Not sure what the previous reviews of good service about, unless you sit at the bar. I come here about once a week and the service is consistently the worst I have ever experienced. Sitting in the restaurant now, server had to check out and was sending another one over to take our table over..........30 minutes plus ago!!! This is a constant with this restaurant!!! They refused to serve my 73 year old father a few weeks ago because he didn't ha e his license on him!!! Seriously???? Get a clue BW3! Great place to watch games and good wings but the worst service anywhere!
(1)
J J.
My friends and I went to watch a specific game, and we tried to make a reservation. We were told we could not reserve a table, but we could reserve a tv which makes no sense to me because you aren't guaranteed you can see that tv. Our waitress was rude and had a bad attitude when asked for anything. She even threw packets of sugar down on the table my friend politely asked for. We ended up moving to the bar area in order to see the game and our waitress never came back to help us. We ended up asking other waiters (who had bad attitudes as well) to get napkins and drinks for us all night. At least the food was good.
(2)
justin m.
Service was good, was there on a Tuesday night during 45 cent wings. Decent selections of beers on tap and the pretzel appetizer was very good. But there's one reason I come to BWs and its the wings: Bad wings, soggy fries = avoid this place.
(1)
Erik B.
B-Dubs is always a good, consistent meal. The restaurant is hidden behind the Red Robin in the corner but it is great. we went for lunch and the service was very good.
(4)
Nyree S.
Great service great wings best bloody mary's in town
(4)
Levi S.
Went here last Sunday night and got a burger, and the service was a lot better. Hope they continue that trend.
(4)
Lori W.
Upon walking in, we were seated rather quickly. Amber is our server..we ordered some appetizers, mozzarella sticks, garlic mushrooms and of course wings for our main courses.. They have new items since we been here last..(see picture of menu) This place just went sour. My buffalo chicken wings were RAW!!! Yes, RAW!! The chicken was cold not hot on the inside and bloody.. (See picture) Manager grabbed them off the table after he seen me take a picture of them...raw poultry is something you really dont mess with...he said it was a vein...wow!!! He took my wings off the bill. Will NOT be coming back to this establishment!!!!
(1)
Leigh Z.
Giving this location five stars because everything just made me happy. Rolled in here after about 14 hours in a car driving from Dallas en route to Townsend, TN. Already was in a bad mood from trying to find a bottle of wine to buy to learn that in Tennessee you can only buy wine in a liquor store. And I was tired. And starving. Walked in.....asked if we could be seated somewhere as close to alcohol as possible.....and super staff Andrew immediately took us to be seated at the bar and got super bartender Matt to help us out. The food was good. The alcohol was good. And Matt was a great bartender! Thanks also Matt for the hiking recommendations in the Smokies!
(5)
Renee S.
I love the space. The service was very below average. I was disappointed and sad for the fact that the waitstaff was totally overwhelmed with the number of folks that came in on a Sat evening during March madness. The live music was awesome. But getting a table was unpleasant. The staff were unprofessional and didn't seem to know heads from tails. It was only "OK" for me - being an out of towner and expecting more. I probably would not return if I were back in town.
(3)
Joe B.
I understand it is .65 cent boneless wing night, but it has been over an hour and I had to find someone else to get a drink because my server is clueless. My pregnant wife loves to sit and not be fed. Can I choose half a star since I don't know what my food tastes like.
(1)
Shelby L.
All I asked was for a snack size boneless wings. This should consist of 8 wings the man told me, however after paying for my to go bag and waiting almost a half hr I received my to go bag and left. To find out when I got home I only received 7 boneless wings. If I paid for 8 I should get 8, bww stole a wing from me. Not happy about this, that is just bad by is buisness. Not going there again.
(1)
Zhu L.
First time here and found it is amazing. Because of the football season so here is so crowded even at 2：00pm. We ordered the 10 wings with the price $9.99. You must try the Korean sauce it is so yummy! The garlic parmesan cheese with chicken flatbread pizza is good, too. Actually we wanna try the spinach with cheese one but they are out of stock.Good service but the food were delivered very slow due to so many people here.
(4)
Liz S.
Friendly and fast service in the bar and the food is consistently good. This is Buffalo Wild Wings--guess what's good here? Chicken. This isn't the place to go for a family cheeseburger--Red Robin is next door. But it's great for a cocktail and appetizer with friends while watching a ballgame and escaping the shopping traffic in Turkey Creek.
(4)
Craig S.
Absolutely great service. Friendly staff and good food. One of the larger BW3s I've been too.
(4)
Courtney S.
