Rittenhouse 1715
1715 Rittenhouse Sq, Philadelphia, PA, 19103
Rittenhouse 1715 Menu
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Address :
1715 Rittenhouse Sq
Philadelphia, PA, 19103 - Phone (215) 546-6500
- Website https://www.rittenhouse1715.com/
- Click To Get Directions
Opening Hours
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Specialities
- Accepts Credit Cards : Yes
Wi-Fi : Free
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Dana C.
I just returned from a stay at Rittenhouse 1715 and it was the second worst hospitality experience I've had in my life. From the time we arrived and had to wrestle for parking (nobody came out to assist us and nobody informed us prior to arrival what the parking situation was), our stay was uncomfortable AT BEST. We arrived at the tail end of the wine hour and wanted a glass sent to our room and we were denied.. We were shown to our room, which was a "Deluxe Room with Queen Bed" for $339.00 per night!! The room was small and DARK. We had no sunlight come through the windows. In fact, the only thing coming through the windows were the owner's eyes as I discovered one night while I was in the bathroom. I was approached PUBLICLY about a personal issue by the manager of the hotel and was embarrassed in front of employees and guests. We were made to feel completely unwelcome during our two nights there. The manager actually publicly SCOFFED at me. We were celebrating a special occasion and I saved up for months to afford two nights at $800.00 plus and I left feeling like I had just spent all that time walking on egg shells. I would have had a better time staying at a Holiday Inn.
(1)Corinne M.
Stayed here for a business trip. My colleague found a deal and we both got excellent upgrades for a rate that was a steal. The hotel staff and ambience were great. Free internet, complimentary happy hour and the best shower I've seen in a long time. The location is perfect as it was in the city center and there was shopping and dining in walking distance. I highly recommend the hotel.
(5)Angela W.
A very attractive small boutique hotel in the middle of the famous rittenhouse square. Centrally and conveniently located to all - shops, restaurants, park, transport etc. I was greeted immediately by a very friendly staff the minute I stepped out from the Taxi. she quickly helped me with my luggage and greeted me by name (obviously not too many chinese visitors there). I was immediately attracted by the warm and cozy lobby. The room resembled a library/study type of studio. Bathroom is nicely remodeled (except there's no hot water for the 1st night - something to do with the Gas company). The breakfast cafe at the basement and I was very impressed by the Victorian fine China they have - very friendly server (continental breakfast is included). The overall experience is very pleasant - will definitely stay there again.
(5)Chris R.
We arrived and were greeted by a small crowd of "admirers". OK, it was a couple of the staff at the front table, but wholly crap are these people friendly, professional, and customer service oriented! We got a very good overview of the place (wine reception, breakfast, etc), dropped out stuff off, then headed out. When we got back the staff (at turn down service, I assume) had noticed the room was a little warm and the AC was not working well (or at all, I think), so we were met at the front desk as soon as we got back, and offered a new room. The whole small "issue" was handled so easily and proactively...nice. The continental breakfast was very good - good selection of breads, pastries, orange juice, milk and I believe and waffle/egg/omelet station available for an extra fee. Oh, a woman at another table asked for grapefruit juice, which was not a standard offering. Off went the staff and several minutes later...poof...a glass of fresh squeezed grapefruit juiced appeared....nice, again. Rooms , and the hotel, are well appointed, right down to the china used in the breakfast area - the perfect fit to the place. All in all a great combination feel between the anonymity of a hotel and the friendliness/coziness of a B&B.
(5)John A.
Just finishing a stay here. Love this place. Like something out of Architectural Digest on an historic, QUIET side street, steps fr. Rittenhouse Sq. Great continental breakfast served on china in a tres cute dining room, wine in the drawing room each evening and free wifi and printer. I use all of that and it would cost too much in most places. Helpful friendly staff. You will love it.
(5)Ju B.
We've had to go to Philadelphia for family business on several occasions this year. We needed an oasis. We needed TLC. We got that, of course. But what we didn't expect was the professional - yet personal - treatment we received. Time and again, we came back to our rooms from exhausting days, only to find friendly faces, rooms cleaned with respect for our possessions: our electronics lined up, our shoes neatly stored, our personal products placed on the shelves with care. And very clean rooms. Because we were dealing with meetings and gatherings, we might not get home until the weee hours. During those times, we were greeted by gentle and accommodating night staff and tolerance from the cleaning staff when we slept in late. Every need was anticipated. But, when something out of the ordinary was called for, the staff was there to help us out. We were truly fortunate to have the people at Rittenhouse 1715 this year. And we look forward to visiting again soon, only this time, just for fun!
