We love McAlisters in other cities and couldn't be more excited that there is one in town now. It's a great stop for salad and sweet tea, a southern lunch favorite. The restaurant was clean, the food was great, and the staff was really friendly. Columbus has lots of heavy-fare chain restaurants. This is a nice break from the crowd. I foresee us stopping in every time we are near Sawmill.
The food is decent, a bit pricey for what you get. Every time I've been there, they've been both slow and rude. I wouldn't mind the slowness too much if they didn't give so much attitude for no reason at all. I started ordering my sandwiches - I hadn't been there in a while and asked for fries as a side since it didn't matter what it was and that's a staple side for most sandwich places. The woman got agitated, pointed at the entrance and told me to go read the menu before trying to order. A previous time, I tried calling in an order before picking it up and no one answered the phone for 20 minutes. Eventually decided to just go over there and 5 employees were sitting at tables taking a break while the phone kept ringing. Had to wait several minutes for someone to end their break and help me at the counter. The food is definitely not worth the service they provide.
(1)
Jake K.
McAlisters menu is a little pricey for what they have to offer. With that being said, this location overcomes this with an excellent experience that makes it worth the visit. The food is tasty and fresh, but the highlight is the staff. The owner says hi to me every time I am in and makes sure everything is good. The employees are always friendly and courteous. I would recommend this place to anyone
(5)
Drue G.
Love this place. Staff always pleasant and swift. Potatoes and Soup are great. Best sweet tea I have found. Kids love it. Sandwiches that I have tried are great meat to bread ratio. Will be back many times
(5)
Brittany S.
Love this place for a soup and sandwich! Many options, they even have loaded potatoes. Always good quality and great customer service. I order different items each time and they are all good.
(4)
Bryant M.
I have been waiting 10 years for McAlister's to come to Columbus, and oh happy day -- it's finally here! So here's the deal with me and McAlister's: I grew up on a dirt road in the middle of nowhere Louisiana, so eating out was most definitely a treat. I'm tellin' ya -- traveling an hour to Olive Garden was my jam, yo. Well fast forward to when I turned 18 and moved to the "big city" of Monroe (population ~50k). I thought I was in heaven when I found McAlister's Deli. My friends and I were there at least once a week having their delicious deli sandwiches, giant baked potatoes, sweet tea, and sometimes (read: always) a cookie. And here I am, in my 30s, and super excited that my favorite chain restaurant has finally come to town. Sure, Columbus has loads of amazing, local restaurants -- please don't put McAlister's in the same category. If you come expecting Wolf's Ridge or The Sycamore, you'll be sorely disappointed. But if you come here wanting simple, delicious food -- you'll leave a happy camper. In addition to the aforementioned items, McAlister's is famous for soups, salads, and hot sandwiches. Is a chain deli *really* five-stars worthy? Probably not. But is a walk down memory lane and a dash of nostalgia worth five stars? Absolutely. This particular McAlister's is shiny and new, and the staff are all fantastic -- very sweet and helpful. Sure, they have some kinks to work out, but I'm confident they'll get there. I even met the owner, Purvi (spelling?), and she could not have been lovelier. She's proud of her restaurant, and she genuinely loves what she's doing. As for the food? Just as I remember it, maybe better. Now they have gluten-free options -- perfect for the 30-something Bryant who can't eat wheat. Before you make the trek to McAlister's, please remember that much of my experience is based on nostalgia, so don't be all: "BRYANT TOLD ME TO DRIVE 30 MINUTES FROM THE CITY..." I, however, *will* be making the trek often. Yep, I love it that much. TL;DR: McAlister's is a chain deli with delicious options, such as baked potatoes, salads, soups, and sandwiches. Be sure to get their sweet tea and a sugar cookie.
(5)
Paul F.
I stopped here yesterday to get some lunch. It just happen that this was the first day they opened. After browsing the menu, I settled on a club sandwich and a sweet tea. It was a mediocre sandwich although the potato salad it came with was okay. Besides sandwiches, they also have baked potatoes, and soup.
(3)
Lisa S.
Very disappointing! We ordered the pot roast and club sandwiches. Both had an appallingly small amount of meat. The bacon baked potato was sprinkled with bacon bits. Expected more from a $7.50 potato. Would not eat here again or recommend.
(1)
Kate S.
So glad we finally got one in Columbus! Can't go wrong with the giant spuds (spud ole or spud with veggie chili), sweet tea, and a chocolate chip cookie. Their spuds are actually 2 potatoes put together, so they're very filling. I always joke that McAlister's is like Panera, but with "man food", because they have bigger, more filling entrees (spuds, the Big Nasty, etc). Great service, with food and refills brought to our table quickly.
