We walked in and was seated very quickly our appetizer was what they call the tonion . dipping sauce was excellent. I ordered the 18 ounce outlaw ribeye with the loaded baked potato No A 1 needed Only thing left on my plate was the bone. When they found out it was my birthday I got a free ice cream sundae. Definitely would recommend and definitely will be back our server really made our meal worthwhile. Absolutely!!
(5)
Mandi R.
We have enjoyed our dinner here several times. They are friendly and the good is always very good. It can be pricey but it is a special treat. Our waitress Vanessa S. did a great job. You can really tell she enjoys what she is doing.
(5)
W. John R.
After some bad experiences in the past five years with steaks that should have been tossed "out back" or tasted as though they were comprised from peanut shells on the floor, I was on the verge of giving up on franchise steak restaurants in lieu of small boutique places. The place was really classy inside, with well-dressed and attentive staff. It had a level of refinement that approached some of the truly snobby steak houses in the area, but fortunately with lower menu prices. The Wild West shrimp were a really delicious appetizer. My steak was the Outlaw Ribeye, cooked medium rare, with asparagus. The ribeye had just the right about of seasoning and was done to perfection. There was some fat and gristle on it, but that's the definition of the cut. I found myself playing surgeon to get some of those well-seasoned scraps from around the bone because it was so tasty. The house Cabernet Sauvignon went well with the steak, especially for the price. The asparagus was good, not amazing, but in January I don't expect amazing. It was cooked correctly and had a nice flavor. The caramel apple goldrush was one of the tastiest desserts I've had in awhile - as you might know from some of my other reviews, I'm a bourbon fan so that hint of bourbon sweetness in the sauce really brought it home for me. I couldn't eat a whole portion of it, though, as I don't have much of a sweet tooth. If I had to name qualms - the parking was a pain. I didn't realize you have to actually go into the mall parking lot to arrive here, so I passed it up, and there wasn't a dedicated turn off of Warren, so I had to turn into a strip of adult novelty stores and then wait to turn around and get back onto Warren. Ease of access would help a bit. Along the same lines, the aisles inside the restaurant felt a bit crowded - every time I got up it seemed I was blocking a staff member or bumped into someone. Minor qualms from an overall great dining experience. I plan to return to this and other Longhorns when I'm hankering for a good steak and hope they can continue to improve on a good streak and continue to exceed expectations in the future.
(5)
Lindsay P.
Love this place, they have the best steaks!
(5)
Richard G.
When you go out and want to drop a hundy on a good meal this is the place. Prime rib is prepared nicely, steaks are very tasty. Waitstaff is well trained and knowledgeable, even entraining. Glad the managers let them express their personalities. When taking our order the waiter said, 'would you like mashed potatoes sweet potatoes baked potatoes friiiieeeees?' Very funny, I had to ask him to repeat it. There house red wine goes very nicely with the prime. Get the dessert shots after dinner.
(5)
Bruce F.
I've been to other LongHorn Steakhouses and was OK with them. I was lured in to the Westland Restaurant by the e-club offer and we tried the Lobster and Shrimp appetizer and it was excellent. The salad had a nice mix of greens and other fresh veggies and the French Onion Soup was very good as well. We had a mixed review of the Lobster and Shrimp Chowder, but I liked it well enough. I ordered the Outlaw Rib-eye and it was excellent. The wife just had the Lobster Tail add on and was pleased with it even though it was a little small and rubbery for $10. The iced tea was good, both sweet and unsweet. The service was good with constant refills and check ups for our many requests. I'll be back, 4 stars
(4)
James G.
First off, a disclaimer. I've been having a running battle with this chain over their policies about cooking steaks. I've talked to the district manager who swears they don't refrigerate unsold steaks and resell them. Every time I come to this restaurant and order a steak (and I like mine medium rare) it's either well-done, or tough as shoe leather and cold. My last visit was January. I'd received a gift card for Christmas, and thought I'd give them one last chance to redeem themselves. I ordered a steak, it was cold and tough. I complained to the waiter who started arguing with me about the temperature. I pointed out the butter wasn't melted on it. He claimed that was 'glug' and it was normal?!? They replaced it with another that was slightly better, but still disappointing. Every visit is a repeat performance. They try to give you a leftover steak re-heated from the fridge, hoping that you won't complain. When I do, they give me a fresh one. Unlike one of the other reviewers, nothing is ever discounted from my bill. It's really a shame a STEAK PLACE can't do a decent steak.
(2)
Fabrizio L.
We are rarely up this way, (wish there was one closer to were we lived), but I am always glad when we do stop in. From the appetizer, to desserts, great quality and great price.
(4)
Kat M.
Love LongHorn they recently upgraded to new tables which add a nice flavor to the decor. The food is always amazing here I highly recommend. We've gone here for years! I belong to the email club you get a free desert on ur bday or appetizer. The steaks r tender n juicy. I always call ahead to reserve a table learned early on. No need to wait for a table.
(5)
Liz R.
Wild. West. Shrimp. This appetizer is amazing, and we get it every single time we go to LongHorn. A fair-sized pile of breaded shrimp with sliced cherry peppers and pepperoncini in garlic butter, served with Ranch. Spicy, fight over the last shrimp goodness. I've been tempted to get this as my meal, even after splitting the app with Ken. I've recently tried the Steakhouse Grilled Trio (a special, so it's not likely to stay on their menu full time) - 6oz Sirloin, Grilled Shrimp wrapped in bacon and grilled Chicken Breast with garlic lemon sauce. The shrimp and chicken were my favorite, and the lemon sauce was yummy. I've also tried the Prime Rib, which is usually a hit (but can be a miss). They have regular horseradish and not just horsey sauce (as it should be). Ken often gets the NY Strip, which is properly thick and always cooked just right. He's also tried the ribs, which are meaty, with sauce cooked on, and fall off the bone. Pricey (more than Outback/less than J. Alexander's), but we've had consistently good food and service. Did I mention the shrimp app?
(4)
Nikki C.
Party of 13.... You're up! I dined here yesterday with 12 others and had a great time. It did not take long at all for the host staff to get us set up and seated. Our waiter was very accomodating and handled our group (with multiple separate payment requests) flawlessly. The manager checked in on us to see how our dining experience was going. I usually enjoy the steaks here, but this particular time, I could not eat meat -- I had 4 wisdom teeth extracted and was on a mush diet, so I had to select carefully. I had the baked sweet potato and macaroni & cheese (4 cheeses). Both were delicious. I'm pleased with the Longhorn closest to my home and I was pleased with this one, as well. Job well done, Longhorn.
(4)
David H.
Had the pleasure of having Seth wait on our family this past weekend. He was very attentive and made our visit very pleasurable. Food was very good and the service was fantastic!!
(5)
Ashley N.
Man oh man! I swear my boyfriend and I could be filthy rich and we would still go to Longhorns. Our favorite restaurant! The service is always great, the food is always spectacular. We always get the shrimp for the appetizer and the Flo's Filet and Lobster Tail for the entree. The steaks are so soft and juicy..they just melt in your mouth! The bread and salads are great. I cant leave the building without a loaf of bread and butter to go. I have only been to this location (and another in Virginia Beach) so I can only comment on this one. I love this place!!
(5)
Bob W.
Steak, salad and baked potato were good. My wife's was overcooked so prepared another and it was done perfect. The manger here is as good as the get. We will be back.
(4)
Maya C.
My family and I have eaten here many times through the years. The food is well-seasoned and the steaks are served to you in the manner that you requested. The side dishes are quite tasty as well. Highly recommend the Wild West shrimp appetizer! We had a big group yesterday and ordered three of them to go around. If I were to say anything critical is that the service is a bit, hit or miss. Oh, don't miss out on the desserts either!! Very good.
(4)
Lynn H.
I probably wouldn't have tried LongHorn Steakhouse, as I'm not a big steakhouse fan, but I received a gift card for Christmas, so hubby and I headed to the Westland location. My first impression was that the restaurant is warm and inviting. The lighting is mellow, and the walls are covered with interesting western-themed art. There are plenty of booths, which is a plus for us, because we both prefer booths to tables. To drink, hubby ordered a tequila sunrise and I got a Montana mule (bourbon, muddled fresh ginger, gingerale, and lime). Both drinks were superb. For apps, we ordered a spicy "wild west' shrimp and sweet corn fritters. They were both tasty and the portions were large (read, next time we'll share one app.) For entrees, hubby ordered the flatiron steak with salad and a loaded baked potato. I ordered a 6oz filet with salad and a sweet potato. Hubby's dish came out medium rare, just as ordered, but mine was overcooked. When I mentioned the issue to my server, she immediately and nicely had a new steak prepared. The manager brought out the remade steak, waited while I made sure it was prepared to my liking, and took the price off of the bill to boot. Once the issue was resolved, I dug in with gusto, because it was good! Hubby also enjoyed his entree. Another surprise came at the end of dinner, when we were served a complimentary (and huge) Chocolate Stampede - the chocolatiest chocolate dessert I've had in a while. Delicious! It made me wish I'd left more room; because it was so rich I could only take a few bites. As you can probably guess from the last two paragraphs, service was excellent. We'll definitely go back, and if they're as good next time as they were this time, they will definitely get 4 stars.
(3)
Margaret V.
I had been to a LongHorn a long time ago and thought I would try again.... The ambiance is very nice... It has a more upscale feel (in my opinion) than other chain restaurants.. I ended up sitting in the bar area. I was the only one and the service was pretty slow. While the bartender was nice, he was also more interested in socializing. I got the the napa valley chicken. It was chicken with tomatoes, artichokes and mushrooms with a wine wine sauce. I found the chicken to be bland. The sauce wasn't flavorful enough.. The entree came with two sides... I ended up getting rice and green beans. The menu mentioned the rice was seasoned, but it was sweeted on the sweet side. It had a citrus taste to it... I didn't care for it and if I had known it was sweet, I would have gotten something else. I also got the green beans. It's hard to mess up green beans. It was clear that these were canned green beans, but were served with some garlic, which helped. Somewhat... It's a nice place to eat and I'll be back, but I hope the service is better next time. And I'll stear clear of the napa valley chicken...
(3)
Jadranka H.
Love coming here! I get the Firecrackers (appetizer), fried cheesecake, and a specialty drink, it was the pomegranate margarita, very refreshing, but it took awhile for it to arrive but was worth the wait. Our server was amazing, customer friendly, so not sure if the bartender was backed up with the drinks because our food was outstanding. If you order the fried cheesecake make sure you get the ice cream on the side, it melts real quick because of the hot cheesecake chunks. If you're seated at the bar, they are kind enough to give you a bowl of peanuts, just don't throw them on the floor!
(5)
Kim J.
My husband took me here for the first time on my birthday. I have to say the food was excellent. The steak was big, juicy and tender. The draft beer was very good also. Service was excellent as well. I will be back again and again. Keep up the good work, Longhorn!
(4)
Gary M.
Very good food, friendly and attentive staff. The only reason I didn't give it 5 stars is because my steak did not come with the rest of the table's food. I had to wait about 5 extra minutes but when it came it was good, hot & cooked to order. Very good food, friendly and attentive staff. The only reason I didn't give it 5 stars is because my steak did not come with the rest of the table's food. I had to wait about 5 extra minutes but when it came it was good, hot & cooked to order.
(4)
Dylan B.
Been eating here for 7-8 years now . Always come back. They have the best steaks in metro Detroit. I have eaten at fancy steak house 40-50 even $100 steaks and this place beats them all still . You definitely won't be disappointed
(5)
Daron D.
Just greatness. I have not one negative thing to say about this place. Went here because i had a free coupon for a appetizer and boy did i get more than what i expected. Had spinach artichoke dip, which was fantastic (one of the ten best i done ever had), Caesar side salad was best i ever had, fries were great, bread and butter is great and the t-bone steak with onions was pretty good. When it comes to premier steakhouse, longhorn has got to be mentioned as one of the best.
(5)
Kris A.
This was NOT a good steakhouse experience for me. It was a busy evening so I opted to eat at the bar. I was studiously ignored for a good 10 minutes before one of the bartenders asked if I'd been helped. When I replied that I hadn't, it took another 5 minutes to even get a menu. Mind you, there were several other people eating at the bar, so this wasn't a case of me stepping out of line somehow. I finally ordered a Lobster Stuffed Fillet, which is billed as "...tender fillet stuffed with premium lobster meat and topped with a garlic-herb crusted half lobster tail." Sounds good to me! In reality the cut of the fillet was not good at all, and had way too much gristle for a prime cut of the type. The lobster stuffing was cool (temperature) at best and actually clashed with the steak flavor. The half lobster tail on top was a dried overcooked langosta tail the size of a medium shrimp. And to top it all off, one of the bartenders walked away with my bread when I was only half done with the meal. Also, this place w as beyond LOUD! They pack as many people into the place as possible to maximize revenue, leaving absolutely no atmosphere. Next time, I'll fire up the barbie at my own place and do surf and turf right!
(2)
Friend of D.
