I revisited PF Chang hoping to enjoy the same dish that I cherished the last time around! Alas it wasn't meant to be!! The Dali chicken is off the menu:-(. The food here tends to be salty. We ate our standard staple of veg lettuce wrap... Delicious as usual and the pan fried veg dumplings ,tasty after using the spiced up dipping sauce. Kung pao chicken appeared to be a sweeter version of Dali chicken but doesn't march up to the latter. Singapore noodles and Buddha's delight are best avoided. Bottom line will return if Dali chicken makes a come back:-)
(4)
Teddy B.
I have been to P.F. Chang's several times and its always good. I was a little disappointed today as we visited during lunch opening and service was extremely slow. Once it got started however things went well. We had tofu wraps, Thai coconut curry vegetables . All delicious! Food tasted good, service picked up, and the heat was turned up. Will be back of course
(3)
Jeffery W.
I have had lunch here a couple times, and dinner a couple times years ago. The restaurant site right in front of the office building that I work in so it is an easy walk across the parking lot. I had the hand made egg roles which are outstanding and the Chicken lettuce wrap which was also fantastic.
(4)
Karen W.
Very nice! Me and my friends came on a weekend, even though they were very busy, the service was fast and attentive. In the other side, my orange chicken was just fine.
(4)
Padhu P.
In my opinion this is the weakest link in Beachwood/Shaker area. The food was bad. They took for ever to bring the food. Also it was all priced too high. Nothing great to say about this place.
(2)
Ashley H.
I don't care if it's not "authentic" or if it is considered "the Olive Garden of Chinese restaurants". I am obsessed with PF Changs. The thing I love is that you can customize any dish. Brown or white rice, change the sauce, add a vegetable, anything goes. The waiters are so nice about it too. I always change my order and sometimes I feel like the server is annoyed, but never here. My go to dish is the Moo Goo Gai Pan with no sauce, ginger sauce from the Broccoli Ginger Chicken dish on the side, brown rice. I even tried it off the gluten free menu just to see if there was a difference and it tasted exactly the same to me. The chicken lettuce wraps are great, I haven't met anyone who doesn't like them. I tried the tofu ones too (always trying to be a little healthier). Unless you are veg, don't bother because they have a really weird aftertaste. The banana spring rolls for dessert are crazy good. They have fresh berries, coconut ice cream, and a caramel drizzle. Amazing. The drink specials and appetizer specials they have from 3-6 are a pretty wide variety and priced from $3-$6. A good deal. My brother had a chicken quesadilla from there (odd for Chinese) and as a quesadilla connoisseur, he said it was among the best he ever had. Pretty impressive, but it does go to show this is definitely not authentic food. I've NEVER heard of an asian cheese and bread dish. I love the asparagus, but it is a tad spicy. The appetizer shrimp dish is similar to the one at Bonefish Grille, but not as good. Overall, when I crave Chinese and my go to takeout place is just not the experience I am looking for, I'll always go here. Service is always great with the exception of one RUDE waitress who dropped soy sauce covered lettuce into my shopping bag and said "It's fine." Actually it was okay, lucky for that broad. Sign up for the Warrior Card online and you get 10% off every time you eat there. Very quick and consistently good.
(5)
Chenee L.
First of all, ppl in Cleveland really need to realize that Yelp exists. 2 reviews for a place that clearly a lot of ppl go to = laaame. Although I guess that means that my rating has a way bigger impact on the place's overall score than it should, lol. OK well ever since it opened and I tried their mongolian beef, I've been gushing about how P.F. Chang's is my "favorite" restaurant in Cleveland. I recognize that that probably means I need to get out more in Cleveland, but it is what it is. Basically, I love everything at this place, food-wise. The aforementioned mongolian beef is crazy, CRAZY good, and so is pretty much everything else. The Chang's spicy chicken is yummy, the chicken and lettuce wraps are great, the wonton thingys are super. The service can sometimes be pretty wack, since they're always super busy, but you can kind of tell that the service would still be pretty wack even if they weren't busy, ya know? So anyway, it's the bomb, albeit imperfect, and I will love it at least until I find a new favorite restaurant in Cleveland (which may not happen anytime soon since I now live in Chicago).
(4)
Jocelyn W.
We went to PFChangs! I'm giving this PFChangs a 5 star review because everything was great: our server, James, the food, the value, the timing, the atmosphere. We ordered the meal for 2 which is $40 and comes with a cup of soup for each, 2 entrees, an app to share, and a tiny dessert to share! Everything tasted great! Not enough sauce on the entrees tho, so today the leftovers with rice were a little dry. We got two cups of the wonton soup that is always good and has a couple shrimp in it... We got Changs spicy chicken, and Mongolian beef, also the chicken lettuce wraps. And then the chocolate wonton for dessert. Taste was good! Oh we also got a side of the spicy green beans cause I always think it is weird if there is no veg. They don't do the shtick with the little sauces on the table anymore so you can't feel like a chemist anymore or with you had steampunk safety goggles on. Music was weird! It was quite modern annoying indie alternative music, which I often like, but thought an odd choice for this restaurant. ??? The dessert was two tiny wonton chocolate things lol. It was fine... But the two came on one plate and they brought an extra plate... So we had two decent size plates for two folded wontons stacked on each other each the size of a stick of gum. Kinda silly but then my husband was like "I DO want my own plate" well... Ok! Cause only one plate gets delicious drizzle sauce! What am I even talking about?? PFChangs "China" bistro! Go try it!
(5)
Tia B.
As far as chain restaurants go, you can't go wrong with PF Changs. There's something for everyone. I've dined in the dining room and I've ordered curbside take out from this PFC. I've yet to be disappointed. They are fast, courteous and every so often I get an extra FREE surprise appetizer or dessert to taste. Located right off the freeway and there's plenty of parking.
(5)
Susana W.
