Here's the problem with Red Robin....there are other places that do gourmet burgers at about the same price, but do it alot better. I recommend hitting up Burgatory if you are in the market for a great gourmet burger with character and flavor. You could do alot worse than Red Robin however, though the one at the Mills I have had hit and miss on service quality. The food is better than say Eat-N-Park, or many diner burgers. I do recommend to people with children, as the speckled lemonade, and atomsphere is very family friendly.
(3)
Joley B.
This is a decent spot to grab a bite when you're traveling in the area. The manager I think was full of life and filled us in on the Giant Rubber Duck that was in Pittsburgh while we were there! The wait staff seemed friendly and quick - though I was surprised by their attire. I would expect a little more put-together appearance for such an establishment. I had a salad, and my husband had a burger. They were ok. Nothing stellar or out of the ordinary. It was sufficient. Though I do enjoy their fries. And their seasoning. Love that there is extra on the table.
(3)
Tammie H.
Went in with my family around 2pm. Our seating was in the corner. Restaurant was nearly empty. Paying for our check noticed that others guest were having there fries delivery in a silver tin can. So, my boyfriend asked Joe our server "what's with the fries coming in that tin can like cup" he said there were none clean. Keep in mind it was empty in the restaurant at the time. We were informed it was part of the presentation. Why weren't ours presented like that? Not too mention they weren't hot. No excuses
(2)
Kalyn B.
This was my first experience at Red Robin and I'm thrilled to say that I can't wait to return. We told our waitress that it was our first time to Red Robin and she was very kind and explained the entire menu. The food was excellent! It came out quickly, tasted fresh, and piping hot! The turkey burger was the best I've ever had!
(4)
Mike And Nita B.
Can't recommend it . Service was extremely slow and they were not busy. The staff doesn't seam to enjoy their job which is typically a reflection of the quality of the management. Nobody was smiling. Not a fun place and I sat in the bar. My burger was OK. The mini wedge salad was good.
(2)
Casey R.
As a step above fast food and below neighborhood restaurant dining, I expected far better. I have been to this location several times, but this time it was not at all good. The crab burger had good flavor but was obviously a Food Service product. I do expect even chains to actually MAKE food. Also, the burger was deep fried and not drained. The grease dripped out of it and soaked into the bun. The cook obviously did not care one bit about actual food. No respectable cook (I know it couldn't have been a chef) would serve something in this condition. And do not waste the extra buck on the garlic herb fries. They just have garlic salt on them and are dusted with Parmesan that has clearly been sitting out for days. We were the second customers in the door today, so it couldn't have merely sat out all day. The day had just begun. It's a shame. I won't be back.
(1)
Brooke A.
Unfortunately I've gotta knock a star off for our last experience, it was slightly pathetic. If this were a standalone review based on just this last visit, it would probably be a 2 star experience. However, USUALLY our service here is excellent. USUALLY, the wait staff has been friendly and helpful, and USUALLY the food comes out fast. Not this last time. You'd think at 3pm on a Sunday when the place is pretty much empty that you'd have a pleasant, easy late lunch/early dinner. Not so. The food took forever, and the waitress was having a very hard time making root beer floats. Cuz they're so difficult. She brought out the first round in this giant tall glass designed for god knows what. The straw gets lost in there and you'd have to stick your entire fist in the glass to get a spoon to the bottom. The waitress apologized and said that all the mugs were missing. Mysterious. We asked for the next round in a regular glass, which -duh- they should have put them in in the first place. When it came around, it tasted funny... took me a minute to pin down what was wrong, but I finally got it. If you've ever wondered how a diet Coke float would taste, the answer is not good. When we told her about the mistake, the first thing she did was blame it on the bartender, "they're the one that makes the drinks". First of all, that was a lie. I happened to be sitting facing the bar, and I watched her make them herself. Secondly, how hard is it to just apologize and fix it, what do we care who did it? We didn't personally accuse her of anything, we just told her what was in the drinks. Also, the corner booth we were in was FREEZING. I had a coat on the whole time, and there was a definite draft hitting my legs. Either there was a hole in the wall or they had the A/C on. At least the food was still good. The waitress was really inept though. I almost forgot, she also mixed up our rewards card with our friends', and had to go run them a bunch of times to make sure we were getting the right one back. It's not the worst service I've ever had by far, but it was enough to be pretty annoying and to change my previously really good opinion of the service here.
