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  • Michael T.

    It's near impossible to come up with a star rating for Harriet's, because their quality depends on your order. Still, this is my go-to "Homestyle" take-out joint in the neighborhood. As long as you know what to do (and not do), you'll be in good shape. So here goes. Remember, don't go to Harriet's to stay at Harriet's. It's a Kitchen, not a Dining Room. GOOD: The chili is amazing. Like, best in the neighborhood amazing. Perfectly spiced (unless you don't like anything spicy, in which case why order chili you silly dummy), chunky, flavorful, perfect ratio of ingredients, yum yum. If there are two of you, get a medium chili and a chicken sandwich (grilled or not, whatever), and just combine and enjoy. Make sure you get cornbread with that. Believe it or not I haven't tried the burgers yet (5 Napkin for upscale and Shake Shack for the rest of the time, ya know), but they look fine. Someday I'd like to compare them with Jackson Hole. Chicken meals make great cheap dinners. The chicken pot pie is good too (I'm not a chicken pot pie kind of person, though, so I'm mostly relying on my friend's opinion -- I had a taste, smiled, and gave a thumbs up). NOT SO GOOD: Don't get the pulled pork sandwich. The sauce is bland as bland can get. Somehow it's dry, too. I relied entirely on the oddly sweet slaw that they put on the sandwich to make it through. Be careful about anything that requires a side sauce or topping sauce, because they often forget. Want BBQ sauce on your chicken sandwich? Want honey mustard sauce with those chicken tenders? Check your bag before you walk away (or before the delivery person walks away). "JUST OK": Fish n' chips are fine, when you feel like fish n' chips. Nothing to write home about. Not dry or anything, so nothing to complain about either. For sides, I stick with garlic spinach, fries, and mashed potatoes. The slaw is OK on its own. Have not tried the rice pilaf or baked beans, and do NOT recommend the mac n' cheese.

    (3)
  • Elisabeth A.

    I've been walking past this place for three years with barely a glance, thinking it was just another weird hole in the wall, sketchy eatery. Then a friend of mine was visiting and she is also keen on yelp. She searched for burgers in a 10 block radius and found this place. I was surprised when we got there, since it's so small and dingy looking and I didn't know such a place could provide tasty food, but woo! it did! I love when the dingy places turn out good food. We got one of the two tables, ordered burgers and fries (and I had a stewarts soda as well), order arrived prompt, service was super nice, food was hot, fries salty and awesome. Yeah the burgers are greasy... but that's what makes a good burger! It was fantastic. Not the best burger, but most burgers satisfy me to the utmost just by being burgers. And yup, less than $10 each. Awesome!

    (4)
  • Jethro R.

    I used to love Harriet's Kitchen. The "ultimate chicken sandwich" is one of my favorites, but tonight it took 45 minutes for our order to show up. The order was incorrect and miscooked. When we called, they said they would send over the correct order, but 45 minutes later no food had come. They have lost a loyal customer this evening.

    (1)
  • Dan B.

    I used to order from these guys a lot. I kept giving them chances because I had a good experience the first time I went there. I eventually realized that the good experience at Harriet's Kitchen was a rare, unique event; like finding a toad with 3 eyes or something. The vast majority of the time, you'll likely be disappointed. The most troubling thing about this place by far is the people that work there. Not only are they extremely rude, but completely incompetent too. I can't even remember how many times I've had to send back an order because they couldn't get it right. It's always missing something; usually something that you emphasized on the phone that you NEEDED in the bag like napkins, honey mustard, silverware, or even side dishes. The guy who answers the phone doesn't speak English nor Spanish. I don't know what he speaks. He doesn't understand anything I've ever tried to say to him; and I'm pretty mellifluous. One time in particular that ticked me off was when I ordered chicken fingers with honey mustard sauce. They brought the chicken fingers with no honey mustard. I called to ask for my honey mustard. It took them 20 minutes to bring the honey mustard 4 blocks. My chicken fingers were cold and nasty by the time they came and the shady criminals absolutely refused to refund my order or get me a new order of chicken fingers. Another time, we ordered for delivery 45 minutes before close and they just decided to NEVER come. We waited for an hour and 45 minutes starving for our food before we came to the conclusion that Harriet's just ditched us. We weren't that surprised, Harriet's has done a lot to screw us over in the past and that was the last straw. The food isn't even that good. The 1st bacon cheeseburger I ever had there was delicious and ever since I was trying to repeat that experience, but was disappointed every time. The burgers now always either seem to be cooked all wrong or they have crunchy bits and parts around the patty. Plenty of other places in the neighborhood have better burgers and food in general. This place doesn't deserve anyone's patronage, these are people whose moral fiber is so thin that they're willing to ditch people on delivery and not correct their mistakes when they make them. To me, that's enough reason to put this restaurant on my banned list forever. I just don't want anyone else wasting their money there because that's what happened to me several times.

    (1)
  • Emily C.

    I have eaten here twice now, once pick-up and once delivery, and I really like this place. I have only gotten the veggie burger, and it is excellent. The grilled onions are a great touch, and really make this more than your average grilled patty. I wish I could give a half-star extra for the wilted spinach, it really is AMAZING, but if I have to pick between 3 and 4 stars I have to go with 3. I thought the service was fine, delivery arrived in under 30 minutes and the food was still hot. When I was there to pickup the owner was behind the counter whipping his staff into shape, so I think he must have really taken some of the criticism posted on here to heart.

    (3)
  • Peter W.

