Chipotle Mexican Grill
3925 Walnut St, Philadelphia, PA, 19104
Chipotle Mexican Grill Menu
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Burrito
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Burrito Bowl
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Salad
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Tacos
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Tortilla Chips
Healthy Meal suggestions for Chipotle Mexican Grill
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Burrito
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Burrito Bowl
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Salad
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Tacos
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Tortilla Chips
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Address :
3925 Walnut St
Philadelphia, PA, 19104 - Phone (215) 222-0632
- Website https://chipotle.com
- Click To Get Directions
Opening Hours
- Mon :11:00 am - 10
Specialities
- Takes Reservations : No
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Lunch, Dinner
Parking : Street
Bike Parking : Yes
Wheelchair Accessible : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Loud
Alcohol : No
Outdoor Seating : Yes
Wi-Fi : No
Has TV : No
Waiter Service : No
Drive-Thru : No
Caters : Yes
Categories
Mexican Cuisine
If you enjoy Taco Tuesday, then you have officially fallen in love with the Mexican Food. The main grain of Mexican cuisine is maize. Also known as corn, maize is grown for the past 9000 years after the crop was discovered by the people in Mayan civilization. Mexican empire flourished when they started growing beans, tomatoes, chili pepper, sweet potato and cactus. Till this date these ingredients are used in cooking authentic Mexican dishes and drinks.
Great use of spices, fresh chili pepper dishes like fajitas, tortilla chips, corn chips, salsa, chimichangas, burritos, nachos and quesadillas are invented in America. But when you are looking for authentic Mexican food then you must find a restaurant in the city that serves Rajas con Queso, Garbanzo in a Guajillo Chile Sauce, Pork Filled Chiles Rellenos, Chiles en Nogada, Molcajete Salsa, Pico de Gallo and Frijoles de la Olla. An eye-opening fact – Mexican don't like their food hot. They use fresh chili and other spices to create a flavor that lingers in your mouth.
Mexican food is great for those who are Gluten Intolerant as they use Corn instead of wheat in most of their dishes. Also, you can easily find many beans based Mexican dishes. Another dish which didn't get similar glory as tacos or nachos is the Mexican hot chocolate. If you love something hot on a chilly day, then go for Mexican Hot Chocolate. On merry days, you can enjoy the authentic Mexican Drinks like Tequila, Mezcal, Tecuí, Sotol, Bacanora, Charanda, Posh O Pox, Puebla and Pulque. Mexican Cuisine is for people who enjoy strong drinks and hearty meals.
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Victoria L.
Like all chain restaurants, Chipotle is Chipotle. I frequent here for a quick pick-me-up dinner or lunch. Unfortunately, the service here is horrible. The staff is unfriendly and cold. They are also really slow, hence the forever long lines here that barely move. If you're craving Chipotle, be prepared to wait in line for a long time during prime time.
(3)Sydney T.
Firstly I wanna say I'm a die hard chipotle fan. Whenever I don't know what I want to eat, I usually end up at chipotle. It's cheap, you get tons of food, and it tastes like something God made himself. That being said, this place SUCKS. Not because of anything bad with the three things I mentioned above but because of the service. I went to this other chipotle where I saw this nice, awesome chick make this gigantic burrito for this guy with "double wrap, double meat". I have a reputation for eating a lot so this was like something out of a wet dream (from drooling in my sleep). I asked her about it and she informed that any chipotle should be able to make it for you and it doesn't cost any more also! I was too excited at this point and she even offered to make one for me on the spot but I turned it down cuz I was in a rush at the moment and my burrito was almost done. Fast forward a couple of days. I went to the gym and worked up an appetite so I drove over to this chipotle. I tried to ask if the First Lady if she could make it a double wrap and she said sure. I'm on a roll (no pun intended). Then I asked the next lady if I could get double meat, then she just ignored me. Then I repeated myself and then she looked at me, then ignored me and then started muttering under her breath, then I asked if they could make it like a giant burrito, and then another lady answered saying they don't know how to do that while I could blatantly see the second muttering stuff (I'm assuming it's about me). In the end, I just gave up and asked the third lady to get rid of the second wrap and make it a regular burrito. I didn't mind that I just walked away with a regular burrito (well I did mind a little but only cuz I was hangry) but I was mostly pissed about the second girl blatantly muttering under her breath. Look me in the eye when I'm saying something and if you don't know then just say it. Someone like her does not belong on the line talking to customers. She's definitely a BOH kinda person so stick her on chopping duty or something (tats on rift arm). Granted it was dinner time and it was a little busy but the whole point of people in food/bev industry is that they gotta work under pressure. And if they're in the front, learn how to not seem like a witch. Obviously this place is right in university city so the people that work there are probably kids but you think a college kid would've learned manners at this point in her life. I'm curious to how she'll fare in the corporate world when there is potential more crap to dealing than just particular customers (I'll admit) like myself. Unfortunately I came here more than the place in center city because of easier parking but I much rather deal with parking that deal with her (people talking under their breath is one of the things that sets me off as you can tell).
(1)Grace H.
Honestly, you can't really go wrong at chipotle. It's always healthy, reliable, and really delicious. I always get the burrito or salad bowl with brown rice, fajita, chicken, corn, mild sauce, lettuce, and guac with a tortilla on the side. I can count on it tasting the same everywhere I go. Only 4 stars for this particular establishment because the service is spotty. The workers can often be rude or slow and not very friendly. Otherwise, no complaints.
(4)Kee K.
My daughter and I had a lunch date yesterday and decided on Chipotles. We have had Chipotles before but this time was quite disappointing. I wanted to place two orders. The first, a bowl. The second, a burrito. Both with the same ingredients. I noticed that the initial server was in an unusual rush thus making her 1st mistake in giving me chicken when I asked for shredded beef. When I informed her of her error, which wouldn't have occurred if she was listening, she then stated that if she added Barbacoa, it would be additional costs to me. That was her 2nd mistake. I didn't ask for a mixture to begin with. And once she realized her error, she grabbed the bowl and threw it into the trash. I had no idea Chipotles took part in throwing away food just for the hell of it. Now, onto the burrito. Once I began nearing the end of the line to pay for the order, I realized that after they added the Barbacoa to the burrito, someone then placed cubed steak onto it. Which I never asked for. I made it pretty clear to the servers that rushing orders causes unnecessary mistakes and voids quality customer service. The cashier apologized for the inconvenience that the servers should have given. Overall, although my daughter and I enjoyed the flavor of our lunch, it wasn't a pleasant experience ordering it. I wanted to get out of there in a hurry from being so aggravated. Do better Chipotles.
(2)Paul L.
I write this review as a lover of this chain of restaurants, this gateway drug of mexican cuisine, this staple food of college students. I've even consumed the koolaid on the whole "naturally raised" meat, ethical sourcing and so on. I'm a believer in Chipotle. That being said, I have found myself consistently disappointed with the performance of this UPenn University City chipotle. The quality food varies considerably. Stale rice, dry chicken/steak, inconsistent preparation/proportioning of burrito ingredients are all commonplace here. Service is slow, stuttering and even rude at times. I understand that this is a "Fast food chain" and at ~$6-7 a burrito, what can you expect. But compare this specific branch's performance to your average NYC branch, or even the center city Philadelphia one, and you're bound to be disappointed. To the casual passer by, avoid this Chipotle! To the Chipotle fan looking for a fix, fall back on this only in the darkest of withdrawals - but prepare to be disappointed.
(2)Justyn W.
I could go here for an early lunch and be content for the rest of the day (and that's saying a lot). I'm a chipotle advocate in general, but when speaking specifically about true chipotle on 39th and walnut I can't say enough positive things. There are times when I walk in and see the line and immediately get a bit depressed, like today for instance. It was literally out the door, but I was so pleasantly surprised when I found myself ordering in under 10 mins. The food itself truly needs no explanation, but for all my non-believers out there let me just say you are living an unfulfilled life. They almost always serve up enjoyable portions and have options for both Jose that love em at and those that don't. I found today's visit to be especially enjoyable because I received a healthy help thing of both carnitas and chicken on my burrito and straight up gorged. I always love going there as a quick lunch or dinner and will always be a staunch supporter of their food. If you haven't gone yet you are truly missing out.
(5)Kimberly Y.
Honestly, it can be difficult to find healthy food around campus without resorting to salads, so I always go to Chipotle when I'm feeling a little low on the veggies. If you avoid the sour cream (and white rice), you can get a pretty healthy meal for less than $10 here. I love the taste of the cilantro in the rice, and the chicken is usually juicy! The guac is also excellent, but up to you whether it's worth $2. They've been getting stingier with ingredients lately, so now the burrito bowls can fill me up for 1 meal (I used to do 1.5 or even 2 sometimes). This Chipotle doesn't seem too different from any others, aside from the convenient location... which means it will always be packed with students during the academic year! The line often wraps around until it hits the door, and even though the service is usually efficient it'll still take you a while to get to the bar. Please pick out what you want in advance, or else everyone will be waiting for you. Pro-tip: They have an online ordering system where you can pick up at the cash register! Saves you a good 15 minutes of waiting. There's also generally no line before 11:50 AM (and sometimes not the hottest ingredients), but anything goes after that.
(4)Jeff H.
I'm not a huge fan of chain restaurants. Whereas many people like their consistency from location to location, I love the individuality and uniqueness of restaurants when I choose to go out to eat. Now saying this, I still like Chipotle. Why? For one, you can see all the ingredients right in front of you and you can have them put together any way that you want to, I def recommend a burrito bowl. You'll have lots of choices for the ingredients and they all seem fresh enough. And with the added hot sauce, the final result is spicy Mexican food which I love. The Chipotle outpost in the University City section of Philadelphia is clean and staffed by friendly people. It is prob not that different from the many other branches around the country .... but it is still a viable option for a lunch or quick dinner when one is needed.
