Sat at an un crowded bar on an un crowded night and waited twenty minutes to order and twenty minutes to get my second beer. It was an hour before my food arrived.
(1)
Kristen W.
This overpriced national sports bar chain is super popular because of all of the tvs and is arguably the best place to catch a game. But that's about it. The food and drinks are overpriced. That being said, Tuesdays are traditional wing night (.60 cents) and Thursdays are boneless wing nights.
(3)
Wayne S.
I loved this place. The food was great. The restaurant itself was wide open and spacious. I didn't feel crowded or over whelmed by the volume either. Our waitress was gracious, helpful and everything about our venture was positive.
(5)
Leeann T.
OK, I'm writing a third and final update. The manager of this location reached out to me after my first review, and while I didn't respond, I can actually tell that action was taken. The food wait times have significantly decreased, and the service has gotten better. How's that for customer service? Post a bad Yelp review and changes will happen. Good job, manager and BW3 staff. We come in frequently again, and as I mentioned in the last review, the cheese curds are absolutely to DIE for (and awesome because they are relatively low in carbs which means I can eat them! Yay! Thanks for listening, BW3s management!
(4)
Don D.
Avoid at all costs... The food is very overpriced and the drinks are very weak and over priced this place has gone down hill we will never go back
(1)
Nancy O.
Food was awesome (as usual) but service is lousy. Went in there recently and the place was near empty. We had a party of six and the food took forever to come out and our waitress was very very slow. We were even afraid to ask for boxes in fear that it'll be another 15 minutes before we got them. Finally after giving us the bill, we see her 10 min later chatting it up with her coworkers while we wait. A dinner in an empty restaurant with a party of six that should've taken 90 min AT MOST, took 2.5 hrs. Yikes.
(2)
Mike T.
My default beer and food place when i don't want something more complicated. Big space, usually sit at or near the bar. Wings and o-rings are pretty much all I ever get and they are good in a pinch. Beer selection has improved over the years. You can count on a couple from great lakes, 2-3 from dogfish head, and then a rotating draft from fathead's, stone, buckeye, etc.
(3)
Rick F.
Beer, Sports and wings! What's not to love! We'll let me tell you! Service French Fries Cheeseburger
(3)
Rick Z.
Not sure what is going on today, they are not that busy. This has been the worst experience ever. The service was bad super slow and the food when it finally came out was cold.
(1)
Ryan C.
I come to this location multiple times a month for their lunch specials. $6.99 if I remember correctly for boneless wings (or traditional), fries, celery, and ranch. You can substitute the fries for chips, side salad, etc. for a bit more. I am never bloated when leaving there nor have an empty stomach. I've been there for a few coworker parties for various reasons and everyone keeps up nicely. The alcohol is a bit pricey but it's not so bad for a casual drink. Go to a corner bar or two bucks if you're trying to get loaded. The waitresses there I would say bust their ass for the most part. They're normally decently busy around lunchtime and I've seen them under extremely heavy load during March Madness. They keep up well. I come in there so often that one of the waitresses recognized my coworker and told her that she left her credit card there. She thought she lost it somehow so that's pretty cool that she was proactive about that in a service business. Also, I've seen some chick with a broken leg cleaning tables, sweeping, and waiting on tables without a hiccup in her productivity. All waitresses I'd say do a good job, even the new ones coming in that I haven't seen before. There are some minor mistakes here and there like forgetting ranch dressing or celery once in a blue moon but everyone is human. P.S. Don't forget to sign up to their email if you want $5 off. I simply told them about the code on my phone's email and they took it right off the receipt without even punching in the code. I didn't abuse that obviously but shows they're pretty cool and laid back staff.
(5)
Mikey B.
We eat almost every meal out so we see a lot of places, and a lot of servers...We had the absolute worst server in our history of dining out at this bw3...not saying they are all bad, because this was our first time ever at this location, but i can tell you all the tables around us where having the same problems we where that shift...this was lunch on Wednesday april 23rd 2014..first time i have ever not left a tip, and if you know me then you know it was bad if i didnt at least leave 3 dollars...
