It's like the McDonalds of ice cream. At least you know what you are going to get. Nothing new, nothing special, nothing different. The place wasn't as clean as others I have seen, but they did have a busy night so not to bother with sweeping up...right?
(3)
Kimberly G.
Staff wasn't really friendly. They were actually kind of rude. I ordered the birthday cake remix. It was good. My friend got the shark week summer ice cream special. It was great. When the person behind the counter gave me my change, a dime fell in my ice cream. I was grossed out by this, but the clerk pretended not to see. When I asked for a clean cup, she refused to give me a clean cup. I am seriously discusted. I won't be back.
(2)
Andrew C.
In terms of its menu, Cold Stone has a pretty wide selection of flavors, toppings and cakes, all of which are on the expensive side unfortunately. Every now and then I find myself visiting anyway, because the ice cream is pretty good! The menu is pretty much what you would expect to find at any Cold Stone location. What is a bit off putting, however, is the cleanliness of the store. Tables are often sticky and left uncleaned, and the interior just has a dirty look about it. This can mostly be bypassed by just sitting outside.
(3)
Erin W.
After 3 years of calling every week, they can not seem to make the chocolate cake batter all because the cake maker doesn't want to make that flavor. Which just means the owner doesn't wish to make it. I was going to buy a cake for my husband and was told no they can not make it because they do not make the flavor he wanted. This store opened having this flavor and now has disregarded not just me but others I have heard asking for the flavor. For this I rather drive and spend my money getting someone else rich at their cold stone then this one.
(1)
Chris J.
The ice cream is excellent. But, the customer service was just not there. I asked a few questions, and it seemed like I was bothering them. I don't expect the crazy good customer service that you get at most cold stones, just the basic level you would expect from anywhere, and it was not here.
(3)
DJ M.
I really am excited, this was my first Cold Stone Creamery experience! I had to turn around and look outside to remind myself that I was not in Italy again with trays of gelati sitting in pans in front of my eyes. This is not your run of the mill hard hand dipped or soft serve ice cream parlor and you get to design your own creation. First you choose your flavor and if you are torn on which flavor of ice cream to have they offer free samples. Yay brain freeze! Then you choose your mix ins from a board, another dilemma but it always works out. They use two spatulas to work the ice cream back and forth until they have gathered what is needed for your treat. Then they place your ice cream on a frozen cold stone, add your mix ins, place it in a paper cup, a waffle cone or bowl, they are so cute and can be dipped into dark chocolate and wallah your master piece is ready to be devoured. I think they have a pep rally everyday before they open their doors, the servers are flying on a happy high which is contagious and it makes waiting to create your own treat comfortable and enjoyable, plus it gives you the chance to change your mind eleven million times. They have a large variety of ice creams and sorbets that are made with premium ingredients in each store daily, so the sign says, lots to read while you are standing in line. The toppings range from candies galore, nuts, fruits and ice cream sauce such as hot fudge, peanut butter, marshmallow and caramel. I bought some cute double chocolate ice cream cup cakes to refreeze for later, they also have whole cakes, smoothies, shakes and ice cream blended coffee drinks. I love pumpkin ice cream, heck I love pumpkin anything and they are featuring Fall flavors now and once I finally decide on how to create and design this treat I shall return. What I did ultimately decide on was the coconut ice cream with pineapple, bananas and pecans with a drizzle of hot fudge. Oh stop, it was delicious and I had it in a chocolate dipped waffle bowl. My second choice was a coffee ice cream with roasted almonds, health bar crunch pieces and either caramel or hot fudge, but tomorrow is another day. Hubby had chocolate ice cream with peanut butter cups, brownie pieces and hot fudge, it was so good! One of the first things you notice after the "go get them" approach from the order takers is each time someone leaves a tip in the jar they sing! My gosh you have to leave a tip to keep it going! Okay, I have to share a story with you. For pecan, do you say pe-can or pe-con? Both are acceptable but I used to say pe-can until an elderly southern lady corrected me and said "honey, it is pe-con a pe-can is what a truck driver uses!"
(4)
Sorry, we don't have Q&A for this restaurant.
Sorry, No Coupons available for this restaurant.
