Had breakfast there this morning. Will not go back. Prices to high. Pancakes just OK . Bacon very greasy.
(2)
Teri H.
The very good service cannot compensate for the poor quality of the food. The hash browns were tough. The fruit on the crepes had zero flavor. The blue berries were yuck! Pork chops were dry. Just not a good meal.
(2)
Kelly B.
It was not that busy while we were there. I asked for a kids menu and crayons. The waitress says they are out, but should have some next Friday. I'm here today, not next Friday. Anyways, eventually 2 crayons are found and a piece of paper which was nice. However, 40 minutes to get our food seemed a bit outrageous. We were told several times our food was next, but food kept coming out that did not go to our table. When we finally received our food, one of the orders was messed up, but we did not dare say anything in fear it would take another 40 minutes to have it fixed. Highly disappointed.
(1)
Shelly C.
We used to come here often with no problems with no service or food quality. Last visit of a party of 6 2 adults with 4 children food came out cold and totally unacceptable, food was remade after waiting 15-20 no yes. People when food is not Kept at a certain temp bacteria grows! I has to snatch a cold sausage out of my sons hand, my waffle was cold and soggy with burnt pieces. kids pancakes here cold as well. The side of hash browns which cost $2.57 was about 4 ounces of potatoes. The manager husband omelet was warm to touch and slightly hatter inside. Dan the acting manager was totally incompetent to handle the situations. Furious!! Leaving to go find food elsewhere!! NEVER AGAIN be cautious... We walked out, I would not even allow them to remake food!
(1)
Nate R.
Choose one of the two options: Great service and bad food or great food and bad service. My family and I have been here twice and those are your only two options. You can not get both.
(1)
Dev R.
Slow service, incomplete meals and a whole lot of sorries/apologies. My family (2 adults, 2 kids both under 10yrs old ) visited this Ihop for dinner this past weekend. When arriving it was fairly empty. Server was pleasant- took our order, disappeared as restaurant was getting busy. We waited about 20-30mins for our meal. The meals, when they arrived at our table- were accompanied with allot of apologies. My Meal -country fried steak-looked like it had been sitting around for a while before being delivered, sauce had started to congeal. No broccoli. When I got the servers attention, she rushed off to fix oversight- 15min later the broccoli arrived, more apologies. My wife's meal was also forgettable as well. Overall poor + long experience - not worth another visit especially for supper that is. I believe it was the kitchen service and cooking that let this establishment down.
(1)
D A.
Three adults and three kids. All got breakfast food and it took 35 minutes for the food to come out. When we ordered there were only three tables that were ahead of us and two were already eating. Seems like there is no manager that we can see and the waitresses appear to be having a great conversation because that's all there pretty much doing. Sorry to say once every three years is our limit. Wish we would have looked at yelp before we stopped!
(1)
Patch L.
This is the first & last time I will be coming here. My fries were cold and when I received a "new" batch it was just warm, which looked like the leftovers from my order, not even hot or a fresh batch! The reason why I gave one star, was for the waitress. She was nice and I can't blame her for the kitchen staff making the food. When I got home I felt sick from eating the greasy tasting burger and the awful fries and chicken soup. From the other reviews I read, this IHOP needs a new kitchen staff who cares about sending out quality food rather than trying to get the food out which was slow and not fresh! I've been to better IHOPs and this one is the worst for food quality!
(1)
Amy S.
Convenient location for us but we will never again eat here. Three of our last four visits have been unacceptable with quality of food and timely service. Today, a Sunday, at noon our waitress warned us our order would be slow in being served. This after we had waited ten minutes for a table, placed and received our beverage orders and eventually ordered our meals. Several nearby tables left due to slow service. We were not charged for our entire order. I would certainly have preferred prompt service and all three of us served at the same time. Obvious problems at this location.
(1)
Jason V.
