Libretto’s Pizzeria
15205 John J Delaney Dr,Ste A, Charlotte, NC, 28277
Libretto’s Pizzeria Menu
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Address :
15205 John J Delaney Dr,Ste A
Charlotte, NC, 28277 - Phone (704) 714-1442
- Website https://librettospizzeria.com/ballantyne/index.php
- Click To Get Directions
Opening Hours
- Mon :11:00 am - 11
Specialities
- Takes Reservations : Yes
Delivery : Yes
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Lunch
Parking : Private Lot
Bike Parking : No
Wheelchair Accessible : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : Full Bar
Outdoor Seating : Yes
Wi-Fi : No
Has TV : Yes
Waiter Service : Yes
Caters : Yes
Categories
Italian Cuisine
The immense popularity of Italian cuisine globally isn't unknown. You can find an Italian Pizzeria around every corner of almost every city in the United States. Not to forget that in every house, people enjoy mac and cheese as comfort food. But it would be wrong to believe that Italian food starts with pizza and ends with good pasta as this Mediterranean country has much more to offer other than these two dishes. In Italian Cuisine, there is a high use of fresh tomatoes, all kinds of herbs, great quality of cheese, all types of meat, seafood and fresh handmade pasta. Many find it hard to believe that Italians have been making noodles long back.
Italian and Greek cuisines are always mistaken to be same, but they are poles apart. The primary difference between the two cuisines is the use of cheese in most of the Italian dishes. Italians love to cultivate their own cheese and process them as per their food requirement. It is believed that some cheese is so expensive that cheese producers secure them in lockers.
If you are bored eating the same old pasta or pizza, you can try some of the authentic Italian dishes like Risotto, Polenta, Ribollita, Lasagna, Fiorentina Steak, Bottarga, Ossobuco, Carbonara, Focaccia, Arancini and Supplì. Another item which Italians love to relish every morning is a good cup of Italian Coffee. Once you taste a freshly brewed cup of Italian Coffee, you might not visit Starbucks ever again. Authentic Italian food is made with heart and soul, so go find a restaurant where you can relish Italian cuisine in your city.
Pizza
Pizza is a famous Italian dish savored around the world. The entire credit for the popularity of Pizza in the United States goes to the chain of pizzerias all over the country. While the base and the texture of Pizza remains same across the globe, it's the toppings that differs from country to country. In the United States, you will find the top pizzerias serving pizzas with the toppings of mainly beef, bacon, chicken, ham, and sausage for the non-vegetarians. Other than these famous meat options, Pizzas with veg toppings such as mushrooms, pepperonis, garlic, tomatoes, spinach, etc. are also famous in most restaurants in the United States.
Irrespective of your locality, you will find a variety of different restaurants in your cities offering pizzas of all different types. Pizza is hot favorite among people of all ages in the United States. A large size pizza is enough to feed a family of 3 or 4 at large. Pizza is also the most preferred food whenever a group of friends is hanging out together. Pizza gained popularity in the United States after the American soldiers stationed in Italy returned from World War II.
Over the years, different pizzerias in the United States have developed their own respective regional variations. Pizza gained popularity as the iconic dish in the United States in the second half of the 20th century. Whether you prefer thin or thick crust pizza, you can find a pizza of your preference at the best pizza restaurants in your city.
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Ilich M.
This place is great. You cannot find better pizza in the area. Wednesdays wine bottles are half price.
(5)Rommel S.
Big mistake to dine in Sunday evening. You can tell no one was on charge. . Since we step in servesr staff walk around you and ignore customers at the door. Finally a hostess appear. On a bad mud. Service over all bad. To be honest are better NY pizza places on South charlotte than this. At the time of you order make sure those specials on the board still available. Reason server said...because football season....so ERA SE the damm board. And check you bill before pay...just a tip. I don't see thus place longer on that location. Good luck guys.
(2)Alex T.
This would be a 3 or maybe 4 star review but we continue to have issues with Librettos take out. It seems everytime we take out an order, something goes wrong. Either it takes an hour (this has happened) or they give us someone else's order (this has happened), everytime we take out, we are disappointed. I really wish this place would get their act together when it comes to taking out food, as we would be much more inclined to go and recommend. When they got our order wrong, I should mention they did credit a little money back to us, but we still had to drive all the way back to the restaurant to get the correct order. The food itself is solid. Basic NYC pizza that you will find at numerous places in the south Charlotte area. Nothing special about it, its solid. The rest of the menu is just ok. Good beer options, the atmosphere is just ok, service is good (when dining in). There are many options of NYC pizza in Ballantyne (thanks to the thousands and thousands of New Yorkers who have migrated here), and at this point I would probably go to any of them, sans Librettos. I just can't promote or give business to an establishment that is constantly screwing up our orders.
(2)Ashley R.
Didn't really get to see about waiter service because apparently they close at 11 not 10 and but they let us order food to-go and even let us take an extra pepperoni pizza they were just going to throw away. They were extremely friendly for a to-go order though :) Monday special large cheese pizza and garlic knots $10.95!!!!
(4)Christian S.
The good: Location is very good for Ballantyne and the restaurant itself is clean and well decorated. The staff was friendly and service was prompt. I would give this part of the visit 4 stars, but I came for the pizza. The bad: I consider myself a pretty decent pizza connoisseur, but I'm not a pizza snob. I'll eat what's available and won't generally complain. While our meal may have been worth $25, it was not worth the $55 we spent on 2 sodas, a small salad and 2 pizzas. Maybe their pasta dishes are really good, but the pizza just wasn't. We ordered a plain cheese that was definitely plain; bland and without flavor, but it was also too doughy and way undercooked. We also had their 'New Yorker' that really looked great to the eye. They didn't skimp out on the toppings at all, but it was also without flavor despite the onions, roasted peppers, pepperoni and mushrooms. While it was more cooked than the first pizza, the crust was nothing special. Flags always get raised in my mind when the wait staff bring Italian seasoning, Parmesan cheese and red pepper flakes all to the table when a pizza is ordered. If customers ask for those regularly, it supports that the pizza has no flavor. I give the pizza 2 stars and so a 3 star score overall. Will you die if you eat this pizza? Probably not, but for pizza there are other local places MUCH better. (See Zio or Riccio's for example)
(3)Wain S.
Extra napkins?!? Libretto's has been on our regular restaurant rotation for 3 years, but after last night we're taking them off our line up. The only reason I gave 2 stars was the food was OK. My husband and I went to the Libretto's after the movies last at night. We arrived before 8:00 which I think is still relatively early for a Saturday night and noticed the parking lot was almost empty and wondered if they were opened. They were not busy; only 4 tables of people, but we had to wait before anyone acknowledged our presence to seat us. The place looked dirty--table tops that hadn't been cleared, trash on the floor and servers that looked like when they weren't taking an order they were standing over the dishwasher. Not too long ago, I remember that Libretto's had tablecloths and butcher paper on the tables and a staff of professional servers. What happened? Are they going out of business? Once we were seated, we waited so long for anyone to take our drink order we were literally getting up from the table to leave...but then the server approached and we stayed. The screw ups continued. We ordered a house salad, garden salad and split an order of raviolis. The raviolis came out first, we had to ask about our salads, when those came out he brought two of the same salad. It was a joke. The manager came over, apologized and offered us extra napkins. What?!? Who in the restaurant business thinks that extra napkins makes up for completely missing the service mark? He went on to say that 4 people called in sick, he was firing someone else, something about a food truck and they were busy. Hello, it's restaurant week. Get it together, man! The food was good, but with the lousy service and lack ambiance we've experienced the past few visits we won't be back. Our server ended up crediting $10 off our bill, but they screwed that up, too. He brought two bills--one for the full price and one less the $10--and ran the full price bill through the credit card machine. My husband noticed it and the manager fixed it. Good luck, Libretto's.