Spend your money elsewhere like maybe Wild Wing Cafe which is around the corner from Turkey Creek. My kids and I ate here last night and we typically enjoy BWW. We were seated and waited 10-15 minutes for someone who ended up being a manager to take our drink order. While we waited on that to happen multiple servers walked by our table made eye contact with me and continued to take the orders of tables around us who were seated after us. Once the manager took our drink and food order this didn't get much better. When we got our food it was lukewarm at best and my daughter and I ordered boneless wings with a wet sauce. Only about half the wings had any sauce on them. The manager seemed like she was bothered by taking our table. I understand that with being a manager she probably didn't want to do it because she had other things to do but we, as her table should have NEVER been feeling that from her. There was a nice waiter that came on, Coty I believe his name was. He kept an eye on our table and finally came over said "I'm going to take over this table." He was very attentive but at this point we were already 3/4 of the way finished with our food and I was so displeased with our service and how everyone acted like we were an inconvenience. We weren't even a difficult table, we didn't ask for anything extra or for anyone to go out of their way or above and beyond for us. I will never visit this B-Dubs again!
(2)
Shelly Q.
I'm giving this review 2 stars because of how awful the burgers were. We did have wings as well which were good but the burgers just left such a bad taste in my mouth but there are other places I can go to get wings just as good or better and now we know there's no reason to go back here again. We came here on a Sunday afternoon and were able to get right in and the service was fast enough. We got the garlic parmesan wings which are really good and then we both got burgers and they were honestly some of the worst burgers I have ever had in Knoxville. They 100% tastes like a frozen patty they even have like those weird squared edges. They were tough even though I ordered medium and I only ate about 5 bites and just gave up luckily I was already full from the wings. The burger that my fiance got he took one bite and had to return it because he also asked for medium and it was so charred and tough so he just ended up getting regular chicken fingers. Now we are not people who usually return food but that's how bad it was that there is no way we can really eat this it was honestly disgusting. Now I know you should not be expecting a great burger at a wing place but it's honestly not hard to make a decent burger I can make a burger at home ten times better than they can make one at this place so I don't know if they are rushed or just genuinely do not care.
(2)
Sean C.
The most expensive beers I've found in Knoxville. $7 for a Stella? Otherwise exactly what you'd expect coming here
(3)
Dustin C.
We have been here twice and will continue to come back anytime we are in Knoxville. Both times we have had Penn and he is the greatest server we have had at any restaurant. It doesn't matter how busy he is he makes you feel like you're the only table he has !!!!!!!!!!!!!!
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Good For Dancing : No Alcohol : Full Bar Happy Hour : Yes Coat Check : No Smoking : No Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : Yes
Meshelle E.
Not sure what the previous reviews of good service about, unless you sit at the bar. I come here about once a week and the service is consistently the worst I have ever experienced. Sitting in the restaurant now, server had to check out and was sending another one over to take our table over..........30 minutes plus ago!!! This is a constant with this restaurant!!! They refused to serve my 73 year old father a few weeks ago because he didn't ha e his license on him!!! Seriously???? Get a clue BW3! Great place to watch games and good wings but the worst service anywhere!
(1)J J.
My friends and I went to watch a specific game, and we tried to make a reservation. We were told we could not reserve a table, but we could reserve a tv which makes no sense to me because you aren't guaranteed you can see that tv. Our waitress was rude and had a bad attitude when asked for anything. She even threw packets of sugar down on the table my friend politely asked for. We ended up moving to the bar area in order to see the game and our waitress never came back to help us. We ended up asking other waiters (who had bad attitudes as well) to get napkins and drinks for us all night. At least the food was good.
(2)justin m.
Service was good, was there on a Tuesday night during 45 cent wings. Decent selections of beers on tap and the pretzel appetizer was very good. But there's one reason I come to BWs and its the wings: Bad wings, soggy fries = avoid this place.
(1)Erik B.
B-Dubs is always a good, consistent meal. The restaurant is hidden behind the Red Robin in the corner but it is great. we went for lunch and the service was very good.
(4)Nyree S.
Great service great wings best bloody mary's in town
(4)Levi S.
Went here last Sunday night and got a burger, and the service was a lot better. Hope they continue that trend.
(4)Lori W.
Upon walking in, we were seated rather quickly. Amber is our server..we ordered some appetizers, mozzarella sticks, garlic mushrooms and of course wings for our main courses.. They have new items since we been here last..(see picture of menu) This place just went sour. My buffalo chicken wings were RAW!!! Yes, RAW!! The chicken was cold not hot on the inside and bloody.. (See picture) Manager grabbed them off the table after he seen me take a picture of them...raw poultry is something you really dont mess with...he said it was a vein...wow!!! He took my wings off the bill. Will NOT be coming back to this establishment!!!!
(1)Leigh Z.