(5)Keith B.
My wife and I spent a night in Philly with our daughter staying home with the Grandparents. We wanted to stay in the Rittenhouse Square area because of nice area to walk, shop and eat. My wife found Rittenhouse1715 on the net and was so excited by the pictures and the price so we booked it. We thought the idea of it not having many rooms would be great. Little did we know how great it would turn out. Upon arrival the lady at the front desk gave us a printout with directions for two parking garages that were very close. When we were returned to check-in she had everything all ready for us and explained that they upgraded our room for free. She was very polite, friendly and welcoming. After the tour of where the nightly wine hour is, the breakfast area, and explanation of the free coffee and tea, she showed us to our room. She kindly explained the keypad entry to us, the tv, the thermostat and the robes, pillows, extra covers and umbrella in the closet. She asked if there was anything else she could do and then left. The room was very quaint and cozy. It was wonderful for a couples get-away night. The bed was great, and my wife loved the large fluffy pillows. The shower was amazing! It had the rain shower head located in the ceiling and also a hand shower wand to use. There was plenty of room and water pressure was fine. We would have liked the towels to be a little softer, but that's okay. All of the details of the hotel, and rooms were wonderful and kept in good order. It didn't seem like they cut corners anywhere to "make it look nice" but upon further inspection it wasn't. Every time we would leave or arrive everyone was very nice and friendly. The wine hour in the Drawing room was cute. They had wine and pretzels and we sat and looked at books of Philly. It was also nice having the free WiFi The next morning...the breakfast was downstairs was very nice. Everything was fresh and very tasty. The coffee was good. The selections of tea was marvelous and the settings were pretty. Overall presentation was beautiful of everything. Upon checking-out, they kept our bags in a locked room for us while we walked around the city and said to come back whenever....no rush. Everyone at this hotel was nice, liked their job and made us feel welcome. We plan to stay here again on our next trip to Philly. For further information...check out MiRIAM's review. It was spot on to our stay.
(5)Nury G.
I recently spent one of the best weekends in Pennsylvania and Rittenhouse 1715 was part of that amazing experience. I'm a fan of boutique hotels so when it came across my yelp suggestions, I was excited to check it out. The location is great, close enough to Rittenhouse Square and plenty of night life, but hidden enough on an alleyway to ensure you get a good night's sleep away from all the noise. It's Christmas time so it looked like a gingerbread house a little bit (so cute!). The service was excellent, the staff was attentive and they definitely made us feel welcomed. We arrived around 6 PM and they had a complimentary happy hour going on until 8 PM (mostly wine and we appreciated the gesture). The room was clean and the shower was great... definitely above average, a jacuzzi style bathtub. The only cons I seemed to find was parking and breakfast. They do not offer parking and though there is a lot right across the street that happens to be a bit steep-- $34 a night but hey it's Philly! Also, their complimentary breakfast is not all that inclusive, mostly bread, muffins and coffee but does not include protein which can be purchased.They claim to have natural juices (I ordered an OJ because they said it was freshly squeezed) but it honestly tasted like minute maid and it was $6. Overall, the good definitely outweighs the bad in this hotel, I would definitely recommend it to anyone staying in the area and I would definitely come back again next time I make my way to Philadelphia.
(4)Carla C.
I enjoyed staying here: beautiful, very clean room and a terrific location--right off of the square so it's convenient but quiet. The staff was very accommodating and the bed comfortable.
(4)Heidi V.
I stay in allot of b&bs this one is very average. We asked to be moved to a nicer room which they did for an additional $50 a night. The breakfast was subpar to most b&bs I've stayed in. Coffee, tea, cold cereal whole fruit, muffins and toast. Not even good pastries or muffins. The young desk staff was very nice, the Hispanic housekeepers and breakfast ladies friendly though hard to understand. Location was great. Taxi driver could not find it.
(3)Michele H.
My husband I stayed at this excellent boutique hotel and attended a wedding nearby. From the moment we walked in, I fell in love with the decor and warmth of the staff. Our room was a standard room with a king bed, beautifully decorated and quite comfortable. The bride and groom had a large suite and was just as pleased if not more than we were. Can't wait to go back and hopefully more than one night!