(4)
Jacob S.
Lousy experience tonight. Servers seem untrained and unprepared. My French onion soup was a mix of charred and raw onions. And it took forever to get our burgers. I had the Fiery Ghost Double. It was underwhelming at best. The weirdest thing was the server refilling our drinks with a paper to go cup. Hopefully they were just having an off night.
(2)
Cora L.
I remember when this place first opened in the Mills I was so excited. They had big portions cheap prices and cool atmosphere for my kids and me. I soon discovered once their reputation caught on they minimized quantity maximized their profits all while sacrificing quality and experience. Don't get me wrong your kids will be tugging your shirt in excitement once you first walk in the door my smiles will soon be frowns when their little bellies start grumbling and service is slow. This place is usually packed and under-serviced. We gave the new APP menu a go which was a terrible mistake. She brought out a small souffle cup and a handful of chips when we ordered the 8$ spinach and artichokes dip, I literally thought it was a joke, ended up just giving it to the kids due to their food was still not out. Our meals came out so late. My 4 year old wouldn't eat his burger it was burnt not sure how that happens on a conveyer belt but it did. Nothing was really good. Never got refills on anything server just never came back. Another server was running around we ended up grabbing her due to kids waiting so long they fell asleep in the booth (never a good thing). The experience was disappointing just thinking about what red robin used to be. Check came out at whooping 90 bucks for unhappy kids and horrible service. :( ANOTHER FAIL
(1)
Mara K.
I learned that Red Robin began as a kick ass burger joint in Northern California. Like a book made into a movie the original story is always the best. Red Robin is your typical chain restaurant with all the bells and whistles that go with being a chain. Glossy menus with a bunch of appetizers and desserts to choose from. And of course, every combination of ingredients for burgers. I ate here because I had a casual business meeting. We all got a different style burger, and one member of our group opted for a healthier vegetable burger. Each choice comes with unlimited fries. (I can physically hear the calorie count rising). I got a Western style bacon burger and asked for it to be cooked at medium temperature. It came out slightly crisp, more of a medium well. I didn't hate it, but certainly didn't want to run back for another. My biggest problem was the service. We were there for lunch and it was only slightly crowded. While seated immediately and given our drinks right away, after lunch was served we didn't see our server for some time. I had to flag her down for the bill and then it got switched with another diner's bill and I was charged the wrong amount - a lesser amount I may note - and it took a long time for them to correct. I think they need to get their act together here.
(2)
Jenny C.
First of all they have "skinny" drinks! I'm drinking a Stoli Raspberry Lemonade. Only 80 cal! This is the first time I've been to this location. Everyone was very friendly. From the guy who took our name at the door, to the hostess, to the waitress. I also LOVE their burgers. My favorite is the BBQ bacon burger. Then there's the fries. They are refillable with no limit! Can you say, "Red Robin ... YUM!" Ok, my fruit salad arrived as I was typing this review. NOT YUM! It was slimy and half rotten. Other than that, it was a good experience.
(4)
Michaela R.
I love Red Robin they have great burgers! You must try the campfire mayo! I love to dip the fries in it! It's great on the burgers too ! There's usually not a wait for a table at this red robin! Love there onion rings ,too!
(5)
Jennifer G.
I don't often crave burgers or red meat, but when I do, I'm glad Red Robin is around. They have an excellent variety of burger options with unique toppings such as pineapple! And you can't go wrong with bottomless steak fries. Make sure you try the speckled lemonade. It too, has endless refills and the cut up strawberries inside the lemonade are a perfect sweet treat to compliment your burger. If you are watching your calorie intake, you can get it made with diet lemonade. A seasonal special was the Sam Adams milkshake. It was so bizarre, yet tempting, that I had to try, I'm not even quite sure how to describe the flavor, but it was a nice treat and totally worth trying if you like both beer and milkshakes.
(4)
Darla D.
To start off, the whole restaurant was freezing cold. The chips that we ordered were very greasy. It wasn't the best place to eat at. I just don't like eating food when I'm cold.
(3)
Steve M.
