I have been to this place four or five times. It's ok for a brazier. The servers were actually pretty nice; one time they messed up my wife's drink and they gave her a replacement quickly and with no hassle. I haven't noticed any of the health violations rained down on this place in the other reviews, but I also didn't order the chicken sandwich.
(3)
Brandi B.
If I could give this place less then a one star I would. I feel like there is a certain expectation for all chain reaturants not saying its a high expectation but you should be able to go in and get about the same thing at each location that is what the point of a chain restaurant is.This particular DQ was horrible. We just wanted a quick stop grab a snack and drink. We ordered the chicken quesadilla snack melt -which was dry and had big chunks of raw onion. Then we ordered a Orange Julius the new pineapple strawberry orange. There was training so it was understandable for it to take a little longer but we sat for over 10 minutes. And when it was finally done it was not a smoothie at all it is the consistany of water and taste only like orange juice. This place was a waste of our time and money. Not to mention the staff was not really approachable I work and manage a service driven business if our front staff looked and acted as if these people did they would be gone. One chick who was training might have been trying but didn't seem like it. Another girl looked like she hated her life she was very lazy about her job. And the trainer seemed nice but did a crappy job at training. Seriously will NEVER go back to this place. Please people don't waste your time or money here!!!!
(1)
Lindsey L.
I ordered a french silk pie. They were out of pie pieces, okay fine. Out of the 3 people there one "thought" he knew how to make it. It was like it was there 2nd day there. I get handed a white mass snd I go french silk pie is chocolaty and Ive never had one that looked white like it was just soft serve. They go well its made with a shot of vanilla, chocolate chinks, pie pieces, and whipped topping. I had been in there for 10 minutes to long so I just took it and left. Tried it, it was discussing. Waste of $5. Definitely never going there again. I'd rather drive all the way to Fitchburg. By the looks of the other reviews the owner doesn't give a crap. Surprised it's still open
(1)
Timothy L.
Forget it. They get a negative star! I love a good DQ cone or blizzard just as much as the next person, but a complete failure was at hand on my first visit to this particular DQ. Let's just say....I watched a cook with a large beard and very long hair (both uncovered) toss a uncooked frozen chicken breast someone ordered directly on a dirty counter before putting it into their cooking machine (some sort of microwave)...ah ya. Do Not eat food here, unless you like the thrill of being poisoned. As for the ice cream---I have never been to a DQ where I've been told they were out of a specific blizzard mix. I completely understand that having multiple 16 year old kids run the store might sound great in theory for cheap easy labor, but they are ruining the franchise and spending the owner's money as I watched them give away multiple items free to a group on their friends sitting at a table in the back. This DQ does not even deserve 1 star. I read a review that said call the Health dept.....Seriously, someone call them!
(1)
Elizabeth R.
I sent this review in and all Dairy Queen said was thank you for your feedback. Nothing more. No follow up. Gross.
(1)
Dan T.
they were out of everything. dilly bars, crunch coat and hot fudge, this on an august saturday night. we ordered two equal blizzards and they gave us a mini and a regular. we didnt notice until we got home. the servers here are the worst. they dont care at all. also its filthy in there. its sad, i remember when this place was good. it has gone down hill big time. avoid at all costs.
(1)
Tina R.
One liner: Ick. Even the heartiest of cravings for a DQ treat could not make us go here....simply nasty. Dirty counters, messy machines, and dirty tables. And super rude staff. The ultimate kicker? Walking in to find the nastiest dust pan sitting right on the counter where they place your food when it is ready. Seriously...call the health department. We will drive all the way to Sun Prairie rather than ever step foot in this place again.
(1)
Arthur S.
Grade: F Even the fantastic Crunch Coat Blizzard can't make up for the deep fried tumor passed off as a chicken breast.
Piper S.
I have been to this place four or five times. It's ok for a brazier. The servers were actually pretty nice; one time they messed up my wife's drink and they gave her a replacement quickly and with no hassle. I haven't noticed any of the health violations rained down on this place in the other reviews, but I also didn't order the chicken sandwich.
(3)Brandi B.
If I could give this place less then a one star I would. I feel like there is a certain expectation for all chain reaturants not saying its a high expectation but you should be able to go in and get about the same thing at each location that is what the point of a chain restaurant is.This particular DQ was horrible. We just wanted a quick stop grab a snack and drink. We ordered the chicken quesadilla snack melt -which was dry and had big chunks of raw onion. Then we ordered a Orange Julius the new pineapple strawberry orange. There was training so it was understandable for it to take a little longer but we sat for over 10 minutes. And when it was finally done it was not a smoothie at all it is the consistany of water and taste only like orange juice. This place was a waste of our time and money. Not to mention the staff was not really approachable I work and manage a service driven business if our front staff looked and acted as if these people did they would be gone. One chick who was training might have been trying but didn't seem like it. Another girl looked like she hated her life she was very lazy about her job. And the trainer seemed nice but did a crappy job at training. Seriously will NEVER go back to this place. Please people don't waste your time or money here!!!!
(1)Lindsey L.
I ordered a french silk pie. They were out of pie pieces, okay fine. Out of the 3 people there one "thought" he knew how to make it. It was like it was there 2nd day there. I get handed a white mass snd I go french silk pie is chocolaty and Ive never had one that looked white like it was just soft serve. They go well its made with a shot of vanilla, chocolate chinks, pie pieces, and whipped topping. I had been in there for 10 minutes to long so I just took it and left. Tried it, it was discussing. Waste of $5. Definitely never going there again. I'd rather drive all the way to Fitchburg. By the looks of the other reviews the owner doesn't give a crap. Surprised it's still open
(1)Timothy L.
Forget it. They get a negative star! I love a good DQ cone or blizzard just as much as the next person, but a complete failure was at hand on my first visit to this particular DQ. Let's just say....I watched a cook with a large beard and very long hair (both uncovered) toss a uncooked frozen chicken breast someone ordered directly on a dirty counter before putting it into their cooking machine (some sort of microwave)...ah ya. Do Not eat food here, unless you like the thrill of being poisoned. As for the ice cream---I have never been to a DQ where I've been told they were out of a specific blizzard mix. I completely understand that having multiple 16 year old kids run the store might sound great in theory for cheap easy labor, but they are ruining the franchise and spending the owner's money as I watched them give away multiple items free to a group on their friends sitting at a table in the back. This DQ does not even deserve 1 star. I read a review that said call the Health dept.....Seriously, someone call them!
(1)Elizabeth R.
I sent this review in and all Dairy Queen said was thank you for your feedback. Nothing more. No follow up. Gross.
(1)Dan T.
they were out of everything. dilly bars, crunch coat and hot fudge, this on an august saturday night. we ordered two equal blizzards and they gave us a mini and a regular. we didnt notice until we got home. the servers here are the worst. they dont care at all. also its filthy in there. its sad, i remember when this place was good. it has gone down hill big time. avoid at all costs.
(1)Tina R.
One liner: Ick. Even the heartiest of cravings for a DQ treat could not make us go here....simply nasty. Dirty counters, messy machines, and dirty tables. And super rude staff. The ultimate kicker? Walking in to find the nastiest dust pan sitting right on the counter where they place your food when it is ready. Seriously...call the health department. We will drive all the way to Sun Prairie rather than ever step foot in this place again.
(1)Arthur S.
Grade: F Even the fantastic Crunch Coat Blizzard can't make up for the deep fried tumor passed off as a chicken breast.
(1)