Drinks are always good here -- try the toffee mocha -- but the staff is a little on the raucous side. If you're trying to get any work done, I advise sitting in the comfortable couches toward the front of the store, the farthest point from where the drinks are being made. That is, unless you'd like to be entertained by a dissertation on why one manager is superior to another, and the other nuances of the interpersonal relationships of the staff -- a kind of soap opera, really. As The Coffee Bean Turns...OK, I'm a dork. In fact, takeout might be a better option all around. I would give this location a 4 for takeout experiences.
(3)
Sandra P.
Changed rating from two stars to one due to harassment from possibly employees (though I can't be certain) with new Yelp accounts. Reporting the incident to Starbucks corporate. The Starbucks was the worst I've been to in a very long time. It wasn't because any drink was made wrong as was messaged to me after I left a picture that was against yelps rules that I didn't know about. I removed the picture and I'm not even sure who the person was who reported it so I can't say it was a manager or employee. I have no idea. However it wasn't about drinks being made improperly as I don't drink coffee nor do I drink tea. My main complaint about this place is the arrogance of the barista who assisted my cousin and me. We asked for a chocolate croissant warmed up and you would've sworn we asked her to make one from scratch. I also had to protein boxes rung up for me by a very nice barista. However the rest of them were too busy discussing their personal business that they didn't pay a lot of attention to the customers. Yes they took orders! But zero customer service skills. When the girl who was heating up the chocolate croissant handed it to me I said thank you and she said you're welcome and turned on me so quickly. Shouldn't she be thanking me? She's the biggest scowl on her face the entire time. I'm not describing her: that's up to management to decide who it was but she was arrogant from the word go. I no longer live in that area thank God because this is one of the reasons. But I told my cousin never go back that location again. She agreed as she was also surprised at the arrogance.
(1)
Jesse Z.
The drinks are good, but I've noticed some of the baristas talking about customers at times. I understand that it can be stressful to work in such a small place, especially when there is that morning/afternoon flood of customers, some of whom can be extremely rude (seriously, who do these people think they are?!). However, as former regular, it does turn me off a bit when I hear them talking about a customer in the open after he/she has left. Hopefully, I'm on their "nice customer" list.
(2)
Kat J.
I really like this location of Starbucks...the baristas are very friendly and happy to modify your order to your liking. Also, they have this awesome bar area that I've never seen...so being here alone working away at my laptop, I can sit without taking up a table all by myself. And I don't feel alone because I am practically behind the counter hanging out with the team. Also, I've never come here where it was so packed that I couldn't get a seat...which is always a plus!
(5)
Brad H.
Worst Starbucks in a 30 mile radius. Dirty, poor customer service, repulsive barristas and incorrect drinks. I'd like my $5 lattes to come with a nice experience.
(1)
Tony P.
Stopped by here with a co-worker after work the other day. Service was quick and very nice. I just had a cup of their iced coffee and a Caramel Frap. They had a nice selection of sweets that still tasted fresh for 4 in the afternoon. I'd recommend getting the Caramel Fraps! They are always delicious!!
(4)
Amanda M.
Definitely not my favorite Starbucks, but the location in Conshy, right next to the Giant, is fairly convenient. Don't expect to lounge around here - it's tight, and there's not much room for studying or doing work. In the afternoon, tables may be empty but aren't always clean. Still, service is generally friendly and fast.
(3)
Gia M.
This location of Starbucks is particularly convenient location-wise and is the perfect place to stop after going food shopping (that's what I did). The entrance is a little awkward because the merchandise delineates the order area and it also clutters it up. However, this Starbucks carried a good assortment of the current menu foods and merchandise. Service was fast and friendly, and the coffee tasted just as it always does. Overall, a normal Starbucks location.
(3)
Amber B.
This place is a Starbucks, but they have the grumpiest staff. Don't expect the super warm interaction you get at other Starbucks. There is one guy, a Brit who is funny.
(1)
Steve T.
Soy milk isn't all its cracked up to be.
(3)
Justine D.
I've been coming here virtually ever day since my stay in good ol' Conshy. Why? Because I need coffee to function and I like my fancy lattes. I've only had one nice barista and she is uber nice. Everyone else has been terribly rude. If they make my drink wrong, they are rude about fixing it. And frankly I've had two good lattes from here. Why do I keep coming back? It's the only latte place I've found. Today I came in and the baristas were really nice to the locals and were one again mean to me when now it has been the seventh day I've come in. (However, the one barista who has been consistently nice to me is still the sweetest, so THANK YOU!) There is no excuse to be rude to a customer especially someone like me who is always friendly to people. Terribly customer service. I'm sticking with WaWa from now on. Only positive note is the tea lattes are back. I did go in yesterday and the barista made a FABULOUS green tea latte. That has been the highlight of my Starbucks experience. Sad.
(2)
Lark L.
There is really nothing wrong with this Starbuck's except whenever I am in there I feel like I am with the cast of Juno! These people are just to snappy and seem to talk really loudly so everyone can hear their snappy,quick and witty dialogue----and for some reason I find this really distractive! It is probably just me---but that is my observation.
