Our favorite sub place. Huge subs and they actually put a lot of meat and stuff on the sub unlike subway who barely puts anything on their subs. My fav sub at firehouse is the brisket! Yummmmmmm the bread is yummy and toasted and they have a drink machine with so many options of flavors. Customer service is excellence. The only negative is the price but we think it's worth it
(4)
James S.
My first time here had an Alice in Wonderland feel. The medium drink was huge, the straws were too short, and the sub looked tiny. It was 8 inches, but skinnier than most. And cheaper. I had the Steamer sub, and it was delicious. Tasty, tender meat, crunchy roll, heated perfectly. And great service.
(4)
Absolute T.
Talking about top of the line customer service, I was blown away! I literally haven't been in one in awhile because I had a bad experience, but on my lunch I decides to give this different location a shot and I'm glad I did. Though they weren't busy, I was immediately greeted by the team with enthusiasm. The guy realized I hadn't been in many times and walked me through the entire menu. The staff was fun, conversational, and really didn't mind helping. Everybody just seemed happy and to be having a good day. After my order, they educated me in the different sauces I was thumbing through.. Giving me advice.. Sharing stories.. It was fun! I got my food.. Amazing... Great serving.. Hot.. An employee even checked in on me whine I was eating.. These guys definitely rectified the bad experience at the other location. Great experience for sure. Thanks guys! I really do appreciate y'all going the extra mile! It's appreciated! (P.S. I did not proofread this, sorry!)
(5)
Brandon S.
Decent sandwich shop located near a few parks and the mall. Their food consist of steamed sandwiches. If you are looking for toasted subs there are none here. They do have a small selection of cold sandwiches but it is not a very vast menu. If you are looking for a really good sandwich in hendersonville I would give Sax Deli a shot before this chain
(3)
Joshua L.
Everyone raves about how good this place is, so we decided to try it. Looked at the menu and decided to get the new sub with pulled pork and coleslaw, and of course they didn't have the supplies for it. So I settled on another sub. Overall both subs we got, Italian and Club were tasteless, soggy, and uninspired. We also got a kids meal and opted for the rice crispy treat, and got a very small 100 calorie package. Overall a very disappointing experience. Lastly, the chip rack is in a ridiculous location. I will not be back!
(1)
Rob C.
I love this place. Great food and always a great hello. Thank you for keeping it clean and fast. My son loves the flavors of the coke.
(4)
Maggie H.
So fresh and hot sub, made to order on soft bread...we brought my brother in law, who flew in from New York to visit and is a fireman....totally enjoyed the food and friendly atmosphere. What a great family and fireman friendly place.
(5)
Chris B.
Firehouse subs is one of our favorite sandwich shops but this one is utterly disgusting! There wasn't a clean table in the place not to mention there were about 6 people in the entire restaurant! We came in because we wanted the brisket sandwich which was SOLD OUT, who advertises and doesn't have enough supply for the demand? Very disappointed!!
(1)
Kim L.
The tuna salad sandwich here is awesome. I get it every time. Firehouse subs has some of the best sandwiches in the area. Better than Which Which and about the same as Subway.
(4)
Kurt R.
Great place. Great sandwich. I got the "Hook and Ladder" and it was excellent. I got the 8 inch and I think it was $5.49. (Combo - Chips and drink is $7.69). Facility A Speed B+ Food Quality A Price B Friendly A Cleanliness A I got a side of chili that was equal to 1 cup. I paid around $3.49. That is very expensive for 1 cup of chili no matter how good it is. The 8 inch sandwich was very reasonably priced considering portion and quality. 50 different hot sauces to choose from is just flat out crazy. I have a feeling I'm going to be a regular customer. It's for sure one of the better sandwich shops in Hendersonville.
(4)
Craven M.
Place is clean, neat and friendly! Very expensive for a sandwich! Got home half the sandwich was soggy and quite flavorless! The meatball sub was pretty good though, probably wouldn't go back!
(3)
Patrick H.
ordered: 12" italian no mayo. the tomatoes are flavorless mush. the italian dressing was some sort of concoction that had a ton of sugar and dijon/mustard seed. it overpowered the entire sandwhich. i could not taste anything else. the bread is sub par, the pickel was limp and slimy, and the cost was rather high for the forgettable experience. the place reminds of of quiznos. and why would you put a chip rack right smack dab in the middle of the walkway? being cramped like that as i was trying to figure out what i wanted... made me feel out of place and uncomfortable. if you want great food for ten bucks, go to qdoba a block down the road.
