Downtown Diner
7 E Aspen Ave, Flagstaff, AZ, 86001
Downtown Diner Menu
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Address :
7 E Aspen Ave
Flagstaff, AZ, 86001 - Phone (928) 774-3492
- Click To Get Directions
Opening Hours
- Mon :6:00 am - 9:00pm
Specialities
- Takes Reservations : No
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Breakfast
Parking : Street
Bike Parking : Yes
Wheelchair Accessible : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Divey, Casual
Noise Level : Average
Alcohol : No
Outdoor Seating : No
Wi-Fi : Free
Has TV : Yes
Waiter Service : Yes
Caters : Yes
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Amy J.
Orders came out wrong, service was bad, expensive for what you get
(1)Heaven J.
This place is to die for! If you're looking for a fresh home cooked meal this is definitely the place to go for cheap!! It's about the same price as most fast food places but 1,000× better, the staff is friendly and fast and the old school atmosphere Is adorable
(5)Alisha H.
I hate giving bad reviews, but I feel that someone ought to know if deciding whether or not to eat here. Just don't do it. Hands down the worst diner in central Flagstaff and the worst one I've been to in a long, long time. The reason wasn't the waiters or the aesthetic appeal, it's what makes or breaks a restaurant: the food. I ordered a biscuit with gravy, two eggs, hashbrowns, and sausage. My friend had the chicken fried steak, hashbrowns, and toast. The biscuit was too doughy, once it touches gravy it turns into a mush. The gravy tasted like flour and water, the consistent was gravy-like but the flavor was awful. The hashbrowns were basically undercooked. I say 'basically' because only the top was cooked, it must of been thrown on the stove and taken immediately off without allowing the potatoes to fully cook. It's really hard to get me to not like potatoes, but raw hashbrowns with a burnt top surely made me unhappy. My sausage and eggs were at least cooked well, but my friend said his chicken fried steak was lacking flavor and that the texture wasn't appetizing and the flour-water gravy didn't help either. We honestly question how this place has kept its amazing location and left promising ourselves and each other to never eat here again.
(1)Josh R.
Waited for an hour with a 2 year old to have my order forgotten. We repeatedly asked our server to check in our food but she couldn't be troubled to update us. As we were walking out we saw her upfront apologizing to us as we walked out. I have been here numerous times. The service has always been unacceptable but this time they crossed the line. I do not recommend this establishment to anyone wanting good service. They would be better off selling the property, bulldozing it, and putting up a food cart called "F, You!". Do not go here if you have children.
(1)Payton B.
Attracted to this place by review that said they had low carb breakfast. I ordered a cheese/green pepper/mushroom/onion and turkey sausage! Omelette. My friend had French toast. Place is a classic Route 66 themed diner in old town Flagstaff. Eggs were excellent -south beach style, with toast and hash browns.
(4)Bethie G.
I'm biased, admittedly, regarding the DD for a number of reasons. The location, the ambiance, the food, and the memories. Many an afternoon, well into the night have been spent here hovering over books or escaping unbearable roommates or just watching the rain. The food can be boring, the service can be slow, but all of the reasons I mention for my bias is why the diner will always hold a good place with me. It's diner food, nothing fancy. The patty melt is my go to, with those awesome greasy fries. Easy egg breakfasts, pancakes, and French toasters good. A burger with green chile added is great. Seriously, it's quick and cheap. If you want something monumental/inspiring this is not the place. It is very chill here.
(5)Alex S.
I would rather eat McDonalds. That's how bad this place is. I ordered the "homemade" soup and a philly. The soup looked good but upon tasting it I realized it was probably "homemade" in the 90's. The philly was one of the strangest things I've ever tasted. You know how you can taste what you smell? Well, the meat tasted the way poop smells. Why? How can you mess this up? My friend was also not satisfied with her meal. I have never, ever sent back food at a restaurant. I usually just suck it up, but this was too much. I told our waitress that I could not eat the food and her face went from smiling to looking like a wooden dummy. That forced smile. The disingenuous valley girl tone. We left. Hungry.
(1)Charlene C.
Enjoyed a great breakfast with the family at this little diner. The service was A+ and we all enjoyed our breakfast. It seems like a very small place when you see it from the front but it keeps on going as you walk to the back. Drinks were kept full and the meal was served quickly. I would eat there again.
(4)Olive S.
My father & I had a great meal together here. The waitress was very friendly & helpful. My father has some severe allergies & she was very efficient in making sure he would not get sick. The food was great! We had a reuben but substituted turkey & a gardenburger deluxe-both were made with high quality ingredients & tasted wonderful! Thanks!
(5)Amy S.
Initial thought of the diner is that it's small and cozy... fits downtown Flagstaff well. The staff was attentive and the food came out quickly. And, the price was very reasonable. The food was pretty good, but nothing to rave about. I went with the pancakes and bacon - the pancakes were fluffy and the bacon.... well, it tasted like bacon, which is a compliment. My boyfriend went with the bagel sandwich - he's quite the lover of sandwiches. He ate the whole thing, so it must have been pretty good.
(3)Patty B.
The benches are a little aged, but the breakfast here is absolutely fabulous! I'll be back to this place next visit for sure. Service is friendly and quick, coffee is decent.
(5)Nick E.
Friendly staff, great early morning breakfast, older building not ADA accessible.
(4)Ray T.
If you've visited Flagstaff you've probably walked by this place and not even noticed it. Appropriately dive-y, this place serves some of the best breakfast this side if Harlow's. Eggs are fresh, bacon is thick and the hash browns are perfect. Service can be a little slow because it's a small operation but that's a minor complaint. The food makes it worth it.
(4)Bob B.
It's a diner, cheap, and good. We went there on 6/19/15. We ordered a bacon cheese burger, open faced roast beast sandwich, chicken fried steak, and top sirloin steak. For the quantity and price this food was great. service was attentive and friendly.
(5)Jane V.
BEST CLAM CHOWDER in town! Homemade, it was the greatest soup I have ever had... I strongly suggest for everyone to go every FRIDAY night and get a bowl. You won't regret it!
(5)Danielle N.
