Our family loves this Chili's location! We enjoy the outdoor patio dining option during nice weather. The waitstaff is great although our preferred server is Madison. She is very polite, totally organized, and keeps beverages refilled promptly. Julian is an attentive and hands on manager. He gets right in with the staff during busy times and consistently checks on diners. The menu has a great selection (can't get enough of the fried dill pickles, YUM!) and orders arrive promptly, and prepared accurately. The restaurant is clean, well maintained, and has a great atmosphere. We highly recommend!
(5)
Charles R.
I have honestly been coming to Chilis for 20+ years and while they have gotten better at some things others they have not. The chips and salsa and queso has been great for the whole time! I have noticed that some locations don't do fajitas that well as others. As for this location the fajitas could be better, they seemed a little greasy, but the Cadillac add-on is worth the price! This location has always been kept up and clean! Service is typically very good and I can't complain at all. I got the queso here last time I went and I didn't have a lot of beef in it, kinda disappointing really. I would avoid this because for $5.99 it should be better!
(3)
Alan D.
Curb side pick up has been a bust both times. My wife couldn't even finish her meal, and my loaded mashed potatoes that I ordered did not have any sour cream, and I guess they thought it would be a good idea to put half inch size green onion pieces in it instead. Having taking off the Caesar salad off their menu is a complete disappointment since that is one of my main staple orders at any restaurant. The one time that I decided to stray away from my usual ribs, burgers or chicken dishes, one time I ordered their country fried steak and it was aweful. Very chewy and the breading was nasty. Unless we are looking for some margaritas, I think we will be eating else where.
(1)
Michelle V.
Love the quick service and friendly staff. My daughter and I have had lunch of ether twice and we enjoyed our food and the Olympics on the multiple TVs thought the bar that you could see from most anywhere in the restaraunt.
(4)
John H.
Our older waiter, I forget his name, made this whole trip worthwhile! He took care of at least 6 tables by himself, including ours, while one bleached haired dude stood behind a bar doing nothing that didn't sell alcohol (because it was a Sunday), some spiky haired dude walked around aimlessly with another guy, and a younger female waitress waited on one table. The food was alright, but you should ask for this waiter. I remember he said he was a retired marine. BTW the amount of older guys hitting on obviously younger girls working there should be checked into. I swear I saw the spiked hair guy, who worked there, and some other guy in a yellow jacket (looked like they were 30), who was obviously an employee too, touching / hitting on a very young lady that seats people. I'm just saying it cause someone obviously needs to. Overall it was great place because of our waiter. Besides the creepy vibe like Dazed and Confused (Matthew McConaughey) or the Waiting, it was an awesome place!
(4)
Arianna J.
Our waiter was a slacker. He came to our table about three times and we had to ask for refills. When we finally got our food, my fajitas were not cooked well. My medium steak was rare, my shrimp and my carnitas were cold. The tower of toppings they give you was 1/4 filled for everything except the sour cream. I brought this to the attention of the server who apologized and took the plate to the back. After about one minute he returns and gives me the plate. The exact same plate. It looked like they just stuck it in the microwave and brought it back to me. I told him this is the same plate and I'm not accepting this. He took it back and apologized. I waited for about 20 minutes. The manager brings me my fajitas. This time the steak is overcooked (well done instead of medium) my pork carnitas are lukewarm and my shrimp is barely cooked (still white and slimy.) I told the manager this and I didn't want to wait for it to come out again (we had already been there for almost 2 hours) The only thing I ate were the carnitas. They brought the check and we saw they charged us twice for the fajitas. We brought this to the manager's attention and he apologized and said they only charged us once. I reiterated to him that my food was not cooked correctly even the third time and he apologized and took both charges for the fajitas off. He was very nice but it seemed like he was not in control of his kitchen. We actually ended up talking to the general manager that night. This used to be a great place to have lunch/dinner. I don't know what happened here but we are very disappointed in the food and the service and the management.
(1)
Jenny A.
I've always sat at the bar and gotten great service. Food is always hot. Chilis is a great place to go to get consistently decent food and those chambord margaritas are the bomb dot com.
(4)
Jennifer S.