Address :140 East Street Road
Feasterville Trevose, PA, 19053
Peter C.
It's like the McDonalds of ice cream. At least you know what you are going to get. Nothing new, nothing special, nothing different. The place wasn't as clean as others I have seen, but they did have a busy night so not to bother with sweeping up...right?
(3)Kimberly G.
Staff wasn't really friendly. They were actually kind of rude. I ordered the birthday cake remix. It was good. My friend got the shark week summer ice cream special. It was great. When the person behind the counter gave me my change, a dime fell in my ice cream. I was grossed out by this, but the clerk pretended not to see. When I asked for a clean cup, she refused to give me a clean cup. I am seriously discusted. I won't be back.
(2)Andrew C.
In terms of its menu, Cold Stone has a pretty wide selection of flavors, toppings and cakes, all of which are on the expensive side unfortunately. Every now and then I find myself visiting anyway, because the ice cream is pretty good! The menu is pretty much what you would expect to find at any Cold Stone location. What is a bit off putting, however, is the cleanliness of the store. Tables are often sticky and left uncleaned, and the interior just has a dirty look about it. This can mostly be bypassed by just sitting outside.
(3)Erin W.
After 3 years of calling every week, they can not seem to make the chocolate cake batter all because the cake maker doesn't want to make that flavor. Which just means the owner doesn't wish to make it. I was going to buy a cake for my husband and was told no they can not make it because they do not make the flavor he wanted. This store opened having this flavor and now has disregarded not just me but others I have heard asking for the flavor. For this I rather drive and spend my money getting someone else rich at their cold stone then this one.
(1)Chris J.
The ice cream is excellent. But, the customer service was just not there. I asked a few questions, and it seemed like I was bothering them. I don't expect the crazy good customer service that you get at most cold stones, just the basic level you would expect from anywhere, and it was not here.
(3)DJ M.
I really am excited, this was my first Cold Stone Creamery experience! I had to turn around and look outside to remind myself that I was not in Italy again with trays of gelati sitting in pans in front of my eyes. This is not your run of the mill hard hand dipped or soft serve ice cream parlor and you get to design your own creation. First you choose your flavor and if you are torn on which flavor of ice cream to have they offer free samples. Yay brain freeze! Then you choose your mix ins from a board, another dilemma but it always works out. They use two spatulas to work the ice cream back and forth until they have gathered what is needed for your treat. Then they place your ice cream on a frozen cold stone, add your mix ins, place it in a paper cup, a waffle cone or bowl, they are so cute and can be dipped into dark chocolate and wallah your master piece is ready to be devoured. I think they have a pep rally everyday before they open their doors, the servers are flying on a happy high which is contagious and it makes waiting to create your own treat comfortable and enjoyable, plus it gives you the chance to change your mind eleven million times. They have a large variety of ice creams and sorbets that are made with premium ingredients in each store daily, so the sign says, lots to read while you are standing in line. The toppings range from candies galore, nuts, fruits and ice cream sauce such as hot fudge, peanut butter, marshmallow and caramel. I bought some cute double chocolate ice cream cup cakes to refreeze for later, they also have whole cakes, smoothies, shakes and ice cream blended coffee drinks. I love pumpkin ice cream, heck I love pumpkin anything and they are featuring Fall flavors now and once I finally decide on how to create and design this treat I shall return. What I did ultimately decide on was the coconut ice cream with pineapple, bananas and pecans with a drizzle of hot fudge. Oh stop, it was delicious and I had it in a chocolate dipped waffle bowl. My second choice was a coffee ice cream with roasted almonds, health bar crunch pieces and either caramel or hot fudge, but tomorrow is another day. Hubby had chocolate ice cream with peanut butter cups, brownie pieces and hot fudge, it was so good! One of the first things you notice after the "go get them" approach from the order takers is each time someone leaves a tip in the jar they sing! My gosh you have to leave a tip to keep it going! Okay, I have to share a story with you. For pecan, do you say pe-can or pe-con? Both are acceptable but I used to say pe-can until an elderly southern lady corrected me and said "honey, it is pe-con a pe-can is what a truck driver uses!"
(4)