I'll start by being honest: I'm not a huge fan of chain restaurants, I just haven't always had spectacular experiences with them. That being said, I really do enjoy this particular O'Charley's restaurant. I've always had great meals when eating here. Most recently, the staff were amazing in accommodating my extended family of 25 people for lunch when another restaurant (I'm looking at you Cracker Barrel) proved to be pathetically incompetent. The service was both friendly and quick. We were seated, given rolls and drinks really fast. The food came in a reasonable amount of time, considering how many of us there were and how busy it was. My steak was delicious, as usual. My husbands ribs were great, and my aunt raved about her salmon. Everyone had nothing but great things to say about their food. This is a great restaurant and that's why we keep going back.
(4)
Carol K.
I was surprised that I had not heard of this small chain of restaurants with over 230 locations in 20 states. After all, I spend alot of my time eating in restaurants around the country. O'Charley's was an obvious choice on a recent trip I took as this location was new, clean and had many cars in the lot even at 4:00 on a Sunday afternoon (my sign for a good place to eat in small towns) The menu is varied- like a cross between a Friday's and an Applebees. Wide list of appetizers, sandwiches, entrees, salads and desserts. There is a full bar and a full bar menu with more of the "signature drinks" . Portion sizes are huge so plan accordingly. We ordered one of their appetizers which were Southwestern Twisted chips. This one plate could have easily served 6 people! We also had a burger (good) and their prime rib pasta dish which was also too large a portion to finish. It fell down a little in service (how many times do we have to ask for a glass of water?) and in the fact that the restroom was lacking the basic necessities of toilet paper and paper towels. But this place is popular with the locals. When we left? The foyer was packed with people waiting to get a table. Not sure if that is because they love the place so much or if it is one of the few places to eat in this town. Either way- if you find yourself on I-74 and Ring Road looking for a bite to eat- for brunch, lunch or dinner, O'Charleys serves up consistent fare.
(3)
Michael H.
I've eaten at several area O'Chuck's, and this one being closest to my humble abode gets the frequent treatment. The food is pretty decent - typical Americana chain fare. I can't really recall anything horrific that jumps out at me. In fact, it's all pretty good. I think it's a bit on the expensive side for what it is though. But the place does exceptionally well, especially in Harrison, where it's considered "fine dining" by the locals who flock to the place on the weekends. I can't ever recall getting any bad service.
(3)
John W.
I will start by saying anyone who complains about a restaurant because they have a wait to get in is missing the point. If people are waiting to get into the restaurant chances are it's pretty good. Now, having said that, the wait to get served is rather long at this restaurant. I've never had an excessively long wait for the waitress to arrive however once you place your order it does seem like it takes longer than most chain restaurants. However the food is always been consistently good so I am willing to trade off a little bit of time for freshly cooked food. Service is always been fine for us. There's really nothing spectacular to set this apart from other O'Charley's but that's kind of the point of chain restaurants. You know what you will get no matter which one you go to. Overall it's as good as any other O'Charley's I've tried.
(4)
Dani E.
The last couple of visits I was not impressed. The last visit we waited for a long time to be seated, which is normal for them, so expect long waits. After finally being seated it took 10 minutes for a server to make it to our table, our table of 5 finally got our food after 1 hour. I had ordered a salad with grilled chicken only to cut in to it and my chicken wasn't even cooked all of the way so I asked for the chicken to be cooked all of the way and you would have thought that I was asking for a date with Brad Pitt! After waiting another 20 minutes I finally got chicken for my salad, after the rest of my party was just finishing eating. I wish I could say I have had a good experience here, but I find them so slow. Even on occasions when there were hardly any customers in the dining room, they were still very slow. Be prepared to wait!
(2)
Matthew G.
Was there 2/7/2015 for lunch at noon. Not busy at all for Saturday lunch but service was poor, management was poor and food was decent. Manager stood and chatted with a table of construction workers she knew as the rest of the restaurant was receiving horrible service. A mother with 3 children was seated and then ignored for 15 minutes until it was brought to the managers attention. Won't be going back.
(2)
Casey C.
We're not typically fans of chains, but this O'Charley's was good. Our server was attentive and great with refills. The French dip and Southern Pecan chicken salad were both very good. Would repeat when in Harrison.
(4)
Jojo M.
This place is great. Friendly service. Great food. Great people. The food is well worth the prices. The have a good combination between happy hour and family time . They keep the place clean and neat love coming here. The waiters and stay on top of things:)
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch, Dinner Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : Free Has TV : Yes Waiter Service : Yes
Melissa O.