(4)J. Christopher E.
I'm still a fan, but definitely some problems at this location in the last 1/2 year. Seems like they are not able to retain staff. I come in twice a week and I now very rarely see the same people working. Every time I walk in it seems like they are interviewing. Because the staff frequently changes the service is often painfully slow.Quality of the food is inconsistent. Why can't they keep people? Economy recovering and they are not paying enough? Poor management? Do something to fix this problem.....
(4)Ricardo H.
Consistent at being the most disappointing at everything, this chipotle is in desperate need of new management and team members. Definitely the worst experience of any chipotle I've ever been to. From low quality food prep to unbelievably poor customer service, this chipotle wins the award of most disappointing on every level. Unfortunately, it is the only location on campus.
(1)Nadia T.
The management must really be mistreating its employees for them to be so rude to customers. I just ordered 2 tacos and as I went down the line, every single employee snapped at me. I have never had such an unpleasant experience at a dining establishment. I understand that the line is long and it must be stressful but it can never be justified for 5 employees in a row to snap at a paying customer.
(1)Benjamin Y.
If you're a Penn student looking for a quick and inexpensive lunch or dinner, this is the place to be. Over the years I've been to Chipotle countless times, either for take-out or dine in. However, I do feel that Chipotle's hype leads to a less than ideal experience. At peak hours, the line often stretches to the door, and this leads to inconsistency as they rush to quickly make burritos. It can also be a 15+ min wait frequently. I've been here when they are missing basic items like chicken or rice. Qdoba is just around the corner (40th and locust) and offers similar fare with less crowds, but something does bring me back to Chipotle. Chipotle's steak and chicken are both delicious and fresh, and their burrito bowls are a (relatively) healthy and very filling dining option. Recently, I've been going to Chipotle a lot less, but it is still a staple in University City.
(3)Amara M.
This particular location is a hot mess express. Everyone always seems so frantic. There's always long lines. The employees are just bitchy. I know they're mostly students who could care less, but a job is a job. I often ask for extra rice because I don't like their meat; they always act like its the biggest inconvenience to them here. I've been to several Other locations and had amazing experiences, no complaints. But this place is so hit or miss and it's mainly because of the staff. I only go to this location when I have to.
(2)Von M.
Not all chains are created equal, and Chipotle does a solid job of offering more healthful options than its competition. Our fave is the vegetarian fajita bowl, ordered with extra black beans, extra rice, corn salsa, hot salsa and guacamole. Squeeze some fresh lime (near the soda fountain) over all and you are good to go. If we are feeling particularly decadent, we may ask for the cheese and sour cream. A bowl is more than enough for two meals. Both the black beans and guacamole could be better spiced and the salsas should be zippier. When your repertoire is as limited as Chipotle, every item should be exceptional.
(3)Chanthorn H.
I thought it was only ok. So many people hype about this place, but it's average in my opinion. I ordered a steak burrito, and I felt it was a tad plain. Maybe it's my fault for not throwing in much veggies, but I felt the meat and rice could have used a little more flavor. Don't get me wrong, it was good, but it just wasn't great. I think they need a special sauce to top it off! Service was good. Fast and welcoming. Price is also pretty reasonable. Overall: If you need something fast and want to avoid your typical fast food, this could be your spot. I prefer their competition, but to all their own.
(3)Lauren M.
Obviously it's good. The guy gave me free guac which was super nice. They have single person bathrooms which is necessary for the humiliating process that follows eating at chipotle. The tortilla was kind of wet and cold which freaked me out and turned me off of finishing my burrito. I think it was a fluke though so I'll definitely come back because it's conveniently located halfway between campus and home.
(4)Sammy K.
Amazing (duh, its a chipotle) but honest toms is hands down better
(4)Kris S.
I'm a huge fan of chipotle. The food at this location is good, it tastes right. Although, service isn't so good. The employees constantly roll their eyes and rush at making the food so it's inconsistent. They will ask you what you want on top of your bowl while you are at the other end of the line...then you have to scream over the loud noise in there which is pretty annoying. You can tell the employees hate their job, it's very clear. Management here obviously isn't so good since they don't keep their employees in check, usually means the manager is just as horrible as the employees. The employees are just straight up rude, maybe even beyond rude at times. I go to chipotle a few times a week, at many different locations. The other locations I go to their employees are nothing like the employees are at this location.
(1)Kiki L.
Do not understand the hype about Chipotle. The consistent crowd made me curious about this place, but 1) The Mediocre food isn't worth the line. 2) Filthy and messy cashier's counter--you could just imagine the dirtiness in the kitchen. 3) employees have zero patience and sometimes show rudeness to customers. 4) Do they ever Empty the trash?
(1)John C.
Unfortunately, this Chipotle gave me cold rice... Cold chicken.. Not popping hot to balance out the salsa or guacamole! The Chipotle n Ardmore is the best! City Ave.. Horrible and 39th walnut ..waste of 9.57
(2)Lenny Z.
Chipotle was sort of cool when it first came out. It's still cool to many people. But to me, it's always been average and still is. Yes, they make a tasty burrito. And, they do it quick. And the guac and chips they overcharge you for are pretty darn good. But as a boy for Cali, this is not a real Mexican burrito. It's so American wannabe Mexican. And, it's priced that way as well, which means you pay more for something not quite is good. Don't mistake me. It's not bad. When convenient, like on this recent occasion, it does the trick. But, there is a lot better out there. And, not just authentic restaurant places. There are plenty of fast food Mexican joints that are much better.
(3)Christian B.
Om nom nom nom. Burritos! As far as the food is concerned, Chipotle is Chipotle. They've got the magical combination of meats, beans, rice, and other miscellany that unite to form a pretty tasty meal. I live within a 5 minute walk of this location and I probably eat here 2-3 times per week. The crowd here is almost entirely what you'd expect: college students. Unfortunately this means it tends to get VERY busy in the evenings, to the point where I'll wait nearly 15-20 minutes to get food. But, for me at least, this isn't that much of a problem because I'll always run into friends here. This Chipotle's crowd is a microcosm of Penn undergrads! Due to the high volume of customers at times, the workers here can sometimes appear rushed but you can hardly blame them. I've never had any bad experiences here, and this Chipotle will continue to be my go-to for a quick, filling, and delicious dinner.
(4)Michelle C.
I have been loving this Chipotle for healthy, fast lunches. Yep, I said healthy. Because if you forgo the wrap, cheese and heavy meats, you really can have your Chipotle and eat it too. Ask for a burrito bowl, and then use a lettuce base with just a little bit of brown rice and black beans, plus onions and peppers. I've noticed that Chipotle workers across the board are super generous with toppings, which is awesome, but also dangerous if you are trying to watch what you're eating. I finish off my burrito bowl with pico and both of the tomato-based salsas, plus some guacamole for some rich flavor and healthy fat. Their guac is super fresh and tasty. No dressing needed! The employees are always fast and friendly. Once their diet coke dispenser shot out clear liquid which was a bummer, but besides that, this location rocks.
(4)Peishan H.
I'm a college student and therefore naturally obsessed with Chipotle (veggie bowl = life) but the lines here are actually ridiculous. Like, I go at least 2 times a week during the semester and I can count on one hand the number of times when there wasn't a 15 minute line. They should open up a new location or something (I always ask myself why am I waiting so long for fast food, this is ridiculous, and then I promptly come back) but I'm already a hopeless pathetic addict so... can't complain too much.
(3)Andrea Y.
The food is great, typical chipotle food. However, they seemed to have replaced the entire staff over summer 2014 and even after giving it a month or two to speed up this is still consistently the slowest chipotle I have ever been to. Lines are 20+ minutes even at 3pm, don't even try to wait during lunch time or dinner, the line will be out the door and crawling along.
(3)Ceara D.
I was wrong about chipotle, I've been a fan of qdoba for so long and vowed to NEVER give chipotle a chance lol. My first experience at this location was terrible. I ordered a burrito bowl and they were out of cheese!!! I thought my corn was entirely way too sweet. I hated my meal. I gave them another chance this time at the city av location. I had a chicken burrito bowl with plenty of cheese and guac with an amazing side of chips. I used to think qdoba had the best chips, now on a good day their chips can give chipotle a run for their money. But if the chips aren't fresh you can get a stale batch. Chipotle chips have this wonderful crunch qdoba can only dream of having. I would prefer a little less salt but still very good. Now this guacamole, my goodness I'm in love with the overall quality. My only complaint is the long lines. But I'm an official fan now
(4)Jemi J.
They are very slow, so slow your food cools down on the assembly line. BUTTTTT a burrito bowl is only 4.91 (as of this post) for only rice, chicken and beans. mindblown.
(3)Taylor A.
I love Chipolte but this location is the worst!! Slowest service ever, the counter they make the food on disgustingly sloppy, and I don't think anyone there can actually wrap a burrito. If your in the area, just go to Qdoba and don't let this Chipolte ruin your opinion of all other Chipolte locations.
(1)Joyce B.
A huge fan of burrito. The delicious food can always remind me of the good olds days back wdk. Oh, youth~
(3)Huyennnn D.
I love chipotle! I love this specific location for multiple reasons. 1. free parking on walnut street after 8pm. 2. outside seating! I sometimes bring my bichon poodle for walks and like to stop by here for a quick bite while people watching. 3. Always friendly staff. They're constantly running through their foods so basically you'll always get fresh of everything.
(5)Kevin Y.
