Food was decent but service was absolutely horrible. I witnessed several customers leave halfway through the line to go purchase food at the adjoining gas station, to give you an indication of how bad it was. By the way, you guys are out of ketchup. I wasn't about to hold up the line any more and who knows how long it would've taken to get it refilled. Very disappointing, even by fast food standards.
(2)
Dennis S.
Under no circumstance should a line of customers in a fast food restaurant have to wait 15 minutes to make an order, wait again to get their food, and then discover the condiment table to be completely empty. Even in the busiest of hours is it not acceptable (albeit slightly more understandable) but at 2pm on a holiday, it just reeks of bad management. But the real kicker for me was the man who waited forever for a burger and a 10 piece nugget, only to have the burger not get made at all. So while they made the burger, his 10 piece nugget gets put on someone else's tray, and of course his order was to go, so minutes after he leaves the crew is running around trying to figure out who this other 10 piece nugget belongs to. Apparently the 5 times the man repeated his order, plus the three times he told the manager what he was waiting on all led up to this man not getting half of his two item order. Ridiculous. So glad I was only passing thru on my way back to STL from KC. If I had to go thru this for a Baconator I would never get one again!
(1)
Frank T.
Horrible! I won't waste too much of my time writing this. 1) Unsweetened ice tea tasted like it was mixed with coffee. 2) No straw for my drink 3) No spoon for my chili. 4) No crackers for my chili 5) Took forever Should have listened to the previous reviews.
(1)
Denell W.
The food was hot and tastes good, so I wonder if they got new management or new employees, since the reviews I read basically said it sucked. Thanks for lunch!!!
(4)
Danielle L.
It's that bad. Don't come here. You save more time driving the 30 minutes to the next one. Thank you fast food for being so slow. Now I had time to read the latest release of Pilot Magazine as they called for showers to open over the intercom.
(1)
L Q.
New but friendly, cool-headed cashier. Service- SLOW. It was all because of the incompetent people in back. From the time I got in line until food was in my hand- 12 minutes. They forgot to give me my frosty. Had to go back in. Asked for ketchup packets. They said ok but then forgot (just like the oak grove Wendy's!).
(1)
Kit K.
Normally, I would give Wendy's about 4 stars for quality of food and friendliness. Unfortunately, my most recent experience at this location was less than that. Wendy's in my opinion, puts together one of the better fast food burgers, the lettuce and tomatoes are usually crisp and fresh, the natural cut fries are sprinkled with a generous amount of sea salt and overall, they have a great menu selection. So, always hating to go inside this busy corner truck-stop location, I go through the circular drive-thru that is almost impossible in my small sedan. I place my order over the loud hum and drone of big trucks and noisy cars. So, I drive about 15 minutes to stay at my friend's house and find that I have no lettuce or tomato on any of my sandwiches. Not happy, I called the store. Some young woman answered and after asking to speak to the manager, she identified herself as the shift manager. I explained that I paid almost $15 for 2 value meals and was quite certain that I had never instructed them to leave off the lettuce and/or tomatoes. The manager then goes on to explain that the restaurant had "ran out of lettuce and tomatoes and wouldn't get a truck in until 10:30." Really? Hmm, you might have mentioned that before I ordered since 95% of your sandwiches have lettuce and tomato pictured on the menu! I mentioned that a sign posted on the outside menu might be a helpful reminder. She continues to give me some spiel about how they were supposed to mention that to the customer before they order. By now, I'm thinking Arby's. The manager made absolutely no attempt to even try to remedy the situation, by offering me another sandwich or an alternate item. Really, Wendy's you should just know better. Customers expect and deserve better. I didn't even get what I paid for..... How hard it could have been to get a few dollars out of the drawer and drive to the local grocery store and get a few heads of lettuce and tomatoes?
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Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Very Loud Alcohol : No Outdoor Seating : No Wi-Fi : Free Has TV : Yes Waiter Service : No Drive-Thru : Yes Caters : No
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
Hamburgers are also categorized into two types in the United States. Fast food hamburger and individual hamburgers served at restaurants are two basic types of burgers served in the United States. The individual hamburgers served at restaurants are prepared using everything including lettuce, onion, tomato, and sliced pickles as well as melted cheese on the patty or crumbled on top. American restaurants also serve veggie burgers for those who don't relish meat. Cheeseburgers are also hot favorite in the United States.
