Favorite breakfast spot in the North Hills area. Good service, large portions, wide selection of choices. Decor and furniture is wood, comfortable booths, a homey atmosphere. Much different than the Pamela's and DeLuca's vibe you get when you go into the city. Biggest variety lies in their pancakes. Other sweet offerings are crepes and waffles. I had the Simply the Best crepe today and it was a savory crepe -- light crepe with scrambled eggs, sausage, spinach, cheese inside. Hollandaise sauce on top and served with their own take on home fries. Omelettes are one of a kind. Not sure how they're prepared differently but huge and fluffy. Unlike some omelettes at other restaurantes, you would not be able to replicate these at home. And you will definitely not go home hungry after one of these. Their corned beef hash here is on point, but not the best I've ever had. Unique in its own right with their wide selection of choices and different takes on common items. Good bang for the buck.
(4)
Wil C.
Our waitress forgot our order, there were no refills for the water, and the food was nothing special. IHOP has a better selection, tastier food, and much better prices. if they would show some concern about their customers, based on their brand name and history, I think this could be a great restaurant. However, as it lays, I would prefer to eat at Denny's over The Original Pancake House. And I hate Denny's. Really, really hate it.
(2)
Michael L.
Place is good, not great! I'm not too impressed by it, but I definitely frequent it because of the extensive menu, solid service, and prettty good quality of food. It is basically an upscale version of IHOP. I'd recommend it, but you wont fall in love.
(3)
Shauna W.
It is really hard to find gluten free pancakes and this place has them! They are delicious!! The portions are huge, so a full stack is enough for at least two people. When we visit Pittsburgh again, we will definitely be going here for breakfast. I only have two cons about this place: 1) when you Google their address, it is listed on McKinght Rd., so we had difficulties finding it, but the address here on Yelp is correct. And 2) Our waitress was very friendly, but seemed forgetful when we asked her for refills on coffee, more creamer, more butter, etc.
(4)
Jim F.
Everything here is fresh and good. Today I got the short stack of buckwheat cakes with applesauce. I asked my waitress if they would be as good as Mom's and she said absolutely we are amazing here... She was right, fluffy, flavorful and just enough. Ill be back...
(5)
Allison B.
The food and coffee were great but the wait staff was really rude. I think I'll actually not be coming back because of it. She cleared our plates without asking (and before some people were finished), came to ask if we needed more coffee (but she obviously was telling to please leave) about every minute after she cleared our table too early, and when we asked if we could split the check between the two couple she got annoyed and said we should've told her before we sat down. These aren't egregious things, sure, but they certainly aren't things that make me want to drive all the way down McKnight road.
(2)
Sasha V.
A Pathetic, Disturbing Experience Such a pity, I'd rather be providing good marks to the restaurant at risk. However, the insincerity and lack of managerial tact (including corporate response) knows no bounds. I would have loved to review my meal here in a positive light, however, it's not every day you have your worst ever restaurant experience. Unfortunately, moments after being seated, my newborn (three weeks old), wife and I walked out after being threatened and insulted by the owner. It occurred on September 26th, 2012, at about 11:45 AM. I walked into The Original Pancake House in McIntyre Square off of McKnight Road, the house 90% empty. Literally, it was my first meal outside of our house since my newborn arrived, three weeks earlier. My wife and I attempted to get out for the first time since her traumatic surgery, complications giving birth to our first, a daughter. Oddly enough, the restaurant service experience gods punished me, for some ungodly reason. While walking in, I noticed a man (quite well-dressed) casually looking at seven patrons in line, in no hurry to seat anyone. It turns out the man was Chuck, the owner (I'll get back to him later, he was completely insincere, threatening and as the experience developed, an utter joke and mockery of a restaurant owner). He assumed that we were in some larger party and we weren't. Wait time to be greeted, 15+ Minutes (remember, the establishment is 90% empty). Strike One. After a few waiting patrons had been seated, I questioned a waitress on seating availability. She asked us if we were waiting to be seated in a "Party of 16". I said, "absolutely not." She walked away and failed to return. Mind you, we're still waiting. An additional 10 minutes of waiting before we're finally seating. (remember, the establishment is still 90% empty, if not emptier at that point). Strike Two. After finally being seated, Chuck, the owner, attempted to apologize. However, this was done in a very nasty manner, with quite the attitude and tone. At that point, with a hungry new mom and cranky baby, I had experienced enough, we walked out and inexplicably Chuck was barking at us on the way out the door, with me questioning his anger and approach. I told him I'll not be back and he said, "GOOD, I DON'T WANT YOU BACK!" He was yelling at me in front of my wife and newborn. This is completely unacceptable behavior from any restaurant employee, let alone an owner / franchisee. Strike Three. Like any good follow up process and knowing I'd receive little satisfaction from contacting the same owner, Chuck, I decided to call the corporate office in Oregon. After speaking to corporate for nearly 20 minutes, whom were disinclined to acquiesce to any of my requests (apologies and compensation for bad service), I've come to realize the extent of this clown outfit. Additionally, I found corporate to be just as rude as well, in that he presumed the basis of my anger stemmed from sleepless nights. Actually, this couldn't be further from the truth. Our newborn sleeps well and sleep hasn't been an issue. Assumptions / presumptions are the mother of all, you know what's (I'll keep it clean). A puppet and puppeteer, in on the take together and at the expense of the consumer, quite the incestuous business relationship, I should say. The most ridiculous thing, and anyone reading this with even the most basic understanding of social media and reputation management, corporate management barked that social media was unimportant to them. I threatened them by telling them that I'd take this socially. I wonder if they're reading this review? I'll be sure to post it to as many restaurant review sites, as possible, not just Urbanspoon, but Yelp, CitySearch, etc. Don't forget Facebook, Twitter, etc. Accountability is important in today's society. This specific establishment needs to be able to learn the importance of just that, accountability. Surely, they lack accountability on all levels. Needless to say, I didn't care much for either of their attitudes and the entire dining experience, if you can call it a dining experience. Avoid this location and any of their locations, at all costs. We went to a competitor, down the street, for far less cost and so should you. Tu es le pire! Buon Appetito!
(1)
Lisha E.