Honestly, I would love this Chipotle if the assembly line learned how to process customers quicker. Seeing as how this Chipotle is right on Penn campus, you can usually expect a 20+ person line during all mealtimes. While other Chipotles would be able to process this many customers in less than 15 minutes, this particular franchise's assembly line could use a few pointers on how to do that. Other than the fact that I normally have to wait 20+ minutes for my food, this Chipotle really isn't bad. The employees here are actually pretty nice, the food quality is typical of all Chipotles, and if you really wanted to eat in the building, it's usually not hard to find an empty table or booth. Definitely a convenient place to get your Chipotle fix.
(3)Shereen C.
Not bad but not great Tastes good, healthy, clean, and bland Good service. Nice staff.
(3)Brianna K.
I have never had Chipotle before- so maybe my review of this specific store is biased.. But I don't care! This was good and a stellar option in University City! I came in to try the new Sofritas. Being a vegan always on the lookout for new and exciting vegan goodies, I was desperate to give these a try. And I do not regret it. I had them in a bowl with brown rice, black beans, grilled veggies, pico de gallo, lettuce, and some spicy sauce. It was a very spicy meal overall. The sofritas themselves were the strangest thing- it tasted nothing like tofu- the pieces were so crumbled up that it was all sauce, aka DELICIOUS and a great cruelty free way to enjoy the benefits of tofu for those who don't like the taste. Eat all the sofritas!
(5)Steven C.
I love Chipotle. Great food for a decent price. The one thing I don't like is that they are often out of various ingredients, like chicken or beans. On top of that, this seems to happen at peak hours, as well. Overall, it's a great place to go when you've got about $8 and are hungry.
(4)Craig C.
As with all Chipotles, the food here is quite good. Personally, I am partial to the steak burrito with double meat. However, a few things hold this location back. For one, the lines can become astoundlingly long during peak hours. Like, there are people out the door at noon waiting for their burritos. Another complaint is that several members of the staff are just over the top in their efforts to make conversation and seem cheery. I would much prefer they simply take my order and allow me to proceed to the next station rather than demand to know what I'm up to, if I'm particularly hungry today, whether I've been to the bar represented on the t-shirt I'm wearing, etc. Again, good food, but there are better Chipotles out there.
(2)Jackie W.
staple for all Penn kids. The food is good but I find that this Chipotle always gives you less food than other Chipotles. Additionally, I'd rather walk the extra 5 blocks to Honest Toms and pay an extra $1 for their amazing burrito.
(3)Lisa D.
The Good: In my experiences, you tend to get more food for your money here than the Chipotles in Center City. There's a considerable amount of seating, and if that somehow fills up, you're right next to Penn's quad, which is good for Taco picnics. Compared to Qdoba, Chipotle's ingredients are fantastic. It's not necessarily authentic Mexican food, but it's tasty. The Bad: LONG LINES. At peak times especially, expect to wait a bit. This isn't a reflection on the staff, who are actually pretty efficient, but more a consequence of serving a college neighborhood. The other patrons are genuine college students. Sometimes, it can get a little bro-ey. For someone like me who lives in Spruce Hill but isn't a student, that's a huge turn off.
(4)Toni R.
everything is fantastic besides the line! i love chipotle.
(4)Yuezhu X.
Very delicious tacos! I love the soft tacos with Barbacoa and guacamole so much~ Reasonable price with three tacos that satisfies belly!
(5)Jay D.
like the cheesesteak joints qdoba's always nearby but a little worse
(4)Sagar P.
The veggie bowl is great and they also have sofritas to add to the vegetarian options. Overall it's a typical chipotle. It gets really full around lunch and dinner, but the line moves pretty quick. This location runs out of things (like guacamole) sometimes, but I haven't had this problem often. However they do seem to have unexpected closings a lot more than often than any other location I have encountered. They often close here for bad weather or random unknown reasons (while the surrounding restaurants stay open).
(4)Dilip R.
Of the many Chipotle locations I have been to, this one remains one of the best. The ingredients are always fresh -- more so than other locations in Rittenhouse and even in Manhattan. The music (though I believe this might be standardized across all locations) is always great and sets a chill mood for customers. While it can get busy at peak lunch and dinner hours, the lines move fairly fast. And most of all, the staff are extremely friendly. The portions are more generous than most other locations and the staff never complain if you ask for extra ingredients. Overall, Chipotle is truly one of the best dining options available on Penn's campus and will remain one of my favorites for the rest of my time at Penn.
(5)fjafj f.
Why did I bother the time to put in my order 3 hours ahead of time and pay in advance so that I can show up and find that the order isn't ready yet? Instead of a serious apology she tells me to sit down and wait while they get my order ready.
(2)Jeff M.
An annoying trend I've noticed: When they get to the "wrapping the burrito" part of the human conveyer belt, they will tear the tortilla. Considering that these burritos have the breadth and stature of a premature newborn, this is understandable and almost expected. What annoys me though is that the employees at this location will carelessly tear apart the burrito, then check to see if you didn't notice so that they can just wrap it up and let you deal with the mayhem after you get home. After creating a tear that a car could drive through (hyperbole) one employee asked me, "you think you can still eat it or do I have to grab another tortilla?" No, let me just grab a fork because of the inconvenience I've caused you. It's not like I'm paying for it or anything... So basically, keep an eye on them when they're making your food. They are after all college students who could give a rat's *ss if you end up with a burrito that you can (or can't) contain with your two hands. Promptly call them out when they try to hide their mistakes and then your dining experience can only be ruined by your own incompetence as opposed to theirs.
(3)Anil C.
Not the best Chipotle I've seen. Very good and friendly service, but this one is a bit too dark for my taste. Great food, as well.
(4)Chris M.
[insert standard I-never-eat-at-chains disclaimer/hedge here] I'm not sure that my review will be representative of a normal experience at this Chipotle, as I visited during Spring Break. But when I visited, it was delightfully empty, and we strolled right up to the counter to order before taking our pick of seats (I'm sure this is aberrant). I ordered a veggie burrito, which, it turns out, is roughly the size of one of my wife's smaller purses. They pleasantly packed up this edible--and delicious--valise, and I went over to the drink area to pour some freshly brewed iced tea, which was also very good. The burrito was very good, and I thought the hot sauce was nicely spicy and delicious (too often are hot sauces either tasty and not spicy enough or face-charring and bland). And at $6 it was not a bad bargain. All in all a very good experience. Will be back next Spring Break.
(4)Brandon S.
can't go wrong with pot'le
(5)Eric C.
I can always get a seat at this Chipotle. It's conveniently located, and if I order ahead, there's really no wait! staff are always nice. I'm a fan of their burritos.
(5)Tiffany H.
Long lines and small portions.
(2)Clea M.
University City Chipotle, you deserve more than a paltry 3ish stars! You would think with all the college students, this place would be packed, but I never have to wait more than a good 10 minutes to leave through the exit doors with my burrito in tow (I wouldn't sit down to eat here, as the atmosphere leaves a little to be desired and plus, I can just walk 10 minutes and I'm home again, free to put on my drawstring PJ pants and plop down on the couch like a good American!) Their veggie burrito is far tastier than Qdoba. At least, their guac is better...the general ingredients seem fresher to me...and I never have a stomach ache by the end like I do with Qdoba. Sorry, Qdoba. I'm not sure what that's all about. To the reviewer who said look at the calories online and skip the tortilla, are you crazy? Life is too short not to eat burritos. And yes, they are gigantic, so there's a reason that I cut mine in half and wrap it up right away for lunch the next day (except when sometimes I dig into leftovers an hour later). Chipotle seems to be getting on the eco-friendly-gravy-train, with locally sourced ingredients or some other corporate BS-speak proclaiming the goodness of their ingredients on the menu. It makes me feel a little better eating here, so I guess it's working.
(4)Ann L.
This place sucked nothing I asked for on my taco was on it Taco Bell would have been better
(1)Andrea T.
I guess this place is great if you are a typical penn kid who never eats in the dining hall or ramen in the dorm. I was up near Penn and excited that chipotle had opened up shop, but I will stick to el fuego.
(3)Dana B.
Friendly staff, great burritos, and speedy service, what more could you want? Granted I was getting my food to go and not sitting in, the length of the line didn't deter me for a second--the efficiency made up for it. Seems like it gets quite busy during the lunch hour, but that's to be expected. I'm sure I'll be back!
(5)Elisabeth Y.
On Monday, I was craving a burrito all day. I kept thinking about it. Then I had to work late, during which one of my coworkers spent some time taunting me with a Chipotle burrito- I couldn't even steal a bite because it had meat in it! I kept having things to do that afternoon, which turned into evening so quickly: working out, running errands. All I could think about was having a Chipotle burrito for dinner. It was like a dream deferred. It felt so far away. Ultimately though, nothing gets between me and my dreams. Stopped at Chipotle in University City on my way home from work and finally at 7:30pm my wish to eat an enormous and delicious burrito came true. It is not an authentic Mexican burrito. But I don't care.
(4)Sylvia M.
I went here after much raving from people who said they just looooooooved Chipotle. So I said, what the heck! I had a chicken burrito and added my usual salsa of choice and just a little bit of cheese (I don't like unmelted shredded cheese on my food). I wasn't impressed. It lacked some flavor... Nothing special in my mind.. Qdoba loyal. I really don't understand why there is always a long line (or at least used to be when they were fairly new)... it's nothing to rave about. Sorry, Chipotle.
(3)Jess M.
I'm normally pro Chipotle but this one was pretty chaotic. I hoofed it over the other weekend for dinner and was informed upon approaching the line that they'd run out of black beans. Um, what? You're Chipotle, you should have beans coming out of your ears. Not to mention the kid working the line should've informed his cook that he needed more. I waited it out about 10 minutes for more beans to be cooked, but didn't get even a fake apology for being made to wait. When first informed that I had to wait, I told the fella I'd want a new tortilla heated up (he'd heated one anyway and already put the rice on it knowing the beans were out) and then tried to pass me back the cold one. To have this be my problem is not the end of the world of course, but dude this kid is not doing this Chipotle any service by working there. I did eventually get the completed burrito I wanted and mostly enjoyed it. I live in Fairmount and am rarely in University City. I can definitely say I won't go out of my way for this place again.
