We love Macaroni Grill so when we visited Nashville of course this was our choice but this was by far the worst food we have ever eaten. I think the chef poured the salt container in our food, pasta wasn't cooked completely and the blacken chicken was missing any sign of blackening. Our waiter didn't ask if we needed grated parmesian or if we needed anything. The food was unedible.
(1)
Paul M.
Dirty wine glasses. Shard of broken glass on table. Food was luke warm. Good arrived fast enuf, but we had to wait awhile to get the bill paid.
(1)
James P.
Place was only 20% full at lunch time, (that should say something). Was seated, waited 10 minutes and no service. People next to me placed order, waitress walks right by me and starts talking to the group of pople on the other side of me. I finally left. After reading other reviews it doesn't seem like a fluke. I will not be back.
(2)
Tyler B.
The service is great. Ashley, our server was very attentive and friendly. The food, however, is a different story. The pomodorina soup is a bland, boring cream based tomato basil. The caprese salad wasn't too good either. The mozzarella was flavorful, but the tomatoes were tasteless and mealy. My husbands steak was salty and too tough. The wines prices are very high. I am used to a 200-300% mark up, and their wine prices are closer to a 400% mark up compared to what I have purchased the same bottle for in a store.
(2)
Dee R.
After a long day of taking my children to the dentist, my family and I were starving. Mac and grill seemed like s great idea. We were seated right away, strange for us, we're a family of 7, and were used to waiting. Our server, got our drinks right away. When we began ordering he seemed annoyed and almost ignored our questions about certain dishes. I wanted to get a side item that wasn't a salad, he ignored me and kept taking orders. He essentially did the same when my husband ordered. When the food came out the children's food was super hot, our food was barely above room temp. I could barely get him to refill my tea, I thought bringing this up would've been a waste of time. When I picked up my fork I noticed it was filthy, there was dried up food all over it, gross. I alerted our server who quickly brought another set. They were not as gross, but they were dirty. I began inspecting all of our silverware, almost everyone had one gross fork. The manager came out apologized, gave us 3 free desserts. The kids were happy they got chocolate cake, my husband cheese cake, I got tiramisu. The tiramisu was great, the cheese cake yuck, the chocolate cake too rich for even children. My husband had ordered a chicken under a brick which was prepared poorly with undercooked veggies and his chicken dry and over cooked. I got lobster ravioli, would've been great if I hadn't eaten it at room temp, my eldest got the crest your own pasta, she was happy. The four of my boys who got spaghetti and meatballs and pizzas were happy. In the end our server kept apologizing for the silverware and suddenly started paying attention to everything we had to say. We, however, will never return to this Mac and grill.
(2)
Tip T.
I was greeted and seated promptly. Waitstaff were helpful, friendly. Bread and drinks arrived quickly. So service was good. The food was just so-so. The Caesar salad was swimming with dressing, too much for my liking. The pasta sauce was tasty, but the penne noodles were undercooked. They were chewier than they should have been, this was beyond al dente. Lunch price was good though, quite inexpensive. But the food just wasn't up to par.
(3)
Alisha L.
My date and I had an amazing service experience. Our waiter was funny and kind but really gets a nod from me for his knowledge of the menu, drink suggestions, and the ease in ordering a custom meal as nothing on the menu was without dairy. My meal was delicious and my date loved the Eggplant Parmesan. He said it was great but still couldn't compare to the eggplant parmesan he's had in Philadelphia. The atmosphere was wonderful. I appreciated the low lighting and the music! Classy. Thank you for not playing top 40 in a place like this even though it's in the mall. The only reason I'm giving this 4/5 stars is because it would be nice to have some other vegan options on the menu. Pasta is so easy to have vegan options for I feel like at this chain it should be a given.
(4)
SK H.
Poor. Food was of poor quality, staff was not knowledgeable of menu, purchased bottle of Chard - just set it in the table with nothing to keep it cold. I had to find Mgr to even get water refilled. No wonder these restaurants are closing, I certainly won't go back.
(1)
Carmen P.
i don't know what all the displeasure is about, the hubs and i loved our meal here. we ordered a lot of appetizers and a flatbread, and were please with each plate. our server as very friendly and on-the-spot. the appetizers tasted freshly prepared and were hot, and thoughtfully presented, the flatbread was freshly prepared and thoughtfully presented. i can't wait to go back and try some of the main meals (we've been on a "order all the appetizers as our meal" kick lately)
(4)
Ryan P.
Wife and I came for dinner on a Saturday night after attempting to go to dave and busters and seeing how crazy loud they were. We decided to go after the appetizer menu so that we could get a large variety of items at a much better price than getting meals, and we're happy with most of our selections. We enjoyed the food and the service, and my wife enjoyed drawing on the paper table cloth with crayons. The only thing I was surprised with was that. If I was bringing my wife here for a surprise romantic dinner it would have been weird to have paper table cloths, or the random waiters breaking out into song. Other than that, a good foodie experience.
(4)
Vincent E.
I was in Nashville for a conference. I've eaten at these places before when I travel because I know I can expect a certain quality of service and food.. However I think this particular location deserves higher marks than the rest I've been at.. Excellent food, comfortable atmosphere and exceptional service.. Jenny the bartender is the best.. I live near New York.. My wife and I are 100% Italian.. My mother was a great cook and my wife and mother in law are fantastic cooks. I know good Italian food when I have it and this place has it.. I definitely recommend you going and enjoy
(5)
Sheena T.
