Friendly and prompt service, but the food was not the best. The fried fish just tasted very mediocre and bland. The biscuits however, were very good.
(3)
Joanne V.
Just say no! Food was not cooked... i ordered pork and it was cold and pink in center...yuck management tried . He offered to remake but i didnt want to wait as husband would have been finished by then...... alas I prob will not return
(1)
Cruz K.
Ever wake up and have a need for your sea food fix? This is one of them..
(4)
Jennifer M.
This was my first time EVER eating at a Red Lobster. My in-laws came into town from Dallas, and out of all the New Mexican restaurants here, they decided Red Lobster. Go figure. Anyways, it wasn't busy and we were seated promptly. I've always heard about the cheddar Bay biscuits. I was excited about getting them. I was not disappointed. They came warm to the table and they were "cross your eyes" good. Now I need the recipe ASAP. I ordered the fish and chips. I was expecting a few small fish fillets and fries. When it came to the table, the fillet was huge!!! But as I delved into it, it was mainly batter. A little disappointing, but there was still enough fish. My husband ordered the ultimate feast and dang, was it ultimate. It looked like it had every sea animal on his plate. Our server was Jasmine and she was one of the best servers we ever had. She checked on us periodically and made sure our glasses were full with drinks. She was very upbeat and very helpful. Overall, it was a great first experience. Great customer service and good food.
(4)
A J.
Poor red lobster. Good enough food. Great server, Sam. Sam, you should go work at a nicer place. You should be making a few hundred a night somewhere. The wait situation here makes you so grumpy and they won't take resos. **also, I hope you guys work on that little problem. I know it happens but I won't want to go back.
(2)
Michael C.
Excellent meal! Nick was a great waiter. CAUTION: the bill had recommended tip amounts computed on the total bill including Sales Tax Vs. just the cost of the meal. Excellent!
(4)
Casey B.
Love the chain, hate the wait! Oh well, you do that when the other option is a 1.5 hour wait anywhere else. My plate was really good; the other (3) at the table, looked a little skimpy and wilted. Great service; even had a dessert (try the apple crostada) that was really yummy! Will go back I'm sure - am hoping they'll do something about their waiting area one of these years. V/r, Casey Burnsed
(4)
sean c.
Food tasted excellent. Started with the Caesar Salad. Then had the Lobster tail, shrimp and the scallops. Everything was wood grilled. I haven't been to a red lobster for 10 years. Definitely a huge chain from what I remember. Finished with the Key Lime Pie. Excellent Service and Friendly Staff!
(5)
Pascal M.
Red Lobster Disaster should be the title! I have been living in the land of enchantment for about 12 years now but this is the 1st time I actually HAVE to write a complaint on a restaurant, granted it is a chain and I should have lowered my expectations more than I already had I guess! Anyway, I was with my wife and 4 friends of mine that day, the service was ok considering they were busy, my main problem was with the food AND the management. When I order a steak MR (which I repeated twice just to make sure) I am expecting to get it cook the right temp. Hell I am not a chef by all mean by I know how to cook a steak MR without studying at the culinary school for it, so when I go to a restaurant and I am willing to pay almost $35 for a surf and turf meal I believe my steak should be prepped the temp. I ordered... Well that would be in a perfect world I guess cuz when the food finally came my steak was WD... I repeat WD!!! I showed the meat to my wife and friends just to make sure I was not hallucinating. I sent it back of course and I was frustrated, was I wrong to hope for an apology? Instead I got the evil eye from the manager making rounds, I have been in the food industry for over 20 years and let me tell you what... In all of the places I work, a manager was caught acting this way he would be fired on the spot! Anyway, here comes back my steak and this time it came back RAW or blue like we call it in restaurant terms. I again showed my steak to everybody just to make sure and then asked a to go box and figured I would cook it myself... We never were offered any type of consolation to make the painful experience go away, then again with that type of manager, I was not expecting it either! I felt duped and left angry and Hungry after still having to pay the whole amount of my untouched meal which I would have to fix later!!! Bottom line, I will never go back there as long as the Owner does not face the music and make amends to me, my wife and my friends present that day! Oh and best part of being my own boss now, is that I am in contact with a LOT of people in Albuquerque.
