I'm not a complainer but I've given this place 4 tries and every time I sit at the bar I get awful service from a robot type bartenders!!! She just looks mean unpleasant and like don't bother me!!! Every time I ask a question she is curt and very short very unfriendly and under no circumstance is she a people person! She is def in the wrong biz. I too am a bartender and have been for 16 yrs and I understand we all have a bad day but when a guest leaves me a 20-40% tip I always remember them and try to show my gratitude. Also on another occasion I spoke to the mgr about donating for a friends fundraiser with metastatic cancer he originally told me it wouldn't be a problem however when I called back to pick up the items he informed me he wasn't able to do so! I won't be coming back to this place there just not into customer service...
(3)
Mike G.
Went there for lunch and there was maybe 5 tables with people. it was noon on a saturday. so they weren't busy. took them atleast 10-15 min. to get our drinks to us. Took another 10 minutes to get our appetizer to us. It took 45 MINUTES to just get our food. THERE WAS ONLY 5 TABLES THAT HAD PEOPLE!!! REALLY SLOW SERVICE!!!!! NEVER WOULD EAT THERE AGAIN!! I decided to charge the bill and they have where u can scan your card yourself at the table. Problem is, that it automatically gives them a 20% tip. I DON'T THINK SO!! I was able to move the percentage down to a nothing so i could just put a tip on the table. NO WAY IN HELL I WOULD GIVE A 20% TIP FOR SLOW SERVICE!!! IF YOU ARE IN A HURRY, GO SOMEWHERE ELSE TO EAT!
(1)
Ara K.
First I want to say that I'm not a big restaurant chain person but this place was awesome! If you haven't been at a Chili's in a while I urge you to check them out as they revamped the menus with new fresh items as well as update their look inside. I was promptly greeted at the door by the hostess and I was seated in the bar area. The waitress we had was amazing and the food was top notch. Be sure to check out this place!!!!
(5)
Louis J.
Food was awesome. Service was okay. Sat at the bar. A party with 10 kids came in to the restaurant. All the kids used the bar area as a nursery and play station. The manager was too busy working and not managing. So all the people at the bar had to listen to the kids playing and yelling for literally 30 minutes. The manager needs to understand, "LEADING" comes first before being a worker. Our eating out experience sucked due to the debacle. :((
(3)
Renee' B.
The waitress was amazing, and didn't skip a beat. It was my husband birthday, and out to celebrate. My food order had flaws. That was addressed and taken care of quickly. The manager addressed and made sure all needs were met. Five stars given.
(5)
Norm S.
Pretty good place. Bathroom was dirty but it's was pretty busy. My liquor drink was real weak but I expect that. Service was great. Good was great. I enjoyed the atmosphere in this chills. Had the mango chili.
(3)
Nicole B.
I gave the restaurant 6 stars for their great customer service. My order wasn't the best but they didn't hesitate to fix the problem. They also have the best Texas cheese fries.
(5)
Kate B.
Pretty good fajitas and some good desserts. It's now our go-to restaurant in Southgate.
(3)
Richard S.
I wasn't a big fan of Chili's, because I don't care too much for the whole Mexican theme. However, we tried it, and I was pleasantly surprised. They have a menu as expansive and diverse as any casual restaurant. We ordered the 2 for $20 meal, which I must say is immensely better than the same deal that Applebee's has. Their steak was delicious, and they have much better side items. I got mashed potatoes and corn on the cob; the corn was huge and perfectly seasoned with salt and pepper. The steak was somewhat small at 6 ounces, but it was very good. It also came with an appetizer, which we had the thing of cheese fries with the jalapenos. The beer was somewhat pricey ($4.75 for a 24 ounce glass). We went later in the evening and received excellent service without a single problem at all! There's a lot of places to eat around here, and this place makes the list of places I will gladly visit again.
(4)
Jennie B.
This is my favorite restaurant. The service is always great and they do not mind picky orders. I love that it's clean and the ambiance is great and what you would expect for a restaurant/bar. If you like fries,I highly recommend the Texas Cheese fries. Not only are they an appetizer but they are big enough to make a meal out of (you can do a half order as well). For entrees, the chicken bacon ranch quesadillas are the best! And to finish it off I love the molten chocolate cake is superb!
(5)
Vionte' S.
I absolutely love this place! I've yet to have a bad experience here (knock on wood), the food is good, the drinks are on point, and the servers are friendly. Fairly easy on the pocket and ok for a family!
(4)
Paige H.
i Really love this restaurant. the only complaint i have is when i come here on busier nights and theres a long wait despite the obvious open tables. i asked the blonde manager if they were understaffed and she said they had as many staff as they needed sarcastically. if i wasnt starving and going to the movies across the street i would've walked out. which a couple behind me did. whoever owns this location should understand people are in a hurry these days and to wait 20 minutes while staring at empty tables is bs. on a good note the wait staff is always friendly and accommodating and the food rocks.
(3)
Shawna F.
I love the crispy chicken. It's a thick moist outside and the honey mustard is wonderful. The wait staff is hit or miss as far as good and the drinks are hit or miss too.
(5)
Gerardo Q.
Ate here, the service wasn't that great as the other places we've been to. The food was salty and the waitresses kept coming up and asking questions if everything was ok as if they were quietly rushing us. Will think twice again before eating here.
(3)
David K.
As far as Chili's go its good. Beware the sodium content tho.
(3)
Kay D.
Service and food at this location are always great! I love sitting at the bar because all of the bar staff is amazing. They updated the interior and added a ton of TVs in the bar area and dining room. It's my go to spot when my Tigers are playing. They also have a great late night happy hour.