I ordered the meat burrito which was very good and my husband ordered the cinnamon french toast which was also very good but the service was dreadful and the atmosphere is cramped and uncomfortable at times. We saw our waitress to take our order and bring the food, that was it, we never even had our drinks refilled. The initial smell when you walk in is burned bread but after a while you stop noticing it. I would return for the food but I would pick up an order rather than wait.
(3)Denise S.
Loved this lil gem! !!! A young waitress named April was a breathe of fresh air on a dreary wet day. She was so pleasant and diligent while serving us I will DEFINITELY return!!!!!
(5)Catherine E.
Cute diner with licence plates as counter decorations. My travel compagnon and I both ordered one of the home made soups. loved the minestrone. My compagnon is not a big fan of the coffee though (not strong enough) and my salad was very oversized and, well, to tell you the truth: uninspired. It looked as if they just opened a big mixed salad bag tossed it on a plate, threw some chicken on it and then some grated cheddar. Not the worst I've ever had, but not anything I would recommend ordering.
(3)Robert Y.
I am on the fence as to whether to give this 2 or three stars,, but i will give it 3. This is a greasy spoon type diner and its good for what it is. The service was quick, there was a variety of items on the menu. I got a hit dog and my roommate got waffle with bacon. We tried each others food and liked them, but we have had better. Its very reminiscent of the diners you find in New York and parts of NJ, although the ones I liked in NJ were a bit different. Still, Its the type of place to go after a morning workout or on a Saturday night when all you want to do is load up on carbs or get something that is a step up (and thats being generous) from fast food. I would recommend this place for visiting once. Its not very impressive, but it gets the job done. We came her for a pre hike carb load, and it worked well.
(3)Taylor A.
This is the quintessential hole in the wall diner. Breakfast was delicious and cheap. The kind of place where everybody knows your name. Love it!
(5)Gerald S.
Slow down. Have a seat at the counter or a table near the window, and let the world slide by. Bring your newspaper or laptop or Ipad, and unwind over a bottomless mug of coffee, and french toast, or anything else that soothes your palate in the morning. This is a homegrown, laid back, version of a New Jersey diner with spurs. Become part of the family. You are always welcome.
(4)michelle b.
Just walked out of there. Looked like a cool place, Waitress took our order and never came back , Didn't even bring our drinks while people who Got there after we did were getting taken care of. After 20 minutes they noticed us and the Same waitress asked if she took our order. Still no drinks, the excuse was that they were Slammed. Bull , there were only 3 other tabes With people, epic fail !
(1)Joseph S.
The Short: An old-fashion American diner that does everything okay and nothing great. The Pros: - Diverse selection of foods and desserts. - Charmingly characteristic decor for diner. - Good portions for money. - Clean (usually). - Nice and warm (that's tough in Flagstaff). The Cons: - Service can suffer at times. Depends to much on waitress (have never seen a waiter). - Nothing is particularly great. - Could use more TVs or a greater dedication to decor. - Some items aren't congruently priced. Why is a low-quality hotdog so much? Best Item(s): - BLT with salad or fries. Interesting Fact: - I gave it 3 stars but eat here alllllll theeeee tiiiiiiiiiime!
(3)Kay L.
I can't honestly say whether or not the food is good. Boyfriend and I just walked out before the food was dropped. We are visiting flag from Tucson and ohhh I am so mad! The girl who waited on us had absolutely no personality, didn't smile or introduce herself, which is fine with me IF you're on top of your game. After forty minutes of sitting with an empty coffee cup and no food, we decided to walk out. Downtown diner get your crap together or close your doors.
(1)A C.
Worst service ever. Took 50 minutes from putting in our order to the food being served. Waitress didn't come by to refill drinks or anything.
(1)Chad J.
It is rare that we will eat at the same place multiple times on a trip. The Downtown Diner was an exception. We at breakfasts twice during a recent trip. Great pricing and delicious food. Some other reviewers said it and I agree - don't expect gourmet dining. This is food designed to nourish and make you feel ready to take on the day.
(4)Dennis A.
It's a real old-school diner. Nothing fancy at all or even nice, really. It's kind of skanky, actually but I'm cool with that. Love it for what it is. Basic food; cheap and good.
(4)Samantha K.
We picked this place because it served breakfast all day and the prices were reasonable. The food was just very bland. I got a breakfast plate with French toast, eggs, sausage, and hash browns. None of those items really stood out -- all quite mediocre. My husband got one of their hot sandwiches and said it was the first time he could recall not having enough cheese on a sandwich. Kind of disappointing.
(2)Craig Y.
Friendly staff, but the food is so-so. I had the club sandwich and it was made on that cheap wheat sandwich bread that you would get for 99 cents a loaf. My wife had the grilled cheese and it was a cheese slice on the same cheap bread. This place would be awesome if they would step up the quality of the food a few notches.
(2)Brandi B.
This is a true diner, no frills, just off of route 66. family owned very typical decor. it has a ll the traditions breakfast foods, good prices & the family is always working making sure u get good service. old fashioned diner.
(5)Steve M.
In reading the other reviews for this place, I see that it has received a number of blistering reviews. Either I was here on a good day or some people forgot that a Diner is anything but gourmet. This place is in my mind, a typical Diner. Nothing fancy..nothing expensive...kitschy decor...just good simple (stick to your ribs) food. My wife and I were there for breakfast. I ordered the "Chef Special" ($8) which included a generous stack of pancakes, two eggs and a choice of bacon or sausage. All were prepared to perfection. In fact, the scrambled eggs had to have been about 3 eggs worth at least. My wife ordered the Tuna Melt with a side of fries. Again, it was a generous portion and she could barely finish half the sandwich. She's a complete food snob and thought the melt was delicious. As for service - very friendly waitresses. We never needed to ask for anything because we were attended to regularly. In reading the negative reviews of this place, this seemed to be the biggest negative so perhaps your experience will vary but we had no issues. The one warning I'll give you is to look out for the surprising step down when going to the bathrooms. If you aren't prepared for it, you may find yourself on a tour of of the Flagstaff Hospital before you make it up to the Grand Canyon.
(3)David P.