(1)
Elise C.
It's reliable, and I'm a sucker for butter and garlic. So... it works. Service has always been good. The new crab cakes are very good, and the crab bake was awesome.
(4)
Clare R.
Do not take your children! We waited over forty five minutes to be served, then it took over twenty minutes to bring the check...... Even after we complained to the manager. We had to go home because it took so long and we had to go home due to out child. I will not return until the management changes.
(1)
Travis B.
Foods was great, i for the blackened full salmon and my wow got the grilled full salmon, great food and wonderful service, be sure to ask for Eleanor
(5)
Chi L.
The food tasted good except for the salmon and crap thingy. It tastes salted to me. I love the white wine breads and mussels. It tastes wonderful, and absolutely perfect. The service was friendly. He was nice and great at what he supposes to do. It was a nice experience at red lobster. It was also my first time at the red lobster.
(4)
Rachel R.
I ate here tonight for dinner with my husband and inlaws. Three of us ordered the crab legs and my husband ordered the ultimate feast. Our server was polite and attentive. However the kitchen staff and the food runners were not as on key. My mother-in-law and I received our food ten minutes before my husband and father-in-law. I had asked for french fries for my side and I only got about ten. We asked for ketchup and extra lemons. Another ten minutes passed and we got them along with the other two meals. Thw food was good and so was our server. However, I wish our food would have arrived at the same time.
(3)
Stacy L.
One of the few seafood places in town. Consistent chain where the food is as expected. A variety of foods were on our table, including the pork chops, grilled lobster, shrimp & scallops, lobster & scallop linguine, broiled flounder and Walt's shrimp. All the food was quickly brought out, our order was accurate and the service was great. They have a 4 course option for $15.99 along with the specials. Great service, good reliable quality.
(4)
Elena L.
Seafood is hit or miss in Albuquerque so Red Lobster makes a tasty meal you can count on. I've had negative experiences at other Red Lobsters but this particular location never let's me down. Its homey, friendly, and the food just seems better for some inexplicable reason.
(3)
Freddy P.
Great for when you want a cheap seafood meal, always leave satisfied after eating a couple biscuits and an Ultimate Feast plate.
(3)
Alicia T.
Good food, okay price. The wait time is usually about 20 minutes on the weekends. The staff is always very friendly, and the food arrives in a timely manner. It is a family friendly restaurant, though, so you run the risk of encountering screaming children. If you don't feel like paying too much for a seafood meal, but are still wanting lobster, shrimp, etc, then I say go for it.
(3)
Herman S.
Being that NM is no where near the ocean, Red Lobster is one of the better choices for seafood. This location is consistently very good. I can honestly say that 10 out of my last 10 visits (I always order the same thing - grilled tilapia), my order was fresh, tasted great, and the service was very good. It's a little pricy, but I guess you get what you pay for, and in this case, it's well worth it.
(5)
Rachel B.
When I arrived, I waited about 15 minutes at the end of the dinner rush to be seated. The ladies at the front were very nice but our server was not. She was very impatient and didn't seem too thrilled about serving young people. As the crowd started to dwindle down, our server started cleaning the baseboards with a damp rag. She actually had me move my chair to clean. They had at least an hour before they were closing. I tried to flag her down to get dessert and after a while I just gave up. The food was great and didn't take very long to come out. If the server had been different, it would have been a better experience.
(4)
Kai C.
My boyfriend and I go here when im begging for fish. I like their crab legs (i just order then pound and im good) everything is pretty good here. I mean i dont know how it is compared to other red lobsters in different states... but its all good.
