It's been years since I've been to Red Robins! I don't eat a lot of bugers (really, red meat). But Mom wanted to go, so we went. She had the good ol classic bacon cheeseburger and I had the BBQ whiskey chicken sandwich to which I added candied bacon . Mom loved the burger! Meat was cooked properly with good amount of seasoning and the right amount of cheese. I LOVED this chicken sandwich, I could taste that candied bacon immediately. Then the flavors of the whiskey BBQ sauce. It was sweet and robust at the same time, make since? Probably not..lol. They add a heap of onion straws to the bottom of the sandwich along with lettuce, tomatoes and mayo. It got alittle messy but dang it was worth it! The sandwiches are accompanied by bottomless steak fries that are really good. Here's a bonus, add the table seasoning to them. Kicks it up a notch! All in all, it was an enjoyable meal. I will return, maybe I'll try a burger next time.
(5)
Kaye S.
Strawberry Vojito had barely any vodka, strawberries seemed like they came from a can. 3 tiny pieces of mint leaves. Fries were great, hot and crispy. Our appetizer never appeared but server and manager both apologized profusely. I had the cod burger, the fish itself was nice but the bun was cheap and not toasted. Definitely not what I'd call a gourmet burger. Friendly server and fries were the saving grace.
(3)
Steve D.
Bottomless fries are great...nice to get a decent size portion that stays warm. Too many and they'd be cold by the time you got to the bottom The burgers are great. Love the ability to order specials and not get 'the look'. Service at noon is quick for a sit down place and usually little wait, but not a terrible wait. Glad my office moved closer, can do this in and out with no problem
(4)
G H.
Disappointed. .. the location in Grapevine is awesome. Never got an order wrong, drinks were on time, and food was prepared properly. . Don't expect that here.
(2)
Jaki S.
If my husband were giving this review it would be four stars but my palate is a bit more discerning. After being told that the burger I wanted could not be prepared medium rare I settled on the Whisky burger sans the fried onions. The meat was flavorless and still very overcooked. The fries were not piping hot as I expected but they were plentiful. Our server was gracious and attentive. What I wanted was a plump gourmet patty still bleeding and what I got instead was a very thin patty with standard ingredients. I could have gotten this same burger at a much more reasonable price elsewhere.
(3)
Ms. G.
I have visited this location twice and I have to say they deserve no stars the service is horrible those bottomless fries you get horrible uncooked cold old stale the Hostess is horrible didn't give proper menus didn't offer my kid a balloon I hate the garland location I would not recommend eating here. Won't be going back there.
(1)
Ray F.
I've always heard people rave about Red Robin. I finally went and have to agree. I had the Royal loaded and all was as good as promised. Wait staff was rapid and took care of a large and growing party. Made it seem simple. I will go again. Great tasting food, great service and reasonable price!
(4)
Karina L.
My and my boyfriend's go-to place for great burgers. I can't bring myself to order anything but the Bleu Ribbon Burger with "some pink." The honey mustard as a dipping sauce for fries is the BOMB. Wish I could buy some and take it home with me. This location just went through some renovations making the atmosphere appear more lively.
(5)
Peyton S.
It's a damn shame they call themselves gourmet. One of the worst quality burgers I've had. I've never tasted the fact they just threw a frozen patty shipped from hundreds of miles away packed full of artificial flavoring, preservatives, & probably even meat too, on to a grill & served it to you. I was with company when I ate here so I didn't complain much, but I knew the second I had my first bite that I would be throwing it up. And I was right. & let me tell you, the second time around was almost as bad as the first. They insult the word gourmet on so many levels.
(1)
Al R.
My wife and I have been to this location many times over the past year and always had great service. The servers are always friendly, helpful, and food is cooked right. We have yet to have a meal that was not cooked correctly or messed up in any way. We are disappointed they stopped serving the garlic Parmesan fries now they have some herb fries. However, with the campfire sauce any fry is still good!
(4)
Heather J.
This place has TERRIBLE food!!! We had their Tavern Fries which are suppose to be like loaded cheese fries. They.... Were..... Nasty!!!! Cold fries covered with Kraft singles slices (they were not even melted well so you could see the shape still) and a ton of thousand island dressing on them. We told a manager how much we disliked them and all they said was "yeah, I don't know why they make them like that, I wouldn't have recommended those to you" Our server was really sweet, and we got burgers which were alright... Again cold fries. Not going back!
(1)
Blair W.
We came here to stock up on some fulfilling burgers before we commence in the St. Patrick's celebration but I was heavily disappointed. Aside from the bottomless fries there was nothing good about my meal. The veggie patty (Boca patty) was beyond disgusting. It literally tasted like it was straight out of the freezer straight into Thor buns. All in all, very unpleasant experience regarding the food.
(2)
Karen S.
It gets really hot in Dallas in July. Therefore it's annoying when this restaurant makes a point of locking their doors and leaving a line of people standing out in the blazing hot sun until 11:05. A guy washing the windows today when we arrived made a point of locking the doors at a few minutes before 11 even though there was already 8-10 people outside. I used to come here a lot on weekends but I've learned my lesson when the weather is hot. Not a good pick unless you enjoy the sweating for your food.
(3)
Melissa B.
The commercials say it all, Red Robin...yummmmm! I've never had anything here that I didn't like. The burgers are great. I only just noticed on my last visit that there are a variety of dipping sauces to choose for your fries. The campfire sauce is like a creamy ranch-bbq hybrid. It's as tasty as I assume it is unhealthy. DH loves to come here just for the beer selection, specifically Velvet Hammer.
(5)
Trisha O.
Great food, great service, and great prices. You can't really expect much more. Servers are super friendly and I have found they offer very good suggestions for food and drink choices. Highly recommended!
(5)
Rachel R.
We frequent Red Robin when we are in the mood for good steak fries. They have the best steak fries around. PLUS, they are unlimited so you can get them for an appitizer for no cost at all. So good! Here is a breakdown of our most recent trip: Appitizer: Steak Fries.. duh. Entree: Crispy chicken sandwich with mayo and onion straws. Drinks: Bloody Orange Margarita. This cost $7.99. Even though it was a good drink... it was definietly overpriced and not worth it. This was my only complaint of the evening. Service: Our server was friendly and attentive. We will be back!
(5)
Joyce H.
I big hit with our family! When we cant a GREAT burger, this is where we go! The California grilled chicken sandwich is a yummy too!
(5)
Rafik F.
We came to have lunch after Church. Restaurant was busy, We waited to be seated. Out wait last for 10 minutes. Bathrooms was clean overall. Our server came to take our drink order. We placed my youngest order "Chicken Fingers w. French Fries" to come out as soon as possible. We placed our drinks order. She went back and got our drinks very quick. And took our orders. We order the Bacon Cheese burger protein stupendous, the Big Ghost, with a side of cup of clam shower soup. Kid burger with a side of salad. Our server was busy between her tables. All of our food came in the same time. My soup didn't make the first run. My wife and daughter ordered extra pickles. It took the server to go back twice to the kitchen to get their extra pickles. Good was good overall in taste. My burger was not really hot. The cream base of the Chowder soup consistency was close to be broken. The taste was good but not excellent. My wife, daughter and son enjoyed those food. Salads were fresh. Our server had more time to come and check on the table, clean empty plates and talk with us. Price points was good for lunch!
(3)
Jhasmin D.
It was my first time going here and their food is superb as well as our waitress (sam). The environment is clean and relaxing atmosphere. Their burgers r delicious as well as their alcohol beverages. It has a bar place and watch football games while eaating.. my new favorite.
(5)
Robert S.
Great food selection. Great service. Nice sized portions. Did not have to wait long for service. Hope to visit again soon.
(4)
Matt N.
Ordered a juacamole burger that didn't have guac. Waiter said a kolsch beer was dark. And didn't have ANY napkins. Very unorganized. They need FireWheel Brewing beer back here again.
(2)
Thomas G.
Thank you Red Robin for the QR code on the menu linking to the allergen list. Perhaps the best executed allergen menu I have ever encountered. Very helpful for someone with a gluten and dairy issue and children that have a gluten and albumin issue. Thank You!
(4)
Natlie N.
Last night, before the storm I stopped by this RR location. The food was just ok. But the service was wonderful. My waiter's name is Christopher and he is just delightful. I give the food a 2 but I give Christopher a 10.
(3)
Honest E.
When my boyfriend and I ate here, there was gnats everywhere. It was disgusting!! We had to swap our food the whole time. Then my boyfriends burger was under cook, he had them cook him a new one. We have been here once and I don't see us going back anytime soon. The food was pretty good though!
(3)
Adam R.
Why a 4? Because I always leave here a little more full than I am comfortable with. Stephanie was our server and was incredibly delightful, always greeting and leaving the table with a great smile on her face. She made excellent suggestions and was very timely with our requests. The meal was delicious however I missed having my burger wrapped securely. I had to eat mine with a knife and fork. And a quick shout out to the camp fire sauce that rocks my world and the bottomless broccoli that is a nutritious surprise! As we left, we were cheerfully bid farewell. Really good experience!
(4)
Curtis D.
Service was good, and the food was average. We where in the mood for a great burger and the toppings overwhelmed the taste. I am not a fan of large steak fries but they where good. Side house salad was great. Staff was nice but the bill was higher that I expected $36.14 for two sodas, two salads, and two average burgers.
(3)
Lety A.
After constantly hearing my husband and niece sing "Red Robin, Yummm" I finally decided to give this place a try. The decor reminded me a lot of TGIFridays. They have a big variation on burgers and also build your own and they all come with bottomless steak fries. They are a step above any fast food joint. I had no complaints on my bacon cheeseburger, it was big, hot and juicy. My husband had the A1 burger and my niece had a corny dog. Our waiter was very friendly. And the pricing wasn't too bad because you get a lot of food on your plate. In all I think this place enticed me enough to come back.
(4)
Jooky D.
Short Version: Expensive burgers and horrible service (hostesses are awful), If the parking lot is full keep driving because you won't get seated or get timely service. I'm basing this review on numerous prior experiences since we didn't eat on this visit and the fact that if you charge premium prices you should have premium service. This place used to be good. We used to go there every Wednesday night before going grocery shopping and get seated in our favorite waitresses section. She's long gone and we don't go as often as we used to and now I remember why. We Arrived yesterday (Friday) a little after 8:00pm and to our surprise it was busting out the door with people. We usually sit at the bar when it's busy but this time the bar was also full. The only non-wait table was this little Popsicle-stick looking bar height behind the bar seats so we sat down. There were also 3 clean tables in the bar area that were empty. So we sit, and we wait, and we watch at least 10 wait staff and a manager walk by us without even acknowledging us. The bartenders can see us and they ignore us as well. I guess this table isn't in anyone's section. We ended up waiting for 10 minutes before we walk out and go down to check out the newly remodeled Wendy's. To the Management: Get rid of your current group of hostesses and find someone who knows what they're doing. Or maybe make all seating in the bar first come first served. Re-train your staff to know what section they're serving and acknowledge people even if they're not in that section. See you again in a year maybe.
(2)
Salma A.
Good burgers! Huge portions especially with the bottomless fries deal! You can definitely share one meal! What really stood out were the steak fries and the variety of sauces they have to offer. The shakes are amazing but ridiculously large.. I split one with a friend to make it normal size! Our waitress was very friendly and explained the menu to us pretty well.
(4)
Kathy B.
We've been here a few times and have enjoyed our experience, for the most part. They do not have a large selection of draft beers. This was the first time we made a "reservation" and waited just as long as everyone else.
(3)
Chuck T.