I have eaten here for breakfast 5 or 6 times and it's always tasty good. I have enjoyed their pancakes, french toast, eggs and omelets, SOS, hash browns, eggs benedict, coffee and juice. All are delicious and satisfying. Service is helpful and prompt. My coffee cup stayed full and hot. Good breakfast on a cold and icy morning!
(4)Stephen M.
We were poking around in Flagstaff and just wanted a plain meal without all the gimmicks. Something like chicken fried steak with real mashed potatoes. Yeah, like that...and that's exactly what I got, and about as good as I have ever had. Believe me, you CAN mess this stuff up, but the Diner does not! The coffee is good, the place seems super clean and the service is fast, friendly and helpful. This is an old-fashioned diner experience with good food and a nice breakfast-all-day menu and we would definitely go back...I recommend you try it too, if that's what you are looking for!
(4)Eila S.
This place is the epitome of a small town diner. The service is decent. We had to ask our waitress several times for ketchup. She switched our orders. This typically isn't a big deal. But the woman denied that she was wrong and was telling us "No, that's what you ordered and that's what he ordered." I was a little shocked by this because it really was no biggie to us. The food is "meh". Not great, not bad.
(2)C. N.
Typical diner good. Not that spectacular.
(3)Vern G.
Delicious chicken-fried steak and eggs. The mashed potatoes were real red potatoes, which is awesome! Biscuits were very soft and moist! Great service; three servers, all checked in on us, and all very friendly and warm.
(4)Steve G.
This is a nice, "country" restaurant with a distinct "diner" feel to it. The menu is what you'd expect, with breakfast all day in big portions. I went here today with my son. He got the "Hungry Man", which includes eggs, biscuits and gravy, breakfast meat, hash browns, and pancakes. He ate (and enjoyed) all but the biscuits because he has never liked biscuits and gravy - more on that later. I had one of the other breakfasts with two eggs, hash browns, toast, and two pork chops. The chops are exceptionally thin (we're talkin' maybe ham steak thickness) but nice. Eggs were not rubbery. Toast was ... well, toast! 9-grain, which was nice. And hash browns galore. The coffee was decent as well. Service was quick, with a smile, and attentive. I had some of my son's biscuits and gravy because I saw another reviewer mention that they did not like them. I found them fresh, the gravy (while cold at this point) was not salty or overpowering and maybe even a little plain. All in all, I would go back for a decent meal at a great value.
(4)FakePlasticTree S.
Great food and excellent portions for the price. They would get me in and out on my lunch break with no problems. Very good service and excellent menu selection.
(4)Olivia R.
I am pretty sure we got black tea instead of coffee. If there is one single important thing a diner & its staff can do, it's make sure the coffee is good & hot. Food here is mediocre.
(1)Sharon L.
I'm a fan. The food was good. The atmosphere was great. The service was good and friendly. And, the most amazing thing - the prices were very low for the quantity and quality of food. They even have free Wifi. I ate a grilled chicken salad and a cup of chili. Both were great - considering the salad was only $7 and the chili $3. My husband got a roast beef sandwich and he liked it. The decor is like an old-fashioned diner. There are history lessons on the walls, old license plates and street signs, and a fish tank. Nothing fancy. But, if you want to fill your belly and spend your money with some friendly people, go here. :-)
(4)Emilie F.
Sat at the counter, had great service. The chorizo omelet was very good! Big portions, coffee refilled when mug is half empty, friendly waitresses, country music playing, license plate decorations at the counter = classic diner appeal!
(4)Chris C.
Contrary to previous reviews, we found great food here. Crisp hash browns, the best country fried steak, gravy very tasty, fun and friendly waitress. Highly recommend.
(5)Brent M.
Was not very impressed at all. The food was boring and the service was sub par. I had the chicken fried steak breakfast. The "butter" the cook put on my toast was interesting. The only thing I enjoyed was the coffee. I won't be returning.
(2)Captain H.
My stepdad and I enjoyed a perfect low carb breakfast here, waitress/kitchen was very accommodating. Had lightly poached eggs with smoked trout and a side of sautéed spinach and mushrooms. Everything was great!
(5)Dino S.
Not bad. Good old diner type food. Don't expect more. Cheap eats. Service was just OK. I will go back. Liked the feel of the place.
(3)Ben B.
Food was bland, very bland. The gravy and biscuits consisted of a hard biscuit with unflavored flour and milk gravy. The French toast was not even seasoned eggs, unsalted and not even a bit soaked into the bread. Diner or not, when the waitress has to be disturbed from her breakfast to get more coffee or the check, it won't get a second visit from me. 2 stars is being somewhat generous.
(2)Mike G.
Breakfast tacos. Say no more.
(5)Alain S.
We visited Halloween night, so the place was a little hectic with kids popping in and out for candy they'd already run out of. Like another reviewer, I was asked how I wanted my eggs and got them served differently. Everyone's food (including the simple dish for my 2-year old) was mediocre to ick. I'm not a food snob; we go for the same kind of food at the Crown Railroad, Mike & Ronda's, and the Alpha & Omega. The difference here was that nothing they served was even remotely tasty--and we were hungry! Only plus for me was that they had Mexican Pepsi (with sugar) in bottles. The atmosphere provided by the other diners that night was far better than any provided by the staff. Even though the server had cleared all our plates and our table was nigh empty, it still took 10 more minutes to see a check--and only because we got up and asked for it. The prices would have matched decent food. Avoid this place, unless you are desperate..
(2)Allen O.
Save money for food so so and management is very unprofessional to employees
(1)S C.
Acceptable breakfast. Typical diner fare - nothing exceptional. The device could have been better. One waitress had a nagging cough. She should not be here - independent of the hand sanitizer. Reasonably quick.
(2)Jacob M.
Clam chowder was soup of the day. Big serving size for good portion. Yummy, but not served very hot. Wife had chili hot dog plate with mashed potatoes. She didn't complain and finished it up quickly!
(3)Kristy G.
This was a charming little restaurant. We stopped in for breakfast and did a little browsing. The food was great, the portions big and the price perfect. I would love to come back here again.
(4)Mike C.
You would think I would have checked on Yelp first. Lesson learned. The bad: The house special, smoked Sedona Trout, was misnamed. First of all, it wasn't smoked. Secondly, it tasted like cardboard. So maybe it should be called "Trout that we forgot was in the broiler" special. The good: the ice water was cold.
