and twentysomethings of today's generation are supposed to be pre-occupied with texting their friends on the Twitter and all that, but every single time I've taken my family to this location, no matter how busy and hectic this place is (and during the holiday's it's a madhouse) the hosts and servers at this location are always attentive, courteous and fast. Also, if you have to take your kid to a chain restaurant, especially in a place like Woodfield, you really can't find a better selection of kid's meals. There's lots of healthy options for little ones, and they are tasty enough that your kid will actually want to eat them. And you might actually want to finish what they don't. I mean, I don't vulture on my kids food at all, but you might want to. Really good customer service, the best kids meals around, and they have Coke Zero in the fountain, which always gets extra credit from me.
(4)Nicole M.
We had come in late earlier this week right when they were closing actually and they still let us be seated. I know working in a restaurant they probably want to get out of there as quick as possible but our waiter was super friendly. Our food was the only thing in the kitchen so it was super fast. I got the banzai burger and it was pretty good. I feel like there was more flavor last time I went. You can't beat their delicious bottomless fries though! Will be back again :)
(4)Bernice R.
SURPRISED! Red Robin, not too shabby. I ate my whole burger and my whole portion of fries. I honestly can't remember the last time I did that. I think I was able to conquer this feat because one, the meal was a good size AND two, I was freakin' hungry! At any rate, it was scrumptious and I enjoyed it. I had the guacamole and bacon burger. They loaded a ton of guac and a ton of crispy and thick bacon. Who ever thought of this combo is a genius. My burger was cooked to a nice medium and my fries were great. FYI: I suggest the seasoning salt on the table. Well, if you can get pass the exuberant amount of decorations and the occasional outburst of happy birthday singalongs, this is a solid place for burgers (and endless fries). I know I've been been pretty snobby with other burger places, but I'm stepping down my high horse and saying good job Red Robin, good job.
(4)Mairee P.
Crazy good burgers.....what lured me in was the bottomless steak fries. LOVE steak fries.....their steak fries are very good. Delicious shakes....nice big burgers. I hate leaving a place hungry....you won't here.
(5)Irene Z.
My kids always love it here and it's one of their first choices for restaurants, particularly the Schaumburg Woodfield location. Great value on the kids meals, entree, side and drink and a good variety in menu choices. I like the healthy options for the sides. My kids love veggies so the carrots (choice of raw or steamed) and the broccoli are a hit with them. For the adults - the variety in the burgers is fantastic. Our faves are the Royal Red Robin (egg on a burger is ingenious!), Mushroom, and Banzai Burger. Never had a burger that wasn't cooked perfectly. I get mine medium and it always has the perfect amount of pink. The onion rings are awesome it's a regular appetizer for us. And who doesn't love endless steak fries? We usually put a generous helping of the Red Robin seasoning on them, but they're good plain as well. We've been here often enough that I tell myself I have to try the other things on the menu (fish and chips, pastas, salads), but the burgers are so good that I have to stick with them...but one of these days I'll be able to write an update review on their other entrees! Definitely have to agree with the rave reviews on customer service at the Woodfield location. Each and every time we've been here, the service has been outstanding no matter what time it is, busy or not. Quick, friendly, and efficient service. The manager also almost always does rounds at each table to ensure that things are running smoothly. Food is served quickly and they really move tables without making you feel rushed. About half the time we've been here, there's been a line (crowds being in Woodfield), but they always give you an accurate sense of wait time...and get you in when they say they will. Easy to see why it's one of our favorite places. Red Robin...Yummmm : )
(4)Jesse M.
Awesome food. I tried the BBQ chicken wrap and it had a lot of taste to it. Make sure to get the camp fire sauce for the fries. It's not spicy tastes like BBQ and chipotle mixed together. Hamburgers you can't go wrong on any one of those since they all taste really good.
(5)John L.
We've been here a few times and always enjoyed ourselves. So many burgers to choose from but HELP, I'm stuck on their Bleu Ribbon burger. The service is good and it's a fun place to take your family after a day's shopping at Woodfield. IBB
(4)Sludge R.
Four and a half stars is more like it. The food is good. The service is great. I mean, really great. The kids love it (think free balloon). And it is clean.