(2)Foodmaster F.
I hafta say, it was pretty damn good!! The regular pizza and the margharita pizza were very close to New York style that I'm used to. It was thin and sauce was Delish. It came a little cold, but nothing that a blast in the toaster oven couldn't fix, made the crust crispy too! The salad was big and full of tomatoes, green olives, shredded carrots, red onion. Could've used more dressing for such a big salad, so I had to make my own. Which, btw is better than any pre-made. Garlic knots were ok, could've been baked longer. Otherwise, I'm happy with everything and will definitely order again.
(3)Carris E.
It took 1 hour and 20 minutes to deliver a medium pizza and a salad. It was a Friday night during dinner, so I feel as though the timeframe was appropriate.Delivery driver was very polite.The staff was friendly and nice when I called to check on my order. Food was ok but not worth the $26 I spent on it. I won't be ordering from here again because the quality of the food. The staff did a nice job!
(2)Jennifer S.
DO NOT EAT HERE!! THEY SERVED RAW CHICKEN THEN DENIED IT ONCE THEY TOOK IT AWAY!!!!!!!!!! Nothing like sitting down for a nice lunch on my day off and getting 1/3 way into my chicken dish only to notice that the meat is raw!!! NOT WHITE. Pink to dark pink in color. So just had to run to the restroom as the thought of just eating raw chicken made me lose what I already ate of the lunch. I thought it was overcooked when I first bit into it cause of the consistency. Boy was I on the wrong end of the spectrum. SO disgusted right now. Stomach is flipping around. It's a medium sized pan grilled chicken fish. How the heck do u serve that raw?!?!?! It's been 15 mins now since I notified my server. He's been very apologetic. Said the manager would be right out and he's still not here. I'm sitting here nauseated, unhappy and they're making wait now?!?!?! Waiter just told me he's testing the chicken before coming to see me?!?! Seriously?!?!?! I cannot be more upset right now. The manager, Aaron, came out, immediately had an attitude asking me "So what's you're problem with the food?" He's now denying that the chicken was raw. He's saying it was completely white, lying to my face!! Even the server verified it was raw when he took it!!!!!! If it was clearly white like he claims, why the 20 min wait so they could test their cooking times and the chicken????? This is how you run a business?!?! This is how you deal with making a mistake?!?! Tell me I'm lying so you can cover yourselves?!?! Cause I have so much to gain by a partially eaten meal and vomiting in the bathroom?!?! Do yourselves a favor and do not eat here!! Update: The icing on the cake. Apparently when u post a bad review on yelp the employees or friends of the employees for this establishment take it upon themselves to send you nasty private messages via yelp using newly created fake accounts. While I appreciate the owner Mike returning my phone call and offering us a free dinner, until they get new in-store management we won't ever be back.
(1)Brian M.
I have been ordering from them since this location opened. It has gone down hill since the opened. The pizza is getting worse and worse every time we order. A Sicilian pizza should not be the thickness of an Ellios pizza. I'm done wasting money on overpriced lower quality pizza. I'll get jets or hungry howies or even dominos over this junk. It's sad because they were really good when they started
(1)Mitch K.
A solid Italian bar and restaurant with ample seating inside and outside. Menu is excellent and covers all the Italian food groups. Pizza, pastas, salads, calzones, etc. And the portions are huge. Wife had pizza there with a friend so we decided to do a lunch experiment. Lots of take-out and not just pizza, plus on a Sunday, there were a number of people eating in and at the bar. Went for somewhat of a sampler so split a salad, and glad we did because the portion was more than enough for two people. Was good. Calzone had the best dough or as my wife says, crust, ever. And cooked perfectly. Just ask to go light on the ricotta cheese as it is pretty dominant. Ours was really cheezy and could have use more spinach. Pizza slice was very good. They can do thin crust and even have three thick varieties. And they have prepared about a dozen pies that you can buy by the slice. Very convenient for the business lunch crowd. Service excellent. And everything is made to order, so be prepared to wait, but the wait will be worth it.
(3)Marianne E.
Came in late sat night and was welcomed so pleasantly! They sent garlic knots to the table and never rushed us out. The trio meal was very good as was my husbands spag bolonaise. We certainly will return
(4)Sharon B.
I've lived in the area for six years. Not sure how long this restaurant had been here in Ballantyne, but finally tried it out last night. My husband and I ordered take out. The food was good. I would like shine kind of sauce on the pasta. We ordered Chicken Marsala. And the sauce of the marsala. was good but the pasta could use a dressing. I would definitely go back and try the other items on the menu. The garlic knots write absolutely delicious. What a difference from having fresh garlic used to powder or seasoning as some other restaurants do. I walked I to pick up our order and the place was smaller and not what I expected. Its relaxed and there's a bar that's nice for drink with friends or a date. I didn't find the bar area to be too loud as mentioned in another review. I would return. Maybe a date night why my husband soon.
(4)Sanctus G.
Kinda overrated- NYC pizza mmmm I Think not- ordered specialty NY pie uber overpriced, undertopped/ Lorenzo's is way better!
(2)John B.
Best pizza in Charlotte. (That I have found so far). Visited the Ballantyne location. Saturday afternoon after thanksgiving at 3pm was a great time to come for no crowd. This has got to be the only pizza joint in Charlotte with an original location in NYC. The homemade marinara is amazing with the fresh mozzarella frittes. A decent beer selection. We will definitely be trying not only the parktowne location, but also the NYC location ASAP!
(4)Maggee R.
Service was ok, it was pretty empty but they had the music booming. Beer on tap selection was decent but limited. Pizza it self was good. I like that you can have the vodka tomato sauce on your pizza. It added to the flavor. Toppings were generous. I would come back for the pizza.
(4)Michelle L.
Not sure how they're boasting #1 rated pizza. It was ok. Thin large slices resemble NY style but not very authentic. Service was slow at the bar. I stood around for a while even searching for someone who worked there - no one behind the bar at all. Bathrooms smells like sewage and mildew buildup.
(3)Josam R.
Lame. Lame. Lame. Seriously, for the love of all things pizza, stay away from this place. Service is bad in the restaurant, as it's young kids waiting on you. Delivery is incredibly slow and will come warm if you're lucky with evidence of being thrown in the car. Anything fried is WAY too greasy. Meatballs and sausage are tasty but overall Librettos is inconsistent. It's sad, The two real non chain options in Ballantyne are mediocre at best. Seems this small business is struggling and the minimal portion control overpricing tactics are in full swing.
(1)Holly W.
I ordered delivery there was a $3 charge plus I had to tip the driver. It took over an hour for delivery. So my small chicken Caesar salad was $16.80 after over an hour wait. :(
(1)Amy C.