Came here on a busy Saturday night in November. I am normally not a fan of chain steakhouse restaurants, but I was planning to meet a friend at Outback in Canton, and upon checking the reviews of that restaurant (which were highly negative), decided to change plans and meet here for dinner. The hostess told us it would be a 40-minute wait, which I think was a GOOD thing. That means people want to eat there badly and are willing to wait for it. The hostess did a good job keeping everyone updated and seated when possible. After about 30 min, we got our table (nice and clean) and from there the service and the food were both 5-star. I had never been to a Longhorn Steakhouse. I did not expect such a varied menu (lots of seafood and different appetizers). Our steaks were great (perfectly seasoned and cooked), and the sides, appetizers, and salads were equally good. Will return again when I am in the area. I think this particular location is particularly well-managed and may be better than most Longhorns, but maybe they are all this good. To the Manager and staff: Keep up the good work!
(5)
Dean N.
my wife and I went there for my birthday. At first the waitress try to rush us but we told her we were pacing ourselves. Wow did not know they had a waterfall inside the restaurant lol.the roof was leaking in bar area so bad it was closedand also a leak sprung next to our table in main dining room but did not affect our table. I would recommend to go back. The steak and lobster was really good and I agree with other reviews that for a chain restaurant it is a step above.the Darden group Should get the roof fixed winona have money.but all in all everything turned out to be really good if you go there taking umbrella good luck laugh out loud
(4)
Chad A.
Ended up in Westland one Saturday eve & decided on Longhorn for dinner. We were told the wait would be 20 min but was only about half that. The steaks were cooked properly - medium rare really was a true medium rare & not overcooked. The green beans were fresh and really good. Would go back.
(4)
Liz W.
It's Westland for goodness sakes people. The choices are not abundant really. My parents kept raving about this place but I was not jumping to try another chain. Finally my mom signed me up for the e club, knowing a free app would lure her cheap ass daughter to sample to goods. Yep, she knows me well. I decided lunch was a much better option for us. Smaller steaks with only one side. I really prefer a small cut of meat myself (yes me of the giant burger needs, go figure). Besides with the freebie app, two sides would have been way overkill. Not to mislead anyone though, lunch steaks are plenty big, they run 6-12 oz.. Dinner steaks go up to 22 oz. Not my speed usually Our freebie starter was very nice, we selected the Wild West shrimp. They were lightly and crispy coated, tossed with sliced cherry peppers and garlic butter, served with a side of ranch. The dish they came in was a long and thin boat type vessel, stuffed with a huge portion of this deliciousness. I really liked it. Surprisingly James did too. They were zesty and happy. They bring you a big loaf of wheat bread with your food, which is nice. I was too carbed up myself to eat it but James enjoyed it. For his main pick, my husband found a special sirloin on the menu that was topped with loaded mashed potatoes. I mentally rolled my eyes. I find sirloin to be fairly useless shoe leather as a general rule. Why on earth would someone opt for a sirloin over a filet, a strip or a ribeye? My husband makes my head hurt sometimes. He was pleased with his pick though, declaring it fabulous. My bite was the usual chewy, less flavorful taste of a sirloin so personally I would recommend avoiding it. His chosen side was a baked sweet potato with butter, cinnamon and brown sugar. That actually was tasty to my palette. My own pick was the ribeye. It was a bit fatty for the size but the meat itself was perfectly seasoned, cooked to ideal medium rare, tender and richly tasty. There was plenty of meat on the steak, so much that I ended up taking some of it home. My side of a loaded baked potato was lovely, soft potato flesh with a nice amount of each topping. It was not overwhelming, greasy or drowned, yay! I am always annoyed by hard potatoes so I was glad for this. The iced tea here was delicious. It was quiet off hours here and we liked the privacy but we were well attended to as well. The waitress was pleasant and made sure we had plenty of refills. Everything arrived hot and fresh in a timely fashion. Prices are also more than fair in my opinion, portions are sizable. We found a few interesting things on the menu and decided on another day we would be back for their 6.99 soup and salad lunch to try the shrimp and lobster chowder for me, maybe a burger for him.
(4)
Dan F.
I really liked the decor. Felt like I was in Texas. We waited 30 minutes for a table even though there were several (at least 12) open tables. Must have been under staffed this night or something. The waitor Len had an interesting demenor. For the price of the Steaks I decided to go with a Hamburger. The Hamburger though was VERY good. Wife had a chicken salad and it was good also. Bathrooms were clean.
(3)
Anna M.
This place is very expensive, but it is well worth the price. I get the bacon-wrapped filet topped with bleu cheese. Their mushroom appetizer is very good (but my own homemade is better). The service is impeccable, and the food is fresh and great.
(5)
Rochelle P.
LongHorn always satisfies my craving for a great steak. Surprising for a chain but I've only had one half bad experience. That was not this location and the problem was fixed right away. We've been to this location twice and both times were great! I stick to the Flo's Filet but will sometimes get the special they have going with it. I did this last night as it came with Cedar Plank Shrimp....sadly I should have just done Flo's. My husband liked the shrimp but I thought it was a bit rubbery. The steak was excellent though! We sat at the bar and had excellent service. The bartender was very friendly and she knew her stuff. Overall I'd say if you're looking for a good steak at a reasonable price, definitely check out LongHorn! Much better than other chain steakhouses, say "down under".
(4)
Tony Z.
My wife and I went to LHS on Black Friday. Our waiter Mike, was too busy smoking cigarettes outside and calling friends on his cell to provide decent service. We had to ask another waitress on the floor for help. Whenever Mike made one of his few trips to our table, he acted like he could not stop and listen for any longer than 30 seconds. Here is the kicker - their were only four tables of customers in the entire restaurant! As we left Mike, is outside talking to his friends through the window of a passenger car. Only one star since the service was so awful.
(1)
Jay B.
Date night on a Friday. There was a wait, so we grabbed a buzzer and a drink at the bar. We decided to have dinner at the bar, too. Service was attentive and friendly. The bread put a quick end to my all-of-a-day-and-a-half attempt at a gluten-free diet. It was that tempting, crusty, and chewy delicious. Sigh. The salads were crisp and fresh. My filet was juicy, and cooked perfectly and was served with a delicious baked potato. We'll be back!
(5)
Jeff G.
Bacon wrapped fillet was amazing. So few places can cook a decent steak around here, this was a nice change of pace. The waiter Chris S. was good too!
(5)
George C.
Good food, friendly staff what more could you want. I have eaten there many times and will continue to do so. I would reccommend Longhorn Westland for dinner or lunch anytime.
(5)
Bruce D.
I knew this joint was trouble when we weren't allowed to sit at a booth, but rather a half booth. The lame excuse of "fire hazard" was given to us by the kid who led us into the restaurant. Next, the waiter had a dismissive attitude towards my wife and I and made far too few appearances at our table, despite the fact the restaurant was a virtual ghost town. What passes for paper napkins are actually small bar napkins, you know the type, about the size of the bottom of a glass of beer. Asking for paper napkins was like asking for a kidney, we never use cloth napkins and apparently must pack our own from now on as the waiter made his displeasure clearly known. Heavy sighing and muttering under his breath wasn't enough for Michael, no he whistled and even reached across our plates twice. The steaks were undercooked and poorly seasoned. When I inquired as to steak sauce availability, of which they have an assortment, he asked us "how do you want to kill it"? When the steak arrived, Michael told me twice to slice my steak open! He demanded that I cut it open to check to see if it was prepared properly, while he stood there. Honestly, I've been dining out for decades and have never run across a young fellow as rude and poorly trained as this. The napkins weren't his fault, the Longhorn Steakhouse is simply cheap. The seating choice we were relegated to was a joke, any other steakhouse in metro-Detroit wouldn't care in the least where two adults and two children sat, especially in a place with few customers. Lastly, considering the cost of each meal was around $20, I find it enlightening that we commented driving home that neither of us was particularly full.
(1)
Sally G.
I agree with all the other posts for Longhorn! we were there around 8 pm on a Sunday evening and we were seated right away. The loaf of bread (warm) is great, the caesar salad I had was fabulous,with large shavings of parmesan cheese, and the loaded baked potato was so delicious! Then, the steak arrived, I have never tasted a more tender and perfectly seasoned steak! I ordered Flo's filet, YUM! my husband ordered the ribeye and it also was wonderful! cannot wait to go back! oh, and we had great service!
(5)
Janis C.
Well, OK, it's always a good thing to check out the Yelp reviews prior to heading out. I took Liz W's suggestion, joined the eclub and immediately had a coupon for a complimentary Wild West Shrimp appetizer. This is what I just had to try after reading Liz R's review and it was delish. Can't wait to try it again. Crispy, jalapena pepper spicey with a ranch dressing cool down. The bread arrived. This surprised me, it actually had substance to it. I also liked the hard crust and sourdough flavor. Next course was caeser salad. Greens were crunchy crisp mixed light handed with dressing and parmesan. Just the correct amount to be able to taste all the flavors. Main course choice was the bacon wrapped sirloin. It was good. Tender, flavorful and perfectly grilled. This chain prides themselves on their steaks. Always fresh and never frozen is the pledge. The baked potatoe was loaded, meaning with bacon bits, shredded cheddar cheese and sour cream. I would definately order again. There is an interesting dessert menu waiting for another visit. The waitstaff was attentive. Refiills before empty, timely removal of used dishes, etc.
(4)
Andria B.
Mmmmm, just thinking about the steak is making my tummy grumble. Very good fod and the service was great too!
(5)
Nancy C.
Service was great, food was excellent would recommend, its hard to find a good reasonably priced steak house.
(5)
Daniel E.
Longhorn Steakhouses are absolutely my favorite chain steakhouses, for a number of reasons. I'm happy to report that the Westland Mall location is among the best I've had the pleasure of patronizing in the couple of years I've been eating in the restaurants. 1. I've always had stellar service at this location. The same management team has been there for quite a while now and they know their customers and how to keep them happy. 2. The food is fantastic. I tend to think some steakhouses over season their meats. This is not the case with Longhorn. They have a great blend of spices that they call "Prairie Dust" that really enhances the flavors of their steaks. 3. Great bread. There's something about that little loaf of multi-grain bread that they bring to the table that tops every other chain steakhouse I've eaten at. 4. Atmosphere. It's a little campy, more of a ranch feel than a roadhouse. Lighting is subtle. Your eyes aren't attacked by lots of neon and you can actually hear they other people at your table talk without yelling over really loud "new country" music. Personally, I don't mind country, but I do mind that Kenney Chesney is telling my wife that "she thinks my tractor's sexy" at 10,000 decibels when all I want to do is tell her about my day at the office. 5. Service, service, service. At this location, my water glass never goes empty, they always make a stop to make sure the steak was prepared correctly (hey boys and girls they even look at the meat themselves to see if it's been prepared as requested) and they're quick to correct problems and delays. My favorite dishes here are the deep friend onion thingy, their "Flo's Fillet" and the T-Bone. Great steaks, great flavor and reasonable, to-be-expected chain steakhouse prices. Great selection of appetizers, salads and seafood here as well. Also, if you're looking for something a little different, try their shrimp quesadilla. They get the fifth star from me because it's one of the best spots in my city of residence. Otherwise, I'd give the chain 4.
(5)
Lacey M.
Really, I probably should only give it 4 stars, but more on that in a minute. Just got back... We went at 7:30ish on a Saturday night. We called ahead because we thought they were gonna be busy. Pulled in only to find the parking lot only half full, which kinda worried us. But we had a coupon and a gift card burning a hole in our pockets, so we went in anyways. Sat down right away. Our waiter (Tyler) came over within a couple of minutes. I liked that he asked us if we were planning on drinking (which I was) before giving us the drink specials - I liked this since I've had plenty rattle off yummy sounding drinks, but have not been old enough to order or I have to be somewhere/do something and therefore can't drink. Let me tell you, that sucks something awful. I ordered the watermelon margarita (yummy!) with our sodas, and got it very quickly. Plus he gave me the 'extra' that didn't fit in the glass, which was seriously another full glass. We had a coupon for a free app and he didn't even bat an eye at that. We got the chips and dip - probably wouldn't order it again, especially considering that we only got it because nothing else looked that good (We don't eat seafood - don't ask - and that was at least half the app menu) but we had the coupon so we wanted to order something. For our main course we both got the filets. Amazing. I consider a steak good when I don't have to put any A1 on it. I took one bite of my filet and didn't even think about it. My baked potato came loaded with cheese and bacon (which everywhere else seems to want to charge extra for). The boyfriend said that his mashed potatoes weren't good, but the steak more than made up for it. Then, as we are stuffed silly and waiting to boxes and the bill, our waiter came by and said he had found a free desert, if we would like one. Hell yeah! I ALWAYS have room for desert. The cheese cake was pretty good. He had everything timed perfectly, so we had time between each course, which out waiting too long. Plus giving us a free desert, knowing I had another coupon for a free desert? I was impressed. The reason I rounded up a full star was because with both coupons (free app & free desert) and our gift card ($50) we got a ton of food for under ten bucks (not including tip of course). Plus our server was amazing. I will totally go back one day, for a special occasion, but not for just an ordinary night.