3 of us came to eat on Saturday afternoon about 3pm.. We were told we had to wait 10-15 minutes for a table.. after waiting over 10 minutes we were taken back and saw half the restaurant was empty! Why are we waiting???? The burgers were ok, one of ordered the 13.50 burger..another the peppercorn burger.. the 13.50 burger guy kept trying to steal our burgers because his tasted very salty.. The waiter came and took our orders.. brought us drinks.. and he never came by again until he dropped off our ticket.. someone else brought our food.. and another waitress going by got us more fries after we asked.. so I only left the guy 5$ on a 50$ tab.. I think that was worth the 3 trips to the table. Overall I like in and out, or Burger island better.. Red Robin is very expensive for burgers and there is nothing special about it worth paying the extra money for.
Came here with my mom and her friends, one of whom is a vegetarian and she asked for the chicken and bacon for her salad on the side, so she could give it to her husband. They also asked for only 1 cup of dressing on the side. They did just as requested and put the bacon into a separate bowl and the chicken on its own plate. I was really happy about the service there! Haley you're great! My mom and I split a bleu cheese burger (they have unlimited fries, so no need to be a piggie! haha) and they had it all split for us. And the burger was good btw, came with shoestring onion rings mmm
(3)
Fanta B.
I've been to plenty so-so locations of Red Robins. Not surprisingly (maybe), is that most of the bad locations are in malls. I suspect because indoor malls are dying and the clientele isn't great there, and thus, food and service quality suffer. I have found, by in large, this Red Robin to be great. Hardly ever a wait for a table (unless you show up right after an event just ended at one of the nearby gymnastics places), great service, and great food. There have been a few times where I had to wait a while to get my extra serving of fries, but that was the exception, not the norm. I think the burgers at Red Robin (here and generally) are pretty good, but really we come for the steak fries. You could go cheap and get the smaller "Red's Tavern Double" and just stuff yourself with fries. As long as you tip well (and you should, I overtip like crazy compared to most, but I appreciate good service), you only end up paying a few dollars more than some other counter-service burger joints. My wife and I come here A LOT these days (like 1-2 times a week), so we have had many, many servers help us. Several stand out though for fantastic service, and well, not gonna lie, they are really friendly and really cute too: Aurora, Amelia, Amy, and Heather. Red Robin is not exactly the place you can request a particular server, but if you get into sections with these servers, you're good to go. I can't recommend this Red Robin enough! Probably gonna go have some tonight! :)
(5)
Christopher L.
This visit was going the way of a 1 or 2-star review. I think our server was hung over, and he was kind of meandering his way around three different tables doing everything he could (getting all of the drinks for all of the tables and even bringing one of the an app) before finally taking our order. The other two tables came in after us, so I was not happy that our order was not taken quickly. I then saw him standing around the kitchen window chatting when we were in need of refills on drinks. He seemed to wake up with our food. He immediately got our refills and our entrees plus got us some extra fries within seconds. Then our drink refills and his demeanor became great for the rest of the meal. Had it all been like he was after our food was put out, it would have been a great visit. The food was all tasty, and the fries were done nicely. Sometimes RR fries are underdone, but not on this trip. Wife originally was not in the mood for fries and subbed a side salad. She didn't like it at all and ended up eating fries.
(3)
George T.
I used to frequent Red Robin quite a bit, but I hadn't been here for a while and now I remember why. The "bottomless fries they used to give you, you now have to request, the portions both of the burgers and the fries have been significantly diminished, buns thst used to be toasted are toasted on request I guess. My burger wasn't hot enough to melt my cheese. I guess the bottom line is that I won't know if things continue to deteriorate I won't be back. Chili's is more enjoyable and a better value without a doubt. Red Robin is big hat no cattle, no kidding.
(2)
A S.
My friend and I met here at Red Robin for a business dinner and received excellent service from our server during our visit. Our business meeting went smoothly, free wi-fi worked well (though very slowly) and food was acceptable. I'm not really a fan of the thin patties at Red Robin, but there was enough variety and customization that pleased even my pickiness. However, my custom burger did not come out as ordered; the server wrote down my order correctly, but the kitchen turned out a flawed product. Thankfully, the manager came out and admitted the error and made his apologies. Glad that our server was accommodating on my broccoli refills (I opted for unlimited veggies instead of the bottomless fries), but my biz partner noted an odd fishy taste in his broc--probably because it was previously frozen. I'm a fan of gourmet burgers and will go out of my way to pay a good price to get them--but the burgers at Red Robin are nowhere near the top of my list of the greats.
(3)
Jay L.
Ok my first review stated that I wouldnt be back. My daughter is back home(studying for the bar, Yes I'm bragging. lol) and I asked her if she wanted a burger. She asked what was close and amoung others I stated RR. I have worked in the Oil Field many many years and consider myself tough. But if my daughter wants Red Robin, it doesnt matter if my first review states "I will not return", I am heading to Red Robin with bells on.LOL We went online and looked at the menu. She got the guacamole burger and I got the BBQ. Takeout. SHAZAAM!!!!!! the burgers totally rocked. Cooked to order, fresh, and full flavored. The order was correct. No problems.
(4)
Kathleen M.
Wow, great burgers!!! I chose the stack your own burger with sauteed mushrooms, onions, mayo, Swiss cheese and WooooHooo A GLUTEN FREE BUN! I forgot to tell the waiter until after he put the order in but he graciously ran to the kitchen to ask them to put it on a gluten free bun. What a treat to order a hamburger like a normal person in a restaurant! I also got the sweet potato fries which were yummy! My daughter ordered two appetizers to share, cheese sticks and fried zucchini which were both good, but both breaded. I do OK if I eat just a little gluten, but a whole bun would have cause problems. Who knew this place had such great burgers! Definitely a fan and our waiter, well how can you not like a guy named Fabio! Guess we know what kind of books his Mama was reading when she was pregnant with him. He was the best, saving my burger from gluten since
(5)
Julie L.
Our team at work took out our two administrative assistants for a lunch treat. They chose the place, and luckily we got there early and there was no wait. We ordered onion rings for an appetizer, that were really good, but not 9.00 worth of good! The Bonsi burger was okay, but nothing to write home about. The best part was the sauce that I paid extra for, it was ghost pepper sauce, and that is the reason it got 2 stars...
(2)
Andrea S.
The Garland, TX Red Robin USED to be the standard upon which we judged other RR (over 5 yrs ago). We came here for all our birthday parties and celebrations. The folks were great and we loved the place. Always left happy and the girls with balloons. Then one day, the big Robin was gone. It seems ever since then the experience gets worse with each visit. This last one was a multi-car train-wreck that made Denny's look good (and that is hard to do). We were seated at a table that looked like it came from a hobbit hut because it slanted so badly. The little table was pulled to the big table. Each slanted in a different way but neither were straight. What was worse, I had specifically requested a table NOT a booth and get a half/half. The girls were hungry so we took it. The silverware that was wrapped in the napkins were literally filthy. It looked like, mine especially, was wrapped up after someone used them and never washed. Food and "things" were stuck to it inside the napkin. NASTY!!! I am disabled and the waitress, who was too lazy to stand, fell against my cane 2X finally knocking it over. Plates came for the appetizers and were not sat on the table but thrown at you. I finally was able to get a refill on my ice tea and she poured it down my leg, onto my new leather shoes and across my granddaughter's Hello Kitty dress. Never once offering a napkin or anything. Then she finally said, "Oh do you want to get someone to mop that puddle of tea up?" No just let it there so I can slip and fall on it. Yes, of course I do! A nice, and only nice person in this place, came over and mopped the floor. She was the only professional in the entire restaurant staff. After 4 requests and my eldest daughter going to the manager, the rest of the table was finally able to get refills. Dishes were never picked up. We had a "leaning tower of Piza" waiting for her. Again, after hunting the manager down, a few were removed. The waitress was always scarce and hard to locate. Rarely would she come back to check on the table. As I said the tables slanted; they were so badly sloped the food kept sliding. The condensation from the drinks increased this issue. Then the condensation was strong enough that it began to run, not drip, off the table and down my elders daughter's clothing. Again, back to the manager; since the waitress nor any of the bus people will bring napkins despite repeated requests or fix the table. He rudely slammed a pile of paper-towels at my daughter. She had requested extra jalapeno coins with her burger. Never got them. My buffalo strips were to come with celery and blue cheese, per the menu. Waitress, aloofly said, we don't do that here. I said the menu says you do. The meal progressed with more of these situations but you get the picture. If this waitress had been on the job more than 2 weeks, she should be fired; honestly it was probably more a lack of training then her fault. The hostesses staff, manger and rest of crew, except for the lady that cleaned the floor, was just as bad. That is more a training issue than a personal issue; from a management perspective. The hostesses ignored us when we left. No thank you. No balloon for the girls. NOTHING! Either this young, blonde waitress is a rookie trying to learn or she never will; due to apathy. Her general customer service skills were terrible. Total lack of knowledge for menu items (poor training). There was no excuse for this poor of service along with the apathy. The entire crew there, except for the lady that cleaned up all the "spills"; was just aloof. They just did not care!!!! This is the third strike for this location. As they say, three strikes and you are out. We are out of here! As for other RR, I question if they are worth the money or time. You all were once a very nice chain. With the series of service and poor experiences we have had over the past 4 years; you are worse then Denny's, the restaurant where you are guaranteed to have your food and something hot spilled on you while your order is messed up - every time! The fun of going to them is to see how badly they will do and what they will mess up next. Even that amusement has worn off. I just someone to get my order right, keep my drinks full and leave without wearing anything from the table due to wait staff neglect. Is that so hard to accomplish? Apparently it is for RR these days!
(1)
Bruce C.
It's been some time since we came back here, but, as always, they never disappoint. This particular Saturday, we arrived and the parking lot was packed. We walked in to find a bunch of junior high school girls with ribbons in their hair and their makeup done as if they dialed their make-up machine to whore. Yes, a cheerleading competition was going on nearby and apparently everyone was directed to Red Robin afterwards. The wife approaches the podium and asks how long the wait will be, and surprisingly, the hostess replies with "10 minutes." Not too bad. I was getting ready to go somewhere else to eat, but we can manage 10 minutes. We get seated quickly and our waiter comes up to us and says, "Hi guys, welcome to Red Robin, my name is Fabio and I'll be your waiter today." I notice his name tag says Rudolph. Me: "Um... Okay, you said your name is Fabio, but your name tag says Rudolph. What's up with that?" Fabio: "Well, I was wearing a red nose and antlers earlier, but without them, people would think I'm weird" Me: "Your name could actually be Rudolph..." Fabio: "Yes, but who's parents would name their kid Rudolph?" Yes... yes indeed, Fabio.... Onto the food! I get my go-to burger, the Burnin' Love burger. I like trying their new burgers, and this was one of them 3 years ago. Since then, I get this burger about 50% of the time. It's a regular burger with pepper jack cheese, deep fried jalapeno slices, mild/medium salsa and all the regular stuff. It's really good if you like burgers with a kick. It's not that spicy. Probably a 3 on a scale of 1-10. As with all their food, if you don't like it, they'll make you a different one free of charge. The wife gets the Petite Bonzai. A teriyaki burger with cheddar cheese, and a pineapple slice with all the fixins. She loves it and up until she tried the Mushroom Swiss, she ate this one exclusively. The petite burger is just a smaller burger that's $1 cheaper. Since there were so many people in the restaurant, the fries were piping hot as they should be. The Wife's petite Bonzai was delicious she tells me. I don't like pineapple on anything but dessert foods, so I have never tried it. Other than that, our service was good, the food was good and our experience was as good as our other experiences here. Thanks again!
(4)
Aubri S.