Another pizza joint that I wanted to love and another meh. I have upgraded from a Meh to an A-OK out of charity. Nothing was bad, but nothing was WOW either. On my continued quest to find a white pizza that I love, I decided to try Libretto's after attending a Yelp Elite event that I didn't eat at because I arrived late, after already eating. Everyone there had nothing but good things to say about the food, so I put Libretto's on my list. While running errands today, I ended up on this side of town. In Ballantyne shopping center, at the corner of Johnston/521 and Ballantyne Commons Pkwy, there is plenty of parking at the end that Libretto's is located at. Arriving around 4:00 pm, there were a couple of people at the bar, but other than that, the place was empty. A few folks came in and out retrieving takeout orders. There is outdoor seating, indoor seating at bar-looking wooden tables and chairs and then a back area with tables cloths and a more formal setting. There are 4 TV's in the bar area and they were tuned to golf on my visit. The hostess, who was also my waitress, was pleasant. I could have done without the singing/yelling from the kitchen area. It's a mostly open floor plan so noise carries. Even with practically no one in the restaurant (off hours on Father's Day), there was a hum to the place that made it rather loud. I ordered a Diet Coke and a 10" Pizza Bianca (white pizza) which totaled just under $13. The crust was thin and crisp (too hard for my liking, but that is a personal preference) but didn't have much flavor, it also had a burned taste to me, though it was only black in a couple of places. This may be exactly how it is meant to be, as some folks may like it, but I didn't care for it. The ricotta for the white pizza was in blobs on the pizza. While the ricotta was smooth instead of curds, the pizza was zzzzzzzzzz. White pizza has to have an extra effort put into it since there is no sauce and I didn't care for this. I shall continue my hunt for a delicious white pizza in Charlotte - so far, Hawthorne's holds the crown for the best to me.
(3)Rebekah M.
Ok, look... this is a family-style Italian/Pizza joint... they have fancy paper napkins, and a cool ambiance that almost mirrors romantic, but if you're looking for highfalutin... this is NOT your place. The food is good, well made, fresh, filling, and yummy. My husband and I generally get take out on Friday nights, but last Friday (10/3/2014) I decided to tidy up well enough after my evening workout for him to actually take me out... (I know, sometimes it's more of a stretch that you'd guess after a long week)... the point is... we wanted to go somewhere tasty, and close to home... So we chose Libretto's (as we have done MANY times before)... This time, we ordered the El Diablo pizza, and I had a spinach salad with salmon... The salmon was a TAD overcooked, but no matter... no one actually asked me HOW I wanted it cooked... The salad was crisp and fresh, and the pizza was delicious... I decided to really splurge and order a glass of the house white... it was a Pinot Grigio... cool, crisp, refreshing, and really took the bite out of the super spicy El Diablo. Our waitress was prompt, courteous, very kind... the hostess who seated us was happy and chipper... the food was yummy, as always. I have also had the meatballs, the lasagna, the antipasto, and many other dishes here... if you like garden-variety home-made Italian food, this is the place to go. If you're looking for wait-staff in tuxedos and uber-fancy service... go elsewhere... people bring their families here... there's always some loud dudes at the bar, someone's always laughing too loudly... it's great! I love it!
(4)Elizabeth C.
Small, dimly lit, and filthy bathrooms. Looked like they were left that way from the day before. I ordered the Bacon Chicken Ranch pizza and a artichoke pizza. They weren't bad, but not great. I felt like the toppings weren't fresh. Could have been better. Nothing stood out. Server friendly. Creative menu.
(3)Jeff M.
Food is usually good but the last two times we got delivery both took over 90 minutes. Good option if you can pick it up but try somewhere else if you need delivery
(3)Wendi C.
We get delivery from here a lot because it is the only delivery outside of the chains in our area. Too often the crust is burnt so we started ordering our pizza "undercooked" which is still hit or miss on what you receive. The pizza always seems to look like it has a rough ride to our house. Tonight we ordered 1/2 sausage and received a full sausage pie after about a 75 minute wait (added photo of pie and order in the photos). My husband hates sausage. Disappointed.... Again.
(2)Mike P.
Food is ok but not great. Recently ordered take out which I do not advise. The portion was small and the food was below average. The pricing for what I received in terms of quality and portion size was not reasonable. I will have to go elsewhere for good Take out as this is the second time that I was disappointed.
(2)Candyce B.
Being the huge pizza fan that I am...it's really so sad for me to say that this pizza is just ok in my book. They had a great first impression! When I walked in I did like the huge variety of available slices...they had cheese, pepperoni, meat lovers, and Chicken Parmesan just to name a few... I opted for a slice of the Margherita and it was topped with fresh basil...which was super yummy...Now I was not disappointed with the toppings the fresh mozzarella and crushed tomatoes were delicious...However, in my opinion, the crust is the best part of NY style pizza...and to me this crust just turned out ok...it was not as thin and crispy as I usually like...or maybe I just had a bad batch...who knows! But since they do have daily specials and lunch specials which seemed very reasonable, a good variety on the menu and a nice atmosphere with some tvs, bar stools ... I am sure I will be back...I have to give it one more try!
(3)Lori L.
My and my boyfriend came here one night and noticed the place was really loud even in the dining area. We got the calamari appetizer first. I will say I have always been a big fan of calamari. But I was not a fan of this one. It was so bad we had to ask to take it back. The calamari was very soggy and the breading was seriously falling off of the calamari. It was not good. When we told the server, he must of told the manager and the manager came up to us and made a comment about how calamari isn't for everyone because they don't know it's squid. I had to let him know that I've tried calamari plenty of times and that I know it's squid and it wasn't the reason why we returned it, it was because it was soggy and the breading was wet. I've been back before ordering their pizzas to go and they are really good. Pizza sauce is so good. I highly recommend their pizzas!
(4)Liza B.
If I could split this review in two, I would give the food a 3 and the delivery a sub ZERO. The food...we appreciate the fresh ingredients. Delivery Order 1# The garlic knots are great...if you get them. Ordered a Tuscan Salad with grilled chicken and garlic knots along with a pizza. The Tuscan salad has bacon, ditalini pasta and blue cheese crumbles for $8.95. Chicken is an additional charge. For $8.95 it would have been nice to visually SEE the blue cheese instead of having to hunt if it's even there. The salad was mostly lettuce. Even the ditalini pasta? Come on, it's pasta, it's cheap, it's an Italian restaurant! I could probably count 10 little noodles in the salad. This salad had the potential of being great but the chintzy portions of the featured ingredients makes it waay over priced. People make meals of these salads, make it worth a meal! The chicken was nicely packaged separately and tasted great, but again, we paid extra for that. As for the garlic knots, they never came with the order. I called the restaurant and they offered to send the delivery person back out, but seriously? I was starving and didn't want to feel guilty not tipping someone a second time for $2 worth of garlic knots so I asked for refund (fyi, plz refund your customers the tax they paid with the order, not just the item). Pizza for hubby was delish and waaay over priced. Charging $2.50 per topping is excessive and not being able to make a minor swap on a specialty pizza is uncommon. So when you start with a cheese pizza and add 5 toppings you end up with a $28 large pizza! Unfortunately it arrived bone cold because it took an hour and half to get our order! SO you're not only upset about waiting for so long, you still have to turn on your oven and wait to reheat a fresh pizza! Delivery Order #2 This time, a pretty simple calzone, 6 wings and a large pizza (yes, the same ridiculously expensive pizza). The calzone was disappointing in the portions of ingredients. I had pepperoni in the calzone and couldn't even taste it. In general it was "meh" and I was just hungry so I ate it. Will I reorder it again? No. We tried the chicken wings and those were actually quite tasty...best part of the order. Hubby's pizza had those fresh ingredients again, but guess what? It took an hour and half to get the order again and it's not a busy night! It's Monday! Pizza was soggy even after reheating and the whole meal was a general disappointment. Total price of the order with delivery? $46.13 In both cases we had to call the restaurant and ask where our order was. We kinda felt sorry for the delivery guy who had some story about a previous "serious order issue" that caused the delay. He told us we could call the store and contact the manager. Frankly, that's not our job. Great customer service would have had that manager calling the people who have been waiting a ridiculous amount of time and personally apologizing. It's not hard to look up a phone number on a take-out order. All in all, there are too many other pizza places locally to deal with these issues. It's just not worth the aggravation dealing with this place, especially after you've worked a long day and just want to have a nice meal before 9pm!