Giving this location five stars because everything just made me happy. Rolled in here after about 14 hours in a car driving from Dallas en route to Townsend, TN. Already was in a bad mood from trying to find a bottle of wine to buy to learn that in Tennessee you can only buy wine in a liquor store. And I was tired. And starving. Walked in.....asked if we could be seated somewhere as close to alcohol as possible.....and super staff Andrew immediately took us to be seated at the bar and got super bartender Matt to help us out. The food was good. The alcohol was good. And Matt was a great bartender! Thanks also Matt for the hiking recommendations in the Smokies!
(5)Renee S.
I love the space. The service was very below average. I was disappointed and sad for the fact that the waitstaff was totally overwhelmed with the number of folks that came in on a Sat evening during March madness. The live music was awesome. But getting a table was unpleasant. The staff were unprofessional and didn't seem to know heads from tails. It was only "OK" for me - being an out of towner and expecting more. I probably would not return if I were back in town.
(3)Joe B.
I understand it is .65 cent boneless wing night, but it has been over an hour and I had to find someone else to get a drink because my server is clueless. My pregnant wife loves to sit and not be fed. Can I choose half a star since I don't know what my food tastes like.
(1)Shelby L.
All I asked was for a snack size boneless wings. This should consist of 8 wings the man told me, however after paying for my to go bag and waiting almost a half hr I received my to go bag and left. To find out when I got home I only received 7 boneless wings. If I paid for 8 I should get 8, bww stole a wing from me. Not happy about this, that is just bad by is buisness. Not going there again.
(1)Zhu L.
First time here and found it is amazing. Because of the football season so here is so crowded even at 2：00pm. We ordered the 10 wings with the price $9.99. You must try the Korean sauce it is so yummy! The garlic parmesan cheese with chicken flatbread pizza is good, too. Actually we wanna try the spinach with cheese one but they are out of stock.Good service but the food were delivered very slow due to so many people here.
(4)Liz S.
Friendly and fast service in the bar and the food is consistently good. This is Buffalo Wild Wings--guess what's good here? Chicken. This isn't the place to go for a family cheeseburger--Red Robin is next door. But it's great for a cocktail and appetizer with friends while watching a ballgame and escaping the shopping traffic in Turkey Creek.
(4)Craig S.
Absolutely great service. Friendly staff and good food. One of the larger BW3s I've been too.
(4)Courtney S.
Spend your money elsewhere like maybe Wild Wing Cafe which is around the corner from Turkey Creek. My kids and I ate here last night and we typically enjoy BWW. We were seated and waited 10-15 minutes for someone who ended up being a manager to take our drink order. While we waited on that to happen multiple servers walked by our table made eye contact with me and continued to take the orders of tables around us who were seated after us. Once the manager took our drink and food order this didn't get much better. When we got our food it was lukewarm at best and my daughter and I ordered boneless wings with a wet sauce. Only about half the wings had any sauce on them. The manager seemed like she was bothered by taking our table. I understand that with being a manager she probably didn't want to do it because she had other things to do but we, as her table should have NEVER been feeling that from her. There was a nice waiter that came on, Coty I believe his name was. He kept an eye on our table and finally came over said "I'm going to take over this table." He was very attentive but at this point we were already 3/4 of the way finished with our food and I was so displeased with our service and how everyone acted like we were an inconvenience. We weren't even a difficult table, we didn't ask for anything extra or for anyone to go out of their way or above and beyond for us. I will never visit this B-Dubs again!
(2)Shelly Q.
I'm giving this review 2 stars because of how awful the burgers were. We did have wings as well which were good but the burgers just left such a bad taste in my mouth but there are other places I can go to get wings just as good or better and now we know there's no reason to go back here again. We came here on a Sunday afternoon and were able to get right in and the service was fast enough. We got the garlic parmesan wings which are really good and then we both got burgers and they were honestly some of the worst burgers I have ever had in Knoxville. They 100% tastes like a frozen patty they even have like those weird squared edges. They were tough even though I ordered medium and I only ate about 5 bites and just gave up luckily I was already full from the wings. The burger that my fiance got he took one bite and had to return it because he also asked for medium and it was so charred and tough so he just ended up getting regular chicken fingers. Now we are not people who usually return food but that's how bad it was that there is no way we can really eat this it was honestly disgusting. Now I know you should not be expecting a great burger at a wing place but it's honestly not hard to make a decent burger I can make a burger at home ten times better than they can make one at this place so I don't know if they are rushed or just genuinely do not care.
(2)Sean C.
The most expensive beers I've found in Knoxville. $7 for a Stella? Otherwise exactly what you'd expect coming here
(3)Dustin C.
We have been here twice and will continue to come back anytime we are in Knoxville. Both times we have had Penn and he is the greatest server we have had at any restaurant. It doesn't matter how busy he is he makes you feel like you're the only table he has !!!!!!!!!!!!!!
(5)