OK, I typically don't review chain restaurants if I can help it, but there's something just so charming about this location at the Opry Mills mall! They've made some really great upgrades since the flood of '10, and the bar area is so great. I've always had great service, and the layout is awesome. They have a friggin fire pit at the corner of the bar for goodness sake! How cool is that?? I also feel that they have improved their menu. They have some great happy hour drink and food specials, and I've really enjoyed the dishes I've had on my past couple visits. This is one place where I choose the bar over the restaurant area! Great service, great bar, love this location!
(4)
Jerry C.
Always an easy go to for delicious Italian food when I can't get down to Florida for Dee's home made. Good quality restaurant chain. Mall was busy but scored easy parking right outside and no wait for two. Our server Sarah was delightful. The portions are enormous so now we have a second dinner in the fridge. I always go for the Chicken Parmesan and it was perfect. Would have been a 5 star review however the booths are starting to show their age?i normally sit at a lever table with the crew from work but just two of us in a booth. Ours had both seats taped together and I got some tape gunk on my shorts. FIX IT!!!!!!!!!
(4)
Courtney G.
Meh, ok food and service. The salmon came out under cooked and cold, but the appetizers, bread, soup and salad were ok. It used to be better. Are they starting to cut corners now?
(3)
Christa P.
We went here on a Sunday for lunch with another couple. We started with a calamari appetizer for $10. It was the smallest appetizer I have ever seen. It literally was severed in a tiny square dish. Carabbas's serves almost double the portion for a cheaper price. I order the lasagna and my husband order the lobster ravioli. The lobster piece on top was completely overcooked, but the sauce and ravioli themselves were good. The lasagna was honestly just ok. There was more chunk style meat, lots of noodles and not a lot of cheese. I personally wouldn't order it again. For drinks, I started with the Italian mojito which I was extremely excited about- but it wasn't good at all. You couldn't even taste the mint and could tell the drink was not muddled at all. Additionally, there was barely even a splash of juice so the flavor fell flat. My husband drank it as I ordered a peach sangria- which was really good. The rosemary bread was great. Overall I prefer Carabbas, as it's much cheaper with better quality food and drinks.
(2)
Melanie R.
My family and I have been raving Macaroni Grill fans for years. I've visited this location four or five times and all were mediocre. This visit, however, ensured that I will never return. We sat down to a table that was not prepared, no glasses or silverware. Our waitress, Kim took about seven minutes to greet us. She never introduced herself or spoke, just proceeded to write her name on the table and asked if we'd like drinks and appetizers. I ordered a salad. Kim then grabbed my menu out of my hand before I had decided what to order. She never came back, even as I was waving her down, and I had to go ask the hostess for a new menu. We ran out of bread, drinks, and I'd finished my very small appetizer size salad, when she asked if I was ready for my check. I informed her that we intended to order dinner, and she acted angry. We watched our food sit in the window for 15+ minutes, while tables that came in LONG after us received their food first. I work in a restaurant and understand that being a server can sometimes be a difficult job. With that being said, I am always very kind and understanding with others in the food industry. There is no excuse for the service I received. I will never return to this location. Terrible service and would have been equally as satisfied at Fazoli's.
(1)
Ron C.
I have had bad experiences at other locations but not at this one. The food was great. The service was good despite the overzealous waiter.
(4)
Sierra N.
The atmosphere here is incredible . You feel so relaxed and it's got this fancy vibe to it. Also the lighting is adjusted to make you more comfortable and the scenery of the whole thing is perfect for a date! Although, the food isn't all that great, it's actually kind of bland. Also some things taste like they need more sauce (if you order pasta) and not enough sauce is a big turn off for me with foods. But overall, I would really only go for the atmosphere, so I guess I might eat here again. The people here are nice though.
(3)
Margaret P.
There is a dog sitting in a high chair at a table. NO it is not a service dog. No service vest or other identifying designation
(1)
Randall F.
Just went here for a family dinner last weekend and have to say I was pleasantly pleased. The food is not the greatest I've eaten, but it was more than made up for by our waiter who was fantastic. Definitely will be going back. This place now makes it's way onto my "places who dont look at me like I've got a square head- because I want to dine there with twin 3 year olds" list.
I don't really like visiting chains, especially when I'm traveling, but I got over-ruled by my travel-mates. It was nice. Not thrilling, but nice. I had the lasagna ($13) which was a bit overpriced (quality) but at least the portion was decent. House wine at $5.50/glass was ok.
(3)
Amy C.
Went to Macaroni Grill last night for dinner...I will say that chain restaurants are usually not my first choice when dining, but my husband received a gift card and we decided to go. After all it was FREE! Let me start off by saying...WOW, I was thoroughly impressed! I hadn't been to Macaroni Grill in years and man have they changed things around. Upon being seated, we were greeted by our waitress (who, by the way was fantastic!) who informed us that Thursday's are 1/2 price bottle of wine nights! We then ordered a bottle and 2 items from their tapas menu (any 2 items for only $9), the Goat Cheese Papadew Peppers and the Baked Prosciutto & Mozzarella - both were amazing! We continued on to our main course - I ordered the seasonal Pasta Trio and my husband ordered the Mama's Meatball Pasta dish...again, very impressed! We rounded out our meal with the Warm Berry Torta...see my pic, it speaks for itself! So, how did Macaroni Grill do... Service: Check - Excellent Food: Check - Awesome Overall Value: Check - Even more Awesome...2 apps, a bottle of wine, 2 entrees and a dessert...all of this for a grand total of $58 bucks! What a DEAL!! We will definitely be back!
(4)
Lindy L.
Normally I love Macaroni Grill. Usually go to the one in Franklin, Tenn. Never had a bad experience there before but certainly did at the one at Opry Mills mall in Nashville. It took forever for waiter to take our order and they weren't even that busy. Found out some cook quit so they had waiter's cooking. No bread available. We got our salads before we got any bread. We ordered stuffed mushroom appetizers. They came cold. We sent them back. I ordered the veal. It was raw. Like bleeding. The veggies & potatoes that came with it were good though. Husband ordered a pasta dish, and the pasta came very overcooked and mushy. He didn't finish it. Not a good experience. Won't go back to that one.
