Horrible service. First did not get the salads we ordered then the food shows up undercooked. Celebrating my 20 year anniversary only to get bad service. Then get offered sides because the salads never made it to the table no thank you. Paid for my drinks and left. This was the 3rd time I have had bad or slow service at this location. This time I decided to write this review in hopes that no one else receives such bad service.
(1)
Paul F.
steak wasnt as great as i hoped. Ryan and Julie at the bar really got it together. Not just slinging drink but real bartenders with personality. I will definitly come back just for that.
(4)
Glen M.
Interesting place. If you're looking for a low calorie, clean white tablecloths, and fancy dressed staff, this isn't your place. The Roadhouse name is appropriate. Peanut shells on the floor, a bucket of roasted peanuts on your table so you can add to the decor, open wood grain tables and booths, with accents of wire and mesh. Nice high ceilings give the place an open feeling. They start you off with soft, warm dinner rolls, dripping with butter with a small cup of butter on the side. Very tasty. Most dinner entrees come with a salad and one side. I had the Caesar salad and it was drenched with dressing - which in this case, was a good thing as it has a very mild flavor. Sticking with the Roadhouse theme, it's a good sized salad. One person in our party ordered the flavored ice tea. They bring it in a closed Mason jar, shaking it on the way to the table - nice presentation and she enjoyed the flavor. Two of our steaks were over cooked but they did replace them. The sweet potatoes were good with the cinnamon and butter. The mac and cheese was ok, could use a little more pop (sharp cheddar?) the cheese taste. They recooked both steak orders and it included a fresh side as well. I had the 9 oz filet, for $21, it was enjoyable, and as mentioned above, includes a salad and a side. If you want a $50 filet, go to one of the expensive steak places and pay extra for your side and salad, but for the price, I'd try it again. Hope you have a good experience. Enjoy!
(4)
Reland G.
Our dinner experience was wonderful from the time we walked in the door to the time we walked out. The hostesses were friendly and eager to help out and treated my 10 year old son like a person. Our waiter, Garrett, was perfect. He was campy enough to be fun and serious enough to allow us to enjoy our time together at the table. Our steaks were cooked exactly to order and the entire staff worked as a team to make sure my son and I were well taken care of. Yes, it really was THAT enjoyable AND on a Saturday night no less! We will be back.
(5)
Deneen M.
The special said any burger, but they would only do the $9.99 with a regular burger or cheeseburger. I really would have ordered differently
(2)
William Randolph B.
Maybe they changed management since my only visit here. Steak meat had to of been a roast cut, it was not sirloin or rib eye as we had ordered. Had lots of silver and gristle throughout the cut. What ever beef company is providing them meat is making a killing. Apparently managenent has never tried what they are serving, or a real rib eye. Complained of the quality, and was handed another 2 steaks that were worse than the first. Offered a 3rd, when U handed them the second one back after trying to saw off a bite. I will stick to Texas Road House, Jamils, and Eddy's for real steaks.
(1)
Jon P.
We come to this Logans on a regular basis and the food went from always very good to hit and miss. Now it seems like mostly misses. Its a real shame because I like almost everything here on the menu a lot! The last visit was a disappointment with the food being served lukewarm and not worth finishing. The overall quality really seems to be on a downward slope at this location. The service has always been below average here. I think its either lack of training, incompetentcy or both. I dont know if its the kitchen or the waiting staff that is letting the food sit too long. But, average food along with bad service has a tendency to make a customer not want to return. Please, someone at this location get it together and do some quality control so we can return again and enjoy the great food you once had.
(3)
Gentry J.
Let me start with this: I am a really easy customer. I can handle a lot of negative things without becoming upset or complaining to management. However, I even reached my limit at Logan's last night. First of all, we waited on our table for an hour and 10 minutes for what we were told should have been a 30 minute wait. We inquired a few times after the 45 minute mark and were lied to and put on the back burner as other groups, who came in WAY after us, were seated. After finally getting seated, we waited 10 minutes until our waiter showed up for a drink order. But we waited another 10 minutes to get those drinks. As if this wasn't enough, when our food arrived it was cooked wrong and cold. Another member of our party got the wrong sides. And another never received her side even after asking several times. Ugh! I would have been more understanding if the place was swamped, but it wasn't. I will give Logan's one thing - they comped our meal after we complained about our experience. A lot of restaurants wouldn't do that...so that is nice. However, I left feeling exhausted and overwhelmed, which shouldn't happen when going out to eat.