(4)
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Address :5555 Montgomery NE
Albuquerque, NM, 87109
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Reviewit O.
Friendly and prompt service, but the food was not the best. The fried fish just tasted very mediocre and bland. The biscuits however, were very good.
(3)Joanne V.
Just say no! Food was not cooked... i ordered pork and it was cold and pink in center...yuck management tried . He offered to remake but i didnt want to wait as husband would have been finished by then...... alas I prob will not return
(1)Cruz K.
Ever wake up and have a need for your sea food fix? This is one of them..
(4)Jennifer M.
This was my first time EVER eating at a Red Lobster. My in-laws came into town from Dallas, and out of all the New Mexican restaurants here, they decided Red Lobster. Go figure. Anyways, it wasn't busy and we were seated promptly. I've always heard about the cheddar Bay biscuits. I was excited about getting them. I was not disappointed. They came warm to the table and they were "cross your eyes" good. Now I need the recipe ASAP. I ordered the fish and chips. I was expecting a few small fish fillets and fries. When it came to the table, the fillet was huge!!! But as I delved into it, it was mainly batter. A little disappointing, but there was still enough fish. My husband ordered the ultimate feast and dang, was it ultimate. It looked like it had every sea animal on his plate. Our server was Jasmine and she was one of the best servers we ever had. She checked on us periodically and made sure our glasses were full with drinks. She was very upbeat and very helpful. Overall, it was a great first experience. Great customer service and good food.
(4)A J.
Poor red lobster. Good enough food. Great server, Sam. Sam, you should go work at a nicer place. You should be making a few hundred a night somewhere. The wait situation here makes you so grumpy and they won't take resos. **also, I hope you guys work on that little problem. I know it happens but I won't want to go back.
(2)Michael C.
Excellent meal! Nick was a great waiter. CAUTION: the bill had recommended tip amounts computed on the total bill including Sales Tax Vs. just the cost of the meal. Excellent!
(4)Casey B.
Love the chain, hate the wait! Oh well, you do that when the other option is a 1.5 hour wait anywhere else. My plate was really good; the other (3) at the table, looked a little skimpy and wilted. Great service; even had a dessert (try the apple crostada) that was really yummy! Will go back I'm sure - am hoping they'll do something about their waiting area one of these years. V/r, Casey Burnsed
(4)sean c.
Food tasted excellent. Started with the Caesar Salad. Then had the Lobster tail, shrimp and the scallops. Everything was wood grilled. I haven't been to a red lobster for 10 years. Definitely a huge chain from what I remember. Finished with the Key Lime Pie. Excellent Service and Friendly Staff!
(5)Pascal M.
Red Lobster Disaster should be the title! I have been living in the land of enchantment for about 12 years now but this is the 1st time I actually HAVE to write a complaint on a restaurant, granted it is a chain and I should have lowered my expectations more than I already had I guess! Anyway, I was with my wife and 4 friends of mine that day, the service was ok considering they were busy, my main problem was with the food AND the management. When I order a steak MR (which I repeated twice just to make sure) I am expecting to get it cook the right temp. Hell I am not a chef by all mean by I know how to cook a steak MR without studying at the culinary school for it, so when I go to a restaurant and I am willing to pay almost $35 for a surf and turf meal I believe my steak should be prepped the temp. I ordered... Well that would be in a perfect world I guess cuz when the food finally came my steak was WD... I repeat WD!!! I showed the meat to my wife and friends just to make sure I was not hallucinating. I sent it back of course and I was frustrated, was I wrong to hope for an apology? Instead I got the evil eye from the manager making rounds, I have been in the food industry for over 20 years and let me tell you what... In all of the places I work, a manager was caught acting this way he would be fired on the spot! Anyway, here comes back my steak and this time it came back RAW or blue like we call it in restaurant terms. I again showed my steak to everybody just to make sure and then asked a to go box and figured I would cook it myself... We never were offered any type of consolation to make the painful experience go away, then again with that type of manager, I was not expecting it either! I felt duped and left angry and Hungry after still having to pay the whole amount of my untouched meal which I would have to fix later!!! Bottom line, I will never go back there as long as the Owner does not face the music and make amends to me, my wife and my friends present that day! Oh and best part of being my own boss now, is that I am in contact with a LOT of people in Albuquerque.