(2)
Ryan B.
I'm more of a Maggianos or Amerigo kind of guy, but I went to MG for the first time a few months ago and was pleasantly surprised. The ambiance was good and the food was good. It's not better than the other two places, but it was worth the nice dinner that I shared there with my wife.
(3)
Mary B.
We were in town for a dance competition at the Gaylord. ALL restaurants were packed and refused to take reservations. Romano's accepted our reservation and the service was impeccable. Our server's name was Jackie and she truly was the best server we have ever had. We actually called the manager over to let her know what an outstanding job Jackie did with our large group of 10. Food was good. You basically know what you are getting at Romano's. Bread and olive oil are amazing and all of the apps we ordered were great. Dinners are good but not great. I'll be back and I will ask for Jackie!!!
(4)
Colleen P.
Met my family here before a movie on Friday night. Had an amazing time ate amazing fresh food and really enjoyed our server. I used to work for MacGrill in Coolsprings (total 8years) growing up so I have a fondness and a quality standard that may be little different from your average guest. And I can truly say i was not dissappointed. I had the Chicken Milanese and it was crunchy and hot with perfect balslamic glaze on top. The Arugula salad was fresh and the potatoes were perfect. Can't say enough awesome things about it.
(5)
Meghan L.
The penne pasta with bolognese is not worth the money. Honestly, if your looking for a meatier sauce this is not the dish to choose. Definitely could of put more on there.
(3)
Lauren G.
The food wasn't terrible, but for the price I was expecting more. We ordered calamari and for 10 dollars got a very tiny serving with not much flavor at all, and our dessert (the chocolate cake) was dry and way over cooked. I get it's not a fancy restaurant, but for Olive Garden prices, I would choose Olive Garden every time over this place :(
(1)
Susan S.
Admittedly, I would never choose to eat at a Macaroni Grill but circumstances found me here for a weekday lunch. I tried to have an open mind. The space is quite nice, for a mall, and the bar area is light and cheery. But sadly, my meal of meatball sliders and parmesan fries sounded far better than it ended up tasting. The sandwiches were tiny (likely would not be enough for a dude) and bland. The bread was nothing special, either, and I ended up discarding it and eating the meatballs on their own. The thin-cut fries were undercooked and also bland, with a scant covering of parm that brought little flavor. And the service was sllloooowww. Not just for our table, but many around us it seemed.
(2)
Johnny G.
Many years ago when the Macaroni Grill only had a handful of locations I held them in such high regard - As a matter of fact it was my favorite restaurant. I used to think that it was the coolest thing for the waiters to write their names upside down and then leave me a bunch of crayons to keep me occupied. I loved the fresh bread and the spicy olive oil and I had several first dates there - if I was lucky I had a second date there too. Alas, gone are the glory days of the old Macaroni Grill. I recently dined at this location and had a bad experience. There were so many things wrong here I don't even know where or how to start so I'll just try to sum it up to get this over with. Amateur service you'd expect from a group of beginners included a server spilling a drink on the way to a different table, stopping to ask if the guest was ok, then proceeding to the original table, serving the food, then cracking fresh pepper (this was happening as a full glass of tea made its way to the floor and pooled while not a single server in the place made an effort to clean it or even apologize). Among the comedy of errors was a dirty table that remained uncleared for at least 30 minutes next to us, 4 different dirty wine glasses that were cycled through one table, one of our orders being wrong, no water refills during the entire time we there, and extremely slow service in general. The food used to be so good but it's become a standard corporate menu that is no better than the olive Garden and I hate to say it but I've had better pastas from the freezer section at Target. Stale bread and cheap olive oil seem to be the par here as we ordered my all time favorite the lobster ravioli which was a mess. Not a single vegetable in this watery sauce that the waiter explained "was the way they make it". Sad... Add insult to injury we were given the check without being asked if we wanted desert! Now, normally that wouldn't have mattered but we had a birthday in the group. As we sat and stared at each other in dismay we thought it was best that we never got a chance to order desert or even look at the dessert menu. Maybe would could salvage the night and get a subpar dessert at the local grocery store. True, we were that desperate. It's disappointing to see this place in such a low state because the Macaroni Grill was once stellar. As another reviewer stated we to felt cheated on the way out. Totally not worth the money we paid here. It's not the same Macaroni Grill it once was. The Macaroni Grill will be a business story about what not to do when you grow to an international company store. Sigh... Not happy that we paid over 80 bucks for a meal that I could have purchased at the grocery store for about 20 dollars.... The only recommendation I can make here is to go across the mall to ClaimJumper or Chuys around the corner.
(2)
Peggy R.
We were here for the Grand Ole Opry and had a gift card for Macaroni Grill. The rating on Yelp was not great so we were a little apprehensive. We arrived about 5 thinking that would be early enough to get seated right away. We had a 15 minute wait, there were plenty of tables but their wait staff must not have been on the clock yet. After we were seated out service was excellent. We told the waiter that we were going to the show and he did everything right! Including getting us our check right after delivering our meals (bet he still continued to check on us). My husband had the special which he really enjoyed and I had the mushroom ravioli which I really like (they could have been hotter). All in all we were pleased with our experience at this huge mall. Fun place!
(4)
Anna D.
we had an excellent lunch, service was exceptional. I had the lentil soup, yum. then we shared the marguerite flatbread, also the meatballs. all authentic and fresh ingredients
(4)
Garth E.