(5)
Lindsay P.
Love this place, they have the best steaks!
(5)
Ashley N.
Man oh man! I swear my boyfriend and I could be filthy rich and we would still go to Longhorns. Our favorite restaurant! The service is always great, the food is always spectacular. We always get the shrimp for the appetizer and the Flo's Filet and Lobster Tail for the entree. The steaks are so soft and juicy..they just melt in your mouth! The bread and salads are great. I cant leave the building without a loaf of bread and butter to go. I have only been to this location (and another in Virginia Beach) so I can only comment on this one. I love this place!!
(5)
Bob W.
Steak, salad and baked potato were good. My wife's was overcooked so prepared another and it was done perfect. The manger here is as good as the get. We will be back.
(4)
Maya C.
My family and I have eaten here many times through the years. The food is well-seasoned and the steaks are served to you in the manner that you requested. The side dishes are quite tasty as well. Highly recommend the Wild West shrimp appetizer! We had a big group yesterday and ordered three of them to go around. If I were to say anything critical is that the service is a bit, hit or miss. Oh, don't miss out on the desserts either!! Very good.
(4)
Mandi R.
We have enjoyed our dinner here several times. They are friendly and the good is always very good. It can be pricey but it is a special treat. Our waitress Vanessa S. did a great job. You can really tell she enjoys what she is doing.
(5)
Anna M.
This place is very expensive, but it is well worth the price. I get the bacon-wrapped filet topped with bleu cheese. Their mushroom appetizer is very good (but my own homemade is better). The service is impeccable, and the food is fresh and great.
(5)
Lynn H.
I probably wouldn't have tried LongHorn Steakhouse, as I'm not a big steakhouse fan, but I received a gift card for Christmas, so hubby and I headed to the Westland location. My first impression was that the restaurant is warm and inviting. The lighting is mellow, and the walls are covered with interesting western-themed art. There are plenty of booths, which is a plus for us, because we both prefer booths to tables. To drink, hubby ordered a tequila sunrise and I got a Montana mule (bourbon, muddled fresh ginger, gingerale, and lime). Both drinks were superb. For apps, we ordered a spicy "wild west' shrimp and sweet corn fritters. They were both tasty and the portions were large (read, next time we'll share one app.) For entrees, hubby ordered the flatiron steak with salad and a loaded baked potato. I ordered a 6oz filet with salad and a sweet potato. Hubby's dish came out medium rare, just as ordered, but mine was overcooked. When I mentioned the issue to my server, she immediately and nicely had a new steak prepared. The manager brought out the remade steak, waited while I made sure it was prepared to my liking, and took the price off of the bill to boot. Once the issue was resolved, I dug in with gusto, because it was good! Hubby also enjoyed his entree. Another surprise came at the end of dinner, when we were served a complimentary (and huge) Chocolate Stampede - the chocolatiest chocolate dessert I've had in a while. Delicious! It made me wish I'd left more room; because it was so rich I could only take a few bites. As you can probably guess from the last two paragraphs, service was excellent. We'll definitely go back, and if they're as good next time as they were this time, they will definitely get 4 stars.
(3)
Margaret V.
I had been to a LongHorn a long time ago and thought I would try again.... The ambiance is very nice... It has a more upscale feel (in my opinion) than other chain restaurants.. I ended up sitting in the bar area. I was the only one and the service was pretty slow. While the bartender was nice, he was also more interested in socializing. I got the the napa valley chicken. It was chicken with tomatoes, artichokes and mushrooms with a wine wine sauce. I found the chicken to be bland. The sauce wasn't flavorful enough.. The entree came with two sides... I ended up getting rice and green beans. The menu mentioned the rice was seasoned, but it was sweeted on the sweet side. It had a citrus taste to it... I didn't care for it and if I had known it was sweet, I would have gotten something else. I also got the green beans. It's hard to mess up green beans. It was clear that these were canned green beans, but were served with some garlic, which helped. Somewhat... It's a nice place to eat and I'll be back, but I hope the service is better next time. And I'll stear clear of the napa valley chicken...
(3)
Jadranka H.
Love coming here! I get the Firecrackers (appetizer), fried cheesecake, and a specialty drink, it was the pomegranate margarita, very refreshing, but it took awhile for it to arrive but was worth the wait. Our server was amazing, customer friendly, so not sure if the bartender was backed up with the drinks because our food was outstanding. If you order the fried cheesecake make sure you get the ice cream on the side, it melts real quick because of the hot cheesecake chunks. If you're seated at the bar, they are kind enough to give you a bowl of peanuts, just don't throw them on the floor!
(5)
Rochelle P.
LongHorn always satisfies my craving for a great steak. Surprising for a chain but I've only had one half bad experience. That was not this location and the problem was fixed right away. We've been to this location twice and both times were great! I stick to the Flo's Filet but will sometimes get the special they have going with it. I did this last night as it came with Cedar Plank Shrimp....sadly I should have just done Flo's. My husband liked the shrimp but I thought it was a bit rubbery. The steak was excellent though! We sat at the bar and had excellent service. The bartender was very friendly and she knew her stuff. Overall I'd say if you're looking for a good steak at a reasonable price, definitely check out LongHorn! Much better than other chain steakhouses, say "down under".
(4)
W. John R.
After some bad experiences in the past five years with steaks that should have been tossed "out back" or tasted as though they were comprised from peanut shells on the floor, I was on the verge of giving up on franchise steak restaurants in lieu of small boutique places. The place was really classy inside, with well-dressed and attentive staff. It had a level of refinement that approached some of the truly snobby steak houses in the area, but fortunately with lower menu prices. The Wild West shrimp were a really delicious appetizer. My steak was the Outlaw Ribeye, cooked medium rare, with asparagus. The ribeye had just the right about of seasoning and was done to perfection. There was some fat and gristle on it, but that's the definition of the cut. I found myself playing surgeon to get some of those well-seasoned scraps from around the bone because it was so tasty. The house Cabernet Sauvignon went well with the steak, especially for the price. The asparagus was good, not amazing, but in January I don't expect amazing. It was cooked correctly and had a nice flavor. The caramel apple goldrush was one of the tastiest desserts I've had in awhile - as you might know from some of my other reviews, I'm a bourbon fan so that hint of bourbon sweetness in the sauce really brought it home for me. I couldn't eat a whole portion of it, though, as I don't have much of a sweet tooth. If I had to name qualms - the parking was a pain. I didn't realize you have to actually go into the mall parking lot to arrive here, so I passed it up, and there wasn't a dedicated turn off of Warren, so I had to turn into a strip of adult novelty stores and then wait to turn around and get back onto Warren. Ease of access would help a bit. Along the same lines, the aisles inside the restaurant felt a bit crowded - every time I got up it seemed I was blocking a staff member or bumped into someone. Minor qualms from an overall great dining experience. I plan to return to this and other Longhorns when I'm hankering for a good steak and hope they can continue to improve on a good streak and continue to exceed expectations in the future.
(5)
Jim F.
We walked in and was seated very quickly our appetizer was what they call the tonion . dipping sauce was excellent. I ordered the 18 ounce outlaw ribeye with the loaded baked potato No A 1 needed Only thing left on my plate was the bone. When they found out it was my birthday I got a free ice cream sundae. Definitely would recommend and definitely will be back our server really made our meal worthwhile. Absolutely!!
(5)
Richard G.
When you go out and want to drop a hundy on a good meal this is the place. Prime rib is prepared nicely, steaks are very tasty. Waitstaff is well trained and knowledgeable, even entraining. Glad the managers let them express their personalities. When taking our order the waiter said, 'would you like mashed potatoes sweet potatoes baked potatoes friiiieeeees?' Very funny, I had to ask him to repeat it. There house red wine goes very nicely with the prime. Get the dessert shots after dinner.
(5)
Bruce F.
I've been to other LongHorn Steakhouses and was OK with them. I was lured in to the Westland Restaurant by the e-club offer and we tried the Lobster and Shrimp appetizer and it was excellent. The salad had a nice mix of greens and other fresh veggies and the French Onion Soup was very good as well. We had a mixed review of the Lobster and Shrimp Chowder, but I liked it well enough. I ordered the Outlaw Rib-eye and it was excellent. The wife just had the Lobster Tail add on and was pleased with it even though it was a little small and rubbery for $10. The iced tea was good, both sweet and unsweet. The service was good with constant refills and check ups for our many requests. I'll be back, 4 stars
(4)
James G.
First off, a disclaimer. I've been having a running battle with this chain over their policies about cooking steaks. I've talked to the district manager who swears they don't refrigerate unsold steaks and resell them. Every time I come to this restaurant and order a steak (and I like mine medium rare) it's either well-done, or tough as shoe leather and cold. My last visit was January. I'd received a gift card for Christmas, and thought I'd give them one last chance to redeem themselves. I ordered a steak, it was cold and tough. I complained to the waiter who started arguing with me about the temperature. I pointed out the butter wasn't melted on it. He claimed that was 'glug' and it was normal?!? They replaced it with another that was slightly better, but still disappointing. Every visit is a repeat performance. They try to give you a leftover steak re-heated from the fridge, hoping that you won't complain. When I do, they give me a fresh one. Unlike one of the other reviewers, nothing is ever discounted from my bill. It's really a shame a STEAK PLACE can't do a decent steak.
(2)
Fabrizio L.
We are rarely up this way, (wish there was one closer to were we lived), but I am always glad when we do stop in. From the appetizer, to desserts, great quality and great price.
(4)
Dylan B.
Been eating here for 7-8 years now . Always come back. They have the best steaks in metro Detroit. I have eaten at fancy steak house 40-50 even $100 steaks and this place beats them all still . You definitely won't be disappointed
(5)
Daron D.
Just greatness. I have not one negative thing to say about this place. Went here because i had a free coupon for a appetizer and boy did i get more than what i expected. Had spinach artichoke dip, which was fantastic (one of the ten best i done ever had), Caesar side salad was best i ever had, fries were great, bread and butter is great and the t-bone steak with onions was pretty good. When it comes to premier steakhouse, longhorn has got to be mentioned as one of the best.
(5)
Kris A.
This was NOT a good steakhouse experience for me. It was a busy evening so I opted to eat at the bar. I was studiously ignored for a good 10 minutes before one of the bartenders asked if I'd been helped. When I replied that I hadn't, it took another 5 minutes to even get a menu. Mind you, there were several other people eating at the bar, so this wasn't a case of me stepping out of line somehow. I finally ordered a Lobster Stuffed Fillet, which is billed as "...tender fillet stuffed with premium lobster meat and topped with a garlic-herb crusted half lobster tail." Sounds good to me! In reality the cut of the fillet was not good at all, and had way too much gristle for a prime cut of the type. The lobster stuffing was cool (temperature) at best and actually clashed with the steak flavor. The half lobster tail on top was a dried overcooked langosta tail the size of a medium shrimp. And to top it all off, one of the bartenders walked away with my bread when I was only half done with the meal. Also, this place w as beyond LOUD! They pack as many people into the place as possible to maximize revenue, leaving absolutely no atmosphere. Next time, I'll fire up the barbie at my own place and do surf and turf right!
(2)
Friend of D.
Came here on a busy Saturday night in November. I am normally not a fan of chain steakhouse restaurants, but I was planning to meet a friend at Outback in Canton, and upon checking the reviews of that restaurant (which were highly negative), decided to change plans and meet here for dinner. The hostess told us it would be a 40-minute wait, which I think was a GOOD thing. That means people want to eat there badly and are willing to wait for it. The hostess did a good job keeping everyone updated and seated when possible. After about 30 min, we got our table (nice and clean) and from there the service and the food were both 5-star. I had never been to a Longhorn Steakhouse. I did not expect such a varied menu (lots of seafood and different appetizers). Our steaks were great (perfectly seasoned and cooked), and the sides, appetizers, and salads were equally good. Will return again when I am in the area. I think this particular location is particularly well-managed and may be better than most Longhorns, but maybe they are all this good. To the Manager and staff: Keep up the good work!
(5)
Dean N.
my wife and I went there for my birthday. At first the waitress try to rush us but we told her we were pacing ourselves. Wow did not know they had a waterfall inside the restaurant lol.the roof was leaking in bar area so bad it was closedand also a leak sprung next to our table in main dining room but did not affect our table. I would recommend to go back. The steak and lobster was really good and I agree with other reviews that for a chain restaurant it is a step above.the Darden group Should get the roof fixed winona have money.but all in all everything turned out to be really good if you go there taking umbrella good luck laugh out loud
(4)
Chad A.
Ended up in Westland one Saturday eve & decided on Longhorn for dinner. We were told the wait would be 20 min but was only about half that. The steaks were cooked properly - medium rare really was a true medium rare & not overcooked. The green beans were fresh and really good. Would go back.
(4)
Kat M.
Love LongHorn they recently upgraded to new tables which add a nice flavor to the decor. The food is always amazing here I highly recommend. We've gone here for years! I belong to the email club you get a free desert on ur bday or appetizer. The steaks r tender n juicy. I always call ahead to reserve a table learned early on. No need to wait for a table.