Just had a fabulous lunch at this location! Alex was our server and she was very attentive but not annoying. I got the Royal Burger and my husband ordered a chophouse burger. They were both cooked to perfection and brought out in a timely manner. You can't come here and leave without a burger! Amazing!!
(5)
Lynda O.
The freckled lemonade is so yummy! It's a little pricy ($3.99) but it's ok to splurge sometimes! And not only that they now have sweet potato fries!! Yummo!
(4)
Rheynette T.
The waitress was kinda in a hurry. She asks us if we want some take out boxes even though we are still eating and gave us the bill way before we are done. We were suppose to get shakes for desserts but got pissed over the waitress.
(3)
Danica S.
Compared to Seattle, this location came pretty close to the standards I'm used to. The burger was juicy (Bonzai) and the thick slice of cheddar was melted and gooey just the way I like. The garlic fries were just okay. They were soggy and lacked the amount of garlic I was looking forward to. However...I was happy they included the zesty onion ring sauce that I didn't ask for. I forgot how delicious that stuff is!! I'll return when I need my burger fix. To me, this place is better than any other local fast food burger but hey, I'm biased. I like their teriyaki sauce and this is the only burger I ever order. Next time I may try the onion rings instead of the fries or ask them to make them crispier. Customer service was eh lacking but not horrible. I stood at the bar waiting to be acknowledged (that's where you pick up your to-go order) right in front of the bar tender. She knew why I was there yet hesitated to say anything until the awkward 10 minute stare down. Odd but not the first time it's happened at a busy restaurant. I'll see ya again RR!
(4)
Peter H.
It was my first visit to Red Robin. I had always thought that Red Robin was like another Steak and Shake, but it's actually like a diner. I had the free burger coupon for my birthday so I went with the boo and a couple of friends. Burgers are standard, nothing exceptional. Fries were bottomless which was a plus but they could have had a bit more seasoning on it. Our waiter was very friendly and gave us free ice cream which was kind of him. Red Robin looks like great family establishment. I could see myself there in 12 years when i have little Peter Jr.
(3)
Chris T.
I like Red Robin. When I am looking for a good burger fast this is one of my goto spots. I had the Octoberfest burger - mustard, and it was very tasty. Our wait staff was very attentive and even moved us when they noticed my wife was cold. Above and beyond imho.
(5)
Daniel S.
Pros: * Burger (Mushroom swiss burger) tasted good & was cooked how I ordered it (medium well) * Bottomless french fries when you buy a burger or sandwich! Cons: * Expensive (cheapest burger or sandwich is $7.99, that's about $12 after tax and tip without a drink, appetizer, or dessert) * While the fries are bottomless, they're nothing special, just average steak fries. Also, I don't know if this is a "rule" but when I went with a friend and we both ordered burgers they would only bring out a small individual portion for both of us to share, it seemed to take 5, 10, or more minutes to get a refill of fries. * The bottom bun of my burger was soggy 2-3 minutes after I got it, I'm not sure if it was because of the mushrooms or the burger itself. * While the price says this is a sit-down nicer restaurant (like Chili's), the atmosphere doesn't seem that way. The place is very busy, noisy, the booths are small-ish, and there isn't even any napkins at the table.
(3)
Tien L.
My wife and I visited this location to redeem a free birthday burger from Red Robin Royalty Rewards loyalty program. This location did not honor the Red Robin Royalty Rewards benefits unless it was printed out on paper. Normally, rewards benefits are attached to the account or can be shown via email on a phone. The manager said that the computer of this franchise location is not capable in verifying the rewards. We said that we came in specifically because of the free birthday burger, but the manager said there was "nothing could be done" about this here nor at any Dallas location except Hurst and Grapevine. The manager did not bother to try to offer us an alternative, so we decided to not order drinks, canceled our existing meal order and walked out.
(1)
Andrew ß.
Superior burger with the fried egg ! Not a fan of the fries.. I think I'm alone on that one the Burger was Bomb
(3)
Julie R.
I'm kind of embarrassed that this is my favorite burger joint. It is a chain, and I'm not generally that fond of chains. But this one must have a really great manager because I've always gotten great service there. I don't get to come here very often because of the distance, but if I want a good burger and fries and I have the time to trek out here, it is my go-to preference. One of the things that has impressed me about this location is that they have at least two servers who have been there for 3+ years. There is a Chilis in Casa Linda that I have patronized for 20+ years with about the same frequency and I have never seen the same server twice. Ever. And even though I only come in 3-4 times a year, those RR servers remember me! RR has pretty good burgers for the prices, and since I now have a teen with a hollow leg to fill, the bottomless fries make it a particularly good deal. They have always been accomodating to wishes for a different cheese, add or subtract toppings, etc. I prefer ranch to ketchup, and unlike Chilis, RR does not charge extra for this sauce. Sodas are a little expensive, but I somehow raised a kid who prefers lemonade to sodas and water to lemonade! I can usually feed the two of us for $20 plus tip. Pricier than fast food but not too bad for a sit down restaurant.
(4)
D R.
As always, if I want a burger and don't want to go too "junk food" .. this is my go-to place! The service is always good and the food fant-abulous!! My sister and her husband found out about this place when it opened and we've been coming ever since! LOVE the raspberry tea and this last time, I had the salad w crispy chicken.. the bacon burger is always a great alternative if I want real meat! =) see you soon, RR!!
(4)
Delia R.
Not my favorite burgers ever, but they're good nonetheless. Also a bit overpriced.
(2)
Bryan S.
Some times they say simplicity is the key, but Red Robin proves that mixing things up a lot with great ingredients infuses a business with success!! What this means is the steak fries with garlic parmeasean, Bowl of chili greatness, great burgers all combine to bring a fusion of great items on the menu for a success. True some times I think the fries are overly addicting and more appeasing than the burger but honestly, who can turn down a great american burger with awesome fries? If you have some kind of smart @ss critique about that, than just stick to your usual McDonald's big mac or burger king deal!! Because this joint is serious when it comes down to burgers and fries!!! Regards, Bryan
(4)
Brett R.
Election night tradition with a friend of mine! This year they noted they generally only show sports but when requested changed channels on a few sets to election coverage! Ryan was an excellent server and the rest of the staff was exceptional! Will be back in at least 4 years!
(4)
Persia A.
Not a huge selection for a pescatarian (or vegetarian, for that matter). It's a very casual set-up and their specialty is burgers. They do offer a veggie burger option, but it's basically they bought it frozen from the grocery store across the street & heated it up. :-/ So this place is really for the hamburger lovers, and I am not a hamburger lover. They have, like, almost nothing else for me to eat there. Salad & soup is not a "selection," for me. The atmosphere and service is not anything I would make a trip for, but it's not bad, either.
(2)
Stephen T.
Ok better than a fast food restaurant but there are better fancy burger joints than RR.
(3)
Shams B.
Is is more expensive to grab a burger here than say McDonald's, Chili's,etc? Yes. Are they as good? That's subjective, some of you will think they are, some of you will think they're not. What sets this place apart from any other burger joint is unlimited steak fries, and boy are they full of hot crispy goodness. I've never had an issue waiting to get more fries unless they've been slammed, but that's 100% understandable. My favorite is the Burnin Love Burger, and I think it's worth mentioning that I get the salsa on the side cause more of it ends up falling on my plate than in my mouth after the halfway point.
(5)
Brandon H.
One of the best waiters I've ever had in my life works here. Ask for Christopher and this older gentleman will win you over with his service. Top notch.
(4)
Chris D.
Of course, the burgers were superb! FYI...The WATER TASTES MOLDY. YUCK. my husband agrees and he doesn't have the sharpest taste or smell. Maybe the filter for water or ice needs to be changed or serviced? It grossed me out so I didn't want to waste money on alcohol if it would possibly have a moldy undertone. You were forewarned.
(3)
Samantha W.
REEEEDDDD ROBIN.........hmmmm. You know what- Red Robin isn't bad. I like what Chris said though, its like the "Chili's of the burger centric world". It seems like it was once a great idea..... that was then murdered by the chain monster. To be honest, the real reason I went here was because EtchASketch and Red Robin have joined forces to do a pretty fun etchasketch contest. You have to etch your "favorite burger"...so, naturally, I had to do some research. And don't get me wrong, I haven't had anything bad here, its just not my preferred place to get a burger. I do, however, commend them on their selection. I like burger places that have balls. And by balls, I mean choices, not sweaty, droopy things. ......... I don't want cheddar cheese, folks! I want salsa and fried jalapenos and chili and other things that will induce heart attack in addition to the fat slab of meat. So, all in all...its an allright joint (and any place thats a friend of EtchASketch is a friend of Samanthas). And for the record, I really like their steak fries.
(3)
Chris L.
Red Robin is like the Chili's of the burger centric world. I'm sure the original location was an awesome hodge-podge of, uh...stuff? Yeah, I guess stuff is right. Now, the corporate design-tards blow the place up with all kinds of random crap on the wall. The food is OK. Nothing spectacular. It's consistent. You want machine formed and previously frozen beef? They got you covered. Again, it's not bad, but gourmet it ain't. You get unlimited fries, but they're wedges, which aren't my fav. Get some Campfire Sauce for your fries. It's a creamy BBQ sauce. It makes them taste much better. They have a decent happy hour during the week and a lot of frou-frou signature drinks to keep your lady happy. I'm shocked I don't already have a review of this place. It's my wife's favorite burger (don't judge, she's easy to please--heigh oh).
(3)
Kai S.
* 4.5 stars * Up until moving away a few months ago, the gf & I LOVED this RR location. Great decor, usually quite friendly service, cleanliness standard overall maintained, etc.. Their veggie burgers rock! Yea it's a little expensive coming in @ $8-9 for a burger & fries... But its worth it. (Well, worth it until you factor in that one meal has around 2,000 calories!... BUT STILL!). Heheh. Luckily there are RR's in NorCal too, so we'll be trying those soon. Hopefully they're as good as this one was! "Red Robin.. Yummmm."
(4)
Sara B.
Always delicious. The atmosphere is not my favorite being overly loud and busy, but the food is good. The Burnin' Love Burger is my usual. Pair that with bottomless fries and I'm set. A bit on the expensive side, but fun on a special occasion.
(4)
David T.
Based mainly on service. Ill be honest, amber our server didn't seem very attentive to our table. My group of 7 came in around 8:20 and were seated promtly. And our food was pretty good, not gonna lie. But for a restaurant that is more than half empty, I would expect better service. We had to ask for refills on our water AND on our bottomless fries. This shouldn't happen during this kind of night. She was polite but not the very best at waiting tables. Sorry, just the truth.
(3)
Kim P.
Have been here many times, most recently last night. I've always experienced good service, even with most of the waiters being high school students. Different burgers with toppings you'd never think to put on top of a burger. I had the Burnin' Love last night which had salsa and fried jalapenos. I rather enjoyed it, but I couldn't finish it because their burgers are pretty filling with all the extra stuff they've got on it. Their mushroom swiss burger comes with a ton of mushrooms which I like. Endless fries which are all right. I've tried their garlic parmesean fries once and liked those, but cost 50 cents to upgrade to those. I also like that they give free refills on the strawberry lemonade (at least I think they still do). A great place to take the family. Burgers cost $9-$11. They've also got chicken, pastas, and wraps.
(4)
Nick T.
Friendly servers and the food hasnt let me down yet. love the royal burger!
(3)
Deb G.
Again..... best fish and chips in Dallas!!! Who woulda thunk it???
(5)
Lynda G.
