I'd really give this 2.5 stars if I could. Pros: Decent breakfast option and some of their pies are pretty good (banana cream, coconut cream, peanut butter chocolate silk). Staff is friendly and interior is comfortable. Not many other options that are open 24 hours a day in Keizer. Cons: Depending on what you order food can be a bit overpriced for what it is. Also, you may see some interesting River Road walkers stop in here and there. First time I ever came to this Shari's someone hit me up for money in the doorway/foyer before I even managed to step foot into the restaurant.
(3)
Claire P.
The food's good, not great. It's also a little spendy for food that isn't really anything special. I do like that it's open 24 hours, and that you can order breakfast at dinner time or vise versa. Their pies? Pretty yummy! You can get a whole one for about 10 bucks.
(3)
Jamie O.
Had the Bbq burger on a pretzel bun. Was delicious. Portions are big, prices are reasonable & service was great! Definitely would recommend the S'mores Pie. So yummy! Coming from out of town, it was nice to eat at a place that tasted homemade. Btw- our server was Vincent. Very funny, fast & kind!
(5)
Nelson S.
Shari's has done another menu change and has some new dishes and changed some of the older dishes. They still aren't great but they do have some good things. Stuffed hash browns for example, their pies are top notch but most of the food falls short. The shrimp scampi for example is shrimp cooked on a griddle with melted butter and a little garlic in a bowl.
(3)
Jamie U.
When me and the hubby feel like having a late snack or dessert we usually come here since it's open 24hrs. Late night coffee with some pie always hits the spot lol we always enjoy ourselves when we come here. The service is good as well.
(5)
Jim G.
Food has been luke warm for the sixth visit in a row. I have complained to the manager and nothing has changed. To add insult to injury, they are only filling my coffee cup 2/3 full and we have to ask for more!
(2)
Jerome W.
Randomly picked this restaurant while passing through Keizer on the way to Salem. The service was OK because the waitress made a special effort to be friendly with the customers. I will also recommend the blackberry-lemonade if you like a very sweet and unique drink with your meal. We had the steak dinner, which came with bread , a baked potato and vegetables. This is one thing that lands the restaurant a 3 star instead of more. The vegetables seems like they were previously frozen and the portion is small. I had the spinach and chicken salad (there are two sizes called small and entree) and I had the entree. It was adequate and she gave me my choice of salad dressings. Otherwize , Shari's is just medium quality, so if you're not a senior citizen and can take advantage of the special deals between 4 pm and 6pm then maybe try another place.
(3)
Chris M.
I just don't understand why people keep eating here unless they are coming in for the pie. The food is ho-hum at best. Service is spotty. Parking is awkward. The good news is that their pies are really good so if that's what you're in the mood for, stop by. Otherwise, best keep on driving...
(1)
Steven V.
Not the expected meal. Both meals were less than good. Food was old, sat on the counter, or something. The service was not attentive. Took coffee pot away and never returned. Dropped off bill and never returned. We sat chatting, ran out of coffee and water. Will skip this Sharis in the futures.
(2)
Lewis Marklin M.
I usually so not waste my time reviewing chain restaraunts unless they have super outstanding service or super bad service but because of the nature of the Salem area and my assessment of the horrible state of their customer service community I will make mention of the Shari's institution. This is my late night hang out because I am a vampire and eat my dinner at Midnight 2:00 AM and this is my kind of hangout, but truth be known, it's not all that different from a denny's but the Pies are outstanding. What stands out with Shari's is their dedication to customer service and the key is their survey. They really push the survey that comes with a srvey number on every reciept. In fcat, you are rewarded with a free slice of pie if you take a moment to take the survey. I tell you what, the waitresses are always on their toes because they know that so many bad reviews and they are out of work with NO unemployment. Unfortunately that is the only way to get your employees to work hard and treat customers sometimes. All business owners would be wise to adopt this model. As they say "When the cat's away, the mice will play," and when I owned Skurvy's Cafe that's exactly what happened but with this kind of system the mice are always being watched by the customers; Scared Straight Program!!