(5)Osiris V.
RED ROBIN!! YUMMMM! Lol I specially love the commercial with Big Foot. I have always loved Red Robin but there isn't one close enough for me!! So when I was shop pins at Woodfield and saw it, I was ecstatic! I got the Red Robin Gourmet Cheeseburger. Boring I know but I just wanted a good burger!! It came with the bottomless fries, but I was too full to get more. Madre got the Burnin Love Burger; Jalapeños rings, salsa, pepper-jack cheese on a cayenne seasoned patty on a kaiser bun with Chipotle mayo. She said it tasted how it sounded, RICO!! Lol I need to try their milkshakes!
(4)Jennifer C.
I had the Burnin' love burger which was awesome. My hubby had the chili burger which wasn't as good as mine, but was still pretty good. My hubby had some of the extra fries which he loved. We split a raspberry malt which was very good. Our server didn't have a ton of personality, but he was a very good and efficient server. We also used my free Birthday burger coupon which was hassle-free to use. I did have to call Red Robin's 1-800 number because they didn't email it to me at first, but using it was a breeze.
(4)Jacob J.
The most fun dining experience for a kid. Bright colors everywhere, menu's, walls, decor. Free refills is a staple, free steak fry refills and refills on three types of juice or tea infused beverages. One drink which comes to mind, Minute maid lemonade with sliced strawberries, ice and grenadine. $3.99. Appetizers and meals are about $9+. Drinks $3.50+ They've got over 12 varieties of hamburger, a few of salmon, fish and chicken. Salads, fajitas and other junk. Friend and I both ordered drinks, buffalo wing appetizer, I got the Red Robin Royal (which is a 3 bacon cheeseburger with a fried egg on top) and a BBQ burger, total = $36. and some change. For a busy weekend, I was surprised how quickly they were able to bring out the food. This could be fun for young couples, families and people sheltered from the city. Looking at the tiny bar, I did think I could stop in for happy hour. But that was only because of the plethora of cute girls working the bar area. Cool option for mall food.
(3)Jay L.
4 STARS, yes i gave RED ROBIN 4 stars....you may be thinking, JAY, what is wrong with you.... I am a sucker for excellent customer service and neat presentation when it comes to my food, and Schaumburg is where it is at..... The Royal Red Robin Burger with a fried egg on top is the bomb... But it is not a 4 star burger to be honest, more like a 3 star burger.... But the customer service and presentation of the burgers is excellent, and is a huge difference from other Red Robin locations....
(4)Mary P.
Redddd Robin! Grubbbbb! I dunno about this place! The burger and fries meal I ordered tasted mediocre. I wouldn't go here if you want to impress someone! It's more of a lower-middle class family restaurant. Our server was nice!
(2)Gino D.
Red Robin has a nice atmosphere and the staff is friendly for kids. We have been here several times. However, the last several visits have been a but disappointing. The portions for the kids meals get smaller and smaller. Don't get me wrong, smaller portion is a good thing but when you get 4 fries and more cheese than macaroni- something is not right. Other than that, still pleased
(3)Betsy T.
Gluten Free buns for burgers and sandwiches. Woo hoo!
(3)Greg T.
Your kid starts crying. Your grandma is lonely. Your boyfriend is hungover. You're estranged daughter just finished serving a 5-year stint at the local county cell. Where you gonna go? You're going to go to Red Robin. Let me tell you why. Their fries are endless. Trust me, they will keep bringing fries out to you. They're tasty too. Now, you're going to pay extra for cheese sauce or jalapenos, but let me tell you, these fries don't need no dressing up. Sprinkle some of that Red Robin special blend. I tell ya, those were the spices Columbus came to this great nation for. Now i've had some burgers in my time, but nothing beats the burgers at Red Robin. These are big, tender, juicy find pieces of freshly pattied meat. They've even got some salads, that will fill you're tender heart with holiday spirit. And let me tell ya. The service is top-rate. Good old boy, Chris, you'll see him chatting it up and delivering burgers, you might be moved to tip a little extra. Ya should. Go there now. What you waiting for.
(5)Peter R.
