Wings were cold. Sent them back. Came out cold again. Service was fast. Food is overpriced and disgusting.
(1)
Jennifer M.
What?! I ordered a pulled pork burger. When our food was delivered, I saw that there was no pulled pork; it was just a burger. Alas, the server had disappeared. After waiting between 10 and 15 minutes, she appeared and delivered more water to our table. I told her that this was not what I ordered. Her response was that they had run out of pulled pork and so she brought me a sirloin burger instead and had forgotten to tell me. Huh? Last time I checked, the server is supposed to let the CUSTOMER make an alternate choice when the restaurant is out of something. The manager came over and was very apologetic and offered to get me something else and have it expedited (no thank you!) and also gave me some "bounce back" coupons. I will NOT be bouncing back...ever!
(1)
Retail S.
Bad, bad, bad. Had 2 free meals as a mall employee that were not correct and bland -- FYI, ordered the "blazin" sauce, their "hottest". Went tonight -- at 7pm, and ordered a takeout that I sent back 3 times due to being the wrong order. Only accepted the 3rd order because we were only allowed 2 pints at the bar and it was 9:15pm -- 2and a half hrs later!! Really?? Still got charged for the extra sauce and blue cheese we never received. This location is staffed by idiots. Back to Appleby's it is.
(1)
A S.
The wings were "meh." The service was average. The atmosphere was obnoxious. Conversing is impossible due to the constant overstimulation of your senses. This is the kind of place I would picture the O'doyle family from "Billy Madison" eating.
(2)
Jim F.
Food is overpriced for glorified fast food . They always mess up the order and servers are not very attentive . There is no manager overseeing the dining floor and it's like a bunch of high school kids having fun
(3)
Holly S.
Excellent food and service! Great place to come with friends or family. Kinda noisey but overall a great place!
(5)
Jennifer P.
The best part of Buffalo Wild Wings is the atmosphere and the wait staff (especially Brittaney R.). I've been there twice the first time the food was okay the second time not so great. I had the wings once and they were good. I guess its hit and miss but a great place for sports and bar fun.
(3)
Rebecca D.
I don't know what all of the complaints are about. B-dubbs is still my all time favorite wing joint. Mango Habanero and spicy garlic rock my face off. Add in bear and tvs with sports and I'm a super duper happy girl. Fast friendly service, clean (new location tho) and same great food.
(5)
Bryan C.
The food was excellent along with the service but the atmosphere and lighting was a bit overwhelming. It was also very pricey for what I got (wings). All the food comes in paper boats as well and I personally can't stand eating out of paper (not to mention the fact that it's not very environmentally friendly). Lots of TV's was definitely a plus.
(4)
Joseph G.
Ok this was the first time every eating in a Buffalo wild wings and I have to say it was Not good at all I had the jerked chicken sandwich the seasoning of the chicken not too bad but the fact that they put a full size chicken breast on a slider bun just sucked I also had the wings because that is what they are known for I myself do not like there wings I'll stick to Andy Gavin's or Mickey Gannon's from now on and I must also add there Service not the best when you have to ask your server 3 times for another beer before she finally brings one 15 minutes later is not wright
(2)
Matt C.
Great choice for sports and wings. They comped my Mac and cheese after they lagged on it. Great service.
(5)
Danya O.
The only good thing is the wings, I order the chicken buffalitos (soft tacos) flavorless and overcooked. Overpriced
(1)
John S.
I stopped back there last night and the waiter forgot our appetizers again. He was fast to tell the manager and she came rite over to appolagise and gave us our appetizers for free. It worked out ok. If it happens again I will refuse my food and walk out The cleanliness and the very kind staff were great and we always feel comfortable there. We had the dessert heat-dry rub and the Asian zing and the bbq wings and the surprise of the night was the special order maple syrup wings. They tasted like small pancakes with butter and syrup. Very unique, I would highly recommend these all these wings to anyone. Great job guys!!!!!!!XXXXXXXAAAA+++++++
(4)
Corey P.
Great food as always while enjoying Buffalo Wild Wings. Only bad is that a few of the Tv's are on a delay with the sound. Other than that easy fix they deserve the 5stars for service and quality of food! so far never disappointed.
(5)
Dan C.
Stopped by for a beer and a burger while shopping, Ceasar Salad was wilted, untossed, and included all of the lowest pieces of romaine hearts. ..yuk. when the server asked what kind of dressing we wanted on our Ceasar Salad the Spidey-Sense began....
(3)
Marisa S.
I am posting an update to my previous review. Dining in isn't that enjoyable. The quality of the food has gone down since opening and our wings are never "hot" when we get them (they're warm at best). The sauce on the wings is not abundant either. Very disappointing for the price you pay.
(2)
Tyreesce N.
