Pat
62 Gleneida Ave, Carmel, NY, 10512
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Address :
62 Gleneida Ave
Carmel, NY, 10512 - Phone (845) 228-0000
- Website https://www.patsbrickoven.com/
- Click To Get Directions
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Italian Cuisine
The immense popularity of Italian cuisine globally isn't unknown. You can find an Italian Pizzeria around every corner of almost every city in the United States. Not to forget that in every house, people enjoy mac and cheese as comfort food. But it would be wrong to believe that Italian food starts with pizza and ends with good pasta as this Mediterranean country has much more to offer other than these two dishes. In Italian Cuisine, there is a high use of fresh tomatoes, all kinds of herbs, great quality of cheese, all types of meat, seafood and fresh handmade pasta. Many find it hard to believe that Italians have been making noodles long back.
Italian and Greek cuisines are always mistaken to be same, but they are poles apart. The primary difference between the two cuisines is the use of cheese in most of the Italian dishes. Italians love to cultivate their own cheese and process them as per their food requirement. It is believed that some cheese is so expensive that cheese producers secure them in lockers.
If you are bored eating the same old pasta or pizza, you can try some of the authentic Italian dishes like Risotto, Polenta, Ribollita, Lasagna, Fiorentina Steak, Bottarga, Ossobuco, Carbonara, Focaccia, Arancini and Supplì. Another item which Italians love to relish every morning is a good cup of Italian Coffee. Once you taste a freshly brewed cup of Italian Coffee, you might not visit Starbucks ever again. Authentic Italian food is made with heart and soul, so go find a restaurant where you can relish Italian cuisine in your city.
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Di M.
First of all, my standard for food at a chain Italian is low. It is Olive Garden after all. But distant relatives want to meet here so other 9+ family members are gathered. Wait is well, wait. Good thing the other members are there while my Dad and I are looking for parking (one of the cons! Hence less 1 star) But our waitress was phenomenal. Given that our party took forever to order (we got some oldies and toddlers that I had to explain and change orders) but she was so patient, smiling the entire time, very courteous and thanks us when we thank her and always makes sure everybody gets their drinks and orders. She even informed us that she'll be gone for a bit to head to the kitchen. Sure she left a coffee or two but she was apologetic and rectified the issue. Overall, she flawlessly took care of us from breadsticks, to salads, to appetizers, to entrees, to drinks, to coffees, and to desserts! Brava.
(4)Tashi B.
So this is my second time going there. 1st time, long wait time (1hour) but our waiter was great. He was helpful, pleasant and moved fast and really made the experience worth coming for a second time. The food was regular and the margarita was very weak but tasty. The salad was great, the bread was great and the entree was okay. The food came fast and was very hot so that's a good thing. So the 2nd time I went on a Sunday, the wait was about 45 minutes. Once we was seated our waiter took forever to take our order. They finally took our order 30 minutes later and then waited about 25-30 minutes for our food (I wasn't too upset because it was busy) By the time the food came we had already ate all the salad and had tons of bread that we hardly could eat our meal so we ended up taking most of it to go. What really puzzled us was getting there at 4 and not leaving until almost 7pm. Way too long.
(3)Zainab A.
I went to Olive Garden on a Friday night and there was a 40 minute wait. I wasn't put off by the wait because it was the day before Valentines Day so I figured it's to be expected. We went in to be seated and the waiter was very nice. Things took a turn for the worst when we received our meals. We ordered steak and salmon. The steak and the salmon was both over cooked. We didn't receive everything we ordered because there was a mix up in the kitchen. The waiter was very apologetic and did try to make up for the mistake. However, after the tough steak and dry salmon I'd have to think twice before I go back to Olive Garden.
(2)Larry L.
This Olive Garden gets super crowded, luckily this location is huge. Food was decent, service was ok although it was evident that our waiter was new. He mispronounced many of the food items. The manager did come around introducing himself and made sure everything was ok. When it came time for the check the waiter was no where to be found. This location is a bit chaotic.
(2)Jules P.
The service needs more training!! My waiter must have forgotten one thing of every single order. That was 4 orders 2 of them being a kids order! Seriously need training. She ask if we want more salad, we said yes but didn't bring it until I asked her 15 min later of course the salad was missing the croutons. I asked for an Italian margarita and they brought it in a wine cup with no salt or sugar and a lime of course the Orange was missing. She argues that the size cup is the same when it's obvious is not. I send it back and she brings it back with regular salt. No where close to how it's suppose to come. So the manager approaches me and Indeed agrees that the size of the cup is much smaller and apologize. He was nice enough to go check if they had sugar and offered to remove the drink off my check for the inconvenience. However talk about a waiter will say anything. Simply horrible! Sucks this was the first time we visited this place. Never again! So disappointed that I had such a bad experience especially when I was hungry.
(1)Diana C.
It was a quiet and slow Monday night, as soon as we walked in we were seated to have our order taken. My husband and I waited, and waited. Twenty minutes in and not even a glass of water was offered in this place. These waiters were literally avoiding us. Once we lost our appetite and decided to leave I notified the hostess, and her exact words were "oh my god really". Yes really. The city has much more traffic coming in, and never gave us this problem. Do your selves a favor and dont spoil your night by going to this olive garden. Its a real shame too, I was looking forward to this place opening up.
(1)Britny B.
I live nearby and I stopped in for dinner. hostess sat us down without silverwear. asked for cork screw pasta and they gave me penne instead. when I asked what happened to cork screw the waitress said they must have run out and they gave me whatever they had which I find annoying. I know they just opened up but everyone seemed frazzled. waiters dropped a bunch of wine glasses and 5 people stood around just staring. I had a coupon for a free dessert or appetizer and I mentioned it to the waitress a few times but each time she forgot. I dont think ill be coming back to this location. to much of a headache. I was eating and the waitress ashley was taking my plate away!..never again.
(1)Lucia H.
i will give 1 star because it is no way to rate it lower. don't go there unless you don't care to wait over one hour to get a table and get a horrible service.
(1)Alyssa A.
So I've never been a fan of Olive Garden but since one was just built around the block, we thought to go check it out n show some support. I was also hoping my experience here would change my opinion. Since I live walking distance from the restaurant I was also hoping I could include this restaurant as a go to place for me n my family. I ordered the lasagna primavera lasagna (lighter menu option) stuffed with cheese and veggies n topped w chicken. I wanted the regular lasagna then was advised there is pork in it so that was not an option. Of course my meal was smothered in pork and I ate it unknowingly thinking I was eating the healthy item on the menu. I haven't eaten pork in over 6 years which was a huge disappointment to me. Also the Sangria tasted like wine and juice mixed together..no fruit inside just topped with a lime, strawberry and cherries. The Long Island ice tea was also terrible! Although the restaurant was a full house they still have to deliver quality, they just lost two local customers. Olive Garden is no competition with their neighbor Longhorns. We tried them out last week quality food, service and drinks!
(2)Hope B.
I know this is a not high end restaurant but I always love to go there New breadsticks parm and meatball are amazing Service is ok, not bad Place look great and the food is always good Great weekday place to go end have a good dinner
(4)Jason M.
Crowded. 25 minute wait. Some girls at the front desk are working hard. Some aren't. You can snap'em outta that mind-state with some vocal inflection. Seated @ a dirty table. Bus Boy paged, never came, hostess cleaned. Food: Bread Sticks - What the fcuk is this shyt? Useless Carbs to occupy your stomach. Appetizer (Stuffed Mushrooms) - not bad, not great, better @ Red Lobster. Minestrone Soup - Tasted canned, not hand made. Steak Gorgonzola Alfredo - 4 little shytty pieces of steak, and some paste. Tasted like a bad experience. The Kicker: Me: Where is the Garlic Bread? Server: It's right there, "points to bread sticks" Me: Stares at her silently.........6 sec later; THAT'S NOT GARLIC BREAD!" Server: "We don't have garlic bread at Oliver Garden". Me: Stares at here silently... Lots of parking for now. Verdict: Get the fcuk outta my borough... I'm done with Olive Garden.
(2)Sandra G.
Well I was extremely happy they added an Olive Garden to the Queens area and in such a perfect location. My girlfriends and I waited literally a week in a half to gather here and enjoy their unlimited bread sticks and salad along with some good Italian rustic food not to mention a little wine (a lot..hehe). Since we were a total of 3 we got sat pretty quick, the exterior of the restaurant is beautiful as well as inside, looks great. Our waiter was very professional so that helped. NOW...THE FOOD.. So for appetizers we ordered the artichoke fritti which is basically artichoke hearts battered and fried, now usually the artichoke hearts I've seen are about the size or a table spoon if not slightly bigger these were probably the size of a gumball and were flimsy which was disappointing to see for an app not including the fact there were only about 10 very small pieces so the plate just look sad and frazzled but the taste was good. So one of my girlfriends ordered the ravioli the sauce display was disappointing and quoting her she said ''it taste like Styrofoam" I'm sure she hasn't eaten Styrofoam before but I got the jist. Our other girlfriend ordered the portobello ravioli which was actually pretty good but have to mention sauce was disappointing as well but overall good dish. I ordered the eggplant parm (no cheese/vegan) it looked awful, the eggplant was super greasy and not in a good way it seemed very over cooked sauce was bland and to me it just felt like they had one job and they half assed it. Call me old school but I feel food should be cooked with some love, if this place wants to stay in business then they have to hire some people that enjoy cooking or maybe sign their kitchen staff up to some 101 cooking classes, I can whip up a better sauce FROM A CAN!.. so what gives? Anyways I probably wont be back which is sad because this place is a gem and Queens is my hometown so anything new and adds revenue I think is amazing. They need to stop treating the food like its a fast food joint cause it clearly isn't although a franchise the Olive Garden in Time Square their food was very good. Hope management reads this I'd love to see this place upgrade.
(2)Jo R.