I'm a fan of occasionally getting breakfast for dinner, and IHOP would seem to be a great place to go for that. Unfortunately, this restaurant doesn't have a lot going for it. For one, once you walk in, you'll immediately be hit with this bleach-like smell. The smell is even worse if you visit near closing time, where it permeates the entire restaurant. I'm all for cleanliness, but it's less good when it effects the dining experience and makes you want to throw up, On the plus side, if you do throw up, I suppose they have plenty of bleach cleaner to mop it up and mask the smell. Ugh. Second, the iced tea is terrible. I brought the issue up with them once: They brew the iced tea in their coffee maker so--surprise, surprise--it tastes like coffee. As for the food, one would expect the International House of Pancakes to have better pancakes. They're a little bit fluffy, but definitely on the small side compared to the plate-sized pancakes you'll get at just about any other breakfast restaurant. The selection of syrups--strawberry, pecan, blueberry, and maple--at every table is a nice try, but none of the syrups are particularly tasty. I made the mistake on one visit of getting bowl of minestrone soup. Not only did they screw-up the timing of the order (Protip: Soups tend to come out before the main meal, not along with it.), but the soup was watered down and grossly lacking in any taste. A supermarket can of Progresso minestrone would be a substantial improvement. There really is no reason to go to this IHOP. If you're looking for some breakfast, you'd be better off finding a Denny's (ouch!) or going to the Bob Evans a little bit west on Detroit Road. Hell, if you actually find yourself in the IHOP parking lot, just go to the Panera Bread across the way.
(1)
Bill C.
Sort of a stale aroma when you first walk in. The service staff seems only mildly interested in being there. Have invariably been welcomed to a wet and semi-sticky table-top on every visit. Be ready for some serious calories here.
(2)
Yousef N.
Easily the worst IHOP I have ever been to. The service is horrendous, slow and the servers couldn't be more miserable. Food isn't great and it's kinda expensive. Go to Cracker Barrel 10 mins away from a meal that's 100 times better. 0/10
(1)
L J.
The prior bad reviews that this IHOP in Avon Commons received are well deserved. I wish I had skipped going there but I had a real hankering for pancakes on this particular day, and decided to get them to go. When I got there, the hostess gave me a menu to review. When a customer came in who she obviously knew well, she seated her and proceeded to have a lengthy conversation with her. She only stopped talking to her when she looked up and saw me staring at her. A waitress who took over for the hostess told me it would only take 10 minutes for my pancakes. I left, and returned in 15 minutes. It still took another 7 to 10 minutes or so to get my order and the restaurant was not crowded in any way. When I began eating the pancakes they were neither light nor fluffy. They came with no butter and the one tab of syrup included tasted old. I could not believe that I had passed up two Bob Evans and a Perkins to get to that IHOP. What a mistake.....
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes
Marty Z.
Nasty. Just plain nasty.
(1)Paul M.
Had breakfast there this morning. Will not go back. Prices to high. Pancakes just OK . Bacon very greasy.
(2)Teri H.
The very good service cannot compensate for the poor quality of the food. The hash browns were tough. The fruit on the crepes had zero flavor. The blue berries were yuck! Pork chops were dry. Just not a good meal.
(2)Kelly B.
It was not that busy while we were there. I asked for a kids menu and crayons. The waitress says they are out, but should have some next Friday. I'm here today, not next Friday. Anyways, eventually 2 crayons are found and a piece of paper which was nice. However, 40 minutes to get our food seemed a bit outrageous. We were told several times our food was next, but food kept coming out that did not go to our table. When we finally received our food, one of the orders was messed up, but we did not dare say anything in fear it would take another 40 minutes to have it fixed. Highly disappointed.
(1)Shelly C.
We used to come here often with no problems with no service or food quality. Last visit of a party of 6 2 adults with 4 children food came out cold and totally unacceptable, food was remade after waiting 15-20 no yes. People when food is not Kept at a certain temp bacteria grows! I has to snatch a cold sausage out of my sons hand, my waffle was cold and soggy with burnt pieces. kids pancakes here cold as well. The side of hash browns which cost $2.57 was about 4 ounces of potatoes. The manager husband omelet was warm to touch and slightly hatter inside. Dan the acting manager was totally incompetent to handle the situations. Furious!! Leaving to go find food elsewhere!! NEVER AGAIN be cautious... We walked out, I would not even allow them to remake food!
(1)Nate R.
Choose one of the two options: Great service and bad food or great food and bad service. My family and I have been here twice and those are your only two options. You can not get both.
(1)Dev R.
Slow service, incomplete meals and a whole lot of sorries/apologies. My family (2 adults, 2 kids both under 10yrs old ) visited this Ihop for dinner this past weekend. When arriving it was fairly empty. Server was pleasant- took our order, disappeared as restaurant was getting busy. We waited about 20-30mins for our meal. The meals, when they arrived at our table- were accompanied with allot of apologies. My Meal -country fried steak-looked like it had been sitting around for a while before being delivered, sauce had started to congeal. No broccoli. When I got the servers attention, she rushed off to fix oversight- 15min later the broccoli arrived, more apologies. My wife's meal was also forgettable as well. Overall poor + long experience - not worth another visit especially for supper that is. I believe it was the kitchen service and cooking that let this establishment down.