My cousin bought me here and I love this place. I had wanted to try a new pancake so I picked the Coconut Pancakes with the Tropical Syrup. The waitress gave me maple syrup just in case I did not like the Tropical Syrup. But that Tropical Syrup was so OMG tasty on my pancakes. The host, waitress and cook was very attentive and friendly.
(5)
Blair F.
I love the 49er flapjacks. They were served fresh and hot. The waitress was attentive.
(4)
Brian C.
Bought takeout. It was very bad. Haven't been back since. Came back to eat because a friend wanted to eat here. Pancakes have a peculiar taste. I don't get why it's so busy. Extra star is for the service. I won't be back.
(2)
Becky A.
This place is good for certain items. The dutch baby is my favorite. If they are busy you have to be prepared to wait for a dutch baby. My husband has tried a few other items and they have all been decent.
(3)
Kerry H.
This was my first and last visit. I met up with a few high school friends here on 11am on a Saturday. We waited for 35 minutes for a table, then had about 20 minutes at the table before being rushed out. The waitress brought everything quickly--we had drinks, food, and the check (before we ever took a bite) within 7 minutes of sitting down. I had the blueberry pancakes, which were dry and overcooked--Bisquick is better. The water provided for my tea was lukewarm at best. The waitress hovered around to take every cup or plate the second we finished. Next time, I'll make my own pancakes at home so I don't have to feel like I'm being rushed.
(1)
Andrea S.
Pancakes - coconut with tropical syrup - were to die for. Husband had the crab eggs Benedict which he thoroughly enjoyed. I had corned beef hash which was pretty gross, actually. Tasted like it was canned, super salty and the pink color of a pencil eraser. But our wonderful waitress Cathy - older, blonde, adorable drawl and great service, made up for the one less-than-stellar dish.
(4)
Patrick B.
Ive seen this place on the hill for several years, but it was only after seeing a coupon in the clipper mag that I decided to try it. I will never go back again. Then coupon clearly stated "everyday specials" and went on to list a combination of breakfast plates to choose from. While waiting for my table (30 min after being quoted 15 on a Sat morning) I had decided which of the everyday specials I wanted, only to be told by my server that the "everyday" specials were only Monday -Thursday. No place on my coupon listed that detail. I asked to speak to the manager. He came. He was rude. He said "I'll make an exception just this once but next time be prepared to pay the correct amount". This was pretty embarrassing given I was with my 3 children and he made me feel like I was asking for some type of concession when all I was doing was redeeming my coupon. I stayed, I ate, I was further disappointed. I asked for egg whites and was warned "I would have to pay extra for that prep". The tiny juice that was priced at a premium, and although was "fresh" tasted awful. My plate included 2 pancakes that were about 3 inches in diameter, and whoever made the batch went way to heavy on the vanilla extract, they tasted kinda metal, I really wasnt impressed with the flavor, and neither were my kids. When my check came, the $4.50 plate cost me $7.99. My server said it was because of the egg whites. I expected $1 more tops, given the chef had the daunting task of scooping out the yolk from 1 egg, not the forfeiture of the concession the manager had offered me 30 minutes prior. Even without the lackluster flavor, rude manager, and fraudulent advertising, the place felt pretentious; I wish I could further describe that, but it was just a feeling I got from the time I walked through the door. It was kind of like trying to be some exclusive alternative to Bob Evans or something.
(1)
Jamie B.
This was the first and only time I will ever go to this "restaurant". First they treat you like kinda snotty, she told me there would be a 15 min. wait when I could clearly see there were many empty tables. Then our waitress was horrible, trying to make her understand was tough, I had a Entertainment book coupon. I ordered a hamburger for the one meal and a reuben for me. I needed to order two drinks, so I order a chocolate milk for my son, she was giving me a hard time because of the other kids, she was like if you order a 3rd kids drink you will have to pay for it. I told her I needed to order 2 regular drinks to use the coupon so she brings the regular chocolate milk in a kids cup. No refill. Now I had to pay for a large chocolate milk but he only got a kid size cup amount. First problem. Then she says they are out of hamburgers at 12:45 on a thursday, after talking him into something else because he doesn't eat many things, she comes back and says they thawed out a hamburger!! It was dry, my reuben was one of the worst I've ever eaten, a few strands of sour kraut, the swiss cheese has to be so thin you couldn't taste it and the corn beef was so dry it was chokeable. The potato pancake were paper thin and tasteless. Second problem. Our waitress disappeared, so trying to get a pop refill was beyond difficult. Third problem. The pancake the girls got weren't so great that it made up for the rest, I will never go back I can't understand why people go there. Bad service, Bad food.
(1)
Gary R.
The food is usually excellent, service has been hit or miss most times but the biggest problem is the management. The young female manager with short black hair is rude unorganized and unprofessional. My family and I eat there often but after my last experience with her when we had to wait 35minutes for a table because they skipped over us and she then tried to blame us saying we said a highchair. Never once did we say a highchair my daughter is 5weeks old and we were holding here. Never once approached the table or apologized, the only saving grace was our servers who's name I will not mention because i feel that they might hold it against her. We will not be back too many other options in the area that actually appreciate they customers and the business. STAY AWAY!
(1)
Doc R.
This place is great!!! Best breakfast around town; the pancakes are out of this world! The portions are enormous.
(5)
Andy L.
Mom, Minda, Rica, and I went here around 10:45AM. It was pretty full, but we got a table quick. Mom: corned beef and decaf tea; Minda: basic pancakes and orange juice; Rica: Swedish pancakes and coffee; Me: savory crepe and coffee. Minda likes the orange juice because it has lots of pulp. My crepe was delicious. The coffee cups are cute. Mom and Rica like the lingonberry jam that comes with the Swedish pancakes. The menu lists calories for all the dishes, which is helpful.
(5)
Kathryn F.
It is fall ... guess what is coming back. ... PUMPKIN PANCAKES ... refuse the whipped cream. . No butter needed ... just experience the cinnamon and pumpkin ... just salivating writing about it. Take a friend to share your side of hashbrowns/fried potatoes ... There is usually a wait because you are not rushed to eat and leave.
(4)
Amy S.
