What a great IHOP!!! I have been to many IHOP's and many have had subpar interiors, mediocre service, and decent food but none have been stellar. This place was excellent! Great, attentive service, fast delivery of food, and delicious selections. These guys truly make pancakes that made IHOP special!
(5)
Tylyn P.
This IHOP is a great place to eat. We usually go on Wednesday evening and Wyatt is our favorite server. He gives us great service. The food is always good and served in a timly manner. The dining area and bathrooms are always clean and maintained. We will definitely go back. Pancakes for Everyone!
(4)
Andrea J.
I went in at 7pm and was finished by 7:15 (yes, I'm the worlds fastest eater!). The place was pretty empty, which I kinda expected. I knew exactly what I wanted to order which also made it fast. My server was nice but I'm disappointed that I didn't get exactly what I requested. I ordered the Simple and Fit egg white omelette and requested that it be made with non-stick spray instead of butter or oil. It came out still sitting in liquid (which I think was a mix of oil/butter/water). It also had cheese, which I don't believe is listed on the website. I am currently on a specific diet which is why I made the request. Thankfully I don't have allergies but it's very important to listen to customer requests.
(3)
Sky B.
I went to this location during $0.75 short stack day. the weight was surprisingly short the staff was friendly and the food was very good.
(4)
Charles W.
Usually you expect to get mediocre service from IHOP decent food that fills you up and a relatively in and out experience...FAIL FAIL FAIL went in at 10pm with four kids got God Awful service, food with foreign objects in it, sour smelly fruit, cold coffee, and the pleasure of walking through the restaurant to get find out own silverware off unused tables!!!!!! Management came and tried to identify the foreign object and couldn't, remade the food Togo, did comp it and gave us 25% off, however our concerns about service and especially our silverware hunt fell on deaf ears...$65 after all discounts for mediocre food at best and non-existent service. The bad part is we drove past the one on Chapman to go here due to a prior bad experience there...guess it's Denny's or Waffle House from here on out. Oh BY THE WAY the servers that did not have time to make coffee or get silverware had plenty of time to be standing directly beside the front door SMOKING!!!!! With 15 - 20 tables in the restaurant, stellar!
(1)
I G.
Call me crazy I'd rather eat breakfast at this IHOP then some yuppie yeah me breakfast place on market square downtown Knox (you know what I'm talking about). The food is usually very good, hot, tasty and large breakfast portions. I think a better breakfast value than the cracker. Alot of breakfast choices, even omelets, even a vegetarian omelet in north Knoxville! A few of the servers there are excellent, the rest well OK its IHOP not the Orangery. I love the grainy pancakes maybe they're even a little healthier than the regular pancakes. And the last time we were there the guy cleaning tables and doing gym shrugs with the bus box was quite entertaining. Since this restaurant is in North Knoxville if you dress in anything more than pajamas you'll probably feel over dressed.
(4)
Shannon W.
This is a good Ihop with one exception. The young blonde hostess was leaning on her elbows, playing with her hair and chewing gum when we walked in. She never said a word to us until one of the other ladies greeted us. The hostess then took us back to the table and was not real friendly. I've never had bad service here before and really enjoy it. The waitress was busy, but not too busy to make sure everything is ok with our food and service. She is friendly. The manager was walking around and helping out where he could. I appreciate a manger who is engaged in the staff / work. The place is usually clean and several staff are continually cleaning up their areas including sweeping the floors. This is a nice Ihop and we will definitely be back.
(4)
Jeanie R.
Sunday, Feb 16, 2014. Not a good day for IHOPs (or for us). When the waitress bought my coffee the spoon in the cup already had food on it (and it wasn't mine). I got a new cup of coffee (I think). The pancakes were a little cooler than room temperature (probably from trying to warm the cold plate while they sat in under the heating lamp waiting for the server). When I mentioned this to the server she asked if I wanted them reheated or new ones (call me crazy but I never considered reheating pancakes once they he'd syrup on them). The over easy eggs were too easy (I draw the line at raw eggs). The eggs were cooked more (not fresh eggs) and the second time they were well done. To top it off the Assistant Manager that we mentioned this to seemed almost ambivalent. Needless to say this was a first for us at an IHOPs. Usually we're very satisfied...this time we weren't.
(1)
Danielle T.
Thank you for not making the waitress clean up Curt's kid's puke.
(5)
Douglas T.
Way to go with not handling vomit and then coming back to serve me! Hats off for standing your ground!
(5)
Angela P.
Thank you, dear waitress, for not being forced by your manager or pressured by your customer to clean up his own child's vomit and then go tend to other tables with your dirty vomit hands.
(5)
Lauren H.
Way to go, manager! Whoever said "the customer's always right" needs his head examined. Nice job standing up for your staff and refusing to clean up some kid's infectious waste and forcing its parent to you know, be a parent ('magine that!)
(5)
Rosa V.
Glad to know you didn't make your employee clean up that parents kids puke! 5 stars, customers are NOT alwyas right!
(5)
Laura A.
Dear IHOP, thank you on behalf of servers everywhere for not making your waitresses clean up their customers' bodily functions.
(5)
Chantelle D.
Best IHOP ever. Killer management and awesome servers.
(5)
Jon C.
Not many places have managers that will stand up for the dignity and well-being of their staff. Kudos to the manager of this store for standing their ground against a bitter and hateful parent. Restaurant managers aren't babysitters.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Caters : No
Will B.