(1)D A.
Three adults and three kids. All got breakfast food and it took 35 minutes for the food to come out. When we ordered there were only three tables that were ahead of us and two were already eating. Seems like there is no manager that we can see and the waitresses appear to be having a great conversation because that's all there pretty much doing. Sorry to say once every three years is our limit. Wish we would have looked at yelp before we stopped!
(1)Patch L.
This is the first & last time I will be coming here. My fries were cold and when I received a "new" batch it was just warm, which looked like the leftovers from my order, not even hot or a fresh batch! The reason why I gave one star, was for the waitress. She was nice and I can't blame her for the kitchen staff making the food. When I got home I felt sick from eating the greasy tasting burger and the awful fries and chicken soup. From the other reviews I read, this IHOP needs a new kitchen staff who cares about sending out quality food rather than trying to get the food out which was slow and not fresh! I've been to better IHOPs and this one is the worst for food quality!
(1)Amy S.
Convenient location for us but we will never again eat here. Three of our last four visits have been unacceptable with quality of food and timely service. Today, a Sunday, at noon our waitress warned us our order would be slow in being served. This after we had waited ten minutes for a table, placed and received our beverage orders and eventually ordered our meals. Several nearby tables left due to slow service. We were not charged for our entire order. I would certainly have preferred prompt service and all three of us served at the same time. Obvious problems at this location.
(1)Jason V.
I'm a fan of occasionally getting breakfast for dinner, and IHOP would seem to be a great place to go for that. Unfortunately, this restaurant doesn't have a lot going for it. For one, once you walk in, you'll immediately be hit with this bleach-like smell. The smell is even worse if you visit near closing time, where it permeates the entire restaurant. I'm all for cleanliness, but it's less good when it effects the dining experience and makes you want to throw up, On the plus side, if you do throw up, I suppose they have plenty of bleach cleaner to mop it up and mask the smell. Ugh. Second, the iced tea is terrible. I brought the issue up with them once: They brew the iced tea in their coffee maker so--surprise, surprise--it tastes like coffee. As for the food, one would expect the International House of Pancakes to have better pancakes. They're a little bit fluffy, but definitely on the small side compared to the plate-sized pancakes you'll get at just about any other breakfast restaurant. The selection of syrups--strawberry, pecan, blueberry, and maple--at every table is a nice try, but none of the syrups are particularly tasty. I made the mistake on one visit of getting bowl of minestrone soup. Not only did they screw-up the timing of the order (Protip: Soups tend to come out before the main meal, not along with it.), but the soup was watered down and grossly lacking in any taste. A supermarket can of Progresso minestrone would be a substantial improvement. There really is no reason to go to this IHOP. If you're looking for some breakfast, you'd be better off finding a Denny's (ouch!) or going to the Bob Evans a little bit west on Detroit Road. Hell, if you actually find yourself in the IHOP parking lot, just go to the Panera Bread across the way.
(1)Bill C.
Sort of a stale aroma when you first walk in. The service staff seems only mildly interested in being there. Have invariably been welcomed to a wet and semi-sticky table-top on every visit. Be ready for some serious calories here.
(2)Yousef N.
Easily the worst IHOP I have ever been to. The service is horrendous, slow and the servers couldn't be more miserable. Food isn't great and it's kinda expensive. Go to Cracker Barrel 10 mins away from a meal that's 100 times better. 0/10
(1)L J.
The prior bad reviews that this IHOP in Avon Commons received are well deserved. I wish I had skipped going there but I had a real hankering for pancakes on this particular day, and decided to get them to go. When I got there, the hostess gave me a menu to review. When a customer came in who she obviously knew well, she seated her and proceeded to have a lengthy conversation with her. She only stopped talking to her when she looked up and saw me staring at her. A waitress who took over for the hostess told me it would only take 10 minutes for my pancakes. I left, and returned in 15 minutes. It still took another 7 to 10 minutes or so to get my order and the restaurant was not crowded in any way. When I began eating the pancakes they were neither light nor fluffy. They came with no butter and the one tab of syrup included tasted old. I could not believe that I had passed up two Bob Evans and a Perkins to get to that IHOP. What a mistake.....
(1)