    After ordering numerous times through Seamless, some of the most delicious burgers and comfort food on the UWS, today's order was incomplete. The burgers were wonderful as usual, but I felt that I should let them know that they messed up so they could do better by their loyal customers. When I mentioned the mistakes (mislabeling the orders, putting cheese on a burger ordered without cheese, forgetting the bacon on a burger ordered with bacon, leaving out the requested mayo on the side), I was met with fierce hostility. "What do you want, credit?" I replied that I wasn't interested in credit just for $1.25 bacon, I wasn't trying to be petty, I just thought he would like to know that orders were going out incomplete or incorrect. "Oh, well, what do you want, my FIRSTBORN?!? A free burger? How about TWO free burgers!" I was then mimicked on the phone, ridiculed, and when I asked to speak to the manager or owner, he said, "I'm IT!" I'm sure if you want good comfort food at high prices (normal for the UWS), then as long as you don't complain, Harriet's will treat you well! Or maybe it was because I was a take-out Seamless customer, and they don't want our kind around! Either way, I'm no longer ordering from them.

    (2)
  • Jesse R.

    Wow, one of the city's best burgers for a great price. The hand-cut fries are also a serious win! Our pool league likes to come here before/during/after games, and its quickly becoming a solid go-to joint. The staff is friendly for a chat while you wait. There are lots of chicken-based dishes which also seem to be a local favorite!

    (4)
  • John H.

    There is a hand scrawled sign in the window to the effect of 'maybe the best effing burger in NYC'. That pretty well sums it up. The seats are fairly grim, but if you're looking for a great burger and fries, look no further.

    (4)
  • Gracie B.

    Got it delivered. Food came a little cold, but I can let that slide. My BF got the soup - delicious! He was suffering from a cold and it hit the spot. I got the fried chicken plate - Fried chicken was moist and plump, but the batter was a little weird. I think there is cinnamon or nutmeg in there. The mac and cheese was pretty pasty - not my fave, but the BEST thing we ordered was the wilted spinach. WOW. I will head back just for that.

    (4)
  • Scott R.

    Okay spot for take-out comfort food. I found the roast chicken okay but I prefer Chirpin' Chicken's. Nice selection of sides - I like the mashed potatoes and veggies. I was a little disappointed by the burger - I must've read some article that said it was very good. It was an okay 8 oz. but it felt like a Costco patty - you call yourself a kitchen, let me see some goddamn hearth, you know? This place marks the dingiest hole I've ever seen put 'Kitchen' in their name. Isn't their a code that places with "Kitchen" are cute, homey places? Tidy? Hygenic? Unless Harriet is a middle-aged Hispanic guy, I'm not even sure the possessive noun is accurate. But if you want comfort food at 1/2 the price of Good Enough to Eat, you gotta be willing to sacrifice something. So just order it over the phone and find a hearthy screenshot online to paint the mood.

    (3)
  • Jen X.

    I had ordered from them a few times with adequate service/food, then one night my bf and I ordered in dinner from them and after it had been an hour and a half and they didn't show up- I called. They told me that I was out of the delivery area, which is odd to begin with since I had gotten delivery there a few times before, but the thing that really bugged me is that they didn't even call me to tell me that they weren't delivering the food!

    (1)
  • E S.

    I just made my first delivery, the food arrived cold and over cook.

    (2)
  • Sheena L.

    This review is most definitely skewed by my out-of-towner incredulity at getting a chicken pot pie delivered to my doorstep, but I thoroughly enjoyed my fried chicken, mac & cheese, and potato salad. The chicken pot pie was buttery goodness, but it was on the soupy side for my taste. The post-chicken, pre-Project Runway-premiere nap I took was pretty sensational too, if not the most ladylike thing I've ever done.

    (4)
  • Terri C.

    I tried ordering delivery and no one apparently speaks English during lunch time hours. I canceled my order, but they still brought my order an hour later/hour old food, but then demanded cash. Bad service ruined and wasted my lunchtime.

    (1)
  • Mike D.

    My wife and I have a constant argument over the best burger in Manhattan and I always go back to this place. If you're into that sort of thing (burgers, not arguments), at least give it a try. It's a man's burger.

    (5)
  • Oliver K.

    Harriet's Kitchen serves up big sloppy juicy burgers topped with grilled onions. It's delicious. Only minus is that the wait can be a little long and if your stopping by to pick up your order the cashiers might forget about it...But, that did get me a free slice of carrot cake one time...which was reallly good.

    (3)
  • Charlene J.

    my friend had only told me about this place the day before; i happened upon it one day while wandering on UWS. Saw the Harriet's sign first, then saw the hand written sign in the window with something like, "we make the best effing burger in New York!" (it actually said "effing.") There were only two tables inside (seems it's mostly takeout). I ordered the burger and fries. After a few minutes I get it at the table. It was more done than I ordred, but still incredibly juicy and flavorful and cheesy. The fries were also amazing - thicker and still with skins on, crispy and sort of mushy if you can imagine. I had a lovely carb high going on afterwards.

    (4)
  • Brandon H.

    Complete rip off!!! They charge $14 for a "Cobb Salad" that is actually a side salad with some chicken. I called to complain and the only response I got was "I don't know what to tell you" Horrible. DO NOT ORDER

    (1)
  • Rocco R.

    The cheeseburger is AMAZING !

    (5)
  • Linda C.

    I agree with Sarah, the key lime pie IS GOOD! I've only ordered take out from here (its a tiny place). They deliver quickly. I would never even think of going out to eat at this place, only because from the outside, it doesn't even look like they have tables or anything. Things that I've had that I like: chicken pot pie, homemade chicken soup, mozzarella sticks (very good), mild chicken wings, and the chicken entrees. Can you tell I like chicken ;)? I find the food consistently good. Their salads are ok too. Totallyl great comfort food for ordering in. And they also have snapple which I love...:)

    (4)
  • Sarah T.