Hands down the BEST burger ever! Not the cheapest, but the best. Quality has been consistently great over the years. The burgers are pretty large, so sometimes my BF & I split one. Burgers are the reason to go here but fish n chips is also tasty. Even a simple grilled chicken sandwich was incredibly AWESOME! Service is attentive and quick. Atmosphere is noisy, often with large groups of kids (think softball teams, etc). Would love it if they had a quiet, adult area (and no the bar isn't any more quiet).
(5)
Jennifer G.
I had heard many good things about Red Robin over the years and when we happened to pass by this one on Saturday I was excited to finally try it. The menu looked promising. I got a Hawaiian heart throb smoothie and my fiance got the raspberry limeade. They were both really delicious. We started with an onion ring tower. I ordered the mushroom burger and my fiance got clucks and fries. The onion rings were good for the first 6 or so and then I was over it. The sauces that come with it are good - its a yummy ranch and a creamy BBQ of some sort. The real food took longer than I'd expect and when it finally arrived I was seriously underwhelmed. My mushroom burger was really dry and had approximately 2 trillion mushrooms on it (that's about a trillion and a half too many). My fries were unmemorable - and not very delicious (I didn't even eat them). I tried the clucks and fries plate and it wasn't any better than my own. Sad. I'm not sure if this is Red Robin's fault or not.. but I felt like I had eaten a deep fryer when I left there - to the point that I didn't even finish my meal because I couldn't taste any more grease. I want to say its my own fault for eating such crap but I'm sad to admit I eat plenty of greasy crappy food and I never feel this disgusting about it so it has to be partially RR's fault, right?
(2)
Mary S.
I have been here several times, surprised I haven't reviewed it yet. I'm not sure why I went here, I live smack between here and Twisted Root in Richardson. Atmosphere is dated and cliched, though there is a slight diner element. They serve pretty drinks, in pretty glasses to help dull the pain of their overpriced mediocre burgers. $10 for a bacon cheeseburger, which upon arrival didn't actually have bacon on it. I begrudgingly ate it without sending it back as I was pressed for time. Really nothing spectacular, not a lot of flavor. Also for whatever reason there were no onions on my burger, I don't know if that is standard, but no onions FML. Save your money and skip this one, McDonalds Angus burgers are better than Red Robin.
(2)
Cindy C.
Friendly from the beginning! The hostess assured us that our wait on a Friday night would be short and it was. Our server was sweet as could be and perfectly attentive and knowledgable. The Teriyaki Chicken sandwich was taken off the menu a year or so ago and I was thrilled to see it back! It was awesome just like I remembered it. Everything was great!
(5)
Luccas P.
Good food and great atmosphere. Got the fish and chips and they were pretty good.
(3)
Stephanoe D.
It's a decent place to go for a burger. Once again, I'm not big on burgers. I had the takin Cajun chicken sandwich , which was pretty good!
(4)
Bernard F.
Good food and great service. The bleu cheese burger was great.
(4)
Lori S.
Red Robin calls its burgers "gourmet". They do have a lot of choices in burgers with many toppings. The beef, to me, however, does not have the backyard grill flavor that I love so much. No charring here. But the meat is juicy and big. My husband's bacon burger was too much for him to finish, but he liked the flavors. You get to choose your cheese from Swiss, Cheddar, American, Pepper Jack, Provolone and Blue Cheese. I had a Garden Burger with Pepper Jack and Avocado on a whole wheat bun. It was really good, and I substituted slices of cantaloupe for the endless fries. The prices are upwards of $8.00 and more, but you are thoroughly full when you leave. I enjoyed my sweet tea, and my husband loved his strawberry shake, topped with cream & served with a refill 'tin' on the side.
(3)
Joseph B.
If you love fries more than burgers come here because you can have all the fries you can eat! I got a mushroom and swiss burger and it was pretty fat. I think I got more mushrooms than meat. The burger was advertised to come with sauteed mushrooms, but some of my shrooms were a bit under cooked. I mean it tasted alright, but it would have been better if my shrooms were cooked consistently. My patty was cooked to my medium preference and it was super juicy. Service here was ok. I wanted a balloon, but never got one. Stingy bastards. I wanted to do my chipmunk voice!
(3)
Sebastian P.
I'm fan of this because I still haven't tried all the burgers. Decent prices for gourmet burgers. I love the blue cheese and anything with pineapple or avocado in it. I wouldn't recommend their fruity smoothies or drinks. They're too sweet for my taste. I would stick to the water or tea. Great service and family friendly place. Also, this is a gourmet burger place and I wouldn't recommend anything else that wasn't a burger on this menu. I went there with my family and my dad ordered something that wasn't a burger and wasn't too pleased. The burgers cater to all tastes. I'd definitely recommend giving it a go. Especially, since it's one of the few gourmet burger places around town.
(4)
Steph T.
Had the worst experience! Horrible customer service and completely messed up burger order! Waitress (Amber) was not friendly and couldn't correctly tell us what was on the burger, hence both burger orders came out wrong. When asked to correct burger requested without pickles, they simply slapped a new bottom bun onto the same burger, leaving the taste of pickle lingering on the meat patty. After telling the manager his response was he could make a new burger if that's what I wanted! Really!? Of course that's what should have been done the first time! Never saw Amber again, had to get the manager to give us the check. Never got the replacement burger for fear of what might be in it ... Not sure I would try this again, never acknowledged their poor customer service or the fact that they should have fixed it right the first time. Not even an apology! Good thing I wasn't allergic to pickles!
(1)
Rick G.
I have heard of these but I didn't know there were any in the Dallas area! Originally intended on another eatery but it was closed and a friend suggested Red Robin. Why not, eh? The greeter was friendly, we were seated promptly and our server was quick. I had the Jerk Chicken Burger - wow, excellent sandwich. Everything seemed so fresh. I enjoyed the Caribbean flavors, spices with a hint of sweet pineapple. The bun was perfect, not dry, nice texture. The chicken was very tender and moist. It came with fries, and it's hard make bad fries so nothing exceptional here but for the fact that they are bottomless or endless - so when my fry to sandwich ratio got a little out of whack I just asked for some more fires; that's a nice "feature". I will have to give 4 stars based on my initial experience. Cheers
(4)
Tom F.
A great place to get drinks, burgers, & sandwiches. Very courteous staff, fast service, and good eats. Had the Jamaican Jerk chicken sandwich this last time - good stuff! Had enough spice that you could taste it, but not too much to blow out the other flavors on the sandwich. Usually get the Teriyaki chicken sandwich which is always good. They have a great selection of drinks (both leaded and unleaded) and the drink prices are pretty good compared to other chain restaurants. The burgers are really good, and here's a tip if you get cheese on the burger - if you like the cheese pretty melted, you need to tell the server, otherwise it will be only slightly melted and completely intact. The bottomless steak fries are a nice touch, and are good. It can get a bit loud since they usually have a fair amount of kiddies in there, but it's not as bad as some other places.
(4)
Susan B.
My son had visited a Red Robin in Oklahoma City and had been after me to take him there for a meal. We went yesterday, Sunday, at around 2pm. The greeters took a little time to greet us when we walked in the door, and the hostess tried to seat us at a table that was dirty. She actually put the menus down on the food crumbs on the table. We were quickly seated somewhere else. That said, the food was hot and good. Our server was polite, and checked back after the food was served. We had the Onion Ring Tower, Bacon Cheeseburgers, and Chocolate Shakes. I highly recommend this restaurant as one of the best burger joints I have eaten at. Your kids will love it! Thanks Red Robin!
(4)
TJ H.
I've been to this location several times. The service is hit or miss. Sometimes I get an excellent, attentive server (say hello 25% tip), and sometimes I get a server who just seems to have better things to do (10% if you're lucky). I think the management at Red Robin should let the servers know they actually have to earn their tips. The food is really good. They make a thick patty burger, and this is one of the few restaurants that consistently hits meat temperatures. The burger is always cooked properly, juicy, well seasoned, and delicious. I've read another reviewer recommend the fish and chips. Every time I go to Red Robin, I see the fish and chips on the menu. I almost order them, but then a cheese burger calls to me instead. Maybe one day I'll give them a try. I love the steak fries, but I prefer soft fires to crispy fries. Red Robin also gives you unlimited steak fries, so you don't have to worry about not having enough. I very rarely ask for more, but they're available if you want them. I have not tried dessert, but nothing on the dessert menu jumps out at me. That is the one part of their menu that really needs improvement. The price is a bit high for a burger, fries, and a soda. With tax and tip you can easily spend $15.
(4)
john b.
I didn't know about this Burger chain until giving it a chance one day and experiencing "endless fries". I ordered a burger with jalapenos and sauteed mushrooms and onions and it was OFFICIAL! I mean this burger was fu*kin' great-flavorful, juicy, and just great! I loved how my fat ass could keep ordering fries without having to worry about the final bill. It is officially one of my default burger joints thanks to a sista that knows her food spots! Happy Eating :)
(4)
Jessica B.
My daughter loves this place!!! Bottomless fries w any burger!
(5)
David B.
Outstanding! Burgers are always excellent and the bottomless fries are a nice bonus!
(5)
Lisa P.
Q: What do Howard Jones, Richard Marx and Robbie Nevil have in common? A: They all sang for me while I ate my lunch today. (P.S. Robbie who? I have three words for you, baby - "C'est La Vie". ) I'm hip, right? I know my way around town. I've even been called "snobby" a time or two, and yes, I took it as a compliment. So, what was I doing at Red Robin today? Well, I'm a North Garland girl through-and-through. Not born, but certainly bred. I was back in my hometown for lunch with my brother and his wife, my Dad and the neice and nephew (2 and 4 respectively). We chose Red Robin for its family friendly vibe and were happy with the result. We were seated right away at 12:30 on a weekday, so I presume the rush here is at dinner. Our server was prompt and friendly, though a little annoying at times in an over-specific-question sort of way ("Would you like a to-go container? How about a plastic bag to carry it in, too?"). Our food pleased all around the table. Both grown men had the prime rib dip and it looked and smelled awesome. I gathered from their grunts and slurps that the sandwiches lived up to their looks. My sis-in-law had a wrap and tortilla soup which quickly disappeared and the young 'uns had quesadillas and pizza from the kid's menu. By the way, that kid's menu had a lot of choices, and each meal came with a side - choices included actual whole foods, even, and not just more fryer-fodder. It was the Ensenada Chicken for yours truly (and it's all about me, right?) and it was nice. Two breasts - the skinny kind - coated in a colorful but not too spicy rub accompanied by a generous side salad. It was perfect penance for the double scooper with hot fudge I ate last night after dinner. For the record, I actually love Howard Jones. I kinda grooved on the 80's flashback soundrack at this place. At least for the first 45 minutes. I also love Ms. Pac Man, and I kinda sorta taught my nephew how to play on Red Robin's machine after lunch. I left feeling all warm and fuzzy, wondering what it would be like to head back in time to my days of poufy bangs and Bonne Bell lip gloss. Back before I was so cosmopolitan :)
(3)
Tara D.
This place is great! We go there a lot, and the best thing about them is how consistent they are. Every time we order something, it tastes the same, which is great! They have very good burgers and a great selection of different kinds of burgers. The chicken is good, too. Usually, the food arrives very quickly, and it always arrives piping hot. Highly recommended!
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : Free Has TV : Yes Waiter Service : Yes Drive-Thru : No Caters : No
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
Hamburgers are also categorized into two types in the United States. Fast food hamburger and individual hamburgers served at restaurants are two basic types of burgers served in the United States. The individual hamburgers served at restaurants are prepared using everything including lettuce, onion, tomato, and sliced pickles as well as melted cheese on the patty or crumbled on top. American restaurants also serve veggie burgers for those who don't relish meat. Cheeseburgers are also hot favorite in the United States.
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renita o.
