TOP SHELF SERVICE--21 century style Pros: GREAT Ux using the app and paying through itunes....kudos to you Mr. Panera for valuing my precious time and letting me skip the lines from the 20th century. Food was prepared as expected and on-time, walked into the store, grabbed my food and started eating....all within a 1 minute period. Good-bye waste of my time lunch crowd....hello convenience. Nice job with embracing the customer experience and honoring the most precious resource...time.
(5)
Arlene M.
Panera Bread is a nationwide chain that serves meals at all times during the day. They also have a bagel selection as well as a pastry section. You can purchase food to eat there or to go. They also do large group catering. They have free Wi Fi for your use while visiting. They now claim that all their ingredients are natural and they have expanded the menu so it can be confusing when you look at it. This is very much true of the you pick two option. Some items may be signature items which will have more of an upcharge if you pick one or both of those items. They list the amount of calories next to their menu choices so you can plan your meal accordingly. They have now added flatbreads to their menu choices which I haven't tried yet. They do have a private seating area you can reserve for functions. Otherwise you need to find a table and sit down once you've paid for your meal. They also serve various coffees, hot chocolate and smoothies. You go to the counter place your order, pay for it and then you are given a buzzer to let you know it is ready. All food is served on ceramic plates with real utensils. On this particular visit I ordered just a smoothie while my daughter chose a you pick two of a sandwich and soup combination. She got a choice of bread or an apple as a side and for $1.00 more she could get a pastry of her choice for dessert. I enjoyed my smoothie and shared the chocolate pastry she got which was very good. She seemed to enjoy her meal. When finished you take your tray to a disposal area which consists of two bins. One is for trash and the other is for your dirty dishes. You then place your empty tray on top for the staff to clean. Panera Bread has been constantly increasing their prices so it becomes competitive with some casual sit down restaurants. Still they have a big draw and the lines are very long. I used to enjoy their French onion soup but all they do is sprinkle grated cheese on it. Not my favorite when I can get a cheese covering elsewhere. Still they have good salads which is one of my favorites along with a sweet treat now and then.
(3)
Lauren A.
I have always been a Panera fan. I'm hooked on many items on the menu. However, other than the expensive price they put on a quick service meal, I am extremely disappointed in the service I receive at this particular location in the Miracle Mile. Not only have the general waitstaff given attitudes for no good reason, so have the previous MANAGERS that I've had the unfortunate experience of being served by. Every week I walk in there, there's new people. I guess everyone hates their Job there. And have expressed it by giving attitudes to me more than once. I will say that I am not a complainer. I'll usually make the observation and keep it to myself. And the attitudes I've gotten multiple times were not over me causing a problem or being a nuisance customer. I am always polite and place my order as would anyone else. But sometimes the people are just downright rude. I'm not saying don't go here ever, but don't expect good service.
(2)
Tessa M.
i've been to plenty panera breads. none have ever disappointed. i have no real complaint about this one either, except that it was ridiculously crowded, but the service was still good and so was the food. that's really all i can say, except if you've never been to a panera at all, you need to check one out. my favorite dishes are the black been soup, broccoli cheese soup, chicken caesar sandwich, and mac and cheese.
(4)
Elizabeth S.
This place has good iced tea and that's about it. The service is just rude and nasty. The place is dirty (when is the last time they wiped down the tables?!). Expensive for what you get here. Good news is you can have an iced tea and a pastry along with free wi-fi. Fine for a quick lunch break but really there are better places to go. Perhaps if their employees ever smiled or said Please or Thank You it would have gotten another star.
(2)
Chuck W.
Been here many times. Convenient if not great. Food is okay but very pricey. Soup and salad are probably best. Sandwiches,,, well we are seeing sparse portions of meats and cheeses, compared to what made them good and popular in the first place. I stopped getting most sandwiches because of that. I do like most of the soups but boy are they expensive for the portion size.
(3)
Robert B.
I love their breads and bagels. Their mini-souflees are just the right size. They do tend to be busy in the evenings so this is my preferred place for breakfast.
(5)
Jeremy P.
