Jackie Chen Dragon Tower Restaurant Menu

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  • Christine S.

    I love the food and great price. My fav are ribs, egg foo young, sesame chicken, wonton soup and their shrimp chips. Yum! Love their noodles too. There's a lot of food so I always get to have left overs. :) Love the fast service also. Even with take out, food is always ready and I had no issues. The owner is very nice and I can't wait to go back again.

    (5)
  • Bobby B.

    Let me start off by saying this, to all the people that are posting a review, the manager is FAR from rude! He is a genuinely great man! He is old, 75. He doesn't speak very good English and I have been going to this place for over 20+ years! Not once did I ever think he was rude. Say, Hi Bill, he will reply! Now, on to the food, amazing and always hot and prepared the way you ask for! Pricing, I've seen people comment that it was expensive! Clearly you haven't been to the local other Chinese food places, try it, you will come back and never complain about a damn thing! Bill has the pricing set great! Waitresses are VERY nice woman, all of them. The staff in the back, they come and say hello too! I will never stop going to this place! Carry on now....

    (5)
  • Cassandra K.

    This was our first time eating here and we were very impressed. My dad got the sweet and sour chicken (which I usually don't like), but the breading was light and the sauce wasn't overly sweet with that strange pink color. My husband had the General chen chicken and the flavor and spice balance was perfect. The spring rolls are delicious and the Vietnamese beef soup was good.

    (4)
  • Precious R.

    My boyfriend suggested going here because he said they have really good chinese food. Not going to lie, I was little turned off at the fact it was next to a pet store.....but anyway! When we first came in, the manager/owner didn't greet us when we walked into the dinning area. He just asked, 'For two?' & then rudely pointed at a booth for us to sit at. If my bf wasn't there, I would have walked right out. We sat down & he gave us our silverware & menu without saying a word. This man was so rude! The waitress we had was very nice & attentive. I ordered the Sesame Chicken with the fried rice. The chicken was all white meat with no fat to be seen. The chicken was lightly breaded & the sauce was flavorful & sweet. I really liked this dish! I wouldn't really go out of my way to go to this restaurant just because of the manager was so rude & his lack of people skills but, I'll go with my bf if we're in the area craving chinese.

    (3)
  • Liz C.

    Great neighborhood staple in the West Park community. I've been going here well over 20 years and haven't had a bad experience yet. Between the wonton soup, chicken lo mein, and shrimp fried rice you're bound to run into a hearty meal. Friendly staff that is efficient and attentive. I had them cater my high school graduation party (2008) and they did an exceptional job!

    (4)
  • melanie l.

    5 stars! My original review is from 2012 and since I have had consistent good food and service, this is my favorite American Chinese food place hands down.

    (5)
  • Jillian S.

    When I moved to the West side from the East side, I was desperately trying chinese take out joints to fill my want and need for Bo Loong. So many failed attempts and I was ready to call it quits. And then, I found Dragon Tower. It's not Bo Loong, but it will certainly do. Their wonton soup is great.

    (3)
  • Chrishana B.

    I don't get all the hype and 4 and 5 stars around this place are for. The food was average and higher than most Chinese Restaurants. I ordered the orange chicken, crab ragoons, which were heavily salted and a egg roll, which totaled to a whopping $17..... The service was awful. When I walked through the door the manager didn't greet me or move from his chair at the counter and never once said hi....his words were "you know what you want". I mean really.....and he was very dry. I won't be driving out my way to this place again, nothing about it spoke come back again.

    (3)
  • Flavia M.

    The food itself is 4-5 stars. The only reason why I gave it 3 stars is customer service, which reflects on the not so friendly personality of the owner (?) who is always on the front counter. My favorite is the orange chicken.

    (3)
  • Gerri S.

