3 stars for the food, 2 stars for the customer service. The food was okay but $18 for 3 breakfast sandwiches that were microwaved in front of my eyes is a little pricey. The receipt stated to take a survey and receive 3 free bagels when you put the validation code from the survey on the previous receipt, so I went back to receive my "free" bagels and when I got there I was informed it was only a dollar off, which wasn't an issue but don't expect me to think its a free bagel when it blatantly isn't. Disappointing.
(3)
Joy S.
I order a dozen bagels. I get *12*. What happened to the bakers dozen??? Now I have to start counting the damn things at the counter. Distracted ditzy crew too busy humming along with some crappy song on the overhead to be bothered with good customer service. I really, really meant to go to the White Bridge location. Sucks to be me.
(1)
Rich R.
Service was outstanding. Lox was great too. Easy in and easy out.... Staff was helpful and a good selection.
(4)
Jason B.
Bruegger's is my go to spot for a quick breakfast. They have a large selection of bagels that are made fresh daily, and sometimes more often for the popular items. The also offer a wide variety of flavored cream cheeses, some that I love (honey walnut), and others I'd don't (bacon scallion). The service at this location is outstanding, especially when Ginger is behind the counter. Often I arrive at 8 am on a Saturday morning and the line is out of the door, but I'm always served in under 5 minutes. This is not a coffee shop, so don't expect some fancy $7 'cino with Olaf drawn in the froth. Grab a simple dark roast and enjoy. Overall, I'm always happy with breakfast at Bruegger's.
(4)
Prudence S.
Bruegger's Bagels is supposed to be authentic NY style bagels. Coming from Northern New Jersey, I have a hankering every now and again for a good bagel. Like on Monday, when I just couldn't function unless I had a nice, thick everything with slabs of tangy cream cheese oozing out the sides. So, off to Bruegger's to taste their wares. I ordered 6 bagels to go (an assortment of blueberry, cinnamon raisin, poppy and plain) and one toasted everything with plain cream cheese. My total was around $8. Before I really begin, I do want you to know that I am not a fancy bagel person. I like a good chewy, soft bagel with delicious, non-flavored cream cheese. I don't like the frou-frou honey-maple-walnut-whatever cream cheese that so many people are into now a days. And I don't believe that sweet bagels (cinnamon raisin, blueberry, etc.) should be served with cream cheese...put butter on those if you need something! I realize...this is probably a little picky. My husband says so. That's okay with me. The first thing I noticed with Bruegger's was that the bagels are smaller than traditional NY bagels. They have large holes in the middle where I feel a NY bagel should have almost no hole because it should be so thick. The second thing I noticed was that the cream cheese was sweet. Not tangy, like good cream cheese is. That was disappointing. Now the bagel itself was right on! Perfect amount of everything toppings that rubbed off as you ate it, the flavor was perfect! Savory, salty, nutty. It was chewy, and soft and toasty in all the right ways. The poppy seed bagel turned out great. The plain was just how a plain should be. I really love the texture of these bagels. I am not a blueberry fan, but my kids gobbled them up. I didn't really care for the cinnamon raisin so much. As far as the service goes, the girls were nice but not particularly friendly nor did they seem especially interested in their job. My personal pet peeve about bagels is that you should never, EVER put overpowering bagel flavors together with other bagels. For example, you shouldn't put an everything or onion bagel in with an egg or blueberry, nor should you mix cinnamon raisin with sesame seed. With my order, all of my bagels were placed in the same bag. My poppy tasted a bit like cinnamon and I had to pick poppy seeds off of the cinnamon raisin. To be fair, I did not request them to be separated. (But I kind of feel the same as if my bagger at Publix put apples in the same bag as my chicken. It should just be a given.) My children specifically requested chocolate chip (which they have previously had at Einstein Bagels), but I didn't see this flavor at Bruegger's. I would definitely go back. Their breakfast sandwiches looked really good! The coffee smelled delicious, even though I am not really a coffee drinker. I would say give it a try, but it's not quite so authentically NY as they claim. I will continue looking for another local bagel place that tastes a little more like what I had growing up. In the meantime, this works.
(3)
Tim G.
I love this place. You have to try the asiago cheese or the Rosemary olive oil bagel. Stop in here before work, plan extra time, though, as it can get crowded. They make everything fresh in front of you and they are always friendly and excited to be working!
(5)
Kaleena 'Kala' H.