(3)JillAdrienne P.
First time ordering here and will never order again. Ordered basic large pizza with toppings and they did not make it right. I live literally 1 minute from the pizza shop and it was delivered cold. Delivery person was nice and went back to get another pizza (this time made right) but not worth the hassle or money (was very expensive, over $30 for a large pizza and 2 drinks...and the pizza didn't even taste that great) Defonitely will not be a return customer.
(1)Pamela S.
My husband and I went to Libretto's for a Yelp event last summer. It was pretty good, so we wanted to go back for a full meal. I kept this on my list for some time, but we rarely venture out that way. When a Deal Saver coupon popped up ($20 for a $40 value), we decided it was time to go. We went at 6:30 on a Sunday night. There were a few people sitting in the bar area (including staff) and only one table of diners in the front dining room. They brought us to the back dining room where there wasn't another person in there. Then...we waiting 10 minutes for someone to acknowledge us. I finally caught the eye of a waitress...she rolled her eyes and came over. She took our drinks orders with a scowl on her face. Lovely. I ordered water 'without' lemon and my husband ordered a beer. Another 10 minutes later our drinks arrived....mine was a water WITH lemon...and not just any lemon....a brown, nasty lemon!! We should have ran for the hills right then and there, but we decided to ride it out. 30 minutes into our experience, we were finally placing our food order. We asked the waitress for recommendations and instead of telling us what was good, we got a rundown of what NOT to order. (Say what?!?) Again...we should have ran, but we didn't. So...Chicken Parm with pasta and meatballs for my husband and Chicken Parm with fettuccini alfredo for me. We also ordered a side of garlic bread. Our food arrived 20 minutes later...minus the garlic bread. At this point, we thought we were being "Punk'd"...we were waiting for Ashton Kutcher to come out at any minute! Alas...no such luck. My husband's chicken parm was scorching hot on top, but the chicken was barely warm and the sauce on the side of pasta was a runny mess. The meatball was HUGE...and so was the piece of cartilage/bone that my husband bit into. GROSS!!! He was done at that point. The chicken parm on my plate was much like my husbands, except my piece was paper thin and the illusion of "thickness" was made up by a mound of luke warm sauce and a thick pile of cheese. Nice try, folks! The Fettuccine alfredo was the grossest thing that I have ever seen on a plate. The alfredo sauce was breaking down so it was a gelatinous mess in some spots and watery in others. We both send our meals back, but we didn't want anything else....except the garlic bread! (My husband was an angry bear at this point and needed to choke something down to stave off the anger...I mean hunger). By this time, another waitress (one that actually smiled) delivered the garlic bread. We each had one piece...placed our certificate on the table...and got the heck out of there. On our way out, the waitress asked if we wanted to take the certificate since the meal was being comp'd, but we told her that wasn't necessary since we wouldn't be back. I don't know what happened between the summer and now, but it was like we stepped into the Twilight Zone! We left disgusted, disappointed, and STARVING! Maybe it was just a bad night?? Who knows. Doesn't really matter because we will never step foot in there again!
(1)Brad V.
I have eaten here twice now in the past month. I've had the New Yorker, Il Diavolo and the Chicken Parm pizzas. This is certainly better than average pizza pie don't get me wrong but my main issue is the pricing. For $20-$22 per pie, I expect to be super impressed which I haven't been. The larges do provide a lot of food so that's certainly a positive. If the prices were more fitting to the overall quality I would be tempted to give Libretto's 4 stars. I'm happy to pay $20+ for a pizza that knocks my socks off.
(3)Monica T.
I order from Libretto's all of the time, the delivery is FREE and their menu is amazing. Very good food and very friendly folks. I 100% recommend them. They have become my favorite restaurant in Charlotte.
(5)PJ H.
We usually really like Libretto's but last week we had a sub-par experience. The service was AWFUL. The pizza tasted like it had been sitting forever and we ordered an entire pie. The shrimp scampi was tasteless. I'm not sure what happened to this place, but I'm not sure we'd go back.
(2)Jeff S.
I know I did a review of this previously...just not sure what happened to it. Oh well, it was time for an update anyway. I've been here a couple times for lunch and dinner. I've always though their food was good. It's the service that usually lacks as was the case today. I was craving pizza for lunch and Italian pie was my goal. This was actually the 2nd place I went to. The first place which was nearby was just a circus and I drove around 10 minutes trying to find a parking space. So it was op to Plan B, Librettos. Judging by Brian's review, I expected the place to be closed but it was open and the front was quite busy. The back had a large group and 2 other tables occupied. I was seated back there. I ordered a slice of pepperoni pizza and a slice of sausage pizza and an order of garlic knots. The knots came out right away and they were chewy with a great marinara sauce. The slices took a while to come out. How hard is it to heat up 2 slices? Anyway, finally they arrived. Both were large slices, not as large as other places but still respectable. The pepperoni was crisp but all the slice was quite greasy. And it lacked sauce. The dough was quite good but I was left to dip it in the leftover sauce from the knots. The sausage slice was less greasy and the sausage was thick and tasty but this slice also lacked sauce. Is there a shortage on pizza sauce these days? Anyway, it still satisfied my craving but I'd love to find a locally owned place that is generous on sauce on their pies. Man cannot live on dough alone!
(3)Erica B.
Love love this place I come for the three course meal special on Monday or Tuesday for 10.95 they give huge portion of pasta and amazing dessert . We came there close to closing and they still let us dine in. Well come back again . Great service
(5)wen t.
After church mom and I went to Libretto for lunch. I bought a living social deal for this place. We have the 18 inch Margherita and it was very yummy. I love the basil on the pizza. We also have the garlic knots, and that was good too. Mom really enjoyed the pizza and the house salad there. The house salad was fresh. Our server was very nice and thoughtful. We had a good experience there. My friend who works at uptown also recommended me the Libretto at the Epic Center. She told me it was very good also. I am tempting to buy another living social deal for uptown location.
(5)Kate T.
What a disappointing visit, based on the service. I am frequent customer at their Park Road location and although the servers may be on the slow side they are above and beyond the Ballantyne staff, including the Manager. I arrived shortly after 12:00 and looking forward to the house salad, something I crave on a weekly basis and a good slice of pepperoni & mushroom pizza. Unlike the Park Road location you order at the counter here and they deliver your food to you. Upon placing my order I said I would be sitting outside. I waited over 20 minutes and walked inside and my slide was sitting there. Needless to say it was cold once delivered. I had a drink that sat empty for over 10 minutes so I, needless to say, walked inside to ask for a refill and was ignored by the server and the manager for over 10 minutes. By the time I got back outside the pizza was cold and I was very disappointed with the entire visit. I walked inside asked for a to go cup, which the Manager wasn't very thrilled about doing, and left. Needless to say, Libretto's does not have the greatest pizza, but I do enjoy the salads, but I will NOT be back to this location. So disappointing.