This spot is fairly new and right across from the mall. I've eaten at Olive Garden plenty of times (Brooklyn location and Long Island)but never at this spot. I originally wanted to give the steak house a try but kids and husband wanted "Italian" .all staff members did the job they were trained to do and pleasant enough. As soon as my food was brought out (chicken Parmesan) I was immediately disappointed. The kitchen must of been running low on sauce , cheeses and pasta . It looked as though I ordered from the kids menu. The portion on this was almost something to laugh at. I know what serving sizes are at Olive Garden and we always take left overs got the next day. Not here. The chicken sat there dry as can be with a finger size thin slice of cheese ( was that the Parm part?) spaghetti looked like a portion size from weight watchers. Thank god for breadsticks. My husband ordered a salmon that couldn't have been any drier . At the end after I filled up on breadsticks my daughter ordered a Sundae. Two scoops of ice cream 1 scoop of whipped cream Now Drizzle 1time around with hmm..umm a beige color line (maybe syrup) Whoever is in charge of overseeing the kitchen , cook , serving,& presentation need to pay more attention. Won't be back To this location. Hopefully with time the staff will learn the ropes but on my dime? No. We are a family of 4 and get to go out once in a while. Eating out is not cheap. Yeah for bread sticks
(1)Jenny H.
came back! The service is what lacks.....but the food is great and is cheaper than 42nd of course. Will come back again of course. I tried the seasonal pasta and the cheesecake and it was good. :)
(4)Waleska L.
Had a great experience today and we owe all to the great server we had Mardaly F. She was attentive , fast and accurate. The food was so good . She made some good recommendation that we enjoyed. She recommended the appetizer smoked mozz fonduta and it was so good... the crispy salad and warm breadsticks were served on time. The main dishes came at a good time also. She asked a constantly enough to make sure we were ok. One of the best experiences we hav had at this location. Was just about to give up on it and today with the exceptional service we got has revived my faith. This was our 3rd visit. 100% dumbs up to our server Mardaly
(5)Margaret S.
I came here with a friend for lunch after years of not eating at Olive Garden. We enjoyed our eating experience here. The quality of good is great for a franchise Italian restaurant. The breadstick, salad and soup are still my favorite at Olive Garden. I had the chicken scampi and my friend had the trio thing. She enjoyed her plate as well. Our waitress was super patient and friendly and amazing. She made our dining experience there very enjoyable and comfortable. My friend and I are known to take forever to order. She didn't rush us and came back when we were ready to order. She checked on us many times throughout our dining time there. She gave us breadsticks to take home along with soup.
(4)Paige M.
Me and my boyfriend got sick after we ate here and we had completely different dishes. I had the tour of Italy and he had spaghetti with sausage. I had a lot left over so I took it home and tried to give it another shot the next day and almost threw up after two bites. The waiter took forever to bring basic breadsticks and salad and was overall slow. Won't be returning and this was all because my boyfriend got tired of long horn since we go way too often but hey at least there the service is consistent and the food doesn't make us sick.
(2)Gary L.
After a miserable late morning of waiting at Time Warner Cable in Queens Center Mall, I wasn't in a mood for food court food. I walked out of the mall and noticed that the Olive Garden here is open and decided to give it a try. The last time I had Olive Garden was probably over 10 years ago in the dirty south and all I could remember as a kid was loving their breadsticks. During lunch hour, the dining room wasn't too packed. It was a weekday. The host sat us down and gave us the menus. We went with their 2 for 1 special that was one for dine-in and another for take-out. We decided fairly quickly on what we wanted. We waited.... and waited.... still not a server in sight. I was ready to walk out but my wife was starving and did not want to waste more time by walking back to the mall or to drive to another restaurant so we stayed put for a few more minutes until we finally spotted another waitress covering another section of the restaurant. We called her over and she was surprised that no one came to us to at least take our beverage orders. After this waitress took down our orders, our soups and salads arrived rather fast. The soups were meh. They tasted like they were made from a concoction of Campbell's and Progresso soup cans. The gnocchi sucks. Every soup we tried was crap. Our entrees followed but the breadsticks.... she kept forgetting to bring the breadsticks. The special came with unlimited choice of soup or salad. I like to dip the breadsticks into the soup or pasta sauce but it was just too late by the time it arrived. We've already finished our entrees but the good part was, we got to bring them home to compliment it with the take out part of the special. The pasta I chose was the Cavatappi w/ Asiago Garlic Alfredo. It was pretty cheesy and garlicky. It tasted like it was frozen and heated from a microwave. I ordered the same pasta to-go hoping it might be different but it was literally a frozen package of the same pasta with re-heating instructions. Verdict - It's poorly made Italian cuisine. The service was poor and the quality was just not there. The breadsticks I once loved came late and did not have the stomach or time to enjoy. It's pretty sad when it comes down to the breadsticks being the high point of "customer satisfaction".
(1)Shao L.
Came here today to tryout some Italian restaurant after shopping at queens mall with my friend. They have a huge parking lot which is really convenient. When we walk in we feel welcome and the service was pretty good, they offered us free sample of wine. We ordered 2 main dish and 2 appetizer and 2 cocktails total came out $72. so do not order the cocktails!! they are so expensive... Unless your rich. But the food was great I would come back again.
(4)Daniela G.
This place is always busyy! So I legit waited for 25 mins to get seated. Didn't mind, but then we got seated & we looked at the menu, decided what we wanted & had to wait like 15 mins just to get the waiter's attention & order. Minus one star for that. Right after we ordered we waited like 7 mins for bread sticks & salad meanwhile everyone else around us are getting theirs. Minus another star. Afterwards the waiter seemed to notice my upset face & fixed himself up. He got us bread sticks & salad & my boyfriend got soup. Which was all unlimited. He brought us our drinks and as soon as we finish everything our food comes! He offered some more soup and was very attentive to our needs. I liked that. We ordered a cappuccino after our meal & it was heaven. Everything was good but this staff needs to step up their game when it's busy. I'll give it another chance :)
(3)Orla M.
Located outside the back of Queens Center Mall. What's there to say it's Olive Garden unlimited breadsticks and salad by the time you get to your meal your stuff while at least I was. The service was good and fast no wait time on a table on a Wednesday after 9pm. Received a free sample of wine and the option of purchasing the bottle for $25. I skipped it and went with my draft bud light instead. I had the stuff chicken with mashed potatoes. It was really good but only got three bites in. Got my doggy bag to go.
(3)Jennifer R.
Ever since they opened up near my neighborhood I've been contemplating whether to go in or not. It was just a matter of what time to go. It is ALWAYS packed. I understand there aren't many olive gardens in queens so that could explain why. I've been here twice and I didn't have a bad experience at all. Just the environment was a little too loud and the waiter was a bit pushy with wanting to order. I felt rushed! Overall I went in on a day of the week because I didn't want to wait too long. The food was satisfying and overpriced.
(3)Kitty W.
This place is bad bad bad. There's really no need to elaborate on how bad the food is. Everything aside from the breadsticks are GROSS and are not meant for human consumption. These two stars are simply going to the lovely waitress that served us. Sorry gf, was so annoyed at the whole Olive Garden having to go into my mouth situation that I totes missed/forgot your name.
(2)Lilian N.
It is SUPER nice to have an Olive Garden other than 2 Manhattan locations in the city. It was pretty busy though given the location - right across Queens Center and right by a very large residential neighborhood. We didn't wait too long though as the restaurant is extremely big. The unlimited salad and soup was great as always, but the service wasn't too great. Our waiter seemed almost unwilling to want to give us the second or third refill of the soup... he would just keep walking away or seemingly snap at us. When he finally did acknowledge us for a second soup, he then sent someone else and sent us the wrong soup! We didn't even bother complaining because we didn't want food spit in, ha! Then afterwards the entree was just ok. It wasn't as great as the other Olive Gardens I've been to.
(3)Tiff C.
5 stars you wonder? Well, I'll explain why I would give a food chain 5 stars: I am basing my rating on other factors than the food, because let's face it, do you really expect gourmet, high quality taste/ingredients, authentic Italian cooking, from Olive Garden of all places? There are hundreds of authentic, yet pricier, places to try all over NY. So, I come here for a quick, convenient, cheap bite to eat. So what I am really looking for is service, and the fact that the food was tasty/edible enough. Let's be real here, people! I went on two different occasions and had exceptional waiters -- maybe just lucky? Once was a guy named Anthony, another time with Michael. Both were personable and friendly. They didn't really stay to chit chat, but you could tell they were laid back, welcoming, while also being efficient and attentive. I really appreciate that kind of balance. Anthony was super cool and offered my dad a soup container to go. It was the little things like that which made a difference. Bathrooms: One large one near the takeout kitchen, and it was clean. Dirty napkins or toilet paper weren't on the floor. everything looked really organized and in its place. Wait times: I've always gone at odd hours for lunch or late lunch, both weekdays and weekends. Weekends are obviously busier, but since we were just a couple, we were seated quicker as opposed to a larger table. Now I know the food is mediocre and basically formula food -- not really fresh ingredients. But I have to admit that I really love their calamari. It's more breading than anything, but it tastes better that way (in my opinion), almost like an onion ring! Bruschetta is so-so, a lot more balsamic taste to it. The fried lasagna appetizer sounds good on paper, but just made with too much cheese, and the ratio of filling to the actual noodle/breading was off. They also have a parking lot, but I think you have to pay for it, otherwise everyone and their mother would be stealing those spots to hit the mall or something.
(5)Neha S.
I usually look for options to eat in queens mall n when Olive Garden opened up at this location, I cudn't be happier! The exterior of this place will transport you to the Flintstones age with a huge rock structure. The inside is segregated, large n always bustling with people. I always stick to their Cucina Menu because of the simplicity of the options. I love their salad which is low on dressing. The breadsticks are also freshly made. I have also tried their different vegetarian pastas which are kind of average. I would have loved if they wud not have drowned their pasta in oil or cheese. However their Signature cocktail- Sangarita is quite delicious.
(3)Tyra T.
I dont know why is there so many bad reviews its honestly the greatest olive garden in nyc and ofc the food is the same as everywhere but i was impressed with the service. Tipped him a lot because he deserved it! Thank you
(4)Mike P.
