Avoid this. We came on valentines day and there was no wait. Now I know why. We were promptly seated and the waitress took well over 5 minutes to greet us. We arrived at 7 pm. Our food didn't arrive to the table until 8:25. Our waitress took our order at 7:20ish and came back at 8:00 asking what it was we ordered again saying she didn't know why the food didn't come out. She returned minutes later to say the order in front of us was huge. She then returned a few more minutes later to say our order was bumped for some reason. I'm a patient person but I thought it was fishy, but remained calm as it was valentines day and it seemed that more people had arrived. So the food comes out at 8:25 and the bacon on my burger was so thick and so hard a bear could have choked on it. I looked around and noticed my son had a cheeseburger in front of him even though he had ordered chicken tenders. This is where I lost my patience and asked for the manager. He came to the table quickly and he was very friendly and apologetic. He offered to replace my burger but at that point I just wanted to finish my food and leave. He then offered to bring out the chicken my son ordered and since he was asking for it still we accepted. The chicken came out too hot for anyone to eat at about 8:40. The waitress was a sweetheart and was also apologetic, but I had no intentions of spending 2 hours at chili's because of a stupid mistake, or rather 2 stupid mistakes. The first was my decision to go there. The manager took several items off the bill so he took care of us, but I ended up heated. The burger besides the burnt bacon was ok.
(1)
Demitris W.
Stopped in for a quick margarita. After looking through the menu I choose a mango strawberry margarita on the rocks. The guys I was with chose a Patron margarita I like the presentation of theirs instead of. Having the extra liquid in a Boston shaker l, the extra liquid was in a patron bottle shaped shaker pretty nifty Chilis I must say. The bartender was solid no complaints. See ya in the next review ~ Demitris
(4)
Marie M.
We'll let me start off by saying I settled for this place because Outback Steakhouse had a 1hour wait... So I saw there was no long lines here and decided to go with my DH well the steak was tough and tasted like a pork chop the loaded baked potato was over cooked and yuck the broccoli had no seasoning and was bitter!!!! I didn't expect a five star steak but a negative star steak wasn't expected either ...the waiter brought me watermelon lemonade when I asked for water and then took 20 minutes to bring me my water ... The service was terrible and so was the food I think next time all the restaurants are super crowded ....I'll jus go buy me a good steak and make it myself ...never ever will I settle again this place wasn't good at all ...what a waste of time and money
(1)
Gabriel R.
I feel bad because they gave our check two free meals but, I went in and the iced tea had a weird that to it, I went for lunch with some friends and ordered the pasta of some sort only to be 3/4 done and find a hair in it I sent it back and the waiter looked really surprised almost as if I put it there but hen came back and told me he would give it to us for free since he wants us to come back and also gave my friend her meal free as well since she asked for grilled chicken and not fired and that didn't happen. Overall great service but yeah that hair was a downside won't be returning sorry :/ was a two star but I'm gonna go with three because of the service.
(3)
Arseny R.
How shall I put it? Those people would not be able to make escargot since they would not be able to catch the snails. Their special night, half empty place, still a Monday. Couple with a baby and half an hour for a guac, over an hour now for fajitas? Might be downgrading to one star of the food is crap.
(2)
Megan P.
Had an awesome experience here. I had the sirloin steak with mashed potatoes and broccoli. It was great, cooked perfectly. Our waiter, Steve, was attentive and personable. He joked with us, checked back frequently, etc. It's probably one of the best dining experiences I've had in a long time.
(5)
Jon W.
Diarrhea is all I can say. I made two trips to this establishment to give it a second chance. I've always liked Chili's but something is not right with the food at this location. My first trip I got the tacos. There was zero taste going on inside them. They tasted like a tortilla flavored taco. It was like, "Yo dawg, I heard you like tortillas, so we put a tortilla inside a tortilla for you." There was no seasoning whatsoever and it was dry. We left disappointed. My second trip was about 2 months later and I got a chicken taco like bowl with no tortilla this time. They decided to attempt to use seasoning this time and flooded the bowl with cayenne pepper it seemed. It was so hot that it was barely edible. We ordered a side of queso dip and it looked like diarrhea. I've never seen a brownish colored queso dip in my entire life. It tasted very strange as well. We only ate it because we were hungry. We ordered fried pickles and they were inedible. We tried one piece and all you could taste was salt. When we were done, we didn't even take our leftovers home. I will never come back here. Ever!