(1)
B A.
Sorry you are not a real sports bar when it's sweet 16 of NCAA Tournament and you close at midnight with 2 games in 2nd half, both with less than 5 point margin and kick out 30-40 patrons! Really? No "not really" a sports bar. Ridiculous!! Plus your beer selection is decent but way too expensive! I know they dock it to you in franchise fees but this place is always busy. I wish a real sports bar would open in Strongsville and not just these whole in the wall places with old little tv's and unchanged decor for 20 years. You're basically busy by default so you can and do care less about your true core customer - the big sports fans. Bubbles burst and your!s will too!!
(2)
Carl A.
This place is always packed, no matter what is going on sports-wise. I've only sat in the bar area, but I've always got decent service. They always have the big fights on and there are plenty of TV's to catch whatever you want on. Pretty good food, pricey for what it is though. Located close to the Pearl Rd. exit off of 71, so it's convenient for meeting people there. I attended a fundraiser here that was located in the back party room that I didn't even know existed. It's very spacious for any event.
This place used to be awesome. Used to be. The food quality has drastically gone down over time, as the prices have risen. I used to look forward to their wings, but there is either little to no meat on them, or they are overcooked. They used to serve meaty, flavorful wings. They pack them in on their wing deal days and throw out their sub par product. I chuckle at the current 'deal' days, and remember the days of 25 cent wing Tuesdays, and then 30 cent boneless Thursdays.... Greed anyone? Bw3, to me, has become the fast food of wings. I will just not go there. Way better wing options nowadays. The wait staff can be hit or miss too. Have had a lot of bad experiences with rude waitstaff. Also, rude managers. One in particular who looked like a real life Ned Flanders. Complete ass when confronted about the quality of food, and had the marbles to yell at me for complaining. I hope this guy doesn't work there anymore, and is running a McDonalds or something glamorous like begging for change next to the highway exit.
(2)
Deborah D.
Giving 2 stars but to be honest, we didn't get to sample the food. We didn't even get drinks, because in the 20 minutes that we were waiting here, we were not even given the chance to order anything. We walked in, 3 adults and an infant. The dining room was largely unoccupied and there were numerous waitstaff on hand. We were escorted hastily to a table and a high chair was dragged to the corner. We put Baby D in and started perusing the menus. We were not informed of any lunch specials, or asked if we had any questions, or spoken to at all. After 5 minutes went by and we saw waitstaff aimlessly milling about, I decided to start feeding Baby D some peas. After 15 minutes went by and she finished her peas and we still had not ordered, we decided to think about either flagging down a server to order or leaving. After 20 minutes went by and no sign of a server anywhere, we gathered up our things and walked towards the exit. Wordlessly.
(2)
Taras F.
Buffalo Wild Wings is generally a three star restaurant but I give an extra star on this occasion because of an honorable mention. Our server, Marlena, was probably the best server I've had anywhere! She went above and beyond. Great job Marlena!
(4)
Elizabeth T.
They are okay wings restaurant except Asian Zing sauce Wish we have a bonchon chicken in Cleveland like Boston and new York my favorite wings all time number 1
(3)
Corey L.
stopped in on a Saturday night with a party of 10 - down the street was a 1.5 hour wait while we walked in a sat down at this place. Overall, it was exactly what I expected. Mediocre food and drinks with a bunch of TV screens. We shared a number of drinks. They were over-priced, lacking in liquor, and mediocre at best. Beer is definitely the way to go. We shared some Chili con Queso dip with chips as an appetizer. Came with a lot of chips and was pretty good. Though it's tough to mess up cheese and meat. I went with a honey bbq chicken salad. Overall, it was decent size, tasted good, and I was happy with it. Good mix of ingredients. My friends got some fries with bacon and cheese on top. They were fine, though the fries were a bit mushy. Service wasn't impressive either. She was nice, but didn't know the menu and forgot things. Overall, the experience was exactly what you'd expect from a buffalo wild wings.