(5)
Liz R.
Wild. West. Shrimp. This appetizer is amazing, and we get it every single time we go to LongHorn. A fair-sized pile of breaded shrimp with sliced cherry peppers and pepperoncini in garlic butter, served with Ranch. Spicy, fight over the last shrimp goodness. I've been tempted to get this as my meal, even after splitting the app with Ken. I've recently tried the Steakhouse Grilled Trio (a special, so it's not likely to stay on their menu full time) - 6oz Sirloin, Grilled Shrimp wrapped in bacon and grilled Chicken Breast with garlic lemon sauce. The shrimp and chicken were my favorite, and the lemon sauce was yummy. I've also tried the Prime Rib, which is usually a hit (but can be a miss). They have regular horseradish and not just horsey sauce (as it should be). Ken often gets the NY Strip, which is properly thick and always cooked just right. He's also tried the ribs, which are meaty, with sauce cooked on, and fall off the bone. Pricey (more than Outback/less than J. Alexander's), but we've had consistently good food and service. Did I mention the shrimp app?
(4)
Nikki C.
Party of 13.... You're up! I dined here yesterday with 12 others and had a great time. It did not take long at all for the host staff to get us set up and seated. Our waiter was very accomodating and handled our group (with multiple separate payment requests) flawlessly. The manager checked in on us to see how our dining experience was going. I usually enjoy the steaks here, but this particular time, I could not eat meat -- I had 4 wisdom teeth extracted and was on a mush diet, so I had to select carefully. I had the baked sweet potato and macaroni & cheese (4 cheeses). Both were delicious. I'm pleased with the Longhorn closest to my home and I was pleased with this one, as well. Job well done, Longhorn.
(4)
David H.
Had the pleasure of having Seth wait on our family this past weekend. He was very attentive and made our visit very pleasurable. Food was very good and the service was fantastic!!
(5)
Jay B.
Date night on a Friday. There was a wait, so we grabbed a buzzer and a drink at the bar. We decided to have dinner at the bar, too. Service was attentive and friendly. The bread put a quick end to my all-of-a-day-and-a-half attempt at a gluten-free diet. It was that tempting, crusty, and chewy delicious. Sigh. The salads were crisp and fresh. My filet was juicy, and cooked perfectly and was served with a delicious baked potato. We'll be back!
(5)
Liz W.
It's Westland for goodness sakes people. The choices are not abundant really. My parents kept raving about this place but I was not jumping to try another chain. Finally my mom signed me up for the e club, knowing a free app would lure her cheap ass daughter to sample to goods. Yep, she knows me well. I decided lunch was a much better option for us. Smaller steaks with only one side. I really prefer a small cut of meat myself (yes me of the giant burger needs, go figure). Besides with the freebie app, two sides would have been way overkill. Not to mislead anyone though, lunch steaks are plenty big, they run 6-12 oz.. Dinner steaks go up to 22 oz. Not my speed usually Our freebie starter was very nice, we selected the Wild West shrimp. They were lightly and crispy coated, tossed with sliced cherry peppers and garlic butter, served with a side of ranch. The dish they came in was a long and thin boat type vessel, stuffed with a huge portion of this deliciousness. I really liked it. Surprisingly James did too. They were zesty and happy. They bring you a big loaf of wheat bread with your food, which is nice. I was too carbed up myself to eat it but James enjoyed it. For his main pick, my husband found a special sirloin on the menu that was topped with loaded mashed potatoes. I mentally rolled my eyes. I find sirloin to be fairly useless shoe leather as a general rule. Why on earth would someone opt for a sirloin over a filet, a strip or a ribeye? My husband makes my head hurt sometimes. He was pleased with his pick though, declaring it fabulous. My bite was the usual chewy, less flavorful taste of a sirloin so personally I would recommend avoiding it. His chosen side was a baked sweet potato with butter, cinnamon and brown sugar. That actually was tasty to my palette. My own pick was the ribeye. It was a bit fatty for the size but the meat itself was perfectly seasoned, cooked to ideal medium rare, tender and richly tasty. There was plenty of meat on the steak, so much that I ended up taking some of it home. My side of a loaded baked potato was lovely, soft potato flesh with a nice amount of each topping. It was not overwhelming, greasy or drowned, yay! I am always annoyed by hard potatoes so I was glad for this. The iced tea here was delicious. It was quiet off hours here and we liked the privacy but we were well attended to as well. The waitress was pleasant and made sure we had plenty of refills. Everything arrived hot and fresh in a timely fashion. Prices are also more than fair in my opinion, portions are sizable. We found a few interesting things on the menu and decided on another day we would be back for their 6.99 soup and salad lunch to try the shrimp and lobster chowder for me, maybe a burger for him.
(4)
Tony Z.
My wife and I went to LHS on Black Friday. Our waiter Mike, was too busy smoking cigarettes outside and calling friends on his cell to provide decent service. We had to ask another waitress on the floor for help. Whenever Mike made one of his few trips to our table, he acted like he could not stop and listen for any longer than 30 seconds. Here is the kicker - their were only four tables of customers in the entire restaurant! As we left Mike, is outside talking to his friends through the window of a passenger car. Only one star since the service was so awful.
(1)
Jeff G.
Bacon wrapped fillet was amazing. So few places can cook a decent steak around here, this was a nice change of pace. The waiter Chris S. was good too!
(5)
Dan F.
I really liked the decor. Felt like I was in Texas. We waited 30 minutes for a table even though there were several (at least 12) open tables. Must have been under staffed this night or something. The waitor Len had an interesting demenor. For the price of the Steaks I decided to go with a Hamburger. The Hamburger though was VERY good. Wife had a chicken salad and it was good also. Bathrooms were clean.
(3)
George C.
Good food, friendly staff what more could you want. I have eaten there many times and will continue to do so. I would reccommend Longhorn Westland for dinner or lunch anytime.
(5)
Kim J.
My husband took me here for the first time on my birthday. I have to say the food was excellent. The steak was big, juicy and tender. The draft beer was very good also. Service was excellent as well. I will be back again and again. Keep up the good work, Longhorn!
(4)
Gary M.
Very good food, friendly and attentive staff. The only reason I didn't give it 5 stars is because my steak did not come with the rest of the table's food. I had to wait about 5 extra minutes but when it came it was good, hot & cooked to order. Very good food, friendly and attentive staff. The only reason I didn't give it 5 stars is because my steak did not come with the rest of the table's food. I had to wait about 5 extra minutes but when it came it was good, hot & cooked to order.
(4)
Lacey M.
Really, I probably should only give it 4 stars, but more on that in a minute. Just got back... We went at 7:30ish on a Saturday night. We called ahead because we thought they were gonna be busy. Pulled in only to find the parking lot only half full, which kinda worried us. But we had a coupon and a gift card burning a hole in our pockets, so we went in anyways. Sat down right away. Our waiter (Tyler) came over within a couple of minutes. I liked that he asked us if we were planning on drinking (which I was) before giving us the drink specials - I liked this since I've had plenty rattle off yummy sounding drinks, but have not been old enough to order or I have to be somewhere/do something and therefore can't drink. Let me tell you, that sucks something awful. I ordered the watermelon margarita (yummy!) with our sodas, and got it very quickly. Plus he gave me the 'extra' that didn't fit in the glass, which was seriously another full glass. We had a coupon for a free app and he didn't even bat an eye at that. We got the chips and dip - probably wouldn't order it again, especially considering that we only got it because nothing else looked that good (We don't eat seafood - don't ask - and that was at least half the app menu) but we had the coupon so we wanted to order something. For our main course we both got the filets. Amazing. I consider a steak good when I don't have to put any A1 on it. I took one bite of my filet and didn't even think about it. My baked potato came loaded with cheese and bacon (which everywhere else seems to want to charge extra for). The boyfriend said that his mashed potatoes weren't good, but the steak more than made up for it. Then, as we are stuffed silly and waiting to boxes and the bill, our waiter came by and said he had found a free desert, if we would like one. Hell yeah! I ALWAYS have room for desert. The cheese cake was pretty good. He had everything timed perfectly, so we had time between each course, which out waiting too long. Plus giving us a free desert, knowing I had another coupon for a free desert? I was impressed. The reason I rounded up a full star was because with both coupons (free app & free desert) and our gift card ($50) we got a ton of food for under ten bucks (not including tip of course). Plus our server was amazing. I will totally go back one day, for a special occasion, but not for just an ordinary night.
(5)
Janis C.
Well, OK, it's always a good thing to check out the Yelp reviews prior to heading out. I took Liz W's suggestion, joined the eclub and immediately had a coupon for a complimentary Wild West Shrimp appetizer. This is what I just had to try after reading Liz R's review and it was delish. Can't wait to try it again. Crispy, jalapena pepper spicey with a ranch dressing cool down. The bread arrived. This surprised me, it actually had substance to it. I also liked the hard crust and sourdough flavor. Next course was caeser salad. Greens were crunchy crisp mixed light handed with dressing and parmesan. Just the correct amount to be able to taste all the flavors. Main course choice was the bacon wrapped sirloin. It was good. Tender, flavorful and perfectly grilled. This chain prides themselves on their steaks. Always fresh and never frozen is the pledge. The baked potatoe was loaded, meaning with bacon bits, shredded cheddar cheese and sour cream. I would definately order again. There is an interesting dessert menu waiting for another visit. The waitstaff was attentive. Refiills before empty, timely removal of used dishes, etc.
(4)
Andria B.
Mmmmm, just thinking about the steak is making my tummy grumble. Very good fod and the service was great too!
(5)
Nancy C.
Service was great, food was excellent would recommend, its hard to find a good reasonably priced steak house.
(5)
Daniel E.
Longhorn Steakhouses are absolutely my favorite chain steakhouses, for a number of reasons. I'm happy to report that the Westland Mall location is among the best I've had the pleasure of patronizing in the couple of years I've been eating in the restaurants. 1. I've always had stellar service at this location. The same management team has been there for quite a while now and they know their customers and how to keep them happy. 2. The food is fantastic. I tend to think some steakhouses over season their meats. This is not the case with Longhorn. They have a great blend of spices that they call "Prairie Dust" that really enhances the flavors of their steaks. 3. Great bread. There's something about that little loaf of multi-grain bread that they bring to the table that tops every other chain steakhouse I've eaten at. 4. Atmosphere. It's a little campy, more of a ranch feel than a roadhouse. Lighting is subtle. Your eyes aren't attacked by lots of neon and you can actually hear they other people at your table talk without yelling over really loud "new country" music. Personally, I don't mind country, but I do mind that Kenney Chesney is telling my wife that "she thinks my tractor's sexy" at 10,000 decibels when all I want to do is tell her about my day at the office. 5. Service, service, service. At this location, my water glass never goes empty, they always make a stop to make sure the steak was prepared correctly (hey boys and girls they even look at the meat themselves to see if it's been prepared as requested) and they're quick to correct problems and delays. My favorite dishes here are the deep friend onion thingy, their "Flo's Fillet" and the T-Bone. Great steaks, great flavor and reasonable, to-be-expected chain steakhouse prices. Great selection of appetizers, salads and seafood here as well. Also, if you're looking for something a little different, try their shrimp quesadilla. They get the fifth star from me because it's one of the best spots in my city of residence. Otherwise, I'd give the chain 4.
(5)
Bruce D.
I knew this joint was trouble when we weren't allowed to sit at a booth, but rather a half booth. The lame excuse of "fire hazard" was given to us by the kid who led us into the restaurant. Next, the waiter had a dismissive attitude towards my wife and I and made far too few appearances at our table, despite the fact the restaurant was a virtual ghost town. What passes for paper napkins are actually small bar napkins, you know the type, about the size of the bottom of a glass of beer. Asking for paper napkins was like asking for a kidney, we never use cloth napkins and apparently must pack our own from now on as the waiter made his displeasure clearly known. Heavy sighing and muttering under his breath wasn't enough for Michael, no he whistled and even reached across our plates twice. The steaks were undercooked and poorly seasoned. When I inquired as to steak sauce availability, of which they have an assortment, he asked us "how do you want to kill it"? When the steak arrived, Michael told me twice to slice my steak open! He demanded that I cut it open to check to see if it was prepared properly, while he stood there. Honestly, I've been dining out for decades and have never run across a young fellow as rude and poorly trained as this. The napkins weren't his fault, the Longhorn Steakhouse is simply cheap. The seating choice we were relegated to was a joke, any other steakhouse in metro-Detroit wouldn't care in the least where two adults and two children sat, especially in a place with few customers. Lastly, considering the cost of each meal was around $20, I find it enlightening that we commented driving home that neither of us was particularly full.
(1)
Sally G.
I agree with all the other posts for Longhorn! we were there around 8 pm on a Sunday evening and we were seated right away. The loaf of bread (warm) is great, the caesar salad I had was fabulous,with large shavings of parmesan cheese, and the loaded baked potato was so delicious! Then, the steak arrived, I have never tasted a more tender and perfectly seasoned steak! I ordered Flo's filet, YUM! my husband ordered the ribeye and it also was wonderful! cannot wait to go back! oh, and we had great service!