(1)Jessi S.
I had the huevos rancheros and they were tasty. The portions are HUGE. I did not finish was was on my plate. Decent food at decent prices.
(3)Warlock S.
Worst restaurant ever. Within five minutes of being seated, the waitress came to our table three times asking if we were ready to order-made us feel rushed and irritated. Food sucked....they presented our check without even bothering to calculate the total. I'll never eat there again and you shouldn't either.
(1)Mica F.
Shame on me. I have been here way too many times. Every time I go, I swear I will never go back. The service is maybe the worst I have ever experienced. It is so dirty. I supposed the breakfast isn't terrible but it's pretty hard to mess up eggs. Last time we went, we waited over an hour for our breakfast. I swear this time - I will NEVER go back.
(1)Rebecca R.
The inside of this diner is cozy... kinda small but i liked it.... the staff was all smiles and very attentive.... never really knew who my server was since at least three different ones would come by checking up on us... it was great service.... eh... their food on the other hand... it was good.... but nothing to rave about... but it wasn't at all bad ....i got what i paid for... no complaints here.... the pricing was very reasonable and inexpensive :) which we all love when were traveling right?! i would go again ....
(3)A. J.
We used to go here quite often for a burger or weekend breakfast. Not anymore. The service is slow and the servers are more attentive to each other's social issues than they are to customers. If you want a burger downtown, go to the Grand Canyon Cafe. If you want breakfast, go to The Place. If you don't care about waiting, go to the Downtown Diner. Parking is a challenge (as anything in downtown Flagstaff is, so that's not a ding toward the DD). Gave them another shot...waited nearly 30 minutes for burgers. Sodas were flat. Had to find our own silverware. Only one waitress appeared to care at all, our designated waitress seemed to disappear after she brought us replacement sodas. There were some 'office' people who sat there and watched me wander around looking for silverware and did not get up to help. 3 burgers and drinks = nearly $30.
(1)DJ B.
FFS.... What an awful place. The pc on the web site might of been what it looked like when they first installed the booths and actually ran a diner. Now the booths look destroyed and the place is filthy. Food we ordered was breakfast and it sucked. Way unaccommodating, bland food, cheese unmelted when it should be melted, high prices for crap food. Also, this place fails hard at trying to be "Alternative". I know it's a job and I feel sorry for the staff a little but in the end, dude... torch you dump diner and put in a Subway cause that would of been 1000 times better than what we ate..... FAIL!
(1)Kyle S.
STAY AWAY!!! we were in town visiting last weekend and tried this place for brunch. we asked what the soup of the day was, what we received was completely different then what she told us. and when we asked her what the soup was that she brought out, she said "i don't know." this is just mind blowing that she didn't even know the type of soup she brought to us just by looking at it. every plate had something wrong with it or missing from it (seven of us), and the food tasted like PLASTIC. the service was horrible and we later learned that its a family business and so the waitresses know they wont get fired since its their family's business. RUDE RUDE HORRIBLE HORRIBLE!!!! STAY AWAYYYYYY!!!!!!
(1)Casey D.
Food was good. Service was friendly although a bit aloof. Nice classic diner.
(3)Corey L.
Seriously... its a diner. We were hesitant considering the 2.5 star review given by other people. If you don't stray too far from the basics, you will get a decent breakfast. I had two eggs, sausage patties, hash browns and toast, it was great and would beat IHOP or Denny's any day. My girlfriend had the two eggs and two pancakes. Pancakes were huge. The coffee was surprisingly decent. Service was good. I would go back again.
(3)Melanie C.
If you like Costco food then this is the place for you. $5 for Kraft Mac & cheese, really! All I can say in its favor is great location. Needs a complete facelift. Decor and menu. Pick somewhere else to eat.
(1)toby t.
Breakfast burrito was delicious and hot. French toast was cold. Service is what i expected for a diner-so so. The place needs an interior facelift. Not sure if i'll go back.
(3)Pietrina M.
Heard this place was bad, but my Aunt and Uncle came into town and wanted to eat there, so I did not object. We sat these for a good 20 minutes unnoticed. We almost forgot because we were chatting away and then I felt my tummy rumble and I knew I had to eat. The waitress was very young and had a bit of an attitude. The food took forever and was sub par. My aunt and I shared a cake that was stale and her milk was presumably frozen and defrosted because it had ice chunks in it. My bread was a bit stale and my tuna sandwich was pretty blah. There are so many great diners in Flagstaff, don't waste your time here just because it is cute and convenient.
(1)Danica S.
Went there with a group for breakfast on Sunday. Cozy little diner atmosphere and the staff was friendly. Some ordered breakfast entrees - which were okay but nothing spectacular (Could have got the same at a Dennys). I got a breakfast "fruit" parfait - strawberries, blueberries, bananna, yogurt and granola . .sounds good right - thinking fresh and light? The granola, banannas and yogurt were okay but the stawberries were from Sunday topping and I believe the blueberries might have been also. This should be on the dessert list . . not the breakfast. Been there once but would not make a trip back for it again.
(2)Jon R.
Came in on the Super Chief at 5:30am from L.A. The station agent recommended this place as it was open early. Hot tea and a bagel was all I needed and it was very well priced. They had some great daily specials on the board out front that were well priced. Waitress took good care of me and my companions until our departure. I came back for dinner on my way back to Northern California and had a great time and a good meal for under $10.
(5)Janay R.
woooow....if there was a negative star, that's what I would give this place. so, we walk in, thinking a diner breakfast would be quick and easy. we stand at the doorway waiting to be seated. the (very young) waitress walks by us 3 or 4 times, never says a word. finally somebody told us we could seat ourselves. about 10 minutes later, somebody finally brought menu's and asked if we wanted coffee. when the coffee was poured, i said "thank you", she said "yup". 20 minutes later, somebody finally comes to take our order. 45 minutes later, we still have no food, nobody has offered a refill on our very poor coffee, nobody has even acknowledge that we were sitting there, so we got up and walked out. i think the final straw was seeing a piece of toast that, from the moment we walked in, had been sitting in what we thought was a trash area, was actually placed on a new plate and given to a table next to ours..... this place is really REALLY bad......
