ZERO stars!!! Waited an hour for the food..people that came in after us got their food way before us..and they did nothing to compensate us for the hour and a half wasted time of my life I will not get back!!! SUCKED SUCKED SUCKED!!!!!! it made me put a star before I could post it...negative 5 stars
(1)
Sharon K.
I haven't been to Bob Evans for a few years. My friend suggested the 3 course meal would be a good idea. I got a potato crusted flounder with fruit, he got a blackened steak with sweet potato. We got raspberry vinagrette salads, sundaes and some bread. :) yeah 5 types of bread, unbeatable, they gladly accept vouchers. The staff is friendly, very clean, double wiping tables. Service is quick and courteous. Family style food, good conversation. :) Also feel like a kid again coming here~~
(4)
Rachel B.
If there was an option for less than one star, I'd go with that. This Bob Evans is dirty and slow. I ordered a salad without the chicken. Watched them pick the chicken off when they realized they goofed. When the server brought the salad out I asked about it, she said they made a new salad. After I found chicken still in the salad, I sent it back. It's unfortunate that this area is so limited with restaurant options. But this is definitely the last time we waste our time here.
(1)
Ellis J.
Why Why Why cant we have Bob Evans on the West Coast!!!!!! Service is good, Food is amazing!!!!! I always get the Sunshine Skillet (open faced omelette) and a side of pancakes...always great. Been going to B.E. for years and its always great! I'll be back...again..and again..and again..and again..(you get the point)
(5)
Karen B.
Customer service it top notch at this Bob Evans Restaurant. Hostess rewashed our table as she didnt likw the way it looked. Even wiped the menus before giving them to us. Waitress was very attentive. Evan asked if I wanted a coffee to go. We have never had this high quality of service at any other Bob Evans. Kudos to your staff for all your hard work. Keep up the amazing job. Oh.. and the food was very good too. Bob & Karen
(5)
Jeff B.
I am a big fan of eating breakfast for Dinner and this is the place to go to. Bob and Jewell Evans really knew what they were doing. Food is outstanding love the atmosphere and its a great family place. Breakfast Lunch or Dinner........
(4)
Kaitie D.
I feel silly writing a review for a Bob Evans, but I honestly love this place. I go here nearly once a week as it is near family, and the staff and food are great. As a regular, I've gotten to know a number of the waitresses a little and they're always friendly, helpful, and go out of their way to be nice to my kids. I don't think I've ever been disappointed in a meal there, and while it may not be the pinnacle of fine dining, you can't go wrong with consistent, reliable food.
(4)
Sabrina F.
I LOVE Bob Evans, but this restaurant is particularly friendly. I've been here a few times, often early on weekends with a hangover, but the staff is always very kind and patient in taking my order. The food is served very quickly and the staff is good about making switches or adjustments if you have dietary restrictions. I will be back again.
(4)
Kevin D.
Ok, let's set this up first... My parents live in the Macedonia area and my children attend the Little Gym for class at 6:30pm on Tuesdays. Since Bob Evans has Kid's night on Tuesdays this seemed a good way for the grandparents to have a nice dinner with the kids. So... on 4/16/2013, we went to Bob Evans and arrived at 5:30pm knowing that we might be cutting it close, but should be able to get out in around 45 minutes to get them to class on time... At about 5:40pm, the server came and took the order. My kids ordered breakfast, pancakes, french toast and the like. My father and I ordered from their $9.99 special and chose the Portabello Sirloin. After running two of my kids to the restroom, the salads and bread had arrived and everything seems to be running smoothly. Then, the waiting began... Soon, it was 6:10pm and no one had been served their entrees, not even the children. (Anyone with kids knows what this can do to the general mood of the table with three hungry children, ages 6, 3, and 1...) At this point, our server informed us that the sirloin was not available and would we like something else. Well, we were out of time and told her no, but could the kids get their food. She mumbled something like an apology and then left. Five minutes later, what I can only assume was a manager told us, "The kitchen was behind and they just now found out they were out of the sirloin. What would we like to do?" I asked if the kids could get their food and she replied, "Yes, that doesn't take very long." "Fine, bring their food." Not long must mean 15 minutes in Bob Evans land, as it took that long to get their food. Kids were starving so it didn't take too long for them to eat, but we were already late as the food arrived at 6:30pm. We did get them to their class by 6:50pm, but it was half over by then. Additionally, my parents waited at the restaurant for another 15 minutes and no one came back to the table with any resolution or even a bill. Finally giving up on getting any service, my parents left telling the cashier that they didn't have a bill because they didn't get any food. My issue with the service is multi-layered. One, the kitchen needs to know what food they do and do not have before 35 minutes after it was ordered. This needs to be communicated to the front of house so it is not ordered. Additionally, the manager was just plain incompetent. She didn't resolve the issue, she didn't defuse the situation, she made excuses ("the kitchen is behind" is YOUR fault as the manager). I have worked at three restaurants and have seen the manager and even a dishwasher pulled to work the line to get back on track. As the manager it is YOUR responsibility to know what food is in the kitchen and to resolve the situation. This manager should have offered us coupons to come back to get the sirloin at a later time. By not resolving the situation, she left us with the feeling that we should NEVER go to that Bob Evans again...