Really , worst Chinese restaurant I have ever been to. The fast food Chinese restaurants are MUCH BETTER than this amazingly poorly chain . From the service to the soup , to the sauces, to every detail, it is the cheapest desquiting restaurant, much bluff with the vulgar mediocrity of the ambiance, loud music that represent a real fast food chain restaurant , servers inexperienced in both: serving and Chinese cuisine....No, I would not recommend this to anyone....I been to another one of these in Mexico city, there it was a little better, but still, a poor chain of " Chinese" food very poorly cooked, not for sophisticated palates. I would rate it 1/2 star. Yaiks, and the prices are so ridiculous for the quality. DON"T go there! Seriously!
(1)
George M.
Best Chinese Food and Great atmosphere.. Me and the wifey drive half hour to eat here and always satisfied and also great service too.!!
(4)
Ray F.
I always like this place, very nice. Its a fix I just have to get on a regular basis.
(4)
Mike D.
Two weeks ago I was pulling a late night in the office and was getting hungry. Needing something extremely close to pick up that didn't require a trip in the car, I called PF Chang's and ordered the Ginger Chicken with Broccoli for pickup when I could sneak out of the office to walk over. The phone call went OK, but could have done without the three separate attempts to upsell me appetizers or another entree. After picking up the food and bringing it back to the office the quality of the food was clearly not much better than the freezer isle. The rice was greasy and the chicken was bland. The sauce was the only saving grace to the whole meal, but could have done without so much sugar. +1 star for having high quality takeout containers that I can reuse as tupperware in the office, but in the end I will gladly go elsewhere versus low quality Chinese takeout at twice the price.
(2)
J P.
Amazing service this past Sunday from our server Laura. We came in late, and they were about to close, however we didn't feel rushed. Laura was very bubbly and friendly and made us feel quite welcomed.
(5)
Yvonne A.
Basic Chinese food put at this location it taste very grease and the rice taste over cooked and warm not hot.
(2)
Sina S.
Always great food, but the service is HORRIBLE and always has been. They also mis-communicate what they tell you over the phone.
(2)
Mary S.
I don't mind driving 35 minutes to get there. I just love this place. I usually go Saturday night and the restaurant is always busy. Workers are friendly. I always order my favorite dessert... Banana Spring Rolls. The coconut-pineaple ice cream is to die for!
(5)
Carolyn C.
Although they offer high prices on the dinner items, especially the Fish dishes, and initially the Server seemed a bit Snooty---the food was delicious! We were first time visitors, and we ordered the Fried Rice Combo and the Shrimp Lo Mien ( served with our choice of Soup or Mixed Salad Greens) off the Lunch Menu. I was surprised that hot tea was not complimentary (it cost an additional $3.50 per pot). And I was surprised that lower sodium items were not available. Also, I didn't know that there was a P.F. Changs in the Cleveland area--until I drove by this one in Beachwood. Previously, I tried their frozen entrees, which are available in high end grocery stores. The food in the restaurant tastes a lot better. Additionally, as the afternoon progressed, the Server was friendlier and by the end of our meal, I found him to be very professional. Additionally the Manager stopped by our table. She was friendly and professional as well! I love the building's beautiful architecture and big, unique statues--both outdoors and inside. And I love the beautiful sink and the overall decor in the Ladies' Restroom. All in All, we had a great experience, and we will return soon!
(4)
Bobby B.
While the food is great. Part of a party of "16", tables we reset aside to accommodate, restaurant was not busy, no wait. Server was extremely pleasant but it seemed as if she was put out when more "slow comers" were filing in. I get it, it's RUDE to be late, but still a tipping customer. The manager was not very professional in the least, it's all in the approach manager, Be careful.
(3)
Del T.
Normally I don't have any issue with this PF Chang's or any others, but tonight our service was horrible.
(2)
Living I.
I usually like the food and experience at PF Changs, however this location is not quite so.. the service is soooooooooo slooooooow... Came here for lunch during the week and it took forever for the orders to be placed, the food to arrive and also to get the check . the food was really oily and salty... Not going back again...
(2)
Eugene T.
Always a great experience, their lettuce wraps and mongolian beef is great, great gluten - free menu, the kids menu is on a smaller side, so wish it could be a bit bigger. We were in on Sunday night with a party of 13 (6 adults and 7 kids) so service was a bit slow but otherwise a great experience.
(4)
Sara L.
Americanized Asian cuisine. Not nearly as good as any Asian place in the Asian district of Cleveland. Crazy expensive for Asian food ($70 for two people)! Old crowd (mostly cougars). Below average food. I do not recommend.
(2)
Donna D.
A big disappointment. I ordered the coconut curried vegetables and my husband ordered Buddha's feast. Both dishes come with tofu. The tofu was nowhere in sight. Buddha's feast had a few tiny little slivers of tofu and the curry had a few chunks. Usually tofu is the main ingredient with the vegetables. I think this place is a bunch of hype. Walk into any Chinese restaurant in NYC and when you order a dish with tofu there is a lot of tofu. We were shocked. If you are looking for tofu "forgedabouddit"
(1)
Jeff T.
Sometimes its not all about the food but more about the experience, right, no, yes? Maybe its just me but I like getting a little business casual and heading over to PF Changs for a Japanese beer at the bar and a couple appetizers. I sure can't do that at my local Chinese joint with the same higher end feel. The lettuce wraps are a mess but delicious. The dumplings, spring rolls, and crab rangoons are tasty. If I stay for dinner I usually get the garlic noodles, side of their sichuan asparagus, and the moo goo gai pan. These dishes are a staple in my PF Chang diet. Maybe its just me but I really enjoy coming to this restaurant, fighting the crowd, and just being one of those yuppies at the bar enjoying myself, not completely focused on what my food is going to taste like and what rating I would give it. I guess its a good thing to have a lot of patience.
(4)
J R.
Solid experience. Went here twice in three days since I'm here on business. I sat at the bar both times and was served by Gerald at the bar. He did his job perfectly. The food came out hot and fast. Everything was great - Mongolian Beef, spring rolls, hot and sour soup. Thank you!
(4)
Cindi R.
Been here many times. First horrible meal. They changed their menu and must have changed the way they make their noodles. DanDan noodles were returned. Chewy starchy and not pleasant to eat. The pork lo mien was also returned. Same reason. Mongolian Beef with broccoli was still awesome. Tried pineapple pork from seasonal menu. Just okay. Should probably go back to the way it was.