(2)D K.
Let me start by saying that my co-worker and I went in last week and had a different server. Young kid, probably out of college and although he was a little slow getting started, he made up for it and provided good service. With a little more time and training, he could be excellent. We did notice that the dining area consisted of me, my co-worker and another patron sitting at another table yet we sat next to a dirty table for over half our meal. It took four people and numerous trips to clear a four person table. Not the most horrible thing in the world but still, not very professional. Then there was today. Fail. Royally. We went back today. How was our meal? I wouldn't know since it was over before it began. Last week and again this week, no hostess to greet you at the door so you're standing around looking like you're waiting for the 3:45pm bus to Nowheresville. She finally shows up like she just came back from cheerleading practice and seats us in the dining room. There is no one else in there and there are two tables outside being served (total of 4 people outside). A gentleman joins the dining area about 5-7 minutes after we arrive and he tells the hostess that he would like some ice water and she runs and fetches it for him. Ummmm, it's hot outside. ....I sure would like a drink of something....Where's our waiter? Then she winds up taking his order. Hello? Ma'am? Bueller? Bueller? Anyone?!?!?!? So he's got a beverage and his order placed and we don't have anything??!? Two more minutes of waiting and it was over. We left and I looked right in the face of the guy at the register who said absolutely nothing as we passed. I wonder how long it took for anyone to even realize that we were gone. My friend and I walked right over to Dickey's next door who must have overheard our conversation about your place because guess she gave us our beverages on the house. Dickey's = 1 Libretto's = 0 Fail. #slackers
(1)Bianka M.
Being from Chicago, it's HARD to find GOOD PIZZA in my books however I can definitely DIG the pizza at Libretto's. My husband is a NYC native and while in the EpicCenter we were so hungry we went into the Liberto's there and grabbed a slice. I wasn't impressed, my daughter wasn't either (we are both Chicago Natives). My husband insisted that it was because the pizza had to be heated and if we sat down in the restaurant and ordered pizza that it probably would taste better. We were staying in Camden Ballantyne in corporate housing while our home was being built and once evening when I refused to cook my husband said let's walk over to Libretto's as he was adamant on making sure we TRULY taste the pizza there because it's made NY style and he wanted to feel like he was back home in NY.. I must admit the pizza was tasty to be so THIN, being from Chicago I need some type of thickness to my pizza however the flavors were all there so I won't deny this place that fact. I say it's OK because I can eat it without complaining to much because of the flavor. I would recommend people to definitely give them a try. If you like thin crust, NY style pizza you are in for a treat. However if you like Chicago style pizza you will be disappointed however if you just like FLAVORFUL pizza then you are going to the right place. I say this according to our ingredients we get on our pizza: Spinach, Garlic, Onion, Mushrooms Other Tasty items we tried using our coupon book: Garlic knots, Shrimp Scampi (a tad bit bland but it will do with a coupon ;-) Where they lack: SERVICE, they have some very unattentative staff and rude staff as well. I don't LOVE this place so I don't give them business often however the couple times I have I didn't have a great service related experience.
(3)Pete C.
Yes, I know it's Christmas. Yes, I know that there are Christmas Parties all over the place so when we wen to Libretto's we found that we had to sit in the bar (which is fine) because the dining area was being used for a party. But when you eat in the bar the food comes as if you were eating in the bar. No bread with dinner, appetizers coming out with the for (yes, these are not a big deal, but they are really nice for dinner.) It was just a very odd experience. The calamari wasn't done, the soup was wrong, the grilled shrimp added to the pasta was not added and then brought later at full price. I am so sorry but these simple things do add up.
(3)Jennifer P.
Hours during the week are shorter than shown on website and Yelp. Pizza was tasteless and cold. Crust was hard as a rock. Won't be back. Totally disappointed at the waste of money! If this is what people think authentic Italian food and pizza is like they are sadly mistaken!
(1)Martin H.
My family has been going to this place since it first opened and we love it! It is not your authentic Italian feel, nor is it a nice quiet dinner. But it is good food and a friendly staff. The white pizza is amazing (sorry to the other reviewer that did not like it). A quick call on the way home from work will ensure it is ready for you when you arrive to take home. The staff is very friendly and quick to respond to any need you may have. Try the penne palermo. It is my standard if I am not in a pizza mood. The sausage and penne are topped with freshly cut mozzarella (delicious!)
(4)Jessica L.
Do yourself a favor and skip Tony's pizza. Trust me. Come to librettos. This place is legit. I should know; my parents are New York natives. I know pizza. I've grown up on good NY pizza. I love pizza. Dang, I've even dreamed of pizza. Granted, that was while I was pregnant but still. Pizza!!!! Librettos has good pizza. They know what's up and have perfected their pie making skills. Their pies are a perfect marriage of crispness, cheesiness, chewiness, sweetness and tanginess all rolled into one. It's one of the most perfect foods ever made! There. I said it. Pizza is awesome. There are a lot of places in NC that claim to have NY style pizza, but most of these places are houses of lies and are not even close. We order takeout at least once a week and I've had lunch a couple times in their restaurant. Their lunch specials are great! What other place in Ballantyne can you get great service, a slice, salad and a drink for $5.95? My favorite is the Monday special - cheese pie and garlic knots for $10.95. Good deal for a quick dinner when you don't feel like cooking for your family...mostly because you don't want to wash dishes or unload the dishwasher. So, go here. Order pizza. Experience deliciousness. Repeat. You're welcome.
(5)Allison B.
We had a pizza with peppers, sausage, and pepperoni. It was sooooo good! It was delivered hot and fresh to our door with plenty of toppings and delicious sauce served with garlic knots.
(4)Teresa V.
Our first experience to Libretto's was on July 12. The pizza was terrific. Headed back the following Saturday, 7/19, with the family. Ordered two pies: sicilian and white pizza. I don't think I've ever had this happen. Someone reheated the white pizza from the case! It was stale, burnt, brown on top, quite disgusting. I informed our server who "tasted it for himself" to see if he agreed. We had to wait for another pie to be prepared fresh. No adjustment made in our bill. No apology from a manager. Too many other places to get pizza in Charlotte. Oh and how do we know the pizza came from the case? It was full when we came in; one pie was missing when we left. Won't be back at Libretto's.
(1)Samantha T.
I've never been in the restaurant, but I ordered delivery for the first time, this evening. I have four words for Libretto's... Fast, Fresh, Friendly and (most importantly) Delicious!! Honestly, I had a great experience. I ordered the Chicken Parmagiana Hero(with fries) and Calamari for my friend and I to share, and I was Very pleased! Ordering over the phone was simple and expedient. Delivery was better than prompt, and shockingly still piping hot! Thank you, to every person involved with my order!
(5)Sean S.
Went for lunch on a Friday. There was hardly anyone there, so we figured we can get in and out fairly quick. Wow... Not even close! Waiter was 2 iq points above retarded and ridiculously slow! Took over 1 1/2 hours to eat lunch. About 20 mins of that was just waiting for the check. The only saving part was the pizza was decent. I would never go back...