(2)
Dave P.
Full disclosure: I like wings, sports and beer, so I'm predisposed to like a place like this one. Service is always attentive. We are always amazed at how many employees they have. Good business sense to keep the drinks flowing and wings hot to the table. Friendly staff who know their menu is always big in my book. Food is above typical bar food level. I enjoy their wings and they'll cook to order. Mine must be crunchy. They try new sauces and rubs on a regular basis. The gnome enjoys the wings and an occasional burger or wrap. She also considers their cosmos to be very good and potent. At the 3 Cosmo level, reached only once, she transformed into the zombie gnome. No worries - I was the driver. Friendly staff, good bar food, sports, and good drinks. A good place to meet pals and watch a hockey or football game.
(4)
John M.
Stopped by here recently with a friend. We wanted to get some beers and Brew Kettle was closed (even though it was 11:30 pm on a Friday??). We both got some drinks and split 15 wings. The place seemed almost TOO clean... if that makes sense. It felt like it was just built and hadn't been "broken in" yet as a bar... like everything was just constructed and unwrapped yesterday. It is a chain though, and all chains are like that to some extent. No actual complaints though. Good service. Wings did not disappoint!
(3)
Cori N.
This Buffalo Wild Wings has the same great food that all of them do (assuming you're into wings) but the service is really so-so. Mostly because it look like it's waiters and waitresses are all teenagers. Which is great for the community, but bad for service. Our waitress was really inattentive and completely forgot that my sister had ordered a beer to go with her meal. The meal came, but no beer. Then it took several minutes to flag her down and remind her. Over all, not bad. But if you're going to staff your restaurant with young'ins then at least give them pointers as a group and teach them! The world is cruel, and it's hard to get a job, so train them better for the future!
(3)
Chas M.
Good wings and cold beer. Curry wings rock my socks.. Most servers are good. The last one I had was bad though. Way better than the Rocky River one...
(3)
Charnita W.
The food was ok but our service was horrible. Our family of four went today for dinner. Initially we were seated at a table but asked to be moved to a booth. Instead of moving us to the open booth the hostess cleaned off a booth in the back while we watched a party of two be seated at the open booth. Once we were seated it took forever for our waitress to take our order. Once we were served she never came back to check on us. We had to practically stalk her to get refills, a box, and the check. It was a terrible experience. I'd rather patronize a local bar or any other sports bar than eat here again.
(2)
Sandy S.
Strongsville, Ohio Buffalo Wild Wings offered 5 free wings with the purchase of 12 for a promotion with Strongsville High School Football, and when we go there, they say it's a misprint and only offer 10%. And then, the server never did give us the $5.00 discount. That's bad business.
(3)
Joey K.
Ate here for lunch on a quiet day. I must say, being that I wasn't expecting much, I was very impressed. The wings were good, the atmosphere was nice, and the staff was friendly. I tried the shrimp and ribs for my entree, and while not *spectacular*, they were still actually pretty good! Pleasantly surprised by this place, sums it up. Definately would reccommend.
(4)
Kenneth L.
I used to work around the corner. With free wifi available, I made BW3's my second office. The waitresses were always friendly, remembered my favorites, and didn't mind that I sat there for hours on my computer. The coffee service isn't too good though. So, I would stick to soft drinks or beer!
(5)
Jason L.
Great wing sauces, good beer specials, lots of inventive menu items, and just about every traditional bar food you can imagine. Always clean and lots of TVs to watch/games to play. Service is timely and food is always well prepared.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Very Loud Music : Background Good For Dancing : No Alcohol : Full Bar Happy Hour : Yes Best Nights : Tue, Thu Coat Check : No Smoking : No Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : No
Chris H.
Sat at an un crowded bar on an un crowded night and waited twenty minutes to order and twenty minutes to get my second beer. It was an hour before my food arrived.
(1)Kristen W.
