Went here on a trip home to visit family and its a great place if your taking children out to eat. The food was good and the burgers were a hefty size, I even took home half my burger and was full when i left the restaurant. Im sure the children loved the bottomless rootbeer floats!
(4)
Murray R.
Overpriced, overadvertised, overcooked and for me, just plain over. Red Rubber is the Chi Chi's of burgers. Secretaries going there for happy hour probably think it's the shit. I however, just think it's shit. I had the bleu cheese burger. It bleu. The fried onion strings they put in it were tough. I felt like I was flossing as I ate. The cheese was, as Stef said, undetectable. The wait, almost impossibly long. On a Wednesday night. The one perk of working Saturdays off and making Weds my going out night is the small crowds and tiny wait for service. Not here. They're too busy rocking out to Seger to try and provide expedient service. The decor? Imagine a party store threw up in Uncle Sam's mouth and he passed out in a birdhouse full of Johnny Rocket's old furniture. Just plain obnoxious. This place was tailor made for Santorum voters. Low brow, not Lowenbrau, and low quality. F your bird mascot. I hope he gets bird flu and gives it to all of your employees.
(1)
Stefanie F.
I had a gift card. And a hungry almost-3-year-old. So we had ourselves a little date. Just Mommy and him. He had the corn dog. Mommy had the bleu cheese burger. (Which didn't taste very bleu to Mommy.) Baby boy enjoyed Red the Robin (clever name, that) who was walking around handing out high-fives. Total kid-friendly chain. Loud. Very loud. Almost unbearable. Hard to hear my kids "NOMS" and "I wike dis corn dog, Mommy!" from just across our tiny table. My kid was angelic compared to some of the others in there. That was a first. (I ain't all high and mighty. My kid is a brat sometimes, too.) But yeah, totally take your kids here if they're unruly little shits in restaurants. It will go almost completely unnoticed. The wait staff have adjusted and even fine-tuned themselves to it. Bottomless fries for fat, American asses. (I didn't get a refill cuz I'm not THAT fat.) In closing: Typical chain. Greasy burgers. Sensory assault from all angles. Nothing special. At all.
(3)
Collin H.
Very good! Good service! Thanks to Justin, always had a full drink, he was always around and making sure everything was ok. Bacon burger was perfect, juicy, little pink. Just how I ordered. Also appetizer came out in good time and had time to eat it before the food came. Will keep going back.
(5)
Bob R.
The burgers are awesome and so are the chicken sandwiches. The best part is they give you unlimited french fries. I used to work here and I still come here
(4)
Dan K.
I was sooo disappointed with my experience at Red Robin. The expectation I had of Red Robin was a decent place to enjoy a good meaty burger, at a reasonable price. I visited Red Robin yesterday, everything was changed. I did enjoy the change in scenery, however the menu changes were terrible. All the prices went up, and the burgers were made smaller. My expectations turned to "I could easily do better on my grill." I took a bite of my burger and I was wondering where the meat is. Also, my poor waiter... he was overbooked. I'm not sure what happened, but the poor guy was running all over the place... suffice to say service was slow. Things I think you can do to improve. If your going to be a good burger place as a customer want a custom blend of burger meat. Something other than what the deliver truck drops off at every other burger place in the city. If you put the work "Brew" in the title of your restaurant, carry more micro brews in your bar, maybe even some that are not at every other bar within a mile from you. Granted Great Lakes Dortmunder is an awesome beer... the problem is I don't have to go to Red Robin to find it... every bar carries it.
(2)
Kurt K.
I really want to like this place as the decor is kind of fun, the service is generally good -- if not better -- and the atmosphere is pleasant enough. However, it's the food that keeps a restaurant in my good graces, and Red Robin just keeps falling short of the mark. The fries may be bottomless, but the portion so small and so covered in Red Robin seasoning that adds nothing. The burgers, which they pride themselves on are, to me, really kind of bland. The bacon on any burger lacks flavor. On my last visit I had a grilled chicken sandwich. It was as rubbery and tasteless a piece of poultry as I've ever had. I sent it back. They delivered another sandwich quickly. It was better but still below average. Rubbery chicken (not overcooked) means one of a couple things. 1) Poor quality chicken to begin with. 2) Chicken that was frozen, thawed, then frozen again, 3) microwaved until near done and then put on a grill just to make a few grill marks. Whatever the case was, it was a bad meal and has soured me on the place. Good service and a very contrite and polite manager can't save bad food.