(1)
Scott H.
Last few times I have been here they have come up short. I had the NY Strip and it was very tough. I'm pro 2nd amendment, but something there kind of changed my mind about open carry. The booth across from us had a group of people who were kind of rough trade. One of the men had what looked like a 9mm on his hip. As they were waiting for their food to come out , the man with the gun pulled it out to show his buddy. They fiddled with it maybe 3 minutes but it seemed like and hour. We were so glad to see that gun back in its holster.
(2)
Josh C.
My wife and i went here on a whim after church. We had semi-horrible service and when the food finally came out, my burger was mcdonals quality. My wife's burger was a little better but still not worth the price. We wont be back.
(2)
Penney S.
Absolutely the worst Logans I have eaten at ever. Ordered a Wednesday special which is a ribeye steak, shrimp skewer. I asked that the steak be cooked medium. It came to the table well done. Sent it back. The second steak came to the table medium well. All of the food was cold. At that point they removed the steak from the bill. I put it in a go box. Maybe the dog will eat it at home.
(1)
Jamette P.
Food was excellent. They have a special going, two can eat for under $14. Service was very good. Makayla was great.
(5)
Dana P.
Horrible service! We experienced poor service on the last visit and decided to give them another chance. Big mistake! Upon arriving we were told there would be a 10-15 wait. Imagine our surprise when we noticed that half the tables were empty. After FORTY FIVE MINUTES we were finally seated. We sat at our table waiting another 15 minutes with no sign of a waitress. We noticed our waitress chatting with one of her friends sitting at the bar. She was complaining to her friend about the management while we sat there watching and waiting to be served. We finally had enough and left in disgust. There is absolutely no excuse for such poor service in these economic times in a highly competitive environment. We will never be back!
(1)
Sam S.
I don't have high expectations from a road house but at least I expect them to know how to cook a steak , not serve a charred filet and peppered sirloin , dry medium , one of these time you want your money back and leave and I was very close to that. I will never set foot there again, went in there thinking it was the Texas road house. Never make that mistake again.
(1)
Daniel F.
Went on Labor Day, when they were running a coupon special. The place was absolutely packed, because of the coupon deal. There was a 20 minute wait for a table. First of all, the waiter was awesome. He was very prompt with the iced tea refills, I was very thirsty and was chugging it down. My wife and I each ordered a 10 oz. sirloin which they call "The Logan" My wife ordered it medium, and she said it came out perfect. I ordered it medium well, and it came out rare. I sent it back, and they brought it back medium-well the second time. My wife loved the flavor. I thought the salt and pepper were way too heavy, and wished they had used more garlic powder instead. The yeast rolls, and the sides were very tasty.
(3)
John G.
The menu is a little limited unless you like sirloin. A few BBQ options and sandwiches would make this attention K-Mart shoppers road side attraction worth a second trip!
(2)
Randy P.
Worse customer service I have ever seen, whoever owns this should be ashamed on how this place is run
(1)
Jay S.
Somewhat sparse inside,rustic decor,lots of booths and concert posters on walls. Went there before 6pm for their special (now discontinued).Good sweet tea, nice fluffy rolls served with meals. Ordered the chicken wings...too greasy , small guys and not too spicy. Had a tasty blue cheese salad,very yummy with bacon bits which added a special flavor. HUGE sweet potato loaded with cinnamon and marshmallows ( for an extra .99 cents ) along with a fine Talapia with southwest spicy seasoning,well cooked and not overdone but rather small portioned. Desert was brownie a la mode...best thing was the cold vanilla ice cream, the brownie was store bought mass produced and tasteless... didn't even finish it. ScoobieDoo had a small sirloin,cooked a bit too done and a tab bit tough he said. Service was quick and attentive, friendly waitress. This restaurant is OK for being in the West 71st Street and Olympia shopping area but nothing culinary about it. Dinner for 2 was $30bucks with tip.
(2)
Sorry, we don't have Q&A for this restaurant.
