Came here for dinner on Friday, we were seated fairly fast, to order took awhile waitress seemed like she was falling behind, but overall food was good, my margarita was delicious and reasonably priced!
(4)
Kelly P.
Would give Half a star but it wasn't possible. Let's start with checking into the resturant, last name is Pierce (how many ppl think that's hard to spell?) Well the lady put it in as Pears (which we didn't know) so of course when they called that name we didn't answer. So we waited an extra 10 min to be seated that wasn't necessary. Fast forward to seating, our waiter talked A LOT more than he should have at the beginning of the meal about nothing (the resturant, the little I pad looking thing on the table, his kids etc) not that I don't care but we were traveling and was kinda hoping for a decent yet quick meal. Anyways it seemed that this particular server had wayyyyyyyyy more tables than needed. We waited a long time to order which again added to the already not great experience. When food came out most of it was wrong, the lady who delivered the food looked like she could've cared less, bathroom was nasty and ONLY had hot water(not good for me or my 4 year old). Had to repeatedly ask for refills. Overall food was decent but I was not impressed.
(1)
Sarah S.
Filthy, greasy place! The booster chair they gave us for our baby was absolutely despicable. Everything was covered in grime, and dust was flying through the air. It started with the filthy, slimy booster seat and progressed to dirty water glasses with some sort of strawberry cocktail remnants floating around in them. I almost forgot to mention that the bus boy was 'cleaning' the tables by brushing crumbs on the floor with a menu. Germophobes, steer clear lest you want to have a mental breakdown.
(1)
Chuck J.
They are remodeling the restaurant. Their burgers aren't as good as they used too. They need to stick with a few varieties or variations as their menu has gotten huge. Service wasn't that great had to keep asking for things instead of being proactive.
(3)
Sarah F.
Great place to get burger. There are so many burgers to choose from. The atmosphere is fun and family oriented. Been here quite a few times. Had a lot of good times with friends here. I would recommend this place to people of all ages.
(5)
MsToya H.
Went there for lunch. Was seated rather quickly. I ordered a drink and it was awful. Even my guest who doesn't drink alcohol said it tasted horribly. Ordered the Chicks and Shrimp. Tenders were dry. Shrimp was the only edible item on the plate. I was disappointed. Luckily they took the drink off our tab. Thank goodness I wasn't very hungry
(2)
Ginger M.
I LOVE this place. I always sit in the bar area so it doesn't feel as "restaruanty". They have recently done some remodeling however and not all of it is positive. The tables are overloaded with crap! They have added Ziosk to each table which can be great unless you are sitting at a two top. The menu "book" is crazy. There are over 15 inserts with menu items and a condiment caddy. Not much room for drinks, appetizer and plates. The four stars are for those damn delicious burgers, jalapeño coins and endless fries. Oh, and bring a jacket!!
(4)
Paul G.
We came on Saturday night after shopping. They were busy but did not have to wait long at all before being seated. The service was good, the food was good. I would come back again.
(5)
Cynthia C.
The food is ok - but the service is horrible - they got my order wrong - TWICE - then - they charged us extra food I will not come back
(2)
John B.
My girlfriend and I were excited to learn that red robin offered a vegan burger. However, the boca burger was by far the worst vegan burger either of us have ever tasted. It was dry, overcooked, and utterly flavorless. I forced mine down only because I was so hungry, but she sent hers back and ate fries instead. Our server's response was accusatory, as though to say "well what did you expect". We've had plenty of juicy, flavorful, delicious vegan burgers elsewhere, so be warned that this is NOT the place for them. Lamb's Bread Cafe in Columbia has an excellent one so we'll be returning there for our burger cravings!
(1)
Brandon S.
I was treated to dine here by my girlfriend as a birthday gift. The food was very delicious! I had the peppercorn gourmet burger and it was very tasty. Everything on the burger from the sauce to the nice onion burger buns had me anticipating each bite. The bottomless fries were a bonus as they were perfectly seasoned and tasted really good with ranch and ketchup. My only complaint was that our server, although nice, seemed aggravated that we capitalized on the bottomless fries twice and just said "OK" when we gave him the money along with the tip as we were leaving. I would definately go here again to try the other burgers and entrees, some shakes and some of their unique alcoholic beverages in the future.
(4)
roger s.
I am upgrading to three after the manager called and apologized for bad food and service and is sending out a gift card. While it cant bring back that family Sunday night, at least it shows they care. If you get bad food or cold food let the manager know. After a great experience last year. Took 40 minutes to bring our food after being ordered. Drank three drinks while waiting. For our food. Some of the food sat under the lamps for a very long time. Of course most of it was lukewarm or cold. Had to order more fries to get hot ones. My wife didnt want hamburgers so she ordered a prime rib which cost 14 dollars and it was a grey meat deli meat grey something about as far from prime rib as could be. The manager did give my wife her money back, but by then her dining experience with our family was ruined. A very bad experience. And to make matters worst we has a 13 month old baby with us. We will cross this off our list. Need to stick to burgers and leave the prime rib to someone who knows how to cook it.