(1)
Federico M.
Went there on a Friday for lunch and had a great experience. We got the Santa Fe quesadilla (which was spicy) and the new bacon avocado chicken on a pretzel roll. Both were very good and our soups were tasty as well ;) Everything incl. chips and salsa a large side of guac and a soda for a little over $25! ($30 at least, with tip) But the best part was the bartender/waitress who was super friendly and very attentive and helpful. Thank you Chili's for helping my lunch date with momma go well!
(5)
RONALD R.
well after 2 years i though i will give it one more try . well THAT'S IT how could it be worse than before well it is slow at everything from greeting you at the door to the food to the check and the burgers well I'm done for good at this one
(1)
Nicolette H.
This was the first time I was ever at a Chilis and will be the last. Went around 2-3 on a Saturday, the place was empty. Seated with my three friends in a booth, in a section with only one other table. Our waitress was really friendly, and not everything was her fault, but a good amount was. We first ordered drinks. My friend ordered a special margarita that never came out. The waitress kept coming by to inform us that they didn't know how to make it so they were looking it up and it took almost 20 minutes, so she asked for a water instead. As for food, every single meal was wrong. I got a veggie burger and fries, but got the mashed potatoes that my friend ordered with her chicken sandwich (and she got my fries). My friend's "bacon ranch quesadillas" had no bacon or ranch on them. When she told the waitress, she apologized and took it back. Unsure whether it was a manager or a just a different employee, but someone else comes back with the same exact plate and says "the ranch is baked into it so it might have just dried up, so here's some on the side, and the bacon is in there", basically saying my friend just lied about it. We all looked in the quesadillas. Before there was no bacon. When she rudely brought it back and threw it on the table, they added about 2 crumbles of bacon. It was pitiful. And my other friend also got the wrong burger, but decided she would rather eat it then deal with more rude employees. We finally sat there for another 20 minutes after eating (without any refills) to wait for our check. There is just really no excuse for service that was so incredibly poor. I'm very disappointed. The manager took $10 off our check and took off the drink my friend never got...which I'd hope they would do. Never coming back.
(1)
Betty W.
Best Pomegranate Margarita & friendly servers. Guacamole with corn is awesome on the thinnest, crustiest nachos. Ribs are literally & figuratively finger licking good!!
(4)
Caveat Venditor I.
Slowest service EVER! I think that we were there for about 20 minutes before even meeting our server. Another 20 minutes later we still hadn't even received water so I had to wave him down to inquire about it's ETA. Apparently we should have rationed it to go along with our meal since we didn't get a single refill. We had the mix and match combo. We got half Chili's Classic BBQ sauce and half Memphis Dry Rub. For our side we ordered mashed potatoes and corn on the cob. The sides were amazing! However, the ribs were the worst either of us have ever had! After all the hype about Chili's baby back ribs and all the tempting commercials, we were both HIGHLY DISAPPOINTED. The ribs were extremely dry and had hardly any meat on them. It was pretty much just bones with mummified flesh stretched thin and covered with a stingy layer of sauce or rub We asked for cups of extra sauce to help combat the dryness. Sure could have used more water.... the waiter was MIA. Neither of the sauce flavors were very tasty. The Chili's Classic BBQ sauce tasted just like ketchup and honey mixed together. I can't help but wonder if these ribs were normal for Chili's and that the people who rave about them are just idiots. OR perhaps these particular ribs came from an anorexic pig and then they were cooked for a few hours too long thus dehydrating any meat that had once been there. OR maybe I'm just used to real BBQ where I get more meat on one single rib than we got on that entire rack. This is not an exaggeration. Definitely not coming back to this Chili's. If I ever go to one again, I'll make sure to steer clear of their ribs. Not worth $15 or even $5. All I have to say is: I want my money back money back money back.