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dessert Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : Yes
Tee O.
I'm not a complainer but I've given this place 4 tries and every time I sit at the bar I get awful service from a robot type bartenders!!! She just looks mean unpleasant and like don't bother me!!! Every time I ask a question she is curt and very short very unfriendly and under no circumstance is she a people person! She is def in the wrong biz. I too am a bartender and have been for 16 yrs and I understand we all have a bad day but when a guest leaves me a 20-40% tip I always remember them and try to show my gratitude. Also on another occasion I spoke to the mgr about donating for a friends fundraiser with metastatic cancer he originally told me it wouldn't be a problem however when I called back to pick up the items he informed me he wasn't able to do so! I won't be coming back to this place there just not into customer service...
(3)Mike G.
Went there for lunch and there was maybe 5 tables with people. it was noon on a saturday. so they weren't busy. took them atleast 10-15 min. to get our drinks to us. Took another 10 minutes to get our appetizer to us. It took 45 MINUTES to just get our food. THERE WAS ONLY 5 TABLES THAT HAD PEOPLE!!! REALLY SLOW SERVICE!!!!! NEVER WOULD EAT THERE AGAIN!! I decided to charge the bill and they have where u can scan your card yourself at the table. Problem is, that it automatically gives them a 20% tip. I DON'T THINK SO!! I was able to move the percentage down to a nothing so i could just put a tip on the table. NO WAY IN HELL I WOULD GIVE A 20% TIP FOR SLOW SERVICE!!! IF YOU ARE IN A HURRY, GO SOMEWHERE ELSE TO EAT!
(1)Ara K.
First I want to say that I'm not a big restaurant chain person but this place was awesome! If you haven't been at a Chili's in a while I urge you to check them out as they revamped the menus with new fresh items as well as update their look inside. I was promptly greeted at the door by the hostess and I was seated in the bar area. The waitress we had was amazing and the food was top notch. Be sure to check out this place!!!!
(5)Louis J.
Food was awesome. Service was okay. Sat at the bar. A party with 10 kids came in to the restaurant. All the kids used the bar area as a nursery and play station. The manager was too busy working and not managing. So all the people at the bar had to listen to the kids playing and yelling for literally 30 minutes. The manager needs to understand, "LEADING" comes first before being a worker. Our eating out experience sucked due to the debacle. :((
(3)Renee' B.
The waitress was amazing, and didn't skip a beat. It was my husband birthday, and out to celebrate. My food order had flaws. That was addressed and taken care of quickly. The manager addressed and made sure all needs were met. Five stars given.
(5)Norm S.
Pretty good place. Bathroom was dirty but it's was pretty busy. My liquor drink was real weak but I expect that. Service was great. Good was great. I enjoyed the atmosphere in this chills. Had the mango chili.
(3)Nicole B.
I gave the restaurant 6 stars for their great customer service. My order wasn't the best but they didn't hesitate to fix the problem. They also have the best Texas cheese fries.
(5)Kate B.
Pretty good fajitas and some good desserts. It's now our go-to restaurant in Southgate.
(3)Richard S.
I wasn't a big fan of Chili's, because I don't care too much for the whole Mexican theme. However, we tried it, and I was pleasantly surprised. They have a menu as expansive and diverse as any casual restaurant. We ordered the 2 for $20 meal, which I must say is immensely better than the same deal that Applebee's has. Their steak was delicious, and they have much better side items. I got mashed potatoes and corn on the cob; the corn was huge and perfectly seasoned with salt and pepper. The steak was somewhat small at 6 ounces, but it was very good. It also came with an appetizer, which we had the thing of cheese fries with the jalapenos. The beer was somewhat pricey ($4.75 for a 24 ounce glass). We went later in the evening and received excellent service without a single problem at all! There's a lot of places to eat around here, and this place makes the list of places I will gladly visit again.
(4)Jennie B.
This is my favorite restaurant. The service is always great and they do not mind picky orders. I love that it's clean and the ambiance is great and what you would expect for a restaurant/bar. If you like fries,I highly recommend the Texas Cheese fries. Not only are they an appetizer but they are big enough to make a meal out of (you can do a half order as well). For entrees, the chicken bacon ranch quesadillas are the best! And to finish it off I love the molten chocolate cake is superb!
(5)Vionte' S.
I absolutely love this place! I've yet to have a bad experience here (knock on wood), the food is good, the drinks are on point, and the servers are friendly. Fairly easy on the pocket and ok for a family!
(4)Paige H.
i Really love this restaurant. the only complaint i have is when i come here on busier nights and theres a long wait despite the obvious open tables. i asked the blonde manager if they were understaffed and she said they had as many staff as they needed sarcastically. if i wasnt starving and going to the movies across the street i would've walked out. which a couple behind me did. whoever owns this location should understand people are in a hurry these days and to wait 20 minutes while staring at empty tables is bs. on a good note the wait staff is always friendly and accommodating and the food rocks.
(3)Shawna F.
I love the crispy chicken. It's a thick moist outside and the honey mustard is wonderful. The wait staff is hit or miss as far as good and the drinks are hit or miss too.
(5)Gerardo Q.
Ate here, the service wasn't that great as the other places we've been to. The food was salty and the waitresses kept coming up and asking questions if everything was ok as if they were quietly rushing us. Will think twice again before eating here.
(3)David K.
As far as Chili's go its good. Beware the sodium content tho.
(3)Kay D.
Service and food at this location are always great! I love sitting at the bar because all of the bar staff is amazing. They updated the interior and added a ton of TVs in the bar area and dining room. It's my go to spot when my Tigers are playing. They also have a great late night happy hour.
(5)