It's been years since I've been to Red Robins! I don't eat a lot of bugers (really, red meat). But Mom wanted to go, so we went. She had the good ol classic bacon cheeseburger and I had the BBQ whiskey chicken sandwich to which I added candied bacon . Mom loved the burger! Meat was cooked properly with good amount of seasoning and the right amount of cheese. I LOVED this chicken sandwich, I could taste that candied bacon immediately. Then the flavors of the whiskey BBQ sauce. It was sweet and robust at the same time, make since? Probably not..lol. They add a heap of onion straws to the bottom of the sandwich along with lettuce, tomatoes and mayo. It got alittle messy but dang it was worth it! The sandwiches are accompanied by bottomless steak fries that are really good. Here's a bonus, add the table seasoning to them. Kicks it up a notch! All in all, it was an enjoyable meal. I will return, maybe I'll try a burger next time.
(5)Kaye S.
Strawberry Vojito had barely any vodka, strawberries seemed like they came from a can. 3 tiny pieces of mint leaves. Fries were great, hot and crispy. Our appetizer never appeared but server and manager both apologized profusely. I had the cod burger, the fish itself was nice but the bun was cheap and not toasted. Definitely not what I'd call a gourmet burger. Friendly server and fries were the saving grace.
(3)Steve D.
Bottomless fries are great...nice to get a decent size portion that stays warm. Too many and they'd be cold by the time you got to the bottom The burgers are great. Love the ability to order specials and not get 'the look'. Service at noon is quick for a sit down place and usually little wait, but not a terrible wait. Glad my office moved closer, can do this in and out with no problem
(4)G H.
Disappointed. .. the location in Grapevine is awesome. Never got an order wrong, drinks were on time, and food was prepared properly. . Don't expect that here.
(2)Jaki S.
If my husband were giving this review it would be four stars but my palate is a bit more discerning. After being told that the burger I wanted could not be prepared medium rare I settled on the Whisky burger sans the fried onions. The meat was flavorless and still very overcooked. The fries were not piping hot as I expected but they were plentiful. Our server was gracious and attentive. What I wanted was a plump gourmet patty still bleeding and what I got instead was a very thin patty with standard ingredients. I could have gotten this same burger at a much more reasonable price elsewhere.
(3)Ms. G.
I have visited this location twice and I have to say they deserve no stars the service is horrible those bottomless fries you get horrible uncooked cold old stale the Hostess is horrible didn't give proper menus didn't offer my kid a balloon I hate the garland location I would not recommend eating here. Won't be going back there.
(1)Ray F.
I've always heard people rave about Red Robin. I finally went and have to agree. I had the Royal loaded and all was as good as promised. Wait staff was rapid and took care of a large and growing party. Made it seem simple. I will go again. Great tasting food, great service and reasonable price!
(4)Karina L.
My and my boyfriend's go-to place for great burgers. I can't bring myself to order anything but the Bleu Ribbon Burger with "some pink." The honey mustard as a dipping sauce for fries is the BOMB. Wish I could buy some and take it home with me. This location just went through some renovations making the atmosphere appear more lively.
(5)Peyton S.
It's a damn shame they call themselves gourmet. One of the worst quality burgers I've had. I've never tasted the fact they just threw a frozen patty shipped from hundreds of miles away packed full of artificial flavoring, preservatives, & probably even meat too, on to a grill & served it to you. I was with company when I ate here so I didn't complain much, but I knew the second I had my first bite that I would be throwing it up. And I was right. & let me tell you, the second time around was almost as bad as the first. They insult the word gourmet on so many levels.
(1)Al R.
My wife and I have been to this location many times over the past year and always had great service. The servers are always friendly, helpful, and food is cooked right. We have yet to have a meal that was not cooked correctly or messed up in any way. We are disappointed they stopped serving the garlic Parmesan fries now they have some herb fries. However, with the campfire sauce any fry is still good!
(4)Heather J.
This place has TERRIBLE food!!! We had their Tavern Fries which are suppose to be like loaded cheese fries. They.... Were..... Nasty!!!! Cold fries covered with Kraft singles slices (they were not even melted well so you could see the shape still) and a ton of thousand island dressing on them. We told a manager how much we disliked them and all they said was "yeah, I don't know why they make them like that, I wouldn't have recommended those to you" Our server was really sweet, and we got burgers which were alright... Again cold fries. Not going back!
(1)Blair W.
We came here to stock up on some fulfilling burgers before we commence in the St. Patrick's celebration but I was heavily disappointed. Aside from the bottomless fries there was nothing good about my meal. The veggie patty (Boca patty) was beyond disgusting. It literally tasted like it was straight out of the freezer straight into Thor buns. All in all, very unpleasant experience regarding the food.
(2)Karen S.
It gets really hot in Dallas in July. Therefore it's annoying when this restaurant makes a point of locking their doors and leaving a line of people standing out in the blazing hot sun until 11:05. A guy washing the windows today when we arrived made a point of locking the doors at a few minutes before 11 even though there was already 8-10 people outside. I used to come here a lot on weekends but I've learned my lesson when the weather is hot. Not a good pick unless you enjoy the sweating for your food.
(3)Melissa B.
The commercials say it all, Red Robin...yummmmm! I've never had anything here that I didn't like. The burgers are great. I only just noticed on my last visit that there are a variety of dipping sauces to choose for your fries. The campfire sauce is like a creamy ranch-bbq hybrid. It's as tasty as I assume it is unhealthy. DH loves to come here just for the beer selection, specifically Velvet Hammer.
(5)Trisha O.
Great food, great service, and great prices. You can't really expect much more. Servers are super friendly and I have found they offer very good suggestions for food and drink choices. Highly recommended!
(5)Rachel R.
We frequent Red Robin when we are in the mood for good steak fries. They have the best steak fries around. PLUS, they are unlimited so you can get them for an appitizer for no cost at all. So good! Here is a breakdown of our most recent trip: Appitizer: Steak Fries.. duh. Entree: Crispy chicken sandwich with mayo and onion straws. Drinks: Bloody Orange Margarita. This cost $7.99. Even though it was a good drink... it was definietly overpriced and not worth it. This was my only complaint of the evening. Service: Our server was friendly and attentive. We will be back!
(5)Joyce H.
I big hit with our family! When we cant a GREAT burger, this is where we go! The California grilled chicken sandwich is a yummy too!
(5)Rafik F.
We came to have lunch after Church. Restaurant was busy, We waited to be seated. Out wait last for 10 minutes. Bathrooms was clean overall. Our server came to take our drink order. We placed my youngest order "Chicken Fingers w. French Fries" to come out as soon as possible. We placed our drinks order. She went back and got our drinks very quick. And took our orders. We order the Bacon Cheese burger protein stupendous, the Big Ghost, with a side of cup of clam shower soup. Kid burger with a side of salad. Our server was busy between her tables. All of our food came in the same time. My soup didn't make the first run. My wife and daughter ordered extra pickles. It took the server to go back twice to the kitchen to get their extra pickles. Good was good overall in taste. My burger was not really hot. The cream base of the Chowder soup consistency was close to be broken. The taste was good but not excellent. My wife, daughter and son enjoyed those food. Salads were fresh. Our server had more time to come and check on the table, clean empty plates and talk with us. Price points was good for lunch!
(3)Jhasmin D.
It was my first time going here and their food is superb as well as our waitress (sam). The environment is clean and relaxing atmosphere. Their burgers r delicious as well as their alcohol beverages. It has a bar place and watch football games while eaating.. my new favorite.
(5)Robert S.
Great food selection. Great service. Nice sized portions. Did not have to wait long for service. Hope to visit again soon.
(4)Matt N.
Ordered a juacamole burger that didn't have guac. Waiter said a kolsch beer was dark. And didn't have ANY napkins. Very unorganized. They need FireWheel Brewing beer back here again.
(2)Thomas G.
Thank you Red Robin for the QR code on the menu linking to the allergen list. Perhaps the best executed allergen menu I have ever encountered. Very helpful for someone with a gluten and dairy issue and children that have a gluten and albumin issue. Thank You!
(4)Natlie N.
Last night, before the storm I stopped by this RR location. The food was just ok. But the service was wonderful. My waiter's name is Christopher and he is just delightful. I give the food a 2 but I give Christopher a 10.
(3)Honest E.
When my boyfriend and I ate here, there was gnats everywhere. It was disgusting!! We had to swap our food the whole time. Then my boyfriends burger was under cook, he had them cook him a new one. We have been here once and I don't see us going back anytime soon. The food was pretty good though!
(3)Adam R.
Why a 4? Because I always leave here a little more full than I am comfortable with. Stephanie was our server and was incredibly delightful, always greeting and leaving the table with a great smile on her face. She made excellent suggestions and was very timely with our requests. The meal was delicious however I missed having my burger wrapped securely. I had to eat mine with a knife and fork. And a quick shout out to the camp fire sauce that rocks my world and the bottomless broccoli that is a nutritious surprise! As we left, we were cheerfully bid farewell. Really good experience!
(4)Curtis D.
Service was good, and the food was average. We where in the mood for a great burger and the toppings overwhelmed the taste. I am not a fan of large steak fries but they where good. Side house salad was great. Staff was nice but the bill was higher that I expected $36.14 for two sodas, two salads, and two average burgers.
(3)Lety A.
After constantly hearing my husband and niece sing "Red Robin, Yummm" I finally decided to give this place a try. The decor reminded me a lot of TGIFridays. They have a big variation on burgers and also build your own and they all come with bottomless steak fries. They are a step above any fast food joint. I had no complaints on my bacon cheeseburger, it was big, hot and juicy. My husband had the A1 burger and my niece had a corny dog. Our waiter was very friendly. And the pricing wasn't too bad because you get a lot of food on your plate. In all I think this place enticed me enough to come back.
(4)Jooky D.
Short Version: Expensive burgers and horrible service (hostesses are awful), If the parking lot is full keep driving because you won't get seated or get timely service. I'm basing this review on numerous prior experiences since we didn't eat on this visit and the fact that if you charge premium prices you should have premium service. This place used to be good. We used to go there every Wednesday night before going grocery shopping and get seated in our favorite waitresses section. She's long gone and we don't go as often as we used to and now I remember why. We Arrived yesterday (Friday) a little after 8:00pm and to our surprise it was busting out the door with people. We usually sit at the bar when it's busy but this time the bar was also full. The only non-wait table was this little Popsicle-stick looking bar height behind the bar seats so we sat down. There were also 3 clean tables in the bar area that were empty. So we sit, and we wait, and we watch at least 10 wait staff and a manager walk by us without even acknowledging us. The bartenders can see us and they ignore us as well. I guess this table isn't in anyone's section. We ended up waiting for 10 minutes before we walk out and go down to check out the newly remodeled Wendy's. To the Management: Get rid of your current group of hostesses and find someone who knows what they're doing. Or maybe make all seating in the bar first come first served. Re-train your staff to know what section they're serving and acknowledge people even if they're not in that section. See you again in a year maybe.
(2)Salma A.
Good burgers! Huge portions especially with the bottomless fries deal! You can definitely share one meal! What really stood out were the steak fries and the variety of sauces they have to offer. The shakes are amazing but ridiculously large.. I split one with a friend to make it normal size! Our waitress was very friendly and explained the menu to us pretty well.
(4)Kathy B.
We've been here a few times and have enjoyed our experience, for the most part. They do not have a large selection of draft beers. This was the first time we made a "reservation" and waited just as long as everyone else.
(3)Chuck T.