(2)
Loretts R.
Awesome staff waitress so good food great
(5)
Kane A.
I was here on 12/31/12 - Just getting around to approving my Yelp review: The restaurant was clean, efficient, and the service was friendly. Oddly though, there were interviews and staff training going on at the table next to us - just seemed unprofessional...
(4)
Greg W.
Staying in one of the hotels next to the restaurant, I decided to give them a go for breakfast to avoid driving somewhere. My experience from start to finish drove home that this is a popular restaurant with many regular customers. Which is both good and bad. On the good side, everyone I interacted with (including the couple at the table next to mine) were ridiculously friendly. The host and server were exceptionally nice, and service was quick and professional. Watching the servers interact with some of the other tables, I knew I was in a place where "everybody knows your name." Now to the bad side. I wanted breakfast, so ordered something simple. Two eggs over easy, home fries and pancakes. The food arrived quickly and looked nice and fresh. Unfortunately, nothing was seasoned. It's a rare occurrence when I actually have to use the salt and pepper at the table, but it was the only way to get any flavor out of what I ate. I'm going to attribute this to the regular, mostly senior clientele that I could tell the restaurant got. I'll most likely return later this week as I'm here for a few more days, so hopefully this was an isolated incident. At least I can say this place won't leave a bad taste in your mouth!
(3)
Craig K.
Eat at Bob Evans at least once a week. Usually after church on Sunday. Always busy when we arrive, but never wait more than 15 minutes to get seated. Food is almost always good. Serving time on occasion is slow even without a crowd. Wait help are always friendly and helpful. A good place for a meal or dessert anytime. Great coffee! Craig K.
(4)
Richard B.
Hostess are 100% unorganized. Given a 15 minute wait time with one other party of 2 siting and waiting. After 30 minutes of waiting and watching other people after U.S. Get seated I said some thing. They said we where next. Well we weren't 30 more minutes went by. Spoke to a manager who cleared a table for us taking an additional 10 minutes. Then the unbelievable happened the hostesses sat another party at the table the manager cleared. The party they seated they seated couldn't believe it as well and quickly offered their seats to us. We said thank you but turned it down and then left without being served.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Parking : Private Lot Bike Parking : No Wheelchair Accessible : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : No Wi-Fi : Free Has TV : No Waiter Service : Yes Caters : Yes
Tammy M.
ZERO stars!!! Waited an hour for the food..people that came in after us got their food way before us..and they did nothing to compensate us for the hour and a half wasted time of my life I will not get back!!! SUCKED SUCKED SUCKED!!!!!! it made me put a star before I could post it...negative 5 stars
(1)Sharon K.
I haven't been to Bob Evans for a few years. My friend suggested the 3 course meal would be a good idea. I got a potato crusted flounder with fruit, he got a blackened steak with sweet potato. We got raspberry vinagrette salads, sundaes and some bread. :) yeah 5 types of bread, unbeatable, they gladly accept vouchers. The staff is friendly, very clean, double wiping tables. Service is quick and courteous. Family style food, good conversation. :) Also feel like a kid again coming here~~
(4)Rachel B.
If there was an option for less than one star, I'd go with that. This Bob Evans is dirty and slow. I ordered a salad without the chicken. Watched them pick the chicken off when they realized they goofed. When the server brought the salad out I asked about it, she said they made a new salad. After I found chicken still in the salad, I sent it back. It's unfortunate that this area is so limited with restaurant options. But this is definitely the last time we waste our time here.
(1)Ellis J.
Why Why Why cant we have Bob Evans on the West Coast!!!!!! Service is good, Food is amazing!!!!! I always get the Sunshine Skillet (open faced omelette) and a side of pancakes...always great. Been going to B.E. for years and its always great! I'll be back...again..and again..and again..and again..(you get the point)
(5)Karen B.
Customer service it top notch at this Bob Evans Restaurant. Hostess rewashed our table as she didnt likw the way it looked. Even wiped the menus before giving them to us. Waitress was very attentive. Evan asked if I wanted a coffee to go. We have never had this high quality of service at any other Bob Evans. Kudos to your staff for all your hard work. Keep up the amazing job. Oh.. and the food was very good too. Bob & Karen
(5)Jeff B.
I am a big fan of eating breakfast for Dinner and this is the place to go to. Bob and Jewell Evans really knew what they were doing. Food is outstanding love the atmosphere and its a great family place. Breakfast Lunch or Dinner........
(4)Kaitie D.
I feel silly writing a review for a Bob Evans, but I honestly love this place. I go here nearly once a week as it is near family, and the staff and food are great. As a regular, I've gotten to know a number of the waitresses a little and they're always friendly, helpful, and go out of their way to be nice to my kids. I don't think I've ever been disappointed in a meal there, and while it may not be the pinnacle of fine dining, you can't go wrong with consistent, reliable food.