(3)
Desert Flower M.
We've eaten at various Shari's restaurants over the years...most have been just fine. This was our first visit to this location. After a long drive to Keizer, we decided to order takeout. When we got back to our hotel room, we discovered that we were not given a side dish nor dipping sauce with one of our meals. The other dish (Nachos) was rubbery and flavorless. It wasn't worth it to drive back to the restaurant...but, I was tired and cranky and my hubby had to wrestle the phone out of my hand when I tried to call the manager to have the missing "pieces" delivered to our hotel. The two star rating is for the pie which saved this otherwise lackluster meal. We will never eat here again.
(2)
Kyle R.
food average, staff average, thus 2 stars. having never been to this location in Keizer, was expecting typical Sharis food...which was what we received. ordered Nachos as appetizer, needed more cheese...and less salsa. it came with no sour cream or guac, which for nachos should be standard. hubby got some big over the top burger, which he said was decent. my pancakes were subpar and boring. overall, we shoulda went to Nancys across the street. oh and btw, we were seated within direct earshot of kitchen, and the cook and staff were commenting, literally on every person's order. WEIRD.
(2)
Jerad G.
The service was great. The food came quick. We were their before the morning rush. The food wasn't amazing, but the sunrise starter was filling and well priced. The sausage was a little dry and hard, but other than that it was good. Although the coffee seems a little expensive. I mean more than two bucks? I can get more coffee at a gas station for that price. The pie was phenomenal. Peanut butter silk. Mmmmm delicious. All in all it was a good dinning experience.
(3)
Jessica J.
The salad was wilted, the herb fries were limp and pain... I only ate two. The pie slices are very tiny and look nothing like the picture. Fast friendly service.
(2)
James T.
12/8/13 First to-go order- - The food was obviously prepared well before the intended pickup time. - Order was missing a side-salad - The bowl of soup, or the container used for it, was cup sized. - Burger had Bleu cheese on it instead of Cheddar. 2.5
(2)
Cathy H.
Tonight my husband and I decided to give Shari's in Keizer (River Road) another try. Our last 2 times there were not so great... Sadly, this was by far our worst experience yet and I guarantee I will NEVER go back. It started by us waiting 10 minutes before someone took our order. We ordered the appetizer sampler, prime rib special (med rare) with the endless shrimp and the T-bone (med rare) steak dinner. The appetizer was ok, but the onion rings were oozing grease. My prime rib arrived absolutely covered in chunks of pepper and almost well done.. I did not order "peppered prime rib." The waitress offered to have a new one made, I agreed as she said it would be quick. In the mean time my husband started eating his EXTREMELY WELL DONE T-bone. Now, we were seated across from the payment station. While waiting for my prime rib to come back, we listened to 2 couples complaining about their meals as well. The manager was making excuses like... We have a lot of training going on in our kitchen. To this the customer replied... Thats not my problem - which is very true. When the waitress finally came back with my prime rib we showed her the WELL DONE T-bone. she of course offered to take it back and have a new one prepared. To this we kindly explained no thank you we were done... The point of going out to eat as a couple is to eat a meal together, without having to cook and clean and have hassle. Well this has turned into too much hassle. We will not be eating TOGETHER, but one eats while the other waits. The waitress was not happy, said she had to get her manager. The same man that was making excuses to other customers... In the end we paid for the appetizer, left no tip as the waitress was horrible and the manager was no better and the cooks need to be fired. The place was NOT busy. We have been to other Shari's and had wonderful experiences. The Shari's on South Commercial in Salem is wonderful, but its 15 miles from home. Sadly, our evening out was ruined. We will never go back, It cost us $9 dollars to be served frustration, anger and disappointment. In the end we walked away hungry.
(1)
Sylvia D.