Grooooooosssss! Food sucked n yo it took yall asssses two hrs fur our food n you had da audacity ta charge me ten dollas for breaded wings I dint even order?!!?!?!!?,. What wrong wit u ! I'm glad I dint leave no tip. Plus I saw them dirty waiters pickin their noses n when I wNt to the potty the retardo waiter workin on a table nearby wuz all like "yea hate ma job ma boss sux" that ain the problem he took a crap and didn't wash dem hanz. Nasty! U call tht respectable! I don't. Then my daughter ordered a koolaid n she only five n u said 'sure' u come back with water. Wtf I said ' where's the kool aid' " oh we don't surve dat boo" n I'm like ' rlly u could a said dat Befo' then my kid cried then my other kids were rough housing and the waiter with grimy handz tells me to keep my lil mistakes under control. My baby momma gets upset. N m like rlly. So imma bout to fight this bi tch n I threw my soda and I walked me ass rite out wit my kids n baby mama n my chicken. Only reason this wasn't a one star was cuz waitress at the table across from us had a nice rack n back side, no I'm saying.? Don't eat here unless you get her. She seemed nice.
(2)
Corey M.
We decided to give this place a try despite all of the reviews. Well, we should have listened. We are actually still sitting here eating and they completely forgot one of our entrees... The child's one!! We were told that it probably got moved to come out quicker yet "finding" it took over 10 minutes and it came out scalding (yeah probably didn't get cooked) the woman that brought it to our table had a manager name tag and not a single apology or anything from our waitress who never went into the kitchen to check on the order, the runner who brought out the messed up order, and the manager who brought out our son's food. Terrible terrible service.
(2)
Mandy W.
Went to BWW for the first time with my nephew. The atmosphere was nice but defiantly all sports related. The menu looked good but they were out of a lot stuff- no fish, no veggie burgers so options were limited. I opted for the buffalo chicken sandwich which was a nice portion but very dry. I don't know that I will return.
(1)
Manasa A.
Worst customer service! I haven't seen such rude service! The server totally forgot about the food and kept throwing attitude each and every time! Never going back!
(1)
Jen T.
I have been to other Buffalo Wild Wings and have had a good experience with service and food..not this one. Prices seem to be higher, no beer specials, not a very good selection of tap beer. Service was lacking, the place was not busy and maybe saw our waitress two times through out the time we were there. Placed a take out order, got home it was wrong(my fault for not checking but really it was a simple order). Employees congregating at the front of the restaurant like they were having a party(wonder why we didn't see our waitress much). good thing I knew the menu and food specials, it was a Tuesday and it's 60 cent traditional wings, I guess our waitress didn't know since she didn't mention it and she had to check when I told her. No 5.00 off on the receipt for taking a survey(Like other BWW). I will stick to the other BWW I have gone to . Managers should be on the ball, it can become a popular place in the area but next time I'm in Scranton I will go to my favorite wing place Quaker steak and Lube
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Loud Good For Dancing : No Alcohol : Full Bar Happy Hour : Yes Coat Check : No Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : No
John B.
Wings were cold. Sent them back. Came out cold again. Service was fast. Food is overpriced and disgusting.
(1)Jennifer M.
What?! I ordered a pulled pork burger. When our food was delivered, I saw that there was no pulled pork; it was just a burger. Alas, the server had disappeared. After waiting between 10 and 15 minutes, she appeared and delivered more water to our table. I told her that this was not what I ordered. Her response was that they had run out of pulled pork and so she brought me a sirloin burger instead and had forgotten to tell me. Huh? Last time I checked, the server is supposed to let the CUSTOMER make an alternate choice when the restaurant is out of something. The manager came over and was very apologetic and offered to get me something else and have it expedited (no thank you!) and also gave me some "bounce back" coupons. I will NOT be bouncing back...ever!
(1)Retail S.
Bad, bad, bad. Had 2 free meals as a mall employee that were not correct and bland -- FYI, ordered the "blazin" sauce, their "hottest". Went tonight -- at 7pm, and ordered a takeout that I sent back 3 times due to being the wrong order. Only accepted the 3rd order because we were only allowed 2 pints at the bar and it was 9:15pm -- 2and a half hrs later!! Really?? Still got charged for the extra sauce and blue cheese we never received. This location is staffed by idiots. Back to Appleby's it is.
(1)A S.
The wings were "meh." The service was average. The atmosphere was obnoxious. Conversing is impossible due to the constant overstimulation of your senses. This is the kind of place I would picture the O'doyle family from "Billy Madison" eating.
(2)Jim F.
Food is overpriced for glorified fast food . They always mess up the order and servers are not very attentive . There is no manager overseeing the dining floor and it's like a bunch of high school kids having fun
(3)Holly S.
Excellent food and service! Great place to come with friends or family. Kinda noisey but overall a great place!
(5)Jennifer P.
The best part of Buffalo Wild Wings is the atmosphere and the wait staff (especially Brittaney R.). I've been there twice the first time the food was okay the second time not so great. I had the wings once and they were good. I guess its hit and miss but a great place for sports and bar fun.
(3)Rebecca D.
I don't know what all of the complaints are about. B-dubbs is still my all time favorite wing joint. Mango Habanero and spicy garlic rock my face off. Add in bear and tvs with sports and I'm a super duper happy girl. Fast friendly service, clean (new location tho) and same great food.
(5)Bryan C.