(3)
Ronda B.
Wait staff is not attentive. Waitress disappeared and when I asked another one to ask if she could to the table which she abandoned she sent her back and asked what was it concerning. It's Monday and spring break is over so it was not busy. Now to the food burger was not seasoned. Meaning the meat was bland. Had garlic herb fries they were ok. Had a doughnut stack they were a little over cooked so they were hard. Onion rings were great. They have this "great" (air quotes) reward card if the waitress swipes the card to give you the meal credits. Don't bother to voice your concerns to the manager they can't or won't help.
(2)
Dale E.
Great american food and then some!! The bottomless freckled lemonade is great but the bottomless root beer float doesn't get any better! Frothy cold root beer and creamy delicious vanilla ice cream!! Count me in for sec or um thirds!! The burgers are great. I had mine with fried egg and pepper jack cheese
(4)
Caroline R.
Not impressed...mediocre food and bad service. Not sure what all the race is about. Didn't have a milkshake which are supposed to be good...doubt I'll go back though.
(1)
Monsta J.
Everytime I have been to this restaurant, something about it SUCKS!! Its either the food, the service, the drinks, the server, etc.... Red Robin just can't win with me.
(1)
Brandon D.
First this place is loud, very loud. But the food is good. I got a simple bacon cheese burger. It was okay, not the best, but not the worst burger I've had. The fries left more to be desired, just plan bland. The also arrived stuffed into some metal thing to make them "stand up." The service was decent. However, for the price I could of went to a different place for a much better burger, better service, and that was not as loud. In the end, Red Robin is alight, but if you want a really good burger go somewhere else.
(3)
Derek L.
A little pricey, but man does Red Robin have great burgers! The waiter we had was awesome. I had the Smoke & Pepper burger this visit. Bottomless fries - check! If you are in the mood for a great burger, it's really hard to beat Red Robin.
(4)
Natalie C.
Our family's first time ever to eat at Red Robins was this week! They didn't have one located the last place that we lived, so we were excited to give it a try. We were not disappoint either! Each of our burgers were delicious and juicy with a variety of toppings to choose from Andy even some amazing gourmet options with Angus Steak Burgers! Lighter Choices also available with either Boca or Turkey Burgers. The menu was huge and was a bit overwhelming for our first time in. But we still enjoyed the friendly staff and the fast service! Drinks are pretty expensive though. Especially any specialty drinks.
(4)
Drew P.
We waited 40 minutes to be seated for my daughter's 16th birthday. We sat down and ate our meal and the food was good. The server never checked on us to see if we needed refills at which point everyone at the table needed a refill. And then at the end of the meal she came and dropped her check but never said anything about my daughter's 16th birthday. We saw another table get a birthday song sung but I guess we weren't as important as they were. They show very little care for their customers here. Or at least our waitress did not.
(2)
Karen S.
Debating about giving two or three stars for this visit. Your typical up-scale burger place. A couple thing that stood out with my recent visit that was sort of disappointing: * Women's restroom - when I went in - toilet paper on the floor in several spots, the trash can was over flowing with paper towels, and no paper towels available after washing my hands. * My dad had asked for the fish and chips dinner (substituting a salad for the fries). When his dish came out, it was the fish sandwich. Waiter did offer to replace the meal, but my dad stuck with the sandwich. * After our meals arrived, my sister asked for a side of ranch dressing, my mom asked for barbecue sauce for her chicken fingers, and I had asked for ketchup for my fries. It took our waiter longer than what I had anticipated to bring the items out. While we were waiting for him. my mom had located ketchup from another table since I believe my dad was looking for salt as well. Good thing she did because when waiter came back, he had the bbq sauce for my mom, ranch for my sister, and additional ranch (but no ketchup - which I am sure he would have gotten if we had not gotten from another table). * One thing that stands out with Red Robin is the endless fries that they offer. It was not until the end of our meal that our waiter had asked if we wanted more fries (and it took him a while to refill our drinks.
(3)
Stephanie D.
