It's not a secret that I like Panera, so after dealing with a spring cold for a week I went ahead and stopped on in at a Panera for some much needed comfort food. This is one of the newer Panera's in the area, and one of the bigger ones, I think. Maybe it only felt that way because the place wasn't jam packed when I stopped in, but I thought the place was nice, clean, and spacious overall. As nice as the place looked I did think the staffing set-up could be improved. They seemed really understaffed - I mean the place wasn't packed, but it wasn't totally empty, either (and about five people got in line behind me not long after I walked in, so there was a steady stream of visitors, too). Before I could even order I waited five minutes as the only poor girl at the register took an order, ran back to restock something, and heated up bakery items. So another helping hand would have definitely gone a long way in getting the line moving and keeping everything stocked. After placing my order I found a table in the sunshine, sat and waited for my beeper to go off. So I was quite surprised when someone brought food to my table - it seemed odd for Panera but it was a nice touch, although it did leave me wondering why they had people bringing around trays and not, you know, stocking the bakery so the poor girl at the registers could take orders more quickly. I further questioned the need for a server at a Panera when I dropped off my empty dishes - the trash was overflowing and none of the used plates had been taken away in quite a while. So yeah, there's definitely room for improvement at this particular Panera. The food is fine - a Panera is a Panera, and I actually really enjoyed trying their new tomato mozzarella flatbread during my visit here - but the place would really benefit from having an extra hand or two around to help behind the registers, in the bakery and in the kitchen. I'm more than happy to pick up my own food if it means that set of hands can help keep things running behind the counters.
(3)
David S.
I won't get into how Panera sandwiches used to be great and are now pre-made in a factory somewhere, my issue with this location is the apparent lack of a bathroom. Seriously, I walked all around the restaurant and saw only doors to the kitchen. If they have a public restroom, it certainly isn't apparent or indicated with signs. Was it outside, around back like a Texaco station?
(2)
Chris V.
I love Panera, but this location forgets items in rapid pick-up orders nearly every single time. Sometime its missing an entire bowl of soup, or every side dish (chips, bread, fruit cup, etc). Truly it doesn't seem that difficult to me to go down a receipt and check everything off the list, but this location seems to have that trouble every. single. time. It gets really old fast and it is frustrating because the food is not cheap, and the other Panera near me is way far out of the way (Galleria), and who knows if it is any better? A quick google search of "panera rapid pickup missing items" seems to indicate it is fairly common. Nevertheless, this Panera exemplifies this best for me, so 2 stars seems fair to me. The food is great, but acquiring it is like gambling.
(2)
Matthew W.
So solid!!! Just like every other Panera, but service is always great as is the food. Hot chocolate chip cookie!!! U pick 2: Chx Ndl, Smokehouse Turke Total = $8.75
(5)
Gary P.
I don't get it... The last two times I was in this location, the two folks behind the counter ignored me. This wasn't because they were particularly busy, quite the contrary I was the only one at the counter. Also, its not like I snuck up on them, they briefly looked up when I came in. They literally did not say a word to me until I came up and spoke up first. The first time this happened, there was also a manager a few feet away in the kitchen, and she was tapping away on her phone. So one might surmise that this place is badly managed. I also freely admit that I think Panera is overrated in general. Their food is ok, but it is seems overpriced for a place that is basically set up like a fast food restaurant.
(2)
Jamie D.
They started delivering good to tables from the start of opening business. They are lacking in the field of getting drinks to you as well with your food. It's understandable as this is all new. I am more than happy to get my own food and drink, but they tell you they bring it all put to you. Otherwise, people are nice and food is great, as always
(4)
DJ J.
Nice new Panera. Very crowded Panera. Has an outdoor seating area. The indoor seating area is smaller than some of the others that I have visited. Has a small gas fireplace Good tomato soup and tuna sandwich.
(3)
Dan W.
Brand new store, very clean. The waiting time is too long as a panera.