(2)Christine A.
My boyfriend I have gotten delivery from here a couple of times now. It always arrives hot and in a timely manor. We have yet to try the pizza but we are obsessed with the antipasto and the stuffed mushrooms, they are both AMAZING! We got the chicken Marsala last time and weren't big fans, but that definitely won't stop us from ordering again! I crave those stuffed mushrooms constantly!
(4)Diaman S.
Today I went for dinner with my husband and my 18 month baby and we really enjoy it, we ordered New Yorker Pizza and Meat Stambolli and it was delicious, on time, and the waitress was really kind, prices are regular and also there was live music with a very cool band my experience was great and I highly recommend this place ;)
(5)Laura B.
The fiancé and I dine out quite a bit these days. Nothing until this place has been bad enough to write about. Wow, this one takes the cake! We came in about 8pm on a Wednesday night to split a bottle of wine and have a light bite. From the moment we walked in it was like being on another, surreal planet. Our waitress, a very young girl recently from NJ, seemed to have never served anyone before and had never looked at the menu, it seemed. We vainly asked for some sparkling water, some mineral water, some Pellegrino....she asked "is that wine?" Huh? She did come back carrying 2 small bottles of San Benedetto. First hurdle overcome. She had never opened a wine bottle either, the fiancé had to do it. The antipasto and linguine with white clam sauce were passable, although some salami had been around longer than I would keep in my fridge. After essentially waiting on ourselves and making requests that were clearly foreign to this young lady, the real clincher was when at 10 pm, the whole place began filling with smoke. The kitchen staff was apparently burning the day's grime off the ovens and as one fellow told the fiancé "the hoods don't work". No kidding. We quickly poured the last of our wine into our glasses and literally ran for the front door. There is no exaggeration here. They smoked us out. Do not EVER try to sit in this restaurant in an attempt to eat. We guess it's just a pizza take out joint, but why the tables and "dining room" then? A very lame apology for attempted asphyxiation and our check completed this disastrous attempt at a night out. I really can't even think of a reason to give this place 1 star. Maybe because they didn't succeed in making us seriously ill. Diners beware.
(1)Charles S.
Very good pizza. Generally consistent. Not too much to say good or bad. We've eaten in and taken out. Pizza is good. Not the best we have ever had but better than most in Charlotte. Highly recommended.
(4)Steve C.
Dined here in August. I had the calzone and my wife had the lasagne. Both were good, though I was surprised how little meat was baked into the calzone. We're rating the experience a 3 because the of the noise level. Neither the restaurant or bar areas were full, but it was so noisy we could barely hear the waiter or ourselves.
(3)Joe P.
Charlotte's got a lot of great pizza places, but for my money, Libretto's is near the top. The pizza's about as authentic, NY-style as it gets, the pasta dishes are wonderful, and the garlic knots out of this world. Kid-friendly atmosphere and a convenient Ballantyne location make Libretto's a must.
(4)Cat R.
We visited Libretto's Pizzeria in Ballantyne last night, after a torrential downpour. It was relatively empty even though it was a Saturday night, due to the weather. The restaurant is smaller than it looked like it would be from the outside. It has faux brick walls and rustic wrought iron accents. There are at least 5 large televisions in the relatively small bar area. We opted to sit at the bar, as the hostess informed us the back dining room was a little loud. Service was unimpressive. After 5-10 minutes of waiting, we caught a waiter's eye. He came over and asked us if we'd been helped. When we said no, he seemed taken aback, but decided to take our food and drink orders anyway, and he was our waiter for the night. When I ordered Miller Lite, assuming I'd get draft since it was clearly on the tap, I was surprised to receive it in a bottle. He explained that it was on special in the bottle, which was great. Just wish he'd mentioned that earlier. When my husband needed a drink refill, our waiter was either nowhere to be found or actively ignoring us. (He had perfected the "ignore everything but what's directly in my line of sight" walk throughout the restaurant.) Someone who appeared to be a manager paced all around us, but his eyes were so glued to the Panther's game on the television that there was no way to get his attention without shouting at him or physically going up to him. After waiting so long for a refill that he had almost finished his meal, my husband finally decided to go directly to the bar for his refill. When the bartender informed our waiter, he didn't seem terribly pleased with us, but it was a relatively empty restaurant, and trying to flag down someone - anyone - for ten minutes for a refill was unacceptable. The pizza (San Gennaro) was good, but didn't stand out. We ordered a Medium which was ample sized for 2. The Bruschetta "3 ways"? Not so good. The classic tomatoes/onions bruschetta topping had pale tomatoes. Not a sin in December, but it's August. The olive tapenade was good, but the bean puree was underseasoned and bland. We had a nice evening out at Libretto's, but the food was pretty forgettable and the service was sub-par. I'm pretty sure we won't be back. There are too many other good pizza options in this area of Charlotte.
(2)Jennifer T.
I'm a huge sucker for this place's cheese ravioli & garlic knots. Simple, consistent. I am not, however, a fan of the pizza. Too bland & too little toppings for this Chicago girl. I'm definitely going to keep coming for the pasta & knots though!
(3)Karen P.
Librettos is one of the better places for Italian food. My favorite is the Eggplant parmesan. It tastes fresh and homemade. Limited choices of wines. Wait staff is young & inexperienced. I think the prices are reasonable and the service is OK. the back room is quiet although not much atmosphere. Mostly families eating there while couples were at the front in the bar area.
(4)Amy F.
Soon after arriving in Charlotte I dined at Libretto's Pizzeria & Italian Kitchen for lunch with a family friend who works in a similar field. There are two area Libretto's: this one is in Ballantyne and the second one is uptown at the EpiCentre. Additionally, there is a NYC location and a fourth location in Jacksonville, Florida. Libretto's serves a full Italian menu with specialty pizzas, salads, soups, traditional entrees and pastas as well as heros, wings, calzones and desserts. For lunch there are some great specials including the eggplant parm special that I tried. To start, we shared some of the delicious, buttery, garlic knots served with tomato sauce for dipping. These are truly worth the carbs and were great with the salad that comes with the lunch special (salad not pictured). The eggplant parmesan includes choice of pasta with sauce and it's a huge portion! I took half home for later. The dish itself was quite pleasing, with a well-balanced tomato sauce, lots of cheese and plenty of eggplant goodness. The pasta was also tasty with that same great tomato sauce. I had one odd thing happen when I went to the restroom - I won't go into great detail but let's just say that the restroom needed some real attention! I mention this mainly because as soon as I told our waiter about the problem we noticed that the staff shut down the restroom for cleaning - a good sign that they actually checked out the issue when I brought it to their attention. Service was actually quite good overall, which is always welcome. I really enjoyed my visit to Libretto's and I look forward to trying them out again soon for another lunch or for dinner. They are also prepared for folks who want takeout also as you can order pizza near the door and take it to-go. I will be back!
(4)Sven L.