I went here for my first time with my fiance just recently before we went to Cool Springs to run errands. My fiance had been to the Brentwood location before and loved the food, and I was having a bagel craving, so we decided on this location because I was hungry. I ordered a plain bagel with plain cream cheese and had a Naked strawberry-banana smoothie to drink. It was delicious! Next time I visit, I may try a flavored cream cheese or even jelly on my bagel. The service was also great. I will definitely return!
(4)
BethAnn S.
Its Brueggers....it's bagels. What is there to add, right? Well, apparently about 36 extra points to their health inspection test which landed them a less then impressive 64/100 points and is proudly displayed above the register. Personally, I would have put it around a 62 owing to my visit tonight which featured no air conditioning (it was 100 degrees outside), a broom and large pile of trash in front of the register and about 17 bagels in the whole restaurant. None of them plain. The two employees were apologetic for the lack of A/C but seemed oblivious to everything else. Perhaps the rest of Belle Meade is already in the know on how this place has hit the skids because there were no customers to be found which was a surprise given that the place is usually humming on weekends. If you MUST have a bagel, do yourself a favor and spend the extra 10 minutes in the car and head to the far cleaner, Wi fi hot spot Brueggers on White Bridge. You'll be happy you did.
(2)
Janet K.
I tried this based on location and the great recommendations. First impression is they lack good customer service. I ordered the deli sandwich on the wheat bread. The sandwich was a little bland. Attitude of wait staff left a lot to be desired. Disorganized and totally seemed like you were interrupting them.
(2)
Benjamin S.
Just like it's Brentwood counterpart the bagels are great here and the service is okay (the Brentwood store had better, more attentive, service). I again had a sesame seed bagle with sun-dried tomato spread, poached egg whites and cheddar cheese. However, unlike my experience at the Brentwood location, the staff here seemed a little more sluggish and slow to take orders from customers. Maybe it was that it was still quite early in the morning, but still people need their breakfast so that is no excuse. In the end, while there are chains that have really good food, it seems like, more and more the mom n pop establishments are besting their chain counterparts on quality and service. The reason I find this interesting is because the chains usually have a set of rules and procedures to dictate uniformity of the brand. Apparently not enough chain businesses are countering for laziness on the job.
(3)
Amber P.
Went there today and got the pesto chicken sandwich and the creamy tomato basil soup. Both were DIVINE! The staff were also delightful and helpful. I had to wait 10 minutes for my ciabatta bread to unthaw and I didn't even mind because they were so great about it!
(4)
Lauren S.
Overall: One of the only (if not THE only) place to get a good bagel in Nashville. Food: The breakfast wraps (specifically the Rio Grande) are simple but tasty. Bagel sandwich options are plentiful. Most menu items are pretty hardy so I wouldn't say this is a good option if you're wanting to eat light. You can also get bagels/coffee to go. Service/Atmosphere: It's a low key walk up to the counter & place your order type place. It's a chain, but I don't hold it against Bruegger's because, and i'll say it again, it's the only place to get a decent bagel in Nashville. Cost: 2 breakfast wraps, a coffee & a juice will run you about $10
(4)
Heather B.
I pass this place every single day and have wanted to stop and try it as I'm a big bagel fan. Let's just say that I wasn't impressed. After placing my order in the subway-esque line, the guy slide me one half of my order and asked, "is that it?". I then clearly repeated my order again. He must've gotten confused as he was talking to someone who was about 3 people back in line behind me about her order. Not the best customer service as I would think you would pay attention to the person right in front of you then go from there once you've completed their order. I then went to cut into one of the bagels (that was for a child) with one of the plastic knives they provided and the bagel was so tough that I ended up just having to pull it apart. My daughter couldn't even get a bite out of it so that was a waste of $. After taking two bites of my own bagel my jaw was exhausted from all of the extra chewing because mine was very tough as well (we had two different types). I will make my own bagels at home from now on.
(2)
Brynda Q.
Here at a slow time, but service was fast and very friendly. Bagel was good and the coffee excellent.
(4)
Fat K.
Terrible product..dry, hard bagels and not the quickest bagel shop in the world...which is ironic bc the toasting process is more like a quick warming of the bagels. Parking is convenient.
(1)
Tart L.
"Bruegger's bagels bakers bake a better bagel," is bodacious slogan, but true. This alliteration is right on target because they start with fresh no-preservative ingredients and bake their bagels fresh daily at each location. This Belle Meade Bellevue location is near the fork of highway 70 & highway 100.
(4)
Russell H.
Great food, terrible service. If you don't talk or deal with Laura you are S.O.L. Also, don't go if you are in a hurry and if you call in add thirty minutes to the time quoted. Unless you talk to Laura. Basically, if Laura is not there, go elsewhere.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Caters : Yes
Torrey C.