(1)
Sara H.
My fav chocolate cake! They used it serve it at outback but now it's here! You must try The Great Wall cake.
(5)
T L.
Extremely suspect considering a 5 star review starts with "I don't care if it's not "authentic" or if it is considered "the Olive Garden of Chinese restaurants". I am obsessed with PF Changs." Oh boy. Forced to go here for a business dinner. Instantly wanted to stab myself with the fork. I'm obviously not from the area but you can pay half as much for the same type of food at Panda Express. Is there one nearby? They had good service though.
(1)
Cape P.
Very pleasantly surprised on my first visit to P.F. Changs in Beachwood. I was somewhat concerned after reading Yelp reviews which seem to have a common thread of inconsistent service and TV dinner style heated meals with no appeal. They ROCK! Our server Haywood, was attentive, pleasant, interactive, and kept an eye on our needs. The seasonings burst through creating a delicious medley of highly satisfying flavors. I ordered the Vietnamese Noodles with Beef & Shrimp which has an incredible mixture of hoisin, sirachia, cinnamon, coriander, and other flavors placing it in a category held by authentic Pho restaurants. Bravo. The Gluten Free Ginger Chicken with Broccoli was cooked perfectly and had a great flavor. The sauce was delicious and rivaled or exceeded non-gluten free versions. Awesome. The Street Noodles and Shrimp Fried Rice mixture also provided an example of well thought out and executed Flavor and texture. Lets put the Street Noodles just ahead of the rice. Sensational combination. The Bartender or whoever prepared the Three Olives Cherry Vodka with Ginger Ale gets an A+. Superb flavor and balance. Total of 4 stars due to the dessert. The Tiramisu was small, bland, overly creamy, watery, and not very flavorful. The Gluten Free Flourless cake did not meet our expectations. I guess it's ok if you like a fudge style lump of chocolate. Not fluffy. The ambiance was cozy, intimate, and very comfortable. Our wait time as minimal as we had made reservations earlier in the day. Treat yourself to the experience and you will make plans for future visits. Enjoy!
(4)
Evelyn H.
We were celebrating our 49th wedding anniversary. It was a huge disappointment. The music was terrible and loud; the food was lukewarm; the service was extremely slow and no one asked if we were celebrating anything. The lighting is also very bad. You need a flashlight to read the menu. Tea was not included. The spring rolls were very good. I had shrimp with lobster sauce - kind of tasteless. The sauces provided are way too hot. My husband had a chicken dish - said it was ok but nothing special. The prices were about average. This isn't as good as our regular Chinese restaurant (Hong To) in Willoughby. We will not be going back.
(2)
Grant G.
P.F. Chang's is decent. Not great, not terrible, but decent. They have a large menu, so you have a lot of options to pick from. Like I said, everything tastes okay, but there's nothing special or noteworthy. The decor is very nice; a bit dark and intimate. On our most recent visit, our server was very good, but it took a ridiculous length of time to receive our food. Parking is in a large, free lot, though it can still often be difficult to find a space. Overall, you'll likely find more authentic and better tasting Chinese food at Hunan by the Falls or Ho Wah, two locally-owned Chinese restaurants.
(3)
Eric L.
I remember why I don't like chains. P.F. Chang's is supposed to be great chinese food that doesn't taste like it was made in 5 minutes. I'm pretty sure everything comes from some warehouse frozen and the "cooks" just heat it up. It feels like I'm spending way too much for a Lean Cuisine meal someone else microwaved for me. Not to mention, our waiter acted like we were a bother to order food and drink. I do believe that is the last time I will be found in a P.F. CHang's. Oh, and why do they put those giant horse statues out front if the don't want you to ride them?
(1)
Amy T.
P.F. Chang's is an upscale national chain with a giant horse statue in front. I think the horse is pretty uniform of all P.F. Chang's locations. The interior is classy and contemporary, with large booths and a bustling bar. The lead singer of the local cover band "spazmatics" used to work there and I would giggle thinking about how silly he looks in their nerd stage outfits. Anyways, if you go, try the lettuce wraps and flourless chocolate cake. I have never had a bad meal there and never heard of anyone having a bad meal. Why the 4/5 stars? It isn't locally owned. Sorry P.F. Changs! Local always trumps national! Their menu has some constants but they do make updates often, focusing on a different regional cuisine of China. They were a true pioneer with their gluten free menu, which as all celiac's know is a godsend since most Chinese is off limits with all the wheat in soy sauce. (That last statement was meant to be educational for all the WLs (wheat lovers). Shocking, yes, but soy sauce's 1st ingredient after water is wheat (unless you get super yummy gluten free sauce that is actually a ton tastier).
(4)
Kyle C.
Was not really impressed, I've been to much better Chinese Bistros...
(2)
Kumar S.
Nothing special, its kind of ok
(3)
Christine H.
This is really close to my husbands school, I usually eat here while he is in class and then bring him food. The servers are wonderful and the lettuce wraps are extremely delicious. The ac is on very high and no way to turn it down so prepare to wear your jacket burrrr. but besides that, Ohio really knows how to cook when you actually find good places to eat, I usually dont eat at "asian" places but pretty tasty here :) yum
(5)
Tom G.
Hostess was rude or just dumb. Other than that the service was ok. The food is not bad.
(3)
Justin L.
I have tried, numerous times, to like this place. I don't know why, but it is some kind of odd pursuit of mine. Oh, I have failed thus far. There is one thing I've had that is any good there, and it is the lettuce wraps. The entrees, however, are really lacking. The orange beef is perfectly uniform chunks of beef in an orange flavored syrup. Your choice of rice. It's just horribly unimaginative, and the dish is too reliant on sugar and salt. In a fit of attempted healthiness, I ordered the brown rice, and it had clearly been reheated. You know when the little rice nuggets (yes, grains, I know) repel each other the next day? That is what it felt like. I've cooked brown rice at home in my steamer before and not had this problem. I'd much rather get Chinese takeout from a local, immigrant-owned place that offers food of a similar or even better quality, for half the price, and none of the pretense.
(2)
Lisa G.
Yummm very busy even on a Sunday night. Bar is first come first served.
(5)
Jeff K.