I ordered the pork fajitas and they were horrible!! The meat didn't even look, taste, or smell like meat! The server took about 20 minutes to come to the table so I could express my concerns, so my family had already finished eating (not that I wanted to order anything else). The manager on duty was nice and did offer something for me to take home (which is the only reason I gave 3 stars) as well as taking the fajitas off the bill. Unfortunately, I don't think we will be going back for a while
(3)
Michael F.
Since my family hasn't arrived from California yet, I didn't have any BBQ this 4th of July weekend. I figured to stop by and grab some ribs over at Chili's. I walked in and was immediately taken to how small the place was. I was promptly seated and ordered a cheese fries appetizer along with a full rack of baby-back ribs. Had a glass of water to go with everything. After a few minutes, my food was brought to me, my main course that is. My ribs came first and I thought they totally forgot about my appetizer. One minute later, the waiter comes back and tells me that they totally forgot about my cheese fries. He then asks me if I want them or not. I told him it would be ok and he promptly tells me that he'll take care of it and that the cheese fries will be free. Not bad. The ribs were huge, typical Chili's affair. Couldn't even finish both racks. Took the rest home. Again, typical Chili's, typical food. Not too shabby but not too exciting either. Least I got free cheese fries and the service was good...albeit slow sometimes. I also noticed the couple sitting ahead of me were complaining about the slow service and the fries too...so I guess it's hit or miss here.
(3)
Adam C.
Food is good if you like mass produced Mexican. As for a family of 5 we can only eat there in shifts. The tables are so small and most platters come with more than one plate so you can forget table space for more than 2 guests.
(1)
Jordan S.
It's the world's smallest Chili's, right here in Sumter, SC. It's not a bad place, just your average chain restaurant. Since Logan's Roadhouse opened next door, there is rarely a wait here, even on weekends. Average food & service. But wait! They have added a patio section out front. Now you can sit outside, enjoying exquisite chicken fingers while watching pickups & dump trucks drive down beautiful highway 378.
(3)
John J.
This is the smallest Chili's I have ever seen. And some of the menu items differ from other Chili's. But the service here is not bad for Sumter.
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Has TV : Yes Waiter Service : Yes
Brenda Richardson Atkins A.
Our family loves this Chili's location! We enjoy the outdoor patio dining option during nice weather. The waitstaff is great although our preferred server is Madison. She is very polite, totally organized, and keeps beverages refilled promptly. Julian is an attentive and hands on manager. He gets right in with the staff during busy times and consistently checks on diners. The menu has a great selection (can't get enough of the fried dill pickles, YUM!) and orders arrive promptly, and prepared accurately. The restaurant is clean, well maintained, and has a great atmosphere. We highly recommend!
(5)Charles R.
I have honestly been coming to Chilis for 20+ years and while they have gotten better at some things others they have not. The chips and salsa and queso has been great for the whole time! I have noticed that some locations don't do fajitas that well as others. As for this location the fajitas could be better, they seemed a little greasy, but the Cadillac add-on is worth the price! This location has always been kept up and clean! Service is typically very good and I can't complain at all. I got the queso here last time I went and I didn't have a lot of beef in it, kinda disappointing really. I would avoid this because for $5.99 it should be better!
(3)Alan D.
Curb side pick up has been a bust both times. My wife couldn't even finish her meal, and my loaded mashed potatoes that I ordered did not have any sour cream, and I guess they thought it would be a good idea to put half inch size green onion pieces in it instead. Having taking off the Caesar salad off their menu is a complete disappointment since that is one of my main staple orders at any restaurant. The one time that I decided to stray away from my usual ribs, burgers or chicken dishes, one time I ordered their country fried steak and it was aweful. Very chewy and the breading was nasty. Unless we are looking for some margaritas, I think we will be eating else where.
(1)Michelle V.
Love the quick service and friendly staff. My daughter and I have had lunch of ether twice and we enjoyed our food and the Olympics on the multiple TVs thought the bar that you could see from most anywhere in the restaraunt.
(4)John H.