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Jim F.
We walked in and was seated very quickly our appetizer was what they call the tonion . dipping sauce was excellent. I ordered the 18 ounce outlaw ribeye with the loaded baked potato No A 1 needed Only thing left on my plate was the bone. When they found out it was my birthday I got a free ice cream sundae. Definitely would recommend and definitely will be back our server really made our meal worthwhile. Absolutely!!
(5)Mandi R.
We have enjoyed our dinner here several times. They are friendly and the good is always very good. It can be pricey but it is a special treat. Our waitress Vanessa S. did a great job. You can really tell she enjoys what she is doing.
(5)W. John R.
After some bad experiences in the past five years with steaks that should have been tossed "out back" or tasted as though they were comprised from peanut shells on the floor, I was on the verge of giving up on franchise steak restaurants in lieu of small boutique places. The place was really classy inside, with well-dressed and attentive staff. It had a level of refinement that approached some of the truly snobby steak houses in the area, but fortunately with lower menu prices. The Wild West shrimp were a really delicious appetizer. My steak was the Outlaw Ribeye, cooked medium rare, with asparagus. The ribeye had just the right about of seasoning and was done to perfection. There was some fat and gristle on it, but that's the definition of the cut. I found myself playing surgeon to get some of those well-seasoned scraps from around the bone because it was so tasty. The house Cabernet Sauvignon went well with the steak, especially for the price. The asparagus was good, not amazing, but in January I don't expect amazing. It was cooked correctly and had a nice flavor. The caramel apple goldrush was one of the tastiest desserts I've had in awhile - as you might know from some of my other reviews, I'm a bourbon fan so that hint of bourbon sweetness in the sauce really brought it home for me. I couldn't eat a whole portion of it, though, as I don't have much of a sweet tooth. If I had to name qualms - the parking was a pain. I didn't realize you have to actually go into the mall parking lot to arrive here, so I passed it up, and there wasn't a dedicated turn off of Warren, so I had to turn into a strip of adult novelty stores and then wait to turn around and get back onto Warren. Ease of access would help a bit. Along the same lines, the aisles inside the restaurant felt a bit crowded - every time I got up it seemed I was blocking a staff member or bumped into someone. Minor qualms from an overall great dining experience. I plan to return to this and other Longhorns when I'm hankering for a good steak and hope they can continue to improve on a good streak and continue to exceed expectations in the future.
(5)Lindsay P.
Love this place, they have the best steaks!
(5)Richard G.
When you go out and want to drop a hundy on a good meal this is the place. Prime rib is prepared nicely, steaks are very tasty. Waitstaff is well trained and knowledgeable, even entraining. Glad the managers let them express their personalities. When taking our order the waiter said, 'would you like mashed potatoes sweet potatoes baked potatoes friiiieeeees?' Very funny, I had to ask him to repeat it. There house red wine goes very nicely with the prime. Get the dessert shots after dinner.
(5)Bruce F.
I've been to other LongHorn Steakhouses and was OK with them. I was lured in to the Westland Restaurant by the e-club offer and we tried the Lobster and Shrimp appetizer and it was excellent. The salad had a nice mix of greens and other fresh veggies and the French Onion Soup was very good as well. We had a mixed review of the Lobster and Shrimp Chowder, but I liked it well enough. I ordered the Outlaw Rib-eye and it was excellent. The wife just had the Lobster Tail add on and was pleased with it even though it was a little small and rubbery for $10. The iced tea was good, both sweet and unsweet. The service was good with constant refills and check ups for our many requests. I'll be back, 4 stars
(4)James G.
First off, a disclaimer. I've been having a running battle with this chain over their policies about cooking steaks. I've talked to the district manager who swears they don't refrigerate unsold steaks and resell them. Every time I come to this restaurant and order a steak (and I like mine medium rare) it's either well-done, or tough as shoe leather and cold. My last visit was January. I'd received a gift card for Christmas, and thought I'd give them one last chance to redeem themselves. I ordered a steak, it was cold and tough. I complained to the waiter who started arguing with me about the temperature. I pointed out the butter wasn't melted on it. He claimed that was 'glug' and it was normal?!? They replaced it with another that was slightly better, but still disappointing. Every visit is a repeat performance. They try to give you a leftover steak re-heated from the fridge, hoping that you won't complain. When I do, they give me a fresh one. Unlike one of the other reviewers, nothing is ever discounted from my bill. It's really a shame a STEAK PLACE can't do a decent steak.
(2)Fabrizio L.
We are rarely up this way, (wish there was one closer to were we lived), but I am always glad when we do stop in. From the appetizer, to desserts, great quality and great price.
(4)Kat M.
Love LongHorn they recently upgraded to new tables which add a nice flavor to the decor. The food is always amazing here I highly recommend. We've gone here for years! I belong to the email club you get a free desert on ur bday or appetizer. The steaks r tender n juicy. I always call ahead to reserve a table learned early on. No need to wait for a table.
(5)Liz R.
Wild. West. Shrimp. This appetizer is amazing, and we get it every single time we go to LongHorn. A fair-sized pile of breaded shrimp with sliced cherry peppers and pepperoncini in garlic butter, served with Ranch. Spicy, fight over the last shrimp goodness. I've been tempted to get this as my meal, even after splitting the app with Ken. I've recently tried the Steakhouse Grilled Trio (a special, so it's not likely to stay on their menu full time) - 6oz Sirloin, Grilled Shrimp wrapped in bacon and grilled Chicken Breast with garlic lemon sauce. The shrimp and chicken were my favorite, and the lemon sauce was yummy. I've also tried the Prime Rib, which is usually a hit (but can be a miss). They have regular horseradish and not just horsey sauce (as it should be). Ken often gets the NY Strip, which is properly thick and always cooked just right. He's also tried the ribs, which are meaty, with sauce cooked on, and fall off the bone. Pricey (more than Outback/less than J. Alexander's), but we've had consistently good food and service. Did I mention the shrimp app?
(4)Nikki C.
Party of 13.... You're up! I dined here yesterday with 12 others and had a great time. It did not take long at all for the host staff to get us set up and seated. Our waiter was very accomodating and handled our group (with multiple separate payment requests) flawlessly. The manager checked in on us to see how our dining experience was going. I usually enjoy the steaks here, but this particular time, I could not eat meat -- I had 4 wisdom teeth extracted and was on a mush diet, so I had to select carefully. I had the baked sweet potato and macaroni & cheese (4 cheeses). Both were delicious. I'm pleased with the Longhorn closest to my home and I was pleased with this one, as well. Job well done, Longhorn.
(4)David H.
Had the pleasure of having Seth wait on our family this past weekend. He was very attentive and made our visit very pleasurable. Food was very good and the service was fantastic!!
(5)Ashley N.
Man oh man! I swear my boyfriend and I could be filthy rich and we would still go to Longhorns. Our favorite restaurant! The service is always great, the food is always spectacular. We always get the shrimp for the appetizer and the Flo's Filet and Lobster Tail for the entree. The steaks are so soft and juicy..they just melt in your mouth! The bread and salads are great. I cant leave the building without a loaf of bread and butter to go. I have only been to this location (and another in Virginia Beach) so I can only comment on this one. I love this place!!
(5)Bob W.
Steak, salad and baked potato were good. My wife's was overcooked so prepared another and it was done perfect. The manger here is as good as the get. We will be back.
(4)Maya C.
My family and I have eaten here many times through the years. The food is well-seasoned and the steaks are served to you in the manner that you requested. The side dishes are quite tasty as well. Highly recommend the Wild West shrimp appetizer! We had a big group yesterday and ordered three of them to go around. If I were to say anything critical is that the service is a bit, hit or miss. Oh, don't miss out on the desserts either!! Very good.
(4)Lynn H.
I probably wouldn't have tried LongHorn Steakhouse, as I'm not a big steakhouse fan, but I received a gift card for Christmas, so hubby and I headed to the Westland location. My first impression was that the restaurant is warm and inviting. The lighting is mellow, and the walls are covered with interesting western-themed art. There are plenty of booths, which is a plus for us, because we both prefer booths to tables. To drink, hubby ordered a tequila sunrise and I got a Montana mule (bourbon, muddled fresh ginger, gingerale, and lime). Both drinks were superb. For apps, we ordered a spicy "wild west' shrimp and sweet corn fritters. They were both tasty and the portions were large (read, next time we'll share one app.) For entrees, hubby ordered the flatiron steak with salad and a loaded baked potato. I ordered a 6oz filet with salad and a sweet potato. Hubby's dish came out medium rare, just as ordered, but mine was overcooked. When I mentioned the issue to my server, she immediately and nicely had a new steak prepared. The manager brought out the remade steak, waited while I made sure it was prepared to my liking, and took the price off of the bill to boot. Once the issue was resolved, I dug in with gusto, because it was good! Hubby also enjoyed his entree. Another surprise came at the end of dinner, when we were served a complimentary (and huge) Chocolate Stampede - the chocolatiest chocolate dessert I've had in a while. Delicious! It made me wish I'd left more room; because it was so rich I could only take a few bites. As you can probably guess from the last two paragraphs, service was excellent. We'll definitely go back, and if they're as good next time as they were this time, they will definitely get 4 stars.
(3)Margaret V.
I had been to a LongHorn a long time ago and thought I would try again.... The ambiance is very nice... It has a more upscale feel (in my opinion) than other chain restaurants.. I ended up sitting in the bar area. I was the only one and the service was pretty slow. While the bartender was nice, he was also more interested in socializing. I got the the napa valley chicken. It was chicken with tomatoes, artichokes and mushrooms with a wine wine sauce. I found the chicken to be bland. The sauce wasn't flavorful enough.. The entree came with two sides... I ended up getting rice and green beans. The menu mentioned the rice was seasoned, but it was sweeted on the sweet side. It had a citrus taste to it... I didn't care for it and if I had known it was sweet, I would have gotten something else. I also got the green beans. It's hard to mess up green beans. It was clear that these were canned green beans, but were served with some garlic, which helped. Somewhat... It's a nice place to eat and I'll be back, but I hope the service is better next time. And I'll stear clear of the napa valley chicken...
(3)Jadranka H.
Love coming here! I get the Firecrackers (appetizer), fried cheesecake, and a specialty drink, it was the pomegranate margarita, very refreshing, but it took awhile for it to arrive but was worth the wait. Our server was amazing, customer friendly, so not sure if the bartender was backed up with the drinks because our food was outstanding. If you order the fried cheesecake make sure you get the ice cream on the side, it melts real quick because of the hot cheesecake chunks. If you're seated at the bar, they are kind enough to give you a bowl of peanuts, just don't throw them on the floor!
(5)Kim J.
My husband took me here for the first time on my birthday. I have to say the food was excellent. The steak was big, juicy and tender. The draft beer was very good also. Service was excellent as well. I will be back again and again. Keep up the good work, Longhorn!
(4)Gary M.
Very good food, friendly and attentive staff. The only reason I didn't give it 5 stars is because my steak did not come with the rest of the table's food. I had to wait about 5 extra minutes but when it came it was good, hot & cooked to order. Very good food, friendly and attentive staff. The only reason I didn't give it 5 stars is because my steak did not come with the rest of the table's food. I had to wait about 5 extra minutes but when it came it was good, hot & cooked to order.
(4)Dylan B.
Been eating here for 7-8 years now . Always come back. They have the best steaks in metro Detroit. I have eaten at fancy steak house 40-50 even $100 steaks and this place beats them all still . You definitely won't be disappointed
(5)Daron D.
Just greatness. I have not one negative thing to say about this place. Went here because i had a free coupon for a appetizer and boy did i get more than what i expected. Had spinach artichoke dip, which was fantastic (one of the ten best i done ever had), Caesar side salad was best i ever had, fries were great, bread and butter is great and the t-bone steak with onions was pretty good. When it comes to premier steakhouse, longhorn has got to be mentioned as one of the best.
(5)Kris A.
This was NOT a good steakhouse experience for me. It was a busy evening so I opted to eat at the bar. I was studiously ignored for a good 10 minutes before one of the bartenders asked if I'd been helped. When I replied that I hadn't, it took another 5 minutes to even get a menu. Mind you, there were several other people eating at the bar, so this wasn't a case of me stepping out of line somehow. I finally ordered a Lobster Stuffed Fillet, which is billed as "...tender fillet stuffed with premium lobster meat and topped with a garlic-herb crusted half lobster tail." Sounds good to me! In reality the cut of the fillet was not good at all, and had way too much gristle for a prime cut of the type. The lobster stuffing was cool (temperature) at best and actually clashed with the steak flavor. The half lobster tail on top was a dried overcooked langosta tail the size of a medium shrimp. And to top it all off, one of the bartenders walked away with my bread when I was only half done with the meal. Also, this place w as beyond LOUD! They pack as many people into the place as possible to maximize revenue, leaving absolutely no atmosphere. Next time, I'll fire up the barbie at my own place and do surf and turf right!
(2)Friend of D.