P.F. Changs is actually quite tasty Ameri-Chinese food. I will say that some of the sauces are quite salty but they still taste very good and if you increase your water intake for the next few days, you should be able to level out any third spacing of body fluids and excessive hypertension that may occur. The Lettuce Wrap appetizers are really quite delectable. The service was very nice with a very ritualistic shpeal given about their salty sauce platter that includes Spicy Oil, Soy Sauce, Vinegar, Mustard and Hot Pepper mash. It was quite tasty but the server looked like a flight stewardess presenting the seat belt talk. Enjoyable to watch even though I was thinking about how busy my day was at work. I may add Sake' the next time to get my star count up to 4. The deserts look nice but I have only ever had the small cups that are literally 2 bites and a tortuous tease.
(3)
Steve M.
Had a good 'team dinner' at P.F. Chang's last night. You know what you are getting when you come to any PF Chang's, which is to say, they seem to be pretty uniform from location to location. This, for the most part, is a good thing. What is variable is the service. Last night our waitress wasn't quite up to par - she mistakenly gave me honey chicken instead of honey shrimp. Rather than send it back, I took one for the team, and just enjoyed the chicken. The food was very good, which would have merited a 4-star experience, but the service was lacking (beyond just the order mix-up). I tend not to make a stink over these kinds of things, unless the food is truly bad, I can't/don't eat what is served, or there is some other functional problem. Their crab rangoon was quite good. For some reason, however, this location was not coming up on my mobile app - not sure why that is!
(3)
Scott G.
This is a good location to go for a business lunch, particularly if you can secure one of their huge booth tables. You can fit about six or seven people in at one of those tables, which is pretty good. The service is hit or miss here, however. Sometimes they just seem a little understaffed or perhaps the staff just doesn't care some days. I have been trapped in lunch situations where it has taken more than an hour from sitting down to paying the bill. When you only have an hour for lunch, this creates a problem. I chow down on the chicken salad here, which is great. The dressing is light and delicious. I always get a hot green tea and a glass of ice to make my own iced green tea. Just tastes better than their premade green tea from that giant machine. The chicken dishes are all pretty good and the fried rice is great.
(4)
Dan J.
good but very over priced for chinese-AMERICAN. Amercian being the key word.
(3)
Chris M.
Since moving to our new office space in Science Park, we ventured out here again. It still takes too long for the food to come out for a work lunch (though not as long as before). Though it seems like the new management is getting the house in order. I upgrade this to 3.5 stars.
(3)
Heidi H.
This is our closest PF Changs, which is over an hour away. Still worth the drive everytime. Great to have the vegetarian options readily available instead of having to ask questions or make a special order.
With all of the great local chef-owned restaurants in Cleveland, there's no reason to go to a chain restaurant, but if you're set on chains, P.F. Chang's isn't a bad one. We were in a big group, and the service was slow, but then again there were 13 of us. The food was good - don't miss the lettuce wrap appetizers, and the coconut curry dishes, moo shoo chicken, and kung pao tofu were very good. Don't go here thinking you'll eating anything resembling authentic Chinese food; it's all oversized plaster horses and fortune cookies here. That being said, the atmosphere was nice, they are pretty kid-friendly, and it was buzzing with activity on a Tuesday evening, so clearly it's a popular spot.
(3)
Kimberly S.
It's another chain experience - and is full of salt. It's food and just nothing special.
(2)
Patricia C.
Mmmmmmmmmm this is one of our favorites on son/mom date night in Cleveland. The Chicken Lettuce Wraps are very tasty, their Hot and Sour soup is very good. Sesame chicken and their tofu dishes are good. As I always say, hold the salt and it would be even better. My Son Jeff's review talks of shifting of body fluids, and hypertension and WOW is he right. Why do restaurants use shakers with very large holes in them! This is another one of those head in a tub of spring water day after experiences, but it is awfully tasty going down. . GO THERE, you will like it. Not necessary to make a reservation if you are a 4:30 to 5:00pm diner. .
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Classy Noise Level : Loud Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : Yes
The popularity of Chinese food in America can be adjudicated by the appearance of China Town in many major cities in the United State of America. The popular trend of ordering or opting for Chinese take away food isn't unknown in America. Chinese take away food comes to rescue when you're too tired from work or too exhausted to cook. No one can resist the temptation of eating spicy noodles, shrimp, chicken, beef or pork cooked in the sweet and spicy sauce. The cooking method of authentic Chinese food is a lot different compared to what is served in America.
Generally, Chinese use dark meat small bones and organs to cook dishes but this changes when you are eating American-Chinese fusion food prepared using white boneless meat cooked with broccoli, carrots and onions. Back in China, the food is less spicy and oily as they favor steaming and braising method for cooking the most popular dishes. So, if you have a taste for authentic Chinese food, then try finding a real Chinese restaurant in the city. You can also try the most popular fusion Chinese food like Pecking Duck, Chicken Feet, Hot Pot, Shrimp Dumpling Soup, Mapo Tofu, Wontons, Chop Suey, Egg Rolls and not to forget Fortune Cookies.
There are not many restaurants in America serving authentic Chinese food. A little research on Restaurant Listings directory can help you locate the best Chinese restaurants in the city. Chinese cuisine is continuously evolving, and you can find a variety of dishes categorized as the food for lactose intolerant, gluten intolerant, vegan, vegetarian, and diabetic friendly. So, if you have a group of friends with different taste patterns, save the hassle and visit the nearest Chinese restaurant in your city.
Akhilesh R.
I revisited PF Chang hoping to enjoy the same dish that I cherished the last time around! Alas it wasn't meant to be!! The Dali chicken is off the menu:-(. The food here tends to be salty. We ate our standard staple of veg lettuce wrap... Delicious as usual and the pan fried veg dumplings ,tasty after using the spiced up dipping sauce. Kung pao chicken appeared to be a sweeter version of Dali chicken but doesn't march up to the latter. Singapore noodles and Buddha's delight are best avoided. Bottom line will return if Dali chicken makes a come back:-)
(4)Teddy B.