    Oh man. TWalking by Harriet's Kitchen, it looks like an american version of one of those small, chinese food hole-in-the-walls that are best avoided at almost all costs. But one day I ordered from Harriet's Kitchen on a whim, and let me tell you, their 3-hour braised beef in red wine is delicious. Surprisingly delicious. I can't speak for any of the other food, but I've ordered this twice and look forward to the next time I order it. The key lime pie is good too.

    (4)
  • Rachel B.

    they have a knack for screwing up orders, and the burger and most of the entrees are hit or miss, but order in the chicken pot pie or mealoaf on a rainy night and you'll be totally happy. that is if they get your order right...

    (3)
  • Whitney A.

    So, I'm a chicken soup snob. I grew up eating (and now making) my family's Jewish chicken soup. It's one of my favorite comfort foods, and I have never been to a diner or a deli that makes anything that even resembles the real thing, let alone compares with it. I came down with a cold yesterday, and was really wanting some soup, but not wanting to do all the work involved in making it...so after reading Yelp reviews, I decided to take a chance on Harriet's. I can't believe it, but this actually is REAL chicken soup! Is it as good as my mother's? No, of course not. It's a bit on the salty side for me and I think they use fewer vegetables, and I'd prefer a different kind of noodle....but....that said, I could taste the chicken in the soup and the mouth feel of the broth was correct. What's more, when left overnight in the fridge (I ordered the large, so I had some left over for today) the soup gelatinized! For those of you who are unfamiliar with good chicken soup, this is what SHOULD happen when enough chicken is used and it's cooked long enough. So, color me impressed. I'll definitely be ordering this again. It might not be Mom's, but it's the closest restaurant made substitute I've ever tasted.

    (4)
  • JB A.

    If you're having a burger on the UWS don't wait in line at shake shack, come here and get a better burger every time.

    (3)
  • Mike I.

    Burger was on greasy bun. Meat was low quality. Cooked onions appeared tired and were probably cooked days ago. The fries were nothing special and this place doesn't provide ketchup. Any diner is a better option for a burger than this!

    (1)
  • Mary A.

    I ordered fried chicken--which was so close to burnt the styrofoam boxes it was packaged it were melted. Not acceptable. Very spicy too. Everything was nasty. Will never order from here again.

    (1)
  • Benjamin M.

    The main reason I would come back to this amazing town. Thank god for chicken and sunday nights when you cant be bothered to cook and you the hangover is still pounding. When it comes to recommendations I would order everything, and then add extra gravy. save it in the fridge the next day you will thank me ALOT! Enjoy friends, i'm going back when I'm next on the block!

    (4)
  • Mike W.

    Excellent burger. Fairly priced. Friendly staff. Cozy seating (2 tables). They do a lot of deliveries, the phone didn't stop ringing while I was eating lunch. Regulars kept coming in and out. Menu is cool with a lot of comfort foods. Overall - great local place, nice menu with good prices and a nice varied selection. I'm a happy camper.

    (5)
  • Chris W.

    I have ordered from here a handful of times and every time is a new experience. Sometimes it's all great, sometimes it's all bad, but no matter what every time they forget something. Tonight was no exception, the fried chicken was very good, the mashed potatoes were dry, and the corn bread was burned. They also forgot he extra side of gravy I ordered and brought no utensils.

    (3)
  • Mitch G.

    Just ordered from Harriet's (only 2 tables and no decor to speak of so it's pretty much take-out or delivery only) and was happy with all the food and delivery service. We made special requests to and they were honored properly. The burger really was the best burger I have had in a long time, and cooked just as requested. Lemon Chicken with Linguine was great. Chicken pot pie was pretty good. Delivery was very quick, faster than indicated (we ordered before 6pm so it was probably before the dinner rush). Only feedback for Harriet's is: when someone orders a burger and fries, you should send ketchup! There were also no utensils or napkins, which for us wasn't a problem, but definitely could be for some.

    (4)
  • Jose R.

    I went there Saturday and let me tell you the Chicken pot pie was awesome. I also order the fries and it came with a sauce that was delicious. Who ever knew chipotle and mayo together. I know chipotle has some mayo but adding more was genius. This owner deserves a hand shake. I can not eat my fries without this makeshift sauce best ever.

    (5)
  • Roger S.

    Just ordered their fried chicken. Extremely over cooked. The breading was so dark, it was almost black. The potato salad and cole slaw were acceptable and the spinach and garlic was excellent. But I doubt I will ever order the fried chicken again.

    (2)
  • Julian K.

    Best delivery burger I've ever had!

    (4)
  • Peggy R.

    There are very few acceptable delivery restaurants on the upper west side. That is the only reason I order from Harriet's. The only decent dishes are the lemon chicken with linguine and the chicken pot pie. The rest of the food is dreadful. The persons who take the telephone orders are untrained, do not pay attention, and have not been trained. Too bad for us UPW residents.

    (2)
  • Michael A.

    Food is good, and clean. I wouldn't recommend ordering out, they take way too long and packaging isn't great, especially if you order sweet potato fries, they just throw it in a brown paper bag, and it's horrible.

    (3)
  • S K.

    Harriet needs a new kitchen. This one looks like a Chinese restaurant. So uninviting. I guess it's clean, but it's just so uninviting on the inside with sloppy, handwritten signs scotch taped to the outside. If this were a bar, it would make the "NYC Dive Bar" list. So, ordering for delivery should be an option, except it takes an hour to arrive. No thanks.