"Not How I Remember It" We sat down to filthy glasses and leftover olive oil on one of the app plates - not a great start. I know that others' mileage may vary, but our server acted and dressed as though he just walked off the street - no identifying clothing or "flare"...not even an apron. He didn't apologize for the dirty dishes, but rather complained about the dishwasher. Nor did he apologize for overcharging me. We had to ask for drink refills which we did eventually receive after he finished setting a table. The food was just okay. The chopped salad was unlike any other I have had before - kind of off on ingredients and preparation. The panini on the other hand was quite good. So, would I go back? No.
(2)
Beth C.
This is undoubtedly the worst M.G. I've ever been to. We've tried it several times and have never had clean dishes a single time. Their staff has always been friendly, but I will never return.
(2)
Sam L.
We got a gift card for Macaroni Grill as a gift from my parents, so we decided to enjoy a complimentary lunch on our day off. The bread was delish! The rest of the meal left something to be desired. If I had been paying for the meal on my own, my rating would've probably been 2 stars, but having it come free definitely helped the rating out. Based on our experience, we'd rather go to Olive Garden (and we aren't even chain restaurant people)
(3)
Candy W.
Located in Opry Mills, Ramano's Macaroni Grill offers a good dining option for shoppers. I went there with my colleague and we had a good experience there. Our server was friendly and pleasant. The food tasted good. Entrees ranged from $8-15 and they came with a house salad. - Chianti steak: grilled steak with red wine sauce. Served with fettuccine tossed in a cream sauce. It's not a first-rate steak (you can't expect that unless you go to a real steakhouse) but the fettuccine was absolutely delicious. It's cooked al dante and the cream sauce added nice richness to it. - Layered ravioli with chicken and sun-dried tomato sauce: such a lovely meal. Sun-dried tomato sauce tasted good and ravioli was tasty. I will stop by again for a casual dining.
(4)
Janet S.
Deep sigh, Macca' Grill was always a favourite of Pablo et moi, our first trip back since it reopened after the flood, it has now gone from Cut-Above to Cut-Below. The big wide open space feels too cafeteria like, the greeter was charmless, she tried to lead us to a table with babies and children next to us, not going to work ever for this middle age couple, especially when the place is almost empty. The menus we were handed were very grubby. We sat at a booth in the bar and the waiter came over, deep sigh, zombie and completely disinterested, took 10 mins to get our drinks, sodas, then the calamari came, the recipe has changed, it was bland super dry and minus the peppers. The portion was small. The seafood linguine, usually a favourite was completely overcooked, shrimp were rubbery, linguine stodgy and the mussels mostly empty, the scallops a hair from overdone. All this for $49, not very good VFM, we felt cheated...on the way out - the father from the aforementioned table was carrying one of his children out screaming damn you to him, my instincts about seating proven once more.
(2)
D D.
This is the worst place for customer service. Our waitress didn't show up for about 10 minutes to greet us or take our drink order. We didn't get drink refills and had to ask another waitress to help us. The other waitress brought 3 of the 4 meals we ordered and told my son He had to wait for his food. This was appalling !! 8 minutes later after the other waitress waited on her customers she went to the kitchen and got his food. We sat there waiting and letting our food get cold until we could all eat together. No manager in site. Our waitress was no where in site. There was no one in the area to flag down. When our waitress finally showed up it was after we finished eating and some of us had to choke down our food without drink refills. Our waitress then started to pick up the dishes on the table and scraped the remains into one dish in front of us, I felt like throwing up at the sight. As she poor mouthed herself on how hard she had it because she had to work and clean up after her kids after work and blah, blah, blah. I was NOT feeling sorry for her. She NEVER even attempted to serve us. I had asked the hostess for the manager while we were waiting another 10 minutes or so for our check. And all the manager did was say, I will have a talk with her. I will NEVER go back to that restaurant. and I would advise anyone against going there. Unless you want to suffer and have to pay full price for it.
(1)
Henry J.
Hostess was rude and didn't try to accommodate our request. Dirty dishes on table when seated. Filet Mignon was flavor less. Out of one of the side and substituted with a cheaper less appealing vegetable. Seated next to kitchen against choice and found it to be the worst eating experience. Staff was very loud and didn't seem to care about others dining experience. For the price of eating at this establishment, I found it to be a waste of time and money.
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Specialities
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Caters : No
The immense popularity of Italian cuisine globally isn't unknown. You can find an Italian Pizzeria around every corner of almost every city in the United States. Not to forget that in every house, people enjoy mac and cheese as comfort food. But it would be wrong to believe that Italian food starts with pizza and ends with good pasta as this Mediterranean country has much more to offer other than these two dishes. In Italian Cuisine, there is a high use of fresh tomatoes, all kinds of herbs, great quality of cheese, all types of meat, seafood and fresh handmade pasta. Many find it hard to believe that Italians have been making noodles long back.
Italian and Greek cuisines are always mistaken to be same, but they are poles apart. The primary difference between the two cuisines is the use of cheese in most of the Italian dishes. Italians love to cultivate their own cheese and process them as per their food requirement. It is believed that some cheese is so expensive that cheese producers secure them in lockers.
If you are bored eating the same old pasta or pizza, you can try some of the authentic Italian dishes like Risotto, Polenta, Ribollita, Lasagna, Fiorentina Steak, Bottarga, Ossobuco, Carbonara, Focaccia, Arancini and Supplì. Another item which Italians love to relish every morning is a good cup of Italian Coffee. Once you taste a freshly brewed cup of Italian Coffee, you might not visit Starbucks ever again. Authentic Italian food is made with heart and soul, so go find a restaurant where you can relish Italian cuisine in your city.
Midge T.
