I come here on occasion because I stay in a hotel close by for training in Madison. I ordered scrambled eggs, toast, hash browns, sausage links as well as a fruit bowl. My food came out except for the fruit bowl - I didn't noticed because I was so engrossed in the book I was reading. I forgot about it until I got the bill. I told the waitress and she took it off the bill as well as gave me a discount because I have been there a lot, which she didn't have to do at all. I felt bad because the waitress appeared to be the only one there at about 7:30 am and there were about 8 - 10 tables full of customers. I would maybe recommend hat they have at least 2 people on, in case it ever gets busy or at least have the manager help.
(3)
Victor P.
Ok I've gone to IHOP for years all over the country but today changed all that for me not only was the service horrible the food was less than microwave quality I will never ever go to this IHOP again. The manager should be fired as well as the entire staff. I know these are strong statements but that's how bad it was my fiance tipped only out of obligation.
(1)
Amber V.
Server was ok. Nothing special. Should have been a little more attentive as it was fairly dead in there. Today I ordered the bacon temptation omelette. I'm still not sure how I feel about the cold tomatoes on top and the cheese sauce. Overall it's ihop. Not bad prices. Kids eat free which is nice. We'll be back at some point but there are definitely better places out there to go.
(3)
Mika M.
They seated me and then forgot about me. The waitress was inexperienced and ran around like a deer n a headlight. When she notice she had forgot about my table she asked the manager to serve us. Cause she saw the mean looks on our faces. PS, their glasses are soooooo dirty
(1)
Thomas P.
It amazes me that, after reading the comments here, that this iHop is still open. The location must be the key. Their third and final chance came and went without me getting so much as coffee. I was seated and given a menu, and that is where it ended. FIFTEEN minutes later, I walked out the door, as NO ONE came to the table. The waitress who was supposed to wait on me was talking to someone she knew, having a conversation peppered heavily with 'F' this and 'F' that, and so on. I will not give iHop corporate the time of day on this one, as they have BS'd me twice, in that they said they would handle the situation. This place was refurbished not long a go, and it already looks like it did before. Dirty. Broken. There is nothing here for anyone, unless they want to spend a lot of money for terrible food and poor service, served in a health code violation.
(1)
Adam W.
The service was very slow and unattentive. The food was also very poor. I don't expect much from IHOP but apparently expected too much. We're done eating at IHOP.
(1)
Ivanka B.
Service was atrocious. We're en route from Baraboo to Chicago and had a group of 7. Though it was Memorial Day, the restaurant wasn't packed yet we waited 25 minutes for a table. Another 20 before our orders were taken and drinks brought. The restaurant itself was truly filthy - stained, disgusting carpet and very poor layout so patrons are walking through service areas. Not cool. Should have gone to Log Cabin in Baraboo.
(2)
Katelyn B.
This is probably the worst IHOP I have ever been to in my life. The dining area is small so it isn't like they have a 100s of diners at a time, but they always have 20 or so workers working and their service is still terrible and unorganized. I went there a couple of weeks ago and when we walked in not one person said hi to us, and the lady behind the counter was on the store phone (understandable) but after she got off the phone she just walked away...another worker came up near the Counter to ring someone out & still said nothing to us. By the time the first worker had came back, 2 other families had came in after us and then started to seat them first, telling us we had a wait time of 10 minutes! I had to raise my voice to let her know we had been there first and had been waiting several minutes. I went there again 2 days ago. My friend got her food about 10 minutes before I got mine & the waiter had just walked past setting the food on the table without even asking if she needed anything else right away. She had no silverware and our waiter then disappeared for 10 minutes until he brought my food, at which point her food had gotten cold. She was able to tell him we needed silverware when he dropped off my food, but took several minutes to bring it back to the table and then did the same thing he did before-set it on the table and walked away. All my food was cold besides my eggs, and my toast was cold, hard, and only one piece had been buttered. When we told one of the waitresses we wanted to talk to a manager (because our waiter was MIA once again) the manager came over and listened to our complaints and then said "Oh well someone ordered toast with no butter so yours had to be remade" and then walked away. No apology, just an excuse for piss-poor service! She did end up giving us 15% off our meal but acted like they hadn't done anything wrong. I'd rather cook my own breakfast than eat here.
(1)
Paul B.
So my family and I are trying to enjoy our meals while a group of customers on the other side of the incredibly small dining room are having a loud conversation, taking calls via their cell phone speakers, and listening to YouTube videos on their phones. I tell our server about it and the manager is then informed. When the manager walks past the group to investigate, they're not being noisy so nothing is said. The noise then picks up again and our server comes by to drop off our check. We're told that our meal is comped by 50%, which I'll obviously take, but that nothing was being done about the noise because the manager didn't hear anything. So my complaint was without merit and the loud group shouldn't have been told that other customers were complaining about the noise they were making?! What an incompetent manager! The food was merely meh. Other than the noise issue, our server was fine.