I love hamburgers. I love eggs. I LOVE, LOVE, LOVE, BACON!!! The Royal Red Robin Burger is the epitome of burger excess. This is one of my absolute favorite burgers on the planet. The perfect combination of juicy ground beef, hickory smoked bacon, American cheese, and a fried egg, makes me tremble with joy. This is the only burger I've ever tried at Red Robin, and that's because it's the only one I ever want to eat. The meal wouldn't be complete without the bottomless steak fries. I order mine with parmesan cheese drizzled on top. I have also tried the chocolate milk shakes, and hot fudge sundaes on several occasions, and its always thick and creamy. The menu is quite extensive, with everything from appetizers, regular burgers, to chicken, fish, turkey, and garden burgers, desserts, and even a kids menu. I believe there are 13 gourmet burgers on the menu, and I'm sure all of them are good in their own right. The only burger for me is the Royal Red Robin. Maybe one day I will be bold enough to try another burger on the menu, but why mess with a good thing???
(4)Akash M.
Nice place, service is okay. Blackened chicken burger is the bomb! My wife is vegetarian and she loves their garden burger. Go!
(4)Fate O.
Been here more than five times this year b/c this is our children's favorite restaurant... price is a bit pricey but my husband and I always grab our favorite: Red Robin Royal Burger. Same thing over and over and never get tired of it. Staff are always pleasant and patient with us. Thank you! Went there yesterday for daughters' birthday. They didn't give free burgers as promised on their advertisement (for birthday member) but maybe next time?
(5)Review P.
Best burgers! I get the Royal burger (the one with the fried egg on it) almost every time and I compare every burger to that burger. The BBQ Whisky burger is amazing too. Awesome onion rings! The bottomless fries are great and I always ask for campfire sauce (mayo/bbq mix) to dunk the fries in....soooo good! Must try!
(5)Ren S.
They lost my order and didn't tell me so I waited about 30 minutes... They were trying to figure out what I ordered so what they served me was incorrect.. I probably wouldn't come here again because everything cost so much.
(3)Zack G.
I thought the onion rings were yummy but everything else was just okay. I ordered the California Chicken Burger and I thought that the chicken was really dry and nothing else on the burger stood out, but I did like that I was able to change out the mayo for honey mustard without any issues/extra$$. The fries were just okay but tasted better with their seasoning. The service was fine but nothing special.
(3)Bob R.
Ate here last night. They certainly have a great selection of burgers but have some surprising additions like clam strips. The steak fries that come with their burgers are all you can eat. Overall the food is just okay - I've had better burgers for less money elsewhere. The place itself is very colorful and eclectic and very loud - great for kids. However, the service was outstanding.
(3)Joe B.
Red Robin.... YUM!!! I can see why they use that slogan! The Guacamole Bacon and Red Robin burgers are great! The unlimited fries will just be too much after a while :( So looking for a rockin' burger and some tasty fries.. this place is for you. Its a good place to get a big burger with alot of flavor... The service has also been pretty groovy both times I've been there....
(4)April P.
Great variety of burgers and other entrees. Home style fries are all you can eat....love them drizzled with some Heinz Malt vinegar. Another favorite is their strawberry lemonade. Free refills of the sugary tart goodness. Burger joint that prides its workers on customer service. Mayra was our server and she wins server of the year award by far. Everytime we needed something, it was like she read my mind and was already bringing it to the table...."We need napkins"...here came our "genie"...... "gosh, I wish I had a refill." Here comes Mayra with 2 glasses filled to the rim. The best part is that she seemed like she enjoyed her job, and wasn't just "working for a tip" and being that fake surgary nice that screams, "pay me more than 15%". Such a nice change of pace. Parking ample in the evenings.
(5)Cori S.
Loved my burger! Loved the bottomless fries Loved my refillable iced tea Loved my daughters birthday coupon! I LOVE RR!!!
(5)Insun M.
Felt like a salad at the cheesecake factory but the wait was 45 minutes on a wednesday...so we decided to get burgers and unlimited fries at Red Robin..it makes complete sense. Burgers were really good, I tried the new burger with fried jalepenos and the guacamole burger. I preferred the jalepeno burger because I thought it had a lot of kick and flavor to it. The guacamole burger seemed kind of bland to me...needed much better guacamole. Good, cheap, quick, unlimited drinks and fries.