McDonalds is the most popular fast food burger restaurant serving different types of burgers in the United States. On the other hand, there are several restaurants such as Burger King are famous for serving the best hamburgers in the United States. Most burger restaurants in the United States often serve hamburgers with French fries and other condiments. If you have a liking for burgers in the United States, then you won't be disappointed. You can easily find the best burger restaurants in your city on our Restaurants Listings directory. Check the reviews and ratings of the top burger restaurants and savor yourself with the best hamburger in the city.
Alicia S.
Food was decent but service was absolutely horrible. I witnessed several customers leave halfway through the line to go purchase food at the adjoining gas station, to give you an indication of how bad it was. By the way, you guys are out of ketchup. I wasn't about to hold up the line any more and who knows how long it would've taken to get it refilled. Very disappointing, even by fast food standards.
(2)Dennis S.
Under no circumstance should a line of customers in a fast food restaurant have to wait 15 minutes to make an order, wait again to get their food, and then discover the condiment table to be completely empty. Even in the busiest of hours is it not acceptable (albeit slightly more understandable) but at 2pm on a holiday, it just reeks of bad management. But the real kicker for me was the man who waited forever for a burger and a 10 piece nugget, only to have the burger not get made at all. So while they made the burger, his 10 piece nugget gets put on someone else's tray, and of course his order was to go, so minutes after he leaves the crew is running around trying to figure out who this other 10 piece nugget belongs to. Apparently the 5 times the man repeated his order, plus the three times he told the manager what he was waiting on all led up to this man not getting half of his two item order. Ridiculous. So glad I was only passing thru on my way back to STL from KC. If I had to go thru this for a Baconator I would never get one again!
(1)Frank T.
Horrible! I won't waste too much of my time writing this. 1) Unsweetened ice tea tasted like it was mixed with coffee. 2) No straw for my drink 3) No spoon for my chili. 4) No crackers for my chili 5) Took forever Should have listened to the previous reviews.
(1)Denell W.
The food was hot and tastes good, so I wonder if they got new management or new employees, since the reviews I read basically said it sucked. Thanks for lunch!!!
(4)Danielle L.
It's that bad. Don't come here. You save more time driving the 30 minutes to the next one. Thank you fast food for being so slow. Now I had time to read the latest release of Pilot Magazine as they called for showers to open over the intercom.
(1)L Q.
New but friendly, cool-headed cashier. Service- SLOW. It was all because of the incompetent people in back. From the time I got in line until food was in my hand- 12 minutes. They forgot to give me my frosty. Had to go back in. Asked for ketchup packets. They said ok but then forgot (just like the oak grove Wendy's!).
(1)Kit K.
Normally, I would give Wendy's about 4 stars for quality of food and friendliness. Unfortunately, my most recent experience at this location was less than that. Wendy's in my opinion, puts together one of the better fast food burgers, the lettuce and tomatoes are usually crisp and fresh, the natural cut fries are sprinkled with a generous amount of sea salt and overall, they have a great menu selection. So, always hating to go inside this busy corner truck-stop location, I go through the circular drive-thru that is almost impossible in my small sedan. I place my order over the loud hum and drone of big trucks and noisy cars. So, I drive about 15 minutes to stay at my friend's house and find that I have no lettuce or tomato on any of my sandwiches. Not happy, I called the store. Some young woman answered and after asking to speak to the manager, she identified herself as the shift manager. I explained that I paid almost $15 for 2 value meals and was quite certain that I had never instructed them to leave off the lettuce and/or tomatoes. The manager then goes on to explain that the restaurant had "ran out of lettuce and tomatoes and wouldn't get a truck in until 10:30." Really? Hmm, you might have mentioned that before I ordered since 95% of your sandwiches have lettuce and tomato pictured on the menu! I mentioned that a sign posted on the outside menu might be a helpful reminder. She continues to give me some spiel about how they were supposed to mention that to the customer before they order. By now, I'm thinking Arby's. The manager made absolutely no attempt to even try to remedy the situation, by offering me another sandwich or an alternate item. Really, Wendy's you should just know better. Customers expect and deserve better. I didn't even get what I paid for..... How hard it could have been to get a few dollars out of the drawer and drive to the local grocery store and get a few heads of lettuce and tomatoes?
(2)