(5)
Tiffany C.
Never was I aware of what fandom a simple food chain could bring, but after eating at McAlister's I whole heartily understand. I'm ashamed... okay, maybe I'm not ashamed to admit this, but I seriously ate here like like three times in one week. How could this happen? It's a chain. It's not even the best deli in the area, but it doesn't have to be. It suffices as a great place for lunch or what have you. Remember a really freaking long time ago when Panera bread was actually good and not serving hot pocket quality sandwiches? I bet I made your brain hurt thinking that far back, but that's the vibe I get from McAlister's. It's on par to when Panera Breads were few to the state, but still provided good, hearty sandwiches. Ordering concept here is simple. Walk in, order at the counter, grab a seat, place your Number on the metal rod thingy, and wait for them to bring your food. What I found to be a treat was the refill option card. I can't tell you how much my lazy butt really likes this and the kids here are right on it. My favorites so far are the Classic Cobb sandwich, and the Smokey Peppery Jack sandwich. Side option are plentiful. Chips, potato salad, mac n Cheese (also a fave), fruit cups and other options. So, if you feel like a glutton, then be one, or if you feel like being more on the health conscious side, then get on with your bad self. The spud thing intrigues me, but not being a large fan of baked potatoes, I passed. They look good, but meh. I totally wish I could rave about the cookies, but I tried a new one each trip, and while it wholly satisfied my sweet tooth.. I just can't rave about them. I've had better. The cookies are very large, very flat, very soft and very sugary! Welcome to Columbus, McAlister's! You have not disappointed! I guess I can join the McAlister's fanclub now!
(4)
Lori S.
As a rule, I am not Down with Chains. Unless you're talking about pizza (I am an unapologetic Donato's devotee), Panera, or Starbucks (of course). I avoid chain restaurants (Applebee's, ugh) and would typically prefer to seek out a local option. But when McAlister's Deli opened up RIGHT on my route home, I thought well, I may as well try it. I might someday wish for a quick and dependable chicken club. I was pleasantly surprised by the food. The staff were very friendly and helpful, and obviously had been prepped for newbies who aren't familiar with the menu (this location - north Sawmill next to the new Wal-Mart) is the only one in Columbus so far; the chain began in Mississippi and is still primarily a southern chain). They are (apparently) famous for spuds - baked potatoes with a wide variety of unusual toppings. But the typical deli fare was also present, with a pick-two option, which I had. I had the Black Angus club and a cup of chicken & dumplings soup. The soup was very good; it tasted homemade. The club was also tasty. On a subsequent visit I had a reuben, which wasn't my favorite but wasn't bad, either. The restaurant was comfortable and pleasing, and very clean. I will go back. There are a lot of sandwiches on the menu I'd like to try - they have a muffaletta that I'm curious about given how strongly Southern that sandwich is - and at some point I'll have to give those spuds a whirl.
(4)
Keith M.
So, I may not have all the romantic nostalgia about McAlister's Deli that Bryant M. does... but I've been a fan for at least 15 years. I didn't know I was missing it until we took a recent trip through Cincy and stopped at a McAlister's there. Now... I don't have to go nearly as far to enjoy a Spud! Columbus's first McAlister's is located half-way to Michigan. Okay... not really... but when you are coming from Bexley, it sure does feel like it. Once you get there... you are rewarded with Spuddy goodness and wonderful Sammies! My friend, Susie R. asked me when we entered "what must I try", as it was her first visit, and I replied... "it's been so long, I've forgotten what I liked here." So, I jumped in with a Spud Ole. The best part is that you get to enjoy saying "Spud Ole" and be taken seriously. Second, you get to enjoy a potato with chili (vegetarian option available), cheese, and jalapenos. Ole? More like "Oh yay"! Since this was my first visit in forever and I can't remember what I like, I picked at random and settled on a Spicy Southwestern Chicken Griller, as it sounded like it would pair well with an Ole! I did not chose poorly. It was cheesy and delicious and a great compliment to my spud. Before we left, we tried a sugar cookie... and I must say that unless you have a thing against wheat or processed sugar... you must try this cookie. It was wonderful. Last two things... get the sweet tea. Unless you don't like sweet tea (How can you NOT?). Get the nacho basket... you get Rotel Cheese Dip with it! ROTEL. CHEESE. DIP. AT. A. RESTAURANT. That makes it classier than doing it my microwave at home. And it helps control the portion, so you can enjoy without fear of feeling filled with shame for polishing off an entire pack of Velveeta and Rotel in one sitting. (I've totally never done that. More than once) So... it's worth the trip up to Dublin to check it out. The staff is super nice and friendly and you'll feel rewarded for making the journey!