(1)Edwin D.
cozy diner atmosphere. if you are looking for something inexpensive and very informal, or a quiet diner to sit at and relax this place is a good spot. the waitress was friendly and attentive even though we had showed up 30 minutes before they were closing
(4)Danielle N.
I ordered the meat burrito which was very good and my husband ordered the cinnamon french toast which was also very good but the service was dreadful and the atmosphere is cramped and uncomfortable at times. We saw our waitress to take our order and bring the food, that was it, we never even had our drinks refilled. The initial smell when you walk in is burned bread but after a while you stop noticing it. I would return for the food but I would pick up an order rather than wait.
(3)Alisha H.
I hate giving bad reviews, but I feel that someone ought to know if deciding whether or not to eat here. Just don't do it. Hands down the worst diner in central Flagstaff and the worst one I've been to in a long, long time. The reason wasn't the waiters or the aesthetic appeal, it's what makes or breaks a restaurant: the food. I ordered a biscuit with gravy, two eggs, hashbrowns, and sausage. My friend had the chicken fried steak, hashbrowns, and toast. The biscuit was too doughy, once it touches gravy it turns into a mush. The gravy tasted like flour and water, the consistent was gravy-like but the flavor was awful. The hashbrowns were basically undercooked. I say 'basically' because only the top was cooked, it must of been thrown on the stove and taken immediately off without allowing the potatoes to fully cook. It's really hard to get me to not like potatoes, but raw hashbrowns with a burnt top surely made me unhappy. My sausage and eggs were at least cooked well, but my friend said his chicken fried steak was lacking flavor and that the texture wasn't appetizing and the flour-water gravy didn't help either. We honestly question how this place has kept its amazing location and left promising ourselves and each other to never eat here again.
(1)Josh R.
Waited for an hour with a 2 year old to have my order forgotten. We repeatedly asked our server to check in our food but she couldn't be troubled to update us. As we were walking out we saw her upfront apologizing to us as we walked out. I have been here numerous times. The service has always been unacceptable but this time they crossed the line. I do not recommend this establishment to anyone wanting good service. They would be better off selling the property, bulldozing it, and putting up a food cart called "F, You!". Do not go here if you have children.
(1)Payton B.
Attracted to this place by review that said they had low carb breakfast. I ordered a cheese/green pepper/mushroom/onion and turkey sausage! Omelette. My friend had French toast. Place is a classic Route 66 themed diner in old town Flagstaff. Eggs were excellent -south beach style, with toast and hash browns.
(4)Bethie G.
I'm biased, admittedly, regarding the DD for a number of reasons. The location, the ambiance, the food, and the memories. Many an afternoon, well into the night have been spent here hovering over books or escaping unbearable roommates or just watching the rain. The food can be boring, the service can be slow, but all of the reasons I mention for my bias is why the diner will always hold a good place with me. It's diner food, nothing fancy. The patty melt is my go to, with those awesome greasy fries. Easy egg breakfasts, pancakes, and French toasters good. A burger with green chile added is great. Seriously, it's quick and cheap. If you want something monumental/inspiring this is not the place. It is very chill here.
(5)Alex S.
I would rather eat McDonalds. That's how bad this place is. I ordered the "homemade" soup and a philly. The soup looked good but upon tasting it I realized it was probably "homemade" in the 90's. The philly was one of the strangest things I've ever tasted. You know how you can taste what you smell? Well, the meat tasted the way poop smells. Why? How can you mess this up? My friend was also not satisfied with her meal. I have never, ever sent back food at a restaurant. I usually just suck it up, but this was too much. I told our waitress that I could not eat the food and her face went from smiling to looking like a wooden dummy. That forced smile. The disingenuous valley girl tone. We left. Hungry.
(1)Charlene C.
Enjoyed a great breakfast with the family at this little diner. The service was A+ and we all enjoyed our breakfast. It seems like a very small place when you see it from the front but it keeps on going as you walk to the back. Drinks were kept full and the meal was served quickly. I would eat there again.
(4)Olive S.
My father & I had a great meal together here. The waitress was very friendly & helpful. My father has some severe allergies & she was very efficient in making sure he would not get sick. The food was great! We had a reuben but substituted turkey & a gardenburger deluxe-both were made with high quality ingredients & tasted wonderful! Thanks!
(5)Amy S.
Initial thought of the diner is that it's small and cozy... fits downtown Flagstaff well. The staff was attentive and the food came out quickly. And, the price was very reasonable. The food was pretty good, but nothing to rave about. I went with the pancakes and bacon - the pancakes were fluffy and the bacon.... well, it tasted like bacon, which is a compliment. My boyfriend went with the bagel sandwich - he's quite the lover of sandwiches. He ate the whole thing, so it must have been pretty good.
(3)Patty B.
The benches are a little aged, but the breakfast here is absolutely fabulous! I'll be back to this place next visit for sure. Service is friendly and quick, coffee is decent.
(5)Nick E.
Friendly staff, great early morning breakfast, older building not ADA accessible.
(4)Ray T.
If you've visited Flagstaff you've probably walked by this place and not even noticed it. Appropriately dive-y, this place serves some of the best breakfast this side if Harlow's. Eggs are fresh, bacon is thick and the hash browns are perfect. Service can be a little slow because it's a small operation but that's a minor complaint. The food makes it worth it.
(4)Bob B.
It's a diner, cheap, and good. We went there on 6/19/15. We ordered a bacon cheese burger, open faced roast beast sandwich, chicken fried steak, and top sirloin steak. For the quantity and price this food was great. service was attentive and friendly.
(5)Jane V.
BEST CLAM CHOWDER in town! Homemade, it was the greatest soup I have ever had... I strongly suggest for everyone to go every FRIDAY night and get a bowl. You won't regret it!
(5)Denise S.
Loved this lil gem! !!! A young waitress named April was a breathe of fresh air on a dreary wet day. She was so pleasant and diligent while serving us I will DEFINITELY return!!!!!
(5)Catherine E.