If there is something that Libretto's does extremely well, it has to be their pizza. The crust is thin and crispy (excluding their deep dish pizza which I have not tried yet.) and it does not get soggy. There is a nice variety of different pizzas to choose from (my favorite is the BBQ Chicken) or you can create your own. Slices are offered during lunch and are priced very reasonably. If you are looking for a slightly more upscale experience, Libretto's can help with a very nice dinning room that is separated from the more noisy bar area. So why only three stars? Well, service tends to be somewhat on the slow and spotty side (refills are key to keeping me happy). And then there is the other half of the offerings at Libretto's - the pasta dishes. The Chicken Marsala we ordered was a chicken breast with a couple of mushrooms and an extremely watery and runny sauce added to our choice of noodles. The side salad was mainly lettuce with a small slice of tomato hiding at the bottom and dome flakes of cheese. I expect more from a restaurant that advertises Italian "cuisine". Stick to the pizza and you shouldn't be disappointed.
(3)Erinn D.
Went in last night for the Yelp Event and was very pleased. Food was great, service was pleasant, and we had an overall good experience. Loved the outside patio too! Ballantyne is a little far for me but I'd definitely go again if I was in the area.
(4)Rob W.
If you are what you eat......then I am a LARGE Pizza Pie! I had to give these guys a try, so in order to do this right I stopped by, looked around and placed a take-out order, A slice of cheese, and a slice of pepperoni. Now, let's get this straight, Tony's is hands down (IMO) the best pizza in Ballantyne, and having read good reviews from fellow Yelper's Libretto's Pizzeria was bound to get my attention. The building is unique in its present design layout, and why I mention this is that you cannot use the back door as an entrance. I had to walk all the way around the building, to enter the establishment. This has a nice outdoor patio, but very few seating arrangements in the bar / front dining area. The back area, ie the main dining area is nice in that it is a little more formal, located behind the wine racks with white linens on the tables. After getting home, I tried the pizza, it was good, the crust was edible and not dried out like stale bread, and this warrants the opportunity of ordering a fresh large pizza, so that I may share with others. Based on the reviews of other Yelper's, I may just stick with the pizza, but as I see it, I eat enough pizza to to keep Libretto's and Tony's Pizza in business. NCFoodGuy
(4)John H.
Ate here on Friday night... it was pretty packed but we only waiting a couple of minutes for a table to clear up. The hostess seemed new, in that she looked a little lost and kept assuring us that a table was getting ready for us. There were at least 3 times where she came up to us and we thought the table was ready so we had a stand-up/sit down session going on. At least we burned some extra calories before the meal doing that. Once we got seated, our server greeted us warmly and we ordered drinks. I split a roasted red beet salad with my mom and we all shared a 18" Large New Yorker - mostly meats and cheeses with onions and colored peppers. Everything was delicious. I'm looking forward to coming back and trying their pasta.
(4)Brian F.
I have spent a lot of money in the uptown location and the Ballantyne location. We would often have several people go to the one uptown and get pizzas and beer before a game. When they opened the Ballantyne location, I began patronizing that one as well. They had a good deal on Mondays for a large cheese pizza and garlic knots that we often ordered. I called to order it this week with toppings added as usual and they told me the special was just for cheese; if I wanted any additional toppings I would have to pay full price for the pizza. I explained to them that we ordered this often, and they said the owner changed it to this. Besides the fact that any other pizza place lets you add toppings to a special for the price of the toppings, I do not want to support a business that is that cheap. It makes me wonder where else they may be trying to cut corners, and based on previous reviews of poor customer service, they may not be doing too well. Sorry, Libretto's. You lost a loyal customer who turned many others onto your pizza. I'd rather support a franchise than this business now. My pizza dollars will be spent elsewhere.
(1)Julia M.
I have only eaten here one time - at lunch with a co-worker. I ordered a calzone, which was really huge. A little more sauce on the side would have been nice because there was so much dough screaming for it. It was super cheesy and really a bit decadent for me. Next time, I will go with a slice and a salad. I also stopped in last night around 9 or 9:30 to have a few beverages with friends on the patio. The live music, laid-back atmosphere and friendly folks make it a great place to socialize. I went inside once or twice, and the pizza smelled amazing. I'll be back soon to have some!
(4)Jill L.
Really bad pizza... I am giving them 1 star for the the online ordering and delivery. I'm giving a 2nd star since it seems from the other reviews that their other food might be better than pizza? At any rate, I ordered the Brooklyn pizza (cheese only). I incorrectly assumed it would be a thin foldable crust. If it was good pizza, I wouldn't care if it was NY style. I was open and hungry. However, it was a square, thick and soggy pizza with very strange cheese or cheese application. I really wish I had my phone with me so that I could take a picture. I knew right from the get that it was not going to be good - just by looking at it. No taste. Weird cheese. Disappointing crust. Sauce was fine. I forced three pieces down because I am stuck in a hotel room with no other options. I'm actually kind of pissed I spent $20 plus $5 tip for totally crappy pizza.
(2)Tre B.
I have no idea what these people are talking about. Everytime I come the food is very good. I started off with there pizza which was good. I then came back and tried the chicken parm and that was excellent (had to add a little salt, but that is better than food being too salty, which is easy to do with Italian food because of the sauce and cheese). I am from NY and a true marinara sauce is suppose to be slightly runny (sauces that you buy in the grocery stores "ie non runny" sauce are NOT AUTHENTIC). The only negative thing; I wish they did not put pizza in the title because they are so much MORE!o See my 2 favorite employees Doug and Aaron!
(5)Yo B.
The place itself is nice, service OK. Their garlic knots are pretty good but pasta not and pizza blah. I find their food dry and tasteless. The only was I would choose their food is if it was for free and even then that is a maybe.
(2)Shawn C.
I've previously sang the praises of Libretto's in Ballantyne. We have a number of pizza spots here, but Libretto's has always been the best tasting and most consistent. Unfortunately, things have changed. The past three deliveries have been pretty badly burned. Not just a little over cooked, but burned. And to make it worse, for the last three deliveries (at least, we didn't check before), they have doubled charged the tip amount. I put $5 in the online order, and they've billed me $10 each time. It's a $15 pizza, a 66% tip is a bit ridiculous. I have really liked Libretto's in the past, and for that reason I will give them at least one more try (they have an option to order your pizza slightly undercooked, maybe I need to do that from now on). But there's a new pizza place opening in Stonecrest, if they deliver and make a good pie, it's time to move on.
(2)Matthew G.
FInding great pizza is impossible outside my hometown of Chicago (Deep Dish) and pizza from NY/NJ. However, this place gets it fairly close. I love the fact you can just get a slice anyway you want it. My personal favorite is the Chicken Parm pizza slice. It's good thin crust. The garlic bread is okay, needs more garlic. Service is good, not great, but it's a pizza joint. I know it's in the middle of Ballantyne and the residents near there are used to a more posh type experience, but hey like I said it's a pizza joint. If you want great service go to Ruth's Chris. Great location, good selection of beers. If going to have pizza, this place is on the short list.
(4)Joseph N.
I am recently relocated from NJ to Fort Mill. My wife and I tried Libretto's based on previous reviews on Yelp. On our first trip 2 days ago I ordered a Brooklyn Pizza as an appetizer along with eggplant rollatini. The pizza was very good, similar to pizza we have eaten in NY. I would have liked the crust a little crunchier but nothing that another couple of minutes in the oven couldn't fix. The eggplant rollatini appetizer was very tasty, i just didn't care for the skin on it. For a main course I ordered fettucine alfredo with a side of meatballs and my wife ordered linguine in clam sauce. All I can say is both dishes were off the chart delicious. The fettucine cooked perfectly with the alfredo sauce had wonderful flavor and wasn't as heavy as some I've had before. The meatballs, big and tasty, were very close to the ones I make myself from my mothers recipe. As for my wifes meal she said the clams were fresh and the pasta was cooked perfectly. We will certainly be back to try more items on the menu.