I have eaten at quite a few Olive Gardens before and the food is fairly consistent across the board. During my most recent visit, I enjoyed an appetizer and entree that was exactly what I expected. What truly made this visit 5 stars instead of 4 was the service. Jamil P was absolutely amazing. The restaurant was busy, but he made sure to give us his undivided attention and made us feel great as patrons. Simply put, he had absolutely amazing, positive, and high-energy. His positive demeanor and high energy made our two-hour visit memorable. A day later my date and I are still raving about Jamil's service. He is a manifestation of what service should be; friendly, courteous, high-energy, and positive. Kudos to you, Jamil. You knocked our expectations out the park with your amazing service.
(5)Steven S.
Olive Garden I think not, more like Sh*t Garden with a free parking lot. Pretty on the outside & crappy in the inside. Huge disappointment the food was horrible & my stomach is still reminding me. The location has such potential, but due to the lack of management. Everything was half ass from the service to the food. Hopefully management would pay more attention to yelp, the People's Voice! While I was there I witnessed burnt food, Servicer's breaking glasses & dropping wine bottles. While trying to serve hot food over my stroller, with my child in it! Like they say in my business, do I have to stand on-top of my roof & send you smoke signals on how crappy the food is here!
(1)Naiyi C.
I can't think of much to say about Olive Garden. Just thought about trying since I never been one. Service was nice. As for food.... nothing worth mentioning.
(3)Jennifer N.
Coming to this Olive Garden is either a hit or miss. I've been to this location about 6 times already and it's an okay place to go. First of all this is a franchise so it's not like we should expect a 5 star restaurant. I do agree they need to add some flavor to their tomato sauce it definitely tastes like its out of a can.
(3)Samarra R.
I was at the mall and has a sudden craving for OG soup so I came here on a week day around lunch time. There was a good amount of people but I sat right away. I ordered the soup and salad combo, it was decent just like any other Olive Garden I've been to. I really hate that people complain about OG food it's obviously not authentic Italian it's just a fast place to go when the cravings hit. The only negative thing I would say is the service sometimes sucks. I usually eat at the bar area at the tables but that section doesn't have servers so the bartender has to juggle customers and patrons at the bar. I get if you're busy I have to wait but the bartender was talking to another employee through that little window totally disregarding I wanted more soup. I'm not one to yell in a restaurant but that was the only way to get his attention because I was waiting for over 10 minutes and even started waving at one point. By the time he got around to it I was full So I had to take it to go. Other than that everything was fine, soup and salad taste just as I remember and for 7.99 you can't beat that.
(3)K.Y W.
This is my second time dining at an olive garden chain restaurant. I like this atmosphere much better than the one located in times square. Restaurant is pretty big and has a large parking spot. Overall my experience wasn't the best. My waiter was not helpful at all. The menu is somewhat foreign to me since I barely eat Italian cuisine. When I asked the waiter which soup you recommend and which dipping sauce do you recommend and his boring response were, THEY ALL TASTE GREAT. Well, sir- no not really- according to my little taste buds. I ordered Shrimp Pasta and even though they served a generous amount of shrimp- the shrimps were not cooked properly. Tomato sauce tasted bland. Chick soup was just ok. Breadsticks were really good though. Paid around $50 to enjoy their breadsticks...
(3)Theresa H.
After waiting over an hour to be seated. The food was awful!!! My daughter had the Mac and Cheese and it was powdered cheeses and pasta not even mixed all the way! The rest was under cooked and tasted bad! The waitress was very nice and tried her best to make us happy! The manager came over and offered us free deserts but why would we do that. They did remove 2 dinners from the bill but what happened to the rest we didn't eat. This is for the Olive Garden by Queens Center Mall!
(1)Nancy M.
I'm officially done with this place. The workers here are so unfriendly and so unhelpful. I approach the take out section tonight. Several employees pass by me and no one greets me. The girl working the bartender has the nerve to squeeze by me without excusing herself so she can place something on the takeout counter. At this point I'm fed up so I finally decide to just leave but an employee (who has already passed by me several times) comes up to the counter and smiles at me but motions to the woman behind me because her order is ready. The woman steps in front of me and he proceeds to finish her transaction. HELLO!!! Did you not see me standing here for the past ten minutes?! Yes, you saw me but pretended not to. I would've been LESS upset if he would've acknowledged me at least once. No apology for the long wait. No hello. No good evening. I don't care how much I like the food here I will never return. Never ever again. I'm disgusted.
(1)Stephen L.
Made reservations easily a few days before coming here. The restaurant was fairly crowded, but with reservations, there was no wait whatsoever. I came here at 6pm during a Saturday. The restaurant does have a private parking lot that they share with the neighboring restaurant; it's almost impossible to find parking during a weekend. Maybe try your luck during a weekday or lunch time. I ended parking at Queens Center Mall, which is right across the street. The food was not that great, it was bland and not at all what we expected. The food wasn't horrible, it just tasted like they threw the food together last minute and the flavor was missing. My wife's pasta dish had no taste to it all. I thought she was joking, she wasn't. I ordered a steak, and it was just dry. The only reason I really liked my experience here was because my waiter offered free moscato (white wine) for my whole table. It was a whole glass full of course, but it was enough to enjoy it. I like how they have unlimited soup or salad with the purchase of certain entrees. I would come back.
(4)Emily O.
I know this is a chain restaurant so I don't expect high quality food. BUT I WAS IMPRESSED. I love my waitress. Her name was Brenda M. and she was awesome! She was on top of things. I didn't have to flag down her and she surprised me when she said I could get ultimate soup with my entrée. Anyways lets back up a bit. It was a Saturday night at 8pm. It was packed as always. The wait was around 45 minutes. I hated how crowded the front was but that's a problem no matter where I would go on a Saturday night. We got seated at exactly the estimate time was. Brenda our waitress came to our table to see if we wanted to try a sample of the wine she was holding. We kindly declined since we weren't wine drinkers. I ordered classic calamari for appetizers: (Rating:3/5) Portion was pretty small but hey it's an appetizer. It came with white and red sauce. It wasn't the best. It wasn't too rubbery but the flavor was lacking. I was happy that at least there was more squid than dough. For entree I got the Lasagna Classico with Chicken & Gnocchi soup on the side: (Rating: 5/5) Lasagna was small but omg do not underestimate it. I couldn't finish it. The lasagna was the size of the palm of a hand. I only ate half. It was heavy in meat and sauce. To top it off the soup was ammmmazzzzziiinnngg! I had two bowl of soup. Yea my stomach was saying SAVE THE LASAGNA! I love the lasagna because it was a good balance of meat, sauce and pasta. It looked small but wait until you eat it. The soup wasn't so creamy, it had a few Gnocchi and lots of chicken, and it was unlimited. I was unaware it was unlimited. When Brenda came to my table and asked if I wanted more that made my night. I love soup! My fiancée ordered the tour of northern Italy: (Rating: 5/5) I tried a little bit of his meal and it was surprisingly very delicious. The mushroom in the pasta stood out the most, The chicken parmesan was well breaded, and I forgot the third one but I didn't get to try it out. He loved it and he couldn't finish his meal too. I wish this limited special would stay on the menu. Bread sticks is always a billion thumbs up!!!!! It is also unlimited too!!! Overall: I would definitely come back! I got a lot more to try and I don't mind the wait. Plus side they have a shared parking lot with longhorn steak house. It's better than parking in the mall.
(4)Nelson Y.
I was completely dissatisfied with the customer services at this Olive Garden. Our waiter, Yian was really welcoming and friendly at first. He gave us a run-down of the menu and asked if we wanted to try the wine samples and such. We stuck to water. The four of us ordered the Seafood Alfredo, Northern Tour of Italy, a 3 Choice Appetizer Sampler with Calamari, Fried Mozzarella and Toasted Ravioli and two Create Your Own Pasta, a Tri Color Penne Asiago Garlic Alfredo with add on Shrimp and Bucatini with Primavera Sauce with two Chicken meatballs add on. We asked for two house salads and two soups; Fagioli and Chicken & Gnocchi. Here's when his recommendation scheme comes in. He suggests all these fancy sauces that "would go well with our breadsticks and will enhance and intensify and bring out the flavor". We chose the Meat Sauce and Alfredo. Little did we know it costs extra for those sauces. Then he asked if we each wanted to add any vegetables to our pasta given the choices of asparagus, broccoli, and spinach without letting us know there would be an extra charge as well. So we asked for veggies in our pasta. The soups, breadsticks and salads came out really quick. For the house salad I usually ask them to put the dressing on the side because it can get really salty. The two soups were salty as well. Our pastas came afterwards except the Northern Tour of Italy. We waited 30 minutes after and there were no sign of our last dish. The waiter did not check on us if we were missing anything. We had to chase him down every time he was near our table because he was always missing. When we finally got his attention he responds back saying, "Oh did you not tell the waiter who brought out the food that you were missing a dish?" First of all that runner, a poor little girl was carrying three big plates of food to our table all by herself. We assumed she was going to come back with the fourth plate after she gave us the first three dishes. We're not the type to rush for our food because we understand that it was dinner time and orders can be backed up. We were really unhappy when the waiter, YIAN, asked "Well you should of let her know that you were missing something" That girl was not even in charge of our table. She only brought over the food once. She never came back afterwards. I believe this is completely ridiculous for Yian to tell us what to do because as our waiter he should've made sure that everything was okay and if we were missing anything. He never checked on us. However he was so attentive to the family of 6 that sat right behind us. Yian gave them the best fine dining experience. He also made small talks with them and got the whole table to laugh. After taking their orders, he did not even make way to come over to see if everything was okay. So we continued to wait for our last dish the Northern Tour of Italy. When her dish finally came we asked for a refill on our salad. It took him 15 minutes to come back with our second bowl of salad. We finally started eating our pastas. Everything was way too salty. My pasta was dry and didn't have enough sauce. None of our pastas came with the vegetable that we asked for. When we asked for our third bowl of salad he was quite hesitant about giving it to us. When we ask for the check, he comes over and tells us that he will be charging us for the third bowl of salad since we all shared it. I gave him a good 20 second stare. My friend said its okay just let him charge us. But I looked around and told him, only two of us ate the salad. The other two ate soup. You're really going to charge me extra for a salad refill? What happen to unlimited salads? I didn't even complain about the extra charge on the vegetables which we didn't even get. He then changed his mind and said, "Oh if that's the case then I won't charge you for the extra salad then" He made it sound like he was doing us a favor. I'm pretty sure he was just following Olive Garden's policy that you have to charge a table extra if you see them sharing a plate of salad. But I'm also sure Olive Garden prioritizes customer service and customer satisfaction before anything else. If he saw how long it took us to get our food, he shouldn't even mention to us about charging extra for a salad refill. He really doesn't know how to make his customers happy. He was really good at catering to the table behind us but left us hanging with missing food and empty glasses of water. Maybe he's just being selective with his customers. And the waiter knew he was wrong because when he came back with the receipt he didn't even mention about how we should fill out the customer survey on the bottom of the receipt about his services. He definitely did mention it to the table behind us and how leaving feedback will definitely help him out. We're not going back for a while. I rather go next door to Joe's Crab Shack and Longhorn Steakhouse. The other Olive Garden's has top notched service. Too bad this one doesn't.
