No longer a fan of these mid-price chains which seem to have had their quality negatively affected by the recession and rising prices. But felt compelled to use a gift card and ended up pleasantly surprised. Service was pleasant and competent. Hubby's filet and my grillled shrimp were fine, as were the sides of rice and broccoli. Agree with another reviewer that the rolls which used to be quite tasty are now nearly inedible--cheap flour and air. This seems a shame since O'Charley's has obviously decided to do their corner cutting on what used to be their signature item. But all in all, not as bad an experience as I had prepared myself for.
(3)
Joe L.
VERY accommodating (and patient) relative to small children. Even had the wherewithal to put us in the back of the diningroom, so we didn't have to worry about bugging other patrons (BIG plus). Drink service was quick, and refill came before the previous glass ran empty. Timing was excellent, bringing kids' meals first (as requested), followed by soup/salad, and entrees. Rolls were great (albeit oddly shaped, looked squished). Dinner was hot, fresh, and serving size was AMPLE. My wife's twisted chips were undercooked. The waitress took them to the kitchen, and a Manager returned a heaping appetizer-sized serving. Wow! Could've done without the southwest sauce. Next time we'll order it on the side (if at all). Our waitress, Randi was VERY attentive. Made for a very pleasant dining experience (and not a bad tip either. ;-) ).
(4)
Azelle B.
We frequent this O'Charley's location quite a bit...So much so that we know all of the wait staff. The food is always good and the service is always great.
(5)
Keith M.
Sooo. It just your typical chain Resturant. But you need to come in on Tuesday , Thursdays, Saturday & Sunday Sit @ the bar & Roxy will take care of ya. One of the best bartenders ever!
(3)
Annie M.
The California Chicken salad is great! I have had this twice now and am a fan. The rest of the menu is standard for this type of restaurant. There dessert menu leaves much to be desired. O'Charley's isn't tops on my list of places to eat, yet if there were not many options, I'd be happy to eat here. At this location, the hostess was not at her post, and we waited several minutes for someone to even greet us. The restaurant was not busy at all. Our waiter, on the other hand was awesome, and very attentive. I noticed that this seemed to be the norm for this location.
(3)
Michael N.
this was my return trip to this location. The last time i spoke with the manager he requested that i would make a third trip and let him know what i thought... well here is we arrived at the store and was promptly seated, the waiter came over grabbed our drink order and promptly returned. When he returned we placed our order and everything was brought out accordingly. My dish was excellent, warm, good flavor and not to overly cooked. However the party i was with ordered a total of 5 potato soups and 4 of the 5 tasted like pure cheese sauce. The waiter did apologize and offered to get them a new soup, or a different dish since two of the party members ordered that as their dish. The main reason i have them 3 stars instead of 4 or 5 is we had to wait a little bit for the replacement dishes to come out and those two party members mentioned they felt it was over cooked. Almost like it was prep'd in a hurry, which i can understand. But honestly the meal is not over until bill has been paid and the seated party leaves. So all in all it was a welcomed change from my previous visit. but still not on par with other local places around town.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes
Sarah P.
No longer a fan of these mid-price chains which seem to have had their quality negatively affected by the recession and rising prices. But felt compelled to use a gift card and ended up pleasantly surprised. Service was pleasant and competent. Hubby's filet and my grillled shrimp were fine, as were the sides of rice and broccoli. Agree with another reviewer that the rolls which used to be quite tasty are now nearly inedible--cheap flour and air. This seems a shame since O'Charley's has obviously decided to do their corner cutting on what used to be their signature item. But all in all, not as bad an experience as I had prepared myself for.
(3)Joe L.
VERY accommodating (and patient) relative to small children. Even had the wherewithal to put us in the back of the diningroom, so we didn't have to worry about bugging other patrons (BIG plus). Drink service was quick, and refill came before the previous glass ran empty. Timing was excellent, bringing kids' meals first (as requested), followed by soup/salad, and entrees. Rolls were great (albeit oddly shaped, looked squished). Dinner was hot, fresh, and serving size was AMPLE. My wife's twisted chips were undercooked. The waitress took them to the kitchen, and a Manager returned a heaping appetizer-sized serving. Wow! Could've done without the southwest sauce. Next time we'll order it on the side (if at all). Our waitress, Randi was VERY attentive. Made for a very pleasant dining experience (and not a bad tip either. ;-) ).
(4)Azelle B.
We frequent this O'Charley's location quite a bit...So much so that we know all of the wait staff. The food is always good and the service is always great.
(5)Keith M.
Sooo. It just your typical chain Resturant. But you need to come in on Tuesday , Thursdays, Saturday & Sunday Sit @ the bar & Roxy will take care of ya. One of the best bartenders ever!
(3)Annie M.
The California Chicken salad is great! I have had this twice now and am a fan. The rest of the menu is standard for this type of restaurant. There dessert menu leaves much to be desired. O'Charley's isn't tops on my list of places to eat, yet if there were not many options, I'd be happy to eat here. At this location, the hostess was not at her post, and we waited several minutes for someone to even greet us. The restaurant was not busy at all. Our waiter, on the other hand was awesome, and very attentive. I noticed that this seemed to be the norm for this location.
(3)Michael N.
this was my return trip to this location. The last time i spoke with the manager he requested that i would make a third trip and let him know what i thought... well here is we arrived at the store and was promptly seated, the waiter came over grabbed our drink order and promptly returned. When he returned we placed our order and everything was brought out accordingly. My dish was excellent, warm, good flavor and not to overly cooked. However the party i was with ordered a total of 5 potato soups and 4 of the 5 tasted like pure cheese sauce. The waiter did apologize and offered to get them a new soup, or a different dish since two of the party members ordered that as their dish. The main reason i have them 3 stars instead of 4 or 5 is we had to wait a little bit for the replacement dishes to come out and those two party members mentioned they felt it was over cooked. Almost like it was prep'd in a hurry, which i can understand. But honestly the meal is not over until bill has been paid and the seated party leaves. So all in all it was a welcomed change from my previous visit. but still not on par with other local places around town.
(3)