(3)
Nicole P.
Though there are some very good breakfast places closer to our home, my husband is enamored of IHOP pancakes. So when we get coupons in the Sunday paper we come here for breakfast. They underwent some sort of change last year. The place closed down, then seemed to reopen almost immediately - hiring new people (judging by the help wanted sign on the marquee) and redecorating. The decor is bland and unremarkable - standard American Chain Restaurant style. We never had any problems with the food before (we go maybe four times a year). The food is still fine. I personally wish they had more crepes on the menu but will survive with my lingonberry sauce. As others have mentioned, you do need to walk through a narrow wait station on the way to some of the tables. I don't like this, but the staff all seem used to it and so it isn't the worst thing ever. I've never used the restroom so can't comment on that.
(3)
Heather C.
Two adults and one kid equals a 40 dollar meal. It's not like we ordered everything on the menu either. The kid had pancakes and a drink, the adults each had an omelet and one drink. The pancakes were great, but the omelets were super salty, and the ingredients were the furthest thing from fresh. The service was horrible. They kept forgetting things, and it felt like they were trying to rush us out the door, even though there was only one other table there. Another reviewer mentioned having to walk through a service area, and it's true. To get to the bathrooms you have to walk through a narrow service area that seems awkward. The bathrooms were nasty dirty, next time I'll just hold it. To top it off I got food poisoning and spent the rest of the day suffering immensely. Thanks International House of Poop!!!
(1)
D J.
The pancakes are so fluffy and good. The service is excellent and it is fun to put a huge amount of unnecessary syrup on the cakes
(5)
Brandi F.
TERRIBLE MANAGEMENT! - Over a year after I quit working at this IHOP because of terrible management. I called in a to-go order for my boyfriend and I - When I got there, I ended up having issues with my debit card so I ended up running across the street to pull money out of the bank. When I got back, I asked Jenelle, the manager, if I could have my food warmed up cause it was cold and she approached me with an atrocious attitude, and told me nope and walked off. So I said, alright, forget it, and left the $30.00 in food and walked out the door. I will never eat there again because I've come to the conclusion that there food gets cold and hard almost immediately.
(1)
Ken K.
It's old. It's small. The staff was attentive. Food showed up quick and tasted like IHOP food.
(3)
Frank C.
Too institutional. Out of a can, bag, box, or freezer. Parking is very limited. Not a fan.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Caters : No
Jennifer C.
I come here on occasion because I stay in a hotel close by for training in Madison. I ordered scrambled eggs, toast, hash browns, sausage links as well as a fruit bowl. My food came out except for the fruit bowl - I didn't noticed because I was so engrossed in the book I was reading. I forgot about it until I got the bill. I told the waitress and she took it off the bill as well as gave me a discount because I have been there a lot, which she didn't have to do at all. I felt bad because the waitress appeared to be the only one there at about 7:30 am and there were about 8 - 10 tables full of customers. I would maybe recommend hat they have at least 2 people on, in case it ever gets busy or at least have the manager help.
(3)Victor P.
Ok I've gone to IHOP for years all over the country but today changed all that for me not only was the service horrible the food was less than microwave quality I will never ever go to this IHOP again. The manager should be fired as well as the entire staff. I know these are strong statements but that's how bad it was my fiance tipped only out of obligation.
(1)Amber V.
Server was ok. Nothing special. Should have been a little more attentive as it was fairly dead in there. Today I ordered the bacon temptation omelette. I'm still not sure how I feel about the cold tomatoes on top and the cheese sauce. Overall it's ihop. Not bad prices. Kids eat free which is nice. We'll be back at some point but there are definitely better places out there to go.
(3)Mika M.
They seated me and then forgot about me. The waitress was inexperienced and ran around like a deer n a headlight. When she notice she had forgot about my table she asked the manager to serve us. Cause she saw the mean looks on our faces. PS, their glasses are soooooo dirty
(1)Thomas P.
It amazes me that, after reading the comments here, that this iHop is still open. The location must be the key. Their third and final chance came and went without me getting so much as coffee. I was seated and given a menu, and that is where it ended. FIFTEEN minutes later, I walked out the door, as NO ONE came to the table. The waitress who was supposed to wait on me was talking to someone she knew, having a conversation peppered heavily with 'F' this and 'F' that, and so on. I will not give iHop corporate the time of day on this one, as they have BS'd me twice, in that they said they would handle the situation. This place was refurbished not long a go, and it already looks like it did before. Dirty. Broken. There is nothing here for anyone, unless they want to spend a lot of money for terrible food and poor service, served in a health code violation.
(1)Adam W.
The service was very slow and unattentive. The food was also very poor. I don't expect much from IHOP but apparently expected too much. We're done eating at IHOP.
(1)Ivanka B.
