This is surprisingly the dirtiest Starbucks in the DC/Metro area -- even though it services a very affluent neighborhood (Cabin John). If it's not the dirtiest, they are in a fierce battle w/ the Mid-Pike Starbucks in North Bethesda over the title. While waiting to order (and holding my breath to minimize the nasal impact of the visit) I overhead the Barista explaining to another customer that he'd "cut back smoking pot to the weekends".I was there on a Saturday, which probably explains why he missed half of my order.
(2)
Jae S.
Coffee is ok. Starbucks coffee... same ol coffee.. Service is good, never had any problems. I just don't like the lil rich ass kids ordering orange mocha frappes. There are so many needed people at this mall. I usually go some other Starbucks but this is the closest to my house. Eh.
(3)
Danielle A.
I have been to many starbucks in my time, this one, however, warrants a review. I probably hit up my starbucks craving once or twice a week and drive an extra 10 minutes just to go to this particular one. They know my name when I walk through the door and are EXTREMELY patient with lets just say a somehwat demanding clientele base. Andrew, who I think is one of the managers (if he isn't he should be) could not be nicer!!! If you're waiting in line and see Andrew behind the counter say a small prayer of thanks to the Starbucks coffee gods, because they are smiling upon you in Potomac. Thanks for making my coffe and my caffeine jitters a wonderful experience!
(5)
Jessica L.
Walked in and was the only person in line. Stood there several minutes with no acknowledgement from an employee. 3 were behind the counter and two in uniform sitting on a high top across from register. Then an already served customer got up from behind her Mac -Starbucks cup in one hand cell phone in the other and was looking in the dessert case. Finally an employee walked over and I gave my order and she belted out she was NOT going to wait on me until the other lady made her dessert choice. Said dessert lady waved her off and then she returned to take my order. I told her two tall mocha fraps. She never gave me a total. Just stuck out her hand for payment. After I paid I said thank you and she looked at me like I was crazy and turned her back. I watched a young guy make my order. He made one tall mocha and put the blender in the dirty sink and ran some water in it. He handed me the one and I said I ordered two to which he responded he didn't know that. About that time out of nowhere rude cashier lady with blonde curly pony tail yelled out omg give him a chance! Ok ! Then he grabbed the dirty blender out of the sink and didn't even dump the rinse water out and made another tall mocha. I was so disgusted I dropped both in the trash and will never go back. Ps rude cashier- I hope you had a nice "s@&&". As I was leaving I heard you announce you needed to take one. Hopefully you washed your hands.
(1)
Kevin D.
I visited (5/11/15) ordered Iced Chai Refreshing/Delicious. Speedy service too. Depending on time of day service can be not as quick as one might like. Once beverage is made its often worth the wait.
(4)
Elise W.
Unbelievable staff, drinks made right and if it's not, you get a free drink card! I have already become so friendly with Andrew, Kyung, Janice, Christine, Jacob And more! I mean, there are starbucks everywhere, but it really means something when you refuse to go to any but the one you find most helpful. They are so accommodating and polite- even polite to those of us who are rude and impatient to them. Lovely staff by far best Starbucks!
(5)
A C.
Usually it's nice for getting work done in the evening even though employees vacuum under my chair while I am sitting in it. But tonight a friend of employees came in and chatted so loudly that EVERYONE left. The place has a serious echo. Staff should have asked this young lady to lower her voice!
(2)
Nick S.
Far from my favorite Starbucks location. I frequent it only because it's a few minutes from my extended family, but otherwise I'd never set foot inside. The quality and consistency have always been suspect, and it seems to have an ever-rotating cast of high schoolers behind the espresso machines. It will do in a pinch. But seriously, Dunkin is like 100 feet away, so if you're feeling an iced coffee you should just go there instead.
(3)
Vishal S.
Stopped by this location to get some cappuccino. The drink was well made and I have no complaints here. But the store was just messy and condiment stand was not re-stocked even though there were only a couple of folks in line for coffee. The employees seemed more interested in just "hanging out" rather than tend to the store. The restroom too needed some TLC!