I have always had excellent customer service every time I've eaten there. We try to avoid the peak times that may have been what caused some of the negative reviews on the customer service side. As far as the food goes. Compared to other Shari's that I've eaten at, it tastes exactly the same as the others. That's not totally a bad thing, you always know what to expect. The spinach omelette has become my new Shari's fave though (sans bleu cheese). I think if you stick with the breakfast items, you can't really go wrong. Don't go mid-morning to mid afternoon on Sunday and Saturday (because that place backs up big time). I can't say that Shari's is my favorite place to eat but it's always been consistently ok for me and the convenience to home and hours really makes it someplace that I'd most likely go to again.
(3)
Erika R.
This review is based on just one visit to the Keizer Sheri's. Our waitress was very cheerful, friendly, and gave very accomodating service. My daughter asked for fruit punch which wasn't on the menu and the waitress made fruit punch for them! Very nice! I ordered the Cuban sandwich (pulled pork, ham, cheese) with piping hot fries. I really liked it. The bf ordered fried chicken and waffles. It had some yummy sauce on it, delicious! The kids split a strawberry waffle with whipped cream which is always a hit. So, good service, good food, a good time for our family.
(3)
South P.
Came here today to grab some lunch. We do not do fast food so this was our choice that was close. I regret coming to this Shari's. Staff here was not friendly. Ordered a burger and fries, Meat was under cooked and burnt on the outside it had a pretzel bun which was hard as a rock it was like they nuked it then let it sit out before serving it so it hardened up. Waitress waited till we were almost done to check on us and to bring our check. Went to pay and Manager just ignored us then after a min he said he will be right with us. He noticed we were waiting to pay just did not see the importance to acknowledge us. We will never return to this Shari's next time I guess it is Taco Bell as you know they will treat you like some number and pass you through as fast as they can and not care about you in the least But that is expected from Fast Food.
(1)
Susie S.
I love this place...breakfast is wonderful my favorite western scramble....the pie is delicious and the service is always friendly while attending to our families dining needs!! You will love the dining options and great value!
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dessert Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Beer & Wine Only Outdoor Seating : No Wi-Fi : Free Has TV : No Waiter Service : Yes Caters : No
Chris S.
I'd really give this 2.5 stars if I could. Pros: Decent breakfast option and some of their pies are pretty good (banana cream, coconut cream, peanut butter chocolate silk). Staff is friendly and interior is comfortable. Not many other options that are open 24 hours a day in Keizer. Cons: Depending on what you order food can be a bit overpriced for what it is. Also, you may see some interesting River Road walkers stop in here and there. First time I ever came to this Shari's someone hit me up for money in the doorway/foyer before I even managed to step foot into the restaurant.
(3)Claire P.
The food's good, not great. It's also a little spendy for food that isn't really anything special. I do like that it's open 24 hours, and that you can order breakfast at dinner time or vise versa. Their pies? Pretty yummy! You can get a whole one for about 10 bucks.
(3)Jamie O.
Had the Bbq burger on a pretzel bun. Was delicious. Portions are big, prices are reasonable & service was great! Definitely would recommend the S'mores Pie. So yummy! Coming from out of town, it was nice to eat at a place that tasted homemade. Btw- our server was Vincent. Very funny, fast & kind!
(5)Nelson S.
Shari's has done another menu change and has some new dishes and changed some of the older dishes. They still aren't great but they do have some good things. Stuffed hash browns for example, their pies are top notch but most of the food falls short. The shrimp scampi for example is shrimp cooked on a griddle with melted butter and a little garlic in a bowl.
(3)Jamie U.
When me and the hubby feel like having a late snack or dessert we usually come here since it's open 24hrs. Late night coffee with some pie always hits the spot lol we always enjoy ourselves when we come here. The service is good as well.
(5)Jim G.
Food has been luke warm for the sixth visit in a row. I have complained to the manager and nothing has changed. To add insult to injury, they are only filling my coffee cup 2/3 full and we have to ask for more!
(2)Jerome W.