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Address :7588 S. Olympia Ave. West
Tulsa, OK, 74132
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Very Loud Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Errol W.
Horrible service. First did not get the salads we ordered then the food shows up undercooked. Celebrating my 20 year anniversary only to get bad service. Then get offered sides because the salads never made it to the table no thank you. Paid for my drinks and left. This was the 3rd time I have had bad or slow service at this location. This time I decided to write this review in hopes that no one else receives such bad service.
(1)Paul F.
steak wasnt as great as i hoped. Ryan and Julie at the bar really got it together. Not just slinging drink but real bartenders with personality. I will definitly come back just for that.
(4)Glen M.
Interesting place. If you're looking for a low calorie, clean white tablecloths, and fancy dressed staff, this isn't your place. The Roadhouse name is appropriate. Peanut shells on the floor, a bucket of roasted peanuts on your table so you can add to the decor, open wood grain tables and booths, with accents of wire and mesh. Nice high ceilings give the place an open feeling. They start you off with soft, warm dinner rolls, dripping with butter with a small cup of butter on the side. Very tasty. Most dinner entrees come with a salad and one side. I had the Caesar salad and it was drenched with dressing - which in this case, was a good thing as it has a very mild flavor. Sticking with the Roadhouse theme, it's a good sized salad. One person in our party ordered the flavored ice tea. They bring it in a closed Mason jar, shaking it on the way to the table - nice presentation and she enjoyed the flavor. Two of our steaks were over cooked but they did replace them. The sweet potatoes were good with the cinnamon and butter. The mac and cheese was ok, could use a little more pop (sharp cheddar?) the cheese taste. They recooked both steak orders and it included a fresh side as well. I had the 9 oz filet, for $21, it was enjoyable, and as mentioned above, includes a salad and a side. If you want a $50 filet, go to one of the expensive steak places and pay extra for your side and salad, but for the price, I'd try it again. Hope you have a good experience. Enjoy!
(4)Reland G.
Our dinner experience was wonderful from the time we walked in the door to the time we walked out. The hostesses were friendly and eager to help out and treated my 10 year old son like a person. Our waiter, Garrett, was perfect. He was campy enough to be fun and serious enough to allow us to enjoy our time together at the table. Our steaks were cooked exactly to order and the entire staff worked as a team to make sure my son and I were well taken care of. Yes, it really was THAT enjoyable AND on a Saturday night no less! We will be back.
(5)Deneen M.
The special said any burger, but they would only do the $9.99 with a regular burger or cheeseburger. I really would have ordered differently
(2)William Randolph B.
Maybe they changed management since my only visit here. Steak meat had to of been a roast cut, it was not sirloin or rib eye as we had ordered. Had lots of silver and gristle throughout the cut. What ever beef company is providing them meat is making a killing. Apparently managenent has never tried what they are serving, or a real rib eye. Complained of the quality, and was handed another 2 steaks that were worse than the first. Offered a 3rd, when U handed them the second one back after trying to saw off a bite. I will stick to Texas Road House, Jamils, and Eddy's for real steaks.
(1)Jon P.
We come to this Logans on a regular basis and the food went from always very good to hit and miss. Now it seems like mostly misses. Its a real shame because I like almost everything here on the menu a lot! The last visit was a disappointment with the food being served lukewarm and not worth finishing. The overall quality really seems to be on a downward slope at this location. The service has always been below average here. I think its either lack of training, incompetentcy or both. I dont know if its the kitchen or the waiting staff that is letting the food sit too long. But, average food along with bad service has a tendency to make a customer not want to return. Please, someone at this location get it together and do some quality control so we can return again and enjoy the great food you once had.
(3)Gentry J.
Let me start with this: I am a really easy customer. I can handle a lot of negative things without becoming upset or complaining to management. However, I even reached my limit at Logan's last night. First of all, we waited on our table for an hour and 10 minutes for what we were told should have been a 30 minute wait. We inquired a few times after the 45 minute mark and were lied to and put on the back burner as other groups, who came in WAY after us, were seated. After finally getting seated, we waited 10 minutes until our waiter showed up for a drink order. But we waited another 10 minutes to get those drinks. As if this wasn't enough, when our food arrived it was cooked wrong and cold. Another member of our party got the wrong sides. And another never received her side even after asking several times. Ugh! I would have been more understanding if the place was swamped, but it wasn't. I will give Logan's one thing - they comped our meal after we complained about our experience. A lot of restaurants wouldn't do that...so that is nice. However, I left feeling exhausted and overwhelmed, which shouldn't happen when going out to eat.