3 of us came to eat on Saturday afternoon about 3pm.. We were told we had to wait 10-15 minutes for a table.. after waiting over 10 minutes we were taken back and saw half the restaurant was empty! Why are we waiting???? The burgers were ok, one of ordered the 13.50 burger..another the peppercorn burger.. the 13.50 burger guy kept trying to steal our burgers because his tasted very salty.. The waiter came and took our orders.. brought us drinks.. and he never came by again until he dropped off our ticket.. someone else brought our food.. and another waitress going by got us more fries after we asked.. so I only left the guy 5$ on a 50$ tab.. I think that was worth the 3 trips to the table. Overall I like in and out, or Burger island better.. Red Robin is very expensive for burgers and there is nothing special about it worth paying the extra money for.
(2)Wes F.
My wife and I stopped in for lunch. She had the bacon cheeseburger. I ordered the A1 burger. I didn't like the taste of the sauce, so I ordered a patty melt and I didn't really like it either. Too many sautéed onions and again the sauce was strange. I tried a piece of my wife's bacon cheeseburger with mustard, and it was really good. Also the fries were good and the service was really good. The restaurant was clean, the staff was friendly, our server was great, they have a nice bar with a very nice selection of spirits, they have TV's playing different things and free WiFi. I gave them 3 stars because two out of three burgers I tried were not good and our bill was $26. To be fair, if I had ordered the bacon cheeseburger with mustard like my wife, I probably would have given them 4 stars. I couldn't give them five stars because $13 for a burger, fries and a Dr. Pepper is not a very good value.
(3)Francesca L.
Came here with my mom and her friends, one of whom is a vegetarian and she asked for the chicken and bacon for her salad on the side, so she could give it to her husband. They also asked for only 1 cup of dressing on the side. They did just as requested and put the bacon into a separate bowl and the chicken on its own plate. I was really happy about the service there! Haley you're great! My mom and I split a bleu cheese burger (they have unlimited fries, so no need to be a piggie! haha) and they had it all split for us. And the burger was good btw, came with shoestring onion rings mmm
(3)Fanta B.
I've been to plenty so-so locations of Red Robins. Not surprisingly (maybe), is that most of the bad locations are in malls. I suspect because indoor malls are dying and the clientele isn't great there, and thus, food and service quality suffer. I have found, by in large, this Red Robin to be great. Hardly ever a wait for a table (unless you show up right after an event just ended at one of the nearby gymnastics places), great service, and great food. There have been a few times where I had to wait a while to get my extra serving of fries, but that was the exception, not the norm. I think the burgers at Red Robin (here and generally) are pretty good, but really we come for the steak fries. You could go cheap and get the smaller "Red's Tavern Double" and just stuff yourself with fries. As long as you tip well (and you should, I overtip like crazy compared to most, but I appreciate good service), you only end up paying a few dollars more than some other counter-service burger joints. My wife and I come here A LOT these days (like 1-2 times a week), so we have had many, many servers help us. Several stand out though for fantastic service, and well, not gonna lie, they are really friendly and really cute too: Aurora, Amelia, Amy, and Heather. Red Robin is not exactly the place you can request a particular server, but if you get into sections with these servers, you're good to go. I can't recommend this Red Robin enough! Probably gonna go have some tonight! :)
(5)Christopher L.
This visit was going the way of a 1 or 2-star review. I think our server was hung over, and he was kind of meandering his way around three different tables doing everything he could (getting all of the drinks for all of the tables and even bringing one of the an app) before finally taking our order. The other two tables came in after us, so I was not happy that our order was not taken quickly. I then saw him standing around the kitchen window chatting when we were in need of refills on drinks. He seemed to wake up with our food. He immediately got our refills and our entrees plus got us some extra fries within seconds. Then our drink refills and his demeanor became great for the rest of the meal. Had it all been like he was after our food was put out, it would have been a great visit. The food was all tasty, and the fries were done nicely. Sometimes RR fries are underdone, but not on this trip. Wife originally was not in the mood for fries and subbed a side salad. She didn't like it at all and ended up eating fries.
(3)George T.
I used to frequent Red Robin quite a bit, but I hadn't been here for a while and now I remember why. The "bottomless fries they used to give you, you now have to request, the portions both of the burgers and the fries have been significantly diminished, buns thst used to be toasted are toasted on request I guess. My burger wasn't hot enough to melt my cheese. I guess the bottom line is that I won't know if things continue to deteriorate I won't be back. Chili's is more enjoyable and a better value without a doubt. Red Robin is big hat no cattle, no kidding.
(2)A S.
My friend and I met here at Red Robin for a business dinner and received excellent service from our server during our visit. Our business meeting went smoothly, free wi-fi worked well (though very slowly) and food was acceptable. I'm not really a fan of the thin patties at Red Robin, but there was enough variety and customization that pleased even my pickiness. However, my custom burger did not come out as ordered; the server wrote down my order correctly, but the kitchen turned out a flawed product. Thankfully, the manager came out and admitted the error and made his apologies. Glad that our server was accommodating on my broccoli refills (I opted for unlimited veggies instead of the bottomless fries), but my biz partner noted an odd fishy taste in his broc--probably because it was previously frozen. I'm a fan of gourmet burgers and will go out of my way to pay a good price to get them--but the burgers at Red Robin are nowhere near the top of my list of the greats.
(3)Jay L.
Ok my first review stated that I wouldnt be back. My daughter is back home(studying for the bar, Yes I'm bragging. lol) and I asked her if she wanted a burger. She asked what was close and amoung others I stated RR. I have worked in the Oil Field many many years and consider myself tough. But if my daughter wants Red Robin, it doesnt matter if my first review states "I will not return", I am heading to Red Robin with bells on.LOL We went online and looked at the menu. She got the guacamole burger and I got the BBQ. Takeout. SHAZAAM!!!!!! the burgers totally rocked. Cooked to order, fresh, and full flavored. The order was correct. No problems.
(4)Kathleen M.
Wow, great burgers!!! I chose the stack your own burger with sauteed mushrooms, onions, mayo, Swiss cheese and WooooHooo A GLUTEN FREE BUN! I forgot to tell the waiter until after he put the order in but he graciously ran to the kitchen to ask them to put it on a gluten free bun. What a treat to order a hamburger like a normal person in a restaurant! I also got the sweet potato fries which were yummy! My daughter ordered two appetizers to share, cheese sticks and fried zucchini which were both good, but both breaded. I do OK if I eat just a little gluten, but a whole bun would have cause problems. Who knew this place had such great burgers! Definitely a fan and our waiter, well how can you not like a guy named Fabio! Guess we know what kind of books his Mama was reading when she was pregnant with him. He was the best, saving my burger from gluten since
(5)Julie L.
Our team at work took out our two administrative assistants for a lunch treat. They chose the place, and luckily we got there early and there was no wait. We ordered onion rings for an appetizer, that were really good, but not 9.00 worth of good! The Bonsi burger was okay, but nothing to write home about. The best part was the sauce that I paid extra for, it was ghost pepper sauce, and that is the reason it got 2 stars...
(2)Andrea S.
The Garland, TX Red Robin USED to be the standard upon which we judged other RR (over 5 yrs ago). We came here for all our birthday parties and celebrations. The folks were great and we loved the place. Always left happy and the girls with balloons. Then one day, the big Robin was gone. It seems ever since then the experience gets worse with each visit. This last one was a multi-car train-wreck that made Denny's look good (and that is hard to do). We were seated at a table that looked like it came from a hobbit hut because it slanted so badly. The little table was pulled to the big table. Each slanted in a different way but neither were straight. What was worse, I had specifically requested a table NOT a booth and get a half/half. The girls were hungry so we took it. The silverware that was wrapped in the napkins were literally filthy. It looked like, mine especially, was wrapped up after someone used them and never washed. Food and "things" were stuck to it inside the napkin. NASTY!!! I am disabled and the waitress, who was too lazy to stand, fell against my cane 2X finally knocking it over. Plates came for the appetizers and were not sat on the table but thrown at you. I finally was able to get a refill on my ice tea and she poured it down my leg, onto my new leather shoes and across my granddaughter's Hello Kitty dress. Never once offering a napkin or anything. Then she finally said, "Oh do you want to get someone to mop that puddle of tea up?" No just let it there so I can slip and fall on it. Yes, of course I do! A nice, and only nice person in this place, came over and mopped the floor. She was the only professional in the entire restaurant staff. After 4 requests and my eldest daughter going to the manager, the rest of the table was finally able to get refills. Dishes were never picked up. We had a "leaning tower of Piza" waiting for her. Again, after hunting the manager down, a few were removed. The waitress was always scarce and hard to locate. Rarely would she come back to check on the table. As I said the tables slanted; they were so badly sloped the food kept sliding. The condensation from the drinks increased this issue. Then the condensation was strong enough that it began to run, not drip, off the table and down my elders daughter's clothing. Again, back to the manager; since the waitress nor any of the bus people will bring napkins despite repeated requests or fix the table. He rudely slammed a pile of paper-towels at my daughter. She had requested extra jalapeno coins with her burger. Never got them. My buffalo strips were to come with celery and blue cheese, per the menu. Waitress, aloofly said, we don't do that here. I said the menu says you do. The meal progressed with more of these situations but you get the picture. If this waitress had been on the job more than 2 weeks, she should be fired; honestly it was probably more a lack of training then her fault. The hostesses staff, manger and rest of crew, except for the lady that cleaned the floor, was just as bad. That is more a training issue than a personal issue; from a management perspective. The hostesses ignored us when we left. No thank you. No balloon for the girls. NOTHING! Either this young, blonde waitress is a rookie trying to learn or she never will; due to apathy. Her general customer service skills were terrible. Total lack of knowledge for menu items (poor training). There was no excuse for this poor of service along with the apathy. The entire crew there, except for the lady that cleaned up all the "spills"; was just aloof. They just did not care!!!! This is the third strike for this location. As they say, three strikes and you are out. We are out of here! As for other RR, I question if they are worth the money or time. You all were once a very nice chain. With the series of service and poor experiences we have had over the past 4 years; you are worse then Denny's, the restaurant where you are guaranteed to have your food and something hot spilled on you while your order is messed up - every time! The fun of going to them is to see how badly they will do and what they will mess up next. Even that amusement has worn off. I just someone to get my order right, keep my drinks full and leave without wearing anything from the table due to wait staff neglect. Is that so hard to accomplish? Apparently it is for RR these days!
(1)Bruce C.
It's been some time since we came back here, but, as always, they never disappoint. This particular Saturday, we arrived and the parking lot was packed. We walked in to find a bunch of junior high school girls with ribbons in their hair and their makeup done as if they dialed their make-up machine to whore. Yes, a cheerleading competition was going on nearby and apparently everyone was directed to Red Robin afterwards. The wife approaches the podium and asks how long the wait will be, and surprisingly, the hostess replies with "10 minutes." Not too bad. I was getting ready to go somewhere else to eat, but we can manage 10 minutes. We get seated quickly and our waiter comes up to us and says, "Hi guys, welcome to Red Robin, my name is Fabio and I'll be your waiter today." I notice his name tag says Rudolph. Me: "Um... Okay, you said your name is Fabio, but your name tag says Rudolph. What's up with that?" Fabio: "Well, I was wearing a red nose and antlers earlier, but without them, people would think I'm weird" Me: "Your name could actually be Rudolph..." Fabio: "Yes, but who's parents would name their kid Rudolph?" Yes... yes indeed, Fabio.... Onto the food! I get my go-to burger, the Burnin' Love burger. I like trying their new burgers, and this was one of them 3 years ago. Since then, I get this burger about 50% of the time. It's a regular burger with pepper jack cheese, deep fried jalapeno slices, mild/medium salsa and all the regular stuff. It's really good if you like burgers with a kick. It's not that spicy. Probably a 3 on a scale of 1-10. As with all their food, if you don't like it, they'll make you a different one free of charge. The wife gets the Petite Bonzai. A teriyaki burger with cheddar cheese, and a pineapple slice with all the fixins. She loves it and up until she tried the Mushroom Swiss, she ate this one exclusively. The petite burger is just a smaller burger that's $1 cheaper. Since there were so many people in the restaurant, the fries were piping hot as they should be. The Wife's petite Bonzai was delicious she tells me. I don't like pineapple on anything but dessert foods, so I have never tried it. Other than that, our service was good, the food was good and our experience was as good as our other experiences here. Thanks again!