(2)Oski B.
A decent burrito, but getting in can be tricky if you're not paying attention. Whoever designed this site must have thought that Ivy League students are more attentive than the average Joe (the Plumber). Follow along so you don't look stupid like me and my friends. When you walk in, you'll probably think that you should go through the door directly in front of you. Wrong. That's where you exit. The entrance is actually directly to the left. Yes, you smartasses will say, there IS signage. You probably won't see until after it's too late, but it's there. We ordered three burritos and the dude who was charged with rolling them up was incapable of rolling two of the three. This was the first time ever that I've ever been asked whether I would like to have my burrito rewrapped or if I just wanted to eat it in a bowl. WTF?
(3)Dung H.
Two stars for never having to wait in a long line (typical of most Chipotles that I've been to, both in Philly and DC) and to being conveniently located. But other than that, I'm disappointed in this location. I am a HUGE fan of chipotle but this location is rather stingy with their portions. I think I got like 5 pieces of chicken with my burrito bowl and they never give you enough rice or lettuce! I always have to ask for "a little more". Other locations usually add a decent amount so that all of the items are balanced. Who wants a bowl of salsa and sour cream with like a half scoop of rice and 3 shreds of lettuce? pfffffffft. gross. Head to the center city location, waaay better. But if you live in university city, you will probably have to actually ask them for more rice, corn, salsa, beans, lettuce, guac, whatever. because they don't give you enough for your money ((this is all in comparison to like... every other chipotle)).
(2)Beca M.
What a ripoff!! I got a bean burrito (3/5 stars)with some chips and guac (1/5 stars) on the side. I paid approx $14... maybe even more for my meal.. which is far more than I want to spend on greasy fast food that is going to send my GI tract into shock. My stomach wasn't right for two days, I don't know why, I eat beans on a semi-regular basis so all I can blame is the greasiness. Next time save yourself the money and make your own burrito (everything they have comes out of a can anyway).
(2)Casey K.
One of the better options on Walnut b/w 39th and 40th. It's a standby for a decent sit down burrito place. I usually get the naked vege burrito bowl (guac comes free -- YAY for being vegetarian!). It's relatively clean, though the dim lighting makes this place a sad establishment to eat at.
(3)Jeremy L.
The burritos here are better than the ones at Qdoba around the corner, which has gone steadily downhill for the last two years. That having been said the people working at Chipotle must have severe cases of anterograde amnesia, because I must have repeated my order four or five times to this one woman. Every 10 seconds she looked up at me as though I had just arrived. She was a lot like that guy in Memento.
(4)Di P.
Food is not bad as typical fast food texmex place. But ... beware of the calories/fat--- the burrito wrap (the tortilla) is 300 calories and the chips are closer to 600 calories. Easily a meal can be over 1000 calories.
(3)Molly O.
Veg Burrito includes Guac says the menu. Hmmm.. then why didn't mine have any on it? I ask and I am told I have to ask for it but the menu says it comes with it. So it's like ordering a chicken burrito and having to ask for the chicken?? Riiiight. Quit trying to be cheap, Chipotle. I'll stick to something else for now. Sorry.
(2)Thea W.
So so good... until I reach the spicy part of my burrito. It happens every time. I'm nearing the end of my delicious burrito and BAM! I get a super spicy spot. This doesn't stop me though, for I am the Burrito Bandito. Staff is nice, but they always seem flabbergasted when I say "no beans". I wish they would just accept this already. I'm never getting beans, get over it. But I always get the nachos. They always come nice and hot, with wonderful lime flavor.
(3)Kirby J.
Avoid lunchtime at all costs unless giant crowds of babbling Penn kids are your thing. Avoid move-in week all together.
(3)George A.
I've been a huge fan of Chipotle for over five years now. I was so glad when I saw Chipotle opened in Philly, and even more glad to see one in University city. BUT... All i can say is that the staff at the university city location is downright sloppy, which yields a lousy burrito The quality of the burrito is all over the map. It's either too much beans or too much rice, too little salsa or too much steak. Scratch the too much steak part...I kinda like that. In the end, there is only so much a tortilla can handle. The worst incident I remember is when a server mercilessly squeezed the living daylights of the burrito and tore it. Instead of rewrapping it, she just tacked on another piece of foil, and handed it to me as if saying," I wrapped it, didn't I? It's your problem now." The servers at this particular location give this joint a bad rap. If you head over during weekdays in the afternoon, you may get a better burrito. I have to say that the spicy salsa (red) at this location is better than the city ave one, where it seems a bit milder.
(3)Geoff O.
Great veggie burritos. Meat eaters should know the beef is local, organic. This is a good place to eat and the food is tasty too.
(4)Benny Y.
He says: I've eaten here a bit more than the "she" so I get to go first. I am mixed about this place. Firstly, the food is not bad. They're pretty much a chain burrito shop, in the mold of Qdoba and others. The meats are pretty tasty, which is an important part of my burrito. I also find their guacamole to be pretty darn tasty, above average for a chain. And they have corn salsa, which is pretty tasty. Unfortunately, adding guac is practically 1/4 the cost of a burrito. So basically, you can get a good burrito if you're willing to get ripped off or an okay burrito if you just want slightly overpriced tex-mex food. A solid choice if you're looking for quick mex that takes credit though. I prefer it over Qdoba. She says: I agree with him. I usually get a chicken burrito bowl; the chicken is always nicely charred and seasoned, and the rice is pretty yummy. A little on the pricey side, but a relatively fast and tasty option.
(3)Justin K.
FINALLY, IT IS HERE. As a Colorado native, I was ecstatic to see that Chipotle arrived at Penn. No more disgusting Qdoba. Chipotle is the premier fast food burrito, with a freshness and quality (a SPIRIT) that just does not compare to anything else (except maybe Don Memo, but they take too long). The one complaint I have about this place is that they sometimes are inconsistent. Sometimes they give you too little rice, and then everything else, which is done in proportion to the rice, is lacking. They you have this little fist-sized thing when what you really want is a burrito the size of a baby. On the other hand, sometimes they overfill and the tortilla breaks. Then you spill beans and rice all over yourself while the entire campus watches you through the Walnut Street window. Still, fantastic place.
(5)Pam W.
Chipotle's chicken is SO tender & whatever they cook it in makes me melt! It is so good. I even went close to closing & the food was fresh. The drinks are expensive. One thing that disappointed me was the lack of sauces. I enjoy thai peanut sauce on my burrio-less burritos! *I get it in a bowl*. Better selection than what I saw at Qdoba, helping me to make the decision of coming to Chipotle.
(3)Keyur J.
pure awesome till the last grain of rice!! +great music
(5)Terry C.
Chipotle in University City is only getting 4 stars from me because of the chips and salsa... The burritos would only get 2.5 stars. The staff would get maybe 3 stars. There is no consistency with the way the food gets prepared, wrapped, or served. Isn't there a class for that?! It's great because it is close to work, but not good if multiple people are going in on an order. And let's not get started on the price... $12 for a burrito, guacamole, chips and salsa!! Huh?!
(4)Ophelia A.
This place is becoming A JOKE! Now, if you've had one Chipotle, you've had them all. It's pretty standard.... However, this particular location is on a MAJOR college campus, University of PA, which means it gets EXTREMELY busy. So, I went there one night and right after I walked in at about 9:45PM, about 40 people literally walked in behind me and then even more came. BUT, how about they did NOT have enough food already ready to feed the crowd. When it was my turn, the server attempted to give me the scraps of peppers that were left. I asked if there was anymore to which she replied they would be ready in 2 minutes. However, I watched the guy cooking put a huge batch of peppers on the stove right at that moment. WHY IS HE JUST PUTTING PEPPERS ON THE STOVE??? Those should have been on the stove waaaaaay before I even got to the counter! So, I told them I would step off the line and wait. Then, I went there again, TONIGHT at around 9PM. Before I walked in, there was already an extremely long line. Once again, the same thing... not enough peppers... and not enough of many things... and they were completely out of lettuce! However, they didn't discount anyone for their lack of product. And the brown rice was a bit undercooked. Again, they are on a college campus. This is Mexican FAST FOOD! And it's actually pretty good and healthy! Maybe I need to write a letter to management because the cooking staff seems to be understaffed or unorganized. Clearly there is a problem with them being able to keep up with the high flood of customers that enter the establishment. It can be quite frustrating, especially if I see you intentionally giving me the bottom of the bin so you can keep the line moving! Get the kitchen in order!
(2)Meghan H.
I was very excited when I saw that Chipotle was coming to University City. The burritos are yummy, enormous and incredibly filling, and (imo) a good value. The side of chips and guac is worth adding to your order if you are either incredibly hungry or have someone to share it with. To me, Chipotle is far and away the best of any of the Mexican fast food chains.
(3)BJ M.
Waited in the super long line opening day because, hey, free burritos. My chicken burrito was above average, though not my #1 burrito. I will definitely head back soon and investigate further.
(3)Paul R.
A vegetarian burrito from Chipotle costs $5.95; beef or chicken, $6.35. For this amount of money, one can purchase roughly seven and a half pounds of oatmeal, ten pounds of bananas, or one pound of wild rice (which is actually not rice at all, but a grass that grows primarily in the American North East). When these three options are not available, however, a Chipotle burrito surely satisfies. A wise man once turned one burrito into two meals--I have never done this, and so end each dining experience with heavy eyelids and an inability to think clearly. This is also known as "The Nod" or "That Itis," and its effects are bolstered by Sunkist Orange, consumed through a straw. Frankly it is not altogether unpleasant. Thank you, too, to Chipotle, for offering free burritos the first day they opened. Though the nominal monetary savings was negated by the seemingly endless uphill battle against sub-zero temperatures, the plain free-ness of it all made it taste so so sweet.