Me and my boyfriend go here for breakfast quite a lot. It's packed on weekend mornings but we've never waited more than 25 minutes. Everything I've gotten has been so good. The French Toast is really something special and I've fallen in love with it. My boyfriend always gets a crepe or omelet and always says how good they are. The reason I gave 4 stars instead of 5 is because I love my bacon and I don't like theirs. They only have this bacon that's super thick and hard to even chew. Not my style. But I love everything else.
(4)
Sheila S.
Stopped in on our way out of the city. Waited 15 or so minutes, while other patrons that came in before AND after us all got seated. We inquired and was told that our name was already crossed off, and was told that we were already seated! No explanation or apology was given. Food was just okay... Coffee was watered down.. Not a pleasant stop before we left the pleasant city.
(1)
Amy C.
Me and the hubby haven't been here in forever. We decided to stop today. It was delightful. Service was fantastic and the pancakes are big and not too dry. I got the blueberry stack and they were chalked full of blueberries. I got a side of Turkey sausage which was great too although a little on the spicy side. The hubby got the buttermilk pancakes and noted they weren't dry and they were light. He got eggs and sausage as well. The only thing I have to say bad is I wish they would done a quick floor sweep under our table because there were crayons and smashed pancakes...the latter of which I stepped on:(
(4)
Jonathan D.
I couldn't tell you the last time I ate at The Original Pancake House, but my boyfriend and I decided to give it a go when we were in the mood to go out to breakfast. We dined on a Sunday morning around 10:30. And, surprisingly, it wasn't busy. We each enjoyed a glass of fresh squeezed juice (a big plus). He ordered orange juice, while I ordered grapefruit juice. I thought it was a bit strange that the menu notes "No Returns" on juice. Seriously? People have tried to return their juice? For our meals, he ordered the eggs benedict with potato pancakes and I ordered the apple waffle with a side of whipped cream. To my surprise, the whipped cream is legit - no cool whip here. He quickly devoured his meal, while I made it about half way through my portion of waffles. Overall, the food was good, much better than nearby iHop or Bob Evans.
(4)
Rebecca K.
Best breakfast in Pittsburgh in my humble opinion. Wait on the weekends gets long but it is so worth it! Love the pecan pancakes- fluffy pancakes with pecans in them and more on top. The dutch baby is a huge double layered pancake that is crispy on the edges and then puffy and soft/ almost chewy in the middle. It comes with lemon and powdered sugar to make a glaze in the center and it's delicious. Presentation is hilarious- it comes out straight from the oven before the center has fallen- it's huge! The 49er flap jacks are good too they are thin like a crepe and again crisp on the edge. The bacon and sausage links are both good. Typical diner coffee that they refill when you've only just started drinking it. The homefries are soft and oniony- perfect with copious amounts of ketchup. Ore servers have always been good. Friendly and efficient.
(5)
Jay B.
Very good place to eat good portions great for family's friendly device tropical syrup is very tasty as well as the apple. They all come out warm for the pancakes
(4)
Mike B.
Pleasant surprises galore...Arrived in the middle of a rush, was fortunate enough to grab the last parking spot. Walking in, we were immediately seated. I ordered (2) 49er style pancakes, my girlfriend ordered the apple cinnamon pancakes. They were brought out within what seemed like less than 5 minutes. The 49er pancakes were described on the menu something along the lines of soft, chewy, as big as your plate. The plates looked spectacular. The apples were sauteed al dente, the 49er pancakes surpassed expectations. When they arrived, they took were about 7/8 the size of the plate. In a moment of gluttony, I basically inhaled the 49er cakes, sans syrup. Perfect taste and texture. It literally took me 3 minutes to crush them. A couple minutes later, the manager came over with another one, saying it looked like I was a little slighted. Thought that was awesome, great move even though I didn't feel remotely slighted. Well played gesture indeed. It's nearly impossible to beat a Pamela's pancake, but The Original Pancake House now has a new loyal. I'm telling you, the 49er pancake is worth its weight in, well, you know.
(5)
Susan T.
Sunday morning breakfast. A cherry blintz and cup of fresh fruit. YUM. Friend had strawberry blintz and was also quite pleased. Menu: HUGE Service: Efficient Prices: Just right Portions: Big
(4)
Jackie R.
The four stars are for the food...NOT the service. The servers are fine. The management is ridiculous! I have been going here for years with my family and I love the strawberry crepes and the hugely decadent "apple pancake". I tried to call the restaurant for 2 1/2 hours to place a take-out order on a Saturday morning. 2 1/2 hours and the phone was not answered. Not one time. It just rang and rang. My daughter really wanted the apple pancake so I drove there to place my order. I told the woman behind the counter about the phone never being answered. I was told by a male server standing there that they "don't answer the phone when it's really busy". The woman said that wasn't true and apologized. She then said that sometimes people forget to hang up the phone. I explained how insane that was in terms of customer service. They didn't seem to be bothered in the least. But the food is SO good!
(4)
Michelle K.
Friends have raved about this place, so when I was up this way for an appointment, I had to stop in. The buckwheat pancakes (which I had with lingonberries on the side) were terrific, and Ron was a great server - everyone was efficient and accommodating.
(5)
Andrea M.
My waffle was huge, as in height. Was very hard to chew. The waitress was slow. Very odd feeling in that place. Don't. Like it.
(3)
Nia B.
I have yet to have a bad experience. Don't be put off by the wait. It is well worth it!!! I'm sad to see the crab cakes Benedict are off the menus but I understand! I love their hash browns. I think they do them with meat drippings. They are perfect!!! Even as a non coffee drinker I like the coffee too!!
(5)
Jean G.
I've only had their food takeout, but I've had it many times as my co-workers are huge fans. Unfortunately, I'm not. It's not that the food is bad, it's just not restaurant quality. Our orders are messed up regularly, and when they are correct they're still sub-par- pancakes are over or under cooked, every time... guys you are a pancake house. You have one job- pancakes.
(2)
Brian R.
I was in the mood for a decent breakfast on a early Saturday morning. There wasn't a wait and we were sat very quickly. The service was awesome. The coffee was good. This is about where the good things ended. I got the eggs/bacon/pancake special. The pancakes were good and the highlight of the meal. I got the eggs scrambled. They were cold and soupy. The bacon was thick cut (yay!!) but was also cold and undercooked. This breakfast was just "ok" and very disappointing. I'm sure that there are better spots to go to and I won't be going back.