(2)
Emily T.
If you like a good burger, I would recommend getting chicken here :) For a place that specializes in burgers it is a little pathetic how they cannot cook a burger to order if their life depended on it. I have been here several times and after the first couple of burgers I ordered with "some pink" came out more than well done, I stopped ordering beef here. No complaints about the chicken and the fries are pretty good. If you're looking for something quick and okay to eat, this is your place. But, don't be too surprised when the food is not "stellar" or even really anything to write home about.
(3)
Ian P.
The service was absolutely horrible although the food itself was good. We never saw our staff and had to keep asking for the little things like sauce and napkins. Never going back to this location again.
(1)
Alia P.
Ok, so I'm not going to comment too much on the food, it's a national chain and the burgers are decent. My friends and I got together for a quick dinner. The menu had changed since I had last been there, but the same items I remember were on there, just in a different menu format. They also had new dipping sauces, which I was not impressed with. The service during my meal here this time was not good. It took 3 times asking to get water. And whenever we asked for anything, it took a whole lot longer than it should have to make it to the table. But although the service was bad, Red Robin is still a good place for a quick burger with friends.
(3)
Wendy P.
Welcome here all the time for lunch on weekends. We sit at the bar in winter & patio during the summer Food is good, especially like getting any sandwich wrapped in lettuce instead of a bun!!
(4)
Dechenet C.
My family went out to celebrate my daughter's birthday. We had a party of 9. The wait was longer than we were told it would be. However when we were seated and served things got better. The wait staff was friendly and offered suggestions. The food came out hot and fresh. The waitress suggested a sweet/spicy sauce that went great with my sweet potato fries. The variety of burgers was a little overwhelming but the waitress was there with assistance. My kids loved the endless fries and the root beer shakes. We had a enjoyable evening and will return!!!
(4)
Joe C.
New waiter should have help right? Not here. Waited 1.5 hours for food. No forks spoons or napkins. They looked bewildered when I asked. Manager failure.
(2)
Evelyn H.
This is our go to burger restaurant for many reasons. First, the food is great. The burgers have always been cooked exactly as ordered and nothing seems like too much trouble for them. Beverages are refilled without even asking. Love that children are so welcome and that they give them balloons, a children's menu and coloring supplies. The service is really excellent. We will continue to go here when we are in the mood for burgers. Well, we've been back several times but imagine our surprise when we returned a few days ago and found it was completely renovated. It is beautiful and beautifully decorated. The silly bird and the pictures are gone which is fine with me. Much more upscale but the same wonderful service and food and still very child friendly. We'll be back next week when our grandchildren come to visit - they will love it.
(5)
Rob C.
Great service, exchanged the sandwich I ordered wrong for FREE. Food was good as always. Chocolate milkshakes did not disappoint.
(5)
Tanya B.
We went there for their Jim's day (my husband is Jim); and why not get a free burger? haha It was our first time in this location, and I was impressed with the decor and the neatness of the place. Our server was great; she was attentive and very friendly. I did have to return the turkey burger, because it was so over salted my mouth was hurting from one bite. And I actually like salty food and never returned a turkey burger in my life. The server was absolutely fine with the return and quickly brought me another dish I ordered. Overall nice experience and I'd go back there again if I'm in the neighborhood.
(4)
Kel B.
We had a very unhappy experience here this past weekend. When I got there, I put in for 2 adults and 2 children. I was told it would be a 20-30 min wait. After 45 minutes, we were called to be seated. The hostess (someone different than who we first spoke to) looked confused that we had 2 children with us. Turns out, they never marked the kids in the computer...we were going to be sat in the bar-area which doesn't allow children. They told us we would have to wait even longer. Since we were trying to catch a movie, we had to leave and eat at Taco Bell. Red Robin needs to get their act together.
