This store in Bowie is very friendly. Get to know the baristas by name. It can be a friendly atmosphere. They care about the community too. It is comfortable and clean store. Stop by and have a good cup.
(5)
D W.
This location is hit or miss...when ordering a regular coffee, it's perfectly fine. When ordering a specialty coffee, you may get what you are used to getting at most Starbucks, but you may not. Sometimes the caramel macchiato is great, sometimes it tastes like sour dish water. If I'm in a rush and I need to stop here, I stick to the regular pike coffee. It's crowded in the mornings, but the lines moves quickly.
(3)
Lilibeth R.
This is my go-to spot while waiting for my preschooler Mondays through Thursdays. Most of the baristas that I see there have been there for quite some time (at least since my son's first year of preschool last year), sadly the only one I know by name (my fault not theirs) is Meech but there is a super solid crew in the morning! This location is SO much less crowded than the one in the Towne Center and at least I can park here. Admittedly, the lot can get pretty hectic but it always clears out around 11 am. The displays are organized and I've yet to notice any dust anywhere. The bathrooms are ALWAYS clean in the mornings. I love that! At worst, it can get full of regulars, as there are several of us. Only one day in a year and a half have I had trouble connecting to the internet but ended up not needing it anyhow. I'll be there at least until my son's preschool year is over in May.
(4)
Lana G.
I'm on the fence with this review because the weekday staff is great but the weekend staff can be terrible and impatient. I'm not a fan of them asking for the drink while you're still standing in line because you not only have to shout it out to them but, like today, they got frustrated when I told them it wasn't right. I can go elsewhere if I have to deal with eye rolls and attitude!
(3)
Timmy K.
Decent service for a Starbucks, drinks were ok!
(3)
Jennifer C.
Umm yea. Do your partners know what customer service is? Or possibly what your cleanliness standards are? They might want to check that out. One girl changed the trash, then "washed" her hands in a RINSING sink, then finished my drink. Eww needless to say I won't be drinking it or coming back to this one. And I'm sure all the milk that was sitting on the counter was out of temp too. Hopefully your customers won't get sick.
(1)
Jocelyn H.
I like this place MINUS the high schoolers that mob the place around 3pm. I had an issue with a defective travel coffee mug that i bought and the manager let me come in and exchange it no problem. And even the one time i wasn't satisfied with my drink they fixed it immediately and didnt charge me for the extra shot...Great customer service! And they know how to make my White Chocolate Mocha perfectly!!
(3)
Michelle J.
This Starbucks is really small compared to the average Starbucks. There isn't a lot of seating and it doesn't have much ambiance. It gets very crowded. I've never really had a good drink from this place either. I've never had a bad chai tea latte until I had one from this Starbucks. The last time I visited, the young lady who took my order was not very friendly.
(2)
miss marie b.
I know starbucks. I drink there a lot. I'm not an addict- i swear. I was there so i decided to check them out. It was a non-busy time so I don't know how they work under stress. this location was a bit smaller than my fav location with only 4 "home type" chairs and two little tables with wooden chairs. They also a counter by the baristas which had three chairs but the manager had all of her stuff spread all over the counter so it was unavailable to guest. The drink was made right. The staff was courteous but not overly friendly. There really wasn't anything special about the place that would make me want to come back. all in all it was just a starbucks. if you want coffee- go there. if you want ambiance, shopping, great service and coffee.... go to bowie town center.
(3)
Brandon R.
If the following applies to you, look no farther! This is your spot! I'm looking for the dependably-mediocre coffee I usually get at Starbucks, but I'd like for the coffee shop to be filled with a strange, uneasy crowd. I'd also like a few "regulars" constantly perched at the tables outside. These "regulars" should be puffing on cigarettes and have a homeless-y feel. When I am forced to walk between them to enter the coffee shop, I'd like to be covered in a cloud of cigarette smoke and body odor. I'd like the baristas to change every two weeks so that I'm never able to develop friendly dialogue and or feel comfortable there. Parking should be impossible. For an added sense of adventure, it would be great to have a liquor store next door to truly drain any remaining feeling of this coffee shop being an intellectually stimulating experience.