(1)Lily T.
Just like any other olive garden. Salads and the breadsticks are delicious. The entree was disappointed however, the meatball pasta was bland and tasteless. And I had the pasta dish that came with 3 different pastas, like chicken parm, pasta with the white sauce. And that was bland and tasteless as well Service was good. But I expect it was because we came on a weekday. Overall, I would only come back for their breadsticks.
(2)Ann B.
It's kinda sad to visit a restaurant that just opened a couple months ago and receiving only 3 stars in their ratings. When I visited the restaurant yesterday, I knew why. PRO: - Breadsticks. That's it. CONS: - Super crowded and had no crowd control. - We sat at the bar and we got the front row seats of how watered down the drinks are made. Bonus points for watching the bartender explode on servers who supposedly can't read meal tickets. Nice fight, bro. - Dirty wine glasses. If my friend never pointed it out, I would have drank from an imprint of a lipgloss. Bartender didn't even comp my drink that was in the dirty glass. Smh! I guess you can't really expect great quality from the "McDonald's" of Italian restaurants.
(2)Christina L.
This place is excellent. I was happy to find an affordable menu and the quality of service and food was fantastic. Our waiter, Jonathan was AMAZING! He was friendly, knowledgable of the menu and even offered food tips when we were undecided about menu items. He allowed us to taste an amazingly sweet red wine (which we all ended up getting glasses of) and kept the salad and breadsticks coming as requested. The bathrooms were clean and it was crowded but orderly. My experience here was fantastic and I will absolutely be coming again.
(5)Tiff Y.
Terrible establishment! Once you walk in the hostess does not acknowledge that you are even there. After a good 3-5 minutes there was a group of 4 who walked in and this lady greeted them where I have been standing there right in her face with no acknowledgement. After having a very sour moment, we sat at the table where we waited for about 10 minutes for a waiter or waitress and still no one in sight. We decided to leave and notified management of their unacceptable service.
(1)M A.
I would love to give them 5 stars if they have parking space. We were looking for parking almost 40 mints. My wife said to me. Let's leave. Right before leaving. Found parking. Then long wait inside. They were packed. Waited 35 mints. Finally we got food. Great food. Salad awesome always. I would say one thing if u going to drive. Make sure u planed 1 hour before. I ll not go if I have to drive
(4)Mohit D.
If I could give this place, NEGATIVE 5 stars I would after waiting for an hour to get seated, we waited another 20 mins for our server to show up, there was also a dirty rag on the table that was never picked up. Ordered drinks and appetizers, we got our appetizer, never got or drinks, there were no plates or cutlery, finally got plates, no cutlery.... long story short even after the manger got involved, we did not get any cutlery or service, had to walk out of there. Best part they were not that busy
(1)Regular G.
Well, I've been sitting for at least 20 minutes and fear that I'm invisible since no one has approached my table not even for water. Two waiters had serviced the tables near me though. Ok, waited 9 mins longer. Just left, currently in Longhorns Steak house (next door) Busier here yet a friendly waitress already took my order and my beverage is here already. Sadly, that was my first visit to an Olive Garden restaurant. And my last!
(1)Jazz N.
It's where you go if you want to eat " Breadsticks" cause their food is Nothing special. If you want to have a quick bite or a Simple " Italian like" quick meal. And dont mind waiting almost an hour, then this is the place. Def never again for me though. The Drinks were Alright but even that couldve been better. The waitress was on point and friendly so she gets the stars.
(2)Talha A.
The food here is average just chain Italian style food but you'll find at any other Olive Garden around the area. The reason why I'm choosing to write a review for this specific location is is that it is relatively new and they are doing a really good job. The staff here hustles-they're not lazy, they are very attentive and on top of the tables they are bussing. We went in with a large group on a Saturday evening, they seated us right away and allowed us to wait with appetizers until the rest of our group was seated. The service was prompt and friendly. This is in a prime location with a great parking lot to help in a very congested area by queens center mall. Average food but served very well, would return just for that reason.
(3)Julio N.
Free food opening day !!! Well I was lucky enough to go on Family & Friends training day where they had a lunch menu. I had the garlic rosemary chicken and a nice salad they even gave me bruschetta and offered me a meal to take home to the wife ! The food was great the service even better. So glad you came to this neighborhood ill be back
(5)Yadi C.
Shout out to shawnecce r who gave us great customer service! ......Everything else was awesome except the main thing the food, My chicken was not cooked well so I had to give this place 3 stars.
(3)Michell B.
This place is around the corner for me and after going 3 times I just can't anymore! 1st time it was horrible... went to celebrate a friends birthday and the waiter tells us would you like to try some sauces for the bread-sticks... of course i say yea! they sauces were good... we order drinks and he took forever and brought the wrong drinks.. the food took forever and and it was cold! when the bill came we saw that he charged of for the sauce! when we asked him about it he says thats part of an appetizer!!! they could have said something before ordering and also could have stop refilling it if he was going to charge us every time! 2nd time the waiter was better the the food again! took forever! and cold!!! 3rd time was super busy! was told to wait 20-30 minutes.... an hour later i go up and ask they tell me the lady never put our names on the list.... than why do you have about 6 people in the front not helping... when we were seated the waiter seemed nice and than forgot about is... no refill on drink no refill on bread sticks nothing! Finally the food was good but we had order were you can order one in the store and take a 2nd home... so once we got home we noticed that in the container it was only pasta alone! no sauce no chicken nothing!!!! just plan pasta! WTF!!! really NEVER GOING BACK TO THAT ONE!
(1)Philip B.
Never a fan of chain restaurants, decided to go here one night with the family and was pleasantly surprised. Last time I ate in an Olive Garden was not a good dining experience and said I would never go back. But we gave it a try and I left pleased.would definitely go back again.
(5)Dee K.
This Olive Garden has horrible service. They have dirty tables and dishes just sitting at the table next to us. The staff just did not care to clean it. We ordered appetizers and entrees and they all came at the same time. They ended up bringing our entrees back to the kitchen and had to reheat it when we were ready to eat it. They forgot to bring a soup. And the chicken parm came over cooked. Not a satisfying dining experience. The appetizers came before the salad. There are little fruit flies all over the restaurant. UPDATE: I wrote a complaint about their service and they sent me a complimentary $30 gift card. I must say the second time around the food and service was a lot better.
(1)J G.
The food was horrible. Please fire your cook. I've been to other olive garden and never had this issue. If management doesn't realize the quality is not good. Then corporate needs to step in or something. Tell your cooks and servers to ask themselves if they would eat what they serve/cook. On top of that the bill was not cheap. We should of complain to the manager. The salad and bread was 10x better than the main course. Get it together please. It will be a shame to have a local Olive Garden and not live up to its expectations.
(1)Baylee T.
Came on a Saturday night. It was packed. The wait time was not bad. The staff is very friendly and attentive but the food... Oy vay! Don't. Just don't. I would have been just as happy with a bowl of dried ramen in front of my TV.
(2)Natasha K.
I ate here just last week. The food was great. The salad was fresh and flavorful. I ordered the Tilapia fish with shrimp in a white wine and lemon sauce. Very good. The atmosphere was romantic! I'll definitely be back.
(4)Cristina V.
ok, i get it - it's the olive garden, but my 5 year old loves the bread sticks. Yelp won't allow me to give it no stars so that's the only reason i gave it any. My visit was this past Sunday 11/30/14. so we get there and are told it's about a 30 minute wait - 1 hour later our buzzer finally goes off, the hostess collects it then has us standing staring at her for another 20 minutes because she placed it down with a bunch of other buzzers that went off and lost track and now basically everyone is bum rushing and cutting everyone off - FINALLY after an hour and a half - they seat us. Takes another 15 for a waiter to come by, then we place our orders immediately. I specify i am getting an appetizer as an entree- yet not only do i get my food first - it takes another 20 minutes for my waiter to re-appear and only after asking 3 more times, does my kid and husband's meal finally appear. A child's meal should be the first meal out and a parent shouldn't have to ask more than once where it is - second you should never bring out one person's plate so that other people at the table are waiting and watching them eat. Again - our waiter is gone - i have to ask a different waiter to find him so i can place a drink order. Highly unorganized. Chaotic. It's Olive Garden - we know it's not 5 star cuisine but it's basically the fast food equivalent of Italian Food so what we dealt with was beyond unacceptable. We spent more time waiting than eating. If you couldn't handle the foot traffic then you picked the wrong location to open this - either that or re-train your staff. We will never visit this location again.
(1)Princess G.
