My 9 year old son and I decided to eat here last weekend and ended up leaving before we even tried the food. I ordered a burger and then ordered the "student combo" for my son. The man behind the counter (I assume he's the owner since he is ALWAYS there when I walk by) said "I need to see his student ID", I replied "he's 9, I can assure you he's a student". But this guy wasn't going to sell him a discounted meal without a physical Student ID. As a former small business owner as well as somebody who coaches small businesses on customer service and profitability, I wanted to explain to him that turning off paying customers over something that ridiculous is Russian roulette for a small business! What bothered me even more was the smirk he gave me when he inquired about the student ID....knowing full well that a 9 year old wouldn't have one. I am glad there are apps like Yelp! to share the truth about business's such as this. I will also continue to tell other parents throughout our town what kind of business practices this restaurant follows.
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Address :Town Mall,400 N Center St
Westminster, MD, 21157
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Luke S.
My 9 year old son and I decided to eat here last weekend and ended up leaving before we even tried the food. I ordered a burger and then ordered the "student combo" for my son. The man behind the counter (I assume he's the owner since he is ALWAYS there when I walk by) said "I need to see his student ID", I replied "he's 9, I can assure you he's a student". But this guy wasn't going to sell him a discounted meal without a physical Student ID. As a former small business owner as well as somebody who coaches small businesses on customer service and profitability, I wanted to explain to him that turning off paying customers over something that ridiculous is Russian roulette for a small business! What bothered me even more was the smirk he gave me when he inquired about the student ID....knowing full well that a 9 year old wouldn't have one. I am glad there are apps like Yelp! to share the truth about business's such as this. I will also continue to tell other parents throughout our town what kind of business practices this restaurant follows.
(1)