(2)
Tim W.
The food is great but, the service is average at best at this location. Timing is of the essence here as you can experience a really long wait at times. The buttermilk pancakes are out of this world! The homemade syrup is great too. A short stack is three pancakes and a full stack is six pancakes. A short stack is more than enough for the average person. They give you a huge portions of everything. Their fresh squeezed orange juice is something special but, at $4 a glass is pretty steep. I can buy a whole bottle of Simply Orange for that! The service is what needs the help. The servers seem like they don't want to be there. Once you receive your food make sure you have everything you need before they walk away. You have to hunt them down if you need something or for refills. F.Y.I. Call ahead to make sure they're open as they're not open daily.
(3)
Heather M.
I thought place was ok. I ordered bacon pancakes I felt so disappointed I had to send them back order something else. The bacon I thought was very fatty and hardly cooked.
(2)
Olivia J.
This place is literally three minutes away from my house. I went for brunch with my family. Their selection of pancakes is huge. I wasn't feeling too adventurous, so I just got strawberry pancakes with whipped cream. SO GOOD. They came with warm strawberry, marmalade, and maple syrups. The strawberry syrup was my especial favorite... its kind of like really delicious, warm liquidy strawberry jam. I was totes happy with my food and would go back for it. My mom got eggs, potatoes and pancaked and my brother got French Toast with banana and they were happy with their food, too! :)
(4)
Rose C.
Original pancake house is so delicious the food is always fresh and the quality is impeccable! On the weekdays they have specials which is really nice considering how expensive it is. Come here all the time with my family and never have any complaints, the staff are really friendly and nice. Except the last time I was the waitress brought out the wrong order and then gave me attitude about how it was my fault then rudely grabbed my plate and said "fine ill just take it back" and at that time I was so shocked (and afraid she was going to spit in my food to be honest) so I just ate what I DID NOT order. Definitely needs to adjust some of the employees rudeness but the food is delicious!!
(4)
Greg M.
This place has wonderful food, but the hours (7-3PM) and the staff let it down. As usual, I had forgotten about the long wait and empty drinks and tried it again to be reminded of what minimum wage buys. The food is very good, the omelets are huge and served piping hot, the bacon pancakes are a MUST HAVE! Get there for the food, and understand that the service will be poor at best.
(3)
Ronette B.
The pancakes are delicious, the whipped cream is homemade, and the service is always speedy, which is much appreciated as a family with young children. We've been here 3 or 4 times and it's been a pleasure every time.
(5)
Amy R.
I'm a fan. Even though it's not in the city, and thus, not convenient for me (though, hitting up the mall after a Saturday brunch could be the recipe for the perfect day...)...it was right on par with Pamela's and DeLuca's (ooooo...did I just say that?!?). I had the apple cinnamon blintzes...OMG amazing. I had expected the cheese inside to be less cottage cheesy and more cream cheesy, but the taste was there nonetheless. My side of sausage put my calorie total for the meal probably more than I care to know, but I enjoyed every single bite of it. My husband had a western omelet, which was the size of...no...BIGGER THAN...your face! He also thoroughly enjoyed it and had enough to take home for another whole meal. So many delicious and tempting options - we most definitely are going back because I want to try so many more things. The only thing I can only slightly complain about was the waitress seeming impatient with us not leaving. I met old friends for breakfast and yes, afterwards, we sat around and talked for about 20 minutes. My mom was a waitress full-time (and so was I during college) so I understand the idea of table turnover, especially around breakfast time when meals are cheap, tips tend to be bad, and the fast table turnover is the only redeeming quality of working morning shift. She seemed a bit pester-y though as we were sitting around, and kinda made me uncomfortable. I did leave her an amazing tip though, for greedily taking up her only 8-top at peak breakfast hours.
(4)
Stacie C.
Going here early on a weekday is the best idea. The wait staff is very friendly and attentive. They don't mind answering lots of questions about the overwhelming menu options. I had the Italian Omelette on a day when it was just what I was craving and it was magical. But be warned, the omelettes contain 6 eggs so they are not for the weak of heart. As an added bonus, almost everything comes with a stack of their yummy fluffy pancakes. I've also had the breakfast crepes, steak and eggs and just the simple breakfast and I've never been disappointed. The menu is vast and can be overwhelming. I work overnights and at 7am when I leave, this has become a favorite spot for breakfast with co-workers.
(5)
Val M.
I love their food but their wait is usually pretty long. Some items on the menu are pretty pricey but it all depends on what you want, the pancakes are pretty inexpensive. The waiters and waitresses could be a bit more attentive but it is not too bad. I enjoy going every once in a while!
(4)
John S.
This place was good but has gone downhill. The last two times I went, the serving sizes decreased. They used to be well known for their big omelette's but they aren't so big anymore and now their waffles are about the size of Eggo's. Since that was the main thing they had going for them, it's a big problem. The service is always kind of odd. They absolutely cannot handle a giant serving dish with multiple things on it as they prefer to bring things by hand. Don't expect your food to come all at one time, because it won't. Other problems: - If you want anything more than eggs, pancakes or toast, prepare to pay a ton for it and prepare for lots of questions from the staff. I like to bring stuff home to eat and they consistently make me feel awful for it. They love to throw in snide remarks with the one saying "I guess your eyes were bigger than your stomach". She found out that her mouth was bigger than her tip. - Want a full size breakfast kielbasa? Not happening. Want a half size one? $7. - $8 Waffles. Yes, $8 Waffles. You can buy the waffle mix for half that price.
(3)
Julia C.
Outstanding experience with 11 adults and 8 kids under age 3! The food was delicious, as always, and the service was attentive and coordinated for our large party with children. They made certain to order all the kids right away so that their food came without wait. They went out of their way to make our experience welcome. And did I mention that food was also delicious! Will come back again soon! Thank you.
(5)
Jason J.
Busy breakfast spot with unique offerings, the Original Pancake House is worth it if you are not in a hurry and are a breakfast fan.