(3)Jason B.
Chipotle is the best restaurant ever known to humankind. Stephen Starr and all his iron chefs cant touch it. Seriously. Just give up at being a restauranteur because Chipotle has arrived in Philly. Honestly, would you rather have some overpriced sushi and tempura that you can get at any two-bit Japanese place while listening to some God-awful techno or would you rather eat Chipotle? Don't answer because that's a rhetorical question. I don't know why I am comparing Pod to Chipotle but either way, Chipotle is awesome. It's a ton of fresh, hot, well-seasoned, delicious food at a very low price. It fills you up, sometimes even enough for two meals.
(5)Jessica W.
For people like me that grew up with neither, Chipotle and Qdoba truly are the same thing, both of which are overpriced fresher than Taco Bell but not the freshest. To me, this place is servicable should I go with a colleague but if I really want a burrito I could make one better myself. I reserve my takeout Mexican money for some of Philly's better offerings like La Lupe.
(2)Nadia T.
The management must really be mistreating its employees for them to be so rude to customers. I just ordered 2 tacos and as I went down the line, every single employee snapped at me. I have never had such an unpleasant experience at a dining establishment. I understand that the line is long and it must be stressful but it can never be justified for 5 employees in a row to snap at a paying customer.
(1)Victoria L.
Like all chain restaurants, Chipotle is Chipotle. I frequent here for a quick pick-me-up dinner or lunch. Unfortunately, the service here is horrible. The staff is unfriendly and cold. They are also really slow, hence the forever long lines here that barely move. If you're craving Chipotle, be prepared to wait in line for a long time during prime time.
(3)Sydney T.
Firstly I wanna say I'm a die hard chipotle fan. Whenever I don't know what I want to eat, I usually end up at chipotle. It's cheap, you get tons of food, and it tastes like something God made himself. That being said, this place SUCKS. Not because of anything bad with the three things I mentioned above but because of the service. I went to this other chipotle where I saw this nice, awesome chick make this gigantic burrito for this guy with "double wrap, double meat". I have a reputation for eating a lot so this was like something out of a wet dream (from drooling in my sleep). I asked her about it and she informed that any chipotle should be able to make it for you and it doesn't cost any more also! I was too excited at this point and she even offered to make one for me on the spot but I turned it down cuz I was in a rush at the moment and my burrito was almost done. Fast forward a couple of days. I went to the gym and worked up an appetite so I drove over to this chipotle. I tried to ask if the First Lady if she could make it a double wrap and she said sure. I'm on a roll (no pun intended). Then I asked the next lady if I could get double meat, then she just ignored me. Then I repeated myself and then she looked at me, then ignored me and then started muttering under her breath, then I asked if they could make it like a giant burrito, and then another lady answered saying they don't know how to do that while I could blatantly see the second muttering stuff (I'm assuming it's about me). In the end, I just gave up and asked the third lady to get rid of the second wrap and make it a regular burrito. I didn't mind that I just walked away with a regular burrito (well I did mind a little but only cuz I was hangry) but I was mostly pissed about the second girl blatantly muttering under her breath. Look me in the eye when I'm saying something and if you don't know then just say it. Someone like her does not belong on the line talking to customers. She's definitely a BOH kinda person so stick her on chopping duty or something (tats on rift arm). Granted it was dinner time and it was a little busy but the whole point of people in food/bev industry is that they gotta work under pressure. And if they're in the front, learn how to not seem like a witch. Obviously this place is right in university city so the people that work there are probably kids but you think a college kid would've learned manners at this point in her life. I'm curious to how she'll fare in the corporate world when there is potential more crap to dealing than just particular customers (I'll admit) like myself. Unfortunately I came here more than the place in center city because of easier parking but I much rather deal with parking that deal with her (people talking under their breath is one of the things that sets me off as you can tell).
(1)Joyce B.
A huge fan of burrito. The delicious food can always remind me of the good olds days back wdk. Oh, youth~
(3)Huyennnn D.
I love chipotle! I love this specific location for multiple reasons. 1. free parking on walnut street after 8pm. 2. outside seating! I sometimes bring my bichon poodle for walks and like to stop by here for a quick bite while people watching. 3. Always friendly staff. They're constantly running through their foods so basically you'll always get fresh of everything.
(5)Kee K.
My daughter and I had a lunch date yesterday and decided on Chipotles. We have had Chipotles before but this time was quite disappointing. I wanted to place two orders. The first, a bowl. The second, a burrito. Both with the same ingredients. I noticed that the initial server was in an unusual rush thus making her 1st mistake in giving me chicken when I asked for shredded beef. When I informed her of her error, which wouldn't have occurred if she was listening, she then stated that if she added Barbacoa, it would be additional costs to me. That was her 2nd mistake. I didn't ask for a mixture to begin with. And once she realized her error, she grabbed the bowl and threw it into the trash. I had no idea Chipotles took part in throwing away food just for the hell of it. Now, onto the burrito. Once I began nearing the end of the line to pay for the order, I realized that after they added the Barbacoa to the burrito, someone then placed cubed steak onto it. Which I never asked for. I made it pretty clear to the servers that rushing orders causes unnecessary mistakes and voids quality customer service. The cashier apologized for the inconvenience that the servers should have given. Overall, although my daughter and I enjoyed the flavor of our lunch, it wasn't a pleasant experience ordering it. I wanted to get out of there in a hurry from being so aggravated. Do better Chipotles.
(2)Paul L.
I write this review as a lover of this chain of restaurants, this gateway drug of mexican cuisine, this staple food of college students. I've even consumed the koolaid on the whole "naturally raised" meat, ethical sourcing and so on. I'm a believer in Chipotle. That being said, I have found myself consistently disappointed with the performance of this UPenn University City chipotle. The quality food varies considerably. Stale rice, dry chicken/steak, inconsistent preparation/proportioning of burrito ingredients are all commonplace here. Service is slow, stuttering and even rude at times. I understand that this is a "Fast food chain" and at ~$6-7 a burrito, what can you expect. But compare this specific branch's performance to your average NYC branch, or even the center city Philadelphia one, and you're bound to be disappointed. To the casual passer by, avoid this Chipotle! To the Chipotle fan looking for a fix, fall back on this only in the darkest of withdrawals - but prepare to be disappointed.
(2)J. Christopher E.
I'm still a fan, but definitely some problems at this location in the last 1/2 year. Seems like they are not able to retain staff. I come in twice a week and I now very rarely see the same people working. Every time I walk in it seems like they are interviewing. Because the staff frequently changes the service is often painfully slow.Quality of the food is inconsistent. Why can't they keep people? Economy recovering and they are not paying enough? Poor management? Do something to fix this problem.....
(4)Justyn W.
I could go here for an early lunch and be content for the rest of the day (and that's saying a lot). I'm a chipotle advocate in general, but when speaking specifically about true chipotle on 39th and walnut I can't say enough positive things. There are times when I walk in and see the line and immediately get a bit depressed, like today for instance. It was literally out the door, but I was so pleasantly surprised when I found myself ordering in under 10 mins. The food itself truly needs no explanation, but for all my non-believers out there let me just say you are living an unfulfilled life. They almost always serve up enjoyable portions and have options for both Jose that love em at and those that don't. I found today's visit to be especially enjoyable because I received a healthy help thing of both carnitas and chicken on my burrito and straight up gorged. I always love going there as a quick lunch or dinner and will always be a staunch supporter of their food. If you haven't gone yet you are truly missing out.
(5)Kimberly Y.
Honestly, it can be difficult to find healthy food around campus without resorting to salads, so I always go to Chipotle when I'm feeling a little low on the veggies. If you avoid the sour cream (and white rice), you can get a pretty healthy meal for less than $10 here. I love the taste of the cilantro in the rice, and the chicken is usually juicy! The guac is also excellent, but up to you whether it's worth $2. They've been getting stingier with ingredients lately, so now the burrito bowls can fill me up for 1 meal (I used to do 1.5 or even 2 sometimes). This Chipotle doesn't seem too different from any others, aside from the convenient location... which means it will always be packed with students during the academic year! The line often wraps around until it hits the door, and even though the service is usually efficient it'll still take you a while to get to the bar. Please pick out what you want in advance, or else everyone will be waiting for you. Pro-tip: They have an online ordering system where you can pick up at the cash register! Saves you a good 15 minutes of waiting. There's also generally no line before 11:50 AM (and sometimes not the hottest ingredients), but anything goes after that.
(4)Jeff H.
I'm not a huge fan of chain restaurants. Whereas many people like their consistency from location to location, I love the individuality and uniqueness of restaurants when I choose to go out to eat. Now saying this, I still like Chipotle. Why? For one, you can see all the ingredients right in front of you and you can have them put together any way that you want to, I def recommend a burrito bowl. You'll have lots of choices for the ingredients and they all seem fresh enough. And with the added hot sauce, the final result is spicy Mexican food which I love. The Chipotle outpost in the University City section of Philadelphia is clean and staffed by friendly people. It is prob not that different from the many other branches around the country .... but it is still a viable option for a lunch or quick dinner when one is needed.
(4)Ricardo H.
Consistent at being the most disappointing at everything, this chipotle is in desperate need of new management and team members. Definitely the worst experience of any chipotle I've ever been to. From low quality food prep to unbelievably poor customer service, this chipotle wins the award of most disappointing on every level. Unfortunately, it is the only location on campus.
(1)Benjamin Y.