(4)
Tim M.
While I lived in the South, I became a fan and glad that Cbus finally has one. Their menu has a wide variety of sandwich choices to catch almost anyone's attention. Time and time again, I come back to the McAlister club. It's a good sized portion that could be easily consumed for dinner or split into 2 lunch meals. Don't forget to grab some extra chips if you decide to split your meal. Sweet tea - that's what everyone raves about. I haven't tried it at this location but for those looking for a Southern sweet tea, this place is known for it.
(4)
Janice J.
Great place for lunch or dinner! The staff is helpful and knowledgable about the menu. The soups are fantastic and there about 6 different ones everyday. The savannah salad is a favorite. My son had the big and nasty roast beef sandwich and loved it. Their ice tea is freshly brewed and refills are free. Just put up your refill sign on the number holder and a staff member will come and get your cup. Food is freshly made to order and brought to your table.
(4)
Tls K.
Sadly, our visit did not live up to all the hype. The man before me waited 10 minutes for the kitchen to remake his carryout sandwhich. Sadly. The kitchen needed 3 atempts to make my club with no tomato. I finally picked the tomato off my 4th sandwich and ate it aftet I had waited 15 minutes for my food while my family was fed timely. Then I wasn't impressed. The ingredients lacked flavor, it was very bland. My husband ordered the Southwest Griller. The corn ruined it for him. (Strike 2) Mcalister scored a home run with the Mac and chese...so creamy and favorable! The potato salad had the perfect balance of mayo and mustard to give the dish a perfect creaminess. The tomato bisque was perfectly seasoned, thick but not creamy. Finally, the carrot cake with cream cheese icing was to die for and offered as an apology for the sandwhich problems. Im not sure if I would return; there are too many delicious options out there.
(2)
Joseph R.
This place is great. I came here the day that it opened and was back the next three days. They gave me 50% off and a free cookie my third day. I come here a few times a month and all of my friends and coworkers know I come here all the time. I usually get the italian which is phenomenal, but I tried the big nasty which is a little expensive but still worth it. The owner and his wife are also very nice people. The only thing that might be bad is if you go when it's busy because it will take forever for you food. I try not to visit restaurants during their busy times because of this so it's usually not a problem. All sandwich shops are dead between 2-4 so that's the time to go.
(5)
Olivia P.
Went to McAllister's for the first time today! The whole family loved the options and their food. Great variety and atmosphere. I got the sweet chipotle chicken sandwich and it was delicious! The staff was all very nice.
(4)
Steve A.
This new restaurant just opened June 2014. The interior is roomy and well decorated. My club sandwich was good except the bread was obviously toasted well in advance and was not as fresh as it should have been. The potato salad was tasty but the portion was too small. Prices are reasonable.
(3)
Sandy H.
Went to McAlisters for first time ever. Had been told the food was delicious. I am not a Panera fan so this was going to be interesting. Food was good. Service was good. $7 for a spud w cheese and bacon.....hmmm. Club sandwich was tasty and fresh. Ham sub was a decent size and bread was fresh. Very well staffed and everyone, and I mean everyone, was friendly and helpful. Expect that from a new business. Restaurant was roomy and comfortable and clean. Busy area on Sawmill yet plenty of parking.
(4)
Cody Y.
