This is, without a doubt, the best Red Lobster I've been to. Regardless of when we arrive, whether it be at 2:00 for lunch or 6:30 on a Friday night, we're always seated within 15 minutes, if there's even a wait at all. The food is always spot on and the service can't be beat. The wait staff is always knowledgeable of the menu and eager to offer suggestions. They've always made sure our drinks are filled and table is cleared when needed. Such a nice change from other chain restaurants. We'll definitely be back.
(5)
Bill B.
This particular Red Lobster has really gone downhill over the last few years. I just returned from a birthday dinner there and the overall experience was not so great. It started with the hostess that was seating us. She took so long at the stand that at first I thought perhaps she didn't hear us and then when she finally did lead us to our table she moved so slow that I actually looked down to see if she was wearing a cast. Our server was not bad but not overwhelmingly good. I would give her about a 3 on a five star scale. The food was about about a 2. We ordered a starter because we had a coupon. It was the calamari and vegetables which has been a favorite of mine for years. This time it was very greasy and chock full of overfried bits of dough. My wife ordered the popcorn shrimp which she had no complaints with and I had the Admirals Feast which is supposed to come with fried fish and bay scallops. The fish was not on the plate when it was delivered to the table and kudos to the server for realizing this immediately. She got the fish to me quick enough and we proceeded to eat our meal. The server did check on us from time to time but I thought she was a bit slow overall. We paid our bill and did not realize until we were on the way home that the bay scallops had not been on the plate. There is enough fried stuff with that meal anyway but when you pay for something you should get it. All of these things combined are why I'm only giving the place two stars overall. You need to step up your game Red Lobster, there was a time when I would have given this location at least 4 stars but not now.
(2)
Mikki K.
The 2 stars are for the manager who took care of me when we stopped for lunch to take out...app was coconut shrimp....we had to turn the car around and take them back their raw shrimp! I suggested a dessert and hr told the staff to wrap it up, no charge. He should have offered...I got cheesecake with strawberries...rmy new car only to have strawberry juice dripping out of the container in my car, on my clothes, on my new coach bag....Grrrr.... The lobster pizza was blah...and still I was nice!! I won't be bak.
(2)
Tim P.
This gas got to be the worst experience I've ever had. Everything tasted frozen. Service was just ok. Best part was the clam chowder and cheddar biscuits.
(1)
Jim W.
Eaten there many times and always excellent! I love the Maine lobster always sweet and cooked perfect. We love the lobster bisque mmmmm! and the margarita's are always good!
(5)
Steve C.
I stopped by again tonight for dinner. This restaurant is spot on. The service is always excellent, food is always good. We arrived and thought it would take forever for a party of 9 at 6 on a Saturday night...no...seated right away. This has to be one of the best Red Lobsters I have been to.
(5)
Natasha W.
I give RL Hagerstown two stars because the waitress was efficient. There were too many fried or butter drenched dishes. I can't remember what we orders, but it wasn't enjoyable. The cooks are heavy handed with the salt.
(2)
James W.
Good seafood (I ate salmon and shrimp) but the salad was loaded with iceberg lettuce which was not too fresh.
(3)
Kitty K.
It's a Red Lobster. No better or worse than any other Red Lobster. The seating is relatively private with booths set at angles. The atmosphere is relaxing and the waitstaff is courteous and attentive. The restaurant was clean and comfortable feeling. The food is tasty, but the only real standout is the cheesey bisquits (that they will refill endlessly if asked). The cocktails are varied with many of their own creations. The fish seemed fresh, but suffers from an overabundence of oil from cooking. I recommend any of the grilled fish as opposed to anything fried (which is really greasy). The variety of side dishes leans a little heavily towards calorie rich items, although brocolli and baked potatoes are available. Salads are skimpy and not really inspired. Desserts are rich, overly sweet, and gooey. Cocktails, salads, fish dinners, and dessert for 2 came to just over $100. Very steep for a chain.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Caters : No
Amanda H.