Sorry to report the $10.00 burger was a big disappointment and that is because it was soooo small and burned. When I say small this was like a single patty at mcD's. It is as if RR decided quality is not relevant nor quantity. The server was great took excellent care if us very attentive. Oops the people behind us got up and walked out...no service!
(1)
Snarf Y.
Their food makes me poop. :-(
(3)
John H.
We were at the Mall and my son wanted to go here for lunch. I was hesitant because when I looked up the Yelp reviews on my mobile App. It only 2 1/2 stars. Also I have been to the one in Cranberry for dinner a couple times, and was never really satisfied. This time I got the Whiskey River BBQ Burger with sweet potato fries. My son got a Bacon Cheeseburger and my wife got a Southwest Grilled Chicken Salad. Everything was cooked perfectly and everybody was very satisfied with everything we got. At first I thought $10.00 was a bit much for a burger but when you look at all the toppings that the burger came with, and then add bottomless fries and free drink refills it's really not that bad. A lot of restaurants charge extra for every extra topping, refills and more fries. My wife loves the Red Robin special spice that they have on the tables. She had to buy some to take home. All of the staff at this location was very good at every thing they did, all the way from the kitchen to the server and even the manager that stopped by to see if everything was ok.
(4)
Michael P.
I've always enjoy Red Robin and the one at the Pittsburgh Mills Mall is just as good as the others. The waitstaff was friendly and quick without being intrusive or overbearing. I usually get the garden burger as a substitute and it was very well cooked considering it can come it very soggy. I always try a new burger at Red Robin when I go and there have certainly been some hits and misses. I recommend the bacon and blue cheese burger. Delicious.
(4)
Emily H.
This place is usually nice to come for dinner, never really ate lunch here. I have been to a few different ones along the east coast, i recommend the burgers. The staff at this particular location seem very nice and know what they are doing. Drinks are very tasty!!!
(4)
D T.
My son loves the burgers at this place. They even offer a low carb lettuce wrapped burger. However, when we were there service was slow, table and restrooms were dirty and a waitress sat down at a table near us to eat and left a mess that was never cleaned up.
(2)
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Address :1020 Pittsburgh Mills Circle
Tarentum, PA, 15084
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Drive-Thru : No Caters : No
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Jason D.
Here's the problem with Red Robin....there are other places that do gourmet burgers at about the same price, but do it alot better. I recommend hitting up Burgatory if you are in the market for a great gourmet burger with character and flavor. You could do alot worse than Red Robin however, though the one at the Mills I have had hit and miss on service quality. The food is better than say Eat-N-Park, or many diner burgers. I do recommend to people with children, as the speckled lemonade, and atomsphere is very family friendly.
(3)Joley B.
This is a decent spot to grab a bite when you're traveling in the area. The manager I think was full of life and filled us in on the Giant Rubber Duck that was in Pittsburgh while we were there! The wait staff seemed friendly and quick - though I was surprised by their attire. I would expect a little more put-together appearance for such an establishment. I had a salad, and my husband had a burger. They were ok. Nothing stellar or out of the ordinary. It was sufficient. Though I do enjoy their fries. And their seasoning. Love that there is extra on the table.
(3)Tammie H.
Went in with my family around 2pm. Our seating was in the corner. Restaurant was nearly empty. Paying for our check noticed that others guest were having there fries delivery in a silver tin can. So, my boyfriend asked Joe our server "what's with the fries coming in that tin can like cup" he said there were none clean. Keep in mind it was empty in the restaurant at the time. We were informed it was part of the presentation. Why weren't ours presented like that? Not too mention they weren't hot. No excuses
(2)Kalyn B.
This was my first experience at Red Robin and I'm thrilled to say that I can't wait to return. We told our waitress that it was our first time to Red Robin and she was very kind and explained the entire menu. The food was excellent! It came out quickly, tasted fresh, and piping hot! The turkey burger was the best I've ever had!
(4)Mike And Nita B.
Can't recommend it . Service was extremely slow and they were not busy. The staff doesn't seam to enjoy their job which is typically a reflection of the quality of the management. Nobody was smiling. Not a fun place and I sat in the bar. My burger was OK. The mini wedge salad was good.
(2)Casey R.