I live in Columbus. My girlfriend and I used to frequent the McAlister's in Elizabethtown, KY, when she used to live there and always had a pleasant experience. She moved back to Columbus (specifically Dublin) last summer, and we were excited to see there was a McAlister's just down the road from her apartment. On our second or third visit, we were told for the first time that we would be charged for extra tortilla chips for the tortilla soup. Strange, as this had never happened, and a little frustrating, but not the end of the world. On 3/7/15, I phoned in an order, picked it up, brought it back home, and noticed my side (mac and cheese) was missing. I called in to voice my disappointment, hoping for some sort of restitution for my inconvenience. I was told that I could come back in and receive the mac and cheese, which I thought was certainly insufficient, as that was what I paid for in the first place, and I was in no way being compensated for my inconvenience. I expressed my displeasure that that was all that was being offered to me, the manager apologized, but still offered nothing further. I then said I wanted a refund. The manager then offered me a free side the next time I visited the store. I explained that I was not sure I would be coming back, due to my frustration with the lack of customer service. I then explained again that I wanted a refund. The manager then said that I would need to travel in. I asked the manager why I couldn't give my credit card information, and be refunded that way. The manager agreed, took down my information, and asked me to wait a moment. Minutes later, she returned and said that there was something wrong with the machine, and she would call me the next day to confirm that my refund had been processed. I never received a follow-up call. Today, I went in to place a take out order, and then ran a quick errand at the next door grocery store. I came back, picked up my order, returned to my girlfriend's apartment, and noticed that AGAIN my side (mac and cheese) was missing. I phoned in and asked to speak to the manager. I explained that this was the second consecutive trip where my side wasn't provided to me. As occurred the last time, the manager asked if I would be returning to pick up the missing side. I said that I would not be, that I was already home and was frustrated that this had occurred once again. She then offered a free side upon my next visit. I explained to her that I had zero intention of returning, and that I wanted a refund. She then asked if I would be returning to the story. I told her that no, I would not be, that I would provide my credit card information. She asked for a minute and called her manager. She returned to the phone and said that, as they had already issued a refund via phone once (which was never confirmed to me), they would not do so again, that I would need to come into the story if I wished to receive a refund. I voiced that I did not feel that this was acceptable, and the manager simply responded "Sorry." She then went on to say that her employee insists that he put the mac and cheese in my to-go bag, with a strong implication that I was lying. I very responded very frustrated that I did not appreciate the implication that I was lying, and she responded that "I am simply relaying the message that my employee delivered to me", without a hint of apology in her voice for her insulting implication. She said that if I wanted to pursue anything further, I would need to call back when her boss returned to the office tomorrow. This is, without question, the worst case of customer service I have ever received. I can live with a side dish being forgotten, mistakes happen, but the accusation of lying about this is incredibly insulting and entirely unacceptable.
(1)
Susan R.
So, here's the bare bones on McAlister's: --Yeah, it's a chain. But as chains go, it's on the higher end. Better than Panera as far as their sandwich offerings. --The service we had was excellent, including a chat with the owner. She was really friendly! --They bring your food out to you on actual (plastic, but hey) plates and bring you drink refills as needed. Their sweet tea is legendary but they also have unsweet tea, which is what I drink. Their unsweet was the slam. Enjoyed. --Try a sugar cookie. I know, I thought it was weird when Bryant M. suggested it--sugar cookies, really? but they're good. Not life-changing. But really good. My sandwich was just-ok but the nachos and the Spud Ole were both good for chain food. The prices are fairly reasonable, especially if you get the spuds (they bring you a ton of food). The drink cups are also super-huge. If I lived in the area, I'd probably stop in all the time just for iced tea. Verdict: I may not make a special trip up here very often, but if I lived in the area, I'd come here fairly frequently.
(4)
Nathaniel M.
My first impression of McAllister's is it is GREAT! The service was excellent. I have three kids and a baby. While I went to the counter to order, an employee offered to help my wife take a high chair to our seat. After I ordered, an employee helped carry our drinks to our table and then got us straws. While I was ordering my wife said several employees came to check on her and offered to take her order. In short, they make an effort to take care of you at McAllister's. The food was great. Perfect for a beautiful day. We ordered the Spicy Southwestern Chicken Griller and the Savannah Chopped Salad. The spicy griller could use a little more spicy. Otherwise, it had a good flavor. The Savannah salad was very good. The dressing was flavorful. Our kids had the kid's pb&j and the kid's mac and cheese. both came with applesauce and teddy grahms. Over all the kid's meals were pretty plan. Honestly, that is exactly how tgey should be. My kids ate them without complaint and it doesn't get better than that. I recommend trying McAllister's out.
(4)
Heather O.
Love this place! I am not big on a chain deli but this place really breaks the mold! We have ordered so many different things each time we visit with our toddler and have loved every single thing! Their iced tea is also delicious and they have a very friendly, courteous staff!
(4)
Racheal W.
Had lunch with a friend here recently.. The iced tea was really freaking good. The BLT I ordered was edible, but not great. The bacon was like fast food bacon from Wendy's or something, I expected better from a deli. A little expensive for what you get.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : Yes
L C.
We love McAlisters in other cities and couldn't be more excited that there is one in town now. It's a great stop for salad and sweet tea, a southern lunch favorite. The restaurant was clean, the food was great, and the staff was really friendly. Columbus has lots of heavy-fare chain restaurants. This is a nice break from the crowd. I foresee us stopping in every time we are near Sawmill.
(5)Joe E.