There aren't many places in Monroeville where I can sit with a cup of coffee, my laptop, and get some work done. This place barely fits the bill. This premises is OK, but not great. For being so large, there are not many outlets. There is a meeting room (you can reserve) that is quieter than the rest, but they crank the AC so hard, you should bring a sweater even on 95º days. The pastries all have that "store bought" texture. I see an extensive kitchen in the back, but the pastries must not come from there. I recently had the soup. I was looking forward to a nice bread bowl, but the creamy tomato had the flavor of spaghetti O's. If you really want a nice bread bowl, take the bread home and pour in your favorite can of chunky soup. The saving grace is their drip coffee selection. They have DARK roast and HAZELNUT, among other flavors, that are replenished regularly. Coffee is bottomless if you stay in. But hey, any port in a storm I guess.
(2)
Maria J.
If you are familiar with Panera, you know what you are getting and this location will do. If you have never been to a panera before, they serve hot breakfast sandwiches, bagels, pastries. Also, a variety of smoothies, coffee, tea and hot/cold coffee drinks. For lunches, they do a variety of salads and deli sandwiches. Also soups, some pastas and new "bowls" which I have not yet tried. I recommend the "you pick 2"for lunch/dinner which as you could guess, let's you pick 2 things such as salad, sandwich, soup, pasta, etc. Some of my faves are the BBQ chicken salad, tomato soup, grilled cheese, bacon turkey bravo sandwich, turkey chili and broccoli cheese soup. For regulars, I recommend getting the My Panera card so you get loyalty perks. To use it, you just have to give your phone number every time you order. I do love Panera!
(4)
Den S.
I ordered a chicken Thai salad to go and I was disappointed to come home and see they forgot to put chicken in my salad! Avoid this location and go to the chick filet next door.
(1)
Elizabeth B.
This is your average Panera location... average customer service and average food and average wait. However, I like Panera a lot, so I really can't fault a Panera for being average. The location is conveniently located right off the west portion of William Penn Hwy. It's the perfect place to stop if you're sick and had to go to the MedExpress next door. Panera certainly knows how to serve up tasty comfort food!
(3)
Gary R.
Who doesn't like Panera? Great concept, free wi-fi, decent lunch offerings and good soup. I just am sad to see that they've all decided to eliminate the sample stand that used to great you as you walked in. It was great to grab a piece of bagel or artisan bread as you contemplated your prospective lunch selection. This location is convenient for me and former co-workers (mostly all retirees!) and we set up lunches here to visit and shoot the breeze. It's always packed and it can be tough to get a seat. The pick two is usually how I roll and get half a sandwich and a bowl of soup. It used to be a great deal but prices have steadily gone up and I barely have enough change from a $10 bill to rattle around in my pocket. Food is tasty, atmosphere is conducive to conversation, and its location is convenient right off the turnpike/parkway.
(3)
Benjamin K.
A good Panera that can get crowded at lunchtime. Has free Wifi. Has inside and outside seating. They generally serve you quickly and get the orders right. Typical Panera fare with a bakery.
(4)
Heather V.
Stopped in on May 15th, it was rather busy but still seating available. We were waited on almost immediately, I had not even decided what I wanted yet! I ordered a take 2... we were given a pager and told to place it on our table and the food will be brought out to us. We got our drinks and picked a table.. within 5 minutes our food was at our table with a smile! The French onion soup is delicious! My Panini sandwich was very hot and delicious! I LOVE the acai berry tea!
(4)
Mark K.
Came in on a Friday nite Aug 2, 2013 @ 8 pm This is the biggest Paneras I've been in. But I think it may be an Albatross after experiencing my dining experience and reading other's reviews, see Laura A's review. The service at the register seems impatient. All of em have an, "Us against them" attitude. Like they're not content working here and are waiting for that next job. They ran out of the bearclaw and carrot cake pastries. They still had a flow of customers coming in. Bathroom had a pile of garbage in bin overflowing. But the food was good tonite and we didn't have to wait long.
(2)
Carrie L.
This one's a decent Panera to visit. Always clean, the staff has always been friendly and the food follows the Panera guidelines/standards as the others do. Bathrooms are clean, Tables in this location are plentiful. If you're smart--you'll avoid this place from 11:30-1:30 at all costs. All Paneras are Stupid-Busy during the lunch rush! Consistent Panera Recommendations (in no particular order): Asiago Bagel/Low Fat Plain Cream Cheese; Four Cheese Quiche; Bacon Turkey Bravo; White Cheddar Macaroni & Cheese; French Onion Soup; Broccoli Cheese Soup; Potato Soup. ....drool.....