Our older waiter, I forget his name, made this whole trip worthwhile! He took care of at least 6 tables by himself, including ours, while one bleached haired dude stood behind a bar doing nothing that didn't sell alcohol (because it was a Sunday), some spiky haired dude walked around aimlessly with another guy, and a younger female waitress waited on one table. The food was alright, but you should ask for this waiter. I remember he said he was a retired marine. BTW the amount of older guys hitting on obviously younger girls working there should be checked into. I swear I saw the spiked hair guy, who worked there, and some other guy in a yellow jacket (looked like they were 30), who was obviously an employee too, touching / hitting on a very young lady that seats people. I'm just saying it cause someone obviously needs to. Overall it was great place because of our waiter. Besides the creepy vibe like Dazed and Confused (Matthew McConaughey) or the Waiting, it was an awesome place!
(4)Arianna J.
Our waiter was a slacker. He came to our table about three times and we had to ask for refills. When we finally got our food, my fajitas were not cooked well. My medium steak was rare, my shrimp and my carnitas were cold. The tower of toppings they give you was 1/4 filled for everything except the sour cream. I brought this to the attention of the server who apologized and took the plate to the back. After about one minute he returns and gives me the plate. The exact same plate. It looked like they just stuck it in the microwave and brought it back to me. I told him this is the same plate and I'm not accepting this. He took it back and apologized. I waited for about 20 minutes. The manager brings me my fajitas. This time the steak is overcooked (well done instead of medium) my pork carnitas are lukewarm and my shrimp is barely cooked (still white and slimy.) I told the manager this and I didn't want to wait for it to come out again (we had already been there for almost 2 hours) The only thing I ate were the carnitas. They brought the check and we saw they charged us twice for the fajitas. We brought this to the manager's attention and he apologized and said they only charged us once. I reiterated to him that my food was not cooked correctly even the third time and he apologized and took both charges for the fajitas off. He was very nice but it seemed like he was not in control of his kitchen. We actually ended up talking to the general manager that night. This used to be a great place to have lunch/dinner. I don't know what happened here but we are very disappointed in the food and the service and the management.
(1)Jenny A.
I've always sat at the bar and gotten great service. Food is always hot. Chilis is a great place to go to get consistently decent food and those chambord margaritas are the bomb dot com.
(4)Jennifer S.
I ordered the pork fajitas and they were horrible!! The meat didn't even look, taste, or smell like meat! The server took about 20 minutes to come to the table so I could express my concerns, so my family had already finished eating (not that I wanted to order anything else). The manager on duty was nice and did offer something for me to take home (which is the only reason I gave 3 stars) as well as taking the fajitas off the bill. Unfortunately, I don't think we will be going back for a while
(3)Michael F.
Since my family hasn't arrived from California yet, I didn't have any BBQ this 4th of July weekend. I figured to stop by and grab some ribs over at Chili's. I walked in and was immediately taken to how small the place was. I was promptly seated and ordered a cheese fries appetizer along with a full rack of baby-back ribs. Had a glass of water to go with everything. After a few minutes, my food was brought to me, my main course that is. My ribs came first and I thought they totally forgot about my appetizer. One minute later, the waiter comes back and tells me that they totally forgot about my cheese fries. He then asks me if I want them or not. I told him it would be ok and he promptly tells me that he'll take care of it and that the cheese fries will be free. Not bad. The ribs were huge, typical Chili's affair. Couldn't even finish both racks. Took the rest home. Again, typical Chili's, typical food. Not too shabby but not too exciting either. Least I got free cheese fries and the service was good...albeit slow sometimes. I also noticed the couple sitting ahead of me were complaining about the slow service and the fries too...so I guess it's hit or miss here.
(3)Adam C.
Food is good if you like mass produced Mexican. As for a family of 5 we can only eat there in shifts. The tables are so small and most platters come with more than one plate so you can forget table space for more than 2 guests.
(1)Jordan S.
It's the world's smallest Chili's, right here in Sumter, SC. It's not a bad place, just your average chain restaurant. Since Logan's Roadhouse opened next door, there is rarely a wait here, even on weekends. Average food & service. But wait! They have added a patio section out front. Now you can sit outside, enjoying exquisite chicken fingers while watching pickups & dump trucks drive down beautiful highway 378.
(3)John J.
This is the smallest Chili's I have ever seen. And some of the menu items differ from other Chili's. But the service here is not bad for Sumter.
(3)