Over time, I have found that I have not been a fan of deli's. I saw McAlister move into the neighborhood a year ago and avoided it for the mere display of "Deli" in the business name. I was in search of a decent salad one evening and decided to give McAlister's a try. They surpassed my expectations. I was pleasantly surprised. I've been several times now. Walk up to the counter to place your order. Menu is placed overhead or paper copies available to peruse. Staff have always been quite inviting, pleasant and more than willing to assist. They all seem to enjoy being there and working together. Each time I have visited I have felt welcomed. The menu offers typical items, hot, grilled, club and classic deli sandwiches, soups, salads, baked potato's and entree's such as pasta dishes. Each item includes your choice of a side item to choose from. Drinks a typically $2.19, quite large with free refills. Love their lemonade! I like their "choose 2" option for $7.69. I usually get a combination of a half entrée salad and one of the spuds. My favorite salad is the Savannah Chopped Salad. I like their Veggie Spud. I have also tried their New Yorker that is loaded with corned beef and pastrami for $9.99. For what you get with your meals, I've found their prices reasonable and competitive. I've definitely become a fan of McAlister and the menu. I'll be back again.
(5)Laura L.
The food is decent, a bit pricey for what you get. Every time I've been there, they've been both slow and rude. I wouldn't mind the slowness too much if they didn't give so much attitude for no reason at all. I started ordering my sandwiches - I hadn't been there in a while and asked for fries as a side since it didn't matter what it was and that's a staple side for most sandwich places. The woman got agitated, pointed at the entrance and told me to go read the menu before trying to order. A previous time, I tried calling in an order before picking it up and no one answered the phone for 20 minutes. Eventually decided to just go over there and 5 employees were sitting at tables taking a break while the phone kept ringing. Had to wait several minutes for someone to end their break and help me at the counter. The food is definitely not worth the service they provide.
(1)Jake K.
McAlisters menu is a little pricey for what they have to offer. With that being said, this location overcomes this with an excellent experience that makes it worth the visit. The food is tasty and fresh, but the highlight is the staff. The owner says hi to me every time I am in and makes sure everything is good. The employees are always friendly and courteous. I would recommend this place to anyone
(5)Drue G.
Love this place. Staff always pleasant and swift. Potatoes and Soup are great. Best sweet tea I have found. Kids love it. Sandwiches that I have tried are great meat to bread ratio. Will be back many times
(5)Brittany S.
Love this place for a soup and sandwich! Many options, they even have loaded potatoes. Always good quality and great customer service. I order different items each time and they are all good.
(4)Bryant M.
I have been waiting 10 years for McAlister's to come to Columbus, and oh happy day -- it's finally here! So here's the deal with me and McAlister's: I grew up on a dirt road in the middle of nowhere Louisiana, so eating out was most definitely a treat. I'm tellin' ya -- traveling an hour to Olive Garden was my jam, yo. Well fast forward to when I turned 18 and moved to the "big city" of Monroe (population ~50k). I thought I was in heaven when I found McAlister's Deli. My friends and I were there at least once a week having their delicious deli sandwiches, giant baked potatoes, sweet tea, and sometimes (read: always) a cookie. And here I am, in my 30s, and super excited that my favorite chain restaurant has finally come to town. Sure, Columbus has loads of amazing, local restaurants -- please don't put McAlister's in the same category. If you come expecting Wolf's Ridge or The Sycamore, you'll be sorely disappointed. But if you come here wanting simple, delicious food -- you'll leave a happy camper. In addition to the aforementioned items, McAlister's is famous for soups, salads, and hot sandwiches. Is a chain deli *really* five-stars worthy? Probably not. But is a walk down memory lane and a dash of nostalgia worth five stars? Absolutely. This particular McAlister's is shiny and new, and the staff are all fantastic -- very sweet and helpful. Sure, they have some kinks to work out, but I'm confident they'll get there. I even met the owner, Purvi (spelling?), and she could not have been lovelier. She's proud of her restaurant, and she genuinely loves what she's doing. As for the food? Just as I remember it, maybe better. Now they have gluten-free options -- perfect for the 30-something Bryant who can't eat wheat. Before you make the trek to McAlister's, please remember that much of my experience is based on nostalgia, so don't be all: "BRYANT TOLD ME TO DRIVE 30 MINUTES FROM THE CITY..." I, however, *will* be making the trek often. Yep, I love it that much. TL;DR: McAlister's is a chain deli with delicious options, such as baked potatoes, salads, soups, and sandwiches. Be sure to get their sweet tea and a sugar cookie.
(5)Paul F.
I stopped here yesterday to get some lunch. It just happen that this was the first day they opened. After browsing the menu, I settled on a club sandwich and a sweet tea. It was a mediocre sandwich although the potato salad it came with was okay. Besides sandwiches, they also have baked potatoes, and soup.