This overpriced national sports bar chain is super popular because of all of the tvs and is arguably the best place to catch a game. But that's about it. The food and drinks are overpriced. That being said, Tuesdays are traditional wing night (.60 cents) and Thursdays are boneless wing nights.
(3)Wayne S.
I loved this place. The food was great. The restaurant itself was wide open and spacious. I didn't feel crowded or over whelmed by the volume either. Our waitress was gracious, helpful and everything about our venture was positive.
(5)Leeann T.
OK, I'm writing a third and final update. The manager of this location reached out to me after my first review, and while I didn't respond, I can actually tell that action was taken. The food wait times have significantly decreased, and the service has gotten better. How's that for customer service? Post a bad Yelp review and changes will happen. Good job, manager and BW3 staff. We come in frequently again, and as I mentioned in the last review, the cheese curds are absolutely to DIE for (and awesome because they are relatively low in carbs which means I can eat them! Yay! Thanks for listening, BW3s management!
(4)Don D.
Avoid at all costs... The food is very overpriced and the drinks are very weak and over priced this place has gone down hill we will never go back
(1)Nancy O.
Food was awesome (as usual) but service is lousy. Went in there recently and the place was near empty. We had a party of six and the food took forever to come out and our waitress was very very slow. We were even afraid to ask for boxes in fear that it'll be another 15 minutes before we got them. Finally after giving us the bill, we see her 10 min later chatting it up with her coworkers while we wait. A dinner in an empty restaurant with a party of six that should've taken 90 min AT MOST, took 2.5 hrs. Yikes.
(2)Mike T.
My default beer and food place when i don't want something more complicated. Big space, usually sit at or near the bar. Wings and o-rings are pretty much all I ever get and they are good in a pinch. Beer selection has improved over the years. You can count on a couple from great lakes, 2-3 from dogfish head, and then a rotating draft from fathead's, stone, buckeye, etc.
(3)Rick F.
Beer, Sports and wings! What's not to love! We'll let me tell you! Service French Fries Cheeseburger
(3)Rick Z.
Not sure what is going on today, they are not that busy. This has been the worst experience ever. The service was bad super slow and the food when it finally came out was cold.
(1)Ryan C.
I come to this location multiple times a month for their lunch specials. $6.99 if I remember correctly for boneless wings (or traditional), fries, celery, and ranch. You can substitute the fries for chips, side salad, etc. for a bit more. I am never bloated when leaving there nor have an empty stomach. I've been there for a few coworker parties for various reasons and everyone keeps up nicely. The alcohol is a bit pricey but it's not so bad for a casual drink. Go to a corner bar or two bucks if you're trying to get loaded. The waitresses there I would say bust their ass for the most part. They're normally decently busy around lunchtime and I've seen them under extremely heavy load during March Madness. They keep up well. I come in there so often that one of the waitresses recognized my coworker and told her that she left her credit card there. She thought she lost it somehow so that's pretty cool that she was proactive about that in a service business. Also, I've seen some chick with a broken leg cleaning tables, sweeping, and waiting on tables without a hiccup in her productivity. All waitresses I'd say do a good job, even the new ones coming in that I haven't seen before. There are some minor mistakes here and there like forgetting ranch dressing or celery once in a blue moon but everyone is human. P.S. Don't forget to sign up to their email if you want $5 off. I simply told them about the code on my phone's email and they took it right off the receipt without even punching in the code. I didn't abuse that obviously but shows they're pretty cool and laid back staff.
(5)Mikey B.
We eat almost every meal out so we see a lot of places, and a lot of servers...We had the absolute worst server in our history of dining out at this bw3...not saying they are all bad, because this was our first time ever at this location, but i can tell you all the tables around us where having the same problems we where that shift...this was lunch on Wednesday april 23rd 2014..first time i have ever not left a tip, and if you know me then you know it was bad if i didnt at least leave 3 dollars...
(1)B A.
