Ice cream was good as expected. And the girls working were pleasant. Having said that, the joint was a wreck. Filthiest restaurant I've ever seen. Prep counter with food and melted ice cream every where I looked. Milkshake blenders were caked with mess, spattered ice cream all over the machines, staff, floors. It literally looked as if they hadn't cleaned all week. The floor in the dinning room has foot prints all over, as if something was spilled and not cleaned up, so it was tracked all over. Shameful, unhealthy, unprofessional, clearly health code violations top too bottom. Whomever is responsible for this establishment, no excuses. There are countless restaurants that are as busy, so that's absolutely no excuse for filthiness. Teach the young people who work for you about pride in their work.
(1)
Eric E.
Been here several times and have never had an issue. The service has always been fast, friendly and accurate. Love DQ's $5 lunch special.
(5)
Christopher W.
Slow as a snail. Cannot believe how long it took to receive the food. Their LAME A$$ excuse is they just hired two new people. I don't call that a legitimate excuse. You don't hire two people and run them on the same lunch hour shift. Sounds more like bad management.
(1)
Dan A.
Fact: The Albany DQ is a problem location for an otherwise decent franchise. Fact: Albany DQ CANNOT deliver what you order and there is ALWAYS a screw up. It is best to accept this reality before you visit. Fact: If you bring an incorrect order to their attention, they will treat you like crap for the inconvenience of having to consider fixing their error. Fact: A TRAINED employee is a HAPPY employee. Albany DQ's are neither. Fact: The owner/manager guy is miserably rude and must hate his job, life, etc. for the major self-loathing attitude he dishes out to both staff and customers. A career change would be a wise consideration if you're that unhappy. Really, save yourself and spare the public at large. Fact: You should not inconvenience Albany DQ with your silly ice cream and Brazier desires. Corvallis DQ is a far better DQ choice, despite the drive. They're nice. The manager/owner shows no suicidal tendencies whatsoever. It's sad. You hope every time you go it's gonna be better and it never is. When will we learn?
(1)
Miss S.
This place is horrible, really it is, heres whats wrong with it. For starters the service is extremely slow, and i mean VERY SLOW you could watch paint dry faster in a rain storm. The alternation between the older woman who works there and the array off high school girls is horrible they act like its a struggle to do their jobs and make fast food very slow and inefficient. You literally place your order then have to wait at least 15 mins to get it even if your at the front of the drive thru longer if theres a pile up of cars. They dont tell you that theyre out of something till you get to the front of the line (window) then ask if you want something else that isnt the same. For example i went there for some soft serve a staple of dairy queen, plain good old fashioned vanilla soft serve. There was a line of 3 cars in front of me so i was prepared to wait forever, i placed my order, the older woman said NOTHING about being out. Then i get to the front of the line after a good 30 minutes and she tells me they're out of vanilla soft serve? something that is literally in over 50% of their frozen treats? Really? And this couldn't be brought to my attention when i was at the drive thru ordering board? Then she asked if i wanted chocolate, i find chocolate disgusting, and if i would have wanted something else i think i would have made that decision at the board before placing my order. Very disappointing to say the least. Another time i ordered some blizzards and the highschool girls working there were too busy flirting with the fry cook to make the frozen treats, then when they had time out of their busy socializing schedule they graced me with their presence and finally made my order, and messed one of them up and took EVEN longer to make it. So i had one blizzard melting while they were effing around trying to make the other, exactly what i wanted right. Then i went here to get my daughter a simple grilled cheese kids meal. The grilled cheese at dairy queen is suppose to be put on panini bread and on the press. They decided to use their texas toast and put it on the grill not even long enough to toast it. My daughter does not eat meat and quite frankly the bread tasted like they threw it on the grill where hamburgers had been and was drenched in a disgusting hamburger grease flavor. Then the owner throws a fit about accepting coupons that are made for dairy queen and are from the company. I would steer clear of this place if you want ice cream just go to baskin robins or cold stone, if you want hamburgers or chicken strips, go to burger king, carls jr, or mc donalds you'll fair FAR better than this place and you wont be waiting anywhere near the amount of time you have to wait here to get your food. You could literally drive to salem which is about 22 miles north bound go to one of their many dairy queens and get far faster and better service than you will at this place.
(1)
Kimberly V.
Our culture has several examples of this story: You find yourself in a seemingly simple set of physical boundaries - a town's limits, the walls of a house, the end of a day - and realize that the object in question has no intention of letting you leave its perimeters without a fight. Exhibits A, B, and C: Nothing But Trouble (1), House of Leaves, Groundhog's Day. Might I submit another artifact to the genre? Exhibit D: That one time we took a side trip to the DQ in Albany and could not find a way out of Albany. I know very little about the city of Albany. I know that it is located near the Calapooia River, which just cracks me up to say out loud. But here is a silver of ice-cold truth that Professor Wikipedia won't tell you - it is frickin hard to navigate your way out of Albany once you're in. I could have ended up in a nearby mobile home park with five kids named Bubba. Only by the grace of GPS did I manage to escape this fate. But was the potential landslide into a wholly different life worth it for the kid's meal of chicken fingers, fries, and a - oh baby - Girl Scout Thin Mint Blizzard for under $5? Almost. Maybe I like the name Bubba, all right? Bubba Blizzard V., I shall meet up with you some other time, just not in that city. (1) Seriously, while my group and I attempted to find our way through the illogical zig-zag of streets that lead back to the I-5, one person tried to recall the name of the movie and nobody in the car could remember it. It drove us nuts and distracted us from our probable life detainment in Albany. It took approximately nine calls to various friends, including Yelp's own Danielle K, to figure out what the hell that movie is called. And now, we must watch it religiously to make sure history doesn't repeat itself.