Came here on a busy Saturday night in November. I am normally not a fan of chain steakhouse restaurants, but I was planning to meet a friend at Outback in Canton, and upon checking the reviews of that restaurant (which were highly negative), decided to change plans and meet here for dinner. The hostess told us it would be a 40-minute wait, which I think was a GOOD thing. That means people want to eat there badly and are willing to wait for it. The hostess did a good job keeping everyone updated and seated when possible. After about 30 min, we got our table (nice and clean) and from there the service and the food were both 5-star. I had never been to a Longhorn Steakhouse. I did not expect such a varied menu (lots of seafood and different appetizers). Our steaks were great (perfectly seasoned and cooked), and the sides, appetizers, and salads were equally good. Will return again when I am in the area. I think this particular location is particularly well-managed and may be better than most Longhorns, but maybe they are all this good. To the Manager and staff: Keep up the good work!
(5)Dean N.
my wife and I went there for my birthday. At first the waitress try to rush us but we told her we were pacing ourselves. Wow did not know they had a waterfall inside the restaurant lol.the roof was leaking in bar area so bad it was closedand also a leak sprung next to our table in main dining room but did not affect our table. I would recommend to go back. The steak and lobster was really good and I agree with other reviews that for a chain restaurant it is a step above.the Darden group Should get the roof fixed winona have money.but all in all everything turned out to be really good if you go there taking umbrella good luck laugh out loud
(4)Chad A.
Ended up in Westland one Saturday eve & decided on Longhorn for dinner. We were told the wait would be 20 min but was only about half that. The steaks were cooked properly - medium rare really was a true medium rare & not overcooked. The green beans were fresh and really good. Would go back.
(4)Liz W.
It's Westland for goodness sakes people. The choices are not abundant really. My parents kept raving about this place but I was not jumping to try another chain. Finally my mom signed me up for the e club, knowing a free app would lure her cheap ass daughter to sample to goods. Yep, she knows me well. I decided lunch was a much better option for us. Smaller steaks with only one side. I really prefer a small cut of meat myself (yes me of the giant burger needs, go figure). Besides with the freebie app, two sides would have been way overkill. Not to mislead anyone though, lunch steaks are plenty big, they run 6-12 oz.. Dinner steaks go up to 22 oz. Not my speed usually Our freebie starter was very nice, we selected the Wild West shrimp. They were lightly and crispy coated, tossed with sliced cherry peppers and garlic butter, served with a side of ranch. The dish they came in was a long and thin boat type vessel, stuffed with a huge portion of this deliciousness. I really liked it. Surprisingly James did too. They were zesty and happy. They bring you a big loaf of wheat bread with your food, which is nice. I was too carbed up myself to eat it but James enjoyed it. For his main pick, my husband found a special sirloin on the menu that was topped with loaded mashed potatoes. I mentally rolled my eyes. I find sirloin to be fairly useless shoe leather as a general rule. Why on earth would someone opt for a sirloin over a filet, a strip or a ribeye? My husband makes my head hurt sometimes. He was pleased with his pick though, declaring it fabulous. My bite was the usual chewy, less flavorful taste of a sirloin so personally I would recommend avoiding it. His chosen side was a baked sweet potato with butter, cinnamon and brown sugar. That actually was tasty to my palette. My own pick was the ribeye. It was a bit fatty for the size but the meat itself was perfectly seasoned, cooked to ideal medium rare, tender and richly tasty. There was plenty of meat on the steak, so much that I ended up taking some of it home. My side of a loaded baked potato was lovely, soft potato flesh with a nice amount of each topping. It was not overwhelming, greasy or drowned, yay! I am always annoyed by hard potatoes so I was glad for this. The iced tea here was delicious. It was quiet off hours here and we liked the privacy but we were well attended to as well. The waitress was pleasant and made sure we had plenty of refills. Everything arrived hot and fresh in a timely fashion. Prices are also more than fair in my opinion, portions are sizable. We found a few interesting things on the menu and decided on another day we would be back for their 6.99 soup and salad lunch to try the shrimp and lobster chowder for me, maybe a burger for him.
(4)Dan F.
I really liked the decor. Felt like I was in Texas. We waited 30 minutes for a table even though there were several (at least 12) open tables. Must have been under staffed this night or something. The waitor Len had an interesting demenor. For the price of the Steaks I decided to go with a Hamburger. The Hamburger though was VERY good. Wife had a chicken salad and it was good also. Bathrooms were clean.
(3)Anna M.
This place is very expensive, but it is well worth the price. I get the bacon-wrapped filet topped with bleu cheese. Their mushroom appetizer is very good (but my own homemade is better). The service is impeccable, and the food is fresh and great.
(5)Rochelle P.
LongHorn always satisfies my craving for a great steak. Surprising for a chain but I've only had one half bad experience. That was not this location and the problem was fixed right away. We've been to this location twice and both times were great! I stick to the Flo's Filet but will sometimes get the special they have going with it. I did this last night as it came with Cedar Plank Shrimp....sadly I should have just done Flo's. My husband liked the shrimp but I thought it was a bit rubbery. The steak was excellent though! We sat at the bar and had excellent service. The bartender was very friendly and she knew her stuff. Overall I'd say if you're looking for a good steak at a reasonable price, definitely check out LongHorn! Much better than other chain steakhouses, say "down under".
(4)Tony Z.
My wife and I went to LHS on Black Friday. Our waiter Mike, was too busy smoking cigarettes outside and calling friends on his cell to provide decent service. We had to ask another waitress on the floor for help. Whenever Mike made one of his few trips to our table, he acted like he could not stop and listen for any longer than 30 seconds. Here is the kicker - their were only four tables of customers in the entire restaurant! As we left Mike, is outside talking to his friends through the window of a passenger car. Only one star since the service was so awful.
(1)Jay B.
Date night on a Friday. There was a wait, so we grabbed a buzzer and a drink at the bar. We decided to have dinner at the bar, too. Service was attentive and friendly. The bread put a quick end to my all-of-a-day-and-a-half attempt at a gluten-free diet. It was that tempting, crusty, and chewy delicious. Sigh. The salads were crisp and fresh. My filet was juicy, and cooked perfectly and was served with a delicious baked potato. We'll be back!
(5)Jeff G.
Bacon wrapped fillet was amazing. So few places can cook a decent steak around here, this was a nice change of pace. The waiter Chris S. was good too!
(5)George C.
Good food, friendly staff what more could you want. I have eaten there many times and will continue to do so. I would reccommend Longhorn Westland for dinner or lunch anytime.
(5)Bruce D.
I knew this joint was trouble when we weren't allowed to sit at a booth, but rather a half booth. The lame excuse of "fire hazard" was given to us by the kid who led us into the restaurant. Next, the waiter had a dismissive attitude towards my wife and I and made far too few appearances at our table, despite the fact the restaurant was a virtual ghost town. What passes for paper napkins are actually small bar napkins, you know the type, about the size of the bottom of a glass of beer. Asking for paper napkins was like asking for a kidney, we never use cloth napkins and apparently must pack our own from now on as the waiter made his displeasure clearly known. Heavy sighing and muttering under his breath wasn't enough for Michael, no he whistled and even reached across our plates twice. The steaks were undercooked and poorly seasoned. When I inquired as to steak sauce availability, of which they have an assortment, he asked us "how do you want to kill it"? When the steak arrived, Michael told me twice to slice my steak open! He demanded that I cut it open to check to see if it was prepared properly, while he stood there. Honestly, I've been dining out for decades and have never run across a young fellow as rude and poorly trained as this. The napkins weren't his fault, the Longhorn Steakhouse is simply cheap. The seating choice we were relegated to was a joke, any other steakhouse in metro-Detroit wouldn't care in the least where two adults and two children sat, especially in a place with few customers. Lastly, considering the cost of each meal was around $20, I find it enlightening that we commented driving home that neither of us was particularly full.
(1)Sally G.
I agree with all the other posts for Longhorn! we were there around 8 pm on a Sunday evening and we were seated right away. The loaf of bread (warm) is great, the caesar salad I had was fabulous,with large shavings of parmesan cheese, and the loaded baked potato was so delicious! Then, the steak arrived, I have never tasted a more tender and perfectly seasoned steak! I ordered Flo's filet, YUM! my husband ordered the ribeye and it also was wonderful! cannot wait to go back! oh, and we had great service!
(5)Janis C.
Well, OK, it's always a good thing to check out the Yelp reviews prior to heading out. I took Liz W's suggestion, joined the eclub and immediately had a coupon for a complimentary Wild West Shrimp appetizer. This is what I just had to try after reading Liz R's review and it was delish. Can't wait to try it again. Crispy, jalapena pepper spicey with a ranch dressing cool down. The bread arrived. This surprised me, it actually had substance to it. I also liked the hard crust and sourdough flavor. Next course was caeser salad. Greens were crunchy crisp mixed light handed with dressing and parmesan. Just the correct amount to be able to taste all the flavors. Main course choice was the bacon wrapped sirloin. It was good. Tender, flavorful and perfectly grilled. This chain prides themselves on their steaks. Always fresh and never frozen is the pledge. The baked potatoe was loaded, meaning with bacon bits, shredded cheddar cheese and sour cream. I would definately order again. There is an interesting dessert menu waiting for another visit. The waitstaff was attentive. Refiills before empty, timely removal of used dishes, etc.
(4)Andria B.
Mmmmm, just thinking about the steak is making my tummy grumble. Very good fod and the service was great too!
(5)Nancy C.
Service was great, food was excellent would recommend, its hard to find a good reasonably priced steak house.
(5)Daniel E.
Longhorn Steakhouses are absolutely my favorite chain steakhouses, for a number of reasons. I'm happy to report that the Westland Mall location is among the best I've had the pleasure of patronizing in the couple of years I've been eating in the restaurants. 1. I've always had stellar service at this location. The same management team has been there for quite a while now and they know their customers and how to keep them happy. 2. The food is fantastic. I tend to think some steakhouses over season their meats. This is not the case with Longhorn. They have a great blend of spices that they call "Prairie Dust" that really enhances the flavors of their steaks. 3. Great bread. There's something about that little loaf of multi-grain bread that they bring to the table that tops every other chain steakhouse I've eaten at. 4. Atmosphere. It's a little campy, more of a ranch feel than a roadhouse. Lighting is subtle. Your eyes aren't attacked by lots of neon and you can actually hear they other people at your table talk without yelling over really loud "new country" music. Personally, I don't mind country, but I do mind that Kenney Chesney is telling my wife that "she thinks my tractor's sexy" at 10,000 decibels when all I want to do is tell her about my day at the office. 5. Service, service, service. At this location, my water glass never goes empty, they always make a stop to make sure the steak was prepared correctly (hey boys and girls they even look at the meat themselves to see if it's been prepared as requested) and they're quick to correct problems and delays. My favorite dishes here are the deep friend onion thingy, their "Flo's Fillet" and the T-Bone. Great steaks, great flavor and reasonable, to-be-expected chain steakhouse prices. Great selection of appetizers, salads and seafood here as well. Also, if you're looking for something a little different, try their shrimp quesadilla. They get the fifth star from me because it's one of the best spots in my city of residence. Otherwise, I'd give the chain 4.
(5)Lacey M.
Really, I probably should only give it 4 stars, but more on that in a minute. Just got back... We went at 7:30ish on a Saturday night. We called ahead because we thought they were gonna be busy. Pulled in only to find the parking lot only half full, which kinda worried us. But we had a coupon and a gift card burning a hole in our pockets, so we went in anyways. Sat down right away. Our waiter (Tyler) came over within a couple of minutes. I liked that he asked us if we were planning on drinking (which I was) before giving us the drink specials - I liked this since I've had plenty rattle off yummy sounding drinks, but have not been old enough to order or I have to be somewhere/do something and therefore can't drink. Let me tell you, that sucks something awful. I ordered the watermelon margarita (yummy!) with our sodas, and got it very quickly. Plus he gave me the 'extra' that didn't fit in the glass, which was seriously another full glass. We had a coupon for a free app and he didn't even bat an eye at that. We got the chips and dip - probably wouldn't order it again, especially considering that we only got it because nothing else looked that good (We don't eat seafood - don't ask - and that was at least half the app menu) but we had the coupon so we wanted to order something. For our main course we both got the filets. Amazing. I consider a steak good when I don't have to put any A1 on it. I took one bite of my filet and didn't even think about it. My baked potato came loaded with cheese and bacon (which everywhere else seems to want to charge extra for). The boyfriend said that his mashed potatoes weren't good, but the steak more than made up for it. Then, as we are stuffed silly and waiting to boxes and the bill, our waiter came by and said he had found a free desert, if we would like one. Hell yeah! I ALWAYS have room for desert. The cheese cake was pretty good. He had everything timed perfectly, so we had time between each course, which out waiting too long. Plus giving us a free desert, knowing I had another coupon for a free desert? I was impressed. The reason I rounded up a full star was because with both coupons (free app & free desert) and our gift card ($50) we got a ton of food for under ten bucks (not including tip of course). Plus our server was amazing. I will totally go back one day, for a special occasion, but not for just an ordinary night.