    (1)
  • Gary R.

    After waiting 45 minutes for delivery I called to check on my order and was told we haven't gotten to it yet, we are busy. Me too, I'm busy letting Yelp know how bad your service is. The people on the phone are rude and often playing with a little less than a full deck. Absolutely horrible service. Lose my address in your phone bank please. No matter how tasty the food, if it does not get delivered it doesn't taste that good.

    (1)
  • Rita R.

    Harriet's is close to my apartment. Their menu always looked interesting, and I love Fish 'n' Chips, so I decided to give it a try. -- The Beer-Battered Fish: almost all batter with a tiny slice of fish hiding inside. -- The chips: soggy; 90% grease, 10% potato. -- The accompanying "Coleslaw" had no resemblance whatsoever to Coleslaw. It was a heavy-on-the-mayo/extremely-low-on-the-pickle tartar sauce. -- I'm also a big fan of onion rings, so I ordered a small side of those. Again, all batter. If there were onion slices in that batter, they were so thin they must've dissolved in the deep fryer. I wish there was a category of minus-stars. I'd give them a minus-3.

    (1)
  • Lauren B.

    This isn't the kind of place I can give 5 stars to, but I could see why a Yelper could love it. It's kind of like the dive bar of take out cafes . . . there isn't much attractive about it but there is something simple, hassle free and comforting about it. The food is all right, and you almost feel as though you are walking up to the back of someone's kitchen. There is a convenient feel to it but don't expect to be wowed by the aesthetics.

    (3)
  • Paul K.

    This place makes great food, but the only reason why I'm only giving it 3 stars is that it all depends on who is working the grill. There is one guy there who gets lazy at times and leaves the buns sitting out all day. They get pretty hard a stale. He then tries to throw them on the grill in hopes of toasting it back to freshness (doesn't work). I once tried bringing it to his attention, and he tried to argue with me that the buns are hard because they were toasted. But then I demonstrated to him just how hard they were by tapping on them with my finger nail. They made a very loud sound, and he knew he was found out. He apologized. But it happened again just two days later. Out of 5 trips to this place during the day time, you might get 1 or 2 bad experiences. I think they have a different guy during the evenings, and I have never gotten a bad burger then. The Indian Grill-Guy is the better one. TIP - they use the same buns for all their sandwiches. So if you order a sandwich, just be sure to check your food before leaving with it. Feel the bun.

    (3)
  • Erum R.

    Tried this neighborhood gem and was highly impressed. It's a small joint with only two small tables (if you're interested in sitting) but I definitely think this is more of a grab and go kinda place based on the flood of phone calls they received while I was waiting for my food. They advertise a burger, toppings and fries for $7.95 on a self made sign hanging outside their window but it was a bit higher, at $9.50ish. I'm not complaining considering the portion sizes they offer. I ordered my burger medium well and it came out closer to well which is fine by me. They have 3 types of cheeses if you're interested: cheddar, mozzarella or bleu. I opted for the cheddar while my fiancé tried the bleu. Right when we put in our order the guy threw two fresh patties on the grill, which already adds points in my book for freshness. We took our food to go and I was very impressed by the size of our meals. The patty was huge and reminded me of something my dad would grill on a summer day versus the skinnier patties you find at a Shake Shack or Five Guys. Also, there was barely a drop of grease on the whole thing. A lot of times I feel full to the brim post burger indulgence but this time I felt happy and satisfied :-) You can tell freshness is key at Harriet's and they make efforts to stick to "home made". The burger was topped with tomato, shredded lettuce and grilled onions which is a perk you usually pay extra for. The cheddar I added was great and my fiancé really enjoyed the bleu cheese. We also shared a side of fries which were delicious. Also not too greasy, they were hand cut and seasoned well. I'm a ketchup junkie and didn't feel I needed too much. Clearly I loved Harriet's and believe everyone else will, too. If you find yourself on the Upper West Side or just want to check out a local burger joint, drop by! They also offer a large menu of comfort food options (fried chicken to mashed potatoes to Italian entrees as well) so you can definitely find something to please your appetite.

    (5)
  • Jeff O.

    Dear management: Your customers realize you're serving bottom-shelf bacon, previously frozen onion rings and blue cheese dressing that could double as Elmer's glue. Please get it together, many thanks.

    (2)
  • Canekqua H.

    Love this place. Have really old food. I have tried some of everything from the fish to the rotisserie chicken it's all so amazing.

    (4)
  • stu i.

    We ordered from Seamless, which said 30-45 minutes. The allotted time passed, and we called to find out what happened. Harriet wasn't there, but the female who answered said our order just left. We said that your Seamless estimate must be wrong, to which the female said "obviously". No apology, no nothing except rudeness. The order arrives after an hour, and it's a mess. The gravy from the mashed potatoes leaked all over the bag, the sweet potato fries were no longer crispy, the fried chicken was over-fried but my kids were starving so they ate it. We called Seamless, and they arranged for a partial refund and a discount on our next Seamless order for our troubles. Seamless to the rescue, never again to Harriet's Kitchen.

    (1)
  • D K.

    Consistently delivering the best burger (bacon, cheese, onions) on the UWS. Absolutely delicious. The chilli really hits the spot on a cold day. Highly recommended.

    (5)
  • Samantha K.