(1)
J L.
Great subs! Always great !
(5)
Rene R.
..... Firehouse Subs Rock!! ... The food is so good that it screams ... "Eat Me! Eat Me! also they are adding DIRECTV soon, perfect place for watching the 2012 Olympic ... Do yourself a favor and get Fired Up and check them out, you owe it to yourself ! ... By RR
(5)
Chris F.
Been there twice now. Italian is good. Steak and cheese is good, but needs double the meat. Service is pretty good, not as fast as other sub shops, but that is ok as the food is twice as good. It also has a very cool soda machine where you can mix different flavors with popular Coke brands. Huge selection of hot sauces too!
(5)
Dave D.
We usually enjoy this chain. First time at this location. Arrived at 7:45PM and finally got our food at 8:30, and the place was not busy. I ordered the steamer which is corned beef and pastrami. Was told they were out of pastrami, they could slice some for me but it would take an additional 20 minutes. They had 5 workers doing what I don't know. We will go back to our branch in Goodlettsville.
(1)
Margaret A.
My husband and I really like Firehouse Subs. We've been to the one on Thompson Lane and the one in Hermitage. Both have great food and service. We were super excited about getting one in Hendersonville. Granted it's only been open a few weeks. But, they are going to have to do better than the service we got last night. We walked in at 8:00 pm and ordered. There was one person who ordered before us and three that ordered after. 15 minutes later, we were literally the only people left in there and still had not received our food. There were four people behind the counter. It took everything I had not to get grumpy with them. And, they never said "sorry for the wait" or anything like that. If the place had been busy, I could understand. But, it wasn't. They also skimped on the sandwich in my opinion. Mine was all lettuce and bread and not at all the way the other locations do it. Hendersonville is a competitive sandwich market. We have Jimmy Johns, Jersey Mikes, and Subway all within a mile of each other. If they want to take a share of that market, improvement needs to come sooner rather than later.
(2)
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Address :280 Indian Lake Blvd.,Ste 300
Hendersonville, TN, 37075
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : Yes Has TV : Yes Waiter Service : No Drive-Thru : No Caters : Yes
Jennifer B.
Our favorite sub place. Huge subs and they actually put a lot of meat and stuff on the sub unlike subway who barely puts anything on their subs. My fav sub at firehouse is the brisket! Yummmmmmm the bread is yummy and toasted and they have a drink machine with so many options of flavors. Customer service is excellence. The only negative is the price but we think it's worth it
(4)James S.
My first time here had an Alice in Wonderland feel. The medium drink was huge, the straws were too short, and the sub looked tiny. It was 8 inches, but skinnier than most. And cheaper. I had the Steamer sub, and it was delicious. Tasty, tender meat, crunchy roll, heated perfectly. And great service.
(4)Absolute T.
Talking about top of the line customer service, I was blown away! I literally haven't been in one in awhile because I had a bad experience, but on my lunch I decides to give this different location a shot and I'm glad I did. Though they weren't busy, I was immediately greeted by the team with enthusiasm. The guy realized I hadn't been in many times and walked me through the entire menu. The staff was fun, conversational, and really didn't mind helping. Everybody just seemed happy and to be having a good day. After my order, they educated me in the different sauces I was thumbing through.. Giving me advice.. Sharing stories.. It was fun! I got my food.. Amazing... Great serving.. Hot.. An employee even checked in on me whine I was eating.. These guys definitely rectified the bad experience at the other location. Great experience for sure. Thanks guys! I really do appreciate y'all going the extra mile! It's appreciated! (P.S. I did not proofread this, sorry!)
(5)Brandon S.
Decent sandwich shop located near a few parks and the mall. Their food consist of steamed sandwiches. If you are looking for toasted subs there are none here. They do have a small selection of cold sandwiches but it is not a very vast menu. If you are looking for a really good sandwich in hendersonville I would give Sax Deli a shot before this chain
(3)Joshua L.
Everyone raves about how good this place is, so we decided to try it. Looked at the menu and decided to get the new sub with pulled pork and coleslaw, and of course they didn't have the supplies for it. So I settled on another sub. Overall both subs we got, Italian and Club were tasteless, soggy, and uninspired. We also got a kids meal and opted for the rice crispy treat, and got a very small 100 calorie package. Overall a very disappointing experience. Lastly, the chip rack is in a ridiculous location. I will not be back!