(5)Lindsay P.
Love this place, they have the best steaks!
(5)Ashley N.
Man oh man! I swear my boyfriend and I could be filthy rich and we would still go to Longhorns. Our favorite restaurant! The service is always great, the food is always spectacular. We always get the shrimp for the appetizer and the Flo's Filet and Lobster Tail for the entree. The steaks are so soft and juicy..they just melt in your mouth! The bread and salads are great. I cant leave the building without a loaf of bread and butter to go. I have only been to this location (and another in Virginia Beach) so I can only comment on this one. I love this place!!
(5)Bob W.
Steak, salad and baked potato were good. My wife's was overcooked so prepared another and it was done perfect. The manger here is as good as the get. We will be back.
(4)Maya C.
My family and I have eaten here many times through the years. The food is well-seasoned and the steaks are served to you in the manner that you requested. The side dishes are quite tasty as well. Highly recommend the Wild West shrimp appetizer! We had a big group yesterday and ordered three of them to go around. If I were to say anything critical is that the service is a bit, hit or miss. Oh, don't miss out on the desserts either!! Very good.
(4)Mandi R.
We have enjoyed our dinner here several times. They are friendly and the good is always very good. It can be pricey but it is a special treat. Our waitress Vanessa S. did a great job. You can really tell she enjoys what she is doing.
(5)Anna M.
This place is very expensive, but it is well worth the price. I get the bacon-wrapped filet topped with bleu cheese. Their mushroom appetizer is very good (but my own homemade is better). The service is impeccable, and the food is fresh and great.
(5)Lynn H.
I probably wouldn't have tried LongHorn Steakhouse, as I'm not a big steakhouse fan, but I received a gift card for Christmas, so hubby and I headed to the Westland location. My first impression was that the restaurant is warm and inviting. The lighting is mellow, and the walls are covered with interesting western-themed art. There are plenty of booths, which is a plus for us, because we both prefer booths to tables. To drink, hubby ordered a tequila sunrise and I got a Montana mule (bourbon, muddled fresh ginger, gingerale, and lime). Both drinks were superb. For apps, we ordered a spicy "wild west' shrimp and sweet corn fritters. They were both tasty and the portions were large (read, next time we'll share one app.) For entrees, hubby ordered the flatiron steak with salad and a loaded baked potato. I ordered a 6oz filet with salad and a sweet potato. Hubby's dish came out medium rare, just as ordered, but mine was overcooked. When I mentioned the issue to my server, she immediately and nicely had a new steak prepared. The manager brought out the remade steak, waited while I made sure it was prepared to my liking, and took the price off of the bill to boot. Once the issue was resolved, I dug in with gusto, because it was good! Hubby also enjoyed his entree. Another surprise came at the end of dinner, when we were served a complimentary (and huge) Chocolate Stampede - the chocolatiest chocolate dessert I've had in a while. Delicious! It made me wish I'd left more room; because it was so rich I could only take a few bites. As you can probably guess from the last two paragraphs, service was excellent. We'll definitely go back, and if they're as good next time as they were this time, they will definitely get 4 stars.
(3)Margaret V.
I had been to a LongHorn a long time ago and thought I would try again.... The ambiance is very nice... It has a more upscale feel (in my opinion) than other chain restaurants.. I ended up sitting in the bar area. I was the only one and the service was pretty slow. While the bartender was nice, he was also more interested in socializing. I got the the napa valley chicken. It was chicken with tomatoes, artichokes and mushrooms with a wine wine sauce. I found the chicken to be bland. The sauce wasn't flavorful enough.. The entree came with two sides... I ended up getting rice and green beans. The menu mentioned the rice was seasoned, but it was sweeted on the sweet side. It had a citrus taste to it... I didn't care for it and if I had known it was sweet, I would have gotten something else. I also got the green beans. It's hard to mess up green beans. It was clear that these were canned green beans, but were served with some garlic, which helped. Somewhat... It's a nice place to eat and I'll be back, but I hope the service is better next time. And I'll stear clear of the napa valley chicken...
(3)Jadranka H.
Love coming here! I get the Firecrackers (appetizer), fried cheesecake, and a specialty drink, it was the pomegranate margarita, very refreshing, but it took awhile for it to arrive but was worth the wait. Our server was amazing, customer friendly, so not sure if the bartender was backed up with the drinks because our food was outstanding. If you order the fried cheesecake make sure you get the ice cream on the side, it melts real quick because of the hot cheesecake chunks. If you're seated at the bar, they are kind enough to give you a bowl of peanuts, just don't throw them on the floor!
(5)Rochelle P.
LongHorn always satisfies my craving for a great steak. Surprising for a chain but I've only had one half bad experience. That was not this location and the problem was fixed right away. We've been to this location twice and both times were great! I stick to the Flo's Filet but will sometimes get the special they have going with it. I did this last night as it came with Cedar Plank Shrimp....sadly I should have just done Flo's. My husband liked the shrimp but I thought it was a bit rubbery. The steak was excellent though! We sat at the bar and had excellent service. The bartender was very friendly and she knew her stuff. Overall I'd say if you're looking for a good steak at a reasonable price, definitely check out LongHorn! Much better than other chain steakhouses, say "down under".
(4)W. John R.
After some bad experiences in the past five years with steaks that should have been tossed "out back" or tasted as though they were comprised from peanut shells on the floor, I was on the verge of giving up on franchise steak restaurants in lieu of small boutique places. The place was really classy inside, with well-dressed and attentive staff. It had a level of refinement that approached some of the truly snobby steak houses in the area, but fortunately with lower menu prices. The Wild West shrimp were a really delicious appetizer. My steak was the Outlaw Ribeye, cooked medium rare, with asparagus. The ribeye had just the right about of seasoning and was done to perfection. There was some fat and gristle on it, but that's the definition of the cut. I found myself playing surgeon to get some of those well-seasoned scraps from around the bone because it was so tasty. The house Cabernet Sauvignon went well with the steak, especially for the price. The asparagus was good, not amazing, but in January I don't expect amazing. It was cooked correctly and had a nice flavor. The caramel apple goldrush was one of the tastiest desserts I've had in awhile - as you might know from some of my other reviews, I'm a bourbon fan so that hint of bourbon sweetness in the sauce really brought it home for me. I couldn't eat a whole portion of it, though, as I don't have much of a sweet tooth. If I had to name qualms - the parking was a pain. I didn't realize you have to actually go into the mall parking lot to arrive here, so I passed it up, and there wasn't a dedicated turn off of Warren, so I had to turn into a strip of adult novelty stores and then wait to turn around and get back onto Warren. Ease of access would help a bit. Along the same lines, the aisles inside the restaurant felt a bit crowded - every time I got up it seemed I was blocking a staff member or bumped into someone. Minor qualms from an overall great dining experience. I plan to return to this and other Longhorns when I'm hankering for a good steak and hope they can continue to improve on a good streak and continue to exceed expectations in the future.
(5)Jim F.
We walked in and was seated very quickly our appetizer was what they call the tonion . dipping sauce was excellent. I ordered the 18 ounce outlaw ribeye with the loaded baked potato No A 1 needed Only thing left on my plate was the bone. When they found out it was my birthday I got a free ice cream sundae. Definitely would recommend and definitely will be back our server really made our meal worthwhile. Absolutely!!
(5)Richard G.
When you go out and want to drop a hundy on a good meal this is the place. Prime rib is prepared nicely, steaks are very tasty. Waitstaff is well trained and knowledgeable, even entraining. Glad the managers let them express their personalities. When taking our order the waiter said, 'would you like mashed potatoes sweet potatoes baked potatoes friiiieeeees?' Very funny, I had to ask him to repeat it. There house red wine goes very nicely with the prime. Get the dessert shots after dinner.
(5)Bruce F.
I've been to other LongHorn Steakhouses and was OK with them. I was lured in to the Westland Restaurant by the e-club offer and we tried the Lobster and Shrimp appetizer and it was excellent. The salad had a nice mix of greens and other fresh veggies and the French Onion Soup was very good as well. We had a mixed review of the Lobster and Shrimp Chowder, but I liked it well enough. I ordered the Outlaw Rib-eye and it was excellent. The wife just had the Lobster Tail add on and was pleased with it even though it was a little small and rubbery for $10. The iced tea was good, both sweet and unsweet. The service was good with constant refills and check ups for our many requests. I'll be back, 4 stars
(4)James G.
First off, a disclaimer. I've been having a running battle with this chain over their policies about cooking steaks. I've talked to the district manager who swears they don't refrigerate unsold steaks and resell them. Every time I come to this restaurant and order a steak (and I like mine medium rare) it's either well-done, or tough as shoe leather and cold. My last visit was January. I'd received a gift card for Christmas, and thought I'd give them one last chance to redeem themselves. I ordered a steak, it was cold and tough. I complained to the waiter who started arguing with me about the temperature. I pointed out the butter wasn't melted on it. He claimed that was 'glug' and it was normal?!? They replaced it with another that was slightly better, but still disappointing. Every visit is a repeat performance. They try to give you a leftover steak re-heated from the fridge, hoping that you won't complain. When I do, they give me a fresh one. Unlike one of the other reviewers, nothing is ever discounted from my bill. It's really a shame a STEAK PLACE can't do a decent steak.
(2)Fabrizio L.
We are rarely up this way, (wish there was one closer to were we lived), but I am always glad when we do stop in. From the appetizer, to desserts, great quality and great price.
(4)Dylan B.
Been eating here for 7-8 years now . Always come back. They have the best steaks in metro Detroit. I have eaten at fancy steak house 40-50 even $100 steaks and this place beats them all still . You definitely won't be disappointed
(5)Daron D.
Just greatness. I have not one negative thing to say about this place. Went here because i had a free coupon for a appetizer and boy did i get more than what i expected. Had spinach artichoke dip, which was fantastic (one of the ten best i done ever had), Caesar side salad was best i ever had, fries were great, bread and butter is great and the t-bone steak with onions was pretty good. When it comes to premier steakhouse, longhorn has got to be mentioned as one of the best.
(5)Kris A.
This was NOT a good steakhouse experience for me. It was a busy evening so I opted to eat at the bar. I was studiously ignored for a good 10 minutes before one of the bartenders asked if I'd been helped. When I replied that I hadn't, it took another 5 minutes to even get a menu. Mind you, there were several other people eating at the bar, so this wasn't a case of me stepping out of line somehow. I finally ordered a Lobster Stuffed Fillet, which is billed as "...tender fillet stuffed with premium lobster meat and topped with a garlic-herb crusted half lobster tail." Sounds good to me! In reality the cut of the fillet was not good at all, and had way too much gristle for a prime cut of the type. The lobster stuffing was cool (temperature) at best and actually clashed with the steak flavor. The half lobster tail on top was a dried overcooked langosta tail the size of a medium shrimp. And to top it all off, one of the bartenders walked away with my bread when I was only half done with the meal. Also, this place w as beyond LOUD! They pack as many people into the place as possible to maximize revenue, leaving absolutely no atmosphere. Next time, I'll fire up the barbie at my own place and do surf and turf right!
(2)Friend of D.
Came here on a busy Saturday night in November. I am normally not a fan of chain steakhouse restaurants, but I was planning to meet a friend at Outback in Canton, and upon checking the reviews of that restaurant (which were highly negative), decided to change plans and meet here for dinner. The hostess told us it would be a 40-minute wait, which I think was a GOOD thing. That means people want to eat there badly and are willing to wait for it. The hostess did a good job keeping everyone updated and seated when possible. After about 30 min, we got our table (nice and clean) and from there the service and the food were both 5-star. I had never been to a Longhorn Steakhouse. I did not expect such a varied menu (lots of seafood and different appetizers). Our steaks were great (perfectly seasoned and cooked), and the sides, appetizers, and salads were equally good. Will return again when I am in the area. I think this particular location is particularly well-managed and may be better than most Longhorns, but maybe they are all this good. To the Manager and staff: Keep up the good work!
(5)Dean N.
my wife and I went there for my birthday. At first the waitress try to rush us but we told her we were pacing ourselves. Wow did not know they had a waterfall inside the restaurant lol.the roof was leaking in bar area so bad it was closedand also a leak sprung next to our table in main dining room but did not affect our table. I would recommend to go back. The steak and lobster was really good and I agree with other reviews that for a chain restaurant it is a step above.the Darden group Should get the roof fixed winona have money.but all in all everything turned out to be really good if you go there taking umbrella good luck laugh out loud
(4)Chad A.
Ended up in Westland one Saturday eve & decided on Longhorn for dinner. We were told the wait would be 20 min but was only about half that. The steaks were cooked properly - medium rare really was a true medium rare & not overcooked. The green beans were fresh and really good. Would go back.
(4)Kat M.
Love LongHorn they recently upgraded to new tables which add a nice flavor to the decor. The food is always amazing here I highly recommend. We've gone here for years! I belong to the email club you get a free desert on ur bday or appetizer. The steaks r tender n juicy. I always call ahead to reserve a table learned early on. No need to wait for a table.
