For being Bob Evans I was shocked at the service and food here. It was beyond my expectations. The assistant manager treated us like family, she talked with us and gave my kids free tshirts and cookies. I wish all restaurants had the staff as this Bob Evans does! I got the turkey melt and it was amazing. One of the best comfort foods I had in a long time! MY hubby got a mushroom burger that melted in your mouth! and for the first time both my kids finished their plate! (mini chocolate chip pancakes, and the other got eggs, toast and bacon)....I have been to other Bob Evans, but this one Really stands out. They really made us feel like family! I will always go back to this place when Im in Birch Run!
(5)
Shawn E.
I don't know what is going on with this place lately. As a resident of Birch Run, I have eaten here dozens of times in the past. The last couple of times, I've had terrible service and even worse food. My co-worker and I (I work at the outlets) ordered salads as take out. I waited the suggested 25 minutes before I left to pick it up. Unfortunately, I used up my painfully short lunch break waiting for our food to come out. When I got back to the store, both of our orders were wrong, and we didn't have time to go back. My partner and I visited with our niece last night and I was happy that they weren't busy. Only 6 tables of customers. I had time to count because it took almost 15 minutes for anyone to acknowledge our existence. We ordered the cheese curds as an app when we placed our drink order. 35 minutes later, when our dinners came out, I asked the server about our appetizer. She hurried up and brought them out, and when she sat them down, I noticed that they were overcooked, just like everything else she served us. They were SO overcooked that there was no cheese left, it was just burnt, fried batter, that I paid $6 for. This place used to be a favorite quick dinner stop for us, but not anymore.
(2)
Max D.
Food was very good, however service was abysmal. Ordered our food 20 min before a gentlemen and he got his food and left before our food even came to our table. Pancakes are very good, eggs were nice. Coffee not too bad, a typical Big Boy restaurant.
(3)
Sam D.
Went by the give my daughter a snack and had no idea what to expect as I've never been to a bob evans before. It is kind of like a Denny's. I prefered the layout and the prices were very good. The staff here was very attentive and the food came out at a good pace. Recomended.
(4)
Paula E.
Largest Bob Evans I have ever been to. We didn't have to wait and you always know what you are getting when you go there.
(4)
Peggy G.
HORRIBLE!!! WE arrived at here at 1:30 on a Saturday afternoon after shopping at the outlet. I eat at Bob Evans often and was very disappointed by this visit. It took about 10 minutes for someone to even acknowledge us even though the manager was less than 3 ft away clearing a large table. There were only a couple of people ahead of us and basically it was because the tables had not been cleared. After a short wait we were seated and we had to ask that they wipe the table off as there was food still on it. Then we waited at least 15 minutes for someone to serve us. The guy walked from the kitchen and stood at our table wiping his hands on his apron. He pulled a dirty napkin out of his pocket to wipe our drink order on. At this point we decided to leave because if this is how things were done here it made us wonder about the cleanliness of the kitchen. My niece proceeded to tell us she had a similar experience a couple days earlier and it took them over 45 minutes to bring her soup and salad after she ordered it. When she told the cashier about her disappointment she blew her off. This place needs to be cleaned up and get a better manager as it surely is the worst Bob Evans I have ever been to.
(1)
Roy R.
Normal Bob Evans fare, except this one had better than normal service and the food arrived in a decent time
(3)
Jonny P.
It's a good little breakfast stop before you deal with the insanity that are the outlets @ Birch Run. It's a chain but it does feel extremely 'country' in there. I could've sworn I was back in Charleston, SC. Would never be my first pick (once again it's a chain) but I have no complaints about the service or the food. Although I'm pretty sure the gravy from my biscuits and gravy was nuked to life...
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Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : Free Has TV : No Waiter Service : Yes
Kimberley S.
For being Bob Evans I was shocked at the service and food here. It was beyond my expectations. The assistant manager treated us like family, she talked with us and gave my kids free tshirts and cookies. I wish all restaurants had the staff as this Bob Evans does! I got the turkey melt and it was amazing. One of the best comfort foods I had in a long time! MY hubby got a mushroom burger that melted in your mouth! and for the first time both my kids finished their plate! (mini chocolate chip pancakes, and the other got eggs, toast and bacon)....I have been to other Bob Evans, but this one Really stands out. They really made us feel like family! I will always go back to this place when Im in Birch Run!
(5)Shawn E.
I don't know what is going on with this place lately. As a resident of Birch Run, I have eaten here dozens of times in the past. The last couple of times, I've had terrible service and even worse food. My co-worker and I (I work at the outlets) ordered salads as take out. I waited the suggested 25 minutes before I left to pick it up. Unfortunately, I used up my painfully short lunch break waiting for our food to come out. When I got back to the store, both of our orders were wrong, and we didn't have time to go back. My partner and I visited with our niece last night and I was happy that they weren't busy. Only 6 tables of customers. I had time to count because it took almost 15 minutes for anyone to acknowledge our existence. We ordered the cheese curds as an app when we placed our drink order. 35 minutes later, when our dinners came out, I asked the server about our appetizer. She hurried up and brought them out, and when she sat them down, I noticed that they were overcooked, just like everything else she served us. They were SO overcooked that there was no cheese left, it was just burnt, fried batter, that I paid $6 for. This place used to be a favorite quick dinner stop for us, but not anymore.
(2)Max D.
Food was very good, however service was abysmal. Ordered our food 20 min before a gentlemen and he got his food and left before our food even came to our table. Pancakes are very good, eggs were nice. Coffee not too bad, a typical Big Boy restaurant.
(3)Sam D.
Went by the give my daughter a snack and had no idea what to expect as I've never been to a bob evans before. It is kind of like a Denny's. I prefered the layout and the prices were very good. The staff here was very attentive and the food came out at a good pace. Recomended.
(4)Paula E.
Largest Bob Evans I have ever been to. We didn't have to wait and you always know what you are getting when you go there.
(4)Peggy G.
HORRIBLE!!! WE arrived at here at 1:30 on a Saturday afternoon after shopping at the outlet. I eat at Bob Evans often and was very disappointed by this visit. It took about 10 minutes for someone to even acknowledge us even though the manager was less than 3 ft away clearing a large table. There were only a couple of people ahead of us and basically it was because the tables had not been cleared. After a short wait we were seated and we had to ask that they wipe the table off as there was food still on it. Then we waited at least 15 minutes for someone to serve us. The guy walked from the kitchen and stood at our table wiping his hands on his apron. He pulled a dirty napkin out of his pocket to wipe our drink order on. At this point we decided to leave because if this is how things were done here it made us wonder about the cleanliness of the kitchen. My niece proceeded to tell us she had a similar experience a couple days earlier and it took them over 45 minutes to bring her soup and salad after she ordered it. When she told the cashier about her disappointment she blew her off. This place needs to be cleaned up and get a better manager as it surely is the worst Bob Evans I have ever been to.
(1)Roy R.
Normal Bob Evans fare, except this one had better than normal service and the food arrived in a decent time
(3)Jonny P.
It's a good little breakfast stop before you deal with the insanity that are the outlets @ Birch Run. It's a chain but it does feel extremely 'country' in there. I could've sworn I was back in Charleston, SC. Would never be my first pick (once again it's a chain) but I have no complaints about the service or the food. Although I'm pretty sure the gravy from my biscuits and gravy was nuked to life...
(3)