(2)
Dennis N.
Food is good, if you've been to a Red Robin then you know what I'm talking about. Hearty portions w/ fresh ingredients... not as fresh as you may find at some of the finer dining, but this is a chain restaurant we're talking about so it's all good in my books. I had the Prime Rib Dip which was relatively fun to eat bite after bite. The prime rib was definitely not gourmet but it was very passable. The Au Jus dip was flavorful.. and the steak fries were very satisfactory. Again, food is Red Robin food, typical and good. The service was great! Our server was quick, polite and actually conversed with us about bowling--a definite plus to meet somebody w/ some personality. Our server also split our bill for us individually and with a smile too (when I do this, I typically run into a little bit of non-verbal body language that tells me my server is mildly perturbed)! Check out was a breeze and the experience was fun. Once again, another experience that makes me enjoy Cleveland's hospitality.
(4)
Jay E.
Burgers are great, wife got the clucks and fries. Noticed of late the burgers seemed to have gotten a touch smaller. This is disappointing because as their signature item it is what sets apart the chain from their competitors. Still delicious just want a bit more! The clucks and fries were decent sized for my wife and the kids were entertained by the decor. We will visit again
(4)
Kathy S.
I have to say that I"m lovin' this place! Part of the reason we like it so much is because of two servers, Ashley and Tim. They are the best and make every dinning experience great. The onion rings are good and the dipping sauce is really good. I always get the Bonsai Burger and it's been good every time.
(4)
Jeffery W.
I find it difficult to give 4 stars let alone 5. Red Robin honestly does burgers to perfection. The service is always with a smile and the atmosphere both inviting and comfortable. The food ; I usually get the royal. This is a 1/2 lb never with an egg, bacon, lettuce and tomato. Finished with mayo and a pickle. The burger is cooked to perfection consistently and is full of flavor workout being gressy. If you purchase 5 entries in 5 weeks you get 20. 00 of your next meal. If you usually go with someone then after the troops you have 20.00 meal credit coming and your one meal into your next credit ; awesome.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Loud Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : Yes Drive-Thru : No Caters : No
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
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LaToya E.
Went here on a trip home to visit family and its a great place if your taking children out to eat. The food was good and the burgers were a hefty size, I even took home half my burger and was full when i left the restaurant. Im sure the children loved the bottomless rootbeer floats!
(4)Murray R.
Overpriced, overadvertised, overcooked and for me, just plain over. Red Rubber is the Chi Chi's of burgers. Secretaries going there for happy hour probably think it's the shit. I however, just think it's shit. I had the bleu cheese burger. It bleu. The fried onion strings they put in it were tough. I felt like I was flossing as I ate. The cheese was, as Stef said, undetectable. The wait, almost impossibly long. On a Wednesday night. The one perk of working Saturdays off and making Weds my going out night is the small crowds and tiny wait for service. Not here. They're too busy rocking out to Seger to try and provide expedient service. The decor? Imagine a party store threw up in Uncle Sam's mouth and he passed out in a birdhouse full of Johnny Rocket's old furniture. Just plain obnoxious. This place was tailor made for Santorum voters. Low brow, not Lowenbrau, and low quality. F your bird mascot. I hope he gets bird flu and gives it to all of your employees.
(1)Stefanie F.
I had a gift card. And a hungry almost-3-year-old. So we had ourselves a little date. Just Mommy and him. He had the corn dog. Mommy had the bleu cheese burger. (Which didn't taste very bleu to Mommy.) Baby boy enjoyed Red the Robin (clever name, that) who was walking around handing out high-fives. Total kid-friendly chain. Loud. Very loud. Almost unbearable. Hard to hear my kids "NOMS" and "I wike dis corn dog, Mommy!" from just across our tiny table. My kid was angelic compared to some of the others in there. That was a first. (I ain't all high and mighty. My kid is a brat sometimes, too.) But yeah, totally take your kids here if they're unruly little shits in restaurants. It will go almost completely unnoticed. The wait staff have adjusted and even fine-tuned themselves to it. Bottomless fries for fat, American asses. (I didn't get a refill cuz I'm not THAT fat.) In closing: Typical chain. Greasy burgers. Sensory assault from all angles. Nothing special. At all.