If you're a Penn student looking for a quick and inexpensive lunch or dinner, this is the place to be. Over the years I've been to Chipotle countless times, either for take-out or dine in. However, I do feel that Chipotle's hype leads to a less than ideal experience. At peak hours, the line often stretches to the door, and this leads to inconsistency as they rush to quickly make burritos. It can also be a 15+ min wait frequently. I've been here when they are missing basic items like chicken or rice. Qdoba is just around the corner (40th and locust) and offers similar fare with less crowds, but something does bring me back to Chipotle. Chipotle's steak and chicken are both delicious and fresh, and their burrito bowls are a (relatively) healthy and very filling dining option. Recently, I've been going to Chipotle a lot less, but it is still a staple in University City.
(3)Amara M.
This particular location is a hot mess express. Everyone always seems so frantic. There's always long lines. The employees are just bitchy. I know they're mostly students who could care less, but a job is a job. I often ask for extra rice because I don't like their meat; they always act like its the biggest inconvenience to them here. I've been to several Other locations and had amazing experiences, no complaints. But this place is so hit or miss and it's mainly because of the staff. I only go to this location when I have to.
(2)Von M.
Not all chains are created equal, and Chipotle does a solid job of offering more healthful options than its competition. Our fave is the vegetarian fajita bowl, ordered with extra black beans, extra rice, corn salsa, hot salsa and guacamole. Squeeze some fresh lime (near the soda fountain) over all and you are good to go. If we are feeling particularly decadent, we may ask for the cheese and sour cream. A bowl is more than enough for two meals. Both the black beans and guacamole could be better spiced and the salsas should be zippier. When your repertoire is as limited as Chipotle, every item should be exceptional.
(3)Chanthorn H.
I thought it was only ok. So many people hype about this place, but it's average in my opinion. I ordered a steak burrito, and I felt it was a tad plain. Maybe it's my fault for not throwing in much veggies, but I felt the meat and rice could have used a little more flavor. Don't get me wrong, it was good, but it just wasn't great. I think they need a special sauce to top it off! Service was good. Fast and welcoming. Price is also pretty reasonable. Overall: If you need something fast and want to avoid your typical fast food, this could be your spot. I prefer their competition, but to all their own.
(3)Lauren M.
Obviously it's good. The guy gave me free guac which was super nice. They have single person bathrooms which is necessary for the humiliating process that follows eating at chipotle. The tortilla was kind of wet and cold which freaked me out and turned me off of finishing my burrito. I think it was a fluke though so I'll definitely come back because it's conveniently located halfway between campus and home.
(4)Sammy K.
Amazing (duh, its a chipotle) but honest toms is hands down better
(4)Kris S.
I'm a huge fan of chipotle. The food at this location is good, it tastes right. Although, service isn't so good. The employees constantly roll their eyes and rush at making the food so it's inconsistent. They will ask you what you want on top of your bowl while you are at the other end of the line...then you have to scream over the loud noise in there which is pretty annoying. You can tell the employees hate their job, it's very clear. Management here obviously isn't so good since they don't keep their employees in check, usually means the manager is just as horrible as the employees. The employees are just straight up rude, maybe even beyond rude at times. I go to chipotle a few times a week, at many different locations. The other locations I go to their employees are nothing like the employees are at this location.
(1)Kiki L.
Do not understand the hype about Chipotle. The consistent crowd made me curious about this place, but 1) The Mediocre food isn't worth the line. 2) Filthy and messy cashier's counter--you could just imagine the dirtiness in the kitchen. 3) employees have zero patience and sometimes show rudeness to customers. 4) Do they ever Empty the trash?
(1)John C.
Unfortunately, this Chipotle gave me cold rice... Cold chicken.. Not popping hot to balance out the salsa or guacamole! The Chipotle n Ardmore is the best! City Ave.. Horrible and 39th walnut ..waste of 9.57
(2)Lenny Z.
Chipotle was sort of cool when it first came out. It's still cool to many people. But to me, it's always been average and still is. Yes, they make a tasty burrito. And, they do it quick. And the guac and chips they overcharge you for are pretty darn good. But as a boy for Cali, this is not a real Mexican burrito. It's so American wannabe Mexican. And, it's priced that way as well, which means you pay more for something not quite is good. Don't mistake me. It's not bad. When convenient, like on this recent occasion, it does the trick. But, there is a lot better out there. And, not just authentic restaurant places. There are plenty of fast food Mexican joints that are much better.
(3)Christian B.
Om nom nom nom. Burritos! As far as the food is concerned, Chipotle is Chipotle. They've got the magical combination of meats, beans, rice, and other miscellany that unite to form a pretty tasty meal. I live within a 5 minute walk of this location and I probably eat here 2-3 times per week. The crowd here is almost entirely what you'd expect: college students. Unfortunately this means it tends to get VERY busy in the evenings, to the point where I'll wait nearly 15-20 minutes to get food. But, for me at least, this isn't that much of a problem because I'll always run into friends here. This Chipotle's crowd is a microcosm of Penn undergrads! Due to the high volume of customers at times, the workers here can sometimes appear rushed but you can hardly blame them. I've never had any bad experiences here, and this Chipotle will continue to be my go-to for a quick, filling, and delicious dinner.
(4)Michelle C.
I have been loving this Chipotle for healthy, fast lunches. Yep, I said healthy. Because if you forgo the wrap, cheese and heavy meats, you really can have your Chipotle and eat it too. Ask for a burrito bowl, and then use a lettuce base with just a little bit of brown rice and black beans, plus onions and peppers. I've noticed that Chipotle workers across the board are super generous with toppings, which is awesome, but also dangerous if you are trying to watch what you're eating. I finish off my burrito bowl with pico and both of the tomato-based salsas, plus some guacamole for some rich flavor and healthy fat. Their guac is super fresh and tasty. No dressing needed! The employees are always fast and friendly. Once their diet coke dispenser shot out clear liquid which was a bummer, but besides that, this location rocks.
(4)Peishan H.
I'm a college student and therefore naturally obsessed with Chipotle (veggie bowl = life) but the lines here are actually ridiculous. Like, I go at least 2 times a week during the semester and I can count on one hand the number of times when there wasn't a 15 minute line. They should open up a new location or something (I always ask myself why am I waiting so long for fast food, this is ridiculous, and then I promptly come back) but I'm already a hopeless pathetic addict so... can't complain too much.
(3)Brianna K.
I have never had Chipotle before- so maybe my review of this specific store is biased.. But I don't care! This was good and a stellar option in University City! I came in to try the new Sofritas. Being a vegan always on the lookout for new and exciting vegan goodies, I was desperate to give these a try. And I do not regret it. I had them in a bowl with brown rice, black beans, grilled veggies, pico de gallo, lettuce, and some spicy sauce. It was a very spicy meal overall. The sofritas themselves were the strangest thing- it tasted nothing like tofu- the pieces were so crumbled up that it was all sauce, aka DELICIOUS and a great cruelty free way to enjoy the benefits of tofu for those who don't like the taste. Eat all the sofritas!
(5)Steven C.
I love Chipotle. Great food for a decent price. The one thing I don't like is that they are often out of various ingredients, like chicken or beans. On top of that, this seems to happen at peak hours, as well. Overall, it's a great place to go when you've got about $8 and are hungry.
(4)Craig C.
As with all Chipotles, the food here is quite good. Personally, I am partial to the steak burrito with double meat. However, a few things hold this location back. For one, the lines can become astoundlingly long during peak hours. Like, there are people out the door at noon waiting for their burritos. Another complaint is that several members of the staff are just over the top in their efforts to make conversation and seem cheery. I would much prefer they simply take my order and allow me to proceed to the next station rather than demand to know what I'm up to, if I'm particularly hungry today, whether I've been to the bar represented on the t-shirt I'm wearing, etc. Again, good food, but there are better Chipotles out there.
(2)Jackie W.
staple for all Penn kids. The food is good but I find that this Chipotle always gives you less food than other Chipotles. Additionally, I'd rather walk the extra 5 blocks to Honest Toms and pay an extra $1 for their amazing burrito.
(3)Lisa D.
The Good: In my experiences, you tend to get more food for your money here than the Chipotles in Center City. There's a considerable amount of seating, and if that somehow fills up, you're right next to Penn's quad, which is good for Taco picnics. Compared to Qdoba, Chipotle's ingredients are fantastic. It's not necessarily authentic Mexican food, but it's tasty. The Bad: LONG LINES. At peak times especially, expect to wait a bit. This isn't a reflection on the staff, who are actually pretty efficient, but more a consequence of serving a college neighborhood. The other patrons are genuine college students. Sometimes, it can get a little bro-ey. For someone like me who lives in Spruce Hill but isn't a student, that's a huge turn off.
(4)Toni R.
everything is fantastic besides the line! i love chipotle.
(4)Yuezhu X.
Very delicious tacos! I love the soft tacos with Barbacoa and guacamole so much~ Reasonable price with three tacos that satisfies belly!
(5)Dilip R.
Of the many Chipotle locations I have been to, this one remains one of the best. The ingredients are always fresh -- more so than other locations in Rittenhouse and even in Manhattan. The music (though I believe this might be standardized across all locations) is always great and sets a chill mood for customers. While it can get busy at peak lunch and dinner hours, the lines move fairly fast. And most of all, the staff are extremely friendly. The portions are more generous than most other locations and the staff never complain if you ask for extra ingredients. Overall, Chipotle is truly one of the best dining options available on Penn's campus and will remain one of my favorites for the rest of my time at Penn.
(5)fjafj f.
Why did I bother the time to put in my order 3 hours ahead of time and pay in advance so that I can show up and find that the order isn't ready yet? Instead of a serious apology she tells me to sit down and wait while they get my order ready.
(2)Jeff M.