I have been to P.F. Chang's several times and its always good. I was a little disappointed today as we visited during lunch opening and service was extremely slow. Once it got started however things went well. We had tofu wraps, Thai coconut curry vegetables . All delicious! Food tasted good, service picked up, and the heat was turned up. Will be back of course
(3)Jeffery W.
I have had lunch here a couple times, and dinner a couple times years ago. The restaurant site right in front of the office building that I work in so it is an easy walk across the parking lot. I had the hand made egg roles which are outstanding and the Chicken lettuce wrap which was also fantastic.
(4)Karen W.
Very nice! Me and my friends came on a weekend, even though they were very busy, the service was fast and attentive. In the other side, my orange chicken was just fine.
(4)Padhu P.
In my opinion this is the weakest link in Beachwood/Shaker area. The food was bad. They took for ever to bring the food. Also it was all priced too high. Nothing great to say about this place.
(2)Ashley H.
I don't care if it's not "authentic" or if it is considered "the Olive Garden of Chinese restaurants". I am obsessed with PF Changs. The thing I love is that you can customize any dish. Brown or white rice, change the sauce, add a vegetable, anything goes. The waiters are so nice about it too. I always change my order and sometimes I feel like the server is annoyed, but never here. My go to dish is the Moo Goo Gai Pan with no sauce, ginger sauce from the Broccoli Ginger Chicken dish on the side, brown rice. I even tried it off the gluten free menu just to see if there was a difference and it tasted exactly the same to me. The chicken lettuce wraps are great, I haven't met anyone who doesn't like them. I tried the tofu ones too (always trying to be a little healthier). Unless you are veg, don't bother because they have a really weird aftertaste. The banana spring rolls for dessert are crazy good. They have fresh berries, coconut ice cream, and a caramel drizzle. Amazing. The drink specials and appetizer specials they have from 3-6 are a pretty wide variety and priced from $3-$6. A good deal. My brother had a chicken quesadilla from there (odd for Chinese) and as a quesadilla connoisseur, he said it was among the best he ever had. Pretty impressive, but it does go to show this is definitely not authentic food. I've NEVER heard of an asian cheese and bread dish. I love the asparagus, but it is a tad spicy. The appetizer shrimp dish is similar to the one at Bonefish Grille, but not as good. Overall, when I crave Chinese and my go to takeout place is just not the experience I am looking for, I'll always go here. Service is always great with the exception of one RUDE waitress who dropped soy sauce covered lettuce into my shopping bag and said "It's fine." Actually it was okay, lucky for that broad. Sign up for the Warrior Card online and you get 10% off every time you eat there. Very quick and consistently good.
(5)Chenee L.
First of all, ppl in Cleveland really need to realize that Yelp exists. 2 reviews for a place that clearly a lot of ppl go to = laaame. Although I guess that means that my rating has a way bigger impact on the place's overall score than it should, lol. OK well ever since it opened and I tried their mongolian beef, I've been gushing about how P.F. Chang's is my "favorite" restaurant in Cleveland. I recognize that that probably means I need to get out more in Cleveland, but it is what it is. Basically, I love everything at this place, food-wise. The aforementioned mongolian beef is crazy, CRAZY good, and so is pretty much everything else. The Chang's spicy chicken is yummy, the chicken and lettuce wraps are great, the wonton thingys are super. The service can sometimes be pretty wack, since they're always super busy, but you can kind of tell that the service would still be pretty wack even if they weren't busy, ya know? So anyway, it's the bomb, albeit imperfect, and I will love it at least until I find a new favorite restaurant in Cleveland (which may not happen anytime soon since I now live in Chicago).
(4)Jocelyn W.
We went to PFChangs! I'm giving this PFChangs a 5 star review because everything was great: our server, James, the food, the value, the timing, the atmosphere. We ordered the meal for 2 which is $40 and comes with a cup of soup for each, 2 entrees, an app to share, and a tiny dessert to share! Everything tasted great! Not enough sauce on the entrees tho, so today the leftovers with rice were a little dry. We got two cups of the wonton soup that is always good and has a couple shrimp in it... We got Changs spicy chicken, and Mongolian beef, also the chicken lettuce wraps. And then the chocolate wonton for dessert. Taste was good! Oh we also got a side of the spicy green beans cause I always think it is weird if there is no veg. They don't do the shtick with the little sauces on the table anymore so you can't feel like a chemist anymore or with you had steampunk safety goggles on. Music was weird! It was quite modern annoying indie alternative music, which I often like, but thought an odd choice for this restaurant. ??? The dessert was two tiny wonton chocolate things lol. It was fine... But the two came on one plate and they brought an extra plate... So we had two decent size plates for two folded wontons stacked on each other each the size of a stick of gum. Kinda silly but then my husband was like "I DO want my own plate" well... Ok! Cause only one plate gets delicious drizzle sauce! What am I even talking about?? PFChangs "China" bistro! Go try it!
(5)Tia B.
As far as chain restaurants go, you can't go wrong with PF Changs. There's something for everyone. I've dined in the dining room and I've ordered curbside take out from this PFC. I've yet to be disappointed. They are fast, courteous and every so often I get an extra FREE surprise appetizer or dessert to taste. Located right off the freeway and there's plenty of parking.
(5)Susana W.
Really , worst Chinese restaurant I have ever been to. The fast food Chinese restaurants are MUCH BETTER than this amazingly poorly chain . From the service to the soup , to the sauces, to every detail, it is the cheapest desquiting restaurant, much bluff with the vulgar mediocrity of the ambiance, loud music that represent a real fast food chain restaurant , servers inexperienced in both: serving and Chinese cuisine....No, I would not recommend this to anyone....I been to another one of these in Mexico city, there it was a little better, but still, a poor chain of " Chinese" food very poorly cooked, not for sophisticated palates. I would rate it 1/2 star. Yaiks, and the prices are so ridiculous for the quality. DON"T go there! Seriously!
(1)George M.
Best Chinese Food and Great atmosphere.. Me and the wifey drive half hour to eat here and always satisfied and also great service too.!!
(4)Ray F.
I always like this place, very nice. Its a fix I just have to get on a regular basis.
(4)Mike D.
