Before I write a review on this place, I want to point out that there is no way in Hades that this location is on Ridge Rd. I've been here many times and it is actually on a little road that winds around behind the Target and sits fairly close to the Giant Eagle on Day. How exactly this place has an address on Ridge is beyond me but I'm pretty certain I'm not on the happy gas today.... and no, there isn't another one that I'm not aware of. Anyways.... Steak N Shake is one of those places that you'll likely get stuck visiting if you have young children. I made the mistake of taking my son on a date here long ago and that has translated into it becoming his "favorite restaurant" and hence one that I am obligate to take all of my begging children to whenever we go out on dates. I don't particularly dislike S&S but can't come even close to claiming the food here is great. They do exactly one half of their name right - the shake. They make a fantastic milkshake in a million different varieties. The 'steak' part of the name is another story. There are no actual steaks here (apparently burgers and steak is the same thing to someone) but rather very small, cheap burgers. None of them are especially tasty either. Basically I go here because I love my children. And actually, I quite enjoy it when I'm there.... only because they love it A LOT. That's good enough for me. There is nothing that will bring you more joy than seeing the smile on the face of your little squirt while he wears a S&S hat and puts together one of their free paper cars. It's cheap and fun for kids so I'll probably spend many more dates with them here in the future.
(3)
Nancy N.
This would have only been 1 star if their shakes weren't so yummy and ginormous. I like their variety on the menu and I like the retro decor. We had coupons too, which was nice! My ice water had chocolate smeared all over the inside of the glass, it was nasty. The waitress didn't compensate whatsoever she barely apologized when we asked for another water. The sandwiches were lame, just lacking in flavor completely. Hubby ordered the Oktoberfest steak burger and they were out of pretzel buns, he ordered it a anyway and it was just soggy and overrated. I got the Wisconsin Buttery Steakburger and it was like a gray burger with barely any cheese. He had fries that were not seasoned at all and near cold and I had coleslaw that had cabbage practically floating in the coleslaw sauce... I'm sure it was just an off day or the location was off... We will return but not for a while. :-(
(2)
Mike N.
I like Steak n Shake burgers over most fast food brands. Service here has been timely and friendly. Nice variety of burgers and sides and breakfast items. A little bit out of the way, but worth finding.
(4)
Nancy H.
We just love Steak 'n Shake, their food is really good and their prices are amazing. If you look in the Sunday paper they usually have coupons. Their chili is delicious and their milkshakes are so rich and creamy. Nice atmosphere and perfect for children.
(5)
Melissa A.
Having just left Ohio to head back home to New York, I honestly wish I could go back and this is one of the reasons why. I went here because having grown up in NYC, I never saw one of these before in my life, but had heard of them. I went in not expecting much, and I was surprised! The four meals choice for under $4 is definitely more for your money. The burgers tasted.... delicious!! The shakes are amazing, and they have so many flavors. Everything is huge. I couldn't believe my eyes. The fries were ok, nothing too special, but the burger, shake, and price more then made up for that. Coming here and comparing it to Shake Shack back in NYC, I feel as through I've been robbed. I'm not sure I can ever walk into Shake Shack again without thinking of Steak N' Shake, and missing it a little. In NY, you have to wait on a line, pay way more then, get half of what you'd get at Steak N' Shake and you're lucky if you get a seat. Don't get me wrong, I love Shake Shack, but to get what I got at Steak N' Shake there would cost me $16.25, it would still be half the size, and wouldn't taste nearly as good as Steak N' Shake. Meanwhile at Steak N' Shake for better quality, a huge delicious meaty double cheese burger with fries and a huge (OMG ITS SO GOOD) mint shake is less then half the price. Please, please, please build one of these in NYC. Until then I will look forward to my next 8 hour bus ride to Cleveland. Steak N' Shake.....you're awesome. I love you!
(5)
John D.
As another reviewer has noted, this place is nowhere near Ridge Rd. It's on the road that runs behind the Giant Eagle. I lived here a year before I even noticed it. Food was just ok. Nothing special about it, and come to think of it, there never has been at any Steak 'n Shake. I am a fan of their thin fries though. Especially with the seasoned salt that they have at the table (don't fall for the marketing, it is plain old seasoned salt). Why would I pay extra for their "special" add-on seasonings either? Had a double bacon cheese steakburger with all the toppings (lettuce, tomato, onion, ketchup, mustard, mayo). Bacon had absolutely no flavor. It was crunchy, but that's it. Service was great! Attentive, knew the menu, and friendly. Cleanliness however, was an issue. Not dirty, but needing attention as the ledges were dusty, the glass smudged, and floors could use a spot mop.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Drive-Thru : Yes Caters : No
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Stewart P.