Chris M.
Drinks are always good here -- try the toffee mocha -- but the staff is a little on the raucous side. If you're trying to get any work done, I advise sitting in the comfortable couches toward the front of the store, the farthest point from where the drinks are being made. That is, unless you'd like to be entertained by a dissertation on why one manager is superior to another, and the other nuances of the interpersonal relationships of the staff -- a kind of soap opera, really. As The Coffee Bean Turns...OK, I'm a dork. In fact, takeout might be a better option all around. I would give this location a 4 for takeout experiences.
(3)Sandra P.
Changed rating from two stars to one due to harassment from possibly employees (though I can't be certain) with new Yelp accounts. Reporting the incident to Starbucks corporate. The Starbucks was the worst I've been to in a very long time. It wasn't because any drink was made wrong as was messaged to me after I left a picture that was against yelps rules that I didn't know about. I removed the picture and I'm not even sure who the person was who reported it so I can't say it was a manager or employee. I have no idea. However it wasn't about drinks being made improperly as I don't drink coffee nor do I drink tea. My main complaint about this place is the arrogance of the barista who assisted my cousin and me. We asked for a chocolate croissant warmed up and you would've sworn we asked her to make one from scratch. I also had to protein boxes rung up for me by a very nice barista. However the rest of them were too busy discussing their personal business that they didn't pay a lot of attention to the customers. Yes they took orders! But zero customer service skills. When the girl who was heating up the chocolate croissant handed it to me I said thank you and she said you're welcome and turned on me so quickly. Shouldn't she be thanking me? She's the biggest scowl on her face the entire time. I'm not describing her: that's up to management to decide who it was but she was arrogant from the word go. I no longer live in that area thank God because this is one of the reasons. But I told my cousin never go back that location again. She agreed as she was also surprised at the arrogance.
(1)Jesse Z.
The drinks are good, but I've noticed some of the baristas talking about customers at times. I understand that it can be stressful to work in such a small place, especially when there is that morning/afternoon flood of customers, some of whom can be extremely rude (seriously, who do these people think they are?!). However, as former regular, it does turn me off a bit when I hear them talking about a customer in the open after he/she has left. Hopefully, I'm on their "nice customer" list.
(2)Kat J.
I really like this location of Starbucks...the baristas are very friendly and happy to modify your order to your liking. Also, they have this awesome bar area that I've never seen...so being here alone working away at my laptop, I can sit without taking up a table all by myself. And I don't feel alone because I am practically behind the counter hanging out with the team. Also, I've never come here where it was so packed that I couldn't get a seat...which is always a plus!
(5)Brad H.
Worst Starbucks in a 30 mile radius. Dirty, poor customer service, repulsive barristas and incorrect drinks. I'd like my $5 lattes to come with a nice experience.
(1)Tony P.
Stopped by here with a co-worker after work the other day. Service was quick and very nice. I just had a cup of their iced coffee and a Caramel Frap. They had a nice selection of sweets that still tasted fresh for 4 in the afternoon. I'd recommend getting the Caramel Fraps! They are always delicious!!
(4)Amanda M.
Definitely not my favorite Starbucks, but the location in Conshy, right next to the Giant, is fairly convenient. Don't expect to lounge around here - it's tight, and there's not much room for studying or doing work. In the afternoon, tables may be empty but aren't always clean. Still, service is generally friendly and fast.
(3)Gia M.
This location of Starbucks is particularly convenient location-wise and is the perfect place to stop after going food shopping (that's what I did). The entrance is a little awkward because the merchandise delineates the order area and it also clutters it up. However, this Starbucks carried a good assortment of the current menu foods and merchandise. Service was fast and friendly, and the coffee tasted just as it always does. Overall, a normal Starbucks location.
(3)Amber B.
This place is a Starbucks, but they have the grumpiest staff. Don't expect the super warm interaction you get at other Starbucks. There is one guy, a Brit who is funny.
(1)Steve T.
Soy milk isn't all its cracked up to be.
(3)Justine D.
I've been coming here virtually ever day since my stay in good ol' Conshy. Why? Because I need coffee to function and I like my fancy lattes. I've only had one nice barista and she is uber nice. Everyone else has been terribly rude. If they make my drink wrong, they are rude about fixing it. And frankly I've had two good lattes from here. Why do I keep coming back? It's the only latte place I've found. Today I came in and the baristas were really nice to the locals and were one again mean to me when now it has been the seventh day I've come in. (However, the one barista who has been consistently nice to me is still the sweetest, so THANK YOU!) There is no excuse to be rude to a customer especially someone like me who is always friendly to people. Terribly customer service. I'm sticking with WaWa from now on. Only positive note is the tea lattes are back. I did go in yesterday and the barista made a FABULOUS green tea latte. That has been the highlight of my Starbucks experience. Sad.
(2)Lark L.
There is really nothing wrong with this Starbuck's except whenever I am in there I feel like I am with the cast of Juno! These people are just to snappy and seem to talk really loudly so everyone can hear their snappy,quick and witty dialogue----and for some reason I find this really distractive! It is probably just me---but that is my observation.
(3)