Two weeks ago I was pulling a late night in the office and was getting hungry. Needing something extremely close to pick up that didn't require a trip in the car, I called PF Chang's and ordered the Ginger Chicken with Broccoli for pickup when I could sneak out of the office to walk over. The phone call went OK, but could have done without the three separate attempts to upsell me appetizers or another entree. After picking up the food and bringing it back to the office the quality of the food was clearly not much better than the freezer isle. The rice was greasy and the chicken was bland. The sauce was the only saving grace to the whole meal, but could have done without so much sugar. +1 star for having high quality takeout containers that I can reuse as tupperware in the office, but in the end I will gladly go elsewhere versus low quality Chinese takeout at twice the price.
(2)J P.
Amazing service this past Sunday from our server Laura. We came in late, and they were about to close, however we didn't feel rushed. Laura was very bubbly and friendly and made us feel quite welcomed.
(5)Yvonne A.
Basic Chinese food put at this location it taste very grease and the rice taste over cooked and warm not hot.
(2)Sina S.
Always great food, but the service is HORRIBLE and always has been. They also mis-communicate what they tell you over the phone.
(2)Mary S.
I don't mind driving 35 minutes to get there. I just love this place. I usually go Saturday night and the restaurant is always busy. Workers are friendly. I always order my favorite dessert... Banana Spring Rolls. The coconut-pineaple ice cream is to die for!
(5)Carolyn C.
Although they offer high prices on the dinner items, especially the Fish dishes, and initially the Server seemed a bit Snooty---the food was delicious! We were first time visitors, and we ordered the Fried Rice Combo and the Shrimp Lo Mien ( served with our choice of Soup or Mixed Salad Greens) off the Lunch Menu. I was surprised that hot tea was not complimentary (it cost an additional $3.50 per pot). And I was surprised that lower sodium items were not available. Also, I didn't know that there was a P.F. Changs in the Cleveland area--until I drove by this one in Beachwood. Previously, I tried their frozen entrees, which are available in high end grocery stores. The food in the restaurant tastes a lot better. Additionally, as the afternoon progressed, the Server was friendlier and by the end of our meal, I found him to be very professional. Additionally the Manager stopped by our table. She was friendly and professional as well! I love the building's beautiful architecture and big, unique statues--both outdoors and inside. And I love the beautiful sink and the overall decor in the Ladies' Restroom. All in All, we had a great experience, and we will return soon!
(4)Bobby B.
While the food is great. Part of a party of "16", tables we reset aside to accommodate, restaurant was not busy, no wait. Server was extremely pleasant but it seemed as if she was put out when more "slow comers" were filing in. I get it, it's RUDE to be late, but still a tipping customer. The manager was not very professional in the least, it's all in the approach manager, Be careful.
(3)Del T.
Normally I don't have any issue with this PF Chang's or any others, but tonight our service was horrible.
(2)Living I.
I usually like the food and experience at PF Changs, however this location is not quite so.. the service is soooooooooo slooooooow... Came here for lunch during the week and it took forever for the orders to be placed, the food to arrive and also to get the check . the food was really oily and salty... Not going back again...
(2)Eugene T.
Always a great experience, their lettuce wraps and mongolian beef is great, great gluten - free menu, the kids menu is on a smaller side, so wish it could be a bit bigger. We were in on Sunday night with a party of 13 (6 adults and 7 kids) so service was a bit slow but otherwise a great experience.
(4)Sara L.
Americanized Asian cuisine. Not nearly as good as any Asian place in the Asian district of Cleveland. Crazy expensive for Asian food ($70 for two people)! Old crowd (mostly cougars). Below average food. I do not recommend.
(2)Donna D.
A big disappointment. I ordered the coconut curried vegetables and my husband ordered Buddha's feast. Both dishes come with tofu. The tofu was nowhere in sight. Buddha's feast had a few tiny little slivers of tofu and the curry had a few chunks. Usually tofu is the main ingredient with the vegetables. I think this place is a bunch of hype. Walk into any Chinese restaurant in NYC and when you order a dish with tofu there is a lot of tofu. We were shocked. If you are looking for tofu "forgedabouddit"
(1)Jeff T.
Sometimes its not all about the food but more about the experience, right, no, yes? Maybe its just me but I like getting a little business casual and heading over to PF Changs for a Japanese beer at the bar and a couple appetizers. I sure can't do that at my local Chinese joint with the same higher end feel. The lettuce wraps are a mess but delicious. The dumplings, spring rolls, and crab rangoons are tasty. If I stay for dinner I usually get the garlic noodles, side of their sichuan asparagus, and the moo goo gai pan. These dishes are a staple in my PF Chang diet. Maybe its just me but I really enjoy coming to this restaurant, fighting the crowd, and just being one of those yuppies at the bar enjoying myself, not completely focused on what my food is going to taste like and what rating I would give it. I guess its a good thing to have a lot of patience.
(4)J R.
Solid experience. Went here twice in three days since I'm here on business. I sat at the bar both times and was served by Gerald at the bar. He did his job perfectly. The food came out hot and fast. Everything was great - Mongolian Beef, spring rolls, hot and sour soup. Thank you!
(4)Cindi R.
Been here many times. First horrible meal. They changed their menu and must have changed the way they make their noodles. DanDan noodles were returned. Chewy starchy and not pleasant to eat. The pork lo mien was also returned. Same reason. Mongolian Beef with broccoli was still awesome. Tried pineapple pork from seasonal menu. Just okay. Should probably go back to the way it was.
(1)Sara H.
My fav chocolate cake! They used it serve it at outback but now it's here! You must try The Great Wall cake.
(5)T L.
Extremely suspect considering a 5 star review starts with "I don't care if it's not "authentic" or if it is considered "the Olive Garden of Chinese restaurants". I am obsessed with PF Changs." Oh boy. Forced to go here for a business dinner. Instantly wanted to stab myself with the fork. I'm obviously not from the area but you can pay half as much for the same type of food at Panda Express. Is there one nearby? They had good service though.
(1)Cape P.