    Whoa, surprised to see so many negative reviews here on yelp! Maybe I'm a lucky one... After roaming around the upperwest trying to find somewhere we haven't been my boyfriend and I decided to bite the bullet and try the hole in the wall burgers that claimed to be the best in manhattan. Theres barely any room to dine, so I suggest taking out. I ordered a chicken noodle soup, which was quite delicious and a burger with fries. It was all glorious. The burger was moist and tender, juices dripping at every bite. Fries were fries, cooked well and not overdone or seasoned specially. Aster such a great meal we decided to order a few days later. Our food arrived within reasonable time. This time he got the wings and I got the chicken parm with mozzarella sticks and AGAIN everything was fabulous! The mashed potatoes I have become a huge fan of, such a unique and savory taste! I highly reccomend Harriets, a gem in the neighborhood.

    (4)
  • Kassaundra G.

    So im the girl that uploaded a mobile photo of the burnt chicken they delivered to us. seriously was a horrible experience. Harriet's aint cheap and the owner apparently doesnt care about customer satisfaction. Four of us ordered two burgers and two grilled chickens, and then a large ceasar salad. The salad first of all was really small and was way way way overpriced. not a meal for sure. then the chicken they delivered was too burnt to eat, and when we called the person working said "call tomorrow and talk to owner." No offer of bringing another one, exchanging for something else, or a refund. So my friend called the next day to talk to the owner and apparently she played phone tage with him forever..and gave up. my friend is a force to be reckoned with, she does not give up easily, especially when she feels she has been treated unfairly. The fact that she gave up means the owner did not make it easy,. So moral of my story- crappy chicken, overpriced, and then no customer service. I will pass on harriets.

    (1)
  • Tony L.

    After just two weeks I have come back here three more times for this burger! I crave it now. I'll be on the subway on my way home from work and I can't get Harriet's Burgers out of my mind. It is a blessing/curse that it is basically under my apartment. The burgers are consistently good. The grilled onions that top it really make it unique and simply delicious. The spuds are cut fresh daily and never taste old or under/overcooked. You can't have a burger without them. For dinner to be a filling burger, fries and a coke and it all come under $10, you can't go wrong. If you're lucky you'll get one of two tables...or just take it to go and enjoy it at home or in the park! It doesn't matter where you are eating the burger as long as you're eating it...

    (4)
  • Aud B.

    Ordered a medium rare burger with fries, Automated site ordering kept insisting I have cheese. When it arrived it was well done, without onions and with soggy fries. There was no cheese but I was still charged for it.

    (2)
  • Polly A.

    NEVER ORDER FROM HERE AGAIN. Amazingly .... We ordered dinner and waited for 1.5 hours. They first said that the delivery guy left 15 minutes ago. We called after another 15 minutes, without even asking for our address to know what order it is, she said the delivery guy left 5 minutes ago.

    (1)
  • Elaine K.

    We ordered from here after numerous times reading that it was the best effing burger. Well I'll tell you, it's an okay burger, definitely not the best. Using Seamless web, we ordered standard cheese burgers with cheddar and an order of mac and cheese. The delivery time was average. We always forget to order our burgers a little less done than we actually desire since it seems to cook on its way. My "medium" burger was actually more like medium well. You see my point. Anyway the burger was thick but not really juicy or overly flavorful. My fiance liked his cheese (he ordered extra). It was white cheddar which was cool. The bun was a standard seeded bun...nothing toasted or special. The mac and cheese was average thick, southern style. Not the best I've had, not the worst. Overall the experience was just ok. There are better places for a burger in the area (Shake Shack, Big Nick's, Jackson Hole just to name a few). The prices are pretty cheap but it's just not worth it.

    (2)
  • Michael T.

    I have ordered delivery from here many times. Terrific lemon chicken with pasta. Roasted chicken is good too. It is down home comfort food.

    (4)
  • Carol H.

    I've only come here once for take-out, but I see it as my hole in the wall hamburger place. My cheeseburger was definitely made to order, but I didn't pay attention about the fries. I don't usually eat fries, but I wanted to try the whole deal, and they were worth it. I can definitely see how they're super absent-minded--I was the only person there, and as they were making my burger, the counter guy asked me if I wanted any ketchup/mustard/etc with it. I told him just ketchup... and something like 5 minutes later when my burger was done, he put it in the bag, paused, and was like "what did you want again?" I chalked it up to it being a long day, but yeah, maybe that's how they always are...

    (4)
  • Leif E.

    This place does not deserve the one star that Yelp is forcing me to give them. After placing our order over the phone it took over an hour for the food to arrive, minus several items. A call was made to the restaurant to let them know and they promised that the items would be replaced. 2 hours after that the items were still not replaced and a third call had to be made. We were reassured that the delivery man was "on his way." This process was repeated until they closed with our order never being completed. We later found out that a friend of ours got food poisoning from their parmesan chicken

    (1)
  • John C.

    Had the 8oz burger. The burger was very tasty. The price is a bit steep for the burger considering the competition. I've spent less at other amazing burger places, ie: shake shack, etc. Maybe they need to do a 16oz burger to set themselves apart from others. Also had the coleslaw. It was tasty, but a bit watery, and the price on it was a bit steep as well.

    (3)
  • Kevin C.

    Fried Chicken and Beef Brisket=Greatness Went back for the famous burgers=Greatness Went back again for something new...The Fried Cod Fish Sandwich=Greatness Part of me worries about the "Pending" grade on the window, and then part of me wonders about the "A" grade restaurants that don't even come close to Greatness.

    (5)
  • UWsider M.