(3)
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Address :30 McIntyre Square Dr
Pittsburgh, PA, 15237
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Caters : No
Andrew H.
Favorite breakfast spot in the North Hills area. Good service, large portions, wide selection of choices. Decor and furniture is wood, comfortable booths, a homey atmosphere. Much different than the Pamela's and DeLuca's vibe you get when you go into the city. Biggest variety lies in their pancakes. Other sweet offerings are crepes and waffles. I had the Simply the Best crepe today and it was a savory crepe -- light crepe with scrambled eggs, sausage, spinach, cheese inside. Hollandaise sauce on top and served with their own take on home fries. Omelettes are one of a kind. Not sure how they're prepared differently but huge and fluffy. Unlike some omelettes at other restaurantes, you would not be able to replicate these at home. And you will definitely not go home hungry after one of these. Their corned beef hash here is on point, but not the best I've ever had. Unique in its own right with their wide selection of choices and different takes on common items. Good bang for the buck.
(4)Wil C.
Our waitress forgot our order, there were no refills for the water, and the food was nothing special. IHOP has a better selection, tastier food, and much better prices. if they would show some concern about their customers, based on their brand name and history, I think this could be a great restaurant. However, as it lays, I would prefer to eat at Denny's over The Original Pancake House. And I hate Denny's. Really, really hate it.
(2)Michael L.
Place is good, not great! I'm not too impressed by it, but I definitely frequent it because of the extensive menu, solid service, and prettty good quality of food. It is basically an upscale version of IHOP. I'd recommend it, but you wont fall in love.
(3)Shauna W.
It is really hard to find gluten free pancakes and this place has them! They are delicious!! The portions are huge, so a full stack is enough for at least two people. When we visit Pittsburgh again, we will definitely be going here for breakfast. I only have two cons about this place: 1) when you Google their address, it is listed on McKinght Rd., so we had difficulties finding it, but the address here on Yelp is correct. And 2) Our waitress was very friendly, but seemed forgetful when we asked her for refills on coffee, more creamer, more butter, etc.
(4)Jim F.
Everything here is fresh and good. Today I got the short stack of buckwheat cakes with applesauce. I asked my waitress if they would be as good as Mom's and she said absolutely we are amazing here... She was right, fluffy, flavorful and just enough. Ill be back...
(5)Allison B.
The food and coffee were great but the wait staff was really rude. I think I'll actually not be coming back because of it. She cleared our plates without asking (and before some people were finished), came to ask if we needed more coffee (but she obviously was telling to please leave) about every minute after she cleared our table too early, and when we asked if we could split the check between the two couple she got annoyed and said we should've told her before we sat down. These aren't egregious things, sure, but they certainly aren't things that make me want to drive all the way down McKnight road.
(2)Sasha V.
A Pathetic, Disturbing Experience Such a pity, I'd rather be providing good marks to the restaurant at risk. However, the insincerity and lack of managerial tact (including corporate response) knows no bounds. I would have loved to review my meal here in a positive light, however, it's not every day you have your worst ever restaurant experience. Unfortunately, moments after being seated, my newborn (three weeks old), wife and I walked out after being threatened and insulted by the owner. It occurred on September 26th, 2012, at about 11:45 AM. I walked into The Original Pancake House in McIntyre Square off of McKnight Road, the house 90% empty. Literally, it was my first meal outside of our house since my newborn arrived, three weeks earlier. My wife and I attempted to get out for the first time since her traumatic surgery, complications giving birth to our first, a daughter. Oddly enough, the restaurant service experience gods punished me, for some ungodly reason. While walking in, I noticed a man (quite well-dressed) casually looking at seven patrons in line, in no hurry to seat anyone. It turns out the man was Chuck, the owner (I'll get back to him later, he was completely insincere, threatening and as the experience developed, an utter joke and mockery of a restaurant owner). He assumed that we were in some larger party and we weren't. Wait time to be greeted, 15+ Minutes (remember, the establishment is 90% empty). Strike One. After a few waiting patrons had been seated, I questioned a waitress on seating availability. She asked us if we were waiting to be seated in a "Party of 16". I said, "absolutely not." She walked away and failed to return. Mind you, we're still waiting. An additional 10 minutes of waiting before we're finally seating. (remember, the establishment is still 90% empty, if not emptier at that point). Strike Two. After finally being seated, Chuck, the owner, attempted to apologize. However, this was done in a very nasty manner, with quite the attitude and tone. At that point, with a hungry new mom and cranky baby, I had experienced enough, we walked out and inexplicably Chuck was barking at us on the way out the door, with me questioning his anger and approach. I told him I'll not be back and he said, "GOOD, I DON'T WANT YOU BACK!" He was yelling at me in front of my wife and newborn. This is completely unacceptable behavior from any restaurant employee, let alone an owner / franchisee. Strike Three. Like any good follow up process and knowing I'd receive little satisfaction from contacting the same owner, Chuck, I decided to call the corporate office in Oregon. After speaking to corporate for nearly 20 minutes, whom were disinclined to acquiesce to any of my requests (apologies and compensation for bad service), I've come to realize the extent of this clown outfit. Additionally, I found corporate to be just as rude as well, in that he presumed the basis of my anger stemmed from sleepless nights. Actually, this couldn't be further from the truth. Our newborn sleeps well and sleep hasn't been an issue. Assumptions / presumptions are the mother of all, you know what's (I'll keep it clean). A puppet and puppeteer, in on the take together and at the expense of the consumer, quite the incestuous business relationship, I should say. The most ridiculous thing, and anyone reading this with even the most basic understanding of social media and reputation management, corporate management barked that social media was unimportant to them. I threatened them by telling them that I'd take this socially. I wonder if they're reading this review? I'll be sure to post it to as many restaurant review sites, as possible, not just Urbanspoon, but Yelp, CitySearch, etc. Don't forget Facebook, Twitter, etc. Accountability is important in today's society. This specific establishment needs to be able to learn the importance of just that, accountability. Surely, they lack accountability on all levels. Needless to say, I didn't care much for either of their attitudes and the entire dining experience, if you can call it a dining experience. Avoid this location and any of their locations, at all costs. We went to a competitor, down the street, for far less cost and so should you. Tu es le pire! Buon Appetito!