(2)
Robert K.
The Starbucks at Waugh Chapel has done a wonderful job improving their service and friendliness since I last reviewed them at Christmas. They are much more professional and consistent with their product. I am not sure if they did anything or maybe I hit it on a bad day but as I sit here today this store is not the same. THANKS!!!!!!
(5)
Neal E.
Man O' Man! Did this Starbucks ever rescue my brain! Spent most of a day at a customer site in Crofton. Was in desperate need of caffeine to stay awake for the drive back to the office in Reston, and then home. Ordered an iced Grande triple shot latte. I guzzled that bad boy in no time flat! Delicious and strong! Service was good and friendly!
(4)
Jenifer S.
I badly needed a cup of coffee so stopped off for a small regular coffee and walked into two staffers having a laugh about someone, either a previous customer or a staffer who'd gone off duty, which is something I really dislike hearing when I am in a store. If they are spending all their time tearing up people, they are obviously not focused on customers or service and when I checked with the staffer how she'd made my coffee she assured me she'd added the extra hot water into it that I'd asked for But I had to taste it and it sure was made with old thick coffee so I had to ask for additional hot water and add two bags of sugar. Needless to say the half and half was dregs in the bottom of the pitcher and warm. UGH. This place is badly run or managed and isn't it time the Starbucks regional manager cracked down on these lazy staffers?.
(2)
Elaine S.
Thank goodness for my neighborhood caffeine fix! They are offering some new things on the menu: more selections of breads and pastries, loafs, mini breakfast sandwiches, and my new fave is the spinach square! Yum- but don't be fooled by the display in the case because your heated one will be fresh out of the wrap! It is really good. Thanks for the updated variety. It goes to show you that you can't stay away from here too long or you'll get behind the times. I tried the new hazelnut macchiato which was a pleasant diversion from my normal cinnamon dolce latte or my vanilla latte lite with whipped cream. But it is good that those are still around too incase I need an afternoon picker-upper!
Joni O.
This store in Bowie is very friendly. Get to know the baristas by name. It can be a friendly atmosphere. They care about the community too. It is comfortable and clean store. Stop by and have a good cup.
(5)D W.
This location is hit or miss...when ordering a regular coffee, it's perfectly fine. When ordering a specialty coffee, you may get what you are used to getting at most Starbucks, but you may not. Sometimes the caramel macchiato is great, sometimes it tastes like sour dish water. If I'm in a rush and I need to stop here, I stick to the regular pike coffee. It's crowded in the mornings, but the lines moves quickly.
(3)Lilibeth R.
This is my go-to spot while waiting for my preschooler Mondays through Thursdays. Most of the baristas that I see there have been there for quite some time (at least since my son's first year of preschool last year), sadly the only one I know by name (my fault not theirs) is Meech but there is a super solid crew in the morning! This location is SO much less crowded than the one in the Towne Center and at least I can park here. Admittedly, the lot can get pretty hectic but it always clears out around 11 am. The displays are organized and I've yet to notice any dust anywhere. The bathrooms are ALWAYS clean in the mornings. I love that! At worst, it can get full of regulars, as there are several of us. Only one day in a year and a half have I had trouble connecting to the internet but ended up not needing it anyhow. I'll be there at least until my son's preschool year is over in May.
(4)Lana G.
I'm on the fence with this review because the weekday staff is great but the weekend staff can be terrible and impatient. I'm not a fan of them asking for the drink while you're still standing in line because you not only have to shout it out to them but, like today, they got frustrated when I told them it wasn't right. I can go elsewhere if I have to deal with eye rolls and attitude!
(3)Timmy K.
Decent service for a Starbucks, drinks were ok!
(3)Jennifer C.
Umm yea. Do your partners know what customer service is? Or possibly what your cleanliness standards are? They might want to check that out. One girl changed the trash, then "washed" her hands in a RINSING sink, then finished my drink. Eww needless to say I won't be drinking it or coming back to this one. And I'm sure all the milk that was sitting on the counter was out of temp too. Hopefully your customers won't get sick.