(4)Aubri S.
Just had a fabulous lunch at this location! Alex was our server and she was very attentive but not annoying. I got the Royal Burger and my husband ordered a chophouse burger. They were both cooked to perfection and brought out in a timely manner. You can't come here and leave without a burger! Amazing!!
(5)Lynda O.
The freckled lemonade is so yummy! It's a little pricy ($3.99) but it's ok to splurge sometimes! And not only that they now have sweet potato fries!! Yummo!
(4)Rheynette T.
The waitress was kinda in a hurry. She asks us if we want some take out boxes even though we are still eating and gave us the bill way before we are done. We were suppose to get shakes for desserts but got pissed over the waitress.
(3)Danica S.
Compared to Seattle, this location came pretty close to the standards I'm used to. The burger was juicy (Bonzai) and the thick slice of cheddar was melted and gooey just the way I like. The garlic fries were just okay. They were soggy and lacked the amount of garlic I was looking forward to. However...I was happy they included the zesty onion ring sauce that I didn't ask for. I forgot how delicious that stuff is!! I'll return when I need my burger fix. To me, this place is better than any other local fast food burger but hey, I'm biased. I like their teriyaki sauce and this is the only burger I ever order. Next time I may try the onion rings instead of the fries or ask them to make them crispier. Customer service was eh lacking but not horrible. I stood at the bar waiting to be acknowledged (that's where you pick up your to-go order) right in front of the bar tender. She knew why I was there yet hesitated to say anything until the awkward 10 minute stare down. Odd but not the first time it's happened at a busy restaurant. I'll see ya again RR!
(4)Peter H.
It was my first visit to Red Robin. I had always thought that Red Robin was like another Steak and Shake, but it's actually like a diner. I had the free burger coupon for my birthday so I went with the boo and a couple of friends. Burgers are standard, nothing exceptional. Fries were bottomless which was a plus but they could have had a bit more seasoning on it. Our waiter was very friendly and gave us free ice cream which was kind of him. Red Robin looks like great family establishment. I could see myself there in 12 years when i have little Peter Jr.
(3)Chris T.
I like Red Robin. When I am looking for a good burger fast this is one of my goto spots. I had the Octoberfest burger - mustard, and it was very tasty. Our wait staff was very attentive and even moved us when they noticed my wife was cold. Above and beyond imho.
(5)Daniel S.
Pros: * Burger (Mushroom swiss burger) tasted good & was cooked how I ordered it (medium well) * Bottomless french fries when you buy a burger or sandwich! Cons: * Expensive (cheapest burger or sandwich is $7.99, that's about $12 after tax and tip without a drink, appetizer, or dessert) * While the fries are bottomless, they're nothing special, just average steak fries. Also, I don't know if this is a "rule" but when I went with a friend and we both ordered burgers they would only bring out a small individual portion for both of us to share, it seemed to take 5, 10, or more minutes to get a refill of fries. * The bottom bun of my burger was soggy 2-3 minutes after I got it, I'm not sure if it was because of the mushrooms or the burger itself. * While the price says this is a sit-down nicer restaurant (like Chili's), the atmosphere doesn't seem that way. The place is very busy, noisy, the booths are small-ish, and there isn't even any napkins at the table.
(3)Tien L.
My wife and I visited this location to redeem a free birthday burger from Red Robin Royalty Rewards loyalty program. This location did not honor the Red Robin Royalty Rewards benefits unless it was printed out on paper. Normally, rewards benefits are attached to the account or can be shown via email on a phone. The manager said that the computer of this franchise location is not capable in verifying the rewards. We said that we came in specifically because of the free birthday burger, but the manager said there was "nothing could be done" about this here nor at any Dallas location except Hurst and Grapevine. The manager did not bother to try to offer us an alternative, so we decided to not order drinks, canceled our existing meal order and walked out.
(1)Andrew ß.
Superior burger with the fried egg ! Not a fan of the fries.. I think I'm alone on that one the Burger was Bomb
(3)Julie R.
I'm kind of embarrassed that this is my favorite burger joint. It is a chain, and I'm not generally that fond of chains. But this one must have a really great manager because I've always gotten great service there. I don't get to come here very often because of the distance, but if I want a good burger and fries and I have the time to trek out here, it is my go-to preference. One of the things that has impressed me about this location is that they have at least two servers who have been there for 3+ years. There is a Chilis in Casa Linda that I have patronized for 20+ years with about the same frequency and I have never seen the same server twice. Ever. And even though I only come in 3-4 times a year, those RR servers remember me! RR has pretty good burgers for the prices, and since I now have a teen with a hollow leg to fill, the bottomless fries make it a particularly good deal. They have always been accomodating to wishes for a different cheese, add or subtract toppings, etc. I prefer ranch to ketchup, and unlike Chilis, RR does not charge extra for this sauce. Sodas are a little expensive, but I somehow raised a kid who prefers lemonade to sodas and water to lemonade! I can usually feed the two of us for $20 plus tip. Pricier than fast food but not too bad for a sit down restaurant.
(4)D R.
As always, if I want a burger and don't want to go too "junk food" .. this is my go-to place! The service is always good and the food fant-abulous!! My sister and her husband found out about this place when it opened and we've been coming ever since! LOVE the raspberry tea and this last time, I had the salad w crispy chicken.. the bacon burger is always a great alternative if I want real meat! =) see you soon, RR!!
(4)Delia R.
Not my favorite burgers ever, but they're good nonetheless. Also a bit overpriced.
(2)Bryan S.
Some times they say simplicity is the key, but Red Robin proves that mixing things up a lot with great ingredients infuses a business with success!! What this means is the steak fries with garlic parmeasean, Bowl of chili greatness, great burgers all combine to bring a fusion of great items on the menu for a success. True some times I think the fries are overly addicting and more appeasing than the burger but honestly, who can turn down a great american burger with awesome fries? If you have some kind of smart @ss critique about that, than just stick to your usual McDonald's big mac or burger king deal!! Because this joint is serious when it comes down to burgers and fries!!! Regards, Bryan
(4)Brett R.
Election night tradition with a friend of mine! This year they noted they generally only show sports but when requested changed channels on a few sets to election coverage! Ryan was an excellent server and the rest of the staff was exceptional! Will be back in at least 4 years!
(4)Persia A.
Not a huge selection for a pescatarian (or vegetarian, for that matter). It's a very casual set-up and their specialty is burgers. They do offer a veggie burger option, but it's basically they bought it frozen from the grocery store across the street & heated it up. :-/ So this place is really for the hamburger lovers, and I am not a hamburger lover. They have, like, almost nothing else for me to eat there. Salad & soup is not a "selection," for me. The atmosphere and service is not anything I would make a trip for, but it's not bad, either.
(2)Stephen T.
Ok better than a fast food restaurant but there are better fancy burger joints than RR.
(3)Shams B.
Is is more expensive to grab a burger here than say McDonald's, Chili's,etc? Yes. Are they as good? That's subjective, some of you will think they are, some of you will think they're not. What sets this place apart from any other burger joint is unlimited steak fries, and boy are they full of hot crispy goodness. I've never had an issue waiting to get more fries unless they've been slammed, but that's 100% understandable. My favorite is the Burnin Love Burger, and I think it's worth mentioning that I get the salsa on the side cause more of it ends up falling on my plate than in my mouth after the halfway point.
(5)Brandon H.
One of the best waiters I've ever had in my life works here. Ask for Christopher and this older gentleman will win you over with his service. Top notch.
(4)Chris D.
Of course, the burgers were superb! FYI...The WATER TASTES MOLDY. YUCK. my husband agrees and he doesn't have the sharpest taste or smell. Maybe the filter for water or ice needs to be changed or serviced? It grossed me out so I didn't want to waste money on alcohol if it would possibly have a moldy undertone. You were forewarned.
(3)Samantha W.
REEEEDDDD ROBIN.........hmmmm. You know what- Red Robin isn't bad. I like what Chris said though, its like the "Chili's of the burger centric world". It seems like it was once a great idea..... that was then murdered by the chain monster. To be honest, the real reason I went here was because EtchASketch and Red Robin have joined forces to do a pretty fun etchasketch contest. You have to etch your "favorite burger"...so, naturally, I had to do some research. And don't get me wrong, I haven't had anything bad here, its just not my preferred place to get a burger. I do, however, commend them on their selection. I like burger places that have balls. And by balls, I mean choices, not sweaty, droopy things. ......... I don't want cheddar cheese, folks! I want salsa and fried jalapenos and chili and other things that will induce heart attack in addition to the fat slab of meat. So, all in all...its an allright joint (and any place thats a friend of EtchASketch is a friend of Samanthas). And for the record, I really like their steak fries.
(3)Chris L.
Red Robin is like the Chili's of the burger centric world. I'm sure the original location was an awesome hodge-podge of, uh...stuff? Yeah, I guess stuff is right. Now, the corporate design-tards blow the place up with all kinds of random crap on the wall. The food is OK. Nothing spectacular. It's consistent. You want machine formed and previously frozen beef? They got you covered. Again, it's not bad, but gourmet it ain't. You get unlimited fries, but they're wedges, which aren't my fav. Get some Campfire Sauce for your fries. It's a creamy BBQ sauce. It makes them taste much better. They have a decent happy hour during the week and a lot of frou-frou signature drinks to keep your lady happy. I'm shocked I don't already have a review of this place. It's my wife's favorite burger (don't judge, she's easy to please--heigh oh).
(3)Kai S.
* 4.5 stars * Up until moving away a few months ago, the gf & I LOVED this RR location. Great decor, usually quite friendly service, cleanliness standard overall maintained, etc.. Their veggie burgers rock! Yea it's a little expensive coming in @ $8-9 for a burger & fries... But its worth it. (Well, worth it until you factor in that one meal has around 2,000 calories!... BUT STILL!). Heheh. Luckily there are RR's in NorCal too, so we'll be trying those soon. Hopefully they're as good as this one was! "Red Robin.. Yummmm."
(4)Sara B.
Always delicious. The atmosphere is not my favorite being overly loud and busy, but the food is good. The Burnin' Love Burger is my usual. Pair that with bottomless fries and I'm set. A bit on the expensive side, but fun on a special occasion.
(4)David T.
Based mainly on service. Ill be honest, amber our server didn't seem very attentive to our table. My group of 7 came in around 8:20 and were seated promtly. And our food was pretty good, not gonna lie. But for a restaurant that is more than half empty, I would expect better service. We had to ask for refills on our water AND on our bottomless fries. This shouldn't happen during this kind of night. She was polite but not the very best at waiting tables. Sorry, just the truth.
(3)Kim P.
Have been here many times, most recently last night. I've always experienced good service, even with most of the waiters being high school students. Different burgers with toppings you'd never think to put on top of a burger. I had the Burnin' Love last night which had salsa and fried jalapenos. I rather enjoyed it, but I couldn't finish it because their burgers are pretty filling with all the extra stuff they've got on it. Their mushroom swiss burger comes with a ton of mushrooms which I like. Endless fries which are all right. I've tried their garlic parmesean fries once and liked those, but cost 50 cents to upgrade to those. I also like that they give free refills on the strawberry lemonade (at least I think they still do). A great place to take the family. Burgers cost $9-$11. They've also got chicken, pastas, and wraps.