(1)Lisha E.
My cousin bought me here and I love this place. I had wanted to try a new pancake so I picked the Coconut Pancakes with the Tropical Syrup. The waitress gave me maple syrup just in case I did not like the Tropical Syrup. But that Tropical Syrup was so OMG tasty on my pancakes. The host, waitress and cook was very attentive and friendly.
(5)Blair F.
I love the 49er flapjacks. They were served fresh and hot. The waitress was attentive.
(4)Brian C.
Bought takeout. It was very bad. Haven't been back since. Came back to eat because a friend wanted to eat here. Pancakes have a peculiar taste. I don't get why it's so busy. Extra star is for the service. I won't be back.
(2)Becky A.
This place is good for certain items. The dutch baby is my favorite. If they are busy you have to be prepared to wait for a dutch baby. My husband has tried a few other items and they have all been decent.
(3)Kerry H.
This was my first and last visit. I met up with a few high school friends here on 11am on a Saturday. We waited for 35 minutes for a table, then had about 20 minutes at the table before being rushed out. The waitress brought everything quickly--we had drinks, food, and the check (before we ever took a bite) within 7 minutes of sitting down. I had the blueberry pancakes, which were dry and overcooked--Bisquick is better. The water provided for my tea was lukewarm at best. The waitress hovered around to take every cup or plate the second we finished. Next time, I'll make my own pancakes at home so I don't have to feel like I'm being rushed.
(1)Andrea S.
Pancakes - coconut with tropical syrup - were to die for. Husband had the crab eggs Benedict which he thoroughly enjoyed. I had corned beef hash which was pretty gross, actually. Tasted like it was canned, super salty and the pink color of a pencil eraser. But our wonderful waitress Cathy - older, blonde, adorable drawl and great service, made up for the one less-than-stellar dish.
(4)Patrick B.
Ive seen this place on the hill for several years, but it was only after seeing a coupon in the clipper mag that I decided to try it. I will never go back again. Then coupon clearly stated "everyday specials" and went on to list a combination of breakfast plates to choose from. While waiting for my table (30 min after being quoted 15 on a Sat morning) I had decided which of the everyday specials I wanted, only to be told by my server that the "everyday" specials were only Monday -Thursday. No place on my coupon listed that detail. I asked to speak to the manager. He came. He was rude. He said "I'll make an exception just this once but next time be prepared to pay the correct amount". This was pretty embarrassing given I was with my 3 children and he made me feel like I was asking for some type of concession when all I was doing was redeeming my coupon. I stayed, I ate, I was further disappointed. I asked for egg whites and was warned "I would have to pay extra for that prep". The tiny juice that was priced at a premium, and although was "fresh" tasted awful. My plate included 2 pancakes that were about 3 inches in diameter, and whoever made the batch went way to heavy on the vanilla extract, they tasted kinda metal, I really wasnt impressed with the flavor, and neither were my kids. When my check came, the $4.50 plate cost me $7.99. My server said it was because of the egg whites. I expected $1 more tops, given the chef had the daunting task of scooping out the yolk from 1 egg, not the forfeiture of the concession the manager had offered me 30 minutes prior. Even without the lackluster flavor, rude manager, and fraudulent advertising, the place felt pretentious; I wish I could further describe that, but it was just a feeling I got from the time I walked through the door. It was kind of like trying to be some exclusive alternative to Bob Evans or something.
(1)Jamie B.
This was the first and only time I will ever go to this "restaurant". First they treat you like kinda snotty, she told me there would be a 15 min. wait when I could clearly see there were many empty tables. Then our waitress was horrible, trying to make her understand was tough, I had a Entertainment book coupon. I ordered a hamburger for the one meal and a reuben for me. I needed to order two drinks, so I order a chocolate milk for my son, she was giving me a hard time because of the other kids, she was like if you order a 3rd kids drink you will have to pay for it. I told her I needed to order 2 regular drinks to use the coupon so she brings the regular chocolate milk in a kids cup. No refill. Now I had to pay for a large chocolate milk but he only got a kid size cup amount. First problem. Then she says they are out of hamburgers at 12:45 on a thursday, after talking him into something else because he doesn't eat many things, she comes back and says they thawed out a hamburger!! It was dry, my reuben was one of the worst I've ever eaten, a few strands of sour kraut, the swiss cheese has to be so thin you couldn't taste it and the corn beef was so dry it was chokeable. The potato pancake were paper thin and tasteless. Second problem. Our waitress disappeared, so trying to get a pop refill was beyond difficult. Third problem. The pancake the girls got weren't so great that it made up for the rest, I will never go back I can't understand why people go there. Bad service, Bad food.
(1)Gary R.
The food is usually excellent, service has been hit or miss most times but the biggest problem is the management. The young female manager with short black hair is rude unorganized and unprofessional. My family and I eat there often but after my last experience with her when we had to wait 35minutes for a table because they skipped over us and she then tried to blame us saying we said a highchair. Never once did we say a highchair my daughter is 5weeks old and we were holding here. Never once approached the table or apologized, the only saving grace was our servers who's name I will not mention because i feel that they might hold it against her. We will not be back too many other options in the area that actually appreciate they customers and the business. STAY AWAY!
(1)Doc R.
This place is great!!! Best breakfast around town; the pancakes are out of this world! The portions are enormous.
(5)Andy L.
Mom, Minda, Rica, and I went here around 10:45AM. It was pretty full, but we got a table quick. Mom: corned beef and decaf tea; Minda: basic pancakes and orange juice; Rica: Swedish pancakes and coffee; Me: savory crepe and coffee. Minda likes the orange juice because it has lots of pulp. My crepe was delicious. The coffee cups are cute. Mom and Rica like the lingonberry jam that comes with the Swedish pancakes. The menu lists calories for all the dishes, which is helpful.
(5)Kathryn F.
It is fall ... guess what is coming back. ... PUMPKIN PANCAKES ... refuse the whipped cream. . No butter needed ... just experience the cinnamon and pumpkin ... just salivating writing about it. Take a friend to share your side of hashbrowns/fried potatoes ... There is usually a wait because you are not rushed to eat and leave.