The food was excellent along with the service but the atmosphere and lighting was a bit overwhelming. It was also very pricey for what I got (wings). All the food comes in paper boats as well and I personally can't stand eating out of paper (not to mention the fact that it's not very environmentally friendly). Lots of TV's was definitely a plus.
(4)Joseph G.
Ok this was the first time every eating in a Buffalo wild wings and I have to say it was Not good at all I had the jerked chicken sandwich the seasoning of the chicken not too bad but the fact that they put a full size chicken breast on a slider bun just sucked I also had the wings because that is what they are known for I myself do not like there wings I'll stick to Andy Gavin's or Mickey Gannon's from now on and I must also add there Service not the best when you have to ask your server 3 times for another beer before she finally brings one 15 minutes later is not wright
(2)Matt C.
Great choice for sports and wings. They comped my Mac and cheese after they lagged on it. Great service.
(5)Danya O.
The only good thing is the wings, I order the chicken buffalitos (soft tacos) flavorless and overcooked. Overpriced
(1)John S.
I stopped back there last night and the waiter forgot our appetizers again. He was fast to tell the manager and she came rite over to appolagise and gave us our appetizers for free. It worked out ok. If it happens again I will refuse my food and walk out The cleanliness and the very kind staff were great and we always feel comfortable there. We had the dessert heat-dry rub and the Asian zing and the bbq wings and the surprise of the night was the special order maple syrup wings. They tasted like small pancakes with butter and syrup. Very unique, I would highly recommend these all these wings to anyone. Great job guys!!!!!!!XXXXXXXAAAA+++++++
(4)Corey P.
Great food as always while enjoying Buffalo Wild Wings. Only bad is that a few of the Tv's are on a delay with the sound. Other than that easy fix they deserve the 5stars for service and quality of food! so far never disappointed.
(5)Dan C.
Stopped by for a beer and a burger while shopping, Ceasar Salad was wilted, untossed, and included all of the lowest pieces of romaine hearts. ..yuk. when the server asked what kind of dressing we wanted on our Ceasar Salad the Spidey-Sense began....
(3)Marisa S.
I am posting an update to my previous review. Dining in isn't that enjoyable. The quality of the food has gone down since opening and our wings are never "hot" when we get them (they're warm at best). The sauce on the wings is not abundant either. Very disappointing for the price you pay.
(2)Tyreesce N.
Grooooooosssss! Food sucked n yo it took yall asssses two hrs fur our food n you had da audacity ta charge me ten dollas for breaded wings I dint even order?!!?!?!!?,. What wrong wit u ! I'm glad I dint leave no tip. Plus I saw them dirty waiters pickin their noses n when I wNt to the potty the retardo waiter workin on a table nearby wuz all like "yea hate ma job ma boss sux" that ain the problem he took a crap and didn't wash dem hanz. Nasty! U call tht respectable! I don't. Then my daughter ordered a koolaid n she only five n u said 'sure' u come back with water. Wtf I said ' where's the kool aid' " oh we don't surve dat boo" n I'm like ' rlly u could a said dat Befo' then my kid cried then my other kids were rough housing and the waiter with grimy handz tells me to keep my lil mistakes under control. My baby momma gets upset. N m like rlly. So imma bout to fight this bi tch n I threw my soda and I walked me ass rite out wit my kids n baby mama n my chicken. Only reason this wasn't a one star was cuz waitress at the table across from us had a nice rack n back side, no I'm saying.? Don't eat here unless you get her. She seemed nice.
(2)Corey M.
We decided to give this place a try despite all of the reviews. Well, we should have listened. We are actually still sitting here eating and they completely forgot one of our entrees... The child's one!! We were told that it probably got moved to come out quicker yet "finding" it took over 10 minutes and it came out scalding (yeah probably didn't get cooked) the woman that brought it to our table had a manager name tag and not a single apology or anything from our waitress who never went into the kitchen to check on the order, the runner who brought out the messed up order, and the manager who brought out our son's food. Terrible terrible service.
(2)Mandy W.
Went to BWW for the first time with my nephew. The atmosphere was nice but defiantly all sports related. The menu looked good but they were out of a lot stuff- no fish, no veggie burgers so options were limited. I opted for the buffalo chicken sandwich which was a nice portion but very dry. I don't know that I will return.
(1)Manasa A.
Worst customer service! I haven't seen such rude service! The server totally forgot about the food and kept throwing attitude each and every time! Never going back!
(1)Jen T.
I have been to other Buffalo Wild Wings and have had a good experience with service and food..not this one. Prices seem to be higher, no beer specials, not a very good selection of tap beer. Service was lacking, the place was not busy and maybe saw our waitress two times through out the time we were there. Placed a take out order, got home it was wrong(my fault for not checking but really it was a simple order). Employees congregating at the front of the restaurant like they were having a party(wonder why we didn't see our waitress much). good thing I knew the menu and food specials, it was a Tuesday and it's 60 cent traditional wings, I guess our waitress didn't know since she didn't mention it and she had to check when I told her. No 5.00 off on the receipt for taking a survey(Like other BWW). I will stick to the other BWW I have gone to . Managers should be on the ball, it can become a popular place in the area but next time I'm in Scranton I will go to my favorite wing place Quaker steak and Lube
(1)