(3)
Susan D.
Yeah, I know. It's a typical chain place. No better, no worse than Einstein Bagels, Corner Bakery etc. But after a day of hiking at nearby Boyce Park, my cousin Cindy and I decided to stop and get a bite to eat. There are three Paneras in close proximity along Route 22 (William Penn Highway): this one, one in Wilkins Township, and one in Murrysville. I have to admit I do like their soups here. I had a delicious Low Fat Vegetarian Black Bean Soup, with a side of Country Artesian Bread. As any diabetic (like me) or anyone interested in nutrition can tell you, "Low-Fat" does not necessarily translate into "Low Calorie". Still, their website says that the soup is 200 calories per serving, but I'm just wondering how many "servings" per bowl? But the soup sure was good after a day out in the park! The coffee was pretty good too. So a place like this really fills the bill at times.
(3)
John M.
Good food, good pastries, good coffee, clean, free Wifi ... what more could you want?
(5)
Keri K.
$7.27 for the tom mozz panini. now, in my experience tom mozz sandwich are usually served with fresh tom and fresh mozz. not the case here. it was pretty bad. 2 very teeny tiny slices of tom on the sandwich with melted mozz cheese on toasted bread with some other ingredient (canned toms?) served warm. not even close to my idea of a fresh tasting tom mozz sandwich. also came w a bag of chips (best part about the meal). the place was packed! i think it's considered one of monroeville's finest lunch spots??!! straight up.
(2)
Mackenzie K.
This Panera isn't the best to go to. The parking lot is big, but a mess. It's in a shopping center and people zoom though so be careful when walking inside. Once inside,the staff that I've experienced is very cold and uninviting. Unknowledgeable, and uncaring. The cleanliness of this location needs some help but if you want to go to a Panera this is the only one in Monroeville. It's worth the drive to go into the newer Panera in Murrysville
(3)
Sorry, we don't have Q&A for this restaurant.
Sorry, No Coupons available for this restaurant.
Address :4172 William Penn Highway
Monroeville, PA, 15146
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Loud Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Caters : Yes
Ray S.
TOP SHELF SERVICE--21 century style Pros: GREAT Ux using the app and paying through itunes....kudos to you Mr. Panera for valuing my precious time and letting me skip the lines from the 20th century. Food was prepared as expected and on-time, walked into the store, grabbed my food and started eating....all within a 1 minute period. Good-bye waste of my time lunch crowd....hello convenience. Nice job with embracing the customer experience and honoring the most precious resource...time.
(5)Arlene M.
Panera Bread is a nationwide chain that serves meals at all times during the day. They also have a bagel selection as well as a pastry section. You can purchase food to eat there or to go. They also do large group catering. They have free Wi Fi for your use while visiting. They now claim that all their ingredients are natural and they have expanded the menu so it can be confusing when you look at it. This is very much true of the you pick two option. Some items may be signature items which will have more of an upcharge if you pick one or both of those items. They list the amount of calories next to their menu choices so you can plan your meal accordingly. They have now added flatbreads to their menu choices which I haven't tried yet. They do have a private seating area you can reserve for functions. Otherwise you need to find a table and sit down once you've paid for your meal. They also serve various coffees, hot chocolate and smoothies. You go to the counter place your order, pay for it and then you are given a buzzer to let you know it is ready. All food is served on ceramic plates with real utensils. On this particular visit I ordered just a smoothie while my daughter chose a you pick two of a sandwich and soup combination. She got a choice of bread or an apple as a side and for $1.00 more she could get a pastry of her choice for dessert. I enjoyed my smoothie and shared the chocolate pastry she got which was very good. She seemed to enjoy her meal. When finished you take your tray to a disposal area which consists of two bins. One is for trash and the other is for your dirty dishes. You then place your empty tray on top for the staff to clean. Panera Bread has been constantly increasing their prices so it becomes competitive with some casual sit down restaurants. Still they have a big draw and the lines are very long. I used to enjoy their French onion soup but all they do is sprinkle grated cheese on it. Not my favorite when I can get a cheese covering elsewhere. Still they have good salads which is one of my favorites along with a sweet treat now and then.