This is, without a doubt, the best Red Lobster I've been to. Regardless of when we arrive, whether it be at 2:00 for lunch or 6:30 on a Friday night, we're always seated within 15 minutes, if there's even a wait at all. The food is always spot on and the service can't be beat. The wait staff is always knowledgeable of the menu and eager to offer suggestions. They've always made sure our drinks are filled and table is cleared when needed. Such a nice change from other chain restaurants. We'll definitely be back.
(5)Bill B.
This particular Red Lobster has really gone downhill over the last few years. I just returned from a birthday dinner there and the overall experience was not so great. It started with the hostess that was seating us. She took so long at the stand that at first I thought perhaps she didn't hear us and then when she finally did lead us to our table she moved so slow that I actually looked down to see if she was wearing a cast. Our server was not bad but not overwhelmingly good. I would give her about a 3 on a five star scale. The food was about about a 2. We ordered a starter because we had a coupon. It was the calamari and vegetables which has been a favorite of mine for years. This time it was very greasy and chock full of overfried bits of dough. My wife ordered the popcorn shrimp which she had no complaints with and I had the Admirals Feast which is supposed to come with fried fish and bay scallops. The fish was not on the plate when it was delivered to the table and kudos to the server for realizing this immediately. She got the fish to me quick enough and we proceeded to eat our meal. The server did check on us from time to time but I thought she was a bit slow overall. We paid our bill and did not realize until we were on the way home that the bay scallops had not been on the plate. There is enough fried stuff with that meal anyway but when you pay for something you should get it. All of these things combined are why I'm only giving the place two stars overall. You need to step up your game Red Lobster, there was a time when I would have given this location at least 4 stars but not now.
(2)Mikki K.
The 2 stars are for the manager who took care of me when we stopped for lunch to take out...app was coconut shrimp....we had to turn the car around and take them back their raw shrimp! I suggested a dessert and hr told the staff to wrap it up, no charge. He should have offered...I got cheesecake with strawberries...rmy new car only to have strawberry juice dripping out of the container in my car, on my clothes, on my new coach bag....Grrrr.... The lobster pizza was blah...and still I was nice!! I won't be bak.
(2)Tim P.
This gas got to be the worst experience I've ever had. Everything tasted frozen. Service was just ok. Best part was the clam chowder and cheddar biscuits.
(1)Jim W.
Eaten there many times and always excellent! I love the Maine lobster always sweet and cooked perfect. We love the lobster bisque mmmmm! and the margarita's are always good!
(5)Steve C.
I stopped by again tonight for dinner. This restaurant is spot on. The service is always excellent, food is always good. We arrived and thought it would take forever for a party of 9 at 6 on a Saturday night...no...seated right away. This has to be one of the best Red Lobsters I have been to.
(5)Natasha W.
I give RL Hagerstown two stars because the waitress was efficient. There were too many fried or butter drenched dishes. I can't remember what we orders, but it wasn't enjoyable. The cooks are heavy handed with the salt.
(2)James W.
Good seafood (I ate salmon and shrimp) but the salad was loaded with iceberg lettuce which was not too fresh.
(3)Kitty K.
It's a Red Lobster. No better or worse than any other Red Lobster. The seating is relatively private with booths set at angles. The atmosphere is relaxing and the waitstaff is courteous and attentive. The restaurant was clean and comfortable feeling. The food is tasty, but the only real standout is the cheesey bisquits (that they will refill endlessly if asked). The cocktails are varied with many of their own creations. The fish seemed fresh, but suffers from an overabundence of oil from cooking. I recommend any of the grilled fish as opposed to anything fried (which is really greasy). The variety of side dishes leans a little heavily towards calorie rich items, although brocolli and baked potatoes are available. Salads are skimpy and not really inspired. Desserts are rich, overly sweet, and gooey. Cocktails, salads, fish dinners, and dessert for 2 came to just over $100. Very steep for a chain.
(3)