An annoying trend I've noticed: When they get to the "wrapping the burrito" part of the human conveyer belt, they will tear the tortilla. Considering that these burritos have the breadth and stature of a premature newborn, this is understandable and almost expected. What annoys me though is that the employees at this location will carelessly tear apart the burrito, then check to see if you didn't notice so that they can just wrap it up and let you deal with the mayhem after you get home. After creating a tear that a car could drive through (hyperbole) one employee asked me, "you think you can still eat it or do I have to grab another tortilla?" No, let me just grab a fork because of the inconvenience I've caused you. It's not like I'm paying for it or anything... So basically, keep an eye on them when they're making your food. They are after all college students who could give a rat's *ss if you end up with a burrito that you can (or can't) contain with your two hands. Promptly call them out when they try to hide their mistakes and then your dining experience can only be ruined by your own incompetence as opposed to theirs.
(3)Anil C.
Not the best Chipotle I've seen. Very good and friendly service, but this one is a bit too dark for my taste. Great food, as well.
(4)Chris M.
[insert standard I-never-eat-at-chains disclaimer/hedge here] I'm not sure that my review will be representative of a normal experience at this Chipotle, as I visited during Spring Break. But when I visited, it was delightfully empty, and we strolled right up to the counter to order before taking our pick of seats (I'm sure this is aberrant). I ordered a veggie burrito, which, it turns out, is roughly the size of one of my wife's smaller purses. They pleasantly packed up this edible--and delicious--valise, and I went over to the drink area to pour some freshly brewed iced tea, which was also very good. The burrito was very good, and I thought the hot sauce was nicely spicy and delicious (too often are hot sauces either tasty and not spicy enough or face-charring and bland). And at $6 it was not a bad bargain. All in all a very good experience. Will be back next Spring Break.
(4)Brandon S.
can't go wrong with pot'le
(5)Eric C.
I can always get a seat at this Chipotle. It's conveniently located, and if I order ahead, there's really no wait! staff are always nice. I'm a fan of their burritos.
(5)Tiffany H.
Long lines and small portions.
(2)Clea M.
University City Chipotle, you deserve more than a paltry 3ish stars! You would think with all the college students, this place would be packed, but I never have to wait more than a good 10 minutes to leave through the exit doors with my burrito in tow (I wouldn't sit down to eat here, as the atmosphere leaves a little to be desired and plus, I can just walk 10 minutes and I'm home again, free to put on my drawstring PJ pants and plop down on the couch like a good American!) Their veggie burrito is far tastier than Qdoba. At least, their guac is better...the general ingredients seem fresher to me...and I never have a stomach ache by the end like I do with Qdoba. Sorry, Qdoba. I'm not sure what that's all about. To the reviewer who said look at the calories online and skip the tortilla, are you crazy? Life is too short not to eat burritos. And yes, they are gigantic, so there's a reason that I cut mine in half and wrap it up right away for lunch the next day (except when sometimes I dig into leftovers an hour later). Chipotle seems to be getting on the eco-friendly-gravy-train, with locally sourced ingredients or some other corporate BS-speak proclaiming the goodness of their ingredients on the menu. It makes me feel a little better eating here, so I guess it's working.
(4)Ann L.
This place sucked nothing I asked for on my taco was on it Taco Bell would have been better
(1)Andrea T.
I guess this place is great if you are a typical penn kid who never eats in the dining hall or ramen in the dorm. I was up near Penn and excited that chipotle had opened up shop, but I will stick to el fuego.
(3)Andrea Y.
The food is great, typical chipotle food. However, they seemed to have replaced the entire staff over summer 2014 and even after giving it a month or two to speed up this is still consistently the slowest chipotle I have ever been to. Lines are 20+ minutes even at 3pm, don't even try to wait during lunch time or dinner, the line will be out the door and crawling along.
(3)Ceara D.
I was wrong about chipotle, I've been a fan of qdoba for so long and vowed to NEVER give chipotle a chance lol. My first experience at this location was terrible. I ordered a burrito bowl and they were out of cheese!!! I thought my corn was entirely way too sweet. I hated my meal. I gave them another chance this time at the city av location. I had a chicken burrito bowl with plenty of cheese and guac with an amazing side of chips. I used to think qdoba had the best chips, now on a good day their chips can give chipotle a run for their money. But if the chips aren't fresh you can get a stale batch. Chipotle chips have this wonderful crunch qdoba can only dream of having. I would prefer a little less salt but still very good. Now this guacamole, my goodness I'm in love with the overall quality. My only complaint is the long lines. But I'm an official fan now
(4)Jemi J.
They are very slow, so slow your food cools down on the assembly line. BUTTTTT a burrito bowl is only 4.91 (as of this post) for only rice, chicken and beans. mindblown.
(3)Taylor A.
I love Chipolte but this location is the worst!! Slowest service ever, the counter they make the food on disgustingly sloppy, and I don't think anyone there can actually wrap a burrito. If your in the area, just go to Qdoba and don't let this Chipolte ruin your opinion of all other Chipolte locations.
(1)Kevin Y.
Honestly, I would love this Chipotle if the assembly line learned how to process customers quicker. Seeing as how this Chipotle is right on Penn campus, you can usually expect a 20+ person line during all mealtimes. While other Chipotles would be able to process this many customers in less than 15 minutes, this particular franchise's assembly line could use a few pointers on how to do that. Other than the fact that I normally have to wait 20+ minutes for my food, this Chipotle really isn't bad. The employees here are actually pretty nice, the food quality is typical of all Chipotles, and if you really wanted to eat in the building, it's usually not hard to find an empty table or booth. Definitely a convenient place to get your Chipotle fix.
(3)Shereen C.
Not bad but not great Tastes good, healthy, clean, and bland Good service. Nice staff.
(3)Sagar P.
The veggie bowl is great and they also have sofritas to add to the vegetarian options. Overall it's a typical chipotle. It gets really full around lunch and dinner, but the line moves pretty quick. This location runs out of things (like guacamole) sometimes, but I haven't had this problem often. However they do seem to have unexpected closings a lot more than often than any other location I have encountered. They often close here for bad weather or random unknown reasons (while the surrounding restaurants stay open).
(4)Grace H.
Honestly, you can't really go wrong at chipotle. It's always healthy, reliable, and really delicious. I always get the burrito or salad bowl with brown rice, fajita, chicken, corn, mild sauce, lettuce, and guac with a tortilla on the side. I can count on it tasting the same everywhere I go. Only 4 stars for this particular establishment because the service is spotty. The workers can often be rude or slow and not very friendly. Otherwise, no complaints.
(4)Keyur J.
pure awesome till the last grain of rice!! +great music
(5)Oski B.
A decent burrito, but getting in can be tricky if you're not paying attention. Whoever designed this site must have thought that Ivy League students are more attentive than the average Joe (the Plumber). Follow along so you don't look stupid like me and my friends. When you walk in, you'll probably think that you should go through the door directly in front of you. Wrong. That's where you exit. The entrance is actually directly to the left. Yes, you smartasses will say, there IS signage. You probably won't see until after it's too late, but it's there. We ordered three burritos and the dude who was charged with rolling them up was incapable of rolling two of the three. This was the first time ever that I've ever been asked whether I would like to have my burrito rewrapped or if I just wanted to eat it in a bowl. WTF?
(3)Dana B.
Friendly staff, great burritos, and speedy service, what more could you want? Granted I was getting my food to go and not sitting in, the length of the line didn't deter me for a second--the efficiency made up for it. Seems like it gets quite busy during the lunch hour, but that's to be expected. I'm sure I'll be back!
(5)Elisabeth Y.
On Monday, I was craving a burrito all day. I kept thinking about it. Then I had to work late, during which one of my coworkers spent some time taunting me with a Chipotle burrito- I couldn't even steal a bite because it had meat in it! I kept having things to do that afternoon, which turned into evening so quickly: working out, running errands. All I could think about was having a Chipotle burrito for dinner. It was like a dream deferred. It felt so far away. Ultimately though, nothing gets between me and my dreams. Stopped at Chipotle in University City on my way home from work and finally at 7:30pm my wish to eat an enormous and delicious burrito came true. It is not an authentic Mexican burrito. But I don't care.
(4)Sylvia M.
I went here after much raving from people who said they just looooooooved Chipotle. So I said, what the heck! I had a chicken burrito and added my usual salsa of choice and just a little bit of cheese (I don't like unmelted shredded cheese on my food). I wasn't impressed. It lacked some flavor... Nothing special in my mind.. Qdoba loyal. I really don't understand why there is always a long line (or at least used to be when they were fairly new)... it's nothing to rave about. Sorry, Chipotle.
(3)Jay D.
like the cheesesteak joints qdoba's always nearby but a little worse
(4)Jess M.
I'm normally pro Chipotle but this one was pretty chaotic. I hoofed it over the other weekend for dinner and was informed upon approaching the line that they'd run out of black beans. Um, what? You're Chipotle, you should have beans coming out of your ears. Not to mention the kid working the line should've informed his cook that he needed more. I waited it out about 10 minutes for more beans to be cooked, but didn't get even a fake apology for being made to wait. When first informed that I had to wait, I told the fella I'd want a new tortilla heated up (he'd heated one anyway and already put the rice on it knowing the beans were out) and then tried to pass me back the cold one. To have this be my problem is not the end of the world of course, but dude this kid is not doing this Chipotle any service by working there. I did eventually get the completed burrito I wanted and mostly enjoyed it. I live in Fairmount and am rarely in University City. I can definitely say I won't go out of my way for this place again.
(2)Thea W.