(1)Rob C.
I love this place. Great food and always a great hello. Thank you for keeping it clean and fast. My son loves the flavors of the coke.
(4)Maggie H.
So fresh and hot sub, made to order on soft bread...we brought my brother in law, who flew in from New York to visit and is a fireman....totally enjoyed the food and friendly atmosphere. What a great family and fireman friendly place.
(5)Chris B.
Firehouse subs is one of our favorite sandwich shops but this one is utterly disgusting! There wasn't a clean table in the place not to mention there were about 6 people in the entire restaurant! We came in because we wanted the brisket sandwich which was SOLD OUT, who advertises and doesn't have enough supply for the demand? Very disappointed!!
(1)Kim L.
The tuna salad sandwich here is awesome. I get it every time. Firehouse subs has some of the best sandwiches in the area. Better than Which Which and about the same as Subway.
(4)Kurt R.
Great place. Great sandwich. I got the "Hook and Ladder" and it was excellent. I got the 8 inch and I think it was $5.49. (Combo - Chips and drink is $7.69). Facility A Speed B+ Food Quality A Price B Friendly A Cleanliness A I got a side of chili that was equal to 1 cup. I paid around $3.49. That is very expensive for 1 cup of chili no matter how good it is. The 8 inch sandwich was very reasonably priced considering portion and quality. 50 different hot sauces to choose from is just flat out crazy. I have a feeling I'm going to be a regular customer. It's for sure one of the better sandwich shops in Hendersonville.
(4)Craven M.
Place is clean, neat and friendly! Very expensive for a sandwich! Got home half the sandwich was soggy and quite flavorless! The meatball sub was pretty good though, probably wouldn't go back!
(3)Patrick H.
ordered: 12" italian no mayo. the tomatoes are flavorless mush. the italian dressing was some sort of concoction that had a ton of sugar and dijon/mustard seed. it overpowered the entire sandwhich. i could not taste anything else. the bread is sub par, the pickel was limp and slimy, and the cost was rather high for the forgettable experience. the place reminds of of quiznos. and why would you put a chip rack right smack dab in the middle of the walkway? being cramped like that as i was trying to figure out what i wanted... made me feel out of place and uncomfortable. if you want great food for ten bucks, go to qdoba a block down the road.
(1)J L.
Great subs! Always great !
(5)Rene R.
..... Firehouse Subs Rock!! ... The food is so good that it screams ... "Eat Me! Eat Me! also they are adding DIRECTV soon, perfect place for watching the 2012 Olympic ... Do yourself a favor and get Fired Up and check them out, you owe it to yourself ! ... By RR
(5)Chris F.
Been there twice now. Italian is good. Steak and cheese is good, but needs double the meat. Service is pretty good, not as fast as other sub shops, but that is ok as the food is twice as good. It also has a very cool soda machine where you can mix different flavors with popular Coke brands. Huge selection of hot sauces too!
(5)Dave D.
We usually enjoy this chain. First time at this location. Arrived at 7:45PM and finally got our food at 8:30, and the place was not busy. I ordered the steamer which is corned beef and pastrami. Was told they were out of pastrami, they could slice some for me but it would take an additional 20 minutes. They had 5 workers doing what I don't know. We will go back to our branch in Goodlettsville.
(1)Margaret A.
My husband and I really like Firehouse Subs. We've been to the one on Thompson Lane and the one in Hermitage. Both have great food and service. We were super excited about getting one in Hendersonville. Granted it's only been open a few weeks. But, they are going to have to do better than the service we got last night. We walked in at 8:00 pm and ordered. There was one person who ordered before us and three that ordered after. 15 minutes later, we were literally the only people left in there and still had not received our food. There were four people behind the counter. It took everything I had not to get grumpy with them. And, they never said "sorry for the wait" or anything like that. If the place had been busy, I could understand. But, it wasn't. They also skimped on the sandwich in my opinion. Mine was all lettuce and bread and not at all the way the other locations do it. Hendersonville is a competitive sandwich market. We have Jimmy Johns, Jersey Mikes, and Subway all within a mile of each other. If they want to take a share of that market, improvement needs to come sooner rather than later.
(2)