(4)Nick T.
Friendly servers and the food hasnt let me down yet. love the royal burger!
(3)Deb G.
Again..... best fish and chips in Dallas!!! Who woulda thunk it???
(5)Lynda G.
Hands down the BEST burger ever! Not the cheapest, but the best. Quality has been consistently great over the years. The burgers are pretty large, so sometimes my BF & I split one. Burgers are the reason to go here but fish n chips is also tasty. Even a simple grilled chicken sandwich was incredibly AWESOME! Service is attentive and quick. Atmosphere is noisy, often with large groups of kids (think softball teams, etc). Would love it if they had a quiet, adult area (and no the bar isn't any more quiet).
(5)Jennifer G.
I had heard many good things about Red Robin over the years and when we happened to pass by this one on Saturday I was excited to finally try it. The menu looked promising. I got a Hawaiian heart throb smoothie and my fiance got the raspberry limeade. They were both really delicious. We started with an onion ring tower. I ordered the mushroom burger and my fiance got clucks and fries. The onion rings were good for the first 6 or so and then I was over it. The sauces that come with it are good - its a yummy ranch and a creamy BBQ of some sort. The real food took longer than I'd expect and when it finally arrived I was seriously underwhelmed. My mushroom burger was really dry and had approximately 2 trillion mushrooms on it (that's about a trillion and a half too many). My fries were unmemorable - and not very delicious (I didn't even eat them). I tried the clucks and fries plate and it wasn't any better than my own. Sad. I'm not sure if this is Red Robin's fault or not.. but I felt like I had eaten a deep fryer when I left there - to the point that I didn't even finish my meal because I couldn't taste any more grease. I want to say its my own fault for eating such crap but I'm sad to admit I eat plenty of greasy crappy food and I never feel this disgusting about it so it has to be partially RR's fault, right?
(2)Mary S.
I have been here several times, surprised I haven't reviewed it yet. I'm not sure why I went here, I live smack between here and Twisted Root in Richardson. Atmosphere is dated and cliched, though there is a slight diner element. They serve pretty drinks, in pretty glasses to help dull the pain of their overpriced mediocre burgers. $10 for a bacon cheeseburger, which upon arrival didn't actually have bacon on it. I begrudgingly ate it without sending it back as I was pressed for time. Really nothing spectacular, not a lot of flavor. Also for whatever reason there were no onions on my burger, I don't know if that is standard, but no onions FML. Save your money and skip this one, McDonalds Angus burgers are better than Red Robin.
(2)Cindy C.
Friendly from the beginning! The hostess assured us that our wait on a Friday night would be short and it was. Our server was sweet as could be and perfectly attentive and knowledgable. The Teriyaki Chicken sandwich was taken off the menu a year or so ago and I was thrilled to see it back! It was awesome just like I remembered it. Everything was great!
(5)Luccas P.
Good food and great atmosphere. Got the fish and chips and they were pretty good.
(3)Stephanoe D.
It's a decent place to go for a burger. Once again, I'm not big on burgers. I had the takin Cajun chicken sandwich , which was pretty good!
(4)Bernard F.
Good food and great service. The bleu cheese burger was great.
(4)Lori S.
Red Robin calls its burgers "gourmet". They do have a lot of choices in burgers with many toppings. The beef, to me, however, does not have the backyard grill flavor that I love so much. No charring here. But the meat is juicy and big. My husband's bacon burger was too much for him to finish, but he liked the flavors. You get to choose your cheese from Swiss, Cheddar, American, Pepper Jack, Provolone and Blue Cheese. I had a Garden Burger with Pepper Jack and Avocado on a whole wheat bun. It was really good, and I substituted slices of cantaloupe for the endless fries. The prices are upwards of $8.00 and more, but you are thoroughly full when you leave. I enjoyed my sweet tea, and my husband loved his strawberry shake, topped with cream & served with a refill 'tin' on the side.
(3)Joseph B.
If you love fries more than burgers come here because you can have all the fries you can eat! I got a mushroom and swiss burger and it was pretty fat. I think I got more mushrooms than meat. The burger was advertised to come with sauteed mushrooms, but some of my shrooms were a bit under cooked. I mean it tasted alright, but it would have been better if my shrooms were cooked consistently. My patty was cooked to my medium preference and it was super juicy. Service here was ok. I wanted a balloon, but never got one. Stingy bastards. I wanted to do my chipmunk voice!
(3)Sebastian P.
I'm fan of this because I still haven't tried all the burgers. Decent prices for gourmet burgers. I love the blue cheese and anything with pineapple or avocado in it. I wouldn't recommend their fruity smoothies or drinks. They're too sweet for my taste. I would stick to the water or tea. Great service and family friendly place. Also, this is a gourmet burger place and I wouldn't recommend anything else that wasn't a burger on this menu. I went there with my family and my dad ordered something that wasn't a burger and wasn't too pleased. The burgers cater to all tastes. I'd definitely recommend giving it a go. Especially, since it's one of the few gourmet burger places around town.
(4)Steph T.
Had the worst experience! Horrible customer service and completely messed up burger order! Waitress (Amber) was not friendly and couldn't correctly tell us what was on the burger, hence both burger orders came out wrong. When asked to correct burger requested without pickles, they simply slapped a new bottom bun onto the same burger, leaving the taste of pickle lingering on the meat patty. After telling the manager his response was he could make a new burger if that's what I wanted! Really!? Of course that's what should have been done the first time! Never saw Amber again, had to get the manager to give us the check. Never got the replacement burger for fear of what might be in it ... Not sure I would try this again, never acknowledged their poor customer service or the fact that they should have fixed it right the first time. Not even an apology! Good thing I wasn't allergic to pickles!
(1)Rick G.
I have heard of these but I didn't know there were any in the Dallas area! Originally intended on another eatery but it was closed and a friend suggested Red Robin. Why not, eh? The greeter was friendly, we were seated promptly and our server was quick. I had the Jerk Chicken Burger - wow, excellent sandwich. Everything seemed so fresh. I enjoyed the Caribbean flavors, spices with a hint of sweet pineapple. The bun was perfect, not dry, nice texture. The chicken was very tender and moist. It came with fries, and it's hard make bad fries so nothing exceptional here but for the fact that they are bottomless or endless - so when my fry to sandwich ratio got a little out of whack I just asked for some more fires; that's a nice "feature". I will have to give 4 stars based on my initial experience. Cheers
(4)Tom F.
A great place to get drinks, burgers, & sandwiches. Very courteous staff, fast service, and good eats. Had the Jamaican Jerk chicken sandwich this last time - good stuff! Had enough spice that you could taste it, but not too much to blow out the other flavors on the sandwich. Usually get the Teriyaki chicken sandwich which is always good. They have a great selection of drinks (both leaded and unleaded) and the drink prices are pretty good compared to other chain restaurants. The burgers are really good, and here's a tip if you get cheese on the burger - if you like the cheese pretty melted, you need to tell the server, otherwise it will be only slightly melted and completely intact. The bottomless steak fries are a nice touch, and are good. It can get a bit loud since they usually have a fair amount of kiddies in there, but it's not as bad as some other places.
(4)Susan B.
My son had visited a Red Robin in Oklahoma City and had been after me to take him there for a meal. We went yesterday, Sunday, at around 2pm. The greeters took a little time to greet us when we walked in the door, and the hostess tried to seat us at a table that was dirty. She actually put the menus down on the food crumbs on the table. We were quickly seated somewhere else. That said, the food was hot and good. Our server was polite, and checked back after the food was served. We had the Onion Ring Tower, Bacon Cheeseburgers, and Chocolate Shakes. I highly recommend this restaurant as one of the best burger joints I have eaten at. Your kids will love it! Thanks Red Robin!
(4)TJ H.
I've been to this location several times. The service is hit or miss. Sometimes I get an excellent, attentive server (say hello 25% tip), and sometimes I get a server who just seems to have better things to do (10% if you're lucky). I think the management at Red Robin should let the servers know they actually have to earn their tips. The food is really good. They make a thick patty burger, and this is one of the few restaurants that consistently hits meat temperatures. The burger is always cooked properly, juicy, well seasoned, and delicious. I've read another reviewer recommend the fish and chips. Every time I go to Red Robin, I see the fish and chips on the menu. I almost order them, but then a cheese burger calls to me instead. Maybe one day I'll give them a try. I love the steak fries, but I prefer soft fires to crispy fries. Red Robin also gives you unlimited steak fries, so you don't have to worry about not having enough. I very rarely ask for more, but they're available if you want them. I have not tried dessert, but nothing on the dessert menu jumps out at me. That is the one part of their menu that really needs improvement. The price is a bit high for a burger, fries, and a soda. With tax and tip you can easily spend $15.
(4)john b.
I didn't know about this Burger chain until giving it a chance one day and experiencing "endless fries". I ordered a burger with jalapenos and sauteed mushrooms and onions and it was OFFICIAL! I mean this burger was fu*kin' great-flavorful, juicy, and just great! I loved how my fat ass could keep ordering fries without having to worry about the final bill. It is officially one of my default burger joints thanks to a sista that knows her food spots! Happy Eating :)
(4)Jessica B.
My daughter loves this place!!! Bottomless fries w any burger!
(5)David B.
Outstanding! Burgers are always excellent and the bottomless fries are a nice bonus!
(5)Lisa P.
Q: What do Howard Jones, Richard Marx and Robbie Nevil have in common? A: They all sang for me while I ate my lunch today. (P.S. Robbie who? I have three words for you, baby - "C'est La Vie". ) I'm hip, right? I know my way around town. I've even been called "snobby" a time or two, and yes, I took it as a compliment. So, what was I doing at Red Robin today? Well, I'm a North Garland girl through-and-through. Not born, but certainly bred. I was back in my hometown for lunch with my brother and his wife, my Dad and the neice and nephew (2 and 4 respectively). We chose Red Robin for its family friendly vibe and were happy with the result. We were seated right away at 12:30 on a weekday, so I presume the rush here is at dinner. Our server was prompt and friendly, though a little annoying at times in an over-specific-question sort of way ("Would you like a to-go container? How about a plastic bag to carry it in, too?"). Our food pleased all around the table. Both grown men had the prime rib dip and it looked and smelled awesome. I gathered from their grunts and slurps that the sandwiches lived up to their looks. My sis-in-law had a wrap and tortilla soup which quickly disappeared and the young 'uns had quesadillas and pizza from the kid's menu. By the way, that kid's menu had a lot of choices, and each meal came with a side - choices included actual whole foods, even, and not just more fryer-fodder. It was the Ensenada Chicken for yours truly (and it's all about me, right?) and it was nice. Two breasts - the skinny kind - coated in a colorful but not too spicy rub accompanied by a generous side salad. It was perfect penance for the double scooper with hot fudge I ate last night after dinner. For the record, I actually love Howard Jones. I kinda grooved on the 80's flashback soundrack at this place. At least for the first 45 minutes. I also love Ms. Pac Man, and I kinda sorta taught my nephew how to play on Red Robin's machine after lunch. I left feeling all warm and fuzzy, wondering what it would be like to head back in time to my days of poufy bangs and Bonne Bell lip gloss. Back before I was so cosmopolitan :)
(3)Tara D.
This place is great! We go there a lot, and the best thing about them is how consistent they are. Every time we order something, it tastes the same, which is great! They have very good burgers and a great selection of different kinds of burgers. The chicken is good, too. Usually, the food arrives very quickly, and it always arrives piping hot. Highly recommended!
(5)