As a step above fast food and below neighborhood restaurant dining, I expected far better. I have been to this location several times, but this time it was not at all good. The crab burger had good flavor but was obviously a Food Service product. I do expect even chains to actually MAKE food. Also, the burger was deep fried and not drained. The grease dripped out of it and soaked into the bun. The cook obviously did not care one bit about actual food. No respectable cook (I know it couldn't have been a chef) would serve something in this condition. And do not waste the extra buck on the garlic herb fries. They just have garlic salt on them and are dusted with Parmesan that has clearly been sitting out for days. We were the second customers in the door today, so it couldn't have merely sat out all day. The day had just begun. It's a shame. I won't be back.
(1)Brooke A.
Unfortunately I've gotta knock a star off for our last experience, it was slightly pathetic. If this were a standalone review based on just this last visit, it would probably be a 2 star experience. However, USUALLY our service here is excellent. USUALLY, the wait staff has been friendly and helpful, and USUALLY the food comes out fast. Not this last time. You'd think at 3pm on a Sunday when the place is pretty much empty that you'd have a pleasant, easy late lunch/early dinner. Not so. The food took forever, and the waitress was having a very hard time making root beer floats. Cuz they're so difficult. She brought out the first round in this giant tall glass designed for god knows what. The straw gets lost in there and you'd have to stick your entire fist in the glass to get a spoon to the bottom. The waitress apologized and said that all the mugs were missing. Mysterious. We asked for the next round in a regular glass, which -duh- they should have put them in in the first place. When it came around, it tasted funny... took me a minute to pin down what was wrong, but I finally got it. If you've ever wondered how a diet Coke float would taste, the answer is not good. When we told her about the mistake, the first thing she did was blame it on the bartender, "they're the one that makes the drinks". First of all, that was a lie. I happened to be sitting facing the bar, and I watched her make them herself. Secondly, how hard is it to just apologize and fix it, what do we care who did it? We didn't personally accuse her of anything, we just told her what was in the drinks. Also, the corner booth we were in was FREEZING. I had a coat on the whole time, and there was a definite draft hitting my legs. Either there was a hole in the wall or they had the A/C on. At least the food was still good. The waitress was really inept though. I almost forgot, she also mixed up our rewards card with our friends', and had to go run them a bunch of times to make sure we were getting the right one back. It's not the worst service I've ever had by far, but it was enough to be pretty annoying and to change my previously really good opinion of the service here.
(4)Jacob S.
Lousy experience tonight. Servers seem untrained and unprepared. My French onion soup was a mix of charred and raw onions. And it took forever to get our burgers. I had the Fiery Ghost Double. It was underwhelming at best. The weirdest thing was the server refilling our drinks with a paper to go cup. Hopefully they were just having an off night.
(2)Cora L.
I remember when this place first opened in the Mills I was so excited. They had big portions cheap prices and cool atmosphere for my kids and me. I soon discovered once their reputation caught on they minimized quantity maximized their profits all while sacrificing quality and experience. Don't get me wrong your kids will be tugging your shirt in excitement once you first walk in the door my smiles will soon be frowns when their little bellies start grumbling and service is slow. This place is usually packed and under-serviced. We gave the new APP menu a go which was a terrible mistake. She brought out a small souffle cup and a handful of chips when we ordered the 8$ spinach and artichokes dip, I literally thought it was a joke, ended up just giving it to the kids due to their food was still not out. Our meals came out so late. My 4 year old wouldn't eat his burger it was burnt not sure how that happens on a conveyer belt but it did. Nothing was really good. Never got refills on anything server just never came back. Another server was running around we ended up grabbing her due to kids waiting so long they fell asleep in the booth (never a good thing). The experience was disappointing just thinking about what red robin used to be. Check came out at whooping 90 bucks for unhappy kids and horrible service. :( ANOTHER FAIL
(1)Mara K.