    . Exit the Dragon Since my 5 star 2 months ago, I'm retracting 4. All good dishes must come to an end. So too, must the rarely bad ones here, and the few excellent. I phoned "Counterman B---", the ever-present Dragon-keeper, to almost apologetically, tell him the first-time-tried dishes just picked up---Pork Lo Mein and Yu Shan Pork---were not edible because of too much fat and gristle. The glum (as usual) B--- offered to refund without my asking, said he was very busy, then abruptly hung up before I could thank him and place another order. I called the next day to do this, and he said the cook was upset, and that we should find another restaurant. "WHAT? I don't understand.", taken by surprise. "Why do you eat our food?" he asked. "Because we really LIKE it.", I answered, perplexed. (In all our visits the only other issue was about 5 years ago when they had forgotten to add essential seasoning ingredients to a chow mein sauce in a relative's take-out. It was just water and cornstarch. I knew this, because I prepare Asian dishes myself. It was replaced without a problem.) He just repeated that we should find another restaurant. "I've written really good reviews for you.", I said, ready to tell him about this site. "I know.", he quickly replied. (!?) I don't know how, since neither my husband nor I ever told him. Again, he said he'd refund, then hung up. Confused, I told my husband what B--- had said. ....ah-HAH. Apparently, the two had exchanged a few words when the order was picked up. (Maybe other times, too, I suspect.) If B--- didn't like my husband checking the bag before leaving, it was only because of a $30 take-out the week before, when the requested extra mustard for five egg rolls was missing. My husband told him that the amount they gave was not nearly enough (totally agree; 2 of their smallest containers) and that that's why we requested extra again, this time. (Their hot mustard is better than I've been able to find or make myself.) B--- then said he'd have to charge us. CHARGE US? When a restaurant skimps on necessary condiments, forcing fairly regular patrons to pay extra just to reach a normal and reasonable quantity, is blatantly insulting. Understandably, that didn't go over well with my husband. Either the Dragon is desperate to squeeze out a few extra cents on take-outs, or---for WHATEVER ridiculous reason---they don't want our business. Or both. Fine. Judging from the sub-standard meat in these last two dishes, they may be taking the low road of low grade meats or have turned off onto the untrimmed route. This "conflicting personality thing" between the two may have been steaming over time, and finally reached the boiling point with B---. They may have had "bones to pick" with each other, but I was stuck with Fat Lo Mein and Yu Shan Gristle in two large containers. I ended up eating a small amount of noodles from one (too mushy), and some green beans from the other. The rest I threw out. The thought of ever walking back into the Dragon for a well-deserved refund, was too unappetizing. And here I had been my normal nice and friendly self, almost regretting having to voice a legitimate complaint. Little did B--- know that I wasn't going to bother telling him about the other off-putting components in our order. I will here. The fat and gristle content was quickly confirmed after a couple bites of each, but it was when I looked through the containers again for any edible pieces, that I found more unwelcome surprises. Coated in brown sauce, and roundish golf-ball in size, were two thick and oddly-curled shapes, looking like---no kidding---tarantulas. Initially shocked and repulsed, in disbelief I carefully picked one of them up by a 1 inch "leg". Turning it around for closer examination, it DID look very much like the spiders' heftier relative. Believing that these couldn't possibly be what they appeared to be, I pulled off a couple of the appendages to bravely (gulp) test them. Phew. It DID taste like pork. (Then again, I have no idea what tarantulas taste like.) Instead of tossing into the garbage someone had actually saved two globs of trimmings and carved them into these off-putting shapes. awlgh. This was taking repurposing to a whole new---but disturbingly gross---level. Because they were intentionally cut into these shapes, maybe they were meant to be---garnishes!? But those are edible---much like the fanciful roses, petals, spirals, and lotus blossoms carved from fruits and vegetables. Not from meat! Now it IS possible---although hard to imagine---that they might have been intended to resemble chrysanthemums. Misfire! They ended up looking more like members of the Theraphosidae family---not flowers. Jack's Dragon had better keep at least one of its fierce eyes on kitchen and counter staff, or it might soon be sputtering its last weak, fire-spewing breaths.

    (1)
  • Jessica I.

    When we found ourselves in the neighborhood to run an errand, and it dawned on us that we were ravenous, Jackie Chen's looked pretty awesome. We started with a vegetarian egg roll and the potstickers, which looked and tasted homemade. Progressing to the entrees, we both went meat-free. My husband chose the Szechuan vegetables (extra-spicy, naturally) and I opted for the homestyle tofu, both very yummy. We washed it all down with a couple of Tsingtao beers. Total with tip was under $40, so I definitely will not quibble with their prices. Service was friendly and efficient.

    (4)
  • Murray R.

    I really wanted to like this place, because of it's awesome name. Dragon Towers? Sounds like an apartment building for D & D dorks. The veg egg roll was good, but i would have preferred a spring roll. Those had pork and shrimp, which i don't do. The fried rice was solid. Now the wife ordered the teriyaki veg mix with tofu. I ordered the home style tofu with mushrooms. They tasted identical. Plus they were watery. I've found that very few Chinese places do tofu well. Just dropping it in to some slop without any kind of preparation is sorta lazy. I'll just try non- tofu dishes next time. Let's make this a 3 to 4 star experience next time, DT. Oh, and what's with Chinese places doing pad Thai now? Stick to what you know and let the Thai places make it.

    (2)
  • Sarah F.