(3)Collin H.
Very good! Good service! Thanks to Justin, always had a full drink, he was always around and making sure everything was ok. Bacon burger was perfect, juicy, little pink. Just how I ordered. Also appetizer came out in good time and had time to eat it before the food came. Will keep going back.
(5)Bob R.
The burgers are awesome and so are the chicken sandwiches. The best part is they give you unlimited french fries. I used to work here and I still come here
(4)Dan K.
I was sooo disappointed with my experience at Red Robin. The expectation I had of Red Robin was a decent place to enjoy a good meaty burger, at a reasonable price. I visited Red Robin yesterday, everything was changed. I did enjoy the change in scenery, however the menu changes were terrible. All the prices went up, and the burgers were made smaller. My expectations turned to "I could easily do better on my grill." I took a bite of my burger and I was wondering where the meat is. Also, my poor waiter... he was overbooked. I'm not sure what happened, but the poor guy was running all over the place... suffice to say service was slow. Things I think you can do to improve. If your going to be a good burger place as a customer want a custom blend of burger meat. Something other than what the deliver truck drops off at every other burger place in the city. If you put the work "Brew" in the title of your restaurant, carry more micro brews in your bar, maybe even some that are not at every other bar within a mile from you. Granted Great Lakes Dortmunder is an awesome beer... the problem is I don't have to go to Red Robin to find it... every bar carries it.
(2)Kurt K.
I really want to like this place as the decor is kind of fun, the service is generally good -- if not better -- and the atmosphere is pleasant enough. However, it's the food that keeps a restaurant in my good graces, and Red Robin just keeps falling short of the mark. The fries may be bottomless, but the portion so small and so covered in Red Robin seasoning that adds nothing. The burgers, which they pride themselves on are, to me, really kind of bland. The bacon on any burger lacks flavor. On my last visit I had a grilled chicken sandwich. It was as rubbery and tasteless a piece of poultry as I've ever had. I sent it back. They delivered another sandwich quickly. It was better but still below average. Rubbery chicken (not overcooked) means one of a couple things. 1) Poor quality chicken to begin with. 2) Chicken that was frozen, thawed, then frozen again, 3) microwaved until near done and then put on a grill just to make a few grill marks. Whatever the case was, it was a bad meal and has soured me on the place. Good service and a very contrite and polite manager can't save bad food.
(2)Emily T.
If you like a good burger, I would recommend getting chicken here :) For a place that specializes in burgers it is a little pathetic how they cannot cook a burger to order if their life depended on it. I have been here several times and after the first couple of burgers I ordered with "some pink" came out more than well done, I stopped ordering beef here. No complaints about the chicken and the fries are pretty good. If you're looking for something quick and okay to eat, this is your place. But, don't be too surprised when the food is not "stellar" or even really anything to write home about.
(3)Ian P.
The service was absolutely horrible although the food itself was good. We never saw our staff and had to keep asking for the little things like sauce and napkins. Never going back to this location again.
(1)Alia P.
Ok, so I'm not going to comment too much on the food, it's a national chain and the burgers are decent. My friends and I got together for a quick dinner. The menu had changed since I had last been there, but the same items I remember were on there, just in a different menu format. They also had new dipping sauces, which I was not impressed with. The service during my meal here this time was not good. It took 3 times asking to get water. And whenever we asked for anything, it took a whole lot longer than it should have to make it to the table. But although the service was bad, Red Robin is still a good place for a quick burger with friends.
(3)Wendy P.
Welcome here all the time for lunch on weekends. We sit at the bar in winter & patio during the summer Food is good, especially like getting any sandwich wrapped in lettuce instead of a bun!!
(4)Dechenet C.
My family went out to celebrate my daughter's birthday. We had a party of 9. The wait was longer than we were told it would be. However when we were seated and served things got better. The wait staff was friendly and offered suggestions. The food came out hot and fresh. The waitress suggested a sweet/spicy sauce that went great with my sweet potato fries. The variety of burgers was a little overwhelming but the waitress was there with assistance. My kids loved the endless fries and the root beer shakes. We had a enjoyable evening and will return!!!