Before I write a review on this place, I want to point out that there is no way in Hades that this location is on Ridge Rd. I've been here many times and it is actually on a little road that winds around behind the Target and sits fairly close to the Giant Eagle on Day. How exactly this place has an address on Ridge is beyond me but I'm pretty certain I'm not on the happy gas today.... and no, there isn't another one that I'm not aware of. Anyways.... Steak N Shake is one of those places that you'll likely get stuck visiting if you have young children. I made the mistake of taking my son on a date here long ago and that has translated into it becoming his "favorite restaurant" and hence one that I am obligate to take all of my begging children to whenever we go out on dates. I don't particularly dislike S&S but can't come even close to claiming the food here is great. They do exactly one half of their name right - the shake. They make a fantastic milkshake in a million different varieties. The 'steak' part of the name is another story. There are no actual steaks here (apparently burgers and steak is the same thing to someone) but rather very small, cheap burgers. None of them are especially tasty either. Basically I go here because I love my children. And actually, I quite enjoy it when I'm there.... only because they love it A LOT. That's good enough for me. There is nothing that will bring you more joy than seeing the smile on the face of your little squirt while he wears a S&S hat and puts together one of their free paper cars. It's cheap and fun for kids so I'll probably spend many more dates with them here in the future.
(3)Nancy N.
This would have only been 1 star if their shakes weren't so yummy and ginormous. I like their variety on the menu and I like the retro decor. We had coupons too, which was nice! My ice water had chocolate smeared all over the inside of the glass, it was nasty. The waitress didn't compensate whatsoever she barely apologized when we asked for another water. The sandwiches were lame, just lacking in flavor completely. Hubby ordered the Oktoberfest steak burger and they were out of pretzel buns, he ordered it a anyway and it was just soggy and overrated. I got the Wisconsin Buttery Steakburger and it was like a gray burger with barely any cheese. He had fries that were not seasoned at all and near cold and I had coleslaw that had cabbage practically floating in the coleslaw sauce... I'm sure it was just an off day or the location was off... We will return but not for a while. :-(
(2)Mike N.
I like Steak n Shake burgers over most fast food brands. Service here has been timely and friendly. Nice variety of burgers and sides and breakfast items. A little bit out of the way, but worth finding.
(4)Nancy H.
We just love Steak 'n Shake, their food is really good and their prices are amazing. If you look in the Sunday paper they usually have coupons. Their chili is delicious and their milkshakes are so rich and creamy. Nice atmosphere and perfect for children.
(5)Melissa A.
Having just left Ohio to head back home to New York, I honestly wish I could go back and this is one of the reasons why. I went here because having grown up in NYC, I never saw one of these before in my life, but had heard of them. I went in not expecting much, and I was surprised! The four meals choice for under $4 is definitely more for your money. The burgers tasted.... delicious!! The shakes are amazing, and they have so many flavors. Everything is huge. I couldn't believe my eyes. The fries were ok, nothing too special, but the burger, shake, and price more then made up for that. Coming here and comparing it to Shake Shack back in NYC, I feel as through I've been robbed. I'm not sure I can ever walk into Shake Shack again without thinking of Steak N' Shake, and missing it a little. In NY, you have to wait on a line, pay way more then, get half of what you'd get at Steak N' Shake and you're lucky if you get a seat. Don't get me wrong, I love Shake Shack, but to get what I got at Steak N' Shake there would cost me $16.25, it would still be half the size, and wouldn't taste nearly as good as Steak N' Shake. Meanwhile at Steak N' Shake for better quality, a huge delicious meaty double cheese burger with fries and a huge (OMG ITS SO GOOD) mint shake is less then half the price. Please, please, please build one of these in NYC. Until then I will look forward to my next 8 hour bus ride to Cleveland. Steak N' Shake.....you're awesome. I love you!
(5)John D.
As another reviewer has noted, this place is nowhere near Ridge Rd. It's on the road that runs behind the Giant Eagle. I lived here a year before I even noticed it. Food was just ok. Nothing special about it, and come to think of it, there never has been at any Steak 'n Shake. I am a fan of their thin fries though. Especially with the seasoned salt that they have at the table (don't fall for the marketing, it is plain old seasoned salt). Why would I pay extra for their "special" add-on seasonings either? Had a double bacon cheese steakburger with all the toppings (lettuce, tomato, onion, ketchup, mustard, mayo). Bacon had absolutely no flavor. It was crunchy, but that's it. Service was great! Attentive, knew the menu, and friendly. Cleanliness however, was an issue. Not dirty, but needing attention as the ledges were dusty, the glass smudged, and floors could use a spot mop.
(3)