So so good... until I reach the spicy part of my burrito. It happens every time. I'm nearing the end of my delicious burrito and BAM! I get a super spicy spot. This doesn't stop me though, for I am the Burrito Bandito. Staff is nice, but they always seem flabbergasted when I say "no beans". I wish they would just accept this already. I'm never getting beans, get over it. But I always get the nachos. They always come nice and hot, with wonderful lime flavor.
(3)Kirby J.
Avoid lunchtime at all costs unless giant crowds of babbling Penn kids are your thing. Avoid move-in week all together.
(3)Dung H.
Two stars for never having to wait in a long line (typical of most Chipotles that I've been to, both in Philly and DC) and to being conveniently located. But other than that, I'm disappointed in this location. I am a HUGE fan of chipotle but this location is rather stingy with their portions. I think I got like 5 pieces of chicken with my burrito bowl and they never give you enough rice or lettuce! I always have to ask for "a little more". Other locations usually add a decent amount so that all of the items are balanced. Who wants a bowl of salsa and sour cream with like a half scoop of rice and 3 shreds of lettuce? pfffffffft. gross. Head to the center city location, waaay better. But if you live in university city, you will probably have to actually ask them for more rice, corn, salsa, beans, lettuce, guac, whatever. because they don't give you enough for your money ((this is all in comparison to like... every other chipotle)).
(2)Beca M.
What a ripoff!! I got a bean burrito (3/5 stars)with some chips and guac (1/5 stars) on the side. I paid approx $14... maybe even more for my meal.. which is far more than I want to spend on greasy fast food that is going to send my GI tract into shock. My stomach wasn't right for two days, I don't know why, I eat beans on a semi-regular basis so all I can blame is the greasiness. Next time save yourself the money and make your own burrito (everything they have comes out of a can anyway).
(2)Casey K.
One of the better options on Walnut b/w 39th and 40th. It's a standby for a decent sit down burrito place. I usually get the naked vege burrito bowl (guac comes free -- YAY for being vegetarian!). It's relatively clean, though the dim lighting makes this place a sad establishment to eat at.
(3)Jeremy L.
The burritos here are better than the ones at Qdoba around the corner, which has gone steadily downhill for the last two years. That having been said the people working at Chipotle must have severe cases of anterograde amnesia, because I must have repeated my order four or five times to this one woman. Every 10 seconds she looked up at me as though I had just arrived. She was a lot like that guy in Memento.
(4)Di P.
Food is not bad as typical fast food texmex place. But ... beware of the calories/fat--- the burrito wrap (the tortilla) is 300 calories and the chips are closer to 600 calories. Easily a meal can be over 1000 calories.
(3)Molly O.
Veg Burrito includes Guac says the menu. Hmmm.. then why didn't mine have any on it? I ask and I am told I have to ask for it but the menu says it comes with it. So it's like ordering a chicken burrito and having to ask for the chicken?? Riiiight. Quit trying to be cheap, Chipotle. I'll stick to something else for now. Sorry.
(2)George A.
I've been a huge fan of Chipotle for over five years now. I was so glad when I saw Chipotle opened in Philly, and even more glad to see one in University city. BUT... All i can say is that the staff at the university city location is downright sloppy, which yields a lousy burrito The quality of the burrito is all over the map. It's either too much beans or too much rice, too little salsa or too much steak. Scratch the too much steak part...I kinda like that. In the end, there is only so much a tortilla can handle. The worst incident I remember is when a server mercilessly squeezed the living daylights of the burrito and tore it. Instead of rewrapping it, she just tacked on another piece of foil, and handed it to me as if saying," I wrapped it, didn't I? It's your problem now." The servers at this particular location give this joint a bad rap. If you head over during weekdays in the afternoon, you may get a better burrito. I have to say that the spicy salsa (red) at this location is better than the city ave one, where it seems a bit milder.
(3)Geoff O.
Great veggie burritos. Meat eaters should know the beef is local, organic. This is a good place to eat and the food is tasty too.
(4)Benny Y.
He says: I've eaten here a bit more than the "she" so I get to go first. I am mixed about this place. Firstly, the food is not bad. They're pretty much a chain burrito shop, in the mold of Qdoba and others. The meats are pretty tasty, which is an important part of my burrito. I also find their guacamole to be pretty darn tasty, above average for a chain. And they have corn salsa, which is pretty tasty. Unfortunately, adding guac is practically 1/4 the cost of a burrito. So basically, you can get a good burrito if you're willing to get ripped off or an okay burrito if you just want slightly overpriced tex-mex food. A solid choice if you're looking for quick mex that takes credit though. I prefer it over Qdoba. She says: I agree with him. I usually get a chicken burrito bowl; the chicken is always nicely charred and seasoned, and the rice is pretty yummy. A little on the pricey side, but a relatively fast and tasty option.
(3)Justin K.
FINALLY, IT IS HERE. As a Colorado native, I was ecstatic to see that Chipotle arrived at Penn. No more disgusting Qdoba. Chipotle is the premier fast food burrito, with a freshness and quality (a SPIRIT) that just does not compare to anything else (except maybe Don Memo, but they take too long). The one complaint I have about this place is that they sometimes are inconsistent. Sometimes they give you too little rice, and then everything else, which is done in proportion to the rice, is lacking. They you have this little fist-sized thing when what you really want is a burrito the size of a baby. On the other hand, sometimes they overfill and the tortilla breaks. Then you spill beans and rice all over yourself while the entire campus watches you through the Walnut Street window. Still, fantastic place.
(5)Pam W.
Chipotle's chicken is SO tender & whatever they cook it in makes me melt! It is so good. I even went close to closing & the food was fresh. The drinks are expensive. One thing that disappointed me was the lack of sauces. I enjoy thai peanut sauce on my burrio-less burritos! *I get it in a bowl*. Better selection than what I saw at Qdoba, helping me to make the decision of coming to Chipotle.
(3)Terry C.
Chipotle in University City is only getting 4 stars from me because of the chips and salsa... The burritos would only get 2.5 stars. The staff would get maybe 3 stars. There is no consistency with the way the food gets prepared, wrapped, or served. Isn't there a class for that?! It's great because it is close to work, but not good if multiple people are going in on an order. And let's not get started on the price... $12 for a burrito, guacamole, chips and salsa!! Huh?!
(4)Jason B.
Chipotle is the best restaurant ever known to humankind. Stephen Starr and all his iron chefs cant touch it. Seriously. Just give up at being a restauranteur because Chipotle has arrived in Philly. Honestly, would you rather have some overpriced sushi and tempura that you can get at any two-bit Japanese place while listening to some God-awful techno or would you rather eat Chipotle? Don't answer because that's a rhetorical question. I don't know why I am comparing Pod to Chipotle but either way, Chipotle is awesome. It's a ton of fresh, hot, well-seasoned, delicious food at a very low price. It fills you up, sometimes even enough for two meals.
(5)Jessica W.
For people like me that grew up with neither, Chipotle and Qdoba truly are the same thing, both of which are overpriced fresher than Taco Bell but not the freshest. To me, this place is servicable should I go with a colleague but if I really want a burrito I could make one better myself. I reserve my takeout Mexican money for some of Philly's better offerings like La Lupe.
(2)Ophelia A.
This place is becoming A JOKE! Now, if you've had one Chipotle, you've had them all. It's pretty standard.... However, this particular location is on a MAJOR college campus, University of PA, which means it gets EXTREMELY busy. So, I went there one night and right after I walked in at about 9:45PM, about 40 people literally walked in behind me and then even more came. BUT, how about they did NOT have enough food already ready to feed the crowd. When it was my turn, the server attempted to give me the scraps of peppers that were left. I asked if there was anymore to which she replied they would be ready in 2 minutes. However, I watched the guy cooking put a huge batch of peppers on the stove right at that moment. WHY IS HE JUST PUTTING PEPPERS ON THE STOVE??? Those should have been on the stove waaaaaay before I even got to the counter! So, I told them I would step off the line and wait. Then, I went there again, TONIGHT at around 9PM. Before I walked in, there was already an extremely long line. Once again, the same thing... not enough peppers... and not enough of many things... and they were completely out of lettuce! However, they didn't discount anyone for their lack of product. And the brown rice was a bit undercooked. Again, they are on a college campus. This is Mexican FAST FOOD! And it's actually pretty good and healthy! Maybe I need to write a letter to management because the cooking staff seems to be understaffed or unorganized. Clearly there is a problem with them being able to keep up with the high flood of customers that enter the establishment. It can be quite frustrating, especially if I see you intentionally giving me the bottom of the bin so you can keep the line moving! Get the kitchen in order!
(2)Meghan H.
I was very excited when I saw that Chipotle was coming to University City. The burritos are yummy, enormous and incredibly filling, and (imo) a good value. The side of chips and guac is worth adding to your order if you are either incredibly hungry or have someone to share it with. To me, Chipotle is far and away the best of any of the Mexican fast food chains.
(3)BJ M.
Waited in the super long line opening day because, hey, free burritos. My chicken burrito was above average, though not my #1 burrito. I will definitely head back soon and investigate further.
(3)Paul R.
A vegetarian burrito from Chipotle costs $5.95; beef or chicken, $6.35. For this amount of money, one can purchase roughly seven and a half pounds of oatmeal, ten pounds of bananas, or one pound of wild rice (which is actually not rice at all, but a grass that grows primarily in the American North East). When these three options are not available, however, a Chipotle burrito surely satisfies. A wise man once turned one burrito into two meals--I have never done this, and so end each dining experience with heavy eyelids and an inability to think clearly. This is also known as "The Nod" or "That Itis," and its effects are bolstered by Sunkist Orange, consumed through a straw. Frankly it is not altogether unpleasant. Thank you, too, to Chipotle, for offering free burritos the first day they opened. Though the nominal monetary savings was negated by the seemingly endless uphill battle against sub-zero temperatures, the plain free-ness of it all made it taste so so sweet.
(3)