We love Macaroni Grill so when we visited Nashville of course this was our choice but this was by far the worst food we have ever eaten. I think the chef poured the salt container in our food, pasta wasn't cooked completely and the blacken chicken was missing any sign of blackening. Our waiter didn't ask if we needed grated parmesian or if we needed anything. The food was unedible.
(1)Paul M.
Dirty wine glasses. Shard of broken glass on table. Food was luke warm. Good arrived fast enuf, but we had to wait awhile to get the bill paid.
(1)James P.
Place was only 20% full at lunch time, (that should say something). Was seated, waited 10 minutes and no service. People next to me placed order, waitress walks right by me and starts talking to the group of pople on the other side of me. I finally left. After reading other reviews it doesn't seem like a fluke. I will not be back.
(2)Tyler B.
The service is great. Ashley, our server was very attentive and friendly. The food, however, is a different story. The pomodorina soup is a bland, boring cream based tomato basil. The caprese salad wasn't too good either. The mozzarella was flavorful, but the tomatoes were tasteless and mealy. My husbands steak was salty and too tough. The wines prices are very high. I am used to a 200-300% mark up, and their wine prices are closer to a 400% mark up compared to what I have purchased the same bottle for in a store.
(2)Dee R.
After a long day of taking my children to the dentist, my family and I were starving. Mac and grill seemed like s great idea. We were seated right away, strange for us, we're a family of 7, and were used to waiting. Our server, got our drinks right away. When we began ordering he seemed annoyed and almost ignored our questions about certain dishes. I wanted to get a side item that wasn't a salad, he ignored me and kept taking orders. He essentially did the same when my husband ordered. When the food came out the children's food was super hot, our food was barely above room temp. I could barely get him to refill my tea, I thought bringing this up would've been a waste of time. When I picked up my fork I noticed it was filthy, there was dried up food all over it, gross. I alerted our server who quickly brought another set. They were not as gross, but they were dirty. I began inspecting all of our silverware, almost everyone had one gross fork. The manager came out apologized, gave us 3 free desserts. The kids were happy they got chocolate cake, my husband cheese cake, I got tiramisu. The tiramisu was great, the cheese cake yuck, the chocolate cake too rich for even children. My husband had ordered a chicken under a brick which was prepared poorly with undercooked veggies and his chicken dry and over cooked. I got lobster ravioli, would've been great if I hadn't eaten it at room temp, my eldest got the crest your own pasta, she was happy. The four of my boys who got spaghetti and meatballs and pizzas were happy. In the end our server kept apologizing for the silverware and suddenly started paying attention to everything we had to say. We, however, will never return to this Mac and grill.
(2)Tip T.
I was greeted and seated promptly. Waitstaff were helpful, friendly. Bread and drinks arrived quickly. So service was good. The food was just so-so. The Caesar salad was swimming with dressing, too much for my liking. The pasta sauce was tasty, but the penne noodles were undercooked. They were chewier than they should have been, this was beyond al dente. Lunch price was good though, quite inexpensive. But the food just wasn't up to par.
(3)Alisha L.
My date and I had an amazing service experience. Our waiter was funny and kind but really gets a nod from me for his knowledge of the menu, drink suggestions, and the ease in ordering a custom meal as nothing on the menu was without dairy. My meal was delicious and my date loved the Eggplant Parmesan. He said it was great but still couldn't compare to the eggplant parmesan he's had in Philadelphia. The atmosphere was wonderful. I appreciated the low lighting and the music! Classy. Thank you for not playing top 40 in a place like this even though it's in the mall. The only reason I'm giving this 4/5 stars is because it would be nice to have some other vegan options on the menu. Pasta is so easy to have vegan options for I feel like at this chain it should be a given.
(4)SK H.
Poor. Food was of poor quality, staff was not knowledgeable of menu, purchased bottle of Chard - just set it in the table with nothing to keep it cold. I had to find Mgr to even get water refilled. No wonder these restaurants are closing, I certainly won't go back.
(1)Carmen P.
i don't know what all the displeasure is about, the hubs and i loved our meal here. we ordered a lot of appetizers and a flatbread, and were please with each plate. our server as very friendly and on-the-spot. the appetizers tasted freshly prepared and were hot, and thoughtfully presented, the flatbread was freshly prepared and thoughtfully presented. i can't wait to go back and try some of the main meals (we've been on a "order all the appetizers as our meal" kick lately)
(4)Ryan P.
Wife and I came for dinner on a Saturday night after attempting to go to dave and busters and seeing how crazy loud they were. We decided to go after the appetizer menu so that we could get a large variety of items at a much better price than getting meals, and we're happy with most of our selections. We enjoyed the food and the service, and my wife enjoyed drawing on the paper table cloth with crayons. The only thing I was surprised with was that. If I was bringing my wife here for a surprise romantic dinner it would have been weird to have paper table cloths, or the random waiters breaking out into song. Other than that, a good foodie experience.
(4)Vincent E.
I was in Nashville for a conference. I've eaten at these places before when I travel because I know I can expect a certain quality of service and food.. However I think this particular location deserves higher marks than the rest I've been at.. Excellent food, comfortable atmosphere and exceptional service.. Jenny the bartender is the best.. I live near New York.. My wife and I are 100% Italian.. My mother was a great cook and my wife and mother in law are fantastic cooks. I know good Italian food when I have it and this place has it.. I definitely recommend you going and enjoy
(5)Sheena T.
OK, I typically don't review chain restaurants if I can help it, but there's something just so charming about this location at the Opry Mills mall! They've made some really great upgrades since the flood of '10, and the bar area is so great. I've always had great service, and the layout is awesome. They have a friggin fire pit at the corner of the bar for goodness sake! How cool is that?? I also feel that they have improved their menu. They have some great happy hour drink and food specials, and I've really enjoyed the dishes I've had on my past couple visits. This is one place where I choose the bar over the restaurant area! Great service, great bar, love this location!