(4)Kamila T.
The good: Unlimited refills on drinks and steak fries. The average: Their chicken wrap was just OK. The sauce was not spread evenly and there was way to much cheese. The bad: When walking in from the mall you actually walk right into the dining area - there is no entry "buffer" zone.
(3)DeeDee L.
On the way back from Wisconsin, & trying it for the first time. Fun atmosphere, good service, and some really awesome burgers. waitress came and took away half a burger tho, which we had wanted wrapped. when it was mentioned she returned with another whole order! Nice save: ) Guinness on tap, a wacky onion ring tower and a good spinach/artichoke dip served with a variety of things for dipping - celery, thin nachos and a very good garlicky flat bread. I'd have finished my burger, but I was driving and didn't want to risk the food coma.
(4)Amanda C.
One of our four regular restaurant stops when my husband and I visit Woodfield Mall. While I am not a big on red meat burgers, Red Robin has something to offer for everyone. I usually get the Whiskey River BBQ Chicken sandwich, and the hubby opts for something different every time. Yesterday, he went for the blackened salmon burger, and had nothing but praise for the quality of the food. The service is exceptional, and merits an above-standard tip. While I can never manage to finish more than one order of the steak fries, he usually gets through two in addition to chowing down his burger before I can even get through half of mine. While I wish I could make room for the onion rings and delicious-looking desserts, the sandwiches and fries are all I can stomach for our usual lunchtime visit when we're in town.
(5)Linda N.
Average burger. I had bigger expectations from all the hype. For what I got and what I paid, I'd much rather go to a neighborhood spot for burgers (namely, Sugar Bowl). Catty, unprofessional servers. I'd consider this as a last resort
(2)Pari S.
I love this place...They have really good burgers here... and lots to choose from. My favorite is the Royal Red Robin Burger... juicy.. perfect size..(huge) and the egg in the middle... just completes this burger. On top of that, I would bring my hubby here... and he loves steak fries. Yes, they have unlimited steak fries... and he can eat them by the baskets. =P Everytime I've been here, it is always packed with people. Lot's of kids.. so if you want to bring them here.. its a great place for that. I always notice balloons too... jus had to mention that. But the staffs are great here.. very friendly. I have no complaint here. The price is good... not overly expensive, or cheap either. But you are paying average $6 to $9 bucks for a burger with fries meal. Oh, one last thing... must try the shakes here too. Its YUM!!!
(4)Shawn D.
Went here in the middle of the afternoon in the middle of the week. I was seated quickly, but the waitress took her time getting to my table. The food was good and was cooked how I wanted it. Giving it four stars because the waitress did step up and made sure I always had a full drink.
(4)Alex R.
I got a Red Robin Cheeseburger. It was retry good and I liked that it came with "bottomless" steak fries even through I didn't eat that many.
(4)Goldie B.
The waitress was very sweet, friendly and efficient. The wood was plentiful and quite good, but your assistant manager, Elizabeth is the best!! She opened the door for us as we were about to leave the restaurant......personality plus!! We will be back!!
(5)Frank A.
This place has really good burgers. I love having unlimited steak fries with every burger and always feel like I've had a manly man's meal after leaving. LOL. My favorites include the Teriyaki Burger, the Royal Red Robin Burger. UGH. That is a heart attack of a burger, but that's what I call an awesome burger though! Anything with egg and bacon in it is alright in my book! I also like the shroom burger when I feel like having a shroom fix. =o) The only time I had a bad experience, and it's by no fault of the restaurant, is when my filling fell out while eating a steak fry! LOL. It just brings back great memories of me picking out the filling and proceeding to finish my burger chewing only on one side. My burger was that good! They have good french onion soup and other sandwiches, but obviously, the star of the show is the burgers here...
(4)Chris M.
The A1 Peppercorn Burger is one of the best burgers I've ever had. If I have one complaint it's that it's too big to finish!
(5)Luke S.
Awesome burgers......you can drink in the mall.
(4)Brent W.