Sorry you are not a real sports bar when it's sweet 16 of NCAA Tournament and you close at midnight with 2 games in 2nd half, both with less than 5 point margin and kick out 30-40 patrons! Really? No "not really" a sports bar. Ridiculous!! Plus your beer selection is decent but way too expensive! I know they dock it to you in franchise fees but this place is always busy. I wish a real sports bar would open in Strongsville and not just these whole in the wall places with old little tv's and unchanged decor for 20 years. You're basically busy by default so you can and do care less about your true core customer - the big sports fans. Bubbles burst and your!s will too!!
(2)Carl A.
This place is always packed, no matter what is going on sports-wise. I've only sat in the bar area, but I've always got decent service. They always have the big fights on and there are plenty of TV's to catch whatever you want on. Pretty good food, pricey for what it is though. Located close to the Pearl Rd. exit off of 71, so it's convenient for meeting people there. I attended a fundraiser here that was located in the back party room that I didn't even know existed. It's very spacious for any event.
(3)Nick F.
The atmosphere is awesome. A TV Is at every possible angle and that's always a huge plus. The only complaint about that is some of the smaller TV's have the local games on, while the bigger ones have the out of state games. But fear not, simply ask and they'll change the games on the big screens. The food...Amazing! I recommend the Parmesan Garlic wings or the sweet BBQ wings. The wraps are delicious as well. The main con however is the wait times. Me and my fiancée went on a Friday night , yet there wasn't too many people there. We ordered wings and clocked it at nearly a half hour just for them to get it to us. Nevertheless it was worth the wait. All in all, we are definitely going back!
(4)Scotty D.
This place used to be awesome. Used to be. The food quality has drastically gone down over time, as the prices have risen. I used to look forward to their wings, but there is either little to no meat on them, or they are overcooked. They used to serve meaty, flavorful wings. They pack them in on their wing deal days and throw out their sub par product. I chuckle at the current 'deal' days, and remember the days of 25 cent wing Tuesdays, and then 30 cent boneless Thursdays.... Greed anyone? Bw3, to me, has become the fast food of wings. I will just not go there. Way better wing options nowadays. The wait staff can be hit or miss too. Have had a lot of bad experiences with rude waitstaff. Also, rude managers. One in particular who looked like a real life Ned Flanders. Complete ass when confronted about the quality of food, and had the marbles to yell at me for complaining. I hope this guy doesn't work there anymore, and is running a McDonalds or something glamorous like begging for change next to the highway exit.
(2)Deborah D.
Giving 2 stars but to be honest, we didn't get to sample the food. We didn't even get drinks, because in the 20 minutes that we were waiting here, we were not even given the chance to order anything. We walked in, 3 adults and an infant. The dining room was largely unoccupied and there were numerous waitstaff on hand. We were escorted hastily to a table and a high chair was dragged to the corner. We put Baby D in and started perusing the menus. We were not informed of any lunch specials, or asked if we had any questions, or spoken to at all. After 5 minutes went by and we saw waitstaff aimlessly milling about, I decided to start feeding Baby D some peas. After 15 minutes went by and she finished her peas and we still had not ordered, we decided to think about either flagging down a server to order or leaving. After 20 minutes went by and no sign of a server anywhere, we gathered up our things and walked towards the exit. Wordlessly.
(2)Taras F.
Buffalo Wild Wings is generally a three star restaurant but I give an extra star on this occasion because of an honorable mention. Our server, Marlena, was probably the best server I've had anywhere! She went above and beyond. Great job Marlena!
(4)Elizabeth T.
They are okay wings restaurant except Asian Zing sauce Wish we have a bonchon chicken in Cleveland like Boston and new York my favorite wings all time number 1
(3)Corey L.
stopped in on a Saturday night with a party of 10 - down the street was a 1.5 hour wait while we walked in a sat down at this place. Overall, it was exactly what I expected. Mediocre food and drinks with a bunch of TV screens. We shared a number of drinks. They were over-priced, lacking in liquor, and mediocre at best. Beer is definitely the way to go. We shared some Chili con Queso dip with chips as an appetizer. Came with a lot of chips and was pretty good. Though it's tough to mess up cheese and meat. I went with a honey bbq chicken salad. Overall, it was decent size, tasted good, and I was happy with it. Good mix of ingredients. My friends got some fries with bacon and cheese on top. They were fine, though the fries were a bit mushy. Service wasn't impressive either. She was nice, but didn't know the menu and forgot things. Overall, the experience was exactly what you'd expect from a buffalo wild wings.