(5)Sherman M.
An excellent stay at a fine hotel. We had a king bed in a generous room with a large bathroom and no sitting area. The pillows and bed were excellent. The staff has been very helpful, getting us tickets to the Barnes on late notice. The location is in a vibrant part of the City. We parked two blocks away in the recommended parking and never touched our car until time to leave. I was very satisfied for the price I paid.
(5)Jennifer A.
This boutique hotel is great. My SO and I attended midweek for one night and had a fabulous time. There are only a few minor cons and I'll speak to them first then the pros. Cons: 1. We were first placed in a Queen when I had reserved a King. I was told the King is not guaranteed although I paid a premium for this arrangement. Without much hassle, I was moved to a King room but it was rather dark, low to the ground, with no view and had a soundtrack of the trash being picked up in the morning (only audible from the bathroom) 2. I was told the hotel was completely sold out. I have my doubts about this considering how easily i was moved to another room and it was a Tuesday night but I have no way to prove this otherwise without massive and unnecessary effort. 3. The free breakfast had no protein source. You had to pay extra if you wanted eggs. There were yogurts, fruits and grains. 4. No free internet. I managed to tap into someone else's and just tether my phone. 5. No free parking. They'll recommend garages for you to park in and the rates aren't bad. Now that the cons are out of the way the pros are below. 1. Very nice staff. They're well trained and very kind, prompt and respectable. No attitude and very accommodating. I think there was only one time I called and no one answered the phone. They'll even offer you tea while you're waiting around and will give you tips on what to see around the city. 2. Excellent bathroom. Although there is no privacy fan, it's very spacy, has a wonderful mounted wall makeup mirror and the shower is huge and incredible. 3. Comfortable clean rooms. I stayed in a Superior King and it was more than enough space for me and my SO. 4. No gym on site but you can get a free 1-week pass to LA Fitness in walking distance. 5. Free cookies anytime and free wine during certain hours. 6. Turn down service - chocolates and the covers are turned down. Extra towels are left. 7. 10% off for returning guests 8. Good location if you don't mind walking a little bit. 9. Great deal for the money (but I used a discount luxury travel site to secure a special) So yes, in summary I'd stay again if I were to be in Philadelphia.
(4)Erin C.
Never stayed here, but I did visit a friend. He had a suite, which was very nice, spread over two floors and had a door on both floors. Great view, very light and airy. It's off a side street so small that you may think it's an alley. There's a parking lot across the street, but it's pay parking and not affiliated with the hotel. The stair/room numbering system is SUPER CONFUSING. Do not tie one on and think you're going to make it back to your room easily. There are different sets of stairs and different elevators for different rooms and it's not obvious or easy. I got lost and must have looked it because a maid snagged me and took me down a flight of stairs and through an elevator to show me where I was supposed to be. I felt like I went through the looking glass. The maid was really nice and the desk clerk was super attentive. I had to laugh at how eager he was to assist me, even though he didn't explain the floor thing well at all.
(4)Erik C.
Such a cute little hotel! Just off Rittenhouse Square. Totally nice and well done. The staff are super super friendly and helpful. The have a free wine hour in the evenings, so come and have a sip or two or three to get the night rolling! Easy breakfast included. The room was great, just the right size to not feel too cramped. I loved the designer shampoos and soaps, much better than some of those that are just suds in a bottle. Would definitely stay here again.
(5)Miriam W.