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Outdoor Seating : No Has TV : Yes Waiter Service : Yes
Eugene C.
Avoid this. We came on valentines day and there was no wait. Now I know why. We were promptly seated and the waitress took well over 5 minutes to greet us. We arrived at 7 pm. Our food didn't arrive to the table until 8:25. Our waitress took our order at 7:20ish and came back at 8:00 asking what it was we ordered again saying she didn't know why the food didn't come out. She returned minutes later to say the order in front of us was huge. She then returned a few more minutes later to say our order was bumped for some reason. I'm a patient person but I thought it was fishy, but remained calm as it was valentines day and it seemed that more people had arrived. So the food comes out at 8:25 and the bacon on my burger was so thick and so hard a bear could have choked on it. I looked around and noticed my son had a cheeseburger in front of him even though he had ordered chicken tenders. This is where I lost my patience and asked for the manager. He came to the table quickly and he was very friendly and apologetic. He offered to replace my burger but at that point I just wanted to finish my food and leave. He then offered to bring out the chicken my son ordered and since he was asking for it still we accepted. The chicken came out too hot for anyone to eat at about 8:40. The waitress was a sweetheart and was also apologetic, but I had no intentions of spending 2 hours at chili's because of a stupid mistake, or rather 2 stupid mistakes. The first was my decision to go there. The manager took several items off the bill so he took care of us, but I ended up heated. The burger besides the burnt bacon was ok.
(1)Demitris W.
Stopped in for a quick margarita. After looking through the menu I choose a mango strawberry margarita on the rocks. The guys I was with chose a Patron margarita I like the presentation of theirs instead of. Having the extra liquid in a Boston shaker l, the extra liquid was in a patron bottle shaped shaker pretty nifty Chilis I must say. The bartender was solid no complaints. See ya in the next review ~ Demitris
(4)Marie M.
We'll let me start off by saying I settled for this place because Outback Steakhouse had a 1hour wait... So I saw there was no long lines here and decided to go with my DH well the steak was tough and tasted like a pork chop the loaded baked potato was over cooked and yuck the broccoli had no seasoning and was bitter!!!! I didn't expect a five star steak but a negative star steak wasn't expected either ...the waiter brought me watermelon lemonade when I asked for water and then took 20 minutes to bring me my water ... The service was terrible and so was the food I think next time all the restaurants are super crowded ....I'll jus go buy me a good steak and make it myself ...never ever will I settle again this place wasn't good at all ...what a waste of time and money
(1)Gabriel R.
I feel bad because they gave our check two free meals but, I went in and the iced tea had a weird that to it, I went for lunch with some friends and ordered the pasta of some sort only to be 3/4 done and find a hair in it I sent it back and the waiter looked really surprised almost as if I put it there but hen came back and told me he would give it to us for free since he wants us to come back and also gave my friend her meal free as well since she asked for grilled chicken and not fired and that didn't happen. Overall great service but yeah that hair was a downside won't be returning sorry :/ was a two star but I'm gonna go with three because of the service.
(3)Arseny R.
How shall I put it? Those people would not be able to make escargot since they would not be able to catch the snails. Their special night, half empty place, still a Monday. Couple with a baby and half an hour for a guac, over an hour now for fajitas? Might be downgrading to one star of the food is crap.
(2)Megan P.
Had an awesome experience here. I had the sirloin steak with mashed potatoes and broccoli. It was great, cooked perfectly. Our waiter, Steve, was attentive and personable. He joked with us, checked back frequently, etc. It's probably one of the best dining experiences I've had in a long time.
(5)Jon W.
Diarrhea is all I can say. I made two trips to this establishment to give it a second chance. I've always liked Chili's but something is not right with the food at this location. My first trip I got the tacos. There was zero taste going on inside them. They tasted like a tortilla flavored taco. It was like, "Yo dawg, I heard you like tortillas, so we put a tortilla inside a tortilla for you." There was no seasoning whatsoever and it was dry. We left disappointed. My second trip was about 2 months later and I got a chicken taco like bowl with no tortilla this time. They decided to attempt to use seasoning this time and flooded the bowl with cayenne pepper it seemed. It was so hot that it was barely edible. We ordered a side of queso dip and it looked like diarrhea. I've never seen a brownish colored queso dip in my entire life. It tasted very strange as well. We only ate it because we were hungry. We ordered fried pickles and they were inedible. We tried one piece and all you could taste was salt. When we were done, we didn't even take our leftovers home. I will never come back here. Ever!