(4)
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Address :1025 Washington Pike
Bridgeville, PA, 15017
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : Yes Caters : Yes
Larissa G.
It's not a secret that I like Panera, so after dealing with a spring cold for a week I went ahead and stopped on in at a Panera for some much needed comfort food. This is one of the newer Panera's in the area, and one of the bigger ones, I think. Maybe it only felt that way because the place wasn't jam packed when I stopped in, but I thought the place was nice, clean, and spacious overall. As nice as the place looked I did think the staffing set-up could be improved. They seemed really understaffed - I mean the place wasn't packed, but it wasn't totally empty, either (and about five people got in line behind me not long after I walked in, so there was a steady stream of visitors, too). Before I could even order I waited five minutes as the only poor girl at the register took an order, ran back to restock something, and heated up bakery items. So another helping hand would have definitely gone a long way in getting the line moving and keeping everything stocked. After placing my order I found a table in the sunshine, sat and waited for my beeper to go off. So I was quite surprised when someone brought food to my table - it seemed odd for Panera but it was a nice touch, although it did leave me wondering why they had people bringing around trays and not, you know, stocking the bakery so the poor girl at the registers could take orders more quickly. I further questioned the need for a server at a Panera when I dropped off my empty dishes - the trash was overflowing and none of the used plates had been taken away in quite a while. So yeah, there's definitely room for improvement at this particular Panera. The food is fine - a Panera is a Panera, and I actually really enjoyed trying their new tomato mozzarella flatbread during my visit here - but the place would really benefit from having an extra hand or two around to help behind the registers, in the bakery and in the kitchen. I'm more than happy to pick up my own food if it means that set of hands can help keep things running behind the counters.
(3)David S.
I won't get into how Panera sandwiches used to be great and are now pre-made in a factory somewhere, my issue with this location is the apparent lack of a bathroom. Seriously, I walked all around the restaurant and saw only doors to the kitchen. If they have a public restroom, it certainly isn't apparent or indicated with signs. Was it outside, around back like a Texaco station?
(2)Chris V.
I love Panera, but this location forgets items in rapid pick-up orders nearly every single time. Sometime its missing an entire bowl of soup, or every side dish (chips, bread, fruit cup, etc). Truly it doesn't seem that difficult to me to go down a receipt and check everything off the list, but this location seems to have that trouble every. single. time. It gets really old fast and it is frustrating because the food is not cheap, and the other Panera near me is way far out of the way (Galleria), and who knows if it is any better? A quick google search of "panera rapid pickup missing items" seems to indicate it is fairly common. Nevertheless, this Panera exemplifies this best for me, so 2 stars seems fair to me. The food is great, but acquiring it is like gambling.
(2)Matthew W.
So solid!!! Just like every other Panera, but service is always great as is the food. Hot chocolate chip cookie!!! U pick 2: Chx Ndl, Smokehouse Turke Total = $8.75
(5)Gary P.
I don't get it... The last two times I was in this location, the two folks behind the counter ignored me. This wasn't because they were particularly busy, quite the contrary I was the only one at the counter. Also, its not like I snuck up on them, they briefly looked up when I came in. They literally did not say a word to me until I came up and spoke up first. The first time this happened, there was also a manager a few feet away in the kitchen, and she was tapping away on her phone. So one might surmise that this place is badly managed. I also freely admit that I think Panera is overrated in general. Their food is ok, but it is seems overpriced for a place that is basically set up like a fast food restaurant.
(2)Jamie D.
They started delivering good to tables from the start of opening business. They are lacking in the field of getting drinks to you as well with your food. It's understandable as this is all new. I am more than happy to get my own food and drink, but they tell you they bring it all put to you. Otherwise, people are nice and food is great, as always
(4)DJ J.
Nice new Panera. Very crowded Panera. Has an outdoor seating area. The indoor seating area is smaller than some of the others that I have visited. Has a small gas fireplace Good tomato soup and tuna sandwich.
(3)Dan W.
Brand new store, very clean. The waiting time is too long as a panera.
(4)