Let me start off by saying that every Olive Garden I've been to in Manhattan was amazing. So I decided to take my boyfriend to the new Olive Garden that opened by Queens Center Mall, for his 25th birthday. I honestly regretted it afterwards. The ridiculous wait was understandable since it is Olive Garden & just opened up in Elmhurst, Queens. Usually a restaurant with 3 red flags is bad but this restaurant had over 10 red flags that my boyfriend & I was a witness to lol. The server took over 15 minutes to come over to our table to take our order. The waiter, Johnathan A. had said "Wassup, wassup, wassup?" before taking our order. Once our orders were placed, we waited another 20 minutes for our food to come out & the funny thing is, our food came out before our drinks did...then we found out that he forgot to bring out our drinks. I ordered the Italian Margarita *alcoholic beverage* the glass it came in was so dirty, greasy, oily & had rice all over it I had to ask for a new glass even though it still was dirty. For this place to be newly opened for over 3 weeks, it grossed me out to see how f*cking dirty ALL the utensils were. There are many restaurants out there that's been open for years & their utensils look so much cleaner than this tragic place. The food sucked! No salad nor any garlic breadsticks were served to us, I had to ask another waiter to bring it out for us. When it came to paying, I clearly told that server that I'd be paying with my debit card, however, I tripled the tax & left the top in cash along with my card. When I paid for the check, I had to sign the receipt & a few days later, I was looking at my bank statement & realized that he had charged me the tip on my debit card also; basically I gave him 6x the tax amount. He didn't even deserve $1 for tip. If it wasn't for my boyfriend being there with me, I seriously would've deducted off $10 off the total of the check just because the food & service was that sh*tty! Not to mention that all the servers got yelled at by the female manager lmao so unprofessional, b*tch was on loudspeaker, screaming as if she's 15 miles away. Servers were getting yelled at for not serving garlic breadsticks & salad, as well as for not serving the food/drinks on time. For those that still want to try this place out for themselves, please be advised that you need to bring your own utensils from home because the utensils at this place is not sanitary! Expect gross tasting food, horrible waiters & waitresses & whatever else horrific thing that goes on in that nasty restaurant. If it was possible, I'd leave this place 0 stars because even 1 star is giving them too much!!! Worse Olive Garden ever. That's what happens when the servers aren't Italians, instead they're ghetto hoodlums from the corner alley.
(1)Karina L.
Came here with my boyfriend for a bite to eat. We were sat right away and proceeded to look at the menu. Our server came to us very fast and took our order. I ordered Chicken Alfredo and my boyfriend ordered a three piece meal with chicken parm, chicken Alfredo and something else I cannot remember. I ordered a strawberry mango margarita and he ordered a raspberry lemonade. I am familiar with the fact that we get salad and bread sticks on the house. Those took a while to get there but no biggy. The salad and the bread sticks were the best part of our entire meal. The margarita tasted disgusting as if whatever syrup they put in it was not mixed. I could barely drink it. My boyfriends drink was out of stock so he orders lemonade and it tasted horrible as well. The amazing server offered him another drink and that tasted fine. Now to get to the food. IT WAS SO BLAND. We felt like we were eating just boiled pasta and chicken no seasoning nothing. Overall, the service is good but the food ehh, I won't be back for a while.
(2)May P.
Went here with friends and i will not come back again!!!!! Food is over price, even the service is over price. Waiter arturo not satisfied with our tip, came back to us and asking for more.
(1)Bushra M.
I've had great Olive Garden experiences before, and this place is just terrible. We decided to go on a Monday night, and it was super crowded. I'll break down the categories: Service: The service was slow. I know it was crowded but the hostesses were all super disorganized, and they looked overwhelmed (and all about 18). A bus boy was at the Hostess stand when he was yelled at by a woman who said "No busboys at the hostess stand", and then yelled at him in Spanish. Unprofessional much? Our server herself was sweet. Liz deserves a raise guys, because she was the only "nice" thing about this location at all. Food: No. Just absolutely terrible. I decided to get the Pappardelle Pescatore. When you cook pasta, you need to add olive oil to it immediately so it won't stick due to the starchiness. Guess what? I had a massive mound of pasta. The sauce wasn't properly seasoned AND the clams were definitely frozen and barely had any meat inside. I was so disappointed. I know Olive Garden is basically the McDonalds of Italian fine dining, but this was terrible! Also, guys, the breadsticks aren't that great. They're basically hotdog bread dipped in over salted butter. I'm never going here again.
(1)Andrew S.
First visit, poor service n busy. Appetizers were decent, calamari overcooked and zucchini was too coated, mozzarella was good! Drinks took 20m but were good (Italian margaritas & moscato citrus). Chicken Sorrento was flavorful just bit dry good veggies. Taste of Italy wasnt impressive, the chicken parm was the best part. Bredsticks came late tasted like hotdog buns, ckn gnocchi was better than the spicy beef soup, salad was nice and the kalua dessert was Swt
(3)celi a.
I don't always have a good experience at Olive Garden . However our waiter Jonathan was very attentive to us and just made our lunch experience great !
(4)Ben C.
Probably the least favorite Olive Garden to date. I wanted to take my sister our for her birthday and remembered that there is a new Olive Garden next to Queens Center Mall. As we get there it is chaos. We were told it was going to be approximately 25-30 minute wait. 45 minutes later we finally got a table and was divided up by two servers, and still dont know why it was done that way. Both of them did not communicate with each other. we either got two of something or still waiting. The food was good but not worth the long wait. I wont be going here anytime soon until they can get it together. I know its a new establishment and has to work its kinks. I also dont advise to go here for a long wait if you have elderly people, not enough waiting room. alot of standing inside and outside.
(2)Colleen F.
Legitimately the worst restaurant experience I have ever painfully had to endure. All I wanted was to be with my family and enjoy the night before my college graduation and my parents anniversary. This was hands down the biggest mistake I have ever made in my life. They sent the dessert for my parents to the WRONG TABLE, missed everyone's orders and made everyone restate our ordered at least 3 times.. PLUS they charged us twice for every drink. By the time they managed to figure out our dessert (wow.. Congrats after an hour and a half) my family was so fed up we all just left. Go to red lobster across the way.. PLEASE!!!!
(1)Stephanie V.
Just like your typical Olive Garden. Packed on the weekends, 20-30 min wait, service lacks, food takes forever blah blah blah Now I went on a Tuesday, weather wasn't in our favor so the restaurant was empty and we got amazing service, no waiting on a table or food. Our server was sweet and accommodating Best advice come on a week day!
(3)Kristy T.
I don't like to rate chains like this. ...but my experience today was horrible. We got to the restaurant at 7 tell the hostess we need a table for 2 she hands us the buzzer and doesn't say how long the wait is. Fine it's a holiday so I expected at least a half hour wait . We waited a little over a half hour got seated and 30 mins passed by still no one has even acknowledged we were sitting there. I'm a very patient person I didn't flip but I was extremely annoyed. Finally 40 mins later after telling 3 different servers we were ready to order we get a server who didn't seem to even be our actual server he seemed annoyed. He took our order didn't ask if we wanted soup or salad didn't offer anything. 20 mins our food came out guy was dropping everything very clumsy. We payed for our food using the ziosk thing and couldn't even get anyone's attention to wrap our food . We left annoyed and feeling ripped off.
(1)Hanna F.
Service: Good, the waiter was nice, but I gotta admit he was a tad annoying. And every time you receive a dish they come roll a cart and ask "Would you like cheese?" I couldn't help but laugh because that was beyond tacky. Appetizers: Nasty. Salad: Pretty good. Bread sticks: Delicious! Entree: It was really disgusting. It's utterly sickening that they consider Olive Garden authentic Italian food. Honestly, if i was an Italian I would feel really offended and start a petition to get this food chain closed. Me and my friend ordered the 5 cheese ziti, and I'm pretty sure the ziti is supposed to be baked since it looks baked in every single advertisement and on the menu provided online. Instead, we were given ziti pasta with flavorless sauce with Parmesan cheese. What happened to the 4 other cheeses? God only knows. Only giving this place 1 star for the bread sticks and salad; in fact only come to this place for that. And if you don't heed my advice you're gonna regret it. I'm most definite about that!
(1)TerriAnn P.
Loved the fact that they Opened up this Olive garden near Queens Center mall. I like this location, it really depends on the time of day you come. I normally come here on a weekday Lil after 1pm and the service is really good.
(4)Jessica R.
I was excited to visit this new location but after seeing the less than desirable reviews I was apprehensive. I'm glad to report I was pleasantly surprised! We had a short wait until we were seated so we started at the bar with the Italian margarita YUM-O ! The food came out rather quickly and our waitress, Joyce, was very pleasant, our salad and food was delish! My boyfriend and I can't wait to have another date night here.
(4)Ingrid C.
If I could I wouldn't even give a star. We waited at our table for over 20 minutes, waiter came finally. E proceeded to forget my water and soda after I had already finished my entire meal. Just terrible service, might as well have eaten at Popeyes.
(1)Jayson B.
My waiter Corey was great and very friendly. However, the food was not what I usually expect from a standard Olive Garden. I don't know what but the portions were extremely small and the food was not fresh. My daughters pizza was pale white and the pepperoni was just places on top and dry like a chip. There was barely any dressing on my salad. The pasta had that translucent look like it had been sitting there for a little while, and it was kinda stiff. And the bread sticks had so much salt I think I got hi blood pressure now from eating it. The calamari was stale. I've had other issues at Olive Garden but never this. This chain store is "off the chain"
(1)Amanda R.
I totally expected a bad experience as soon as I walked in and was told the wait was an hour and a half, but to my surprise dinner was great. We were actually seated after 20 minutes which was great since the place was very packed. Our waiter was very attentive and outgoing. His name was Everal or Everil, something like that, nonetheless he was awesome. We were a party of four and everybody's food was great ..I ordered the chicken fettuccine Alfredo it was really good for generic pasta per se. The only complaint that we have is that my boyfriend ordered some type of pasta with seafood and there was a piece of plastic in his pasta, he just took it out and kept eating lol. Will definitely return but never again on a Saturday because it was just too packed.
(4)Eneri I.
I love the TOG so happy one will be close to me, i hope the service remains good welcome to Queens
(5)Nikole G.