Adam L.
This is surprisingly the dirtiest Starbucks in the DC/Metro area -- even though it services a very affluent neighborhood (Cabin John). If it's not the dirtiest, they are in a fierce battle w/ the Mid-Pike Starbucks in North Bethesda over the title. While waiting to order (and holding my breath to minimize the nasal impact of the visit) I overhead the Barista explaining to another customer that he'd "cut back smoking pot to the weekends".I was there on a Saturday, which probably explains why he missed half of my order.
(2)Jae S.
Coffee is ok. Starbucks coffee... same ol coffee.. Service is good, never had any problems. I just don't like the lil rich ass kids ordering orange mocha frappes. There are so many needed people at this mall. I usually go some other Starbucks but this is the closest to my house. Eh.
(3)Danielle A.
I have been to many starbucks in my time, this one, however, warrants a review. I probably hit up my starbucks craving once or twice a week and drive an extra 10 minutes just to go to this particular one. They know my name when I walk through the door and are EXTREMELY patient with lets just say a somehwat demanding clientele base. Andrew, who I think is one of the managers (if he isn't he should be) could not be nicer!!! If you're waiting in line and see Andrew behind the counter say a small prayer of thanks to the Starbucks coffee gods, because they are smiling upon you in Potomac. Thanks for making my coffe and my caffeine jitters a wonderful experience!
(5)Jessica L.
Walked in and was the only person in line. Stood there several minutes with no acknowledgement from an employee. 3 were behind the counter and two in uniform sitting on a high top across from register. Then an already served customer got up from behind her Mac -Starbucks cup in one hand cell phone in the other and was looking in the dessert case. Finally an employee walked over and I gave my order and she belted out she was NOT going to wait on me until the other lady made her dessert choice. Said dessert lady waved her off and then she returned to take my order. I told her two tall mocha fraps. She never gave me a total. Just stuck out her hand for payment. After I paid I said thank you and she looked at me like I was crazy and turned her back. I watched a young guy make my order. He made one tall mocha and put the blender in the dirty sink and ran some water in it. He handed me the one and I said I ordered two to which he responded he didn't know that. About that time out of nowhere rude cashier lady with blonde curly pony tail yelled out omg give him a chance! Ok ! Then he grabbed the dirty blender out of the sink and didn't even dump the rinse water out and made another tall mocha. I was so disgusted I dropped both in the trash and will never go back. Ps rude cashier- I hope you had a nice "s@&&". As I was leaving I heard you announce you needed to take one. Hopefully you washed your hands.
(1)Kevin D.
I visited (5/11/15) ordered Iced Chai Refreshing/Delicious. Speedy service too. Depending on time of day service can be not as quick as one might like. Once beverage is made its often worth the wait.
(4)Elise W.
Unbelievable staff, drinks made right and if it's not, you get a free drink card! I have already become so friendly with Andrew, Kyung, Janice, Christine, Jacob And more! I mean, there are starbucks everywhere, but it really means something when you refuse to go to any but the one you find most helpful. They are so accommodating and polite- even polite to those of us who are rude and impatient to them. Lovely staff by far best Starbucks!
(5)A C.
Usually it's nice for getting work done in the evening even though employees vacuum under my chair while I am sitting in it. But tonight a friend of employees came in and chatted so loudly that EVERYONE left. The place has a serious echo. Staff should have asked this young lady to lower her voice!
(2)Nick S.
Far from my favorite Starbucks location. I frequent it only because it's a few minutes from my extended family, but otherwise I'd never set foot inside. The quality and consistency have always been suspect, and it seems to have an ever-rotating cast of high schoolers behind the espresso machines. It will do in a pinch. But seriously, Dunkin is like 100 feet away, so if you're feeling an iced coffee you should just go there instead.
(3)Vishal S.
Stopped by this location to get some cappuccino. The drink was well made and I have no complaints here. But the store was just messy and condiment stand was not re-stocked even though there were only a couple of folks in line for coffee. The employees seemed more interested in just "hanging out" rather than tend to the store. The restroom too needed some TLC!
(3)