(4)Sabrina F.
I LOVE Bob Evans, but this restaurant is particularly friendly. I've been here a few times, often early on weekends with a hangover, but the staff is always very kind and patient in taking my order. The food is served very quickly and the staff is good about making switches or adjustments if you have dietary restrictions. I will be back again.
(4)Kevin D.
Ok, let's set this up first... My parents live in the Macedonia area and my children attend the Little Gym for class at 6:30pm on Tuesdays. Since Bob Evans has Kid's night on Tuesdays this seemed a good way for the grandparents to have a nice dinner with the kids. So... on 4/16/2013, we went to Bob Evans and arrived at 5:30pm knowing that we might be cutting it close, but should be able to get out in around 45 minutes to get them to class on time... At about 5:40pm, the server came and took the order. My kids ordered breakfast, pancakes, french toast and the like. My father and I ordered from their $9.99 special and chose the Portabello Sirloin. After running two of my kids to the restroom, the salads and bread had arrived and everything seems to be running smoothly. Then, the waiting began... Soon, it was 6:10pm and no one had been served their entrees, not even the children. (Anyone with kids knows what this can do to the general mood of the table with three hungry children, ages 6, 3, and 1...) At this point, our server informed us that the sirloin was not available and would we like something else. Well, we were out of time and told her no, but could the kids get their food. She mumbled something like an apology and then left. Five minutes later, what I can only assume was a manager told us, "The kitchen was behind and they just now found out they were out of the sirloin. What would we like to do?" I asked if the kids could get their food and she replied, "Yes, that doesn't take very long." "Fine, bring their food." Not long must mean 15 minutes in Bob Evans land, as it took that long to get their food. Kids were starving so it didn't take too long for them to eat, but we were already late as the food arrived at 6:30pm. We did get them to their class by 6:50pm, but it was half over by then. Additionally, my parents waited at the restaurant for another 15 minutes and no one came back to the table with any resolution or even a bill. Finally giving up on getting any service, my parents left telling the cashier that they didn't have a bill because they didn't get any food. My issue with the service is multi-layered. One, the kitchen needs to know what food they do and do not have before 35 minutes after it was ordered. This needs to be communicated to the front of house so it is not ordered. Additionally, the manager was just plain incompetent. She didn't resolve the issue, she didn't defuse the situation, she made excuses ("the kitchen is behind" is YOUR fault as the manager). I have worked at three restaurants and have seen the manager and even a dishwasher pulled to work the line to get back on track. As the manager it is YOUR responsibility to know what food is in the kitchen and to resolve the situation. This manager should have offered us coupons to come back to get the sirloin at a later time. By not resolving the situation, she left us with the feeling that we should NEVER go to that Bob Evans again...
(2)Loretts R.
Awesome staff waitress so good food great
(5)Kane A.
I was here on 12/31/12 - Just getting around to approving my Yelp review: The restaurant was clean, efficient, and the service was friendly. Oddly though, there were interviews and staff training going on at the table next to us - just seemed unprofessional...
(4)Greg W.
Staying in one of the hotels next to the restaurant, I decided to give them a go for breakfast to avoid driving somewhere. My experience from start to finish drove home that this is a popular restaurant with many regular customers. Which is both good and bad. On the good side, everyone I interacted with (including the couple at the table next to mine) were ridiculously friendly. The host and server were exceptionally nice, and service was quick and professional. Watching the servers interact with some of the other tables, I knew I was in a place where "everybody knows your name." Now to the bad side. I wanted breakfast, so ordered something simple. Two eggs over easy, home fries and pancakes. The food arrived quickly and looked nice and fresh. Unfortunately, nothing was seasoned. It's a rare occurrence when I actually have to use the salt and pepper at the table, but it was the only way to get any flavor out of what I ate. I'm going to attribute this to the regular, mostly senior clientele that I could tell the restaurant got. I'll most likely return later this week as I'm here for a few more days, so hopefully this was an isolated incident. At least I can say this place won't leave a bad taste in your mouth!
(3)Craig K.
Eat at Bob Evans at least once a week. Usually after church on Sunday. Always busy when we arrive, but never wait more than 15 minutes to get seated. Food is almost always good. Serving time on occasion is slow even without a crowd. Wait help are always friendly and helpful. A good place for a meal or dessert anytime. Great coffee! Craig K.
(4)Richard B.
Hostess are 100% unorganized. Given a 15 minute wait time with one other party of 2 siting and waiting. After 30 minutes of waiting and watching other people after U.S. Get seated I said some thing. They said we where next. Well we weren't 30 more minutes went by. Spoke to a manager who cleared a table for us taking an additional 10 minutes. Then the unbelievable happened the hostesses sat another party at the table the manager cleared. The party they seated they seated couldn't believe it as well and quickly offered their seats to us. We said thank you but turned it down and then left without being served.
(1)