(4)Amy S.
Me and my boyfriend go here for breakfast quite a lot. It's packed on weekend mornings but we've never waited more than 25 minutes. Everything I've gotten has been so good. The French Toast is really something special and I've fallen in love with it. My boyfriend always gets a crepe or omelet and always says how good they are. The reason I gave 4 stars instead of 5 is because I love my bacon and I don't like theirs. They only have this bacon that's super thick and hard to even chew. Not my style. But I love everything else.
(4)Sheila S.
Stopped in on our way out of the city. Waited 15 or so minutes, while other patrons that came in before AND after us all got seated. We inquired and was told that our name was already crossed off, and was told that we were already seated! No explanation or apology was given. Food was just okay... Coffee was watered down.. Not a pleasant stop before we left the pleasant city.
(1)Amy C.
Me and the hubby haven't been here in forever. We decided to stop today. It was delightful. Service was fantastic and the pancakes are big and not too dry. I got the blueberry stack and they were chalked full of blueberries. I got a side of Turkey sausage which was great too although a little on the spicy side. The hubby got the buttermilk pancakes and noted they weren't dry and they were light. He got eggs and sausage as well. The only thing I have to say bad is I wish they would done a quick floor sweep under our table because there were crayons and smashed pancakes...the latter of which I stepped on:(
(4)Jonathan D.
I couldn't tell you the last time I ate at The Original Pancake House, but my boyfriend and I decided to give it a go when we were in the mood to go out to breakfast. We dined on a Sunday morning around 10:30. And, surprisingly, it wasn't busy. We each enjoyed a glass of fresh squeezed juice (a big plus). He ordered orange juice, while I ordered grapefruit juice. I thought it was a bit strange that the menu notes "No Returns" on juice. Seriously? People have tried to return their juice? For our meals, he ordered the eggs benedict with potato pancakes and I ordered the apple waffle with a side of whipped cream. To my surprise, the whipped cream is legit - no cool whip here. He quickly devoured his meal, while I made it about half way through my portion of waffles. Overall, the food was good, much better than nearby iHop or Bob Evans.
(4)Rebecca K.
Best breakfast in Pittsburgh in my humble opinion. Wait on the weekends gets long but it is so worth it! Love the pecan pancakes- fluffy pancakes with pecans in them and more on top. The dutch baby is a huge double layered pancake that is crispy on the edges and then puffy and soft/ almost chewy in the middle. It comes with lemon and powdered sugar to make a glaze in the center and it's delicious. Presentation is hilarious- it comes out straight from the oven before the center has fallen- it's huge! The 49er flap jacks are good too they are thin like a crepe and again crisp on the edge. The bacon and sausage links are both good. Typical diner coffee that they refill when you've only just started drinking it. The homefries are soft and oniony- perfect with copious amounts of ketchup. Ore servers have always been good. Friendly and efficient.
(5)Jay B.
Very good place to eat good portions great for family's friendly device tropical syrup is very tasty as well as the apple. They all come out warm for the pancakes
(4)Mike B.
Pleasant surprises galore...Arrived in the middle of a rush, was fortunate enough to grab the last parking spot. Walking in, we were immediately seated. I ordered (2) 49er style pancakes, my girlfriend ordered the apple cinnamon pancakes. They were brought out within what seemed like less than 5 minutes. The 49er pancakes were described on the menu something along the lines of soft, chewy, as big as your plate. The plates looked spectacular. The apples were sauteed al dente, the 49er pancakes surpassed expectations. When they arrived, they took were about 7/8 the size of the plate. In a moment of gluttony, I basically inhaled the 49er cakes, sans syrup. Perfect taste and texture. It literally took me 3 minutes to crush them. A couple minutes later, the manager came over with another one, saying it looked like I was a little slighted. Thought that was awesome, great move even though I didn't feel remotely slighted. Well played gesture indeed. It's nearly impossible to beat a Pamela's pancake, but The Original Pancake House now has a new loyal. I'm telling you, the 49er pancake is worth its weight in, well, you know.
(5)Susan T.
Sunday morning breakfast. A cherry blintz and cup of fresh fruit. YUM. Friend had strawberry blintz and was also quite pleased. Menu: HUGE Service: Efficient Prices: Just right Portions: Big
(4)Jackie R.
The four stars are for the food...NOT the service. The servers are fine. The management is ridiculous! I have been going here for years with my family and I love the strawberry crepes and the hugely decadent "apple pancake". I tried to call the restaurant for 2 1/2 hours to place a take-out order on a Saturday morning. 2 1/2 hours and the phone was not answered. Not one time. It just rang and rang. My daughter really wanted the apple pancake so I drove there to place my order. I told the woman behind the counter about the phone never being answered. I was told by a male server standing there that they "don't answer the phone when it's really busy". The woman said that wasn't true and apologized. She then said that sometimes people forget to hang up the phone. I explained how insane that was in terms of customer service. They didn't seem to be bothered in the least. But the food is SO good!
(4)Michelle K.
Friends have raved about this place, so when I was up this way for an appointment, I had to stop in. The buckwheat pancakes (which I had with lingonberries on the side) were terrific, and Ron was a great server - everyone was efficient and accommodating.
(5)Andrea M.
My waffle was huge, as in height. Was very hard to chew. The waitress was slow. Very odd feeling in that place. Don't. Like it.
(3)Nia B.
I have yet to have a bad experience. Don't be put off by the wait. It is well worth it!!! I'm sad to see the crab cakes Benedict are off the menus but I understand! I love their hash browns. I think they do them with meat drippings. They are perfect!!! Even as a non coffee drinker I like the coffee too!!
(5)Jean G.
I've only had their food takeout, but I've had it many times as my co-workers are huge fans. Unfortunately, I'm not. It's not that the food is bad, it's just not restaurant quality. Our orders are messed up regularly, and when they are correct they're still sub-par- pancakes are over or under cooked, every time... guys you are a pancake house. You have one job- pancakes.
(2)Brian R.