I had a bad experience here not too long ago. Why the five stars? Just skip to the last paragraph to find out. This a portion of the 'essay' I wrote to corporate after I left: I came into the restaurant STARVING. When I was seated, it took longer than expected to be greeted. It was 5 minutes at most, but long enough for us to choose entree so we could order straight away. Our server came to greet us and asked us for our drinks. The drinks arrived in a timely manner. As she placed our drinks down, she asked if we were ready to order our entree. I ordered a burger meal, a root beer float, mac and cheese, and a kid's corn dog meal. I also requested a basket of fries while we wait because of my hunger pains. Rather than checking on us afterwards, she was tending to other duties in the kitchen like refilling ice. The basket of fries and the root beer float never came while we waited. In fact, our server never visited us until she was ready to give us the entrees. This meant I never had a refill on my drink during the wait. I had hope she would remember my float, so I waited until she checked on us the second time after she gave us the meal. After I had mentioned the root beer float, she went to the bar to get it. It came without the shaker and the ice cream in the cup was melted. The drink felt like it never had ice cream in it- it wasn't very cold at all (which is expected after waiting for nearly 30 minutes). She apologized for forgetting the drink, but didn't offer to replace it. I was already angry about not having the fries to calm my hunger pains. I was even angrier because I was expected to pay for the sh-t of a root beer float. The only right thing about the food were the fries. They were HOT. Everything else was cold and had hardened. The bread on my sandwich was hard and dry as if it sat out for a while. Hard enough for me to turn it into crumbs by just rubbing it. The meat was barely warm. The cheese on the mac and cheese was hard, dry, and nasty. I had the mac and cheese here before, and this was NOTHING like it. That had obviously been sitting out for a while. After she dropped the meal off, she left the check and told us not to hurry without asking if we wanted dessert. ... (the 2 paragraphs on what they did to fix the problem)... My experience that day was TERRIBLE at first. I left very happy and even willing to come back to ask for Brittany. I will definitely recommend this place after the complete turn around in service because customers who do happen to have a bad experience can come knowing their problems will be corrected. Even though this comment is filled with more negative things than positive, I want to thank Jason and Brittany for allowing me to leave full and happy!
(5)
Chris L.
Best burgers I know of and all you can eat french fries. They also serve excellent onion rings. The staff is friendly and the place is clean. It is a great atmosphere, Good value for the money.
(5)
John H.
Good place for a burger - service has never been great but the food is solid. Feels a 'step above' some other casual dining places in some regards. I didn't have it - but the onion ring tower looks delicious.
(4)
Angela J.
This is my kids favorite hamburger place. Food is always good. The waiters are always pleasant. It is a great family restaurant .
(4)
Thomas V.
This is just your average chain burger place. It amazes me a chain restaurant gets a "near perfect" on yelp. But then again this is Columbia SC. If you want Red Robin... Then this is the place. If you want a killer burger with a bunch of toppings I recommend Cow Fish in Charlotte. But honestly the burger at Oak Table is about the same price and is another level or 2 above Red Robin.
(3)
Jon P.
Waited 10 minutes in bar area, no one came to serve or even let us know they would be with us shortly. So we left. There were empty tables so it wasn't like the place was overflowing. Can't rate the food, cause we did not get any. Why is it so hard to get any type decent service in northeast columbia?
(1)
Paul F.
Luv this place. Service is good, food is great. The Royal Robin and the fish and chips are our favs!
(5)
Ellisa V.
We have eaten here numerous times and have never been disappointed. Red Robin is an awesome burger place, but they serve other sandwiches, salads, and such as well. The burgers are slightly more expensive than what you'd find at other restaurants, but their size and bottomless steak fries to go with them more than make up for that. Drinks are great too, whether you're getting alcohol, flavored tea, or freckled (strawberry) lemonade. if you like onion rings, this is the place to go! You can get a half order or a full tower for an appetizer, or for an added charge, substitute onion rings for steak fries with your meal. Once again, Red Robin has never let us down!
(5)
Karen R.
I had the chicken strips and fries. It was really good, but way too pricey for something I can get at Wendy's for half that price and still taste good. I would recommend it but expect to pay like 15 dollars for a burger and fries.
(3)
Bruno S.
Location: This Red Robin is located in Columbia's newest The Village at Sandhill. Its a very nice outdoors mall but the restaurant is in its own building away from the busy areas. If you have never been to a Red Robin just know that this place is very family friendly. Its a great place to bring your kids to eat and have birthday parties for them etc... Atmosphere: Very fun atmosphere. The kids can be loud because its a happening place and everyone's engaged in a conversation so you feel comfortable there. Very nice. Food: The burgers here are enormous. I love the royal robin. The fries are unlimited here so munch away. The appetizers are pretty good their famous one is the big onion rings. Other than their burgers they have a variety of shakes which are all delicious. Service: The service here was really great. There are a lot of young folks working here but they were all polite and our waitress was very efficient and friendly.
(5)
Ron V.
Excellent burgers and fries. Try the fries dipped in the ranch dressing. We usually split a gourmet cheese burger and fries - works outngreat and keeps the bill down. Biggest problem is determining what burger you want. After trying several of the exotic, or different types, we're finally sticking with the basic gourmet cheeseburger.
