Nice small dunkin donuts. FIll out survey on the receipt and get a free donut next time with a purchase of medium drink. The iced tea have different sizes but are all the same price. I don't like the coffee as much as other places, but I liked the iced tea. The donuts are good and they also offer a variety of food like the steak and cheese on toast. The hash browns are good but it comes in a small bag. Free WiFi is always a plus I didn't get a chance to settle down and get work done here I was craving coffee and in a rush. The Service is definitely good. Thanks Evelyn!
(4)
DJ L.
TERRIBLE SERVICE. I can't say much about the coffee because I never got any. There is not much feedback on Yelp about this place, but on Four Square - all the "tips" people say about this place is that it has the worst service. Boy, they aren't lying. I walked in, two people waiting for their orders. The female employee gets the coffee ready. No "Hello" or "I'll be right there" for me. No biggie, she's busy. I'll wait at the register. The employee places the coffee down for the customer, then the customer leaves. The customer turns around to make another coffee. No acknowledgement still. After 8 minutes of waiting, we turn around and walk out. Maybe we caught her on a bad day. Maybe we should have said hello first. Maybe she was busy. Maybe we should have been more patient. But this Dunkin Donuts is on a prime street and should have better service than what we had. If you have more patience, feel free to sit on the couch they have there. I'm sure it's there for a reason.
(1)
Jon H.
Always changes, with quality of coffee. Staff seems lost, especially late afternoon and evenings. Used to go here all the time, now just go in a pinch. Really sad.
(3)
Mike M.
The people working the store have a hard time understand English. In addition they in a English/Hindi mix the is hard to understand. I had to repeat myself 4 times for each item of my order. Even then, they could not get it right.
(1)
Eli D.
great service, staff and convenience! excellent
(5)
Linda S.
This is my new favorite place for coffee. The iced mocha is the best tasting I have had, it beats Starbucks and is much cheaper. This location is cozy, and there is a leather seating area with a low table which makes it the reason I like this particular location instead of the one on Rt. 28. Now that Chloe's closed, a place to hang out with a friend to chat is great, and SBucks is always crowded. I have come in to DD in the middle morning, and late evening. It is always clean and the food is fresh. I rarely eat donuts, but brought some home for my kids the other night and they loved them. It's nice to get 6 and be able to pick out two of three different types. Everything is ready very fast and once when cream was mistakenly put in my friends drink, they gave her a new cup and we had an extra. Making mistakes is normal for any business, it's how the issues are remedied that shows superior management and training. This place is fantastic.
(4)
Charmion W.
This dunkin store is my go to. It's always clean and pleasant. Julia makes my egg and cheese wraps perfectly every time. The rest of the staff are friendly and efficient.
(5)
Nicole B.
My family and I dropped in here last night for some smoothies and a box of donuts for breakfast the next day. This is a fine location, tidy and spacious, with adequate parking and great, speedy service. The donuts were delicious. What more can you ask for from a Dunkin Donuts? :-)
(5)
Hiroshi K.
A decent dunkin donuts store. I ordered a dunkaccino and a chocolate cake donut and jelly filled donut (plain). I like the dunkaccino a lot. The cake donut was good. The jelly was ok, but a little dry and the jelly was not evenly distributed enough. Customer service was friendly, but they forgot to give me my food (medium dunkaccino). They fixed it quickly after I complained about it.
(3)
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Address :20 Montgomery Village Ave
Gaithersburg, MD, 20879
Wesley Y.
Nice small dunkin donuts. FIll out survey on the receipt and get a free donut next time with a purchase of medium drink. The iced tea have different sizes but are all the same price. I don't like the coffee as much as other places, but I liked the iced tea. The donuts are good and they also offer a variety of food like the steak and cheese on toast. The hash browns are good but it comes in a small bag. Free WiFi is always a plus I didn't get a chance to settle down and get work done here I was craving coffee and in a rush. The Service is definitely good. Thanks Evelyn!
(4)DJ L.
TERRIBLE SERVICE. I can't say much about the coffee because I never got any. There is not much feedback on Yelp about this place, but on Four Square - all the "tips" people say about this place is that it has the worst service. Boy, they aren't lying. I walked in, two people waiting for their orders. The female employee gets the coffee ready. No "Hello" or "I'll be right there" for me. No biggie, she's busy. I'll wait at the register. The employee places the coffee down for the customer, then the customer leaves. The customer turns around to make another coffee. No acknowledgement still. After 8 minutes of waiting, we turn around and walk out. Maybe we caught her on a bad day. Maybe we should have said hello first. Maybe she was busy. Maybe we should have been more patient. But this Dunkin Donuts is on a prime street and should have better service than what we had. If you have more patience, feel free to sit on the couch they have there. I'm sure it's there for a reason.
(1)Jon H.
Always changes, with quality of coffee. Staff seems lost, especially late afternoon and evenings. Used to go here all the time, now just go in a pinch. Really sad.
(3)Mike M.
The people working the store have a hard time understand English. In addition they in a English/Hindi mix the is hard to understand. I had to repeat myself 4 times for each item of my order. Even then, they could not get it right.
(1)Eli D.
great service, staff and convenience! excellent
(5)Linda S.
This is my new favorite place for coffee. The iced mocha is the best tasting I have had, it beats Starbucks and is much cheaper. This location is cozy, and there is a leather seating area with a low table which makes it the reason I like this particular location instead of the one on Rt. 28. Now that Chloe's closed, a place to hang out with a friend to chat is great, and SBucks is always crowded. I have come in to DD in the middle morning, and late evening. It is always clean and the food is fresh. I rarely eat donuts, but brought some home for my kids the other night and they loved them. It's nice to get 6 and be able to pick out two of three different types. Everything is ready very fast and once when cream was mistakenly put in my friends drink, they gave her a new cup and we had an extra. Making mistakes is normal for any business, it's how the issues are remedied that shows superior management and training. This place is fantastic.
(4)Charmion W.
This dunkin store is my go to. It's always clean and pleasant. Julia makes my egg and cheese wraps perfectly every time. The rest of the staff are friendly and efficient.
(5)Nicole B.
My family and I dropped in here last night for some smoothies and a box of donuts for breakfast the next day. This is a fine location, tidy and spacious, with adequate parking and great, speedy service. The donuts were delicious. What more can you ask for from a Dunkin Donuts? :-)
(5)Hiroshi K.
A decent dunkin donuts store. I ordered a dunkaccino and a chocolate cake donut and jelly filled donut (plain). I like the dunkaccino a lot. The cake donut was good. The jelly was ok, but a little dry and the jelly was not evenly distributed enough. Customer service was friendly, but they forgot to give me my food (medium dunkaccino). They fixed it quickly after I complained about it.
(3)