(3)Lisa S.
Very disappointing! We ordered the pot roast and club sandwiches. Both had an appallingly small amount of meat. The bacon baked potato was sprinkled with bacon bits. Expected more from a $7.50 potato. Would not eat here again or recommend.
(1)Kate S.
So glad we finally got one in Columbus! Can't go wrong with the giant spuds (spud ole or spud with veggie chili), sweet tea, and a chocolate chip cookie. Their spuds are actually 2 potatoes put together, so they're very filling. I always joke that McAlister's is like Panera, but with "man food", because they have bigger, more filling entrees (spuds, the Big Nasty, etc). Great service, with food and refills brought to our table quickly.
(5)Tiffany C.
Never was I aware of what fandom a simple food chain could bring, but after eating at McAlister's I whole heartily understand. I'm ashamed... okay, maybe I'm not ashamed to admit this, but I seriously ate here like like three times in one week. How could this happen? It's a chain. It's not even the best deli in the area, but it doesn't have to be. It suffices as a great place for lunch or what have you. Remember a really freaking long time ago when Panera bread was actually good and not serving hot pocket quality sandwiches? I bet I made your brain hurt thinking that far back, but that's the vibe I get from McAlister's. It's on par to when Panera Breads were few to the state, but still provided good, hearty sandwiches. Ordering concept here is simple. Walk in, order at the counter, grab a seat, place your Number on the metal rod thingy, and wait for them to bring your food. What I found to be a treat was the refill option card. I can't tell you how much my lazy butt really likes this and the kids here are right on it. My favorites so far are the Classic Cobb sandwich, and the Smokey Peppery Jack sandwich. Side option are plentiful. Chips, potato salad, mac n Cheese (also a fave), fruit cups and other options. So, if you feel like a glutton, then be one, or if you feel like being more on the health conscious side, then get on with your bad self. The spud thing intrigues me, but not being a large fan of baked potatoes, I passed. They look good, but meh. I totally wish I could rave about the cookies, but I tried a new one each trip, and while it wholly satisfied my sweet tooth.. I just can't rave about them. I've had better. The cookies are very large, very flat, very soft and very sugary! Welcome to Columbus, McAlister's! You have not disappointed! I guess I can join the McAlister's fanclub now!
(4)Lori S.
As a rule, I am not Down with Chains. Unless you're talking about pizza (I am an unapologetic Donato's devotee), Panera, or Starbucks (of course). I avoid chain restaurants (Applebee's, ugh) and would typically prefer to seek out a local option. But when McAlister's Deli opened up RIGHT on my route home, I thought well, I may as well try it. I might someday wish for a quick and dependable chicken club. I was pleasantly surprised by the food. The staff were very friendly and helpful, and obviously had been prepped for newbies who aren't familiar with the menu (this location - north Sawmill next to the new Wal-Mart) is the only one in Columbus so far; the chain began in Mississippi and is still primarily a southern chain). They are (apparently) famous for spuds - baked potatoes with a wide variety of unusual toppings. But the typical deli fare was also present, with a pick-two option, which I had. I had the Black Angus club and a cup of chicken & dumplings soup. The soup was very good; it tasted homemade. The club was also tasty. On a subsequent visit I had a reuben, which wasn't my favorite but wasn't bad, either. The restaurant was comfortable and pleasing, and very clean. I will go back. There are a lot of sandwiches on the menu I'd like to try - they have a muffaletta that I'm curious about given how strongly Southern that sandwich is - and at some point I'll have to give those spuds a whirl.
(4)Keith M.
So, I may not have all the romantic nostalgia about McAlister's Deli that Bryant M. does... but I've been a fan for at least 15 years. I didn't know I was missing it until we took a recent trip through Cincy and stopped at a McAlister's there. Now... I don't have to go nearly as far to enjoy a Spud! Columbus's first McAlister's is located half-way to Michigan. Okay... not really... but when you are coming from Bexley, it sure does feel like it. Once you get there... you are rewarded with Spuddy goodness and wonderful Sammies! My friend, Susie R. asked me when we entered "what must I try", as it was her first visit, and I replied... "it's been so long, I've forgotten what I liked here." So, I jumped in with a Spud Ole. The best part is that you get to enjoy saying "Spud Ole" and be taken seriously. Second, you get to enjoy a potato with chili (vegetarian option available), cheese, and jalapenos. Ole? More like "Oh yay"! Since this was my first visit in forever and I can't remember what I like, I picked at random and settled on a Spicy Southwestern Chicken Griller, as it sounded like it would pair well with an Ole! I did not chose poorly. It was cheesy and delicious and a great compliment to my spud. Before we left, we tried a sugar cookie... and I must say that unless you have a thing against wheat or processed sugar... you must try this cookie. It was wonderful. Last two things... get the sweet tea. Unless you don't like sweet tea (How can you NOT?). Get the nacho basket... you get Rotel Cheese Dip with it! ROTEL. CHEESE. DIP. AT. A. RESTAURANT. That makes it classier than doing it my microwave at home. And it helps control the portion, so you can enjoy without fear of feeling filled with shame for polishing off an entire pack of Velveeta and Rotel in one sitting. (I've totally never done that. More than once) So... it's worth the trip up to Dublin to check it out. The staff is super nice and friendly and you'll feel rewarded for making the journey!