(4)Michelle S.
Bar service...great. Food...better than average. To-go counter service...TERRIBLE. You would think an empty restaurant on Labor Day would be excited to see a to-go order walk through the door. Alas, you are incorrect, because the to-go counter will only treat you with sarcasm, disrespect, and a general "I don't have time for you" attitude. Despite living less than 1/2 a mile away, most likely will not return due to the poor service from the to-go counter "waitress". Such a shame as we were hoping to support a local chain. Oh, well.
(3)Paul D.
Did the takeout here, 3 slices because they're kinda small. Very tasty pizza, but otherwise nothing special. The crust is waaaaay too thick for ny pizza. I definitely prefer Tony's thin crust to this. Libretto's does have more topping options when you go by the slice than Tony's, but I'm all about the thin crust. Guy at counter was nicer than the guys at Tony's, so props to him. The bar area is super loud, FYI.
(3)Ed D.
I came to pick up my pie, they had inadvertently given it away to someone else. The manger apologized and offered me some free garlic knots. Very much appreciated and I left happy. I wish more managers of restaurants would handle the little things so customers don't leave annoyed. Thank you Librettos
(5)Tom M.
My wife and I went to dinner with another couple.we had a reservation and were seated promptly. The waiter came quickly and was followed by a young lady trainee. The drinks came fine it once the entrees arrived we had never received our bread. Once we asked for the bread they apologized and TEN minutes later it arrived. That aside, the pizza, manicotti and lasagne were very good. Other than a little service hiccup this was a good spot.
(3)C T.
Spaghetti and meatball is awful here, watered down and it's not like the price is great for this quality either. I've had their pizza and it's ok but spaghetti was a fail.
(1)Rachel M.
Mmmm! I lovelovelove the spinach calzone. Their sauce (for dipping) is also really tasty. Pizza is really good, too. Tends to be very crowded, so we do take-out mostly.
(4)Ally T.
Best pizza in Charlotte! NFL playoffs is the perfect excuse for pizza delivery, and whenever my husband and I give into our pizza craving it doesn't take long before we call Libretto's. It is by far the best pizza in Charlotte and we were thrilled when we found their Ballantyne location. We have eaten Libretto's pizza many times and we are never disappointed! That being said, I have to rate the restaurant itself a 4/5 is because while the pizza is unbeatable, the rest of the menu doesn't offer anything to write home about. My husband and I were both disappointed after testing out a few pasta dishes and salads. So make Libretto's your go-to pizza place, but don't assume it can meet all your Italian dish needs.
(4)Renee C.
Tony, pls forgive me....But there's a new sheriff in town. Our go to pizza spot used to be Tony's Pizza in Ballantyne...and then I had Libretto's at the Epicenter..I was in heaven. So much so that I had to order a pie from the John J Delaney location just to try it out and the consistency was the same at both locations and I was sold...The New York style pizza is by far, the BEST I've had in Charlotte...If you don't know...now you know.
(5)Ian M.
Great New York style pizza. Sauce is nicely sweet and crust is excellent! The lasagna pizza is my families favorite.
(5)Joshua E.
Great pizza at a great price. I would argue that it's among the best in the Ballantyne area.
(4)Jon S.
Food is decent but not the best in Charlotte. Went with friends on Saturday night and it was so noisy I could barely hear my friends talking to me ACROSS THE TABLE. The bar area was worse than the dining room. Lots of families go with their children.I suggest going during the week. There are better Italian places in our fair city with a lot less noise and confusion. That being said the foodis OK.
(2)George B.
A slice of NYC Style Italian in South Charlotte! This location is right of of Johnston Road and 485. It offers indoor and outdoor seating. The outdoor is a square courtyard. The indoor is dark woods, white walls and purple ceilings.The walls are decorated with 1940-50 B&W pictures of Italian families living large. The music was a bit loud and too rocking for a lunch crowd. C'mon can't you play some Sinatra? The staff here was quick, courteous and friendly. I made it before the lunch rush and was in a hurry to make it back to work for an afternoon conference call. The food here is pretty standard: pizzas, pasta and salads. The lunch specials were reasonably priced and included a side salad and soft drink. I choose the lunch special of Penne Vodka, Garden Salad & Coke. The salad was very basic consisting of baby field greens, tomato and light dressing. I was kinda puzzled that no bread was served before or during the meal. Italians are known for their bread. I was a bit disappointed in this omission. Penne Vodka was great. The pasta was cooked al dente and the vodka sauce was savory. If you are in the area let Libretto's bring NYC Italian to you.
(4)Mary H.
The buffalo chicken pizza here has become a tradition in our Ballantyne Corporate Park office- it is incredible! The people are nice, the pizzas are fast, and the pies are tasty and generously sized. I'm a fan and I'm hoping to soon be unshackled from my desk and actually sit down in the restaurant and try some beers! Until then, the to-go service continures to rock Pizza Friday.
(5)Holly W.
I haven't had many good experiences here. I think the manager is hotheaded and cocky. They seem to be there to socialize than to serve people. They never have the pizza labeled in the case and they act as if I'm an idiot if I ask them what kind it is. There have been multiple times I've been there and there are plenty of other places to choose for pizza or Italian specialties. My advice people go elsewhere!
(2)Lee Ann D.
Came in for a nice Sunday dinner with the fam and we had some good food! I didn't get any of the Pizza by the slice but God it looked good! I ended up getting the Eggplant Parm and it was great, it was pretty large and sat on top of spaghetti- It hit the spot! This location seems to get really busy and they definitely cater to everyone. The menu offers a little bit of everything. i will definitely be back to try some pizza!
(4)Tracy D.
Like their Uptown spot the pizza slices here are just awesome! I def reccommend just ordering slices and having them heat them up there to eat because it ends up tasting better than when you do it yourself at home. They also have some really great salads that are perfect for sharing, and even better they split them up for you and the portion sizes are big. The service can be hit or miss depending on when you come in, but for really great NY style pizza I will overlook that in order to indulge myself!
(5)Scott S.
I can really only speak for their specialty pizzas, having grown up enjoying some of the best pizza NYC has to offer, I can say that Librettos is among the finest I ever had. Truly, their Margharita, Chicken Parm, & ala Vodka pizzas are amazing. Whenever my kids want pizza, they insist on Librettos and they are not wrong. Best in Charlotte, maybe best of anywhere. Both locations are stellar. I just wish they delivered a little further out... I'd be happy to pay a delivery charge.
(5)Carol A.
Usually great for lunch but went for dinner and was very disappointed. Pasta with garlic and oil had NO flavor. Tasted watery and bland. Broccoli side tasted chewy and not freshly made. Service was awful as well. I will give it another try but family is turned off and won't return. Libretto's ....you need new wait staff and good management when owner isn'taround.
(2)Michael F.
Being a northerner, it is difficult to find great authentic Italian food or good for that matter. Libretto's does not disappoint. From the many times I have gone there, either with friends of family, the food has been great. However, the delivery service is mediocre. One night when working late we ordered food for eight people, and food for seven showed up with one being wrong and one left off the delivery but we were charged for all eight. When we complained, the problem was resolved BUT the final one of the sub's came on burnt bread. Was that retaliation? I recommend you Dine in!
(4)