I learned that Red Robin began as a kick ass burger joint in Northern California. Like a book made into a movie the original story is always the best. Red Robin is your typical chain restaurant with all the bells and whistles that go with being a chain. Glossy menus with a bunch of appetizers and desserts to choose from. And of course, every combination of ingredients for burgers. I ate here because I had a casual business meeting. We all got a different style burger, and one member of our group opted for a healthier vegetable burger. Each choice comes with unlimited fries. (I can physically hear the calorie count rising). I got a Western style bacon burger and asked for it to be cooked at medium temperature. It came out slightly crisp, more of a medium well. I didn't hate it, but certainly didn't want to run back for another. My biggest problem was the service. We were there for lunch and it was only slightly crowded. While seated immediately and given our drinks right away, after lunch was served we didn't see our server for some time. I had to flag her down for the bill and then it got switched with another diner's bill and I was charged the wrong amount - a lesser amount I may note - and it took a long time for them to correct. I think they need to get their act together here.
(2)Jenny C.
First of all they have "skinny" drinks! I'm drinking a Stoli Raspberry Lemonade. Only 80 cal! This is the first time I've been to this location. Everyone was very friendly. From the guy who took our name at the door, to the hostess, to the waitress. I also LOVE their burgers. My favorite is the BBQ bacon burger. Then there's the fries. They are refillable with no limit! Can you say, "Red Robin ... YUM!" Ok, my fruit salad arrived as I was typing this review. NOT YUM! It was slimy and half rotten. Other than that, it was a good experience.
(4)Michaela R.
I love Red Robin they have great burgers! You must try the campfire mayo! I love to dip the fries in it! It's great on the burgers too ! There's usually not a wait for a table at this red robin! Love there onion rings ,too!
(5)Jennifer G.
I don't often crave burgers or red meat, but when I do, I'm glad Red Robin is around. They have an excellent variety of burger options with unique toppings such as pineapple! And you can't go wrong with bottomless steak fries. Make sure you try the speckled lemonade. It too, has endless refills and the cut up strawberries inside the lemonade are a perfect sweet treat to compliment your burger. If you are watching your calorie intake, you can get it made with diet lemonade. A seasonal special was the Sam Adams milkshake. It was so bizarre, yet tempting, that I had to try, I'm not even quite sure how to describe the flavor, but it was a nice treat and totally worth trying if you like both beer and milkshakes.
(4)Darla D.
To start off, the whole restaurant was freezing cold. The chips that we ordered were very greasy. It wasn't the best place to eat at. I just don't like eating food when I'm cold.
(3)Steve M.
Sorry to report the $10.00 burger was a big disappointment and that is because it was soooo small and burned. When I say small this was like a single patty at mcD's. It is as if RR decided quality is not relevant nor quantity. The server was great took excellent care if us very attentive. Oops the people behind us got up and walked out...no service!
(1)Snarf Y.
Their food makes me poop. :-(
(3)John H.
We were at the Mall and my son wanted to go here for lunch. I was hesitant because when I looked up the Yelp reviews on my mobile App. It only 2 1/2 stars. Also I have been to the one in Cranberry for dinner a couple times, and was never really satisfied. This time I got the Whiskey River BBQ Burger with sweet potato fries. My son got a Bacon Cheeseburger and my wife got a Southwest Grilled Chicken Salad. Everything was cooked perfectly and everybody was very satisfied with everything we got. At first I thought $10.00 was a bit much for a burger but when you look at all the toppings that the burger came with, and then add bottomless fries and free drink refills it's really not that bad. A lot of restaurants charge extra for every extra topping, refills and more fries. My wife loves the Red Robin special spice that they have on the tables. She had to buy some to take home. All of the staff at this location was very good at every thing they did, all the way from the kitchen to the server and even the manager that stopped by to see if everything was ok.
(4)Michael P.
I've always enjoy Red Robin and the one at the Pittsburgh Mills Mall is just as good as the others. The waitstaff was friendly and quick without being intrusive or overbearing. I usually get the garden burger as a substitute and it was very well cooked considering it can come it very soggy. I always try a new burger at Red Robin when I go and there have certainly been some hits and misses. I recommend the bacon and blue cheese burger. Delicious.
(4)Emily H.
This place is usually nice to come for dinner, never really ate lunch here. I have been to a few different ones along the east coast, i recommend the burgers. The staff at this particular location seem very nice and know what they are doing. Drinks are very tasty!!!
(4)D T.
My son loves the burgers at this place. They even offer a low carb lettuce wrapped burger. However, when we were there service was slow, table and restrooms were dirty and a waitress sat down at a table near us to eat and left a mess that was never cleaned up.
(2)