(1)Jocelyn H.
I like this place MINUS the high schoolers that mob the place around 3pm. I had an issue with a defective travel coffee mug that i bought and the manager let me come in and exchange it no problem. And even the one time i wasn't satisfied with my drink they fixed it immediately and didnt charge me for the extra shot...Great customer service! And they know how to make my White Chocolate Mocha perfectly!!
(3)Michelle J.
This Starbucks is really small compared to the average Starbucks. There isn't a lot of seating and it doesn't have much ambiance. It gets very crowded. I've never really had a good drink from this place either. I've never had a bad chai tea latte until I had one from this Starbucks. The last time I visited, the young lady who took my order was not very friendly.
(2)miss marie b.
I know starbucks. I drink there a lot. I'm not an addict- i swear. I was there so i decided to check them out. It was a non-busy time so I don't know how they work under stress. this location was a bit smaller than my fav location with only 4 "home type" chairs and two little tables with wooden chairs. They also a counter by the baristas which had three chairs but the manager had all of her stuff spread all over the counter so it was unavailable to guest. The drink was made right. The staff was courteous but not overly friendly. There really wasn't anything special about the place that would make me want to come back. all in all it was just a starbucks. if you want coffee- go there. if you want ambiance, shopping, great service and coffee.... go to bowie town center.
(3)Brandon R.
If the following applies to you, look no farther! This is your spot! I'm looking for the dependably-mediocre coffee I usually get at Starbucks, but I'd like for the coffee shop to be filled with a strange, uneasy crowd. I'd also like a few "regulars" constantly perched at the tables outside. These "regulars" should be puffing on cigarettes and have a homeless-y feel. When I am forced to walk between them to enter the coffee shop, I'd like to be covered in a cloud of cigarette smoke and body odor. I'd like the baristas to change every two weeks so that I'm never able to develop friendly dialogue and or feel comfortable there. Parking should be impossible. For an added sense of adventure, it would be great to have a liquor store next door to truly drain any remaining feeling of this coffee shop being an intellectually stimulating experience.
(2)Robert K.
The Starbucks at Waugh Chapel has done a wonderful job improving their service and friendliness since I last reviewed them at Christmas. They are much more professional and consistent with their product. I am not sure if they did anything or maybe I hit it on a bad day but as I sit here today this store is not the same. THANKS!!!!!!
(5)Neal E.
Man O' Man! Did this Starbucks ever rescue my brain! Spent most of a day at a customer site in Crofton. Was in desperate need of caffeine to stay awake for the drive back to the office in Reston, and then home. Ordered an iced Grande triple shot latte. I guzzled that bad boy in no time flat! Delicious and strong! Service was good and friendly!
(4)Jenifer S.
I badly needed a cup of coffee so stopped off for a small regular coffee and walked into two staffers having a laugh about someone, either a previous customer or a staffer who'd gone off duty, which is something I really dislike hearing when I am in a store. If they are spending all their time tearing up people, they are obviously not focused on customers or service and when I checked with the staffer how she'd made my coffee she assured me she'd added the extra hot water into it that I'd asked for But I had to taste it and it sure was made with old thick coffee so I had to ask for additional hot water and add two bags of sugar. Needless to say the half and half was dregs in the bottom of the pitcher and warm. UGH. This place is badly run or managed and isn't it time the Starbucks regional manager cracked down on these lazy staffers?.
(2)Elaine S.
Thank goodness for my neighborhood caffeine fix! They are offering some new things on the menu: more selections of breads and pastries, loafs, mini breakfast sandwiches, and my new fave is the spinach square! Yum- but don't be fooled by the display in the case because your heated one will be fresh out of the wrap! It is really good. Thanks for the updated variety. It goes to show you that you can't stay away from here too long or you'll get behind the times. I tried the new hazelnut macchiato which was a pleasant diversion from my normal cinnamon dolce latte or my vanilla latte lite with whipped cream. But it is good that those are still around too incase I need an afternoon picker-upper!
(5)