(3)Lauren A.
I have always been a Panera fan. I'm hooked on many items on the menu. However, other than the expensive price they put on a quick service meal, I am extremely disappointed in the service I receive at this particular location in the Miracle Mile. Not only have the general waitstaff given attitudes for no good reason, so have the previous MANAGERS that I've had the unfortunate experience of being served by. Every week I walk in there, there's new people. I guess everyone hates their Job there. And have expressed it by giving attitudes to me more than once. I will say that I am not a complainer. I'll usually make the observation and keep it to myself. And the attitudes I've gotten multiple times were not over me causing a problem or being a nuisance customer. I am always polite and place my order as would anyone else. But sometimes the people are just downright rude. I'm not saying don't go here ever, but don't expect good service.
(2)Tessa M.
i've been to plenty panera breads. none have ever disappointed. i have no real complaint about this one either, except that it was ridiculously crowded, but the service was still good and so was the food. that's really all i can say, except if you've never been to a panera at all, you need to check one out. my favorite dishes are the black been soup, broccoli cheese soup, chicken caesar sandwich, and mac and cheese.
(4)Elizabeth S.
This place has good iced tea and that's about it. The service is just rude and nasty. The place is dirty (when is the last time they wiped down the tables?!). Expensive for what you get here. Good news is you can have an iced tea and a pastry along with free wi-fi. Fine for a quick lunch break but really there are better places to go. Perhaps if their employees ever smiled or said Please or Thank You it would have gotten another star.
(2)Chuck W.
Been here many times. Convenient if not great. Food is okay but very pricey. Soup and salad are probably best. Sandwiches,,, well we are seeing sparse portions of meats and cheeses, compared to what made them good and popular in the first place. I stopped getting most sandwiches because of that. I do like most of the soups but boy are they expensive for the portion size.
(3)Robert B.
I love their breads and bagels. Their mini-souflees are just the right size. They do tend to be busy in the evenings so this is my preferred place for breakfast.
(5)Jeremy P.
There aren't many places in Monroeville where I can sit with a cup of coffee, my laptop, and get some work done. This place barely fits the bill. This premises is OK, but not great. For being so large, there are not many outlets. There is a meeting room (you can reserve) that is quieter than the rest, but they crank the AC so hard, you should bring a sweater even on 95º days. The pastries all have that "store bought" texture. I see an extensive kitchen in the back, but the pastries must not come from there. I recently had the soup. I was looking forward to a nice bread bowl, but the creamy tomato had the flavor of spaghetti O's. If you really want a nice bread bowl, take the bread home and pour in your favorite can of chunky soup. The saving grace is their drip coffee selection. They have DARK roast and HAZELNUT, among other flavors, that are replenished regularly. Coffee is bottomless if you stay in. But hey, any port in a storm I guess.
(2)Maria J.
If you are familiar with Panera, you know what you are getting and this location will do. If you have never been to a panera before, they serve hot breakfast sandwiches, bagels, pastries. Also, a variety of smoothies, coffee, tea and hot/cold coffee drinks. For lunches, they do a variety of salads and deli sandwiches. Also soups, some pastas and new "bowls" which I have not yet tried. I recommend the "you pick 2"for lunch/dinner which as you could guess, let's you pick 2 things such as salad, sandwich, soup, pasta, etc. Some of my faves are the BBQ chicken salad, tomato soup, grilled cheese, bacon turkey bravo sandwich, turkey chili and broccoli cheese soup. For regulars, I recommend getting the My Panera card so you get loyalty perks. To use it, you just have to give your phone number every time you order. I do love Panera!
(4)Den S.
I ordered a chicken Thai salad to go and I was disappointed to come home and see they forgot to put chicken in my salad! Avoid this location and go to the chick filet next door.
(1)Elizabeth B.
This is your average Panera location... average customer service and average food and average wait. However, I like Panera a lot, so I really can't fault a Panera for being average. The location is conveniently located right off the west portion of William Penn Hwy. It's the perfect place to stop if you're sick and had to go to the MedExpress next door. Panera certainly knows how to serve up tasty comfort food!
(3)Gary R.