Service was atrocious. We're en route from Baraboo to Chicago and had a group of 7. Though it was Memorial Day, the restaurant wasn't packed yet we waited 25 minutes for a table. Another 20 before our orders were taken and drinks brought. The restaurant itself was truly filthy - stained, disgusting carpet and very poor layout so patrons are walking through service areas. Not cool. Should have gone to Log Cabin in Baraboo.
(2)Katelyn B.
This is probably the worst IHOP I have ever been to in my life. The dining area is small so it isn't like they have a 100s of diners at a time, but they always have 20 or so workers working and their service is still terrible and unorganized. I went there a couple of weeks ago and when we walked in not one person said hi to us, and the lady behind the counter was on the store phone (understandable) but after she got off the phone she just walked away...another worker came up near the Counter to ring someone out & still said nothing to us. By the time the first worker had came back, 2 other families had came in after us and then started to seat them first, telling us we had a wait time of 10 minutes! I had to raise my voice to let her know we had been there first and had been waiting several minutes. I went there again 2 days ago. My friend got her food about 10 minutes before I got mine & the waiter had just walked past setting the food on the table without even asking if she needed anything else right away. She had no silverware and our waiter then disappeared for 10 minutes until he brought my food, at which point her food had gotten cold. She was able to tell him we needed silverware when he dropped off my food, but took several minutes to bring it back to the table and then did the same thing he did before-set it on the table and walked away. All my food was cold besides my eggs, and my toast was cold, hard, and only one piece had been buttered. When we told one of the waitresses we wanted to talk to a manager (because our waiter was MIA once again) the manager came over and listened to our complaints and then said "Oh well someone ordered toast with no butter so yours had to be remade" and then walked away. No apology, just an excuse for piss-poor service! She did end up giving us 15% off our meal but acted like they hadn't done anything wrong. I'd rather cook my own breakfast than eat here.
(1)Paul B.
So my family and I are trying to enjoy our meals while a group of customers on the other side of the incredibly small dining room are having a loud conversation, taking calls via their cell phone speakers, and listening to YouTube videos on their phones. I tell our server about it and the manager is then informed. When the manager walks past the group to investigate, they're not being noisy so nothing is said. The noise then picks up again and our server comes by to drop off our check. We're told that our meal is comped by 50%, which I'll obviously take, but that nothing was being done about the noise because the manager didn't hear anything. So my complaint was without merit and the loud group shouldn't have been told that other customers were complaining about the noise they were making?! What an incompetent manager! The food was merely meh. Other than the noise issue, our server was fine.
(3)Nicole P.
Though there are some very good breakfast places closer to our home, my husband is enamored of IHOP pancakes. So when we get coupons in the Sunday paper we come here for breakfast. They underwent some sort of change last year. The place closed down, then seemed to reopen almost immediately - hiring new people (judging by the help wanted sign on the marquee) and redecorating. The decor is bland and unremarkable - standard American Chain Restaurant style. We never had any problems with the food before (we go maybe four times a year). The food is still fine. I personally wish they had more crepes on the menu but will survive with my lingonberry sauce. As others have mentioned, you do need to walk through a narrow wait station on the way to some of the tables. I don't like this, but the staff all seem used to it and so it isn't the worst thing ever. I've never used the restroom so can't comment on that.
(3)Heather C.
Two adults and one kid equals a 40 dollar meal. It's not like we ordered everything on the menu either. The kid had pancakes and a drink, the adults each had an omelet and one drink. The pancakes were great, but the omelets were super salty, and the ingredients were the furthest thing from fresh. The service was horrible. They kept forgetting things, and it felt like they were trying to rush us out the door, even though there was only one other table there. Another reviewer mentioned having to walk through a service area, and it's true. To get to the bathrooms you have to walk through a narrow service area that seems awkward. The bathrooms were nasty dirty, next time I'll just hold it. To top it off I got food poisoning and spent the rest of the day suffering immensely. Thanks International House of Poop!!!
(1)D J.
The pancakes are so fluffy and good. The service is excellent and it is fun to put a huge amount of unnecessary syrup on the cakes
(5)Brandi F.
TERRIBLE MANAGEMENT! - Over a year after I quit working at this IHOP because of terrible management. I called in a to-go order for my boyfriend and I - When I got there, I ended up having issues with my debit card so I ended up running across the street to pull money out of the bank. When I got back, I asked Jenelle, the manager, if I could have my food warmed up cause it was cold and she approached me with an atrocious attitude, and told me nope and walked off. So I said, alright, forget it, and left the $30.00 in food and walked out the door. I will never eat there again because I've come to the conclusion that there food gets cold and hard almost immediately.
(1)Ken K.
It's old. It's small. The staff was attentive. Food showed up quick and tasted like IHOP food.
(3)Frank C.
Too institutional. Out of a can, bag, box, or freezer. Parking is very limited. Not a fan.
(2)