(4)Tim M.
While I lived in the South, I became a fan and glad that Cbus finally has one. Their menu has a wide variety of sandwich choices to catch almost anyone's attention. Time and time again, I come back to the McAlister club. It's a good sized portion that could be easily consumed for dinner or split into 2 lunch meals. Don't forget to grab some extra chips if you decide to split your meal. Sweet tea - that's what everyone raves about. I haven't tried it at this location but for those looking for a Southern sweet tea, this place is known for it.
(4)Janice J.
Great place for lunch or dinner! The staff is helpful and knowledgable about the menu. The soups are fantastic and there about 6 different ones everyday. The savannah salad is a favorite. My son had the big and nasty roast beef sandwich and loved it. Their ice tea is freshly brewed and refills are free. Just put up your refill sign on the number holder and a staff member will come and get your cup. Food is freshly made to order and brought to your table.
(4)Tls K.
Sadly, our visit did not live up to all the hype. The man before me waited 10 minutes for the kitchen to remake his carryout sandwhich. Sadly. The kitchen needed 3 atempts to make my club with no tomato. I finally picked the tomato off my 4th sandwich and ate it aftet I had waited 15 minutes for my food while my family was fed timely. Then I wasn't impressed. The ingredients lacked flavor, it was very bland. My husband ordered the Southwest Griller. The corn ruined it for him. (Strike 2) Mcalister scored a home run with the Mac and chese...so creamy and favorable! The potato salad had the perfect balance of mayo and mustard to give the dish a perfect creaminess. The tomato bisque was perfectly seasoned, thick but not creamy. Finally, the carrot cake with cream cheese icing was to die for and offered as an apology for the sandwhich problems. Im not sure if I would return; there are too many delicious options out there.
(2)Joseph R.
This place is great. I came here the day that it opened and was back the next three days. They gave me 50% off and a free cookie my third day. I come here a few times a month and all of my friends and coworkers know I come here all the time. I usually get the italian which is phenomenal, but I tried the big nasty which is a little expensive but still worth it. The owner and his wife are also very nice people. The only thing that might be bad is if you go when it's busy because it will take forever for you food. I try not to visit restaurants during their busy times because of this so it's usually not a problem. All sandwich shops are dead between 2-4 so that's the time to go.
(5)Olivia P.
Went to McAllister's for the first time today! The whole family loved the options and their food. Great variety and atmosphere. I got the sweet chipotle chicken sandwich and it was delicious! The staff was all very nice.
(4)Steve A.
This new restaurant just opened June 2014. The interior is roomy and well decorated. My club sandwich was good except the bread was obviously toasted well in advance and was not as fresh as it should have been. The potato salad was tasty but the portion was too small. Prices are reasonable.
(3)Sandy H.
Went to McAlisters for first time ever. Had been told the food was delicious. I am not a Panera fan so this was going to be interesting. Food was good. Service was good. $7 for a spud w cheese and bacon.....hmmm. Club sandwich was tasty and fresh. Ham sub was a decent size and bread was fresh. Very well staffed and everyone, and I mean everyone, was friendly and helpful. Expect that from a new business. Restaurant was roomy and comfortable and clean. Busy area on Sawmill yet plenty of parking.
(4)Cody Y.