(4)
Shanna M.
Great atmosphere. Excellent service. Our waitress went out of her way to make sure we didn't need anything. Food was great. Bottomless fries never disappoint.
(5)
Travelingguru K.
Red robin I appreciate your fast and friendly customer service along with good hot food on a Saturday evening!!
(5)
Lauren W.
This place is great! Even if you don't eat any of their great food, it's still a great place to hang out and the servers are always nice. The building is also kept very clean, even the patio. There are balloons available for the kids or for parties, and a nice bar for the adults. Sometimes the balloons pop because of the weak material, but the hostesses are usually good at not popping them. There is also a "surfboard" behind the bar, where the kids can sit and talk while the adults have a drink. Every Tuesday and Thursday the Red Robin mascot appears to entertain the kids as well. The food is amazing, and is always hot and fresh. They have awesome appetizers, such as the towering onion rings. My favorite is the Salmon Burger. They also have soups, salads, pastas and wraps. There is also a Garden Burger, for the Vegans, and the Lettuce Wrap Your Burger, for those on a low-carb diet. The drinks are great and they have a large selection. The Freckled Lemonade is my favorite (Minute-Maid lemonade with strawberry flavoring and strawberries on top). They can add strawberry, almond, vanilla, peach, and raspberry to any drink you order. They also have tasty milkshakes and smoothies. Their desserts will blow you away! But enough of my review, go try Red Robin for yourself, you won't be disappointed!
(5)
Rebekah P.
I love this restaurant. The selection of burgers is outstanding for variety and creativity. The menu itself is very full. There is something for everyone. Several comments complain of the noise. Please. This is a family friendly lively diner atmosphere that serves alcohol. You do not have to even go in the door before you you can devine what the atmosphere will be. If you can't tolerate this kind of experience, just drive right by. My husband and I visit every time we are in the area, which isn't often, since we live in Irmo. We would not choose this place for a relaxing dinner, but for lunch it is great. Would love to have one in our area.
(5)
Dave R.
First of all, As Magnum P.I. would say: I know what you're thinking, and you're right. What business is it of mine, a vegetarian to review a burger joint? Well Mr/Mrs Smartypants, it just so happens, and is actually the main reason for all stars, that you can substitutes a Veggie Burger or a Boca Burger for any of the other "real" burgers on the menu. And yes, there is a difference between veggie and Boca burgers. Anyways, the food here is great. Although for me, even though I'm a 6'3" 220lb linebacker, I still recommend the smaller portion meals, if for no other reason than to save room for the amazing milkshakes. And speaking of milkshakes, it's basically TWO milkshakes as they give you the leftovers in the tin that fill the glass right back to the top. Now, I must mention the bottomless fries that come with each order. Alhough the idea of bottomless fries is great, and the fries sure delicious, even with the smaller portion burger I've never been able to really take advantage of this perk...probably due to that delicious milkshake I mentioned earlier! So to wrap it up, get the milkshake even if it means you have to get most of the rest of your food to go!! Oh ya, and FYI, the only reason I didn't give it 5 stars is b/c I always feel a little sick after I eat there, not because of the food, but because a combination of me eating to much. I firmly believe in the whole "everything in moderation" deal but for some reason I can't practice what I preach at Red Robin. Is it fair that my glutinous ways cost RR a star? Probably not, but since I'm writing this review, to that cricism, I simply say pppppfffffffttttthhhhhbbbbbttt!!
(4)
Jordan S.
I've been here several times and have never been disappointed. The service is fantastic and the food even better! Red Robin serves truly Gourmet burgers. A highly recommended item is the Bonzai Burger, it has teriyaki sauce, pineapple, lettuce, tomato, etc. It makes me eat WAY more than I should. Unlimited steak fries are served with every meal. Get them served first and make an appetizer out of it. Overall, it's a really good deal, burger meals cost between $8-$10. Other selections include chicken fingers and sandwiches, and salads (yawn) Go for the beef. Also, free ice cream on your birthday.
(5)
Greg W.
I've waited a long time for this Red Robin to arrive! I made sure to eat at RR at least twice each time I'd travel out to SLC because of the freckled lemonaide... The girls now love the freckled lemonaide, too. I have noticed there tends to be an ambient noise level here that is usually higher than it needs to be, and last time we had to ask to have the music turned down because we couldn't even hear each other across the table. The burgers get messy but that doesn't matter because you're entranced by the culmination of flavors dancing about your tastebuds. And I've never had to ask for a refill on the fries because the sandwiches/wraps are monstrous! Our bill tends to be higher ($40 for 2 adults 1 child) but I don't mind paying that once in a while for good food.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Drive-Thru : No Caters : No
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Mary C.