Very pleasantly surprised on my first visit to P.F. Changs in Beachwood. I was somewhat concerned after reading Yelp reviews which seem to have a common thread of inconsistent service and TV dinner style heated meals with no appeal. They ROCK! Our server Haywood, was attentive, pleasant, interactive, and kept an eye on our needs. The seasonings burst through creating a delicious medley of highly satisfying flavors. I ordered the Vietnamese Noodles with Beef & Shrimp which has an incredible mixture of hoisin, sirachia, cinnamon, coriander, and other flavors placing it in a category held by authentic Pho restaurants. Bravo. The Gluten Free Ginger Chicken with Broccoli was cooked perfectly and had a great flavor. The sauce was delicious and rivaled or exceeded non-gluten free versions. Awesome. The Street Noodles and Shrimp Fried Rice mixture also provided an example of well thought out and executed Flavor and texture. Lets put the Street Noodles just ahead of the rice. Sensational combination. The Bartender or whoever prepared the Three Olives Cherry Vodka with Ginger Ale gets an A+. Superb flavor and balance. Total of 4 stars due to the dessert. The Tiramisu was small, bland, overly creamy, watery, and not very flavorful. The Gluten Free Flourless cake did not meet our expectations. I guess it's ok if you like a fudge style lump of chocolate. Not fluffy. The ambiance was cozy, intimate, and very comfortable. Our wait time as minimal as we had made reservations earlier in the day. Treat yourself to the experience and you will make plans for future visits. Enjoy!
(4)Evelyn H.
We were celebrating our 49th wedding anniversary. It was a huge disappointment. The music was terrible and loud; the food was lukewarm; the service was extremely slow and no one asked if we were celebrating anything. The lighting is also very bad. You need a flashlight to read the menu. Tea was not included. The spring rolls were very good. I had shrimp with lobster sauce - kind of tasteless. The sauces provided are way too hot. My husband had a chicken dish - said it was ok but nothing special. The prices were about average. This isn't as good as our regular Chinese restaurant (Hong To) in Willoughby. We will not be going back.
(2)Grant G.
P.F. Chang's is decent. Not great, not terrible, but decent. They have a large menu, so you have a lot of options to pick from. Like I said, everything tastes okay, but there's nothing special or noteworthy. The decor is very nice; a bit dark and intimate. On our most recent visit, our server was very good, but it took a ridiculous length of time to receive our food. Parking is in a large, free lot, though it can still often be difficult to find a space. Overall, you'll likely find more authentic and better tasting Chinese food at Hunan by the Falls or Ho Wah, two locally-owned Chinese restaurants.
(3)Eric L.
I remember why I don't like chains. P.F. Chang's is supposed to be great chinese food that doesn't taste like it was made in 5 minutes. I'm pretty sure everything comes from some warehouse frozen and the "cooks" just heat it up. It feels like I'm spending way too much for a Lean Cuisine meal someone else microwaved for me. Not to mention, our waiter acted like we were a bother to order food and drink. I do believe that is the last time I will be found in a P.F. CHang's. Oh, and why do they put those giant horse statues out front if the don't want you to ride them?
(1)Amy T.
P.F. Chang's is an upscale national chain with a giant horse statue in front. I think the horse is pretty uniform of all P.F. Chang's locations. The interior is classy and contemporary, with large booths and a bustling bar. The lead singer of the local cover band "spazmatics" used to work there and I would giggle thinking about how silly he looks in their nerd stage outfits. Anyways, if you go, try the lettuce wraps and flourless chocolate cake. I have never had a bad meal there and never heard of anyone having a bad meal. Why the 4/5 stars? It isn't locally owned. Sorry P.F. Changs! Local always trumps national! Their menu has some constants but they do make updates often, focusing on a different regional cuisine of China. They were a true pioneer with their gluten free menu, which as all celiac's know is a godsend since most Chinese is off limits with all the wheat in soy sauce. (That last statement was meant to be educational for all the WLs (wheat lovers). Shocking, yes, but soy sauce's 1st ingredient after water is wheat (unless you get super yummy gluten free sauce that is actually a ton tastier).
(4)Kyle C.
Was not really impressed, I've been to much better Chinese Bistros...
(2)Kumar S.
Nothing special, its kind of ok
(3)Christine H.
This is really close to my husbands school, I usually eat here while he is in class and then bring him food. The servers are wonderful and the lettuce wraps are extremely delicious. The ac is on very high and no way to turn it down so prepare to wear your jacket burrrr. but besides that, Ohio really knows how to cook when you actually find good places to eat, I usually dont eat at "asian" places but pretty tasty here :) yum
(5)Tom G.
Hostess was rude or just dumb. Other than that the service was ok. The food is not bad.
(3)Justin L.
I have tried, numerous times, to like this place. I don't know why, but it is some kind of odd pursuit of mine. Oh, I have failed thus far. There is one thing I've had that is any good there, and it is the lettuce wraps. The entrees, however, are really lacking. The orange beef is perfectly uniform chunks of beef in an orange flavored syrup. Your choice of rice. It's just horribly unimaginative, and the dish is too reliant on sugar and salt. In a fit of attempted healthiness, I ordered the brown rice, and it had clearly been reheated. You know when the little rice nuggets (yes, grains, I know) repel each other the next day? That is what it felt like. I've cooked brown rice at home in my steamer before and not had this problem. I'd much rather get Chinese takeout from a local, immigrant-owned place that offers food of a similar or even better quality, for half the price, and none of the pretense.
(2)Lisa G.
Yummm very busy even on a Sunday night. Bar is first come first served.
(5)Jeff K.
P.F. Changs is actually quite tasty Ameri-Chinese food. I will say that some of the sauces are quite salty but they still taste very good and if you increase your water intake for the next few days, you should be able to level out any third spacing of body fluids and excessive hypertension that may occur. The Lettuce Wrap appetizers are really quite delectable. The service was very nice with a very ritualistic shpeal given about their salty sauce platter that includes Spicy Oil, Soy Sauce, Vinegar, Mustard and Hot Pepper mash. It was quite tasty but the server looked like a flight stewardess presenting the seat belt talk. Enjoyable to watch even though I was thinking about how busy my day was at work. I may add Sake' the next time to get my star count up to 4. The deserts look nice but I have only ever had the small cups that are literally 2 bites and a tortuous tease.