I live in Columbus. My girlfriend and I used to frequent the McAlister's in Elizabethtown, KY, when she used to live there and always had a pleasant experience. She moved back to Columbus (specifically Dublin) last summer, and we were excited to see there was a McAlister's just down the road from her apartment. On our second or third visit, we were told for the first time that we would be charged for extra tortilla chips for the tortilla soup. Strange, as this had never happened, and a little frustrating, but not the end of the world. On 3/7/15, I phoned in an order, picked it up, brought it back home, and noticed my side (mac and cheese) was missing. I called in to voice my disappointment, hoping for some sort of restitution for my inconvenience. I was told that I could come back in and receive the mac and cheese, which I thought was certainly insufficient, as that was what I paid for in the first place, and I was in no way being compensated for my inconvenience. I expressed my displeasure that that was all that was being offered to me, the manager apologized, but still offered nothing further. I then said I wanted a refund. The manager then offered me a free side the next time I visited the store. I explained that I was not sure I would be coming back, due to my frustration with the lack of customer service. I then explained again that I wanted a refund. The manager then said that I would need to travel in. I asked the manager why I couldn't give my credit card information, and be refunded that way. The manager agreed, took down my information, and asked me to wait a moment. Minutes later, she returned and said that there was something wrong with the machine, and she would call me the next day to confirm that my refund had been processed. I never received a follow-up call. Today, I went in to place a take out order, and then ran a quick errand at the next door grocery store. I came back, picked up my order, returned to my girlfriend's apartment, and noticed that AGAIN my side (mac and cheese) was missing. I phoned in and asked to speak to the manager. I explained that this was the second consecutive trip where my side wasn't provided to me. As occurred the last time, the manager asked if I would be returning to pick up the missing side. I said that I would not be, that I was already home and was frustrated that this had occurred once again. She then offered a free side upon my next visit. I explained to her that I had zero intention of returning, and that I wanted a refund. She then asked if I would be returning to the story. I told her that no, I would not be, that I would provide my credit card information. She asked for a minute and called her manager. She returned to the phone and said that, as they had already issued a refund via phone once (which was never confirmed to me), they would not do so again, that I would need to come into the story if I wished to receive a refund. I voiced that I did not feel that this was acceptable, and the manager simply responded "Sorry." She then went on to say that her employee insists that he put the mac and cheese in my to-go bag, with a strong implication that I was lying. I very responded very frustrated that I did not appreciate the implication that I was lying, and she responded that "I am simply relaying the message that my employee delivered to me", without a hint of apology in her voice for her insulting implication. She said that if I wanted to pursue anything further, I would need to call back when her boss returned to the office tomorrow. This is, without question, the worst case of customer service I have ever received. I can live with a side dish being forgotten, mistakes happen, but the accusation of lying about this is incredibly insulting and entirely unacceptable.
(1)Susan R.
So, here's the bare bones on McAlister's: --Yeah, it's a chain. But as chains go, it's on the higher end. Better than Panera as far as their sandwich offerings. --The service we had was excellent, including a chat with the owner. She was really friendly! --They bring your food out to you on actual (plastic, but hey) plates and bring you drink refills as needed. Their sweet tea is legendary but they also have unsweet tea, which is what I drink. Their unsweet was the slam. Enjoyed. --Try a sugar cookie. I know, I thought it was weird when Bryant M. suggested it--sugar cookies, really? but they're good. Not life-changing. But really good. My sandwich was just-ok but the nachos and the Spud Ole were both good for chain food. The prices are fairly reasonable, especially if you get the spuds (they bring you a ton of food). The drink cups are also super-huge. If I lived in the area, I'd probably stop in all the time just for iced tea. Verdict: I may not make a special trip up here very often, but if I lived in the area, I'd come here fairly frequently.
(4)Nathaniel M.
My first impression of McAllister's is it is GREAT! The service was excellent. I have three kids and a baby. While I went to the counter to order, an employee offered to help my wife take a high chair to our seat. After I ordered, an employee helped carry our drinks to our table and then got us straws. While I was ordering my wife said several employees came to check on her and offered to take her order. In short, they make an effort to take care of you at McAllister's. The food was great. Perfect for a beautiful day. We ordered the Spicy Southwestern Chicken Griller and the Savannah Chopped Salad. The spicy griller could use a little more spicy. Otherwise, it had a good flavor. The Savannah salad was very good. The dressing was flavorful. Our kids had the kid's pb&j and the kid's mac and cheese. both came with applesauce and teddy grahms. Over all the kid's meals were pretty plan. Honestly, that is exactly how tgey should be. My kids ate them without complaint and it doesn't get better than that. I recommend trying McAllister's out.
(4)Heather O.
Love this place! I am not big on a chain deli but this place really breaks the mold! We have ordered so many different things each time we visit with our toddler and have loved every single thing! Their iced tea is also delicious and they have a very friendly, courteous staff!
(4)Racheal W.
Had lunch with a friend here recently.. The iced tea was really freaking good. The BLT I ordered was edible, but not great. The bacon was like fast food bacon from Wendy's or something, I expected better from a deli. A little expensive for what you get.
(3)