(4)Joe C.
New waiter should have help right? Not here. Waited 1.5 hours for food. No forks spoons or napkins. They looked bewildered when I asked. Manager failure.
(2)Evelyn H.
This is our go to burger restaurant for many reasons. First, the food is great. The burgers have always been cooked exactly as ordered and nothing seems like too much trouble for them. Beverages are refilled without even asking. Love that children are so welcome and that they give them balloons, a children's menu and coloring supplies. The service is really excellent. We will continue to go here when we are in the mood for burgers. Well, we've been back several times but imagine our surprise when we returned a few days ago and found it was completely renovated. It is beautiful and beautifully decorated. The silly bird and the pictures are gone which is fine with me. Much more upscale but the same wonderful service and food and still very child friendly. We'll be back next week when our grandchildren come to visit - they will love it.
(5)Rob C.
Great service, exchanged the sandwich I ordered wrong for FREE. Food was good as always. Chocolate milkshakes did not disappoint.
(5)Tanya B.
We went there for their Jim's day (my husband is Jim); and why not get a free burger? haha It was our first time in this location, and I was impressed with the decor and the neatness of the place. Our server was great; she was attentive and very friendly. I did have to return the turkey burger, because it was so over salted my mouth was hurting from one bite. And I actually like salty food and never returned a turkey burger in my life. The server was absolutely fine with the return and quickly brought me another dish I ordered. Overall nice experience and I'd go back there again if I'm in the neighborhood.
(4)Kel B.
We had a very unhappy experience here this past weekend. When I got there, I put in for 2 adults and 2 children. I was told it would be a 20-30 min wait. After 45 minutes, we were called to be seated. The hostess (someone different than who we first spoke to) looked confused that we had 2 children with us. Turns out, they never marked the kids in the computer...we were going to be sat in the bar-area which doesn't allow children. They told us we would have to wait even longer. Since we were trying to catch a movie, we had to leave and eat at Taco Bell. Red Robin needs to get their act together.
(2)Dennis N.
Food is good, if you've been to a Red Robin then you know what I'm talking about. Hearty portions w/ fresh ingredients... not as fresh as you may find at some of the finer dining, but this is a chain restaurant we're talking about so it's all good in my books. I had the Prime Rib Dip which was relatively fun to eat bite after bite. The prime rib was definitely not gourmet but it was very passable. The Au Jus dip was flavorful.. and the steak fries were very satisfactory. Again, food is Red Robin food, typical and good. The service was great! Our server was quick, polite and actually conversed with us about bowling--a definite plus to meet somebody w/ some personality. Our server also split our bill for us individually and with a smile too (when I do this, I typically run into a little bit of non-verbal body language that tells me my server is mildly perturbed)! Check out was a breeze and the experience was fun. Once again, another experience that makes me enjoy Cleveland's hospitality.
(4)Jay E.
Burgers are great, wife got the clucks and fries. Noticed of late the burgers seemed to have gotten a touch smaller. This is disappointing because as their signature item it is what sets apart the chain from their competitors. Still delicious just want a bit more! The clucks and fries were decent sized for my wife and the kids were entertained by the decor. We will visit again
(4)Kathy S.
I have to say that I"m lovin' this place! Part of the reason we like it so much is because of two servers, Ashley and Tim. They are the best and make every dinning experience great. The onion rings are good and the dipping sauce is really good. I always get the Bonsai Burger and it's been good every time.
(4)Jeffery W.
I find it difficult to give 4 stars let alone 5. Red Robin honestly does burgers to perfection. The service is always with a smile and the atmosphere both inviting and comfortable. The food ; I usually get the royal. This is a 1/2 lb never with an egg, bacon, lettuce and tomato. Finished with mayo and a pickle. The burger is cooked to perfection consistently and is full of flavor workout being gressy. If you purchase 5 entries in 5 weeks you get 20. 00 of your next meal. If you usually go with someone then after the troops you have 20.00 meal credit coming and your one meal into your next credit ; awesome.
(4)