    Had high hopes after reading some glowing reviews but this is the SECOND time we have ordered from Harriet's and it is the SECOND time the food has been late (as in, over an hour) and the order was then cold and incorrect. When you order in NYC, you do it b/c you think you will have a hot meal in 20 minutes or less...an hour and a half, COLD, and oh yes, completely wrong? UM no. And too bad...cause the burgers are actually quite good. Here's to a restaurant gearing up on not only their workforce, but also a common courtesy (i.e.- please hear me and get my order correct). NO. NO. NO. Save yourself the wait and anger. Order elsewhere.

    (1)
  • Jon M.

    The claim to fame at Harriet's Kitchen is the burger. But really it's just alright. It seems like anyone can make it at home with some plain old unseasoned ground beef. Heck for $2.25 LESS go down the street to Shake Shack and have a knock-you-off-your-feet Shack Burger. The kind that makes Californians who have sworn on In-N-Out all their lives forsake their false god and worship the new delicious deity of a patty with Shack Sauce. Then take the cash you saved from Harriet's lonely, overpriced hamburger and buy fries to go with your Shack Burger which aren't soggy and gross like HK's. The "giant" caesar salad with chicken for $12.75 is highway robbery because it was really actually lilliputian with about 1/3 of the romaine lettuce you'd expect, out of the box croutons, and what probably amounts to a quarter of a breast of sliced chicken. My girlfriend gave their Chicken Meal a shot, but it was more adequately called a Charcoal Meal as it was burnt beyond recognition, dry like dust, and 75% inedible.

    (1)
  • Robert W.

    The burger is superb, as advertised, and the chili is almost certainly the best I've had (ask for cornbread to go with it). Don is a delight and Harriet's is a great asset to the neighborhood.

    (5)
  • Meg B.

    Ordered from here on a Sunday night and after waiting over an hour for my food, I called to see if it was on its way. Was told the guy had just left, and he came 30 minutes later with only half my order. Called and was treated horribly by Charlotte, told I couldn't be refunded for my missing meal only could get credit for the future and that there was no manager to speak to. Delivery.com got involved and they couldn't get ahold of the manager after a week so refunded me for the extreme delay and awful service.

    (1)
  • Michael W.

    The Fish and Chips, the Chicken Wing plate and the Burger are staples for my work weekend lunches. HK doesn't disappoint.

    (4)
  • Lisette S.

    Ok so I got a cheeseburger and fries and my bf got the applewood smoked bacon cheeseburger (no fries) ($16 for both) Burgers are made to order and they were soo good. I had a hard time finishing my meal and could say that unless you are starving you could prob share a burger and fries combo. Next time I am craving a burger this is definitely a spot that I will consider!

    (4)
  • Amadeo P.

    I came her a couple of times when I used to work in the area. I was looking for a good burger. I'd had burgers before in the area, but they weren't anything special. I was looking for a REAL burger. Something like Paul's Place. I found Harriet's Kitchen here on Yelp and figured it was close enough to my job to try it out. I've gotta say, their burgers are amazing! It's not quite Paul's Place in size, but in flavor, it sits up there with some of the best. It's a really dingy looking place. You could easily pass it walking on the street and never think twice. It looks like a rundown ghetto Chinese food restaurant from the outside. Un-befitting of the quality food inside. lol. But you know what, it's kind of adds to the charm. And it actually helps in keeping this place a bit of a secret :) Highly recommended for a good burger if you find yourself in the neighborhood.

    (4)
  • Kirsten S.

    It's clear that this is a homey, family-owned small business that takes pride in its food. For quick take out and non-fancy food, Harriet's definitely earns a 4. In the grand scheme of things, it would probably be more like a 3, but we all know that Yelping is relative. Read on for details... I ordered the fish and chips to go, and while the fries were a little limp, there were three things that stood out to me about the meal: 1. The fish was fried in perhaps the most perfectly constructed batter I could ever ask for. Excellently crispy, not greasy, dark brown goodness. 2. The tartar sauce was clearly homemade and somehow tasted both lighter and creamier than most tartar sauce I have had. How is that possible? Don't ask me... ask Harriet. 3. While waiting for my food I was able to eavesdrop on the cashiers, who were exchanging funny stories about people who call in orders (like the woman who ordered fish and chips but asked for no coleslaw on the side because she's watching her weight... hmmmmm). I image that if I ate burgers I would believe the sign that says that they have maybe, just maybe, the best effing burger in all of New York. Wouldn't put it past them!

    (4)
  • Stefanie B.

    Meh. HK is OK. It's my option for when I can't decide what the hell I want, thus opting to order something simple, cheap and quick. You get what you pay for- the food is not great. I've regretted it every time I ordered, except for once when I had been drinking down the street and was in desperate need of mozzarella sticks. Theirs are pretty good. The fries are not. The chicken fingers are EXTREMELY dry- impossible to eat without sauce. Unfortunately, the honey mustard sauce they give you is disgusting- it's literally a cup of honey with some mustard thrown in and mixed around. Way too sweet and gelatinous. They don't give any extras like ketchup packets or salt and pepper, so you're stuck with what you ordered. The chicken sandwich surprised me by being an actual grilled chicken breast covered in mayo- no breading to speak of. If you're going to slather a piece of chicken in mayo, you need to get some sort of crunch going on to balance it out... otherwise the consistency is just... gross. The chicken pot pie remains the best thing I've had here, but it was far from fabulous. Reading over this, I realize that I eat a lot of chicken products. Maybe if I had a burger, my opinion would change? Not really willing to take the chance, though.

    (2)
  • Peter M.