Not a bad place for a burger that includes many interesting options for toppings and variations. The place is as everyone describes it, bright colorful with a crapload of kitch and chochkies adorning the walls and indeed the ceiling itself. Amidst all the clutter, it is a very clean space, which was great. I chose the Whiskey River BBQ Burger that included an excellent kicked up bbq sauce, crispy onion straws, cheddar cheese, lettuce, tomato and mayo. The combination of flavors was very, very tasty but the burger itself was just ok....for a place that "specializes" in burgers, i'd think they would be a bit thicker and juicier, and while it wasn't bad by any stretch, my expectations were just a bit high. The fries were a thicker cut steak fry but still had a nice crispy texture with an excellent dash of seasoning, solid 3/5. I ordered a Mai Thai to kick things off and it was very weak but overall tasted pretty good. With so many places to get a good burger, I can't say i'd go out of my way to eat here but wouldn't *not* go should the missus (who wanted to go there) or others chose it.
(3)Marcia T.
Both times I've been here I have no complaints...I've had the burger with the blue-cheese and mmmm it's so yummy! A lil messy but I don't mind lol...fries are yummy too...big portions...resonable prices...well both times I didn't have to pay lol...but I don't think it's that pricey...oh and good service =) will come again
(4)Chris D.
I love Red Robin. I dont like to frequent chain restaurants but I can tell you that this is the place to go for a great burger. They have a ton of choices, fun atmosphere, and endless fries. I have been to three across the country and it is always they same. good food, good experience.
(4)Karina G.
I live in a city where there is no Red Robin. And yet for some reason there are always commericals for them. This is definitely an example of good advertising because the moment I figured out that my sister lives close by to a Red Robin, I said we had to go! Our waitress was ok. She could have used better attentitve skills. The burgers were just as ok. Nothing out of this world. But what I fell in love with was the garlic fries! If you are a garlic lover like I am then you need to try them! They are soo good! In the end, I would come back just for the fries & maybe to give you guys a second try.
(3)Emily C.
Yeah, it's in Woodfield, which means this place is pretty impossible to get into on a weekend for lunch. Nonetheless, the shakes are good, the service is quick, the place is clean and bright, and the food... ...well, if there was a "Whiskey River Chicken Sandwich Eaters Anonymous", I'd be a member. Or, more likely, I'd be avoiding membership, because those sandwiches are an addiction I just don't want to cure, baby!
(5)Justin G.
Extensive menu of burgers, with a few other items thrown in. Unlimited steak fries. If I have to say more before you give it a try, you officially suck.
(5)Samra M.
Unlimited FRIES!!! MMMM yum yum yum! It's busy but always a kids favorite place to eat. They have good service that always checks up on you. Ask for campfire sauce with your fries yum!
(4)Amanda S.
I thought the atmosphere was fun but got really sick after eating here. I love burgers, but once was enough and unfortunately I just can't get up the nerve to go back...too afraid!
(1)Lindsay K.
I'm from Orlando where they play commercials for Red Robin but don't have any restaurants. Red Robin was pretty good. I had a blue cheese burger, but it wasn't one that was so good that I'm dying to go back (the way I feel about Five Guys). The service at this location was a little slow, but I think it was just our particular server. Definitely try out the strawberry lemonade--it was really good and there are unlimited refills on their specialty drinks.
(3)Lori W.
TASTELESS!!! After the movies, my husband and I decided to give RR a try. We have seen all the tv ads, and live in the city, so this would probably be the only time we'd have an opportunity to visit a RR. Maybe because we got there 1/2 hour before closing, but each of our burgers were pretty much tasteless....my husband ordered the "Burnin Love" buger, which one woul think would have TONS of flavor, and I got the BB burger. We would have been better off going to Burger King, just down the street! For spending $25 on burgers and drinks, not to mention the cold french fries, we will NOT B BACK!!!
(1)Theresa M.