(4)Jerry C.
Always an easy go to for delicious Italian food when I can't get down to Florida for Dee's home made. Good quality restaurant chain. Mall was busy but scored easy parking right outside and no wait for two. Our server Sarah was delightful. The portions are enormous so now we have a second dinner in the fridge. I always go for the Chicken Parmesan and it was perfect. Would have been a 5 star review however the booths are starting to show their age?i normally sit at a lever table with the crew from work but just two of us in a booth. Ours had both seats taped together and I got some tape gunk on my shorts. FIX IT!!!!!!!!!
(4)Courtney G.
Meh, ok food and service. The salmon came out under cooked and cold, but the appetizers, bread, soup and salad were ok. It used to be better. Are they starting to cut corners now?
(3)Christa P.
We went here on a Sunday for lunch with another couple. We started with a calamari appetizer for $10. It was the smallest appetizer I have ever seen. It literally was severed in a tiny square dish. Carabbas's serves almost double the portion for a cheaper price. I order the lasagna and my husband order the lobster ravioli. The lobster piece on top was completely overcooked, but the sauce and ravioli themselves were good. The lasagna was honestly just ok. There was more chunk style meat, lots of noodles and not a lot of cheese. I personally wouldn't order it again. For drinks, I started with the Italian mojito which I was extremely excited about- but it wasn't good at all. You couldn't even taste the mint and could tell the drink was not muddled at all. Additionally, there was barely even a splash of juice so the flavor fell flat. My husband drank it as I ordered a peach sangria- which was really good. The rosemary bread was great. Overall I prefer Carabbas, as it's much cheaper with better quality food and drinks.
(2)Melanie R.
My family and I have been raving Macaroni Grill fans for years. I've visited this location four or five times and all were mediocre. This visit, however, ensured that I will never return. We sat down to a table that was not prepared, no glasses or silverware. Our waitress, Kim took about seven minutes to greet us. She never introduced herself or spoke, just proceeded to write her name on the table and asked if we'd like drinks and appetizers. I ordered a salad. Kim then grabbed my menu out of my hand before I had decided what to order. She never came back, even as I was waving her down, and I had to go ask the hostess for a new menu. We ran out of bread, drinks, and I'd finished my very small appetizer size salad, when she asked if I was ready for my check. I informed her that we intended to order dinner, and she acted angry. We watched our food sit in the window for 15+ minutes, while tables that came in LONG after us received their food first. I work in a restaurant and understand that being a server can sometimes be a difficult job. With that being said, I am always very kind and understanding with others in the food industry. There is no excuse for the service I received. I will never return to this location. Terrible service and would have been equally as satisfied at Fazoli's.
(1)Ron C.
I have had bad experiences at other locations but not at this one. The food was great. The service was good despite the overzealous waiter.
(4)Sierra N.
The atmosphere here is incredible . You feel so relaxed and it's got this fancy vibe to it. Also the lighting is adjusted to make you more comfortable and the scenery of the whole thing is perfect for a date! Although, the food isn't all that great, it's actually kind of bland. Also some things taste like they need more sauce (if you order pasta) and not enough sauce is a big turn off for me with foods. But overall, I would really only go for the atmosphere, so I guess I might eat here again. The people here are nice though.
(3)Margaret P.
There is a dog sitting in a high chair at a table. NO it is not a service dog. No service vest or other identifying designation
(1)Randall F.
Just went here for a family dinner last weekend and have to say I was pleasantly pleased. The food is not the greatest I've eaten, but it was more than made up for by our waiter who was fantastic. Definitely will be going back. This place now makes it's way onto my "places who dont look at me like I've got a square head- because I want to dine there with twin 3 year olds" list.
(3)Maegan P.
I never remember this place being amazing but this Macaroni Grill has managed to be exceptionally bad since it re-opened. My experience last night is what motivated this review. I like to give people the benefit of the doubt but the service last night had to be the epitome of "we just don't care." We walked in the bar side and there were some people who seemed to be having a good time. We walked up to the hostess stand and, even though there were many open tables, she asked us to wait while she prepared one for us. After she had "cleaned" the table, she sat us...next to a giant pile of spaghetti and meatballs on the floor from where a toddler had thrown it out of his high chair. When the waiter came, we asked to be reseated and he did so but must have thought that was the end of his night because he was completely inattentive for the rest of the evening. My fiancé claims to have seen him wiping his nose several times which, I guess, grossed him out. The food took forever even though we were almost the only people in the restaurant. When it did come, it was bland and over sauced. He ordered fettuccine alfredo and I had a Cesar salad with chicken. Even the chicken was gross. I feel bad the chicken died to be cooked that way. We had some chianti, which was good, but I couldn't help but notice the presence of fruit flies all around the restaurant. I don't know if this was because of the open bottles of wine sitting about or worse. I can forgive a fly in a restaurant with a patio but fruit flies are a different story. There seemed to be a lot of servers there who were not helping anything. I know servers have closing duties to do before they leave the restaurant and that's fine, but there just seemed to be way too many servers there to only have one person who didn't seem very good at his job getting all the tables. Oh, and the people in the bar? I overheard conversation and I believe they were friends of one of the servers. No wonder no one would pay attention to us. Yeah, we'll never go back. Hey, but it looks nice inside.
(1)Mike R.
I don't really like visiting chains, especially when I'm traveling, but I got over-ruled by my travel-mates. It was nice. Not thrilling, but nice. I had the lasagna ($13) which was a bit overpriced (quality) but at least the portion was decent. House wine at $5.50/glass was ok.