I'll start by being honest: I'm not a huge fan of chain restaurants, I just haven't always had spectacular experiences with them. That being said, I really do enjoy this particular O'Charley's restaurant. I've always had great meals when eating here. Most recently, the staff were amazing in accommodating my extended family of 25 people for lunch when another restaurant (I'm looking at you Cracker Barrel) proved to be pathetically incompetent. The service was both friendly and quick. We were seated, given rolls and drinks really fast. The food came in a reasonable amount of time, considering how many of us there were and how busy it was. My steak was delicious, as usual. My husbands ribs were great, and my aunt raved about her salmon. Everyone had nothing but great things to say about their food. This is a great restaurant and that's why we keep going back.
(4)Carol K.
I was surprised that I had not heard of this small chain of restaurants with over 230 locations in 20 states. After all, I spend alot of my time eating in restaurants around the country. O'Charley's was an obvious choice on a recent trip I took as this location was new, clean and had many cars in the lot even at 4:00 on a Sunday afternoon (my sign for a good place to eat in small towns) The menu is varied- like a cross between a Friday's and an Applebees. Wide list of appetizers, sandwiches, entrees, salads and desserts. There is a full bar and a full bar menu with more of the "signature drinks" . Portion sizes are huge so plan accordingly. We ordered one of their appetizers which were Southwestern Twisted chips. This one plate could have easily served 6 people! We also had a burger (good) and their prime rib pasta dish which was also too large a portion to finish. It fell down a little in service (how many times do we have to ask for a glass of water?) and in the fact that the restroom was lacking the basic necessities of toilet paper and paper towels. But this place is popular with the locals. When we left? The foyer was packed with people waiting to get a table. Not sure if that is because they love the place so much or if it is one of the few places to eat in this town. Either way- if you find yourself on I-74 and Ring Road looking for a bite to eat- for brunch, lunch or dinner, O'Charleys serves up consistent fare.
(3)Michael H.
I've eaten at several area O'Chuck's, and this one being closest to my humble abode gets the frequent treatment. The food is pretty decent - typical Americana chain fare. I can't really recall anything horrific that jumps out at me. In fact, it's all pretty good. I think it's a bit on the expensive side for what it is though. But the place does exceptionally well, especially in Harrison, where it's considered "fine dining" by the locals who flock to the place on the weekends. I can't ever recall getting any bad service.
(3)John W.
I will start by saying anyone who complains about a restaurant because they have a wait to get in is missing the point. If people are waiting to get into the restaurant chances are it's pretty good. Now, having said that, the wait to get served is rather long at this restaurant. I've never had an excessively long wait for the waitress to arrive however once you place your order it does seem like it takes longer than most chain restaurants. However the food is always been consistently good so I am willing to trade off a little bit of time for freshly cooked food. Service is always been fine for us. There's really nothing spectacular to set this apart from other O'Charley's but that's kind of the point of chain restaurants. You know what you will get no matter which one you go to. Overall it's as good as any other O'Charley's I've tried.
(4)Dani E.
The last couple of visits I was not impressed. The last visit we waited for a long time to be seated, which is normal for them, so expect long waits. After finally being seated it took 10 minutes for a server to make it to our table, our table of 5 finally got our food after 1 hour. I had ordered a salad with grilled chicken only to cut in to it and my chicken wasn't even cooked all of the way so I asked for the chicken to be cooked all of the way and you would have thought that I was asking for a date with Brad Pitt! After waiting another 20 minutes I finally got chicken for my salad, after the rest of my party was just finishing eating. I wish I could say I have had a good experience here, but I find them so slow. Even on occasions when there were hardly any customers in the dining room, they were still very slow. Be prepared to wait!
(2)Matthew G.
Was there 2/7/2015 for lunch at noon. Not busy at all for Saturday lunch but service was poor, management was poor and food was decent. Manager stood and chatted with a table of construction workers she knew as the rest of the restaurant was receiving horrible service. A mother with 3 children was seated and then ignored for 15 minutes until it was brought to the managers attention. Won't be going back.
(2)Casey C.
We're not typically fans of chains, but this O'Charley's was good. Our server was attentive and great with refills. The French dip and Southern Pecan chicken salad were both very good. Would repeat when in Harrison.
(4)Jojo M.
This place is great. Friendly service. Great food. Great people. The food is well worth the prices. The have a good combination between happy hour and family time . They keep the place clean and neat love coming here. The waiters and stay on top of things:)
(5)