Cute diner with licence plates as counter decorations. My travel compagnon and I both ordered one of the home made soups. loved the minestrone. My compagnon is not a big fan of the coffee though (not strong enough) and my salad was very oversized and, well, to tell you the truth: uninspired. It looked as if they just opened a big mixed salad bag tossed it on a plate, threw some chicken on it and then some grated cheddar. Not the worst I've ever had, but not anything I would recommend ordering.
(3)Robert Y.
I am on the fence as to whether to give this 2 or three stars,, but i will give it 3. This is a greasy spoon type diner and its good for what it is. The service was quick, there was a variety of items on the menu. I got a hit dog and my roommate got waffle with bacon. We tried each others food and liked them, but we have had better. Its very reminiscent of the diners you find in New York and parts of NJ, although the ones I liked in NJ were a bit different. Still, Its the type of place to go after a morning workout or on a Saturday night when all you want to do is load up on carbs or get something that is a step up (and thats being generous) from fast food. I would recommend this place for visiting once. Its not very impressive, but it gets the job done. We came her for a pre hike carb load, and it worked well.
(3)Taylor A.
This is the quintessential hole in the wall diner. Breakfast was delicious and cheap. The kind of place where everybody knows your name. Love it!
(5)Gerald S.
Slow down. Have a seat at the counter or a table near the window, and let the world slide by. Bring your newspaper or laptop or Ipad, and unwind over a bottomless mug of coffee, and french toast, or anything else that soothes your palate in the morning. This is a homegrown, laid back, version of a New Jersey diner with spurs. Become part of the family. You are always welcome.
(4)michelle b.
Just walked out of there. Looked like a cool place, Waitress took our order and never came back , Didn't even bring our drinks while people who Got there after we did were getting taken care of. After 20 minutes they noticed us and the Same waitress asked if she took our order. Still no drinks, the excuse was that they were Slammed. Bull , there were only 3 other tabes With people, epic fail !
(1)Joseph S.
The Short: An old-fashion American diner that does everything okay and nothing great. The Pros: - Diverse selection of foods and desserts. - Charmingly characteristic decor for diner. - Good portions for money. - Clean (usually). - Nice and warm (that's tough in Flagstaff). The Cons: - Service can suffer at times. Depends to much on waitress (have never seen a waiter). - Nothing is particularly great. - Could use more TVs or a greater dedication to decor. - Some items aren't congruently priced. Why is a low-quality hotdog so much? Best Item(s): - BLT with salad or fries. Interesting Fact: - I gave it 3 stars but eat here alllllll theeeee tiiiiiiiiiime!
(3)Kay L.
I can't honestly say whether or not the food is good. Boyfriend and I just walked out before the food was dropped. We are visiting flag from Tucson and ohhh I am so mad! The girl who waited on us had absolutely no personality, didn't smile or introduce herself, which is fine with me IF you're on top of your game. After forty minutes of sitting with an empty coffee cup and no food, we decided to walk out. Downtown diner get your crap together or close your doors.
(1)A C.
Worst service ever. Took 50 minutes from putting in our order to the food being served. Waitress didn't come by to refill drinks or anything.
(1)Chad J.
It is rare that we will eat at the same place multiple times on a trip. The Downtown Diner was an exception. We at breakfasts twice during a recent trip. Great pricing and delicious food. Some other reviewers said it and I agree - don't expect gourmet dining. This is food designed to nourish and make you feel ready to take on the day.
(4)Dennis A.
It's a real old-school diner. Nothing fancy at all or even nice, really. It's kind of skanky, actually but I'm cool with that. Love it for what it is. Basic food; cheap and good.
(4)Samantha K.
We picked this place because it served breakfast all day and the prices were reasonable. The food was just very bland. I got a breakfast plate with French toast, eggs, sausage, and hash browns. None of those items really stood out -- all quite mediocre. My husband got one of their hot sandwiches and said it was the first time he could recall not having enough cheese on a sandwich. Kind of disappointing.
(2)Craig Y.
Friendly staff, but the food is so-so. I had the club sandwich and it was made on that cheap wheat sandwich bread that you would get for 99 cents a loaf. My wife had the grilled cheese and it was a cheese slice on the same cheap bread. This place would be awesome if they would step up the quality of the food a few notches.
(2)Brandi B.
This is a true diner, no frills, just off of route 66. family owned very typical decor. it has a ll the traditions breakfast foods, good prices & the family is always working making sure u get good service. old fashioned diner.
(5)Steve M.
In reading the other reviews for this place, I see that it has received a number of blistering reviews. Either I was here on a good day or some people forgot that a Diner is anything but gourmet. This place is in my mind, a typical Diner. Nothing fancy..nothing expensive...kitschy decor...just good simple (stick to your ribs) food. My wife and I were there for breakfast. I ordered the "Chef Special" ($8) which included a generous stack of pancakes, two eggs and a choice of bacon or sausage. All were prepared to perfection. In fact, the scrambled eggs had to have been about 3 eggs worth at least. My wife ordered the Tuna Melt with a side of fries. Again, it was a generous portion and she could barely finish half the sandwich. She's a complete food snob and thought the melt was delicious. As for service - very friendly waitresses. We never needed to ask for anything because we were attended to regularly. In reading the negative reviews of this place, this seemed to be the biggest negative so perhaps your experience will vary but we had no issues. The one warning I'll give you is to look out for the surprising step down when going to the bathrooms. If you aren't prepared for it, you may find yourself on a tour of of the Flagstaff Hospital before you make it up to the Grand Canyon.
(3)David P.
I have eaten here for breakfast 5 or 6 times and it's always tasty good. I have enjoyed their pancakes, french toast, eggs and omelets, SOS, hash browns, eggs benedict, coffee and juice. All are delicious and satisfying. Service is helpful and prompt. My coffee cup stayed full and hot. Good breakfast on a cold and icy morning!
(4)Stephen M.
We were poking around in Flagstaff and just wanted a plain meal without all the gimmicks. Something like chicken fried steak with real mashed potatoes. Yeah, like that...and that's exactly what I got, and about as good as I have ever had. Believe me, you CAN mess this stuff up, but the Diner does not! The coffee is good, the place seems super clean and the service is fast, friendly and helpful. This is an old-fashioned diner experience with good food and a nice breakfast-all-day menu and we would definitely go back...I recommend you try it too, if that's what you are looking for!