What a great IHOP!!! I have been to many IHOP's and many have had subpar interiors, mediocre service, and decent food but none have been stellar. This place was excellent! Great, attentive service, fast delivery of food, and delicious selections. These guys truly make pancakes that made IHOP special!
(5)Tylyn P.
This IHOP is a great place to eat. We usually go on Wednesday evening and Wyatt is our favorite server. He gives us great service. The food is always good and served in a timly manner. The dining area and bathrooms are always clean and maintained. We will definitely go back. Pancakes for Everyone!
(4)Andrea J.
I went in at 7pm and was finished by 7:15 (yes, I'm the worlds fastest eater!). The place was pretty empty, which I kinda expected. I knew exactly what I wanted to order which also made it fast. My server was nice but I'm disappointed that I didn't get exactly what I requested. I ordered the Simple and Fit egg white omelette and requested that it be made with non-stick spray instead of butter or oil. It came out still sitting in liquid (which I think was a mix of oil/butter/water). It also had cheese, which I don't believe is listed on the website. I am currently on a specific diet which is why I made the request. Thankfully I don't have allergies but it's very important to listen to customer requests.
(3)Sky B.
I went to this location during $0.75 short stack day. the weight was surprisingly short the staff was friendly and the food was very good.
(4)Charles W.
Usually you expect to get mediocre service from IHOP decent food that fills you up and a relatively in and out experience...FAIL FAIL FAIL went in at 10pm with four kids got God Awful service, food with foreign objects in it, sour smelly fruit, cold coffee, and the pleasure of walking through the restaurant to get find out own silverware off unused tables!!!!!! Management came and tried to identify the foreign object and couldn't, remade the food Togo, did comp it and gave us 25% off, however our concerns about service and especially our silverware hunt fell on deaf ears...$65 after all discounts for mediocre food at best and non-existent service. The bad part is we drove past the one on Chapman to go here due to a prior bad experience there...guess it's Denny's or Waffle House from here on out. Oh BY THE WAY the servers that did not have time to make coffee or get silverware had plenty of time to be standing directly beside the front door SMOKING!!!!! With 15 - 20 tables in the restaurant, stellar!
(1)I G.
Call me crazy I'd rather eat breakfast at this IHOP then some yuppie yeah me breakfast place on market square downtown Knox (you know what I'm talking about). The food is usually very good, hot, tasty and large breakfast portions. I think a better breakfast value than the cracker. Alot of breakfast choices, even omelets, even a vegetarian omelet in north Knoxville! A few of the servers there are excellent, the rest well OK its IHOP not the Orangery. I love the grainy pancakes maybe they're even a little healthier than the regular pancakes. And the last time we were there the guy cleaning tables and doing gym shrugs with the bus box was quite entertaining. Since this restaurant is in North Knoxville if you dress in anything more than pajamas you'll probably feel over dressed.
(4)Shannon W.
This is a good Ihop with one exception. The young blonde hostess was leaning on her elbows, playing with her hair and chewing gum when we walked in. She never said a word to us until one of the other ladies greeted us. The hostess then took us back to the table and was not real friendly. I've never had bad service here before and really enjoy it. The waitress was busy, but not too busy to make sure everything is ok with our food and service. She is friendly. The manager was walking around and helping out where he could. I appreciate a manger who is engaged in the staff / work. The place is usually clean and several staff are continually cleaning up their areas including sweeping the floors. This is a nice Ihop and we will definitely be back.
(4)Jeanie R.
Sunday, Feb 16, 2014. Not a good day for IHOPs (or for us). When the waitress bought my coffee the spoon in the cup already had food on it (and it wasn't mine). I got a new cup of coffee (I think). The pancakes were a little cooler than room temperature (probably from trying to warm the cold plate while they sat in under the heating lamp waiting for the server). When I mentioned this to the server she asked if I wanted them reheated or new ones (call me crazy but I never considered reheating pancakes once they he'd syrup on them). The over easy eggs were too easy (I draw the line at raw eggs). The eggs were cooked more (not fresh eggs) and the second time they were well done. To top it off the Assistant Manager that we mentioned this to seemed almost ambivalent. Needless to say this was a first for us at an IHOPs. Usually we're very satisfied...this time we weren't.
(1)Danielle T.
Thank you for not making the waitress clean up Curt's kid's puke.
(5)Douglas T.
Way to go with not handling vomit and then coming back to serve me! Hats off for standing your ground!
(5)Angela P.
Thank you, dear waitress, for not being forced by your manager or pressured by your customer to clean up his own child's vomit and then go tend to other tables with your dirty vomit hands.
(5)Lauren H.
Way to go, manager! Whoever said "the customer's always right" needs his head examined. Nice job standing up for your staff and refusing to clean up some kid's infectious waste and forcing its parent to you know, be a parent ('magine that!)
(5)Rosa V.
Glad to know you didn't make your employee clean up that parents kids puke! 5 stars, customers are NOT alwyas right!
(5)Laura A.
Dear IHOP, thank you on behalf of servers everywhere for not making your waitresses clean up their customers' bodily functions.
(5)Chantelle D.
Best IHOP ever. Killer management and awesome servers.
(5)Jon C.
Not many places have managers that will stand up for the dignity and well-being of their staff. Kudos to the manager of this store for standing their ground against a bitter and hateful parent. Restaurant managers aren't babysitters.
(5)