Came here for dinner on Friday, we were seated fairly fast, to order took awhile waitress seemed like she was falling behind, but overall food was good, my margarita was delicious and reasonably priced!
(4)Kelly P.
Would give Half a star but it wasn't possible. Let's start with checking into the resturant, last name is Pierce (how many ppl think that's hard to spell?) Well the lady put it in as Pears (which we didn't know) so of course when they called that name we didn't answer. So we waited an extra 10 min to be seated that wasn't necessary. Fast forward to seating, our waiter talked A LOT more than he should have at the beginning of the meal about nothing (the resturant, the little I pad looking thing on the table, his kids etc) not that I don't care but we were traveling and was kinda hoping for a decent yet quick meal. Anyways it seemed that this particular server had wayyyyyyyyy more tables than needed. We waited a long time to order which again added to the already not great experience. When food came out most of it was wrong, the lady who delivered the food looked like she could've cared less, bathroom was nasty and ONLY had hot water(not good for me or my 4 year old). Had to repeatedly ask for refills. Overall food was decent but I was not impressed.
(1)Sarah S.
Filthy, greasy place! The booster chair they gave us for our baby was absolutely despicable. Everything was covered in grime, and dust was flying through the air. It started with the filthy, slimy booster seat and progressed to dirty water glasses with some sort of strawberry cocktail remnants floating around in them. I almost forgot to mention that the bus boy was 'cleaning' the tables by brushing crumbs on the floor with a menu. Germophobes, steer clear lest you want to have a mental breakdown.
(1)Chuck J.
They are remodeling the restaurant. Their burgers aren't as good as they used too. They need to stick with a few varieties or variations as their menu has gotten huge. Service wasn't that great had to keep asking for things instead of being proactive.
(3)Sarah F.
Great place to get burger. There are so many burgers to choose from. The atmosphere is fun and family oriented. Been here quite a few times. Had a lot of good times with friends here. I would recommend this place to people of all ages.
(5)MsToya H.
Went there for lunch. Was seated rather quickly. I ordered a drink and it was awful. Even my guest who doesn't drink alcohol said it tasted horribly. Ordered the Chicks and Shrimp. Tenders were dry. Shrimp was the only edible item on the plate. I was disappointed. Luckily they took the drink off our tab. Thank goodness I wasn't very hungry
(2)Ginger M.
I LOVE this place. I always sit in the bar area so it doesn't feel as "restaruanty". They have recently done some remodeling however and not all of it is positive. The tables are overloaded with crap! They have added Ziosk to each table which can be great unless you are sitting at a two top. The menu "book" is crazy. There are over 15 inserts with menu items and a condiment caddy. Not much room for drinks, appetizer and plates. The four stars are for those damn delicious burgers, jalapeño coins and endless fries. Oh, and bring a jacket!!
(4)Paul G.
We came on Saturday night after shopping. They were busy but did not have to wait long at all before being seated. The service was good, the food was good. I would come back again.
(5)Cynthia C.
The food is ok - but the service is horrible - they got my order wrong - TWICE - then - they charged us extra food I will not come back
(2)John B.
My girlfriend and I were excited to learn that red robin offered a vegan burger. However, the boca burger was by far the worst vegan burger either of us have ever tasted. It was dry, overcooked, and utterly flavorless. I forced mine down only because I was so hungry, but she sent hers back and ate fries instead. Our server's response was accusatory, as though to say "well what did you expect". We've had plenty of juicy, flavorful, delicious vegan burgers elsewhere, so be warned that this is NOT the place for them. Lamb's Bread Cafe in Columbia has an excellent one so we'll be returning there for our burger cravings!
(1)Brandon S.
I was treated to dine here by my girlfriend as a birthday gift. The food was very delicious! I had the peppercorn gourmet burger and it was very tasty. Everything on the burger from the sauce to the nice onion burger buns had me anticipating each bite. The bottomless fries were a bonus as they were perfectly seasoned and tasted really good with ranch and ketchup. My only complaint was that our server, although nice, seemed aggravated that we capitalized on the bottomless fries twice and just said "OK" when we gave him the money along with the tip as we were leaving. I would definately go here again to try the other burgers and entrees, some shakes and some of their unique alcoholic beverages in the future.
(4)roger s.
I am upgrading to three after the manager called and apologized for bad food and service and is sending out a gift card. While it cant bring back that family Sunday night, at least it shows they care. If you get bad food or cold food let the manager know. After a great experience last year. Took 40 minutes to bring our food after being ordered. Drank three drinks while waiting. For our food. Some of the food sat under the lamps for a very long time. Of course most of it was lukewarm or cold. Had to order more fries to get hot ones. My wife didnt want hamburgers so she ordered a prime rib which cost 14 dollars and it was a grey meat deli meat grey something about as far from prime rib as could be. The manager did give my wife her money back, but by then her dining experience with our family was ruined. A very bad experience. And to make matters worst we has a 13 month old baby with us. We will cross this off our list. Need to stick to burgers and leave the prime rib to someone who knows how to cook it.