Came here on a Sunday night for my cousin's birthday dinner with a party of a 13 around 7 o'clock. I understand that if it's hectic people might not be up to their best customer service smile and mood, but that doesn't mean you don't at least try. While our server was great and attentive, the other servers bringing the food were rude. They slammed down the plates, didn't come back when asked for things like napkins and refills. The food.. meh I've experienced better. My cousin got the mozzarella chicken pasta. Do not get this! It was oily, full of red peppers rather than chicken. I got the seafood pasta and would recommend like the waitress said to only get the shrimp. The scallops didn't taste great and were rather fishy tasting than usual. The sampler plate for appetizer is a good choice I guess. The calamari was okay, but I wouldn't recommend getting the one filled with cheese because there was only about 4 pieces. Not worth getting. Also, the stuffed mushrooms were quite a few, but didn't taste great after sitting on the table when no one was eating it. I'd recommend sticking with unlimited salad and breadsticks for your appetizer so that you could at least finish your pasta/meal.
(2)Ling Z.
Finally got a chance to check out this new Olive Garden! Welcome to queens! I heard that this place gets busy so a group of us decided to come early for dinner. We came at around 4 and were seated promptly even though we were missing 2 more. Our waiter, Erikson came over right away and introduced himself and took our drink orders. Hubby ordered the margarita Italiano and he really liked it. So far so good. Overall, the decor of the place is typical of any other Olive Garden. The parking lot is small, very limited, we were lucky to find a spot. I heard that later on they will implement a parking metered system, but right now the meter machine is not working. The food was alright, my chicken and shrimp carbonara wasn't as tasty as the other olive gardens I've been to, it was missing something but I can't quite pin point what, it lacks a little more flavor. The breadsticks were great! Hot and toasty right out of the oven. The salad wasn't that crispy though. All the drinks we ordered were delicious! The service by our waiter was super great, he's very attentive, checking on us very often, making sure we are doing okay. In conclusion, service is good, needs a little more improvement on the food.
(4)Valentina G.
Lovvvveeeee it here. I tried Olive Garden out for the first time with my family and we were pleasantly surprised. After hearing not so great things about the one at this location, we were a little skeptical to go in. But my sister insisted. We were a party of four and got seated right away (it was 2 PM on a SUNDAY afternoon). My mom and aunt were offered complimentary wine taste (they loved it). And we ordered our food. EVERYTHING was great. From the salad to the breadsticks to the bolognese to the salmon. I like that now they have these little tablets where you can order drinks, appetizers and desserts; you can play games (but before playing be warned: they charge you like $1.99 per different game), and you can pay your bill! I thought that was the coolest thing ever. It shows everything you ordered and it gives you the option to split the bill and control how much tip you want to give. AND you get your receipt right there! I'm a technology junkie if you can't tell. All in all it was a great experience and we will definitely be going back.
(5)Richard M.
The food is nothing spectacular here, but I'm still glad that an Olive Garden arrived in this neighborhood. It's a good intermediate Italian option that families can go to without breaking the bank at a overly extravagant Italian restaurant. Besides, the selection is large enough for everyone to find something they like. Plus, you can't beat the unlimited soup/salad and breadsticks they serve with almost any entree. Olive Garden has tried to step it up its ambiance by shedding it's "fast food Italian" reputation similar to what Ruby Tuesday did with American. This location is right next to Queens Center Mall and makes for a good meal after shopping.
(3)Juan C.
Came here with low expectations given the recent reviews. Have to say pleasantly surprised. The wait was 10 minutes (2pm Saturday) the service was attentive and the food was superb. They may have read the previois reviews and stepped their game jp because this visit was very, very good.
(4)Julia C. C.
I love olive garden because I am a loser for pasta. Love when they have unlimited soup or salad. The food is very tasty, the only thing I don't like is excessive time of waiting during the meal time. And this one has small waiting area, so it's just not comfortable. But the up side of it, its across the street of the mall, so after the big meal, go take a walk.
(3)Vicki A.
Came here last night for a dinner with my husband and my baby...i was pretty excited coz i have been waiting for olive garden to open in queens. My baby was having really good time,they gave her some crayons and paper to play with and kept her busy and she also had her drink in her own cup. Everything was perfect until my husband bite into a piece of plastic inside his pasta...He got pretty upset and we let the waiter know about what happened. He offered to take the pasta off the bill which is nice of him...but we are not sure if we want to go back there again....
(2)Reggie M.
Not even breadsticks Decided to go Olive Garden after doing some shopping to see if I would have better luck with the wait time as I have tried to several times before but the waits have been outrageous. Finally got a table with no wait time today and that was the only positive thing that happened on this visit. Asked for a cocktail and a soda got a cocktail and a water tried to stop him but our server moe I believe his named was but he left to quick to get his attention. He came back several minutes later to ask I wanted salad and breadsticks. I waited 20 minutes and never got them finally I see him flag him down for our food I'm extremely disappointed on the service and just ask for the check he seem not to believe our request but after being there 30 minutes u become frustrated. Stephanie the manager apologize for the service but only after we flagged her asking for our check because the waiter never did come back with it. Truly disappointed in the place never even got to have breadstick which is my favorite thing about this restaurant.
(1)David C.
Very poor service, waited 2 hours for food. Forgot soups, my son's meal, cheese, refills, friends salad. Do not come here unless you hate yourself.
(1)Tatiana G.
This was long over due! My drives into Long Island looking for Olive Garden have come to an end. There is now one in Queens... finally! I love the food here, always so rich and flavorful. I came on a Monday night and the restaurant was packed! All tables were taken and there was a 15 minute wait. This didn't catch me by surprise as the grand opening was just a week before. We were quickly seated when our buzzer rang. I had the zuppa toscana and the salmon bruschetta with shrimp risotto. Everything was great! Service was also very good and the food was exactly what I expected, delicious! I really hope they're successful in this location.
(5)Samuel Y.
First off, the address is poorly labeled. Nobody is going to know where Lefrak City is. Just say Queens Center Mall in Queens and everyone will know. Nothing too special about this place besides that it's clean and the unlimited soups and "salad". For $7.99 that is fine but you can get unlimited soups and salad with an entree (not worth it thought because chances are you wont be able to eat much after an entree). Staff is new because the place is new so I don't blame them for not knowing how to answer some questions (what soups do you have?). If I had come from a foreign country and didn't know this place was just recently established, I would be so angry. It's okay.
(3)Nelson A.
Was there last night for a pre-valentines night out and the service was good, the Salad was fresh like always but the everything else taste and look that it came from a microwave.. not coming back. I have a microwave in the house if I want a food like that....
(2)Dweam G.
When we checked in, we were told it was a 20-25 minute wait and were given the round buzzing beeper thingie. We went across the street to Modell's and then came back after 15 minutes or so. We sat down in the bar area and waited, and waited. During our wait time, I noticed that quite a few of the barstools under the 2 tables in the center had the plastic still attached to the brass spindles and the caulking above the wine rack above the bar was uneven and was showing a gap wide enough to see a few feet away. Yes, I know I would only notice these minor details since I am a Project Manager by trade, but it clearly demonstrates a rush to open, unfortunately, sacrificing the attention to detail that should've been a priority. Afterwards, no one caring enough to remove the plastic, which was now accumulating dust and sagging until it was hanging off. It made me wonder how thoroughly could the place actually be cleaned if no one noticed this at all. At around the 45 minute mark, we checked in with the front. Apparently, they had not put my name into the system when we first arrived. We would have waited indefinitely and no one cared. I must say that we were seated next to rectify the mistake, but honestly, there should have been a discount or a free appetizer to truly make good. I was already annoyed, but wanted to keep an open mind. My oldest daughter and I don't usually get to go on outings by ourselves, and I did not want to ruin the moment. We were seated rapidly and handed a menu. Our waitress, LaToya, seemed to be in a rush. It didn't take too long to see why; she was waiting a lot of tables in that particular section. Service was simply ok. My drink ran out and the glass was not refilled. After we finished with our salad plates, they were not removed until much later into the meal. She did ask a few times as she zoomed by if we wanted anything else, but did not take the initiative to refill the drinks when they were really low. The food was also ok; nothing memorable. The portion of rosemary garlic chicken was quite modest if you took the free salad and breadsticks out of the equation. The Seafood Alfredo was a satisfying size. After about 5 minutes into the meal, another customer was seated behind us with her boyfriend. She was uncomfortably pungent. Her funk was overpowering the smell of the food and was making it hard to eat. My daughter and I sneaked a couple of looks to gauge if maybe a homeless person had wandered in. She did not appear to be homeless. She was wearing expensive designer brands and her clothes were neat. You could tells she spent money on her fake nails and really long braids, and did not have any visible stains on what she was wearing, but her body was just reeking nastily! We hurried through our meals because we couldn't stand smelling her any longer. I realize it's not the restaurant's fault that their customers are particularly rank, but that, in conjunction with the indifferent service, dirty carpets with crumbs and litter all over the place if you cared to take a peek under your table, and so so food, made me feel I just wasted $50. I definitely will not be returning to this Olive Garden!
(1)Neil R.
I've always been a fan of Olive Garden and I am happy that they opened up a location right here in Queens right next to Queens Center Mall which is only minutes away from where I live. The food here is pretty good but the dish that really stands out is the chicken and shrimp carbonara. It is very tasty and our server highly recommended it. As far as our server Jamal was concerned, he was very nice, friendly and has thorough knowledge of the whole menu top to bottom, left to right. However, the carpet needed some cleaning and vacuuming and some tables needed cleaning and/or setting up. We were seated at a table that was not set up yet. The salad came out first before the silverware lol This is why I deducted one star. Personally, I am very particular when it comes to cleanliness and very attentive to detail. I will definitely come back here from time to time and can't wait to try their other dishes. The days of having to go to the middle of Times Square in the most crowded spot in the world are over! :)
(4)Maria R.
ok so I was super excited that they opened an Olive Garden in queens! Im very picky on service and food , I went on their 3rd week open but i was impressed so I've been back more then once. I mean who doesn't love unlimited breadsticks, soup and salad!!! I went once for lunch and it was a little slow so i had full attention from our waitress Honey ( such a cute name)..Food was awesome until i found something in my food =/ ...but it happens I've worked in the industry. What I appreciated was that the waitress and management actually looked like they cared and offered me a glass of wine. Just be careful guys !! Second time I went back was for dinner, so of course they have bigger portions I ordered the GARLIC ROSEMARY CHICKEN ( ITS FREAKING AWESOME) deff a try ! It satisfied my bad mood for waiting so long to get seated, too many people but what can you do. I had a waiter named Alejandro i believe, he seemed so down to earth and didn't convince me but he def knows how to try an upsell. Very attentive and went with his recommendation for the PUMPKIN CHEESECAKE =) perfect ending! OLIVE GARDEN..IF IM IN THE MOOD FOR ITALIAN ..DEF GOING TO YOU..JUST A SUGGESTION YOU SHOULD PUT MUSIC IN ALL ROOMS NOT JUST THE MIDDLE ONE
(4)Anthony K.