Went to Woodfield Mall on a Thursday. We were hungry and upon looking at the "map" of the place and deciding where to eat, I was surprised to see they had a Red Robin. The rest of my family had been to a more local one, without me, some time ago, so I was ready to try what they were talking about. First off, I really like that this type of restaurant is IN the mall. Not to often you will find a burger joint. Usually only pizza or chinese restaurants or usual mall food court fair. Place was not crowded at all, and we were seated right away. They easily accommodated our fairly large party (2 adults,2 teens, 2 young girls and a baby in a high chair.) We had a stroller too, and they sat us at a seat that accommodated what really just turned into a rolling carrier for all our bags :) There is a sign posted outside the establishment that says that they only have a certain amount of tables to accommodate strollers..and they if they are all taken, they don't allow strollers in the restaurant. I can see how this might be an issue, because it is a little tight here and there, and I really could only see a few tables that would accommodate a stroller. Okay.. the most important part...the FOOD. Kids Menu's first. Cheese pizza, ckn sticks, and pasta....all good according to the kids and generous sizes....moderatly priced. I like the multiple side options like mandarin oranges, side salad (which is really nice), etc. Adult food. We all just basically got the Deluxe cheeseburger. Nicely put together and I like how they serve it -coming out of parchment paper. HOWEVER, maybe it was all the hype or this "type" of restaurant that would have led me to believe they served some awesome burger or something. It was good...don't get me wrong, but not SPECTACULAR. I've had lots better. My friend ordered the "skinny" version which was nice because it was a bit smaller and they take off $1 from the menu price. Fries are unlimited, and actually REALLY good. They are thicker cut, seasoned fries that were cooked to perfection. I really enjoyed them! I think I will try the BBQ burger that everyone always talks about, maybe I missed their "signature" sandwich! DRINKS....well for a burger joint (well they do have pasta, and wraps and other sandwiches, but to me it just "looks" like a burger joint) I really like that they serve beer and drinks and stuff. I didn't get any...BUT they have fun non alcoholic drinks. Kids like the speckled lemonaide or something like that. It was good...but not as good as MY pomegranate blueberry limeaide with sprite (or whatever it was called). Kids were instantly jealous after tasting mine. Good thing it is free refills on all drinks including the fun ones. I liked that. Over all a good place, good service, I wouldn't say that anything was outstanding, but I really liked the place and the food in general. I would go again and probably pick this place over numerous other restaurants in the area.
(4)Kelly W.
I went to Red Robin for the first time with one of my good friends. I had a burger with french onions, fries and a vanilla milkshake. There was a hair in my milkshake, so they gave me another one free of charge. The burger was big, juicy and tasty. The fries were good as well. I want to go back and try other items on the menu. It was a good experience overall.
(4)Isabella W.
I love Red Robin -- it's a must-visit if you're ever in Schaumburg. Don't even think of getting anything but the burgers, stacked onion rings, and bottomles strawberry lemonade. My fav burger is the one with the egg and bacon in it -- so delicious. I hate to say it, but I can't wait to go back to Schaumburg!
(5)Cee. D.
1 star this time, but I forgive you Red Robin (RR)....I'LL BE BACK! re: 7/5/10 carry out from RR (Schaumburg); my #2 experience.....word to the wise, CHECK YOUR ORDER BEFORE LEAVING THE RESTAURANT and walking through a crowded parking lot in 90+ degree heat! My burger/fries were a big disappointment, esp. after my #1 eat in experience was YUMMM. My burger was not well done and was slaughtered in mayo when I requested and was told that the burgers come plain, with no sauce. In my opinion, my fries were the step-fries that would not be served to the customers eating in, so I was given them, sight unseen, to go. P.S. RR gift card is in the mail! THANK YOU RR!
(1)Laura E.
I have not had many items from the menu yet. The Garlic Fries are AWESOME! If you get nothing else and are a garlic lover, you HAVE to get these. Last time I just got these as a snack and asked for extra garlic-OMG YUM!!!
(4)Kerri M.
Good food and good service. We didn't wait to get in and were quickly attended to.
(4)Bridgette K.
After a long day walking around the mall for hours we stopped off in to see what this place was about. There isn't a lot of restaurants to chose from inside the mall so we figured what the heck. It looked like a seen from a movie. We ordered the onion rings and they were just OK they had some hard pieces of onion and very bland. I ordered the BBQ burger and it was actually pretty good. My guest wasn't very happy as to what she had ordered and it too was some fancy burger (special burger on the menu) The service though not so much. It took her literally one hour to finally bring us our bill. We must have asked for her about 10x and no one seemed to know where she was at. We were trying to beat traffic cause it was a week day to head back to the city and no that didn't happen. I'd give it a try again cause my burger was OK but hopefully next time I won't have a problem with service.