(3)Ronda B.
Wait staff is not attentive. Waitress disappeared and when I asked another one to ask if she could to the table which she abandoned she sent her back and asked what was it concerning. It's Monday and spring break is over so it was not busy. Now to the food burger was not seasoned. Meaning the meat was bland. Had garlic herb fries they were ok. Had a doughnut stack they were a little over cooked so they were hard. Onion rings were great. They have this "great" (air quotes) reward card if the waitress swipes the card to give you the meal credits. Don't bother to voice your concerns to the manager they can't or won't help.
(2)Dale E.
Great american food and then some!! The bottomless freckled lemonade is great but the bottomless root beer float doesn't get any better! Frothy cold root beer and creamy delicious vanilla ice cream!! Count me in for sec or um thirds!! The burgers are great. I had mine with fried egg and pepper jack cheese
(4)Caroline R.
Not impressed...mediocre food and bad service. Not sure what all the race is about. Didn't have a milkshake which are supposed to be good...doubt I'll go back though.
(1)Monsta J.
Everytime I have been to this restaurant, something about it SUCKS!! Its either the food, the service, the drinks, the server, etc.... Red Robin just can't win with me.
(1)Brandon D.
First this place is loud, very loud. But the food is good. I got a simple bacon cheese burger. It was okay, not the best, but not the worst burger I've had. The fries left more to be desired, just plan bland. The also arrived stuffed into some metal thing to make them "stand up." The service was decent. However, for the price I could of went to a different place for a much better burger, better service, and that was not as loud. In the end, Red Robin is alight, but if you want a really good burger go somewhere else.
(3)Derek L.
A little pricey, but man does Red Robin have great burgers! The waiter we had was awesome. I had the Smoke & Pepper burger this visit. Bottomless fries - check! If you are in the mood for a great burger, it's really hard to beat Red Robin.
(4)Natalie C.
Our family's first time ever to eat at Red Robins was this week! They didn't have one located the last place that we lived, so we were excited to give it a try. We were not disappoint either! Each of our burgers were delicious and juicy with a variety of toppings to choose from Andy even some amazing gourmet options with Angus Steak Burgers! Lighter Choices also available with either Boca or Turkey Burgers. The menu was huge and was a bit overwhelming for our first time in. But we still enjoyed the friendly staff and the fast service! Drinks are pretty expensive though. Especially any specialty drinks.
(4)Drew P.
We waited 40 minutes to be seated for my daughter's 16th birthday. We sat down and ate our meal and the food was good. The server never checked on us to see if we needed refills at which point everyone at the table needed a refill. And then at the end of the meal she came and dropped her check but never said anything about my daughter's 16th birthday. We saw another table get a birthday song sung but I guess we weren't as important as they were. They show very little care for their customers here. Or at least our waitress did not.
(2)Karen S.
Debating about giving two or three stars for this visit. Your typical up-scale burger place. A couple thing that stood out with my recent visit that was sort of disappointing: * Women's restroom - when I went in - toilet paper on the floor in several spots, the trash can was over flowing with paper towels, and no paper towels available after washing my hands. * My dad had asked for the fish and chips dinner (substituting a salad for the fries). When his dish came out, it was the fish sandwich. Waiter did offer to replace the meal, but my dad stuck with the sandwich. * After our meals arrived, my sister asked for a side of ranch dressing, my mom asked for barbecue sauce for her chicken fingers, and I had asked for ketchup for my fries. It took our waiter longer than what I had anticipated to bring the items out. While we were waiting for him. my mom had located ketchup from another table since I believe my dad was looking for salt as well. Good thing she did because when waiter came back, he had the bbq sauce for my mom, ranch for my sister, and additional ranch (but no ketchup - which I am sure he would have gotten if we had not gotten from another table). * One thing that stands out with Red Robin is the endless fries that they offer. It was not until the end of our meal that our waiter had asked if we wanted more fries (and it took him a while to refill our drinks.
(3)Stephanie D.