    The food at Harriet's Kitchen is good, not great. But for some reason this fluorescent-lit hole-in-the-wall garners high expectations from its patrons. I don't know why; very rarely is a fluorescent-lit hole-in-the-wall a great restaurant. This restaurant is what one should expect from a fluorescent-lit hole-in-the-wall. If Harriet's Kitchen were in, say, Darien, Connecticut, I might give it four stars (because my expectations would be lower for a Darien-based fluorescent-lit hole-in-the-wall). But for a New York City-based fluorescent-lit hole-in-the-wall, this restaurant is what I'd expect -- which is just A-OK.

    (3)
  • Laura K.

    They rave about their burger which was good but nothing compared to shake shack or corner bistro. I do think that their mozzarella sticks are some of the best I've ever had. Also delicious homemade iced tea. Definitely do takeout or delivery, the restaurant is a hole in the wall with fluorescent lights and one table.

    (3)
  • Michael M.

    There's a sign in the window that claims that Harriet's is the home to the "best effing burger in New York". Well, they're right. It is. Even with the influx of fancy burger joints into NYC, Harriet's still blows away the competition. Shake Shack, Five Napkin, Five Guys, and all the rest still cannot come close to "the best effing burger in New York".

    (5)
  • K K.

    Maybe, just maybe, Harriet has absolutely no class. But the real crime is that the burger is a low-quality, wet, greasy slop, and no better than something I could whip up in my kitchen in less than 18 minutes. I really am perplexed by some of the great reviews this place is getting, have these people ever had a quality hamburger?

    (2)
  • Debie K.

    The second I walked in, I felt like I was at some dingy, college-town take out joint. The staff behind the counter were a couple of guys in baseball caps milling about and everything was dished out in styrofoam containers. Was this really the UWS? My roommate and I both ordered the "ultimate chicken sandwich" and swapped out the fries for a side of mac 'n cheese. The fried chicken cutlets on both our sandwiches were pounded incredibly thin and some parts of my sandwich were just fried batter without the chicken. The parts where there WAS chicken was good but was also fried 2 seconds away from being burnt. A little too crispy for me. The mac 'n cheese was alright-- a little reminiscent of high school cafeteria style but a few notches higher. Still comfort food in it's own right. Our entrees each came out to around $11. Not sure if I'd be so willing to recommend Harriet's but if you're jonesin for some Southern cooking in the neighborhood, it wouldn't be a bad option for take out.

    (3)
  • Billy D.

    This take-out joint (well, there is 1 table, if you want to eat in an ugly hole in the wall place) claims to make the "best f@#king burger in NY." They're close, they're really good. But they're not the best. That said, the food here is pretty OK. You won't go wrong with their the roasted chicken, fried chicken, chicken sandwich or chicken wings (see a pattern here?). So, if you're gonna order some take-out or delivery, do yourself a favor - do it on Seamless web. Ordering over the phone sometimes ends up with a messed up order. And you don't want that when you're waiting for "almost the best f@#king burger in NY."

    (3)
  • Kim A.

    Great burgers- we've been ordering from here for years. Burgers and fries are always delicious and the delivery is pretty quick for the neighborhood. But recently I ordered a grilled chicken sandwich and the chicken wasn't cooked all the way. I guess it could happen anywhere, but this is going to make it hard for me to order from them again, even if it's not chicken. But I have a feel that their bacon cheeseburger will still convince my husband to order again.

    (3)
  • Brian S.

    A bit hit or miss, but when they hit the burger is top notch. Thick, juicy (I prefer mine medium rare) great beef flavor, almost too big. Toasted sesame bun with caramelized onions, a burger's best friend. I suggest take-out over delivery; I've always gotten better food when I walk in. My delivery orders have featured many mistakes and a lot of over-cooked burgers and old french fries. The fries, even at their best, could use another dunk in the fryolator. For the price it's become a good neighborhood burger option. The inconsistencies are troublesome but understandable for a take out place.

    (3)
  • Alan B.

    Harriet's home delivery chicken is tasty and always reliable. I'm a purist on my mashed potatoes and resent any inclusion other than butter. Harriet's have something green in them, chives maybe, but are still darn good and the gravy is the best. Can't imagine better in a take out/delivery cafe. Okay, sometimes the chicken is a bit dry but I think that may be because I order the grilled skinless chicken. Feel that I get a healthful meal, always well prepared and at a good value. What's not to like?Yes, Harriet just might make the best take out chicken on the Upper West Side. Kudos.

    (4)
  • Sally S.

    I ordered the lemon chicken with pasta and it was delicious. Some people commented on how the chicken was over cooked in these reviews. Not so in my experience. In fact it was luscious and tasty and perfect. Really great prices for really great food. Perfect to order in if you're in the mood. Delicious and nutritious. Can't beat the prices.

    (5)
  • Minori K.

    I love the" 8oz cheese burger" and chicken noodle soup here...REally. But I don't know why sometimes great sometimes too bad. Today's Burger was ok, not great like before and soup was too salty. I thought If i had finished this, I would have been killed ...lol (kinda true) f. I need the soup especially to get over the winter..I hope they fix their food soon..... because I'd love to order again! (Delivery person is always nice tho)

    (3)
  • Grace L.

    A bit surprised by the pictures I see posted here, since we've never actually been to Harriet's! Though we've never been, we have ordered delivery from Harriet's a lot! And I have to say, I'm a huge fan of their fried chicken and all the sides I've had have been great! The first time I ordered, the guy on the phone was very helpful and was honest about what he recommended and what he didn't, and what food traveled better for better taste! It's too bad I'm on a diet now, or else I would order more of their fried chicken!!