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Has TV : No Waiter Service : No Drive-Thru : Yes
Ed s.
Ice cream was good as expected. And the girls working were pleasant. Having said that, the joint was a wreck. Filthiest restaurant I've ever seen. Prep counter with food and melted ice cream every where I looked. Milkshake blenders were caked with mess, spattered ice cream all over the machines, staff, floors. It literally looked as if they hadn't cleaned all week. The floor in the dinning room has foot prints all over, as if something was spilled and not cleaned up, so it was tracked all over. Shameful, unhealthy, unprofessional, clearly health code violations top too bottom. Whomever is responsible for this establishment, no excuses. There are countless restaurants that are as busy, so that's absolutely no excuse for filthiness. Teach the young people who work for you about pride in their work.
(1)Eric E.
Been here several times and have never had an issue. The service has always been fast, friendly and accurate. Love DQ's $5 lunch special.
(5)Christopher W.
Slow as a snail. Cannot believe how long it took to receive the food. Their LAME A$$ excuse is they just hired two new people. I don't call that a legitimate excuse. You don't hire two people and run them on the same lunch hour shift. Sounds more like bad management.
(1)Dan A.
Fact: The Albany DQ is a problem location for an otherwise decent franchise. Fact: Albany DQ CANNOT deliver what you order and there is ALWAYS a screw up. It is best to accept this reality before you visit. Fact: If you bring an incorrect order to their attention, they will treat you like crap for the inconvenience of having to consider fixing their error. Fact: A TRAINED employee is a HAPPY employee. Albany DQ's are neither. Fact: The owner/manager guy is miserably rude and must hate his job, life, etc. for the major self-loathing attitude he dishes out to both staff and customers. A career change would be a wise consideration if you're that unhappy. Really, save yourself and spare the public at large. Fact: You should not inconvenience Albany DQ with your silly ice cream and Brazier desires. Corvallis DQ is a far better DQ choice, despite the drive. They're nice. The manager/owner shows no suicidal tendencies whatsoever. It's sad. You hope every time you go it's gonna be better and it never is. When will we learn?
(1)Miss S.
This place is horrible, really it is, heres whats wrong with it. For starters the service is extremely slow, and i mean VERY SLOW you could watch paint dry faster in a rain storm. The alternation between the older woman who works there and the array off high school girls is horrible they act like its a struggle to do their jobs and make fast food very slow and inefficient. You literally place your order then have to wait at least 15 mins to get it even if your at the front of the drive thru longer if theres a pile up of cars. They dont tell you that theyre out of something till you get to the front of the line (window) then ask if you want something else that isnt the same. For example i went there for some soft serve a staple of dairy queen, plain good old fashioned vanilla soft serve. There was a line of 3 cars in front of me so i was prepared to wait forever, i placed my order, the older woman said NOTHING about being out. Then i get to the front of the line after a good 30 minutes and she tells me they're out of vanilla soft serve? something that is literally in over 50% of their frozen treats? Really? And this couldn't be brought to my attention when i was at the drive thru ordering board? Then she asked if i wanted chocolate, i find chocolate disgusting, and if i would have wanted something else i think i would have made that decision at the board before placing my order. Very disappointing to say the least. Another time i ordered some blizzards and the highschool girls working there were too busy flirting with the fry cook to make the frozen treats, then when they had time out of their busy socializing schedule they graced me with their presence and finally made my order, and messed one of them up and took EVEN longer to make it. So i had one blizzard melting while they were effing around trying to make the other, exactly what i wanted right. Then i went here to get my daughter a simple grilled cheese kids meal. The grilled cheese at dairy queen is suppose to be put on panini bread and on the press. They decided to use their texas toast and put it on the grill not even long enough to toast it. My daughter does not eat meat and quite frankly the bread tasted like they threw it on the grill where hamburgers had been and was drenched in a disgusting hamburger grease flavor. Then the owner throws a fit about accepting coupons that are made for dairy queen and are from the company. I would steer clear of this place if you want ice cream just go to baskin robins or cold stone, if you want hamburgers or chicken strips, go to burger king, carls jr, or mc donalds you'll fair FAR better than this place and you wont be waiting anywhere near the amount of time you have to wait here to get your food. You could literally drive to salem which is about 22 miles north bound go to one of their many dairy queens and get far faster and better service than you will at this place.
(1)Kimberly V.
Our culture has several examples of this story: You find yourself in a seemingly simple set of physical boundaries - a town's limits, the walls of a house, the end of a day - and realize that the object in question has no intention of letting you leave its perimeters without a fight. Exhibits A, B, and C: Nothing But Trouble (1), House of Leaves, Groundhog's Day. Might I submit another artifact to the genre? Exhibit D: That one time we took a side trip to the DQ in Albany and could not find a way out of Albany. I know very little about the city of Albany. I know that it is located near the Calapooia River, which just cracks me up to say out loud. But here is a silver of ice-cold truth that Professor Wikipedia won't tell you - it is frickin hard to navigate your way out of Albany once you're in. I could have ended up in a nearby mobile home park with five kids named Bubba. Only by the grace of GPS did I manage to escape this fate. But was the potential landslide into a wholly different life worth it for the kid's meal of chicken fingers, fries, and a - oh baby - Girl Scout Thin Mint Blizzard for under $5? Almost. Maybe I like the name Bubba, all right? Bubba Blizzard V., I shall meet up with you some other time, just not in that city. (1) Seriously, while my group and I attempted to find our way through the illogical zig-zag of streets that lead back to the I-5, one person tried to recall the name of the movie and nobody in the car could remember it. It drove us nuts and distracted us from our probable life detainment in Albany. It took approximately nine calls to various friends, including Yelp's own Danielle K, to figure out what the hell that movie is called. And now, we must watch it religiously to make sure history doesn't repeat itself.
(4)