Randomly picked this restaurant while passing through Keizer on the way to Salem. The service was OK because the waitress made a special effort to be friendly with the customers. I will also recommend the blackberry-lemonade if you like a very sweet and unique drink with your meal. We had the steak dinner, which came with bread , a baked potato and vegetables. This is one thing that lands the restaurant a 3 star instead of more. The vegetables seems like they were previously frozen and the portion is small. I had the spinach and chicken salad (there are two sizes called small and entree) and I had the entree. It was adequate and she gave me my choice of salad dressings. Otherwize , Shari's is just medium quality, so if you're not a senior citizen and can take advantage of the special deals between 4 pm and 6pm then maybe try another place.
(3)Chris M.
I just don't understand why people keep eating here unless they are coming in for the pie. The food is ho-hum at best. Service is spotty. Parking is awkward. The good news is that their pies are really good so if that's what you're in the mood for, stop by. Otherwise, best keep on driving...
(1)Steven V.
Not the expected meal. Both meals were less than good. Food was old, sat on the counter, or something. The service was not attentive. Took coffee pot away and never returned. Dropped off bill and never returned. We sat chatting, ran out of coffee and water. Will skip this Sharis in the futures.
(2)Lewis Marklin M.
I usually so not waste my time reviewing chain restaraunts unless they have super outstanding service or super bad service but because of the nature of the Salem area and my assessment of the horrible state of their customer service community I will make mention of the Shari's institution. This is my late night hang out because I am a vampire and eat my dinner at Midnight 2:00 AM and this is my kind of hangout, but truth be known, it's not all that different from a denny's but the Pies are outstanding. What stands out with Shari's is their dedication to customer service and the key is their survey. They really push the survey that comes with a srvey number on every reciept. In fcat, you are rewarded with a free slice of pie if you take a moment to take the survey. I tell you what, the waitresses are always on their toes because they know that so many bad reviews and they are out of work with NO unemployment. Unfortunately that is the only way to get your employees to work hard and treat customers sometimes. All business owners would be wise to adopt this model. As they say "When the cat's away, the mice will play," and when I owned Skurvy's Cafe that's exactly what happened but with this kind of system the mice are always being watched by the customers; Scared Straight Program!!
(3)Desert Flower M.
We've eaten at various Shari's restaurants over the years...most have been just fine. This was our first visit to this location. After a long drive to Keizer, we decided to order takeout. When we got back to our hotel room, we discovered that we were not given a side dish nor dipping sauce with one of our meals. The other dish (Nachos) was rubbery and flavorless. It wasn't worth it to drive back to the restaurant...but, I was tired and cranky and my hubby had to wrestle the phone out of my hand when I tried to call the manager to have the missing "pieces" delivered to our hotel. The two star rating is for the pie which saved this otherwise lackluster meal. We will never eat here again.
(2)Kyle R.
food average, staff average, thus 2 stars. having never been to this location in Keizer, was expecting typical Sharis food...which was what we received. ordered Nachos as appetizer, needed more cheese...and less salsa. it came with no sour cream or guac, which for nachos should be standard. hubby got some big over the top burger, which he said was decent. my pancakes were subpar and boring. overall, we shoulda went to Nancys across the street. oh and btw, we were seated within direct earshot of kitchen, and the cook and staff were commenting, literally on every person's order. WEIRD.
(2)Jerad G.
The service was great. The food came quick. We were their before the morning rush. The food wasn't amazing, but the sunrise starter was filling and well priced. The sausage was a little dry and hard, but other than that it was good. Although the coffee seems a little expensive. I mean more than two bucks? I can get more coffee at a gas station for that price. The pie was phenomenal. Peanut butter silk. Mmmmm delicious. All in all it was a good dinning experience.
(3)Jessica J.
The salad was wilted, the herb fries were limp and pain... I only ate two. The pie slices are very tiny and look nothing like the picture. Fast friendly service.
(2)James T.