(5)Liz R.
Wild. West. Shrimp. This appetizer is amazing, and we get it every single time we go to LongHorn. A fair-sized pile of breaded shrimp with sliced cherry peppers and pepperoncini in garlic butter, served with Ranch. Spicy, fight over the last shrimp goodness. I've been tempted to get this as my meal, even after splitting the app with Ken. I've recently tried the Steakhouse Grilled Trio (a special, so it's not likely to stay on their menu full time) - 6oz Sirloin, Grilled Shrimp wrapped in bacon and grilled Chicken Breast with garlic lemon sauce. The shrimp and chicken were my favorite, and the lemon sauce was yummy. I've also tried the Prime Rib, which is usually a hit (but can be a miss). They have regular horseradish and not just horsey sauce (as it should be). Ken often gets the NY Strip, which is properly thick and always cooked just right. He's also tried the ribs, which are meaty, with sauce cooked on, and fall off the bone. Pricey (more than Outback/less than J. Alexander's), but we've had consistently good food and service. Did I mention the shrimp app?
(4)Nikki C.
Party of 13.... You're up! I dined here yesterday with 12 others and had a great time. It did not take long at all for the host staff to get us set up and seated. Our waiter was very accomodating and handled our group (with multiple separate payment requests) flawlessly. The manager checked in on us to see how our dining experience was going. I usually enjoy the steaks here, but this particular time, I could not eat meat -- I had 4 wisdom teeth extracted and was on a mush diet, so I had to select carefully. I had the baked sweet potato and macaroni & cheese (4 cheeses). Both were delicious. I'm pleased with the Longhorn closest to my home and I was pleased with this one, as well. Job well done, Longhorn.
(4)David H.
Had the pleasure of having Seth wait on our family this past weekend. He was very attentive and made our visit very pleasurable. Food was very good and the service was fantastic!!
(5)Jay B.
Date night on a Friday. There was a wait, so we grabbed a buzzer and a drink at the bar. We decided to have dinner at the bar, too. Service was attentive and friendly. The bread put a quick end to my all-of-a-day-and-a-half attempt at a gluten-free diet. It was that tempting, crusty, and chewy delicious. Sigh. The salads were crisp and fresh. My filet was juicy, and cooked perfectly and was served with a delicious baked potato. We'll be back!
(5)Liz W.
It's Westland for goodness sakes people. The choices are not abundant really. My parents kept raving about this place but I was not jumping to try another chain. Finally my mom signed me up for the e club, knowing a free app would lure her cheap ass daughter to sample to goods. Yep, she knows me well. I decided lunch was a much better option for us. Smaller steaks with only one side. I really prefer a small cut of meat myself (yes me of the giant burger needs, go figure). Besides with the freebie app, two sides would have been way overkill. Not to mislead anyone though, lunch steaks are plenty big, they run 6-12 oz.. Dinner steaks go up to 22 oz. Not my speed usually Our freebie starter was very nice, we selected the Wild West shrimp. They were lightly and crispy coated, tossed with sliced cherry peppers and garlic butter, served with a side of ranch. The dish they came in was a long and thin boat type vessel, stuffed with a huge portion of this deliciousness. I really liked it. Surprisingly James did too. They were zesty and happy. They bring you a big loaf of wheat bread with your food, which is nice. I was too carbed up myself to eat it but James enjoyed it. For his main pick, my husband found a special sirloin on the menu that was topped with loaded mashed potatoes. I mentally rolled my eyes. I find sirloin to be fairly useless shoe leather as a general rule. Why on earth would someone opt for a sirloin over a filet, a strip or a ribeye? My husband makes my head hurt sometimes. He was pleased with his pick though, declaring it fabulous. My bite was the usual chewy, less flavorful taste of a sirloin so personally I would recommend avoiding it. His chosen side was a baked sweet potato with butter, cinnamon and brown sugar. That actually was tasty to my palette. My own pick was the ribeye. It was a bit fatty for the size but the meat itself was perfectly seasoned, cooked to ideal medium rare, tender and richly tasty. There was plenty of meat on the steak, so much that I ended up taking some of it home. My side of a loaded baked potato was lovely, soft potato flesh with a nice amount of each topping. It was not overwhelming, greasy or drowned, yay! I am always annoyed by hard potatoes so I was glad for this. The iced tea here was delicious. It was quiet off hours here and we liked the privacy but we were well attended to as well. The waitress was pleasant and made sure we had plenty of refills. Everything arrived hot and fresh in a timely fashion. Prices are also more than fair in my opinion, portions are sizable. We found a few interesting things on the menu and decided on another day we would be back for their 6.99 soup and salad lunch to try the shrimp and lobster chowder for me, maybe a burger for him.
(4)Tony Z.
My wife and I went to LHS on Black Friday. Our waiter Mike, was too busy smoking cigarettes outside and calling friends on his cell to provide decent service. We had to ask another waitress on the floor for help. Whenever Mike made one of his few trips to our table, he acted like he could not stop and listen for any longer than 30 seconds. Here is the kicker - their were only four tables of customers in the entire restaurant! As we left Mike, is outside talking to his friends through the window of a passenger car. Only one star since the service was so awful.
(1)Jeff G.
Bacon wrapped fillet was amazing. So few places can cook a decent steak around here, this was a nice change of pace. The waiter Chris S. was good too!
(5)Dan F.
I really liked the decor. Felt like I was in Texas. We waited 30 minutes for a table even though there were several (at least 12) open tables. Must have been under staffed this night or something. The waitor Len had an interesting demenor. For the price of the Steaks I decided to go with a Hamburger. The Hamburger though was VERY good. Wife had a chicken salad and it was good also. Bathrooms were clean.
(3)George C.
Good food, friendly staff what more could you want. I have eaten there many times and will continue to do so. I would reccommend Longhorn Westland for dinner or lunch anytime.
(5)Kim J.
My husband took me here for the first time on my birthday. I have to say the food was excellent. The steak was big, juicy and tender. The draft beer was very good also. Service was excellent as well. I will be back again and again. Keep up the good work, Longhorn!
(4)Gary M.
Very good food, friendly and attentive staff. The only reason I didn't give it 5 stars is because my steak did not come with the rest of the table's food. I had to wait about 5 extra minutes but when it came it was good, hot & cooked to order. Very good food, friendly and attentive staff. The only reason I didn't give it 5 stars is because my steak did not come with the rest of the table's food. I had to wait about 5 extra minutes but when it came it was good, hot & cooked to order.
(4)Lacey M.
Really, I probably should only give it 4 stars, but more on that in a minute. Just got back... We went at 7:30ish on a Saturday night. We called ahead because we thought they were gonna be busy. Pulled in only to find the parking lot only half full, which kinda worried us. But we had a coupon and a gift card burning a hole in our pockets, so we went in anyways. Sat down right away. Our waiter (Tyler) came over within a couple of minutes. I liked that he asked us if we were planning on drinking (which I was) before giving us the drink specials - I liked this since I've had plenty rattle off yummy sounding drinks, but have not been old enough to order or I have to be somewhere/do something and therefore can't drink. Let me tell you, that sucks something awful. I ordered the watermelon margarita (yummy!) with our sodas, and got it very quickly. Plus he gave me the 'extra' that didn't fit in the glass, which was seriously another full glass. We had a coupon for a free app and he didn't even bat an eye at that. We got the chips and dip - probably wouldn't order it again, especially considering that we only got it because nothing else looked that good (We don't eat seafood - don't ask - and that was at least half the app menu) but we had the coupon so we wanted to order something. For our main course we both got the filets. Amazing. I consider a steak good when I don't have to put any A1 on it. I took one bite of my filet and didn't even think about it. My baked potato came loaded with cheese and bacon (which everywhere else seems to want to charge extra for). The boyfriend said that his mashed potatoes weren't good, but the steak more than made up for it. Then, as we are stuffed silly and waiting to boxes and the bill, our waiter came by and said he had found a free desert, if we would like one. Hell yeah! I ALWAYS have room for desert. The cheese cake was pretty good. He had everything timed perfectly, so we had time between each course, which out waiting too long. Plus giving us a free desert, knowing I had another coupon for a free desert? I was impressed. The reason I rounded up a full star was because with both coupons (free app & free desert) and our gift card ($50) we got a ton of food for under ten bucks (not including tip of course). Plus our server was amazing. I will totally go back one day, for a special occasion, but not for just an ordinary night.
(5)Janis C.
Well, OK, it's always a good thing to check out the Yelp reviews prior to heading out. I took Liz W's suggestion, joined the eclub and immediately had a coupon for a complimentary Wild West Shrimp appetizer. This is what I just had to try after reading Liz R's review and it was delish. Can't wait to try it again. Crispy, jalapena pepper spicey with a ranch dressing cool down. The bread arrived. This surprised me, it actually had substance to it. I also liked the hard crust and sourdough flavor. Next course was caeser salad. Greens were crunchy crisp mixed light handed with dressing and parmesan. Just the correct amount to be able to taste all the flavors. Main course choice was the bacon wrapped sirloin. It was good. Tender, flavorful and perfectly grilled. This chain prides themselves on their steaks. Always fresh and never frozen is the pledge. The baked potatoe was loaded, meaning with bacon bits, shredded cheddar cheese and sour cream. I would definately order again. There is an interesting dessert menu waiting for another visit. The waitstaff was attentive. Refiills before empty, timely removal of used dishes, etc.
(4)Andria B.
Mmmmm, just thinking about the steak is making my tummy grumble. Very good fod and the service was great too!
(5)Nancy C.
Service was great, food was excellent would recommend, its hard to find a good reasonably priced steak house.
(5)Daniel E.
Longhorn Steakhouses are absolutely my favorite chain steakhouses, for a number of reasons. I'm happy to report that the Westland Mall location is among the best I've had the pleasure of patronizing in the couple of years I've been eating in the restaurants. 1. I've always had stellar service at this location. The same management team has been there for quite a while now and they know their customers and how to keep them happy. 2. The food is fantastic. I tend to think some steakhouses over season their meats. This is not the case with Longhorn. They have a great blend of spices that they call "Prairie Dust" that really enhances the flavors of their steaks. 3. Great bread. There's something about that little loaf of multi-grain bread that they bring to the table that tops every other chain steakhouse I've eaten at. 4. Atmosphere. It's a little campy, more of a ranch feel than a roadhouse. Lighting is subtle. Your eyes aren't attacked by lots of neon and you can actually hear they other people at your table talk without yelling over really loud "new country" music. Personally, I don't mind country, but I do mind that Kenney Chesney is telling my wife that "she thinks my tractor's sexy" at 10,000 decibels when all I want to do is tell her about my day at the office. 5. Service, service, service. At this location, my water glass never goes empty, they always make a stop to make sure the steak was prepared correctly (hey boys and girls they even look at the meat themselves to see if it's been prepared as requested) and they're quick to correct problems and delays. My favorite dishes here are the deep friend onion thingy, their "Flo's Fillet" and the T-Bone. Great steaks, great flavor and reasonable, to-be-expected chain steakhouse prices. Great selection of appetizers, salads and seafood here as well. Also, if you're looking for something a little different, try their shrimp quesadilla. They get the fifth star from me because it's one of the best spots in my city of residence. Otherwise, I'd give the chain 4.
(5)Bruce D.
I knew this joint was trouble when we weren't allowed to sit at a booth, but rather a half booth. The lame excuse of "fire hazard" was given to us by the kid who led us into the restaurant. Next, the waiter had a dismissive attitude towards my wife and I and made far too few appearances at our table, despite the fact the restaurant was a virtual ghost town. What passes for paper napkins are actually small bar napkins, you know the type, about the size of the bottom of a glass of beer. Asking for paper napkins was like asking for a kidney, we never use cloth napkins and apparently must pack our own from now on as the waiter made his displeasure clearly known. Heavy sighing and muttering under his breath wasn't enough for Michael, no he whistled and even reached across our plates twice. The steaks were undercooked and poorly seasoned. When I inquired as to steak sauce availability, of which they have an assortment, he asked us "how do you want to kill it"? When the steak arrived, Michael told me twice to slice my steak open! He demanded that I cut it open to check to see if it was prepared properly, while he stood there. Honestly, I've been dining out for decades and have never run across a young fellow as rude and poorly trained as this. The napkins weren't his fault, the Longhorn Steakhouse is simply cheap. The seating choice we were relegated to was a joke, any other steakhouse in metro-Detroit wouldn't care in the least where two adults and two children sat, especially in a place with few customers. Lastly, considering the cost of each meal was around $20, I find it enlightening that we commented driving home that neither of us was particularly full.
(1)Sally G.
I agree with all the other posts for Longhorn! we were there around 8 pm on a Sunday evening and we were seated right away. The loaf of bread (warm) is great, the caesar salad I had was fabulous,with large shavings of parmesan cheese, and the loaded baked potato was so delicious! Then, the steak arrived, I have never tasted a more tender and perfectly seasoned steak! I ordered Flo's filet, YUM! my husband ordered the ribeye and it also was wonderful! cannot wait to go back! oh, and we had great service!
(5)