(1)Federico M.
Went there on a Friday for lunch and had a great experience. We got the Santa Fe quesadilla (which was spicy) and the new bacon avocado chicken on a pretzel roll. Both were very good and our soups were tasty as well ;) Everything incl. chips and salsa a large side of guac and a soda for a little over $25! ($30 at least, with tip) But the best part was the bartender/waitress who was super friendly and very attentive and helpful. Thank you Chili's for helping my lunch date with momma go well!
(5)RONALD R.
well after 2 years i though i will give it one more try . well THAT'S IT how could it be worse than before well it is slow at everything from greeting you at the door to the food to the check and the burgers well I'm done for good at this one
(1)Nicolette H.
This was the first time I was ever at a Chilis and will be the last. Went around 2-3 on a Saturday, the place was empty. Seated with my three friends in a booth, in a section with only one other table. Our waitress was really friendly, and not everything was her fault, but a good amount was. We first ordered drinks. My friend ordered a special margarita that never came out. The waitress kept coming by to inform us that they didn't know how to make it so they were looking it up and it took almost 20 minutes, so she asked for a water instead. As for food, every single meal was wrong. I got a veggie burger and fries, but got the mashed potatoes that my friend ordered with her chicken sandwich (and she got my fries). My friend's "bacon ranch quesadillas" had no bacon or ranch on them. When she told the waitress, she apologized and took it back. Unsure whether it was a manager or a just a different employee, but someone else comes back with the same exact plate and says "the ranch is baked into it so it might have just dried up, so here's some on the side, and the bacon is in there", basically saying my friend just lied about it. We all looked in the quesadillas. Before there was no bacon. When she rudely brought it back and threw it on the table, they added about 2 crumbles of bacon. It was pitiful. And my other friend also got the wrong burger, but decided she would rather eat it then deal with more rude employees. We finally sat there for another 20 minutes after eating (without any refills) to wait for our check. There is just really no excuse for service that was so incredibly poor. I'm very disappointed. The manager took $10 off our check and took off the drink my friend never got...which I'd hope they would do. Never coming back.
(1)Betty W.
Best Pomegranate Margarita & friendly servers. Guacamole with corn is awesome on the thinnest, crustiest nachos. Ribs are literally & figuratively finger licking good!!
(4)Caveat Venditor I.
Slowest service EVER! I think that we were there for about 20 minutes before even meeting our server. Another 20 minutes later we still hadn't even received water so I had to wave him down to inquire about it's ETA. Apparently we should have rationed it to go along with our meal since we didn't get a single refill. We had the mix and match combo. We got half Chili's Classic BBQ sauce and half Memphis Dry Rub. For our side we ordered mashed potatoes and corn on the cob. The sides were amazing! However, the ribs were the worst either of us have ever had! After all the hype about Chili's baby back ribs and all the tempting commercials, we were both HIGHLY DISAPPOINTED. The ribs were extremely dry and had hardly any meat on them. It was pretty much just bones with mummified flesh stretched thin and covered with a stingy layer of sauce or rub We asked for cups of extra sauce to help combat the dryness. Sure could have used more water.... the waiter was MIA. Neither of the sauce flavors were very tasty. The Chili's Classic BBQ sauce tasted just like ketchup and honey mixed together. I can't help but wonder if these ribs were normal for Chili's and that the people who rave about them are just idiots. OR perhaps these particular ribs came from an anorexic pig and then they were cooked for a few hours too long thus dehydrating any meat that had once been there. OR maybe I'm just used to real BBQ where I get more meat on one single rib than we got on that entire rack. This is not an exaggeration. Definitely not coming back to this Chili's. If I ever go to one again, I'll make sure to steer clear of their ribs. Not worth $15 or even $5. All I have to say is: I want my money back money back money back.
(2)