Had many issues with this location over a year ago (profanity from staff in ear shot of customers and children, dangerous horseplay in kitchen by very young crew, homophobic slang that was offensive, rudeness, incomplete orders, inaccurate orders, etc.). It was so bad that I contacted corporate, received a surreal phone call apology from the manager (more issues than a magazine stand!!) and even personally met with the owner (yet another surreal experience!). This location is owned and operated by the same lady that owns the Astoria location, which is pretty similar in "behind the times" decor, maintenance issues, sanitary issues in the restrooms, very young, inattentive and immature employees, and lack luster food quality. We have boycotted these two locations since then and give all of our business to the Gearhart location (which is above and beyond the standard for DQ) I was in Warrenton the other day and had a craving for a fast lunch and wasn't headed to Gearhart, so I figured it as been quite a while, maybe things have changed and improved here in Warrenton.......WRONG. Ditzy employee took my order (sounded like her last two neurons were fighting), a simple special request was not fulfilled on the order, and part of the order was cold and undercooked (I suspect they microwave their hotdogs rather than grill them like good places should), but hell, they got the ice water correct!!! Here's your food pellet.... Nail in the coffin for this franchise and this owner!!! Your crown is not only crooked and tarnished, you bring it shame. I won't even discuss (Oh, I guess I just did.....see, being inconsistent sucks!!) the numerous bounced checks to employees that was brought up to me in passing conversation when I shared this experience with another business owner in the area. Maybe time to retire and sell my dear? If you want decent Dairy Queen by young, but mature and responsible employees....go to Gearhart..... it isn't that much of a drive down the highway.
(1)
Kathy H.
We were in the area and had a craving for a corn dog... Pathetic I know. We were the only car in line, ordered, and drove up to the window. The wait wasn't long, and the order was correct- 2 corn dogs and a drink. What bothers me is the dogs should have been hot- not blistering hot, but hot. They weren't. The employee was friendly, but the dogs weren't hot...hot dogs are hot, are corn dogs corny?!? Is that why they weren't hot? I'm just asking....
(2)
Cristina G.
A small town staple! They were very friendly and handled our large order great. I forgot to specify pecans instead of peanuts and they gave me a side of pecans. It was perfect! I'm always pleased with their service.
(4)
Brent W.
Our year later and we're back! So tonight we all got blizzards! The cup says upside down thick! That's true with the brownie blizzard, but the caramel turtle and the cookie dough didn't hold up. What? But they didn't seem too concerned about it. Anyway a good time with good people. I get experience. #Rick is laughing
(4)
James H.
Not a god day at DQ. Service was less friendly than expected. The soda fountain had a strange mix flavor. My hot dog was tough. And fry sauce will cost you a quarter. Why do restaurants go through these phases where condiments cost you extra? It just means we won't be back. And now you might not even come. Weird and outdated policy.
(1)
Coral L.
I've gone here many times, because this resteraunt is close to my job. The service is always inconsitent. The wait through the drive through is usually 15 mins, and thats even if your the only car. The food is often cold, soggy, or melted depending on what you order. The employees are lack luster, and stand about goofing off. I've even noticed a tip cup in the window. This is a fast food joint, you dont get tips. Today I had to go back to have an order replaced. I ordered the new spicy chicken strip basket, and paid to have it upgraded to a large drink and fries. when I got to work. I opened the box and noticed that I had the normal chicken strips, and 10 french fries. (yes I counted) So today I went back to have the order replaced and got back to work opened the box again, and this time I got three rock hard spicy chicken strips and a very sad normal chicken strip. I should really learn to not return.
(1)
Delinda S.
Best Customer service we have had in a very long time. Kay was amazing!!! The store was clean, the food was hot and we got our order fast! Thank you, thank you, thank you! We will be back, next time we visit the Oregon Coast.
Captain C. Branagain G.
Had many issues with this location over a year ago (profanity from staff in ear shot of customers and children, dangerous horseplay in kitchen by very young crew, homophobic slang that was offensive, rudeness, incomplete orders, inaccurate orders, etc.). It was so bad that I contacted corporate, received a surreal phone call apology from the manager (more issues than a magazine stand!!) and even personally met with the owner (yet another surreal experience!). This location is owned and operated by the same lady that owns the Astoria location, which is pretty similar in "behind the times" decor, maintenance issues, sanitary issues in the restrooms, very young, inattentive and immature employees, and lack luster food quality. We have boycotted these two locations since then and give all of our business to the Gearhart location (which is above and beyond the standard for DQ) I was in Warrenton the other day and had a craving for a fast lunch and wasn't headed to Gearhart, so I figured it as been quite a while, maybe things have changed and improved here in Warrenton.......WRONG. Ditzy employee took my order (sounded like her last two neurons were fighting), a simple special request was not fulfilled on the order, and part of the order was cold and undercooked (I suspect they microwave their hotdogs rather than grill them like good places should), but hell, they got the ice water correct!!! Here's your food pellet.... Nail in the coffin for this franchise and this owner!!! Your crown is not only crooked and tarnished, you bring it shame. I won't even discuss (Oh, I guess I just did.....see, being inconsistent sucks!!) the numerous bounced checks to employees that was brought up to me in passing conversation when I shared this experience with another business owner in the area. Maybe time to retire and sell my dear? If you want decent Dairy Queen by young, but mature and responsible employees....go to Gearhart..... it isn't that much of a drive down the highway.
(1)Kathy H.
We were in the area and had a craving for a corn dog... Pathetic I know. We were the only car in line, ordered, and drove up to the window. The wait wasn't long, and the order was correct- 2 corn dogs and a drink. What bothers me is the dogs should have been hot- not blistering hot, but hot. They weren't. The employee was friendly, but the dogs weren't hot...hot dogs are hot, are corn dogs corny?!? Is that why they weren't hot? I'm just asking....
(2)Cristina G.
A small town staple! They were very friendly and handled our large order great. I forgot to specify pecans instead of peanuts and they gave me a side of pecans. It was perfect! I'm always pleased with their service.
(4)Brent W.
Our year later and we're back! So tonight we all got blizzards! The cup says upside down thick! That's true with the brownie blizzard, but the caramel turtle and the cookie dough didn't hold up. What? But they didn't seem too concerned about it. Anyway a good time with good people. I get experience. #Rick is laughing
(4)James H.
Not a god day at DQ. Service was less friendly than expected. The soda fountain had a strange mix flavor. My hot dog was tough. And fry sauce will cost you a quarter. Why do restaurants go through these phases where condiments cost you extra? It just means we won't be back. And now you might not even come. Weird and outdated policy.
(1)Coral L.
I've gone here many times, because this resteraunt is close to my job. The service is always inconsitent. The wait through the drive through is usually 15 mins, and thats even if your the only car. The food is often cold, soggy, or melted depending on what you order. The employees are lack luster, and stand about goofing off. I've even noticed a tip cup in the window. This is a fast food joint, you dont get tips. Today I had to go back to have an order replaced. I ordered the new spicy chicken strip basket, and paid to have it upgraded to a large drink and fries. when I got to work. I opened the box and noticed that I had the normal chicken strips, and 10 french fries. (yes I counted) So today I went back to have the order replaced and got back to work opened the box again, and this time I got three rock hard spicy chicken strips and a very sad normal chicken strip. I should really learn to not return.
(1)Delinda S.
Best Customer service we have had in a very long time. Kay was amazing!!! The store was clean, the food was hot and we got our order fast! Thank you, thank you, thank you! We will be back, next time we visit the Oregon Coast.
(5)