My appetizers never came and when the waiter arrived, he was like "Did you ACTUALLY get the appetizers?"
(1)Gil V.
really bad service, we waited 15 for someone to approach us, we walked up to them and pointed that out and they still didn't come; we ordered the salad and soup...we asked the salad without croutons and dressing...the got us the wrong salad 3 times...the soup was never served and when we asked they said "we run out of soup..." just after explaining that they had "fired up a new batch' and it is coming shortly
(1)Joe R.
The food was excellent, the wait time was average, our waitress was courteous, attentive, friendly and well trained at her job.
(5)Jenny W.
I expected it to be busy and not to be running that smoothly as they just opened. My waitress was definitely inexperienced, she forgot things, she made excuses, and she got multiple orders incorrect! Please don't make excuses, please just apologize and be upfront about it and don't ever tell me you are hectic with your tables. That's just a little poor form. The front is just as chaotic. My light went off but they didn't know who I was and which table I was supposed to go to. The decor is just like every other Olive Garden - a little like a budget hotel dining hall. What I didn't like was how close to one another the tables were. My chair was pushed up right against the person's chair behind me. As for the food, I found it just ok. Maybe I've matured - I used to love Olive Garden but it was just ok.
(2)Laura M.
I am sitting here waiting for our first drinks to come from our waiter even after he has served us our first 2 courses. Service is the worst I've ever experienced here.
(1)Patricia R.
My family and I went to the Olive Garden for Easter, my Mom loves the Olive Garden so we went. To tell you the truth I prefer an Italian restaurant that is not a chain, but I have to say the food was pretty good. Being that it was Easter the restaurant was very crowded, but after we got seated our waiter took our order and served our food to our satisfaction. I would go again.
(4)Roxana V.
This Olive Garden is terrible, 40 mins for drinks then another 20 for bread and salad. Everyone's food came out cold, my cousin asked for more salad and the server told her she should've went to a salad bar, so disrespectful. Never came back to check on the food. Finally my sister got up and asked for the check and when it was handed to her server told her tip was not included. Overall time in Olive Garden was 3 hours for food and soft drinks. Heads up guys... GO SOMEWHERE ELSE!
(1)Adnan I.
The pure filth and atrocities that my friends and I were forced to witness in this poor excuse of an eatery are deplorable and unfathomable. We were seated for a good 20 minutes before a waiter even bothered to ask us if we were ready to order. After our orders had been placed, all of eternity had passed, yet we were without our food. I sat aghast at the incompetence of the restaurant staff. Many of my friends had to cancel their orders. Only take a date to this hellhole if you want to let your date know that he or she is not worth the time or effort of going to an actual restaurant.
(1)Abel T.
I came to this Olive Garden to celebrate my friends birthday. First off I was treated the way I would at a fast food restaurant. The waiter looked and acted like he was on drugs. He was shaky and weird and got our order completely wrong. While we were eating he asked us if we wanted the check twice. I felt like we were being rushed out. It was six people at my table and we only got the salad and soup once. I thought it was unlimited. He forgot my friends birthday conpletely and didnt even offer dessert. The drinksà were wrong the food was undercooked and I'm pretty sure my waiter was under the influence of drugs. Not good for business.
(1)Gilberto M.
This place isn't like other olive gardens I been too not even close first of all their service is totally bad me and my friends sat down and waited around 11 minutes just to get the menus we almost walked out we should had. Then we waited another 13 minutes just to get bread on the table and drinks then our appetizers took like 20 minutes our waiter was friendly but that doesn't make up for all the waiting around for the food to arrive and the food quality was not good ither I love olive garden but this one doesn't fit with the rest I'm not coming back I will try the one in Manhattan instead. Also the place is dirty garbage on the floor and their bathroom was totally filthy there is even graffiti on the bathroom walls who ever manages this olive garden is obviously doing a bad job. Too bad I was excited to see an olive garden near my place.
(1)patrick r.
the other night we went to longhorns right next door to the olive garden. We were seated at a table and then left for 20. We decided to leave to head over to the olive garden. The place was crowded but not completely full so we got a seat fairly quickly. Our waitress Gia was very friendly quick and we didnt have to ask for drink refills or extra bread sticks. The food was hot fresh and delicious. Ill be back
(4)Jasmin F.
It's a quiet evening and it couldn't have gotten better but it did. Our servers name was Joe and he was really great. His attention to detail is something that should be commended. He frequented the table making sure we got everything we asked for. His recommendations were great as were the sample wine he gave us. Given that the restaurant wasn't that crowded, outdoor was delivered promptly. As for the cleanliness, the bottom of the wine glass had some residue but the bathroom and the over all establishment seemed clean. My boyfriend and I were satisfied and will be dining here again. Keep up the good work Joe!
(4)Angela M.
Not too happy. Won't be going back to this location. A small group of friends and myself came here for a holiday work party. We made reservations two days prior and still had to wait 15/20 min to be seated. Once we were seated it took another 8/10 min for a waiter to approach us about drinks. We were ready to order by that time. Our food came out before our drinks did. 2 orders were sent back due to our waitress making a mistake when she took the order. The 2 meals came out as the rest of us were finishing up. Not good. We then asked for the desert menu, which we are still waiting for 3 days later. We work in the area and often get together. We are not to fond of going back there..
(1)Anthony P.
My review goes for service ......waiter was not patient enough he would ask a question and just leave if we dont answer in time. Food was good of the most part but waiter was just too rude to just ask "is there anything else you would like" it took me twenty minutes for a refill. Manager has to give less work to waiters who can not handle too many tables or present a better approach to customer instead of running away.
(3)Maritza N.
Ok so I've read the previous reviews...the experience I had was great. I went on 12/5 to celebrate my brother's birthday for lunch...party of 4...Shaquille our waiter was awesome..very attentive...very friendly. .he was great. They even sang happy birthday to him.. great. I also went on 12/6 to celebrate my niece's birthday for dinner...the place was packed...wow..lots of people..but since I was waiting by the front desk I saw how the front line work...these girls were awesome..we were told that the wait would be 30 to 40 minutes it was a bit longer.. 60 minutes. ..which was ok...we had a party of 7...I saw three groups with parties of 15+...I also saw families that finished their food just sit down and talk..talk...talk...the bill was already paid and they stood taking up space for more than 20 minutes..that irritate me...regardless we had a great time...food and drinks awesome...when we finished..we paid the bill and left so the next family could enjoy
(5)Cynthia L.
Opening day to the public was yesterday. Stumbled upon it with some friends, 20 min wait and we were in. I understand it was opening day, which is fine. Things don't go smoothly. It took at least 10 mins before a waiter came to us. Two of my friends ordered drinks. Three of us got the unlimited bread sticks and salad and one soup. The bread sticks and salad came, the soup never came. The entrees came, one of them forgot to put chicken on it which happened to be the same one that we found hair. Makes things worse is that at this point only one of the drinks came. Another waiter came to give us some parm cheese on the pasta and left after only serving half of us. We had to ask someone else later for cheese. Our waiter came by and we informed her that one of the dishes was missing the chicken, another person was never brought their soup and we were missing a drink. She said she would figure it out and a manager would speak to us. A manager finally came and said the missing drink would be on the house and behold, our check does not reflect that. We told a waiter and we finally got it sorted out. However, it seems we had to get at least 5 staff to help us out the entire night. Poor service, they need more organization. I understand it's opening day and I am willing to give them another shot.
(2)Ringo S.
If i could give this olive garden a half a star, i would. Let me tell you about my experience at the garden. I entered with the highest hopes that my hunger would be satisfied. But instead i was left waiting with my wife and newborn child STANDING FOR OVER A HOUR AND A HALF. We were celebrating the birth of my newborn baby boy. I became very mad when i sat down and saw there was atleast 15 free tables in the back. We got our menus and i thought to myself "im ready to eat" but sadly that was not the case. It took then atleast 27 maybe 28 minutes to take my order. The waiter didnt even look at this. Long story short this place should go back to being a parking lot.... DEAR OLIVE GARDEN MANAGEMENT HIRE NEW STAFF IMMEDIATELY THESE EMPLOYEES DONT KNOW THE VALUE OF A JOB
(1)Merle E.