3 stars for the food, 2 stars for the customer service. The food was okay but $18 for 3 breakfast sandwiches that were microwaved in front of my eyes is a little pricey. The receipt stated to take a survey and receive 3 free bagels when you put the validation code from the survey on the previous receipt, so I went back to receive my "free" bagels and when I got there I was informed it was only a dollar off, which wasn't an issue but don't expect me to think its a free bagel when it blatantly isn't. Disappointing.
(3)Joy S.
I order a dozen bagels. I get *12*. What happened to the bakers dozen??? Now I have to start counting the damn things at the counter. Distracted ditzy crew too busy humming along with some crappy song on the overhead to be bothered with good customer service. I really, really meant to go to the White Bridge location. Sucks to be me.
(1)Rich R.
Service was outstanding. Lox was great too. Easy in and easy out.... Staff was helpful and a good selection.
(4)Jason B.
Bruegger's is my go to spot for a quick breakfast. They have a large selection of bagels that are made fresh daily, and sometimes more often for the popular items. The also offer a wide variety of flavored cream cheeses, some that I love (honey walnut), and others I'd don't (bacon scallion). The service at this location is outstanding, especially when Ginger is behind the counter. Often I arrive at 8 am on a Saturday morning and the line is out of the door, but I'm always served in under 5 minutes. This is not a coffee shop, so don't expect some fancy $7 'cino with Olaf drawn in the froth. Grab a simple dark roast and enjoy. Overall, I'm always happy with breakfast at Bruegger's.
(4)Prudence S.
Bruegger's Bagels is supposed to be authentic NY style bagels. Coming from Northern New Jersey, I have a hankering every now and again for a good bagel. Like on Monday, when I just couldn't function unless I had a nice, thick everything with slabs of tangy cream cheese oozing out the sides. So, off to Bruegger's to taste their wares. I ordered 6 bagels to go (an assortment of blueberry, cinnamon raisin, poppy and plain) and one toasted everything with plain cream cheese. My total was around $8. Before I really begin, I do want you to know that I am not a fancy bagel person. I like a good chewy, soft bagel with delicious, non-flavored cream cheese. I don't like the frou-frou honey-maple-walnut-whatever cream cheese that so many people are into now a days. And I don't believe that sweet bagels (cinnamon raisin, blueberry, etc.) should be served with cream cheese...put butter on those if you need something! I realize...this is probably a little picky. My husband says so. That's okay with me. The first thing I noticed with Bruegger's was that the bagels are smaller than traditional NY bagels. They have large holes in the middle where I feel a NY bagel should have almost no hole because it should be so thick. The second thing I noticed was that the cream cheese was sweet. Not tangy, like good cream cheese is. That was disappointing. Now the bagel itself was right on! Perfect amount of everything toppings that rubbed off as you ate it, the flavor was perfect! Savory, salty, nutty. It was chewy, and soft and toasty in all the right ways. The poppy seed bagel turned out great. The plain was just how a plain should be. I really love the texture of these bagels. I am not a blueberry fan, but my kids gobbled them up. I didn't really care for the cinnamon raisin so much. As far as the service goes, the girls were nice but not particularly friendly nor did they seem especially interested in their job. My personal pet peeve about bagels is that you should never, EVER put overpowering bagel flavors together with other bagels. For example, you shouldn't put an everything or onion bagel in with an egg or blueberry, nor should you mix cinnamon raisin with sesame seed. With my order, all of my bagels were placed in the same bag. My poppy tasted a bit like cinnamon and I had to pick poppy seeds off of the cinnamon raisin. To be fair, I did not request them to be separated. (But I kind of feel the same as if my bagger at Publix put apples in the same bag as my chicken. It should just be a given.) My children specifically requested chocolate chip (which they have previously had at Einstein Bagels), but I didn't see this flavor at Bruegger's. I would definitely go back. Their breakfast sandwiches looked really good! The coffee smelled delicious, even though I am not really a coffee drinker. I would say give it a try, but it's not quite so authentically NY as they claim. I will continue looking for another local bagel place that tastes a little more like what I had growing up. In the meantime, this works.
(3)Tim G.
I love this place. You have to try the asiago cheese or the Rosemary olive oil bagel. Stop in here before work, plan extra time, though, as it can get crowded. They make everything fresh in front of you and they are always friendly and excited to be working!
(5)Kaleena 'Kala' H.