(3)Amy C.
Went to Macaroni Grill last night for dinner...I will say that chain restaurants are usually not my first choice when dining, but my husband received a gift card and we decided to go. After all it was FREE! Let me start off by saying...WOW, I was thoroughly impressed! I hadn't been to Macaroni Grill in years and man have they changed things around. Upon being seated, we were greeted by our waitress (who, by the way was fantastic!) who informed us that Thursday's are 1/2 price bottle of wine nights! We then ordered a bottle and 2 items from their tapas menu (any 2 items for only $9), the Goat Cheese Papadew Peppers and the Baked Prosciutto & Mozzarella - both were amazing! We continued on to our main course - I ordered the seasonal Pasta Trio and my husband ordered the Mama's Meatball Pasta dish...again, very impressed! We rounded out our meal with the Warm Berry Torta...see my pic, it speaks for itself! So, how did Macaroni Grill do... Service: Check - Excellent Food: Check - Awesome Overall Value: Check - Even more Awesome...2 apps, a bottle of wine, 2 entrees and a dessert...all of this for a grand total of $58 bucks! What a DEAL!! We will definitely be back!
(4)Lindy L.
Normally I love Macaroni Grill. Usually go to the one in Franklin, Tenn. Never had a bad experience there before but certainly did at the one at Opry Mills mall in Nashville. It took forever for waiter to take our order and they weren't even that busy. Found out some cook quit so they had waiter's cooking. No bread available. We got our salads before we got any bread. We ordered stuffed mushroom appetizers. They came cold. We sent them back. I ordered the veal. It was raw. Like bleeding. The veggies & potatoes that came with it were good though. Husband ordered a pasta dish, and the pasta came very overcooked and mushy. He didn't finish it. Not a good experience. Won't go back to that one.
(2)Ryan B.
I'm more of a Maggianos or Amerigo kind of guy, but I went to MG for the first time a few months ago and was pleasantly surprised. The ambiance was good and the food was good. It's not better than the other two places, but it was worth the nice dinner that I shared there with my wife.
(3)Mary B.
We were in town for a dance competition at the Gaylord. ALL restaurants were packed and refused to take reservations. Romano's accepted our reservation and the service was impeccable. Our server's name was Jackie and she truly was the best server we have ever had. We actually called the manager over to let her know what an outstanding job Jackie did with our large group of 10. Food was good. You basically know what you are getting at Romano's. Bread and olive oil are amazing and all of the apps we ordered were great. Dinners are good but not great. I'll be back and I will ask for Jackie!!!
(4)Colleen P.
Met my family here before a movie on Friday night. Had an amazing time ate amazing fresh food and really enjoyed our server. I used to work for MacGrill in Coolsprings (total 8years) growing up so I have a fondness and a quality standard that may be little different from your average guest. And I can truly say i was not dissappointed. I had the Chicken Milanese and it was crunchy and hot with perfect balslamic glaze on top. The Arugula salad was fresh and the potatoes were perfect. Can't say enough awesome things about it.
(5)Meghan L.
The penne pasta with bolognese is not worth the money. Honestly, if your looking for a meatier sauce this is not the dish to choose. Definitely could of put more on there.
(3)Lauren G.
The food wasn't terrible, but for the price I was expecting more. We ordered calamari and for 10 dollars got a very tiny serving with not much flavor at all, and our dessert (the chocolate cake) was dry and way over cooked. I get it's not a fancy restaurant, but for Olive Garden prices, I would choose Olive Garden every time over this place :(
(1)Susan S.
Admittedly, I would never choose to eat at a Macaroni Grill but circumstances found me here for a weekday lunch. I tried to have an open mind. The space is quite nice, for a mall, and the bar area is light and cheery. But sadly, my meal of meatball sliders and parmesan fries sounded far better than it ended up tasting. The sandwiches were tiny (likely would not be enough for a dude) and bland. The bread was nothing special, either, and I ended up discarding it and eating the meatballs on their own. The thin-cut fries were undercooked and also bland, with a scant covering of parm that brought little flavor. And the service was sllloooowww. Not just for our table, but many around us it seemed.
(2)Johnny G.
Many years ago when the Macaroni Grill only had a handful of locations I held them in such high regard - As a matter of fact it was my favorite restaurant. I used to think that it was the coolest thing for the waiters to write their names upside down and then leave me a bunch of crayons to keep me occupied. I loved the fresh bread and the spicy olive oil and I had several first dates there - if I was lucky I had a second date there too. Alas, gone are the glory days of the old Macaroni Grill. I recently dined at this location and had a bad experience. There were so many things wrong here I don't even know where or how to start so I'll just try to sum it up to get this over with. Amateur service you'd expect from a group of beginners included a server spilling a drink on the way to a different table, stopping to ask if the guest was ok, then proceeding to the original table, serving the food, then cracking fresh pepper (this was happening as a full glass of tea made its way to the floor and pooled while not a single server in the place made an effort to clean it or even apologize). Among the comedy of errors was a dirty table that remained uncleared for at least 30 minutes next to us, 4 different dirty wine glasses that were cycled through one table, one of our orders being wrong, no water refills during the entire time we there, and extremely slow service in general. The food used to be so good but it's become a standard corporate menu that is no better than the olive Garden and I hate to say it but I've had better pastas from the freezer section at Target. Stale bread and cheap olive oil seem to be the par here as we ordered my all time favorite the lobster ravioli which was a mess. Not a single vegetable in this watery sauce that the waiter explained "was the way they make it". Sad... Add insult to injury we were given the check without being asked if we wanted desert! Now, normally that wouldn't have mattered but we had a birthday in the group. As we sat and stared at each other in dismay we thought it was best that we never got a chance to order desert or even look at the dessert menu. Maybe would could salvage the night and get a subpar dessert at the local grocery store. True, we were that desperate. It's disappointing to see this place in such a low state because the Macaroni Grill was once stellar. As another reviewer stated we to felt cheated on the way out. Totally not worth the money we paid here. It's not the same Macaroni Grill it once was. The Macaroni Grill will be a business story about what not to do when you grow to an international company store. Sigh... Not happy that we paid over 80 bucks for a meal that I could have purchased at the grocery store for about 20 dollars.... The only recommendation I can make here is to go across the mall to ClaimJumper or Chuys around the corner.