First let me say that I walk with a cane and a "senior". It is lunchtime and after a few hours of shopping decided to have what we thought would be a light lunch. It turned into a "heavy meal", as my friend said. Entering from the parking lot I found myself in what looks like their lounge area. It is also the entrance if you want something "to go". The person behind the counter does not acknowledge my presence....like asking if I am looking to get a table. There is someone at the bar....she says nothing. I noticed that there were tables in this area and people were eating. Looking further I saw someone in front of a podium and concluded that it must be the host. I hobbled over waiting for my irend to enter as she was still parking the car. As she approached I told the host that there would be two people. She conferred with the person doing the seating. "Follow me", she said. We walked passed one room into the next and noticed that there was an open table right there. However, the "seater" continued up the aisle to a much further table. "Can't we have this table?" I asked. She came back by telling me that she was seating me there so that I could be closer to the restroom since I was walking with a cane. Where she was seating us was further from the restroom but I couldn't help but come back with "Do you think that because I have a cane that I automatically need to pee?" The reality was that none of these people gave a flying chick about my disability. It was about who waits on what table. In fact, when my waitperson came over I asked what her "territory" was and did not include the table in "Canarsie". We each ordered the "quick lunch" of the all-you-can eat soup, salad and bread sticks. Salad comes out. It consists of iceberg lettuce (the cheapest and least nutritious possible) along with plenty of sliced red onions, a pinch of red cabbage, two olives and two thin slices of tomato. Wait for it....wait for it. They only allow one slice of tomato and one olive per person unless you ask. When we requested the second bowl of salad, we requested extra tomato and black olives (you know...that canned stuff). This time there was a total of two slices of tomato for each and two olives for each. Picture a group of people at a table with a bowl of salad. Does that conversation have to turn to being diplomatic and making sure that no one gets more than their share? It doesn't end here. Wait for it....wait for it. I had ordered chicken soup with gnocci. That seemed to be okay. My friend first orders a different soup but also decided to have a second one of the c with g and I ordered a refill. Both bowls arrived minus the gnocci. Yes, there were apologies from the kitchen manager and the food manager. I mean, how to you serve a simple soup without one of the main ingredients? Where is Gordon Ramsay when you need him? Visit to the ladies room. One stall had no toilet paper despite there being a dispenser that holds two. No paper seat covers either. Thank goodness I was able to get the "wipes" hanging down from the stall abutting. Back to the table to hear the person seated just across from me complaining about something. I had to ask. Her salad arrived with the core of the lettuce and brown. The part that was supposed to be thrown away was dumped into the salad. As for the food...it's one above fast food. Here is the killer. As we were leaving the restaurant via the same entrance we came into I notice that there was a restroom right there designated for handicapped people!
(1)Chris C.
So delicious! Risotto minis and fettuccine Alfredo, Chicken parm, lasagna. ..delicious! Excellent service!
(5)v t.
New location so I expect that there will be some issues with service and food. Went to this place at the suggestion of a friend. Good: not much of a wait as we were seated immediately (when we left, there was a wait list). Bad: servers not knowing the menu. We ordered entrees that came with a soup/salad option but were not even told this until we asked. The usual salad and breadsticks did not come out until we got our appetizers. All the other tables got it first. Server kept forgetting to bring out our drinks. Food was lukewarm and tasted like they just reheated under a lamp. Also, the food was very salty. Gave us the check before we were done eating. I understand there were people waiting but we were only halfway done with our entrees. Our actual server was never around. It was other staff who brought food and took care of the check. Didn't go with high expectations and was proven right. Will not be going back.
(2)Tamara B.
The service is horrible! I understand it's "new" but man they need service training... The waitress forgot to put our food in and it never came on time... Smh.. So angry.. And then they don't even act like they care.. Like oh well! Smh
(2)FaFa G.
Went there for Valentine's Day with the family n had a horrible experience! The waiter we had seemed to be overwhelmed with the amount of tables she had. She got the appetizer order wrong, bought my mothers drink wrong, and messed up on one of the orders. We looked around to see if it was because they were busy, but all the other waiters seemed to be getting everyone's orders correct, and came around more than once. Would not be returning to this Olive Garden ever!
(1)Vicky C.
I dined there 1/23/15. The wait time wasn't bad, considering it was a Friday night. Our waitress was great, but my tilapia entree wasn't good. Salad and bread sticks were good.
(3)Claudio M.
I'm only giving it 3 stars because I had an awesome waitress. Other than that I was really irritated with this place. It took 1 hour for me and my family to get seated, even though there were many tables that were available. The food is pretty good but come in small portions, they try to make up for it by bombarding you with breadsticks ( they're pretty good so its okay) overall not a bad place after you get seated. I don't know if you can make reservations or not but if you can please do and avoid having to wait an hour. ALSO the food gets to you pretty quick.
(3)Erikson B.
we'll be back and right to you
(5)Mitch M.
I will attend the grand opening.
(2)Andi P.
I don't usually do reviews. But this place was so bad it deserved one. Extremely long wait time. Incredibly long wait time for your food to come. And when it did come it was not as advertised. Easy to say I will never go back in this location or any other olive garden ever.
(1)Lielani L.
Typical olive garden, server was polite but put check on table once we got our main plates which to me is for rude no matter how nice the waitstaff.
(2)Jessica L.
The food is good. The bread sticks always deserve 5 stars BUT the service is really bad. We waited for a long time for the food to come. The waitress who serves us is always too busy to serve us!
(2)Alejandro P.
Little bit of a wait , but very worth it i love it :) ! The people that work there everyone is very friendly :)
(4)Cham C.
John D single handedly impressed me 5 stars for him, if it weren't for him I may not even think of going back. Olive Garden give him a raise!!!!! I only give you three stars because you hired him.
(3)Freddy A.
This place is brand new and its a shame im not coming back. Me and my wife waiting almost 30 minutes for service which never came while others that came in after us were seated, waited, and already had their drinks. I work in the food industry and this is well below standards of customer service. The workers were literally avoiding eye contact with us. Its a shame the location in time square handles much more volume yet the service never suffered.
(1)Nicole M.
Last night was our third time here in about a month - thanks to our insistent 4 year old, who LOVES the where's waldo type kids packet they give. Each time it has been pretty consistent. Last night we were a table of 6. We are seated right away at a 4 top, with a chair at the end. I look at the host and remind him that we are a table of 6. He says that he knows, he will put an extra chair at (already crowded) table. I turn and look, half the restaurant was empty (it's a pretty large restaurant, which is great). So we said this whole section has tables open, there is no way we can get two tables pushed together? Finally he says yeah I guess so and he does that. Another server walks over and asks him who told him to seat here, the host says we insisted (uh, yeah, cause we aren't sitting at a 4 top!). It just made me really uncomfortable, and I honestly felt like getting up and walking out. After that, our evening turned around Lebron was our server, he was fantastic and super nice, and we had a nice dinner. Food was on par with what Olive Garden serves. Be warned, parking in the lot is a nightmare, we usually can find a spot, sometimes you will have to drive around for a bit. If all else fails, park in the mall garage.
(3)Jean K.
This place sucks ... Shitty service, took more than 30 minutes for the waiter to take our order. We asked the waiter to take our order after he served us our drinks and he said ok, walked away and disappeared. I understand if it's busy but if a resturant cannot handle a high amount of volume hire more workers. Management is horrible and the staff is unprofessional.
(1)Richard S.
Lasagna was a joke, portion size was small like literally the same size as a pack of cards, total rip off. The flavored ice tea was real good and the service sucked overall would not visit again oh and the chocolate mouse brownie was bland
(2)Chasity R.
Came with my mother a few days after opening. It was quite upsetting that no walk ins were welcomed, seating only went by reservations. There were no signs up informing customers of this. No good for a new business!
(1)Liszter L.
By far one of the worse dining experiences I have ever had in my life. I ordered the Northern Tour of Italy and for some reason none of the waiters wanted to let me know it was not available. Sat at Olive Garden for 30 minutes waiting for my food and when I asked why it was taking so long my server checked on my food and told me it was on its way. After another hour of waiting they finally told me they were never preparing it and they could not make it for today.
(1)James E.
Today was my girlfriends birthday so i took her to this establishment for lunch. I was hungry so as soon as my order came i unwrapped my untensils and noticed they were dirty. I had asked the waiter for a different set of utensils so then he brought me a new set. I then proceeded to finish my food and then upon finishing my food I notice that the plate was dirty and that my new set had dried food on the fork as well. My merlot had came complete with bits of cork in my stained and dirty wine glass. I must add that the customer service was extremely prompt,respectful,understanding and appreciative of my concerns about the cleanliness of our eating utensils and how it can affect a first impression. Nevertheless Mr Dexter ( the manager at the time ) ,the nice young hostess , and the waiter were more than proffesional. He assured me the issue was a faulty dishwasher and that it was handled and even covered the bill.. That was a class act and def warrants another visit to this establishment. I will check my untensils and plates ofcourse.
(4)Cheryl B.
We were invited in in their "Friends and Family night"! My daughter and I had a blast. Great music and delicious food. We started with fried calamari (could've been sliced a little thinner-but delicious!). Also, gnocchi soup-soft pillows of gnocchi. If I had a nonna I'm sure she would've made them just like this....*gnocchi.daze* We shared Gorgonzola steak medallions with pasta, Mmmmmm. Also, seafood fettuccini-we almost had a fork fight! Lol. Salad and breadsticks came home with us! My first time at any Olive Garden and I loved it! Any and all servers stop and ask if all is okay-that's a great thing in my book!
(5)Jj C.
My friend Elissa and I went to the Queens Center Mall last week. We wanted to get lunch on a Friday afternoon. We arrived at Olive Garden at 11:30. Our waiter Val was so nice. My friend wanted extra tomatoes for her salad and Val gave us a small plate full. I asked for marinara sauce for my pasta instead of meat sauce and Val was able to serve that to me. He gave us soda refills.This is a great place to go to for lunch with a friend. They let you sit and talk for as long as you want to sit.. Val was the best waiter. I would recommend this place because they have meat, fish, chicken or vegetables. Check out the new Olive Garden in Queens and ask for Val to serve your table. You will enjoy it.
(5)Marcy N.
What can I say that people havent write about Olive Garden. Olive Garden has always the most cozy and beautiful environment for any occassion. The salads and breads are always on point and yummy Even the food looks and taste good, however everytime I dine at Olive Garden no matter which one I end up with my acid going up the scale and barfing all over my toilet. Decor: outside and inside its beautiful, very cozy Food: I had salad, breadsticks, and shrimp linguini with some wine. Salad and bread were fast, the main entree took a while, I thought they went to catch the shrimps somewhere lol Drinks: I had red wine, (california, they dont serve italian wine) and it was too acid. In general, I have always had a good dining experience at Olive Garden but then a few hours later my stomach says otherwise. Maybe is the oil, maybe is the salad who knows! However I noticed the service at this place was slower than usual and parking is a nightmare.
(1)