12/8/13 First to-go order- - The food was obviously prepared well before the intended pickup time. - Order was missing a side-salad - The bowl of soup, or the container used for it, was cup sized. - Burger had Bleu cheese on it instead of Cheddar. 2.5
(2)Cathy H.
Tonight my husband and I decided to give Shari's in Keizer (River Road) another try. Our last 2 times there were not so great... Sadly, this was by far our worst experience yet and I guarantee I will NEVER go back. It started by us waiting 10 minutes before someone took our order. We ordered the appetizer sampler, prime rib special (med rare) with the endless shrimp and the T-bone (med rare) steak dinner. The appetizer was ok, but the onion rings were oozing grease. My prime rib arrived absolutely covered in chunks of pepper and almost well done.. I did not order "peppered prime rib." The waitress offered to have a new one made, I agreed as she said it would be quick. In the mean time my husband started eating his EXTREMELY WELL DONE T-bone. Now, we were seated across from the payment station. While waiting for my prime rib to come back, we listened to 2 couples complaining about their meals as well. The manager was making excuses like... We have a lot of training going on in our kitchen. To this the customer replied... Thats not my problem - which is very true. When the waitress finally came back with my prime rib we showed her the WELL DONE T-bone. she of course offered to take it back and have a new one prepared. To this we kindly explained no thank you we were done... The point of going out to eat as a couple is to eat a meal together, without having to cook and clean and have hassle. Well this has turned into too much hassle. We will not be eating TOGETHER, but one eats while the other waits. The waitress was not happy, said she had to get her manager. The same man that was making excuses to other customers... In the end we paid for the appetizer, left no tip as the waitress was horrible and the manager was no better and the cooks need to be fired. The place was NOT busy. We have been to other Shari's and had wonderful experiences. The Shari's on South Commercial in Salem is wonderful, but its 15 miles from home. Sadly, our evening out was ruined. We will never go back, It cost us $9 dollars to be served frustration, anger and disappointment. In the end we walked away hungry.
(1)Sylvia D.
I have always had excellent customer service every time I've eaten there. We try to avoid the peak times that may have been what caused some of the negative reviews on the customer service side. As far as the food goes. Compared to other Shari's that I've eaten at, it tastes exactly the same as the others. That's not totally a bad thing, you always know what to expect. The spinach omelette has become my new Shari's fave though (sans bleu cheese). I think if you stick with the breakfast items, you can't really go wrong. Don't go mid-morning to mid afternoon on Sunday and Saturday (because that place backs up big time). I can't say that Shari's is my favorite place to eat but it's always been consistently ok for me and the convenience to home and hours really makes it someplace that I'd most likely go to again.
(3)Erika R.
This review is based on just one visit to the Keizer Sheri's. Our waitress was very cheerful, friendly, and gave very accomodating service. My daughter asked for fruit punch which wasn't on the menu and the waitress made fruit punch for them! Very nice! I ordered the Cuban sandwich (pulled pork, ham, cheese) with piping hot fries. I really liked it. The bf ordered fried chicken and waffles. It had some yummy sauce on it, delicious! The kids split a strawberry waffle with whipped cream which is always a hit. So, good service, good food, a good time for our family.
(3)South P.
Came here today to grab some lunch. We do not do fast food so this was our choice that was close. I regret coming to this Shari's. Staff here was not friendly. Ordered a burger and fries, Meat was under cooked and burnt on the outside it had a pretzel bun which was hard as a rock it was like they nuked it then let it sit out before serving it so it hardened up. Waitress waited till we were almost done to check on us and to bring our check. Went to pay and Manager just ignored us then after a min he said he will be right with us. He noticed we were waiting to pay just did not see the importance to acknowledge us. We will never return to this Shari's next time I guess it is Taco Bell as you know they will treat you like some number and pass you through as fast as they can and not care about you in the least But that is expected from Fast Food.
(1)Susie S.
I love this place...breakfast is wonderful my favorite western scramble....the pie is delicious and the service is always friendly while attending to our families dining needs!! You will love the dining options and great value!
(5)