I had a bad experience here not too long ago. Why the five stars? Just skip to the last paragraph to find out. This a portion of the 'essay' I wrote to corporate after I left: I came into the restaurant STARVING. When I was seated, it took longer than expected to be greeted. It was 5 minutes at most, but long enough for us to choose entree so we could order straight away. Our server came to greet us and asked us for our drinks. The drinks arrived in a timely manner. As she placed our drinks down, she asked if we were ready to order our entree. I ordered a burger meal, a root beer float, mac and cheese, and a kid's corn dog meal. I also requested a basket of fries while we wait because of my hunger pains. Rather than checking on us afterwards, she was tending to other duties in the kitchen like refilling ice. The basket of fries and the root beer float never came while we waited. In fact, our server never visited us until she was ready to give us the entrees. This meant I never had a refill on my drink during the wait. I had hope she would remember my float, so I waited until she checked on us the second time after she gave us the meal. After I had mentioned the root beer float, she went to the bar to get it. It came without the shaker and the ice cream in the cup was melted. The drink felt like it never had ice cream in it- it wasn't very cold at all (which is expected after waiting for nearly 30 minutes). She apologized for forgetting the drink, but didn't offer to replace it. I was already angry about not having the fries to calm my hunger pains. I was even angrier because I was expected to pay for the sh-t of a root beer float. The only right thing about the food were the fries. They were HOT. Everything else was cold and had hardened. The bread on my sandwich was hard and dry as if it sat out for a while. Hard enough for me to turn it into crumbs by just rubbing it. The meat was barely warm. The cheese on the mac and cheese was hard, dry, and nasty. I had the mac and cheese here before, and this was NOTHING like it. That had obviously been sitting out for a while. After she dropped the meal off, she left the check and told us not to hurry without asking if we wanted dessert. ... (the 2 paragraphs on what they did to fix the problem)... My experience that day was TERRIBLE at first. I left very happy and even willing to come back to ask for Brittany. I will definitely recommend this place after the complete turn around in service because customers who do happen to have a bad experience can come knowing their problems will be corrected. Even though this comment is filled with more negative things than positive, I want to thank Jason and Brittany for allowing me to leave full and happy!
(5)Chris L.
Best burgers I know of and all you can eat french fries. They also serve excellent onion rings. The staff is friendly and the place is clean. It is a great atmosphere, Good value for the money.
(5)John H.
Good place for a burger - service has never been great but the food is solid. Feels a 'step above' some other casual dining places in some regards. I didn't have it - but the onion ring tower looks delicious.
(4)Angela J.
This is my kids favorite hamburger place. Food is always good. The waiters are always pleasant. It is a great family restaurant .
(4)Thomas V.
This is just your average chain burger place. It amazes me a chain restaurant gets a "near perfect" on yelp. But then again this is Columbia SC. If you want Red Robin... Then this is the place. If you want a killer burger with a bunch of toppings I recommend Cow Fish in Charlotte. But honestly the burger at Oak Table is about the same price and is another level or 2 above Red Robin.
(3)Jon P.
Waited 10 minutes in bar area, no one came to serve or even let us know they would be with us shortly. So we left. There were empty tables so it wasn't like the place was overflowing. Can't rate the food, cause we did not get any. Why is it so hard to get any type decent service in northeast columbia?
(1)Paul F.
Luv this place. Service is good, food is great. The Royal Robin and the fish and chips are our favs!
(5)Ellisa V.
We have eaten here numerous times and have never been disappointed. Red Robin is an awesome burger place, but they serve other sandwiches, salads, and such as well. The burgers are slightly more expensive than what you'd find at other restaurants, but their size and bottomless steak fries to go with them more than make up for that. Drinks are great too, whether you're getting alcohol, flavored tea, or freckled (strawberry) lemonade. if you like onion rings, this is the place to go! You can get a half order or a full tower for an appetizer, or for an added charge, substitute onion rings for steak fries with your meal. Once again, Red Robin has never let us down!
(5)Karen R.
I had the chicken strips and fries. It was really good, but way too pricey for something I can get at Wendy's for half that price and still taste good. I would recommend it but expect to pay like 15 dollars for a burger and fries.
(3)Bruno S.
Location: This Red Robin is located in Columbia's newest The Village at Sandhill. Its a very nice outdoors mall but the restaurant is in its own building away from the busy areas. If you have never been to a Red Robin just know that this place is very family friendly. Its a great place to bring your kids to eat and have birthday parties for them etc... Atmosphere: Very fun atmosphere. The kids can be loud because its a happening place and everyone's engaged in a conversation so you feel comfortable there. Very nice. Food: The burgers here are enormous. I love the royal robin. The fries are unlimited here so munch away. The appetizers are pretty good their famous one is the big onion rings. Other than their burgers they have a variety of shakes which are all delicious. Service: The service here was really great. There are a lot of young folks working here but they were all polite and our waitress was very efficient and friendly.
(5)Ron V.
Excellent burgers and fries. Try the fries dipped in the ranch dressing. We usually split a gourmet cheese burger and fries - works outngreat and keeps the bill down. Biggest problem is determining what burger you want. After trying several of the exotic, or different types, we're finally sticking with the basic gourmet cheeseburger.