Who doesn't like Panera? Great concept, free wi-fi, decent lunch offerings and good soup. I just am sad to see that they've all decided to eliminate the sample stand that used to great you as you walked in. It was great to grab a piece of bagel or artisan bread as you contemplated your prospective lunch selection. This location is convenient for me and former co-workers (mostly all retirees!) and we set up lunches here to visit and shoot the breeze. It's always packed and it can be tough to get a seat. The pick two is usually how I roll and get half a sandwich and a bowl of soup. It used to be a great deal but prices have steadily gone up and I barely have enough change from a $10 bill to rattle around in my pocket. Food is tasty, atmosphere is conducive to conversation, and its location is convenient right off the turnpike/parkway.
(3)Benjamin K.
A good Panera that can get crowded at lunchtime. Has free Wifi. Has inside and outside seating. They generally serve you quickly and get the orders right. Typical Panera fare with a bakery.
(4)Heather V.
Stopped in on May 15th, it was rather busy but still seating available. We were waited on almost immediately, I had not even decided what I wanted yet! I ordered a take 2... we were given a pager and told to place it on our table and the food will be brought out to us. We got our drinks and picked a table.. within 5 minutes our food was at our table with a smile! The French onion soup is delicious! My Panini sandwich was very hot and delicious! I LOVE the acai berry tea!
(4)Mark K.
Came in on a Friday nite Aug 2, 2013 @ 8 pm This is the biggest Paneras I've been in. But I think it may be an Albatross after experiencing my dining experience and reading other's reviews, see Laura A's review. The service at the register seems impatient. All of em have an, "Us against them" attitude. Like they're not content working here and are waiting for that next job. They ran out of the bearclaw and carrot cake pastries. They still had a flow of customers coming in. Bathroom had a pile of garbage in bin overflowing. But the food was good tonite and we didn't have to wait long.
(2)Carrie L.
This one's a decent Panera to visit. Always clean, the staff has always been friendly and the food follows the Panera guidelines/standards as the others do. Bathrooms are clean, Tables in this location are plentiful. If you're smart--you'll avoid this place from 11:30-1:30 at all costs. All Paneras are Stupid-Busy during the lunch rush! Consistent Panera Recommendations (in no particular order): Asiago Bagel/Low Fat Plain Cream Cheese; Four Cheese Quiche; Bacon Turkey Bravo; White Cheddar Macaroni & Cheese; French Onion Soup; Broccoli Cheese Soup; Potato Soup. ....drool.....
(3)Susan D.
Yeah, I know. It's a typical chain place. No better, no worse than Einstein Bagels, Corner Bakery etc. But after a day of hiking at nearby Boyce Park, my cousin Cindy and I decided to stop and get a bite to eat. There are three Paneras in close proximity along Route 22 (William Penn Highway): this one, one in Wilkins Township, and one in Murrysville. I have to admit I do like their soups here. I had a delicious Low Fat Vegetarian Black Bean Soup, with a side of Country Artesian Bread. As any diabetic (like me) or anyone interested in nutrition can tell you, "Low-Fat" does not necessarily translate into "Low Calorie". Still, their website says that the soup is 200 calories per serving, but I'm just wondering how many "servings" per bowl? But the soup sure was good after a day out in the park! The coffee was pretty good too. So a place like this really fills the bill at times.
(3)John M.
Good food, good pastries, good coffee, clean, free Wifi ... what more could you want?
(5)Keri K.
$7.27 for the tom mozz panini. now, in my experience tom mozz sandwich are usually served with fresh tom and fresh mozz. not the case here. it was pretty bad. 2 very teeny tiny slices of tom on the sandwich with melted mozz cheese on toasted bread with some other ingredient (canned toms?) served warm. not even close to my idea of a fresh tasting tom mozz sandwich. also came w a bag of chips (best part about the meal). the place was packed! i think it's considered one of monroeville's finest lunch spots??!! straight up.
(2)Mackenzie K.
This Panera isn't the best to go to. The parking lot is big, but a mess. It's in a shopping center and people zoom though so be careful when walking inside. Once inside,the staff that I've experienced is very cold and uninviting. Unknowledgeable, and uncaring. The cleanliness of this location needs some help but if you want to go to a Panera this is the only one in Monroeville. It's worth the drive to go into the newer Panera in Murrysville
(3)