I was in the mood for a decent breakfast on a early Saturday morning. There wasn't a wait and we were sat very quickly. The service was awesome. The coffee was good. This is about where the good things ended. I got the eggs/bacon/pancake special. The pancakes were good and the highlight of the meal. I got the eggs scrambled. They were cold and soupy. The bacon was thick cut (yay!!) but was also cold and undercooked. This breakfast was just "ok" and very disappointing. I'm sure that there are better spots to go to and I won't be going back.
(2)Tim W.
The food is great but, the service is average at best at this location. Timing is of the essence here as you can experience a really long wait at times. The buttermilk pancakes are out of this world! The homemade syrup is great too. A short stack is three pancakes and a full stack is six pancakes. A short stack is more than enough for the average person. They give you a huge portions of everything. Their fresh squeezed orange juice is something special but, at $4 a glass is pretty steep. I can buy a whole bottle of Simply Orange for that! The service is what needs the help. The servers seem like they don't want to be there. Once you receive your food make sure you have everything you need before they walk away. You have to hunt them down if you need something or for refills. F.Y.I. Call ahead to make sure they're open as they're not open daily.
(3)Heather M.
I thought place was ok. I ordered bacon pancakes I felt so disappointed I had to send them back order something else. The bacon I thought was very fatty and hardly cooked.
(2)Olivia J.
This place is literally three minutes away from my house. I went for brunch with my family. Their selection of pancakes is huge. I wasn't feeling too adventurous, so I just got strawberry pancakes with whipped cream. SO GOOD. They came with warm strawberry, marmalade, and maple syrups. The strawberry syrup was my especial favorite... its kind of like really delicious, warm liquidy strawberry jam. I was totes happy with my food and would go back for it. My mom got eggs, potatoes and pancaked and my brother got French Toast with banana and they were happy with their food, too! :)
(4)Rose C.
Original pancake house is so delicious the food is always fresh and the quality is impeccable! On the weekdays they have specials which is really nice considering how expensive it is. Come here all the time with my family and never have any complaints, the staff are really friendly and nice. Except the last time I was the waitress brought out the wrong order and then gave me attitude about how it was my fault then rudely grabbed my plate and said "fine ill just take it back" and at that time I was so shocked (and afraid she was going to spit in my food to be honest) so I just ate what I DID NOT order. Definitely needs to adjust some of the employees rudeness but the food is delicious!!
(4)Greg M.
This place has wonderful food, but the hours (7-3PM) and the staff let it down. As usual, I had forgotten about the long wait and empty drinks and tried it again to be reminded of what minimum wage buys. The food is very good, the omelets are huge and served piping hot, the bacon pancakes are a MUST HAVE! Get there for the food, and understand that the service will be poor at best.
(3)Ronette B.
The pancakes are delicious, the whipped cream is homemade, and the service is always speedy, which is much appreciated as a family with young children. We've been here 3 or 4 times and it's been a pleasure every time.
(5)Amy R.
I'm a fan. Even though it's not in the city, and thus, not convenient for me (though, hitting up the mall after a Saturday brunch could be the recipe for the perfect day...)...it was right on par with Pamela's and DeLuca's (ooooo...did I just say that?!?). I had the apple cinnamon blintzes...OMG amazing. I had expected the cheese inside to be less cottage cheesy and more cream cheesy, but the taste was there nonetheless. My side of sausage put my calorie total for the meal probably more than I care to know, but I enjoyed every single bite of it. My husband had a western omelet, which was the size of...no...BIGGER THAN...your face! He also thoroughly enjoyed it and had enough to take home for another whole meal. So many delicious and tempting options - we most definitely are going back because I want to try so many more things. The only thing I can only slightly complain about was the waitress seeming impatient with us not leaving. I met old friends for breakfast and yes, afterwards, we sat around and talked for about 20 minutes. My mom was a waitress full-time (and so was I during college) so I understand the idea of table turnover, especially around breakfast time when meals are cheap, tips tend to be bad, and the fast table turnover is the only redeeming quality of working morning shift. She seemed a bit pester-y though as we were sitting around, and kinda made me uncomfortable. I did leave her an amazing tip though, for greedily taking up her only 8-top at peak breakfast hours.
(4)Stacie C.
Going here early on a weekday is the best idea. The wait staff is very friendly and attentive. They don't mind answering lots of questions about the overwhelming menu options. I had the Italian Omelette on a day when it was just what I was craving and it was magical. But be warned, the omelettes contain 6 eggs so they are not for the weak of heart. As an added bonus, almost everything comes with a stack of their yummy fluffy pancakes. I've also had the breakfast crepes, steak and eggs and just the simple breakfast and I've never been disappointed. The menu is vast and can be overwhelming. I work overnights and at 7am when I leave, this has become a favorite spot for breakfast with co-workers.
(5)Val M.
I love their food but their wait is usually pretty long. Some items on the menu are pretty pricey but it all depends on what you want, the pancakes are pretty inexpensive. The waiters and waitresses could be a bit more attentive but it is not too bad. I enjoy going every once in a while!
(4)John S.
This place was good but has gone downhill. The last two times I went, the serving sizes decreased. They used to be well known for their big omelette's but they aren't so big anymore and now their waffles are about the size of Eggo's. Since that was the main thing they had going for them, it's a big problem. The service is always kind of odd. They absolutely cannot handle a giant serving dish with multiple things on it as they prefer to bring things by hand. Don't expect your food to come all at one time, because it won't. Other problems: - If you want anything more than eggs, pancakes or toast, prepare to pay a ton for it and prepare for lots of questions from the staff. I like to bring stuff home to eat and they consistently make me feel awful for it. They love to throw in snide remarks with the one saying "I guess your eyes were bigger than your stomach". She found out that her mouth was bigger than her tip. - Want a full size breakfast kielbasa? Not happening. Want a half size one? $7. - $8 Waffles. Yes, $8 Waffles. You can buy the waffle mix for half that price.
(3)Julia C.
Outstanding experience with 11 adults and 8 kids under age 3! The food was delicious, as always, and the service was attentive and coordinated for our large party with children. They made certain to order all the kids right away so that their food came without wait. They went out of their way to make our experience welcome. And did I mention that food was also delicious! Will come back again soon! Thank you.
(5)Jason J.
Busy breakfast spot with unique offerings, the Original Pancake House is worth it if you are not in a hurry and are a breakfast fan.
(3)