(1)Scott H.
Last few times I have been here they have come up short. I had the NY Strip and it was very tough. I'm pro 2nd amendment, but something there kind of changed my mind about open carry. The booth across from us had a group of people who were kind of rough trade. One of the men had what looked like a 9mm on his hip. As they were waiting for their food to come out , the man with the gun pulled it out to show his buddy. They fiddled with it maybe 3 minutes but it seemed like and hour. We were so glad to see that gun back in its holster.
(2)Josh C.
My wife and i went here on a whim after church. We had semi-horrible service and when the food finally came out, my burger was mcdonals quality. My wife's burger was a little better but still not worth the price. We wont be back.
(2)Penney S.
Absolutely the worst Logans I have eaten at ever. Ordered a Wednesday special which is a ribeye steak, shrimp skewer. I asked that the steak be cooked medium. It came to the table well done. Sent it back. The second steak came to the table medium well. All of the food was cold. At that point they removed the steak from the bill. I put it in a go box. Maybe the dog will eat it at home.
(1)Jamette P.
Food was excellent. They have a special going, two can eat for under $14. Service was very good. Makayla was great.
(5)Dana P.
Horrible service! We experienced poor service on the last visit and decided to give them another chance. Big mistake! Upon arriving we were told there would be a 10-15 wait. Imagine our surprise when we noticed that half the tables were empty. After FORTY FIVE MINUTES we were finally seated. We sat at our table waiting another 15 minutes with no sign of a waitress. We noticed our waitress chatting with one of her friends sitting at the bar. She was complaining to her friend about the management while we sat there watching and waiting to be served. We finally had enough and left in disgust. There is absolutely no excuse for such poor service in these economic times in a highly competitive environment. We will never be back!
(1)Sam S.
I don't have high expectations from a road house but at least I expect them to know how to cook a steak , not serve a charred filet and peppered sirloin , dry medium , one of these time you want your money back and leave and I was very close to that. I will never set foot there again, went in there thinking it was the Texas road house. Never make that mistake again.
(1)Daniel F.
Went on Labor Day, when they were running a coupon special. The place was absolutely packed, because of the coupon deal. There was a 20 minute wait for a table. First of all, the waiter was awesome. He was very prompt with the iced tea refills, I was very thirsty and was chugging it down. My wife and I each ordered a 10 oz. sirloin which they call "The Logan" My wife ordered it medium, and she said it came out perfect. I ordered it medium well, and it came out rare. I sent it back, and they brought it back medium-well the second time. My wife loved the flavor. I thought the salt and pepper were way too heavy, and wished they had used more garlic powder instead. The yeast rolls, and the sides were very tasty.
(3)John G.
The menu is a little limited unless you like sirloin. A few BBQ options and sandwiches would make this attention K-Mart shoppers road side attraction worth a second trip!
(2)Randy P.
Worse customer service I have ever seen, whoever owns this should be ashamed on how this place is run
(1)Jay S.
Somewhat sparse inside,rustic decor,lots of booths and concert posters on walls. Went there before 6pm for their special (now discontinued).Good sweet tea, nice fluffy rolls served with meals. Ordered the chicken wings...too greasy , small guys and not too spicy. Had a tasty blue cheese salad,very yummy with bacon bits which added a special flavor. HUGE sweet potato loaded with cinnamon and marshmallows ( for an extra .99 cents ) along with a fine Talapia with southwest spicy seasoning,well cooked and not overdone but rather small portioned. Desert was brownie a la mode...best thing was the cold vanilla ice cream, the brownie was store bought mass produced and tasteless... didn't even finish it. ScoobieDoo had a small sirloin,cooked a bit too done and a tab bit tough he said. Service was quick and attentive, friendly waitress. This restaurant is OK for being in the West 71st Street and Olympia shopping area but nothing culinary about it. Dinner for 2 was $30bucks with tip.
(2)