Since the city was playing host to the Cable-Tec Expo, finding a room in Philadelphia was near impossible for Tuesday night. My go-to for bargain basement deals on hotels, Priceline, had nothing for me. Same with the recommendations given me by yelpers in the know; every hotel was booked. Alas, I took a risk and booked two rooms, for myself and a colleague, at Rittenhouse 1715. On the morning of my one night stay, past the cancellation period, my colleague fell ill and could not make it to Philly. I rang up Rittenhouse 1715 and explained the situation to Audrey, who took my number and promised to call back once she spoke with the General Manager. When she did she let me know they'd been able to rent the room and I'd only be responsible for payment on the room I was staying in. Though they were well within their rights to charge me for it, they didn't. This endeared me to Rittenhouse 1715 right away and this was before I ever arrived. When I did make it to this 23 room boutique hotel, I was delighted. And not just because I saw a cake stand filled with appetizing looking sweet treats like mini brownies waiting for me in the lobby! The staff members welcomed me as though they were expressly waiting for me to arrive. They thought nothing of it when my credit card asked for a call in authorization and simply asked, "Have you been in many states, recently?" In fact, I had. Virginia, Florida, New York, Pennsylvania. . . I was given a tour of the grounds and my luggage was carried to my room where a full explanation of the climate management system and the operation of the television and cable was given - talk about attention to detail! I had a Yelp Elite event to attend so I missed the evening wine reception that took place at 5:30 but if it was anything like the continental breakfast this morning, I am sure it was well-appointed. The location couldn't be better; the hotel is right on Rittenhouse Square, but lies on a small, quaint side street. On the night I was there the hotel was fully booked and yet, I never heard a peep out of any of the other guests. I was grateful for this, and the quiet helped me bang out a few hours of work that needed doing. My room was spacious, with enough room to move around and a writing desk to work from. When I arrived back from the event, I noticed that my room had been turned down: chocolate on the pillow, a small bottle of water next to the bed, and the coverlet removed but all of my things placed back on the bed in exactly the way I'd left them. Case in point, the magazine I left open was still on the same page! Impressive! I have a suggestion for improvement: hotter water. The temperature in my shower was more than warm, but not hot. And this morning was one where I needed a little more steam. To that end, the shower also didn't drain as quickly as one might expect. My guess is this is easily remedied. The dedication to detail shown by the staff, combined with the sumptuous surroundings made my stay at Rittenhouse 1715 a truly five star experience. Highly recommended.
(5)Julie S.
Truth be told we haven't stayed there. HOWEVER, If I could give negative stars for customer service I would. Just dealt with Daniel the manager who didn't seem interested in dealing with my situation. Tried to schedule a night to redeem an older gift card that had no expiration date. This card was purchased when it was a bed and breakfast. There was no mention of the card being invalid if the ownership changed. Well, you guess it! Daniel's final negative response was that I should call "The Better Business Bureau." He had no regrets and no options for us. I think he has a long way to go when dealing with customers.
(1)Andrea T.
Philadelphia has a dearth of hotels compared to many cities. So often when there are graduations and conferences going on it becomes hard to find a hotel. I rent my houses on airbnb and often I find myself overbooked. I generally stay at the hotel palomar, sofitel or le meridian. They are my three top favorite hotels in philadelphia. They are all 4 star hotels. I understand that 1715 is a boutique, but boutique to me means that the service should be top notch. When I checked in I was showed to my room, which by the way if you have MS or any problem with stairs do call in advance. I had to walk an extra flight of stairs after the elevator. Which was fine, but I was not aware of this when I checked-in. I was showed to my room and very briskly showed how to use the mechanical door. I was not told until after that I was given a card with the combo on it. I was immediately apprehensive about the door and losing that card for the rest of my stay. Then there was a card on the desk with the wifi password/instructions, but it didn't work. Upon further investigation it was in the binder, but I called down anyway. I told the gal downstairs maybe they want to take those old cards off the desks? That didn't jive well with her. Cookies on demand? I've stayed in bnb's before with fresh hot cookies upon my arrival in the afternoon. Warm gooey chocolate getting all over freshly baked cookies. These were cookies from costco. Can't fool a fat kid okay. Then what really irked me was they left my sister calling from japan on hold for ten minutes during a shift change, when I purposefully called down ahead of time to let them know she would be calling. It took another call down to tell them to connect her to me. That was infuriating. Then in the morning the cleaning lady practically cornered me and asked if she could do anything to help. That she had heard about my problem with the call. I mean what did she want me to say...a lifetime supply of toilet paper and nail files please? That was weird. Le Meridien would have slipped a note under my door, Palomar would have called and Sofitel in problems like that has just bent over backwards. I mean is she going to go back to management and say teach everyone how to use the phones? I simply said I just want to go to breakfast. The breakfast room is small and luckily I was at the tail end of it, so it wasn't too packed. The teas are harder then hell to open. If you have arthritis bring your own. I was getting kinda grumbly at this point. So, I went up to the room, which by the way was small compared to philadelphia standards. The bathroom was great and I do like molton brown toiletries! I packed up and headed out. I then realized I did not have my favorite shirt, that I had left it....dread filled my veins. I was over at the palomar and they did drop it off for me so they won props for that. However, I cannot recommend this hotel. As someone who stays in hotels at least once a month if not more they seriously need an overhaul or more training. Or more of everything.
(2)