(2)Peggy R.
We were here for the Grand Ole Opry and had a gift card for Macaroni Grill. The rating on Yelp was not great so we were a little apprehensive. We arrived about 5 thinking that would be early enough to get seated right away. We had a 15 minute wait, there were plenty of tables but their wait staff must not have been on the clock yet. After we were seated out service was excellent. We told the waiter that we were going to the show and he did everything right! Including getting us our check right after delivering our meals (bet he still continued to check on us). My husband had the special which he really enjoyed and I had the mushroom ravioli which I really like (they could have been hotter). All in all we were pleased with our experience at this huge mall. Fun place!
(4)Anna D.
we had an excellent lunch, service was exceptional. I had the lentil soup, yum. then we shared the marguerite flatbread, also the meatballs. all authentic and fresh ingredients
(4)Garth E.
"Not How I Remember It" We sat down to filthy glasses and leftover olive oil on one of the app plates - not a great start. I know that others' mileage may vary, but our server acted and dressed as though he just walked off the street - no identifying clothing or "flare"...not even an apron. He didn't apologize for the dirty dishes, but rather complained about the dishwasher. Nor did he apologize for overcharging me. We had to ask for drink refills which we did eventually receive after he finished setting a table. The food was just okay. The chopped salad was unlike any other I have had before - kind of off on ingredients and preparation. The panini on the other hand was quite good. So, would I go back? No.
(2)Beth C.
This is undoubtedly the worst M.G. I've ever been to. We've tried it several times and have never had clean dishes a single time. Their staff has always been friendly, but I will never return.
(2)Sam L.
We got a gift card for Macaroni Grill as a gift from my parents, so we decided to enjoy a complimentary lunch on our day off. The bread was delish! The rest of the meal left something to be desired. If I had been paying for the meal on my own, my rating would've probably been 2 stars, but having it come free definitely helped the rating out. Based on our experience, we'd rather go to Olive Garden (and we aren't even chain restaurant people)
(3)Candy W.
Located in Opry Mills, Ramano's Macaroni Grill offers a good dining option for shoppers. I went there with my colleague and we had a good experience there. Our server was friendly and pleasant. The food tasted good. Entrees ranged from $8-15 and they came with a house salad. - Chianti steak: grilled steak with red wine sauce. Served with fettuccine tossed in a cream sauce. It's not a first-rate steak (you can't expect that unless you go to a real steakhouse) but the fettuccine was absolutely delicious. It's cooked al dante and the cream sauce added nice richness to it. - Layered ravioli with chicken and sun-dried tomato sauce: such a lovely meal. Sun-dried tomato sauce tasted good and ravioli was tasty. I will stop by again for a casual dining.
(4)Janet S.
Deep sigh, Macca' Grill was always a favourite of Pablo et moi, our first trip back since it reopened after the flood, it has now gone from Cut-Above to Cut-Below. The big wide open space feels too cafeteria like, the greeter was charmless, she tried to lead us to a table with babies and children next to us, not going to work ever for this middle age couple, especially when the place is almost empty. The menus we were handed were very grubby. We sat at a booth in the bar and the waiter came over, deep sigh, zombie and completely disinterested, took 10 mins to get our drinks, sodas, then the calamari came, the recipe has changed, it was bland super dry and minus the peppers. The portion was small. The seafood linguine, usually a favourite was completely overcooked, shrimp were rubbery, linguine stodgy and the mussels mostly empty, the scallops a hair from overdone. All this for $49, not very good VFM, we felt cheated...on the way out - the father from the aforementioned table was carrying one of his children out screaming damn you to him, my instincts about seating proven once more.
(2)D D.
This is the worst place for customer service. Our waitress didn't show up for about 10 minutes to greet us or take our drink order. We didn't get drink refills and had to ask another waitress to help us. The other waitress brought 3 of the 4 meals we ordered and told my son He had to wait for his food. This was appalling !! 8 minutes later after the other waitress waited on her customers she went to the kitchen and got his food. We sat there waiting and letting our food get cold until we could all eat together. No manager in site. Our waitress was no where in site. There was no one in the area to flag down. When our waitress finally showed up it was after we finished eating and some of us had to choke down our food without drink refills. Our waitress then started to pick up the dishes on the table and scraped the remains into one dish in front of us, I felt like throwing up at the sight. As she poor mouthed herself on how hard she had it because she had to work and clean up after her kids after work and blah, blah, blah. I was NOT feeling sorry for her. She NEVER even attempted to serve us. I had asked the hostess for the manager while we were waiting another 10 minutes or so for our check. And all the manager did was say, I will have a talk with her. I will NEVER go back to that restaurant. and I would advise anyone against going there. Unless you want to suffer and have to pay full price for it.
(1)Henry J.
Hostess was rude and didn't try to accommodate our request. Dirty dishes on table when seated. Filet Mignon was flavor less. Out of one of the side and substituted with a cheaper less appealing vegetable. Seated next to kitchen against choice and found it to be the worst eating experience. Staff was very loud and didn't seem to care about others dining experience. For the price of eating at this establishment, I found it to be a waste of time and money.
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