(3)Steve M.
Had a good 'team dinner' at P.F. Chang's last night. You know what you are getting when you come to any PF Chang's, which is to say, they seem to be pretty uniform from location to location. This, for the most part, is a good thing. What is variable is the service. Last night our waitress wasn't quite up to par - she mistakenly gave me honey chicken instead of honey shrimp. Rather than send it back, I took one for the team, and just enjoyed the chicken. The food was very good, which would have merited a 4-star experience, but the service was lacking (beyond just the order mix-up). I tend not to make a stink over these kinds of things, unless the food is truly bad, I can't/don't eat what is served, or there is some other functional problem. Their crab rangoon was quite good. For some reason, however, this location was not coming up on my mobile app - not sure why that is!
(3)Scott G.
This is a good location to go for a business lunch, particularly if you can secure one of their huge booth tables. You can fit about six or seven people in at one of those tables, which is pretty good. The service is hit or miss here, however. Sometimes they just seem a little understaffed or perhaps the staff just doesn't care some days. I have been trapped in lunch situations where it has taken more than an hour from sitting down to paying the bill. When you only have an hour for lunch, this creates a problem. I chow down on the chicken salad here, which is great. The dressing is light and delicious. I always get a hot green tea and a glass of ice to make my own iced green tea. Just tastes better than their premade green tea from that giant machine. The chicken dishes are all pretty good and the fried rice is great.
(4)Dan J.
good but very over priced for chinese-AMERICAN. Amercian being the key word.
(3)Chris M.
Since moving to our new office space in Science Park, we ventured out here again. It still takes too long for the food to come out for a work lunch (though not as long as before). Though it seems like the new management is getting the house in order. I upgrade this to 3.5 stars.
(3)Heidi H.
This is our closest PF Changs, which is over an hour away. Still worth the drive everytime. Great to have the vegetarian options readily available instead of having to ask questions or make a special order.
(5)Matthew M.
I've been meaning to try P.F. Chang's for a while. A soon to be expiring gift certificate finally brought me in. We arrived around 8pm with no reservations and to my surprise, the place was still packed. I guess even the downtrodden economy isn't enough to stop the people of Beachwood from consuming mass quantities of Chain Restaurant food. Anyways, we were told it would be a 45 minute wait, but a high-top at the bar was available. We decided the high-top would be perfectly fine for us. To start, I decided on one of PF's signature drinks, the Orange Peel Manhattan. It was later revealed that the drink wouldn't be possible to make since the bar ran out of orange bitters. I settled for the "regular" Manhattan. For an appetizer, we ordered the Lettuce Wraps as recommended by the previous reviewer, Amy T. The wraps definitely stole the show. By far, my favorite dish of the night. For an entrée and after much debate in reviewing the elaborate menu, I almost went with the Prawns. Instead, I decided to play it safe and settled on the Hunan Pork. It was basically hunks of pork, peppers and onions slathered in a sodium packed sauce. Nothing about this dish stood out to me. It was just, ok. My date ordered the Ginger Steamed Salmon at a medium-rare temperature. The salmon wasn't cooked properly and was served much more on the rare side. Let's hope for her health that P.F. Chang's uses decent quality, sushi-grade salmon. She was a trooper though and instead of complaining, proceeded to finish the undercooked fish. After dinner, I switched up drinks and decided to go with The Dude's drink of choice from The Big Lebowski; the White Russian. Once the waiter put in my drink order I saw the bartender make it and put it on the bar, awaiting my waiter to bring it to my table. I gave the waiter the benefit of the doubt as he was obviously swamped. A few more minutes passed and the waiter passed my drink a few more times and I just went to the bar myself and snagged my White Russian. I don't think the waiter ever realized, but the bartender did apologize. Oh well, no biggie. As I told him, I was just thirsty. Then, after all of that, the drink didn't turn out to be all that good either. A White Russian isn't that hard to make, but I found this drink rather disappointing. A standard WR is 2 parts vodka, 1 part Kahlúa with a splash of cream. This drink tasted of way too much cream, little to no coffee liqueur and not enough vodka. Oh well. I decided to give the Chang another shot at redeeming itself after a fairly disappointing evening of dining. For dessert, we ordered the Banana Spring Rolls, which were six warm crispy bites with coconut-pineapple ice cream, drizzled with caramel and vanilla sauces. The dessert was plenty satisfying. No complaints there. Overall, there were just too many flaws in the evening to award P.F. Chang's an even mediocre rating. Menu items lacking, undercooked food, forgettable food & drinks, scatterbrained service, etc. I would've expected more from a somewhat established chain. Especially one that seems to be a popular destination among the nearby restaurants along Chagrin Blvd. Oh well, live and learn. Next time, I'll save a few bucks and just hit up the local China Express.
(2)Tim M.
Just as good as the other PF Changs
(4)Jennifer S.
With all of the great local chef-owned restaurants in Cleveland, there's no reason to go to a chain restaurant, but if you're set on chains, P.F. Chang's isn't a bad one. We were in a big group, and the service was slow, but then again there were 13 of us. The food was good - don't miss the lettuce wrap appetizers, and the coconut curry dishes, moo shoo chicken, and kung pao tofu were very good. Don't go here thinking you'll eating anything resembling authentic Chinese food; it's all oversized plaster horses and fortune cookies here. That being said, the atmosphere was nice, they are pretty kid-friendly, and it was buzzing with activity on a Tuesday evening, so clearly it's a popular spot.
(3)Kimberly S.
It's another chain experience - and is full of salt. It's food and just nothing special.
(2)Patricia C.
Mmmmmmmmmm this is one of our favorites on son/mom date night in Cleveland. The Chicken Lettuce Wraps are very tasty, their Hot and Sour soup is very good. Sesame chicken and their tofu dishes are good. As I always say, hold the salt and it would be even better. My Son Jeff's review talks of shifting of body fluids, and hypertension and WOW is he right. Why do restaurants use shakers with very large holes in them! This is another one of those head in a tub of spring water day after experiences, but it is awfully tasty going down. . GO THERE, you will like it. Not necessary to make a reservation if you are a 4:30 to 5:00pm diner. .
(4)