    (4)
  • Non N.

    Delivery man was rude: he didn't say a word, but just handed me the bag and left. I included a tip in the online order-- perhaps Harriet's didn't give it to him? Also, they charged for but did not deliver a side of gravy, and I asked for but they did not deliver utensils. These are small things, but when added up put a damper on the whole ordering experience. If every other place in the city gets these basics right, why should I order from Harriets again?

    (2)
  • Darlene F.

    "Meh. I've experienced better." Can't complain about the burger or fries. I had a bacon cheeseburger with fries. Fries are good, but stay away from the mozzarella...I asked if its fresh mozz, she said yes. Clearly it wasn't, its processed mozzarella.

    (2)
  • Chris P.

    "may be the best effin burger you'll have in NYC".. well, that's what they say anyway. I tried the burger and it's not the best, but it's pretty good. I stopped in and got a take out order with fries for around $8 and it was ready pretty quickly. I ordered med-rare and it was more of med-well.. had they cooked it correctly I probably would rate this 4 stars, but I don't like my meat brown. All in all, its got pretty fair prices and it was pretty tasty burger. I'd be interested in trying some other menu items for sure. It's worth a stop if you're in the area.

    (3)
  • Hal S.

    Tried the bacon cheeseburger on the recommendation of nycfoodguy.com . It was awesome! Thick and juicy, with hefty slices of bacon. I'm going to vote this best burger in Manhattan, with the caveat that I haven't bothered to stand in line for the more obvious contenders. The girl behind the counter was literally 10 years old, but for a burger as inexpensive & tasty as this, I'm all for violating a few child labor laws.

    (5)
  • Justine H.

    83rd & amsterdam. what am i eating for dinner. can't find a deli or market that sells cold 6-packs of beer within a 3 block radius. settling for room temperature bud light. gross. harriet's kitchen, suggested my cousin. soul food spot with supposedly great cheap burgers. with the uws shake shack 6 blocks in the other direction, and it being 95 degrees out, we decided to give it a shot. it's a take out joint. 2 tables max. 2 seats at each table. no AC. that was enough to make up our minds. we'd be taking our food to go. ordered up an 8oz cheeseburger med rare with cheddar. came with grilled onions (tho i prefer raw onions on my burgers), lettuce, tomato, and fries. cousin went for the bacon cheeseburger medium with a side of mac n cheese. grabbed a separate side of cole slaw to even out the grease. the burger was gigantic ('how long had it been since i had an 8oz burger', i wondered), and by the time we had climbed the 4 story walk-up, the ginormo hunk of meat was sitting in its own wonderfully bloody juices. a bite later, i knew why places like shake shack, jg melons, etc get the reputation they do.. bc their patties really do beat places like harriet's. it's not to say that harriet's is bad or below average because it's not. but it lacked full "burger flavor". what was missing? no idea. the tomato that came with the burger was slightly green, another pet peeve of mine. the fries were semi-crispy, semi-mushy, decently salted. the mac n cheese was reminiscent of kraft's easy mac, which, for the record, i love, but not if i'm eating at a "soul food" spot. the cole slaw was spot on (yay!) & completely necessary. for the price, i can't complain, and it ain't a bad burger. but having said that, i know that by paying a little bit more, i can get a whole lot more flavor and hence feel more satisfied after finishing my meal. and at the end of the day, i always realize.. i'm not that poor. i'll always opt for flavor.

    (3)
  • Joseph T.

    Ok, so I used to like this place until tonight!! I ordered and was told 15- minutes or so. 45 minutes later I called and was told the delivery guy came back because the little paper with my address and phone number had blown off his bike in transit. So the person on the phone said he would give me a comp dessert. Nice, but It took another 15 minutes for the guy to buzz. I buzzed him in, no show. I call on the intercom and he says your buzzer is not working. So I go down the stairs and say what's the matter? If buzzer is not working, you have a phone number to call me. He says to me quote" I don't need your SHIT attitude!" What???????!!!!! So I told him where to go and take the food back with him!!!! You don't ever talk to a customer like that!! Call the restaurant to complain and was told the owner would not be in until Monday morning. You guys just lost a customer!

    (1)
  • Wayne C.

    they claimed to have the best burgers in town. pretty good, but not the best by any means. what is good there is their chicken, whether it's fried or roasted, they are prepared well. the best thing on the menu is definitely the perfectly wilted spinach.

    (4)
  • Monica K.

    Wow - great burger. I was in the neighborhood for business a few days ago and I've had the delicious aroma in my mind ever since so I decided to go back today. Got 3 burgers to go, the service was fast enough and, even after I carted the burgers back across the GWB to NJ, they were still AWESOME. Great charbroiled flavor. We got the spiced corn (my daughter is a big fan of corn) and the green beans with carrots - everything was really delicious! About 10 bucks for each of us and it was really worth it. Delicious - we will be back!

    (4)
  • A S.

    The sign lured me in. I ordered a burger but left it without eating. People, consider cleanliness, respect for ourselves and the food we eat.

    (1)

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Pizza

Pizza is a famous Italian dish savored around the world. The entire credit for the popularity of Pizza in the United States goes to the chain of pizzerias all over the country. While the base and the texture of Pizza remains same across the globe, it's the toppings that differs from country to country. In the United States, you will find the top pizzerias serving pizzas with the toppings of mainly beef, bacon, chicken, ham, and sausage for the non-vegetarians. Other than these famous meat options, Pizzas with veg toppings such as mushrooms, pepperonis, garlic, tomatoes, spinach, etc. are also famous in most restaurants in the United States.

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