    Dragon Towers serves some serious comfort food for me. Maybe because I've been going there since I was a baby, I don't know... Whenever my family orders takeout, they're the standby. And it always revolves around the chicken chow-mein (for my family), pork fried rice (for everyone), and orange peel chicken (for me!). Sometimes throw in an order of shrimp chips or egg rolls or almond cookies. They always know the drill. And its always quickly prepared and delicious. Tip: get the orange peel chicken spicy. Soooo hot and soooo good.

    (4)
  • Juan P.

    The only Chinese restaurant I eat at that isn't a Buffett, their duck sauce and wonton soup are excellent. Portions are great.

    (5)
  • Emmy J.

    Best Chinese restaurant in Cleveland. We've been going there since I was a kid and always have a great meal. They portions are large and you can't beat the prices. I would highly recommend this place for a nice dinner.

    (5)
  • La L.

    The food is delicious, but the owner is getting a bit loose with adding up the tab. Buyer beware.

    (3)
  • Lefemme M.

    Their hot and sour soup is really good! Their pork fried rice was delish not greasy. Their crab rangoos and sauce was perfect! I love it!

    (4)
  • Rudd M.

    Good food, good service. Relaxed and casual. We had soup, appetizers, and a main course. All were served hot and timed to allow us to eat and enjoy. No rush. We will be back!

    (4)
  • Kim F.

    I love this place. I have been going here since they opened. I even watched them paint the symbols in the window. My mom judges Chinese restaurants by the fried rice, comparing it to the holy grail of fried rice from the now gone many many years, Chung's. Dragon Towers has been the gold standard ever since her first bite. Me, I love the veggie egg rolls, and I love tofu and think that they do it well. I have never had a watery meal there. I have had a few meals that were not normal standards, but then most places have off nights anyway. Some cases, it was not how it was prepared, but what I chose. Everything can be made to order- mild to very hot, no mushrooms,etc. The only thing I have found is that you need to be specific. Like when I say no mushrooms and I get green peppers I didn't ask for (and don't like). Now I say, "just......." and they do much better. I have tried other Chinese places and I always come back here to my gold standard (exception being P.F. Chang's, but I'm a West-sider through and through, so that is too far for casual dining.)

    (5)
  • Bob O.

    Went there last night, we both ordered combo plates. Pepper steak was great, as was sweet and sour chicken. Served with egg roll and a large helping of pork fried rice. Doggy bags required. Service is fast and courteous and prices are reasonable.

    (4)

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Map

Opening Hours

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Specialities

  • Takes Reservations : No
    Delivery : No
    Take-out : Yes
    Accepts Credit Cards : Yes
    Good For : Lunch, Dinner
    Parking : Private Lot
    Bike Parking : No
    Wheelchair Accessible : Yes
    Good for Kids : Yes
    Good for Groups : Yes
    Attire : Casual
    Ambience : Casual
    Noise Level : Quiet
    Alcohol : Beer & Wine Only
    Outdoor Seating : No
    Wi-Fi : No
    Has TV : No
    Waiter Service : Yes
    Caters : Yes

Categories

Chinese Cuisine

The popularity of Chinese food in America can be adjudicated by the appearance of China Town in many major cities in the United State of America. The popular trend of ordering or opting for Chinese take away food isn't unknown in America. Chinese take away food comes to rescue when you're too tired from work or too exhausted to cook. No one can resist the temptation of eating spicy noodles, shrimp, chicken, beef or pork cooked in the sweet and spicy sauce. The cooking method of authentic Chinese food is a lot different compared to what is served in America.

Generally, Chinese use dark meat small bones and organs to cook dishes but this changes when you are eating American-Chinese fusion food prepared using white boneless meat cooked with broccoli, carrots and onions. Back in China, the food is less spicy and oily as they favor steaming and braising method for cooking the most popular dishes. So, if you have a taste for authentic Chinese food, then try finding a real Chinese restaurant in the city. You can also try the most popular fusion Chinese food like Pecking Duck, Chicken Feet, Hot Pot, Shrimp Dumpling Soup, Mapo Tofu, Wontons, Chop Suey, Egg Rolls and not to forget Fortune Cookies.

There are not many restaurants in America serving authentic Chinese food. A little research on Restaurant Listings directory can help you locate the best Chinese restaurants in the city. Chinese cuisine is continuously evolving, and you can find a variety of dishes categorized as the food for lactose intolerant, gluten intolerant, vegan, vegetarian, and diabetic friendly. So, if you have a group of friends with different taste patterns, save the hassle and visit the nearest Chinese restaurant in your city.

Jackie Chen Dragon Tower Restaurant

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