I went here for my first time with my fiance just recently before we went to Cool Springs to run errands. My fiance had been to the Brentwood location before and loved the food, and I was having a bagel craving, so we decided on this location because I was hungry. I ordered a plain bagel with plain cream cheese and had a Naked strawberry-banana smoothie to drink. It was delicious! Next time I visit, I may try a flavored cream cheese or even jelly on my bagel. The service was also great. I will definitely return!
(4)BethAnn S.
Its Brueggers....it's bagels. What is there to add, right? Well, apparently about 36 extra points to their health inspection test which landed them a less then impressive 64/100 points and is proudly displayed above the register. Personally, I would have put it around a 62 owing to my visit tonight which featured no air conditioning (it was 100 degrees outside), a broom and large pile of trash in front of the register and about 17 bagels in the whole restaurant. None of them plain. The two employees were apologetic for the lack of A/C but seemed oblivious to everything else. Perhaps the rest of Belle Meade is already in the know on how this place has hit the skids because there were no customers to be found which was a surprise given that the place is usually humming on weekends. If you MUST have a bagel, do yourself a favor and spend the extra 10 minutes in the car and head to the far cleaner, Wi fi hot spot Brueggers on White Bridge. You'll be happy you did.
(2)Janet K.
I tried this based on location and the great recommendations. First impression is they lack good customer service. I ordered the deli sandwich on the wheat bread. The sandwich was a little bland. Attitude of wait staff left a lot to be desired. Disorganized and totally seemed like you were interrupting them.
(2)Benjamin S.
Just like it's Brentwood counterpart the bagels are great here and the service is okay (the Brentwood store had better, more attentive, service). I again had a sesame seed bagle with sun-dried tomato spread, poached egg whites and cheddar cheese. However, unlike my experience at the Brentwood location, the staff here seemed a little more sluggish and slow to take orders from customers. Maybe it was that it was still quite early in the morning, but still people need their breakfast so that is no excuse. In the end, while there are chains that have really good food, it seems like, more and more the mom n pop establishments are besting their chain counterparts on quality and service. The reason I find this interesting is because the chains usually have a set of rules and procedures to dictate uniformity of the brand. Apparently not enough chain businesses are countering for laziness on the job.
(3)Amber P.
Went there today and got the pesto chicken sandwich and the creamy tomato basil soup. Both were DIVINE! The staff were also delightful and helpful. I had to wait 10 minutes for my ciabatta bread to unthaw and I didn't even mind because they were so great about it!
(4)Lauren S.
Overall: One of the only (if not THE only) place to get a good bagel in Nashville. Food: The breakfast wraps (specifically the Rio Grande) are simple but tasty. Bagel sandwich options are plentiful. Most menu items are pretty hardy so I wouldn't say this is a good option if you're wanting to eat light. You can also get bagels/coffee to go. Service/Atmosphere: It's a low key walk up to the counter & place your order type place. It's a chain, but I don't hold it against Bruegger's because, and i'll say it again, it's the only place to get a decent bagel in Nashville. Cost: 2 breakfast wraps, a coffee & a juice will run you about $10
(4)Heather B.
I pass this place every single day and have wanted to stop and try it as I'm a big bagel fan. Let's just say that I wasn't impressed. After placing my order in the subway-esque line, the guy slide me one half of my order and asked, "is that it?". I then clearly repeated my order again. He must've gotten confused as he was talking to someone who was about 3 people back in line behind me about her order. Not the best customer service as I would think you would pay attention to the person right in front of you then go from there once you've completed their order. I then went to cut into one of the bagels (that was for a child) with one of the plastic knives they provided and the bagel was so tough that I ended up just having to pull it apart. My daughter couldn't even get a bite out of it so that was a waste of $. After taking two bites of my own bagel my jaw was exhausted from all of the extra chewing because mine was very tough as well (we had two different types). I will make my own bagels at home from now on.
(2)Brynda Q.
Here at a slow time, but service was fast and very friendly. Bagel was good and the coffee excellent.
(4)Fat K.
Terrible product..dry, hard bagels and not the quickest bagel shop in the world...which is ironic bc the toasting process is more like a quick warming of the bagels. Parking is convenient.
(1)Tart L.
"Bruegger's bagels bakers bake a better bagel," is bodacious slogan, but true. This alliteration is right on target because they start with fresh no-preservative ingredients and bake their bagels fresh daily at each location. This Belle Meade Bellevue location is near the fork of highway 70 & highway 100.
(4)Russell H.
Great food, terrible service. If you don't talk or deal with Laura you are S.O.L. Also, don't go if you are in a hurry and if you call in add thirty minutes to the time quoted. Unless you talk to Laura. Basically, if Laura is not there, go elsewhere.
(1)