(4)Steve G.
This is a nice, "country" restaurant with a distinct "diner" feel to it. The menu is what you'd expect, with breakfast all day in big portions. I went here today with my son. He got the "Hungry Man", which includes eggs, biscuits and gravy, breakfast meat, hash browns, and pancakes. He ate (and enjoyed) all but the biscuits because he has never liked biscuits and gravy - more on that later. I had one of the other breakfasts with two eggs, hash browns, toast, and two pork chops. The chops are exceptionally thin (we're talkin' maybe ham steak thickness) but nice. Eggs were not rubbery. Toast was ... well, toast! 9-grain, which was nice. And hash browns galore. The coffee was decent as well. Service was quick, with a smile, and attentive. I had some of my son's biscuits and gravy because I saw another reviewer mention that they did not like them. I found them fresh, the gravy (while cold at this point) was not salty or overpowering and maybe even a little plain. All in all, I would go back for a decent meal at a great value.
(4)FakePlasticTree S.
Great food and excellent portions for the price. They would get me in and out on my lunch break with no problems. Very good service and excellent menu selection.
(4)Olivia R.
I am pretty sure we got black tea instead of coffee. If there is one single important thing a diner & its staff can do, it's make sure the coffee is good & hot. Food here is mediocre.
(1)Sharon L.
I'm a fan. The food was good. The atmosphere was great. The service was good and friendly. And, the most amazing thing - the prices were very low for the quantity and quality of food. They even have free Wifi. I ate a grilled chicken salad and a cup of chili. Both were great - considering the salad was only $7 and the chili $3. My husband got a roast beef sandwich and he liked it. The decor is like an old-fashioned diner. There are history lessons on the walls, old license plates and street signs, and a fish tank. Nothing fancy. But, if you want to fill your belly and spend your money with some friendly people, go here. :-)
(4)Heaven J.
This place is to die for! If you're looking for a fresh home cooked meal this is definitely the place to go for cheap!! It's about the same price as most fast food places but 1,000× better, the staff is friendly and fast and the old school atmosphere Is adorable
(5)Janay R.
woooow....if there was a negative star, that's what I would give this place. so, we walk in, thinking a diner breakfast would be quick and easy. we stand at the doorway waiting to be seated. the (very young) waitress walks by us 3 or 4 times, never says a word. finally somebody told us we could seat ourselves. about 10 minutes later, somebody finally brought menu's and asked if we wanted coffee. when the coffee was poured, i said "thank you", she said "yup". 20 minutes later, somebody finally comes to take our order. 45 minutes later, we still have no food, nobody has offered a refill on our very poor coffee, nobody has even acknowledge that we were sitting there, so we got up and walked out. i think the final straw was seeing a piece of toast that, from the moment we walked in, had been sitting in what we thought was a trash area, was actually placed on a new plate and given to a table next to ours..... this place is really REALLY bad......
(1)Edwin D.
cozy diner atmosphere. if you are looking for something inexpensive and very informal, or a quiet diner to sit at and relax this place is a good spot. the waitress was friendly and attentive even though we had showed up 30 minutes before they were closing
(4)Emilie F.
Sat at the counter, had great service. The chorizo omelet was very good! Big portions, coffee refilled when mug is half empty, friendly waitresses, country music playing, license plate decorations at the counter = classic diner appeal!
(4)Chris C.
Contrary to previous reviews, we found great food here. Crisp hash browns, the best country fried steak, gravy very tasty, fun and friendly waitress. Highly recommend.
(5)Brent M.
Was not very impressed at all. The food was boring and the service was sub par. I had the chicken fried steak breakfast. The "butter" the cook put on my toast was interesting. The only thing I enjoyed was the coffee. I won't be returning.
(2)Captain H.
My stepdad and I enjoyed a perfect low carb breakfast here, waitress/kitchen was very accommodating. Had lightly poached eggs with smoked trout and a side of sautéed spinach and mushrooms. Everything was great!
(5)Eila S.
This place is the epitome of a small town diner. The service is decent. We had to ask our waitress several times for ketchup. She switched our orders. This typically isn't a big deal. But the woman denied that she was wrong and was telling us "No, that's what you ordered and that's what he ordered." I was a little shocked by this because it really was no biggie to us. The food is "meh". Not great, not bad.
(2)C. N.
Typical diner good. Not that spectacular.
(3)Vern G.
Delicious chicken-fried steak and eggs. The mashed potatoes were real red potatoes, which is awesome! Biscuits were very soft and moist! Great service; three servers, all checked in on us, and all very friendly and warm.
(4)Dino S.
Not bad. Good old diner type food. Don't expect more. Cheap eats. Service was just OK. I will go back. Liked the feel of the place.
(3)Ben B.
Food was bland, very bland. The gravy and biscuits consisted of a hard biscuit with unflavored flour and milk gravy. The French toast was not even seasoned eggs, unsalted and not even a bit soaked into the bread. Diner or not, when the waitress has to be disturbed from her breakfast to get more coffee or the check, it won't get a second visit from me. 2 stars is being somewhat generous.
(2)Mike G.
Breakfast tacos. Say no more.
(5)Alain S.
We visited Halloween night, so the place was a little hectic with kids popping in and out for candy they'd already run out of. Like another reviewer, I was asked how I wanted my eggs and got them served differently. Everyone's food (including the simple dish for my 2-year old) was mediocre to ick. I'm not a food snob; we go for the same kind of food at the Crown Railroad, Mike & Ronda's, and the Alpha & Omega. The difference here was that nothing they served was even remotely tasty--and we were hungry! Only plus for me was that they had Mexican Pepsi (with sugar) in bottles. The atmosphere provided by the other diners that night was far better than any provided by the staff. Even though the server had cleared all our plates and our table was nigh empty, it still took 10 more minutes to see a check--and only because we got up and asked for it. The prices would have matched decent food. Avoid this place, unless you are desperate..
(2)Allen O.
Save money for food so so and management is very unprofessional to employees
(1)S C.
Acceptable breakfast. Typical diner fare - nothing exceptional. The device could have been better. One waitress had a nagging cough. She should not be here - independent of the hand sanitizer. Reasonably quick.