(3)Sara G.
Great burger place. I've been to 2 different locations for this chain and both times I had a great burger and great service. I totaly recommend it to anyone looking for a delicious burger.
(4)Tegan F.
This place is great to grab a bite to eat. I am a huge fan of the speckled lemonade. The service is always top notch, the servers are very attentive and polite. I took my boyfriend there for the 1st time at the beginning of the year and he cant get enough. Its a great place for everyone. The prices are reasonable and the portions are huge. If you are in a rush you still are able to have lunch/dinner here without falling behind schedule.
(4)jackie m.
I love red robin and am a constant at the new location at village crossing. So me and the girls came for a fun filled day at woodfield and lo and behold....a Red Robin plopped right before my eyes. The food is great, the prices are good, and best of all I always love the service we get. Our server last night as Daniel and he was excellent. He even graciously participated in our friendly wager. ( no he wasnt in on the wager) Us ladies decided to try and guess his name and age (we were all wrong btw) Overall... will we go back??? Hellz yeah.lol
(5)Marina E.
I haven't eaten at Red Robin in almost 6 years since there isn't one where I currently live. When I ordered my old favorite, the turkey crossaint avocado and bacon sandwich....well it didn't fail to deliver. The sandwich just about slapped me in the face. It was that good. I love Red Robin, the prices are reasonable and the service was extremely friendly.
(4)Dave P.
The service is good at this location, even when its busy. They have a large variety of burgers. I'd say stick to a burger or wrap when you come here for the first time. The dinner entrees arent so great. And strawberry lemonade is why i come here!
(4)Yvette C.
The fries & the drinks are awesome. They even have a couple non-meat meals for us veg. Love it!
(4)Tim Y.
Typical Red Robin food. Nothing too terribly exciting, but decent given the mall alternatives. Very attentive staff. I was there when a ceiling pipe burst and caused water to come streaming in (and down) the restaurant. I felt they should have evacuated long before the television set and entire bar area turned into our very own Niagara Falls. That said, they cleared folks out without taking any payment and apologized quite a bit for something clearly well out of their control. Flooding, and the overwhelmingly ridiculous response by Schaumburg's Finest (I kid you not, the "DISASTER SERVICES" van was there within 10 minutes...) made for a memorable lunch.
(4)Renato P.
Let's start things by identifying this place as a mall , chain restaurant. Not the place to take a date , but perfectly qualified to fill my son and I on a weekend lunch.First things first , this place is always busy , if you have a party more than 2 , be prepared to wait. The service is iffy , I don't think they get many professional waiters/waitresses there. My son gives a huge endorsement for the Banzai burger , topped with cheese , terriyaki, and pineapple, I think it's pretty good. The bacon cheeseburger is really good , the onion rings are huge and good. There is also a cheeseburger with fried onion strings and bbq sauce on it which is really good. The onion soup is good , especially for a burger joint. I have to say the bottomless fries are a major selling point , in that they are really good.
(4)Tiffany T.
I've never eaten here, but I give it five stars for the secret bar in the back that is one of the only bars in Woodfield. Perfect place to tip back a few when you're supposed to be "shopping."
(5)S to the izzo F.
Red Robin has a great burgers and Awesome Chicken sandwiches but better yet are the steak cut french fries with the Red Robin Seasoning. if its been one of those days and you just don't care anymore about what you're putting in that temple you all call your body or when you want to just splurge on calories. Hit Red Robin and get a thick milk shake to kick up your meals calorie count to like 3000 in one sitting. I love the food here but really can only eat it every once in a while. I use it as my reward food when I attain certain goals. Five star fast food! Great drink Menu too.... their Bloody Mary Rocks! it Rocks!
(5)Jared L.
As usual, great food. However, the staff was fairly incompetent, forgetting that we needed to be seated. Once we were seating, it was the usual goodness.
(4)Happiness L.
This is a great place for a burger. Yummy! They make it the way you want it and the service was great and attentive. Delicious shakes and smoothies too.
(5)