(2)Dave P.
Full disclosure: I like wings, sports and beer, so I'm predisposed to like a place like this one. Service is always attentive. We are always amazed at how many employees they have. Good business sense to keep the drinks flowing and wings hot to the table. Friendly staff who know their menu is always big in my book. Food is above typical bar food level. I enjoy their wings and they'll cook to order. Mine must be crunchy. They try new sauces and rubs on a regular basis. The gnome enjoys the wings and an occasional burger or wrap. She also considers their cosmos to be very good and potent. At the 3 Cosmo level, reached only once, she transformed into the zombie gnome. No worries - I was the driver. Friendly staff, good bar food, sports, and good drinks. A good place to meet pals and watch a hockey or football game.
(4)John M.
Stopped by here recently with a friend. We wanted to get some beers and Brew Kettle was closed (even though it was 11:30 pm on a Friday??). We both got some drinks and split 15 wings. The place seemed almost TOO clean... if that makes sense. It felt like it was just built and hadn't been "broken in" yet as a bar... like everything was just constructed and unwrapped yesterday. It is a chain though, and all chains are like that to some extent. No actual complaints though. Good service. Wings did not disappoint!
(3)Cori N.
This Buffalo Wild Wings has the same great food that all of them do (assuming you're into wings) but the service is really so-so. Mostly because it look like it's waiters and waitresses are all teenagers. Which is great for the community, but bad for service. Our waitress was really inattentive and completely forgot that my sister had ordered a beer to go with her meal. The meal came, but no beer. Then it took several minutes to flag her down and remind her. Over all, not bad. But if you're going to staff your restaurant with young'ins then at least give them pointers as a group and teach them! The world is cruel, and it's hard to get a job, so train them better for the future!
(3)Chas M.
Good wings and cold beer. Curry wings rock my socks.. Most servers are good. The last one I had was bad though. Way better than the Rocky River one...
(3)Charnita W.
The food was ok but our service was horrible. Our family of four went today for dinner. Initially we were seated at a table but asked to be moved to a booth. Instead of moving us to the open booth the hostess cleaned off a booth in the back while we watched a party of two be seated at the open booth. Once we were seated it took forever for our waitress to take our order. Once we were served she never came back to check on us. We had to practically stalk her to get refills, a box, and the check. It was a terrible experience. I'd rather patronize a local bar or any other sports bar than eat here again.
(2)Sandy S.
Strongsville, Ohio Buffalo Wild Wings offered 5 free wings with the purchase of 12 for a promotion with Strongsville High School Football, and when we go there, they say it's a misprint and only offer 10%. And then, the server never did give us the $5.00 discount. That's bad business.
(3)Joey K.
Ate here for lunch on a quiet day. I must say, being that I wasn't expecting much, I was very impressed. The wings were good, the atmosphere was nice, and the staff was friendly. I tried the shrimp and ribs for my entree, and while not *spectacular*, they were still actually pretty good! Pleasantly surprised by this place, sums it up. Definately would reccommend.
(4)Kenneth L.
I used to work around the corner. With free wifi available, I made BW3's my second office. The waitresses were always friendly, remembered my favorites, and didn't mind that I sat there for hours on my computer. The coffee service isn't too good though. So, I would stick to soft drinks or beer!
(5)Jason L.
Great wing sauces, good beer specials, lots of inventive menu items, and just about every traditional bar food you can imagine. Always clean and lots of TVs to watch/games to play. Service is timely and food is always well prepared.
(5)