(4)Shanna M.
Great atmosphere. Excellent service. Our waitress went out of her way to make sure we didn't need anything. Food was great. Bottomless fries never disappoint.
(5)Travelingguru K.
Red robin I appreciate your fast and friendly customer service along with good hot food on a Saturday evening!!
(5)Lauren W.
This place is great! Even if you don't eat any of their great food, it's still a great place to hang out and the servers are always nice. The building is also kept very clean, even the patio. There are balloons available for the kids or for parties, and a nice bar for the adults. Sometimes the balloons pop because of the weak material, but the hostesses are usually good at not popping them. There is also a "surfboard" behind the bar, where the kids can sit and talk while the adults have a drink. Every Tuesday and Thursday the Red Robin mascot appears to entertain the kids as well. The food is amazing, and is always hot and fresh. They have awesome appetizers, such as the towering onion rings. My favorite is the Salmon Burger. They also have soups, salads, pastas and wraps. There is also a Garden Burger, for the Vegans, and the Lettuce Wrap Your Burger, for those on a low-carb diet. The drinks are great and they have a large selection. The Freckled Lemonade is my favorite (Minute-Maid lemonade with strawberry flavoring and strawberries on top). They can add strawberry, almond, vanilla, peach, and raspberry to any drink you order. They also have tasty milkshakes and smoothies. Their desserts will blow you away! But enough of my review, go try Red Robin for yourself, you won't be disappointed!
(5)Rebekah P.
I love this restaurant. The selection of burgers is outstanding for variety and creativity. The menu itself is very full. There is something for everyone. Several comments complain of the noise. Please. This is a family friendly lively diner atmosphere that serves alcohol. You do not have to even go in the door before you you can devine what the atmosphere will be. If you can't tolerate this kind of experience, just drive right by. My husband and I visit every time we are in the area, which isn't often, since we live in Irmo. We would not choose this place for a relaxing dinner, but for lunch it is great. Would love to have one in our area.
(5)Dave R.
First of all, As Magnum P.I. would say: I know what you're thinking, and you're right. What business is it of mine, a vegetarian to review a burger joint? Well Mr/Mrs Smartypants, it just so happens, and is actually the main reason for all stars, that you can substitutes a Veggie Burger or a Boca Burger for any of the other "real" burgers on the menu. And yes, there is a difference between veggie and Boca burgers. Anyways, the food here is great. Although for me, even though I'm a 6'3" 220lb linebacker, I still recommend the smaller portion meals, if for no other reason than to save room for the amazing milkshakes. And speaking of milkshakes, it's basically TWO milkshakes as they give you the leftovers in the tin that fill the glass right back to the top. Now, I must mention the bottomless fries that come with each order. Alhough the idea of bottomless fries is great, and the fries sure delicious, even with the smaller portion burger I've never been able to really take advantage of this perk...probably due to that delicious milkshake I mentioned earlier! So to wrap it up, get the milkshake even if it means you have to get most of the rest of your food to go!! Oh ya, and FYI, the only reason I didn't give it 5 stars is b/c I always feel a little sick after I eat there, not because of the food, but because a combination of me eating to much. I firmly believe in the whole "everything in moderation" deal but for some reason I can't practice what I preach at Red Robin. Is it fair that my glutinous ways cost RR a star? Probably not, but since I'm writing this review, to that cricism, I simply say pppppfffffffttttthhhhhbbbbbttt!!
(4)Jordan S.
I've been here several times and have never been disappointed. The service is fantastic and the food even better! Red Robin serves truly Gourmet burgers. A highly recommended item is the Bonzai Burger, it has teriyaki sauce, pineapple, lettuce, tomato, etc. It makes me eat WAY more than I should. Unlimited steak fries are served with every meal. Get them served first and make an appetizer out of it. Overall, it's a really good deal, burger meals cost between $8-$10. Other selections include chicken fingers and sandwiches, and salads (yawn) Go for the beef. Also, free ice cream on your birthday.
(5)Greg W.
I've waited a long time for this Red Robin to arrive! I made sure to eat at RR at least twice each time I'd travel out to SLC because of the freckled lemonaide... The girls now love the freckled lemonaide, too. I have noticed there tends to be an ambient noise level here that is usually higher than it needs to be, and last time we had to ask to have the music turned down because we couldn't even hear each other across the table. The burgers get messy but that doesn't matter because you're entranced by the culmination of flavors dancing about your tastebuds. And I've never had to ask for a refill on the fries because the sandwiches/wraps are monstrous! Our bill tends to be higher ($40 for 2 adults 1 child) but I don't mind paying that once in a while for good food.
(4)