(2)Jacob M.
Clam chowder was soup of the day. Big serving size for good portion. Yummy, but not served very hot. Wife had chili hot dog plate with mashed potatoes. She didn't complain and finished it up quickly!
(3)Kristy G.
This was a charming little restaurant. We stopped in for breakfast and did a little browsing. The food was great, the portions big and the price perfect. I would love to come back here again.
(4)Mike C.
You would think I would have checked on Yelp first. Lesson learned. The bad: The house special, smoked Sedona Trout, was misnamed. First of all, it wasn't smoked. Secondly, it tasted like cardboard. So maybe it should be called "Trout that we forgot was in the broiler" special. The good: the ice water was cold.
(1)Jessi S.
I had the huevos rancheros and they were tasty. The portions are HUGE. I did not finish was was on my plate. Decent food at decent prices.
(3)Amy J.
Orders came out wrong, service was bad, expensive for what you get
(1)Warlock S.
Worst restaurant ever. Within five minutes of being seated, the waitress came to our table three times asking if we were ready to order-made us feel rushed and irritated. Food sucked....they presented our check without even bothering to calculate the total. I'll never eat there again and you shouldn't either.
(1)Mica F.
Shame on me. I have been here way too many times. Every time I go, I swear I will never go back. The service is maybe the worst I have ever experienced. It is so dirty. I supposed the breakfast isn't terrible but it's pretty hard to mess up eggs. Last time we went, we waited over an hour for our breakfast. I swear this time - I will NEVER go back.
(1)Rebecca R.
The inside of this diner is cozy... kinda small but i liked it.... the staff was all smiles and very attentive.... never really knew who my server was since at least three different ones would come by checking up on us... it was great service.... eh... their food on the other hand... it was good.... but nothing to rave about... but it wasn't at all bad ....i got what i paid for... no complaints here.... the pricing was very reasonable and inexpensive :) which we all love when were traveling right?! i would go again ....
(3)A. J.
We used to go here quite often for a burger or weekend breakfast. Not anymore. The service is slow and the servers are more attentive to each other's social issues than they are to customers. If you want a burger downtown, go to the Grand Canyon Cafe. If you want breakfast, go to The Place. If you don't care about waiting, go to the Downtown Diner. Parking is a challenge (as anything in downtown Flagstaff is, so that's not a ding toward the DD). Gave them another shot...waited nearly 30 minutes for burgers. Sodas were flat. Had to find our own silverware. Only one waitress appeared to care at all, our designated waitress seemed to disappear after she brought us replacement sodas. There were some 'office' people who sat there and watched me wander around looking for silverware and did not get up to help. 3 burgers and drinks = nearly $30.
(1)DJ B.
FFS.... What an awful place. The pc on the web site might of been what it looked like when they first installed the booths and actually ran a diner. Now the booths look destroyed and the place is filthy. Food we ordered was breakfast and it sucked. Way unaccommodating, bland food, cheese unmelted when it should be melted, high prices for crap food. Also, this place fails hard at trying to be "Alternative". I know it's a job and I feel sorry for the staff a little but in the end, dude... torch you dump diner and put in a Subway cause that would of been 1000 times better than what we ate..... FAIL!
(1)Kyle S.
STAY AWAY!!! we were in town visiting last weekend and tried this place for brunch. we asked what the soup of the day was, what we received was completely different then what she told us. and when we asked her what the soup was that she brought out, she said "i don't know." this is just mind blowing that she didn't even know the type of soup she brought to us just by looking at it. every plate had something wrong with it or missing from it (seven of us), and the food tasted like PLASTIC. the service was horrible and we later learned that its a family business and so the waitresses know they wont get fired since its their family's business. RUDE RUDE HORRIBLE HORRIBLE!!!! STAY AWAYYYYYY!!!!!!
(1)Casey D.
Food was good. Service was friendly although a bit aloof. Nice classic diner.
(3)Corey L.
Seriously... its a diner. We were hesitant considering the 2.5 star review given by other people. If you don't stray too far from the basics, you will get a decent breakfast. I had two eggs, sausage patties, hash browns and toast, it was great and would beat IHOP or Denny's any day. My girlfriend had the two eggs and two pancakes. Pancakes were huge. The coffee was surprisingly decent. Service was good. I would go back again.
(3)Melanie C.
If you like Costco food then this is the place for you. $5 for Kraft Mac & cheese, really! All I can say in its favor is great location. Needs a complete facelift. Decor and menu. Pick somewhere else to eat.
(1)toby t.
Breakfast burrito was delicious and hot. French toast was cold. Service is what i expected for a diner-so so. The place needs an interior facelift. Not sure if i'll go back.
(3)Pietrina M.
Heard this place was bad, but my Aunt and Uncle came into town and wanted to eat there, so I did not object. We sat these for a good 20 minutes unnoticed. We almost forgot because we were chatting away and then I felt my tummy rumble and I knew I had to eat. The waitress was very young and had a bit of an attitude. The food took forever and was sub par. My aunt and I shared a cake that was stale and her milk was presumably frozen and defrosted because it had ice chunks in it. My bread was a bit stale and my tuna sandwich was pretty blah. There are so many great diners in Flagstaff, don't waste your time here just because it is cute and convenient.
(1)Danica S.
Went there with a group for breakfast on Sunday. Cozy little diner atmosphere and the staff was friendly. Some ordered breakfast entrees - which were okay but nothing spectacular (Could have got the same at a Dennys). I got a breakfast "fruit" parfait - strawberries, blueberries, bananna, yogurt and granola . .sounds good right - thinking fresh and light? The granola, banannas and yogurt were okay but the stawberries were from Sunday topping and I believe the blueberries might have been also. This should be on the dessert list . . not the breakfast. Been there once but would not make a trip back for it again.
(2)Jon R.
Came in on the Super Chief at 5:30am from L.A. The station agent recommended this place as it was open early. Hot tea and a bagel was all I needed and it was very well priced. They had some great daily specials on the board out front that were well priced. Waitress took good care of me and my companions until our departure. I came back for dinner on my way back to Northern California and had a great time and a good meal for under $10.
(5)