(1)Elise C.
It's reliable, and I'm a sucker for butter and garlic. So... it works. Service has always been good. The new crab cakes are very good, and the crab bake was awesome.
(4)Clare R.
Do not take your children! We waited over forty five minutes to be served, then it took over twenty minutes to bring the check...... Even after we complained to the manager. We had to go home because it took so long and we had to go home due to out child. I will not return until the management changes.
(1)Travis B.
Foods was great, i for the blackened full salmon and my wow got the grilled full salmon, great food and wonderful service, be sure to ask for Eleanor
(5)Chi L.
The food tasted good except for the salmon and crap thingy. It tastes salted to me. I love the white wine breads and mussels. It tastes wonderful, and absolutely perfect. The service was friendly. He was nice and great at what he supposes to do. It was a nice experience at red lobster. It was also my first time at the red lobster.
(4)Rachel R.
I ate here tonight for dinner with my husband and inlaws. Three of us ordered the crab legs and my husband ordered the ultimate feast. Our server was polite and attentive. However the kitchen staff and the food runners were not as on key. My mother-in-law and I received our food ten minutes before my husband and father-in-law. I had asked for french fries for my side and I only got about ten. We asked for ketchup and extra lemons. Another ten minutes passed and we got them along with the other two meals. Thw food was good and so was our server. However, I wish our food would have arrived at the same time.
(3)Stacy L.
One of the few seafood places in town. Consistent chain where the food is as expected. A variety of foods were on our table, including the pork chops, grilled lobster, shrimp & scallops, lobster & scallop linguine, broiled flounder and Walt's shrimp. All the food was quickly brought out, our order was accurate and the service was great. They have a 4 course option for $15.99 along with the specials. Great service, good reliable quality.
(4)Elena L.
Seafood is hit or miss in Albuquerque so Red Lobster makes a tasty meal you can count on. I've had negative experiences at other Red Lobsters but this particular location never let's me down. Its homey, friendly, and the food just seems better for some inexplicable reason.
(3)Freddy P.
Great for when you want a cheap seafood meal, always leave satisfied after eating a couple biscuits and an Ultimate Feast plate.
(3)Alicia T.
Good food, okay price. The wait time is usually about 20 minutes on the weekends. The staff is always very friendly, and the food arrives in a timely manner. It is a family friendly restaurant, though, so you run the risk of encountering screaming children. If you don't feel like paying too much for a seafood meal, but are still wanting lobster, shrimp, etc, then I say go for it.
(3)Herman S.
Being that NM is no where near the ocean, Red Lobster is one of the better choices for seafood. This location is consistently very good. I can honestly say that 10 out of my last 10 visits (I always order the same thing - grilled tilapia), my order was fresh, tasted great, and the service was very good. It's a little pricy, but I guess you get what you pay for, and in this case, it's well worth it.
(5)Rachel B.
When I arrived, I waited about 15 minutes at the end of the dinner rush to be seated. The ladies at the front were very nice but our server was not. She was very impatient and didn't seem too thrilled about serving young people. As the crowd started to dwindle down, our server started cleaning the baseboards with a damp rag. She actually had me move my chair to clean. They had at least an hour before they were closing. I tried to flag her down to get dessert and after a while I just gave up. The food was great and didn't take very long to come out. If the server had been different, it would have been a better experience.
(4)Kai C.
My boyfriend and I go here when im begging for fish. I like their crab legs (i just order then pound and im good) everything is pretty good here. I mean i dont know how it is compared to other red lobsters in different states... but its all good.
(4)